Dead On Arrival - OnePlus 7T Pro 5G McLaren Questions & Answers

I just opened up my brand new 7T Pro Mclaren and when I first attempted to turn it on I got a warning on the screen that the battery was too low to turn on. Should I be worried about this and ask for an exchange or is there nothing to worry about?

Phaze1585 said:
I just opened up my brand new 7T Pro Mclaren and when I first attempted to turn it on I got a warning on the screen that the battery was too low to turn on. Should I be worried about this and ask for an exchange or is there nothing to worry about?
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Click to collapse
Have you tried charging it?

Crisisx1 said:
Have you tried charging it?
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Click to collapse
Yea, im charging it right now.

Related

Phone not charging

I have blinking orange (amber) and green lights. They alternate...
What does this mean?
Thanks
ez2remember said:
I have blinking orange (amber) and green lights. They alternate...
What does this mean?
Thanks
Click to expand...
Click to collapse
I think, from what I've seen on similar posts, that it means your battery is knackered. You may want to try a replacement, but if you do, get a real one and not a cheap copy. You'll regret the cheap copy.
Thanks.
The battery still seems to work as norm i.e. slowly dieing.
I just ordered a genuine one. I hope it all works out okay and it's not my phone that is the problem.
ez2remember said:
Thanks.
The battery still seems to work as norm i.e. slowly dieing.
I just ordered a genuine one. I hope it all works out okay and it's not my phone that is the problem.
Click to expand...
Click to collapse
There've been a few posts of a similar problem, and they've all turned out to be the battery not charging. Obviously, I'm not saying that's what's wrong this time, but it has been every other.
Good luck mate - I hope it sorts it for you.

Well, my Nexus 4 lasted a month.

Went out yesterday afternoon with some friends, had about 80% charge on the battery. Probably an hour into my night, I went to check my phone (i always keep it in my front pocket), and to my confusion, it wouldn't power on. Okay...maybe somehow an app left running killed the battery (although I think they designed the phones not to do this). Fast forward about 4 hours, when we get back home. I plug the phone into the wall charger and instantly see an unfamiliar blinking red led light just above the charge port. The phone wouldn't power up, decided to check back later. 30 Minutes later, still nothing. 8 Hours later on charge, still nothing.
I've tried hard resetting, I've tried holding the power button for 30 seconds, I've tried holding all three simultaneously. I guess it's just a dead phone.
I didn't root the phone, I didn't custom-rom the phone, no 3rd-party kernel...nothing...she was completely stock.
I called google, their support agent wasn't familiar with the phone. Said he'd get an RMA started, would email me the details he needed from me...never got back to me. I'm pretty pissed.
Waiting 5 weeks for a phone that dies in a month....not a happy camper.
UPDATE! FIXED IT
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
UPDATE #2
The phone "died" again. Took it apart again, pulled the battery, again. Factory Reset, the phones been on a charger since then and it is still on, we'll see how it lasts the day.
I'm not sure if there is any proof of this, but I read somewhere that benchmarking apps can cause this(?) I had Quadrant installed on my device shortly before this happened. Anyway, I'll let you guys know if I have any more problems.
UPDATE #3
I've lost it again. I don't know what to do at this point...
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
rr5678 said:
Before I proceed,
1) Are you comfortable working on electronics
if yes, continue to 2. if not, stop here.
2) Do you have the appropriate tools?
Click to expand...
Click to collapse
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Don't you just hate the fact that some random employee at Google will easily have access to all of your personal data left on the phone?
Oh well, at least you get taken care of.
ethugp3pp3r said:
Yes and Yes, but I don't want to void my warranty on such an unknown problem. I'd rather see it replaced and they can research the problem on my phone and try to prevent it in the future so others don't have to go through this. Thanks
Click to expand...
Click to collapse
I'm not aware of any warranty/void stickers on this phone.
have you seen this?
If
If the phone battery has been discharged too far then it becomes dangerous to try and recharge it as it can explode, this is why these sorts of safety mechanisms kick in sometimes.
Your only option is to send it back, if the battery safety device has been activated, it will be permanent and can only be fixed by a new battery
Regards
Phil
rr5678 said:
I'm not aware of any warranty/void stickers on this phone.
Click to expand...
Click to collapse
Are you sure? Can anybody else verify this? What were you going to suggest doing? I'm having lots of complications with the RMA process because i'm currently visiting in England until the end of the month and then I'll go back to Germany where I'll be living for the next ~7 months. I got this phone last month when I was visiting home in the US. It's a total disaster and if disconnecting and reconnecting my battery is all I need to do (and I won't void the warranty), I'd prefer to give that a go.
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
ethugp3pp3r said:
oh and another thing...when I connect the phone to my laptop, the USB connect/disconnect sound plays every 5-6 seconds. So it seems like the phone is turning on, and then off again...over and over again.
Click to expand...
Click to collapse
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
rr5678 said:
I figured that all this red light stuff could be solved by a simple battery pull, but LG was too STUPID to realize that people need an accessible battery and now to even try it, you have to open the phone and unscrew the battery connector.
Click to expand...
Click to collapse
Is it really that easy? Will the warranty be voided?
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
ethugp3pp3r said:
Following the guide here:
http://www.ifixit.com/Teardown/Nexus+4+Teardown/11781/1
I took it apart, disconnected the battery lead, and reconnected the lead...poof it boots!!
Click to expand...
Click to collapse
There you go. You've confirmed the fix.
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
ethugp3pp3r said:
HI EVERYBODY.
I'm back. The phone has done it again. I've not got the patience to peel the back off, but it's gone into the blinking red light on charge/not booting up at all mode.
GOOGLE/LG, IF YOU'RE READING THIS, Send us all a new battery as well as the tools to replace it, and update the software, too. I'd also like $50 for the trouble, and please, fire every single "support technician" that thinks the sim card is behind the battery on a nexus (I've had that 2 times now from support)
The phone is great when it works, but it's "infrastructure" is absolutely god awful.
Will report back. Recommendations are welcome!
Click to expand...
Click to collapse
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
BigDig said:
Did you let your battery drain all the way or something?
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
ethugp3pp3r said:
Nope, I haven't done that. I just took it apart and reconnected the battery for the 3rd time. I really don't know what the f**k to do at this point. Does anybody have any idea what could be causing this? Google will not allow me to RMA the phone because I bought it in the US and I live in Germany (they won't ship it to Germany for some **** reason).
ahhhhhh!!
Click to expand...
Click to collapse
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
tweaked said:
bad battery is causing it...
Find a replacement.
You can also call LG instead of google. They may RMA for you.
Click to expand...
Click to collapse
It's lasted through the night off the charger on Franco's Kernel and CM 10.1
not sure what that tells us, but I'm happy!
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
calanizzle said:
I'm 90% sure all of these weird battery problems + red light are because of stock charger!
Search around and see..
Click to expand...
Click to collapse
Good thing I hardly use that one
But instead of telling us to search, could you provide us with sources? Because this is interesting.
Somebody should compare the LG charger with another good quality charger, a Samsung or Nokia for example, using a scope.

[HELP] Battery problem

Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Edit* it wasn't hardware problems, battery was uncalibrated, I followed these steps
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device
Edit* wasn't battery uncalibrated, was battery pin problem (contact problem maybe), I've removed the back housing, and disconnected the battery, now everything is working fine
panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
Sounds like a problem with the board. Any moisture?
strongst said:
Sounds like a problem with the board. Any moisture?
Click to expand...
Click to collapse
Currently I have a cover and a tempered glass, there's no moisture even on the backside
panchoarcia said:
Currently I have a cover and a tempered glass, there's no moisture even on the backside
Click to expand...
Click to collapse
Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )
For understanding: you only root the phone to, nothing else(flashing something)
strongst said:
Sounds like a problem with the board. Any moisture?
Click to expand...
Click to collapse
strongst said:
Ok, but only rooting the phone won't cause such behavior. I know iPhones, Nokia, Blackberry etc. with similar problems and after opening that, the moisture indicators were red or metal/parts was corroded,that's why I'm asking. Even dropping a phone can bring problems weeks later (iPhone 4 sound chip, wasn't soldered good). And as it seems you're the only one around here with this problem, I guess it's a hardware failure. (sorry for the story )
For understanding: you only root the phone to, nothing else(flashing something)
Click to expand...
Click to collapse
I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came
panchoarcia said:
I haven't dropped my phone, I'm very careful, I know root can't damage hardware but, it's funny cause since I've rooted, problems came
Click to expand...
Click to collapse
Was your phone new and the package sealed?
Is it only when the battery runs low? Mine did the thing with dropping from like %80 down to 30 then shut down and would turn back on at be like 44. If I used camera it shut the off off and sometimes calls too. I was told to try calibrations and resets and didn't help. Turns out I had to get the battery replaced by moto.
I experienced the exact same issue
panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.
strongst said:
Was your phone new and the package sealed?
Click to expand...
Click to collapse
I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.
panchoarcia said:
I bough it used from ebay, came flawless with no problems.
Everything happened after rooting my phone, plus I'm not from NA, I live in central America, Nicaragua.
Click to expand...
Click to collapse
Ok... So this problem can also be present before you do flashing. Imagine the guy did what I think(dropped it, moisture, bad hardware cause lenovo manufacture it on a Monday), he recognized it, then sell it maybe with bootloader locking and you're happy who bought it now. That's possible!
Keasbeychay said:
Had this same exact problem with this same exact model of the G4 plus on the stock rom (unrooted). I sent it in for a warranty repair and it came back to me with the same issue. I ended up doing a warranty exchange where you put down a deposit and they send you a new phone and release the deposit back to you when they receive the defective device back. I don't think you would be able to swap the device if you unlocked the bootloader and rooted the device since that voids the warranty but I can confirm that this is most definitely a defective hardware issue you are experiencing.
Click to expand...
Click to collapse
Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own
panchoarcia said:
Recently I've rooted my phone, one week later I was experiencing battery problems, drop 30% to 3%, unexpected shutdowns, camera and flash almost not working.
The flash doesn't work, only turns on one led and the. Shuts down, sometimes both but then shutdown instantly, he camera (when bat is lower than 30%) looks like a CRT TV
I've flashed the stock rom xt1644, and still having the same problems.
Any suggestion?
Click to expand...
Click to collapse
I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.
panchoarcia said:
Hopefully (Maybe) next Android update fixes the problem, if not, this is the last moto g fam I will own
Click to expand...
Click to collapse
Look at iPhone 6 or Note 7 complex hardware, short research and development cycles, cheap parts, human fail. It can happen everywhere today.
zeomal said:
I'm just curious, did you root using SuperSU? If so, which version did you use? I ask you this because you keep saying that all these issues propped up AFTER you rooted your device.
Battery charge jumps can be caused because of battery calibration issues, which you can recalibrate using a plethora of apps available (by using root access), or the old fashioned way.
I didn't respond till now because of your camera issues — CRT stumped me.
Click to expand...
Click to collapse
I've used this tutorial
http://forum.xda-developers.com/moto-g4-plus/how-to/root-systemless-rooting-supersu-2-74-2-t3405772
Which phone you guys recommend? Have about 230$
panchoarcia said:
Which phone you guys recommend? Have about 230$
Click to expand...
Click to collapse
Search or ask here please: http://forum.xda-developers.com/showthread.php?t=1620179
Or here:
http://forum.xda-developers.com/showthread.php?t=1846277
Otherwise btt please.
Edit* battery was uncalibrated, wasn't hardware problems
Edit* battery was uncalibrated, wasn't hardware problems.
Followed these steps (no root)
https://www.androidpit.com/how-to-calibrate-the-battery-on-your-android-device

x727 turn off suddenly and only vibrates

How are you guys? I was super happy with my x727. I have it for 2 years and I expected it to last at least 2 more because it's amazing. Yesterday It was loading and stopped charging suddenly. If I press the power button without a charger it does nothing and with a charger it only gives a small vibration every 5-10 seconds. Sometimes the blue led appears and then it goes away. Thinking that it could be the rom i flashed the factory rom in Qfil mode with Flash One without errors (it does not enter neither to recovery nor to fastboot) but it still does not work. Would be the battery? How can I know if it is the motherboard, the battery or another component what fails? I have tools at home
Thanks and best regards
Update: Now It doesn't even turn on in qfil mode : '(
mariets said:
Update: Now It doesn't even turn on in qfil mode : '(
Click to expand...
Click to collapse
It really sounds like the battery.
You said the blue Led was coming on? That is definitely the battery. You can buy a battery for $7.
Use a heat gun to remove the screen or you will break the lcd. They are cheap too! Around $20.
So before you order the battery, you should probably go ahead and order an LCD also just in case.
tsongming said:
It really sounds like the battery.
You said the blue Led was coming on? That is definitely the battery. You can buy a battery for $7.
Use a heat gun to remove the screen or you will break the lcd. They are cheap too! Around $20.
So before you order the battery, you should probably go ahead and order an LCD also just in case.
Click to expand...
Click to collapse
A lot of thanks!! You're the best. I go to try to do a superficial analysis of the components before buy with my father's help. i will report the process.
Greetings
mariets said:
A lot of thanks!! You're the best. I go to try to do a superficial analysis of the components before buy with my father's help. i will report the process.
Greetings
Click to expand...
Click to collapse
Hey. You can read more about it on our posts. These bricks are appearing nowadays and only 10% can fix it by changing battery.
D1stRU3T0R said:
Hey. You can read more about it on our posts. These bricks are appearing nowadays and only 10% can fix it by changing battery.
Click to expand...
Click to collapse
It truly depends on the symptoms.
I told you that your issue was hardware the very first day.
Most bricks are easily fixed.
Most hardware issues are the USB card or the battery.
Most hardware issues in November - December were related to thermals. The thermal issue has been solved. Most likely any new issues that arrive will be battery.
As long as thermals are correct, heat related issues are rare.

Question Battery Issue : Nothing Phone 1

Anyone is facing battery issue ?
I am getting 4 hour SOT Screen is getting higher percentage.
Have you tried a factory reset?
Yes. Tried also using as fresh.
NoBlockE said:
Yes. Tried also using as fresh.
Click to expand...
Click to collapse
Send it back for repair if its under warranty.
Yes and the best part. I have never seen such fast replacement approval on flipkart.
May be flipkart is also know.
Just single question for return and replacement approved.
I never find replacement on flipkart so easy.
3060PlayZ said:
Send it back for repair if its under warranty.
Click to expand...
Click to collapse
Yes raised request and approved too
Are all the phones having this issue or only a few?
NoBlockE said:
Anyone is facing battery issue ?
I am getting 4 hour SOT Screen is getting higher percentage.
Click to expand...
Click to collapse
How much SOT should one expect on the phone?
kedarwalke83 said:
How much SOT should one expect on the phone?
Click to expand...
Click to collapse
I kept all low by setting 60 fps display no vibration.
Anyways new update. Display also flickering now.
May be mine is defective.
Even Flipkart didn't even ask simple question for replacement directly approved. May be they also know about the device.
NoBlockE said:
I kept all low by setting 60 fps display no vibration.
Anyways new update. Display also flickering now.
May be mine is defective.
Even Flipkart didn't even ask simple question for replacement directly approved. May be they also know about the device.
Click to expand...
Click to collapse
Display showing green tint at bottom and many more are facing such issues. Green tint and pixel discoloration. See Twitter and discord of nothing server

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