[HELP] Unlocking the booloader of Amazon Echo Show 2nd Gen - Amazon Echo

Hello,
I want to know if someone can help me unlocking the bootloader of this device for installing custom rom/apps
It has an Intel Cherry Trail Processor
I can boot to fastboot using the Vol- and Power together and tried the following commands
fastboot oem unlock - returns OKAY but doesn't unlock the bootloader
Code:
fastboot oem lock
- returns that the device is already in the required state
Code:
fastboot flash twrp.img
- returns that it cannot be possible since the device is locked
Code:
fastboot boot twrp.img
- goes to the amazon logo and then right to fastboot again
Code:
fastboot getvar all
(bootloader) serialno: ------------------------ [hidden for purposes]
(bootloader) board: Intel Corp. Cherry Trail CR 0
(bootloader) device-state: locked
(bootloader) boot-state: GREEN
(bootloader) firmware: Intel Corporation CH2T.BSHP.X64.0005.R09.18091217
(bootloader) product-name: CHERRYVIEW D1 PLATFORM
(bootloader) secureboot: yes
(bootloader) off-mode-charge: 1
(bootloader) unlocked: no
(bootloader) secure: yes
(bootloader) partition-type:vendor: ext4
(bootloader) partition-size:vendor: 0x0000000016C00000
(bootloader) partition-type:userdata: ext4
(bootloader) partition-size:userdata: 0x00000000FA800000
(bootloader) partition-type:data: ext4
(bootloader) partition-size:data: 0x00000000FA800000
(bootloader) partition-type:system: ext4
(bootloader) partition-size:system: 0x000000008CC00000
(bootloader) partition-type:cache: ext4
(bootloader) partition-size:cache: 0x0000000020000000
(bootloader) partition-type:factory: none
(bootloader) partition-size:factory: 0x0000000002000000
(bootloader) partition-type:recovery: none
(bootloader) partition-size:recovery: 0x0000000002000000
(bootloader) partition-type:boot: none
(bootloader) partition-size:boot: 0x0000000002000000
(bootloader) partition-type:metadata: none
(bootloader) partition-size:metadata: 0x0000000001000000
(bootloader) partition-type:config: ext4
(bootloader) partition-size:config: 0x0000000000800000
(bootloader) partition-type:misc: none
(bootloader) partition-size:misc: 0x0000000000100000
(bootloader) partition-type:persistent: ext4
(bootloader) partition-size:persistent: 0x0000000000100000
(bootloader) partition-type:bootloader2: none
(bootloader) partition-size:bootloader2: 0x0000000004000000
(bootloader) partition-type:bootloader: vfat
(bootloader) partition-size:bootloader: 0x0000000004000000
(bootloader) max-download-size: 0x0000000010000000
(bootloader) battery-voltage:
(bootloader) version-bootloader: kernelflinger-02.19
(bootloader) device-type: PROD
(bootloader) product: bishop
all:
Finished. Total time: 1.098s
I can also boot into DNX FASTBOOT MODE using all 3 buttons, but I can't do anything in that mode, but the device is recognized using fastboot devices
Does anyone know how to use dnx fastboot mode? Or what is it?
Thank you

Wrong command
Hey! You should be using fastboot OEM unlock, not fastboot OEM lock. Also the unit doesn't have a way to enable adb from what I can tell.

Note: I have NO experience hacking amazon echo
Could you use the same method we use to hack the fire HD8 or HD10 with the brick.sh, then flash the bootrom, then enter a hacked fastboot? From what it looks like, recovery mode on the show looks like the same one used on the HD10.

Echo Show need to unlock
Hello
I tried with the following commands.
I tried with "fastboot oem unlock", but command is not working.
I want to unlock my amazon echo show devices. Or is there any way to open echo show without login with amazon account.
Please help me to solve the issue.
arcanandrei said:
Hello,
I want to know if someone can help me unlocking the bootloader of this device for installing custom rom/apps
It has an Intel Cherry Trail Processor
I can boot to fastboot using the Vol- and Power together and tried the following commands
fastboot oem unlock - returns OKAY but doesn't unlock the bootloader
Code:
fastboot oem lock
- returns that the device is already in the required state
Code:
fastboot flash twrp.img
- returns that it cannot be possible since the device is locked
Code:
fastboot boot twrp.img
- goes to the amazon logo and then right to fastboot again
Code:
fastboot getvar all
(bootloader) serialno: ------------------------ [hidden for purposes]
(bootloader) board: Intel Corp. Cherry Trail CR 0
(bootloader) device-state: locked
(bootloader) boot-state: GREEN
(bootloader) firmware: Intel Corporation CH2T.BSHP.X64.0005.R09.18091217
(bootloader) product-name: CHERRYVIEW D1 PLATFORM
(bootloader) secureboot: yes
(bootloader) off-mode-charge: 1
(bootloader) unlocked: no
(bootloader) secure: yes
(bootloader) partition-type:vendor: ext4
(bootloader) partition-size:vendor: 0x0000000016C00000
(bootloader) partition-type:userdata: ext4
(bootloader) partition-size:userdata: 0x00000000FA800000
(bootloader) partition-type:data: ext4
(bootloader) partition-size:data: 0x00000000FA800000
(bootloader) partition-type:system: ext4
(bootloader) partition-size:system: 0x000000008CC00000
(bootloader) partition-type:cache: ext4
(bootloader) partition-size:cache: 0x0000000020000000
(bootloader) partition-type:factory: none
(bootloader) partition-size:factory: 0x0000000002000000
(bootloader) partition-type:recovery: none
(bootloader) partition-size:recovery: 0x0000000002000000
(bootloader) partition-type:boot: none
(bootloader) partition-size:boot: 0x0000000002000000
(bootloader) partition-type:metadata: none
(bootloader) partition-size:metadata: 0x0000000001000000
(bootloader) partition-type:config: ext4
(bootloader) partition-size:config: 0x0000000000800000
(bootloader) partition-type:misc: none
(bootloader) partition-size:misc: 0x0000000000100000
(bootloader) partition-type:persistent: ext4
(bootloader) partition-size:persistent: 0x0000000000100000
(bootloader) partition-type:bootloader2: none
(bootloader) partition-size:bootloader2: 0x0000000004000000
(bootloader) partition-type:bootloader: vfat
(bootloader) partition-size:bootloader: 0x0000000004000000
(bootloader) max-download-size: 0x0000000010000000
(bootloader) battery-voltage:
(bootloader) version-bootloader: kernelflinger-02.19
(bootloader) device-type: PROD
(bootloader) product: bishop
all:
Finished. Total time: 1.098s
I can also boot into DNX FASTBOOT MODE using all 3 buttons, but I can't do anything in that mode, but the device is recognized using fastboot devices
Does anyone know how to use dnx fastboot mode? Or what is it?
Thank you
Click to expand...
Click to collapse

All Amazon echo show devices required unlock code which is generated from the serial number to unlock the devices.
Unfortunately this unlock code can be only retrieved inside amazon corp network through their internal tool for developing purpose.

Hello! I bought a second hand show 5 and the former owner has the account locked out. I can not do anything. When I go into configuration it tells me that it does not recognize the account in amazon.
I have thought that if I can change the serial number of the device, I could finish the configuration correctly.
Code:
fastboot getvar all
(bootloader) antirback_tee_version: 0x0103
(bootloader) antirback_lk_version: 0x0001
(bootloader) antirback_pl_version: 0x0001
(bootloader) rpmb_state: 1
(bootloader) lk_build_desc: cd178e6-20190703_190118
(bootloader) pl_build_desc: d14f08f-20190512_232119
(bootloader) secure: yes
(bootloader) prod: 1
(bootloader) otu_code: +QdtQ0mzlUklt9mtCmRNAYIKNnfW6akA
(bootloader) unlock_status: false
(bootloader) unlock_code: 0x???????????????????? [hidden for purposes]
(bootloader) serialno: ???????????????? [hidden for purposes]
(bootloader) max-download-size: 0x6d00000
(bootloader) off-mode-charge: 1
(bootloader) warranty: no
(bootloader) kernel: lk
(bootloader) product: CHECKERS
(bootloader) version-preloader: 0.1.00
(bootloader) version: 0.5
all: Done!!
Finished. Total time: 0.018s
I have tried this:
Code:
sudo fastboot oem unlock 0xMy_onlock_code
FAILED (remote: 'the command you input is restricted on locked hw')
fastboot: error: Command failed
I cannot access adb.
Any ideas to root or start adb from fastboot?
Any ideas to unlink the old user's account?
I already did a factory reset. Sorry for my english.

Hello , have any sucess?

halfblood* said:
Hello , have any sucess?
Click to expand...
Click to collapse
I got the bootloader unlock code just now using power and both volume buttons to boot fstboot then plugged my phone into micro USB on back running bugajager app

I have had some success using Bugjaeger on my android phone while attached to a couple of uncooperative devices, namely my Tesla style head unit, as well a "Class VR" headset I picked up on eBay . The headset was locked down fairly well, but it was no match for Bugjaeger. I ended up able to load my own launcher, and now it acts like any other rooted android. There may be other tools that can help, I am just sharing my experience with one app. Hope this helps. R*

memorixo said:
Hello! I bought a second hand show 5 and the former owner has the account locked out. I can not do anything. When I go into configuration it tells me that it does not recognize the account in amazon.
I have thought that if I can change the serial number of the device, I could finish the configuration correctly.
Code:
fastboot getvar all
(bootloader) antirback_tee_version: 0x0103
(bootloader) antirback_lk_version: 0x0001
(bootloader) antirback_pl_version: 0x0001
(bootloader) rpmb_state: 1
(bootloader) lk_build_desc: cd178e6-20190703_190118
(bootloader) pl_build_desc: d14f08f-20190512_232119
(bootloader) secure: yes
(bootloader) prod: 1
(bootloader) otu_code: +QdtQ0mzlUklt9mtCmRNAYIKNnfW6akA
(bootloader) unlock_status: false
(bootloader) unlock_code: 0x???????????????????? [hidden for purposes]
(bootloader) serialno: ???????????????? [hidden for purposes]
(bootloader) max-download-size: 0x6d00000
(bootloader) off-mode-charge: 1
(bootloader) warranty: no
(bootloader) kernel: lk
(bootloader) product: CHECKERS
(bootloader) version-preloader: 0.1.00
(bootloader) version: 0.5
all: Done!!
Finished. Total time: 0.018s
I have tried this:
Code:
sudo fastboot oem unlock 0xMy_onlock_code
FAILED (remote: 'the command you input is restricted on locked hw')
fastboot: error: Command failed
I cannot access adb.
Any ideas to root or start adb from fastboot?
Any ideas to unlink the old user's account?
I already did a factory reset. Sorry for my english.
Click to expand...
Click to collapse
Hi! Have you managed to do anything with it? I have a locked echo show 8, which I'm trying hard on finding a way to unlock it... Would very much appreciate any help on this matter, thanks!

Related

Fastboot command, would anybody be so kind?

Hi all,
I'm looking for someone who already owns a Nexus 7 and has some little spare time.
I need the output of the following command when the Nexus is in fastboot mode: fastboot getvar all
Why do I want to know? I'm planning to code a little programm which should check if the bootloader is unlocked and some other little things.
Thanks in advance,
Lunch
*push*
Sent from my GT-I9300 using Tapatalk
Lunchbox115 said:
Hi all,
I'm looking for someone who already owns a Nexus 7 and has some little spare time.
I need the output of the following command when the Nexus is in fastboot mode: fastboot getvar all
Why do I want to know? I'm planning to code a little programm which should check if the bootloader is unlocked and some other little things.
Thanks in advance,
Lunch
Click to expand...
Click to collapse
Here, I removed the serial number, if you really really need it we can talk about it in PM.
Code:
(bootloader) version-bootloader: 3.34
(bootloader) version-baseband: N/A
(bootloader) version-hardware: ER3
(bootloader) version-cdma: N/A
(bootloader) variant: Not defined yet
(bootloader) serialno: <snip>
(bootloader) product: grouper
(bootloader) secure: no
(bootloader) unlocked: yes
(bootloader) uart-on: no
(bootloader) partition-size:bootloader: 0x0000000000600000
(bootloader) partition-type:bootloader: emmc
(bootloader) partition-size:recovery: 0x0000000000c00000
(bootloader) partition-type:recovery: emmc
(bootloader) partition-size:boot: 0x0000000000800000
(bootloader) partition-type:boot: emmc
(bootloader) partition-size:system: 0x0000000028a00000
(bootloader) partition-type:system: ext4
(bootloader) partition-size:cache: 0x000000001bb00000
(bootloader) partition-type:cache: ext4
(bootloader) partition-size:userdata: 0x000000035cd00000
(bootloader) partition-type:userdata: ext4
Thanks, that's exactly what I need.
Thank you!

Boot into OS When Power is Plugged in Lollipop 5.1.1

Hey Guys,
I am very new here but have been seeing alot of helpful stuff on this massive forum. A bit about my self.
1st, i am not a developer - Just nosy and love some things you guys can do to Android Devices.. Android FTW
My name is Mike aka DJROETZ from South Africa. Will update my details as soon as i can.
The Question?
I have an unlocked and rooted Nexus 7 (2012) 3G Lollipop Update 5.1.1 ,I have been reading alot but i just cant seem to find where to put this info in to boot the device from dead and into the OS without pressing the power button. Im sure i am missing something small.
Could you guys maybe shed some light.
The Code Below i need to look for.
fastboot getvar all
(bootloader) product: herring
(bootloader) version-hardware: REV 51
(bootloader) version-baseband: I9020XXKB1
(bootloader) version-bootloader: I9020XXKA3
(bootloader) secure: yes
(bootloader) unlocked: yes
(bootloader) off-mode-charge: 1
all:
finished. total time: 0.004s
and then
Code:
fastboot oem off-mode-charge 0
The Code i get when inputting fastboot getvar all
(bootloader) version-bootloader: 4.23
(bootloader) version-baseband: 1231_0.18.0_0409
(bootloader) version-hardware: PR
(bootloader) version-cdma: N/A
(bootloader) variant: tilapia
(bootloader) serialno: 015d46d95167fe07
(bootloader) product: tilapia
(bootloader) secure: no
(bootloader) unlocked: yes
(bootloader) uart-on: no
(bootloader) partition-size:bootloader: 0x0000000000600000
(bootloader) partition-type:bootloader: emmc
(bootloader) partition-size:recovery: 0x0000000000c00000
(bootloader) partition-type:recovery: emmc
(bootloader) partition-size:boot: 0x0000000000800000
(bootloader) partition-type:boot: emmc
(bootloader) partition-size:system: 0x0000000028a00000
(bootloader) partition-type:system: ext4
(bootloader) partition-size:cache: 0x000000001bb00000
(bootloader) partition-type:cache: ext4
(bootloader) partition-size:userdata: 0x00000006fff00000
(bootloader) partition-type:userdata: ext4
all:
finished. total time: 0.250s
Please let me know what i am missing..
Your help will be much appreciated.
Actually,
Just put this in fastboot oem off-mode-charge 0
And seems to be working 100s.

bootloader unlock data unavailable

I have India version unlockable moto g4 plus. While I was tried to unlock bootloader I got bootloader unlock data after fastboot oem get_unlock_data command. Anyone help me to get solution?
Did you enable "USB Debugging" and toggle "Allow OEM Unlock" in "Developer Options" before doing your fastboot commands?
yes i checked all these options. thanks
The command from Motorola site to get the code should work on any phone, even the subsidized ones.
Moto won't release the key for Amazon subsidized ones, but you always read the code.
did you ever fix this? i have the same problem
mahesvr said:
yes i checked all these options. thanks
Click to expand...
Click to collapse
Do you know you need to copy that long command on notepad and remove all spaces and other words.
You only need to keep that long number and alphabet list without spaces and than paste it in Moto site:good:
Have you solved this problem? I have the same problem.
j_cesarbm said:
Have you solved this problem? I have the same problem.
Click to expand...
Click to collapse
If you're getting unlock data unavailable after using the fastboot oem get_unlock_data command, then you might have better luck submitting a post over at the Motorola forums: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1
Please read the initial post of that thread, and submit the information that is requested (the output of fastboot oem get_unlock_data and fastboot getvar all). Hopefully someone from Motorola should contact you and help you resolve the issue.
echo92 said:
If you're getting unlock data unavailable after using the fastboot oem get_unlock_data command, then you might have better luck submitting a post over at the Motorola forums: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/230/thread-id/2654/page/1
Please read the initial post of that thread, and submit the information that is requested (the output of fastboot oem get_unlock_data and fastboot getvar all). Hopefully someone from Motorola should contact you and help you resolve the issue.
Click to expand...
Click to collapse
I am trying to unlock Bootloader from my device, however I get the following message. I am desperate !! Thank you
fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.125s]
finished. total time: 0.125s
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8953-C0.CD
(bootloader) product: albus
(bootloader) board: albus
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: 5
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RC14MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=5F
(bootloader) cpu: MSM8953
(bootloader) serialno: 0038392474
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 549BA60500000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 534773760
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355644084608195
(bootloader) meid:
(bootloader) date: 09-14-2017
(bootloader) sku: XT1710-07
(bootloader) carrier_sku:
(bootloader) battid: SNN5983B
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Fri Jan 9 6:36:38 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/albus/albus:8.0.0/OPSS27.
(bootloader) ro.build.fingerprint[1]: 76-12-25-15/13:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.341.13.albus.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband[0]: M8953P_41.50.07.63.02R ALBUS_BRAZILDSD
(bootloader) version-baseband[1]: S_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g6c0cc6c (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 2015
(bootloader) kernel.version[2]: 0123 (prerelease) (GCC) ) #1 SMP PREEMPT
(bootloader) kernel.version[3]: Thu Feb 7 06:11:12 CST 2019
(bootloader) sbl1.git: git=MBM-NG-VC0.CD-0-g4650d8f
(bootloader) rpm.git: git=bd19194
(bootloader) tz.git: git=e4ac270-dirty
(bootloader) devcfg.git: git=e4ac270-dirty
(bootloader) keymaster.git: git=e4ac270-dirty
(bootloader) cmnlib.git: git=e4ac270-dirty
(bootloader) cmnlib64.git: git=e4ac270-dirty
(bootloader) prov.git: git=e4ac270-dirty
(bootloader) aboot.git: git=MBM-NG-VC0.CD-0-g361b83a
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
finished. total time: 0.053s
j_cesarbm said:
I am trying to unlock Bootloader from my device, however I get the following message. I am desperate !! Thank you
fastboot oem get_unlock_data
<snip>
finished. total time: 0.053s
Click to expand...
Click to collapse
Thanks - again, the only place that can really help you is Motorola (and I've seen that you've posted over there). Once Alphadog sees your message, your case should be escalated up. Hopefully you'll be able to get your Z2 play unlocked, though it may take some time. Also, looking through your log, seems that there's no entry for ro.carrier, which might be causing the issues. However, we'll have to wait for Motorola to assist. Good luck.
Bootloader unlock data unavailable
I am unable to unlock bootloader of my device Moto e5 plus -(XT2924-3)Hannah
Please help me
C:\adb>fastboot devices
ZF6222V57X fastboot
C:\adb>fastboot oem help
(bootloader) config...
(bootloader) hw...
(bootloader) partition...
(bootloader) fb_mode_set
(bootloader) fb_mode_clear
(bootloader) bp-tools-on
(bootloader) bp-tools-off
(bootloader) qcom-on
(bootloader) qcom-off
(bootloader) unlock
(bootloader) lock
(bootloader) get_unlock_data
(bootloader) cid_prov_req
(bootloader) read_sv
(bootloader) off-mode-charge
OKAY [ 0.019s]
Finished. Total time: 0.027s
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8937-BF.55
(bootloader) product: hannah
(bootloader) board: hannah
(bootloader) secure: yes
(bootloader) hwrev: P3
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SKHYNIX HBG4a2 RV=08 PV=A5 FV=00000000000000A5
(bootloader) ram: 3GB SKHYNIX LP3 DIE=8Gb M5=06 M6=04 M7=00 M8=5F
(bootloader) cpu: MSM8937
(bootloader) serialno: ZF6222V57X
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: A01DA8DF00000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 535822336
(bootloader) reason: Volume down key pressed
(bootloader) imei: 355528093905579
(bootloader) meid:
(bootloader) date: 07-11-2018
(bootloader) sku: XT1924-3
(bootloader) carrier_sku: XT1924-3
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Jul 28 10:22:49 UTC 2019"
(bootloader) ro.build.fingerprint[0]: motorola/ahannah/ahannah:8.0.0/OPP
(bootloader) ro.build.fingerprint[1]: S27.91-179-4/4:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.27.221.4.ahannah.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.6.6.r1-04400-89xx.0
(bootloader) version-baseband: M8937_26.30.05.75R HANNAH_APDSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.18.71-perf-g9ad2fe5 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.8 (GCC)
(bootloader) kernel.version[2]: ) #1 SMP PREEMPT Thu Mar 28 02:54:24 CDT
(bootloader) kernel.version[3]: 2019
(bootloader) sbl1.git: git=MBM-NG-VBF.55-0-g8ffb6ee
(bootloader) rpm.git: git=02a0726-dirty
(bootloader) tz.git: git=9692555-dirty
(bootloader) devcfg.git: git=9692555-dirty
(bootloader) keymaster.git: git=9692555
(bootloader) cmnlib.git: git=9692555
(bootloader) cmnlib64.git: git=9692555
(bootloader) prov.git: git=9692555-dirty
(bootloader) aboot.git: git=MBM-NG-VBF.55-0-g4e3d3ac
(bootloader) frp-state: no protection (144)
(bootloader) ro.carrier: unknown
(bootloader) current-slot:
(bootloader) slot-suffixes: _a
(bootloader) slot-count: 1
(bootloader) slot-successful:_a: INVALID
(bootloader) slot-successful:_b: INVALID
(bootloader) slot-bootable:_a: INVALID
(bootloader) slot-bootable:_b: INVALID
(bootloader) slot-retry-count:_a: unknown
(bootloader) slot-retry-count:_b: unknown
all: listed above
Finished. Total time: 0.191s
C:\adb>fastboot oem get_unlock_data
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.020s]
Finished. Total time: 0.030s
Bootloader Unlock data unavailable Moto G5s Plus
echo92 said:
Thanks - again, the only place that can really help you is Motorola (and I've seen that you've posted over there). Once Alphadog sees your message, your case should be escalated up. Hopefully you'll be able to get your Z2 play unlocked, though it may take some time. Also, looking through your log, seems that there's no entry for ro.carrier, which might be causing the issues. However, we'll have to wait for Motorola to assist. Good luck.
Click to expand...
Click to collapse
My phone is motog5s plus. It also shows the same output despite my phone's cid is 0x0000 means bootloader can be unlocked.
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
Please help me out. Went to the Motorola Service Centre, they said to replace the motherboard. Now that would cost high price which is not feasible.
I need to unloack bootloader because the phone's IMEI code is lost. Unable to put any calls. If there is another way to get IMEI code then it's good.
Ac3_DeXt=R said:
My phone is motog5s plus. It also shows the same output despite my phone's cid is 0x0000 means bootloader can be unlocked.
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
Please help me out. Went to the Motorola Service Centre, they said to replace the motherboard. Now that would cost high price which is not feasible.
I need to unloack bootloader because the phone's IMEI code is lost. Unable to put any calls. If there is another way to get IMEI code then it's good.
Click to expand...
Click to collapse
Not a lot we can do sadly, if the motherboard needs replacing, then maybe you could see if an independent shop could do it for you?
I'm not sure how your IMEI got lost, did you buy the device used or did something happen to the device?
echo92 said:
Not a lot we can do sadly, if the motherboard needs replacing, then maybe you could see if an independent shop could do it for you?
I'm not sure how your IMEI got lost, did you buy the device used or did something happen to the device?
Click to expand...
Click to collapse
IMEI is lost after an update OTA. I believe it can be fixed if I downgrade from Oreo to Naughat with custom rom. But the phone is not showing oem unlock data at all. The phone is bootloader unlockable.
I am having a Motorola Moto G7 Amazon Subsidized Phone. I am unable to unlock the bootloader as not getting the unlock key and getting the same message as mentioned above:
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
I too went to the Motorola Service Centre, they said to replace the motherboard. Replacing motherboard meaning spending an equal amount of money as spent on this one.
fastboot getvar all output is below:
(bootloader) version: 0.5
(bootloader) version-bootloader: MBM-2.1-river_retail-cf76a327f28-200930
(bootloader) product: river
(bootloader) board: river
(bootloader) secure: yes
(bootloader) hwrev: PVT
(bootloader) radio: 6
(bootloader) storage-type: emmc
(bootloader) emmc: 64GB SAMSUNG RH64AB RV=08 PV=05 FV=0000000000000005
(bootloader) ram: 4GB SAMSUNG LP3 DIE=8Gb M5=01 M6=06 M7=00 M8=5F
(bootloader) cpu: SDM632
(bootloader) serialno: ZF622xxxxx
(bootloader) cid: 0x0000
(bootloader) channelid: 0xc0
(bootloader) uid: A7C468A700000000000000000000
(bootloader) securestate: oem_locked
(bootloader) factory-modes: allowed
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354xxxxxxxxxxxx
(bootloader) imei2:
(bootloader) meid:
(bootloader) date: 03-16-2019
(bootloader) sku: XT1962-6
(bootloader) carrier_sku: XT1962-6
(bootloader) battid: SB18C34005
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue Dec 29 14: 0:35 UTC 2020"
(bootloader) ro.build.fingerprint[0]: motorola/river/river:10/QPUS30.52-
(bootloader) ro.build.fingerprint[1]: 16-2-7-4/e7923d:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full: <not found>
(bootloader) ro.build.version.qcom: LA.UM.8.6.2.r1-06600-89xx.0
(bootloader) version-baseband: M632_41.00.01.163R RIVER_APEMDSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.9.206-perf+ ([email protected]
(bootloader) kernel.version[1]: oid-build) (clang version 8.0.12 for And
(bootloader) kernel.version[2]: roid NDK) #1 SMP PREEMPT Wed Sep 30 11:2
(bootloader) kernel.version[3]: 9:39 CDT 2020
(bootloader) sbl1.git: MBM-2.1-river_retail-315bc626c6-200930
(bootloader) rpm.git: MBM-2.1-river_retail-20f2cf34-200930
(bootloader) tz.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) devcfg.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) keymaster.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) cmnlib.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) cmnlib64.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) prov.git: MBM-2.1-river_retail-03d85fce32-200930
(bootloader) aboot.git: MBM-2.1-river_retail-cf76a327f28-200930
(bootloader) frp-state: no protection (err)
(bootloader) ro.carrier: retin
(bootloader) current-slot: a
(bootloader) running-boot-lun: 0
(bootloader) running-slot: _a
(bootloader) slot-suffixes: _a,_b
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: No
(bootloader) slot-successful:_b: No
(bootloader) slot-bootable:_a: Yes
(bootloader) slot-bootable:_b: Yes
(bootloader) slot-retry-count:_a: 7
(bootloader) slot-retry-count:_b: 0
(bootloader) pcb-part-no: SB28C35906
all: listed above
finished. total time: 0.193s
>> fastboot oem unlock
...
(bootloader) fastboot oem unlock [ unlock code ]
OKAY [ 0.023s]
finished. total time: 0.025s
>> fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.047s]
finished. total time: 0.047s
>> fastboot devices
ZF622xxxxxx fastboot
>> adb devices
List of devices attached
(shows nothing)
I have tried below command to get the unlock key from Motorola Website:
>> fastboot oem cid_prov_req
...
(bootloader) 0001dddddddddddddddd000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 000006ea3b1821784e881ce694286221
(bootloader) ecfe000100f0000100000062a7c468a7
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 0000dddddddddddddddd000631313131
(bootloader) 31313131313131313131313131313131
(bootloader) 0000ffffffffffffffffffffffffffff
(bootloader) ffffffffffff
OKAY [ 0.048s]
finished. total time: 0.048s
But get the message as PUID is not found in the above string.
I have then tried getting UID from the getvar all command which is;
(bootloader) uid: A7C468A700000000000000000000
and tried different ways in combining the UID with the above string but failed to get the [unlock key]
I am not sure whether this way is correct or not since I have purchased the device from Amazon and I have read somewhere that amazon subsidized phones will not get the unlock key.
fortnightbattle said:
>> fastboot devices
ZF622xxxxxx fastboot
>> adb devices
List of devices attached
(shows nothing)
I have tried below command to get the unlock key from Motorola Website:
>> fastboot oem cid_prov_req
...
(bootloader) 0001dddddddddddddddd000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 000006ea3b1821784e881ce694286221
(bootloader) ecfe000100f0000100000062a7c468a7
(bootloader) 00000000000000000000000000000000
(bootloader) 00000000000000000000000000000000
(bootloader) 0000dddddddddddddddd000631313131
(bootloader) 31313131313131313131313131313131
(bootloader) 0000ffffffffffffffffffffffffffff
(bootloader) ffffffffffff
OKAY [ 0.048s]
finished. total time: 0.048s
Click to expand...
Click to collapse
did you try to get unlock data with this command:
fastboot oem get_unlock_data
Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
zitronenmelissa said:
did you try to get unlock data with this command:
fastboot oem get_unlock_data
Click to expand...
Click to collapse
Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
zitronenmelissa said:
did you try to get unlock data with this command:
fastboot oem get_unlock_data
Click to expand...
Click to collapse
fortnightbattle said:
Yes correct, I have tried the same command and below is the result:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.053s]
finished. total time: 0.054s
Click to expand...
Click to collapse
your cid is 0x0000, so it should be unlockable source: https://forums.lenovo.com/t5/MOTO-G...ader-Unlock-Help-Please-post-here/m-p/3024663
did you activate oem unlocking in developer settings (turn wifi on, activate dev settings, activate oem unlocking) ?
zitronenmelissa said:
your cid is 0x0000, so it should be unlockable source: https://forums.lenovo.com/t5/MOTO-G...ader-Unlock-Help-Please-post-here/m-p/3024663
did you activate oem unlocking in developer settings (turn wifi on, activate dev settings, activate oem unlocking) ?
Click to expand...
Click to collapse
Since the Phone is in a bad state , I can only access bootloader where I have typed - "fastboot oem get_unlock_data", to unlock the bootloader but it is not working for me. The Software works proper but by the time system boots up (generally tries 4 times to come up with a vibrate effect) and then sends a message on the screen the verification has failed. ID it gives as blank. Then again phone has to be rebooted to go to the bootloader mode. I read somewhere since (bootloader) cid: 0x0000 so it is an unlockable phone (ATT Device).

Moto X Style (DS) XT1572 bootloader unlocking issue....

hi guys. i have moto x style dualsim XT1572 variant. attempting to unlock its bootloader to further install twrp and custom roms. upon performing the get_unlock_data step i m getting error. i have already enable oem unlocking and usb debugging in developer option. dont know whats wrong ..... one thing i noticed that "Device is Engineering" is mentioned in bootloader details. can i install/flash TWRP without bootloader unlocking ?
Try this https://forum.xda-developers.com/mo...l-windroid-universal-android-toolkit-t3206883
aakashverma0007 said:
Try this https://forum.xda-developers.com/mo...l-windroid-universal-android-toolkit-t3206883
Click to expand...
Click to collapse
not working. the tool booted into bootloader without any issue. upon clicking get unlock key the tool start working and then suddenly an error appears and it crashes.
mkhurram0023 said:
hi guys. i have moto x style dualsim XT1572 variant. attempting to unlock its bootloader to further install twrp and custom roms. upon performing the get_unlock_data step i m getting error. i have already enable oem unlocking and usb debugging in developer option. dont know whats wrong ..... one thing i noticed that "Device is Engineering" is mentioned in bootloader details. can i install/flash TWRP without bootloader unlocking ?
Click to expand...
Click to collapse
So you enter
Code:
fastboot oem get_unlock_data
And you are getting an error? Can you screenshot the error (clearly) or copy and paste the terminal session?
Going to be honest, unless you are doing something incorrectly, there is little we can do... Motorola does have an official forum area for bootloader unlock issues on their support site, although it is a tough to get a response sometimes but this whole mechanism is pretty well locked down to the point that unless it's user error there isn't much we can do.
i am getting below things when i enter "fastboot oem get_unlock_data"
c:\adb>fastboot oem get_unlock_data
. . .
(bootloader) Failed to get unlock data, please try again !
FAILED (remote failure)
finished. total time : 0.013s
c:\adb>
i m unable to post screenshots as i m new use on this forum.
mkhurram0023 said:
i am getting below things when i enter "fastboot oem get_unlock_data"
c:\adb>fastboot oem get_unlock_data
. . .
(bootloader) Failed to get unlock data, please try again !
FAILED (remote failure)
finished. total time : 0.013s
c:\adb>
i m unable to post screenshots as i m new use on this forum.
Click to expand...
Click to collapse
That's fine... Can you copy and paste output of
fastboot getvar all
And mask out your IMEI number (but verify its there), please.
C:\adb>fastboot devices
NX7C3A0096 fastboot
C:\adb>fastboot oem get_unlock_data
...
(bootloader) Failed to get unlock data, please try again!
FAILED (remote failure)
finished. total time: 0.010s
C:\adb>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8992-A0.4C
(bootloader) product: clark
(bootloader) board: clark
(bootloader) secure: no
(bootloader) hwrev: 0x82A0
(bootloader) radio: 0x1
(bootloader) emmc: 32GB Samsung REV=07 PRV=01 TYPE=57 PNM=BGND3R
(bootloader) ram[0]: 3072MB Micron S8 SDRAM DIE=6Gb M5=x3 M6=x0 M7=x0 M8
(bootloader) ram[1]: =x3B
(bootloader) cpu: MSM8992
(bootloader) serialno: NX7C3A0096
(bootloader) cid: 0xDEAD
(bootloader) channelid: 0xDEAD
(bootloader) uid: 5C2725001E000000000000000000
(bootloader) unlocked: Not supported
(bootloader) securestate: Engineering
(bootloader) iswarrantyvoid: Not supported
(bootloader) mot_sst: 1
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 000000000000000
(bootloader) meid:
(bootloader) date: 01-01-1970
(bootloader) sku: 000000000000000
(bootloader) battid:
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Tue May 2 12:18:43 UTC 2017"
(bootloader) ro.build.fingerprint[0]: motorola/clark_retla_ds/clark_ds:6
(bootloader) ro.build.fingerprint[1]: .0/MPHS24.49-18-8/4:user/release-k
(bootloader) ro.build.fingerprint[2]: eys
(bootloader) ro.build.version.full[0]: Blur_Version.24.221.8.clark_retla
(bootloader) ro.build.version.full[1]: _ds.retla.en.01
(bootloader) ro.build.version.qcom: <not found>
(bootloader) version-baseband[0]: M8992_1255331.29.01.88.02p CLARK_LATAM
(bootloader) version-baseband[1]: _DSDS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-perf-g2c916d9 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x-goo
(bootloader) kernel.version[2]: gle 20140827 (prerelease) (GCC) ) #1 SMP
(bootloader) kernel.version[3]: PREEMPT Fri Sep 23 04:52:36 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-VA0.4C-0-g07bb07e
(bootloader) rpm.git: git=90a41be
(bootloader) tz.git: git=5fa1c0c-dirty
(bootloader) hyp.git: git=5fa1c0c-dirty
(bootloader) sdi.git: git=52a3f93
(bootloader) pmic.git: git=MBM-NG-VA0.4C-0-g07bb07e
(bootloader) aboot.git: git=MBM-NG-VA0.4C-0-g1fa1c30
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (75)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.235s
C:\adb>
mkhurram0023 said:
(bootloader) unlocked: Not supported
(bootloader) securestate: Engineering
(bootloader) iswarrantyvoid: Not supported
(bootloader) mot_sst: 1 <-- This is the "Bootloader State"
(bootloader) date: 01-01-1970
(bootloader) sku: 000000000000000
Click to expand...
Click to collapse
Here is your problem in bold above... You device has been reflashed by engineering (ie. Motorola repair/support) and not placed back into a production state, it is in Engineering mode. There is nothing you can do, you should contact Motorola support. We have seen this in the Moto G much more than the X, but it definitely happens sometimes. Most of the time customer service won't know what you are talking about and you will have to go to the Lenovo forums, post about it and wait for a Moto support engineer to respond.
The Bootloader State (mot_sst) should be 0, 2, or 3... never 1... 0 means LOCKED, 2 means RELOCKED (was unlocked, but relocked with 'oem lock' procedure), and 3 means UNLOCKED. A value of 1 means Engineering, and that should never be seen in a production device.
Also, that bootloader date and sku looks messed up (unless you masked that as well), I don't recall seeing other engineering state devices with that. There are some other weird parameters that make me think this device has had problems before too, but they are not as important as what I noted above.
There is nothing you can do, you need to either leave it as is... assuming it is operating normally, or contact Motorola/Lenovo to correct the issue.
EDIT: See this thread for more information: https://forums.lenovo.com/t5/MOTORO...g-and-Unlocked-bootloader-status/td-p/3420219

bootloader refuses to stay locked

I have a Nexus 4, that I keep around as a backup. I am wanting to basically take it back to stock, so I downloaded the image from google, and did the typical flash all script. The only remaining thing to do is to lock the bootloader. So from the bootloader, I run "fastboot oem lock bootloader", and on the phone, it shows the LOCK STATE going from unlocked to locked. Unfortunately, the phone doesn't stay locked, as soon as I reboot the bootloader, it's back in the unlocked state. I've tried several combinations like lock..unlock..lock..reboot, and it still remains unlocked.
Any thoughts on why I'm unable to lock the bootloader anymore?
Additional info: I've rooted stock, and installed both BootUnlocker and Trickster MOD.... Both apps show the bootloader being locked, but if I reboot back to the bootloader, it clearly says unlocked, and of course, shows the unlocked padlock icon when booting.
With these apps, I've also tried cycling the bootloader from locked.. to unlocked.. back to locked, and it doesn't make any difference. "fastboot getvar all" outputs:
Code:
(bootloader) version-hardware: rev_11
(bootloader) version-baseband: M9615A-CEFWMAZM-2.0.1701.07
(bootloader) version-bootloader: MAKOZ30f
(bootloader) version-cdma: N/A
(bootloader) variant: mako 16GB
(bootloader) serialno: 0267b7db0e0eed52
(bootloader) carrier: None
(bootloader) secure-boot: yes
(bootloader) unlocked: yes
(bootloader) product: mako
(bootloader) partition-size:aboot: 80000
(bootloader) partition-type:aboot: emmc
(bootloader) partition-size:boot: 1600000
(bootloader) partition-type:boot: emmc
(bootloader) partition-size:recovery: 1600000
(bootloader) partition-type:recovery: emmc
(bootloader) partition-size:system: 34800000
(bootloader) partition-type:system: ext4
(bootloader) partition-size:userdata: 34a300000
(bootloader) partition-type:userdata: ext4
(bootloader) partition-size:cache: 23000000
(bootloader) partition-type:cache: ext4
(bootloader) partition-size:persist: 1000000
(bootloader) partition-type:persist: ext4

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