Hi guys,
Not exactly the most positive of first posts but here we go. There's a problem with my phone that I can't find the solution for...
Essentially my phone randomly turns itself off (no power down sequence, almost as though the battery's being taken out if you know what I mean) and then it has difficulty in fully booting again. For some reason it also likes to revert my wallpaper back to the original as stock.
The first thing that I thought of was malware, with the wallpaper - so I tried a couple of anti-malware apps to no avail. As my device was rooted, I then flashed back to stock, locked and unrooted it and checked the behaviour. Again to no avail (then again I've never rooted/unrooted so this may have been done incorrectly). By the looks of it, the worst case scenario is a problem with battery connections/hardware...
So the question is have you guys come across this before? Is there a solution to this or is Google/LG going to have to give me a replacement?
Many Thanks.
Weird, I just had this happen couple hours ago, I was watching a video and close the app. I press the power button to put it to sleep. Just like 20 second later, I press the power to wake it and it don't do anything. I had to hold the power button to turn it on. I check the battery status afterward and it looks like it drop between 5-10 percent in the chart after it turn on. The battery must have failed or something. This also happen to my wife phone couple weeks back, although she had to do a hard reset(power+volume up and down) it have not happen again though.
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
maintains
kyokeun1234 said:
Hello
First of all, welcome to XDA community!
Now, have you done anything with your phone? As in, root it? Flashed custom kernel? Flashed custom ROM? We would love to help, but you need to provide us what we need
Click to expand...
Click to collapse
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Thrice87 said:
Okay, here's what I had done when this all started:
- Rooted and unlocked.
- TWRP custom recovery
- Standard Kernel, no custom ROM.
I've reverted as much of this back to stock as possible through a nexus tool-kit, but it still has the issue. If I'm missing anything out let me know.
Click to expand...
Click to collapse
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
kyokeun1234 said:
Did this happen before you had the phone rooted? Also did this happen one time only or happened multiple times? I also had this problem, but just turning off and not turning back on part. But that was only one time event and I believe it was because of the custom kernel.
Click to expand...
Click to collapse
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Thrice87 said:
This started yesterday, and I rooted it as soon as I got it 2 weeks ago, so I don't think the root has caused any issues. It's now happening rather often, to the point where it's unuseable
Click to expand...
Click to collapse
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
kyokeun1234 said:
That's odd. Did you download any apps recently that might've caused this issue? Maybe root apps?
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Click to collapse
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Thrice87 said:
The only 2 apps that I downloaded the day before were cerberus and titanium backup, both of which are well known. Either way they were the day before the problems started.
Click to expand...
Click to collapse
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
kyokeun1234 said:
Doubt that these will cause any issues, but could you try uninstalling Cerberus just in case? Thanks
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Well, after completely reverting the phone back to its stock version and pretty much everything else, it's still doing it - which surely points to a problem with the chip (or something). So, I've contacted google about a replacement and so far so good - got through in 5 minutes and sorted out the RMA and everything, should be delivered in the next few days.
Thanks for the help anyway. I'm going to avoid rooting this one for the time being to see how it behaves.
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
hfuizo said:
I experienced "random shutdowns" and even posted about it here. Turns out it was my belt holster that was somehow the culprit. I don't know if it was mashing some weird button sequence to turn off the phone, or if the magnet interfered or something else, but as soon as I got it out of that holster I had no more random shutdowns.
I doubt yours is the same problem but I thought I'd post mine.
Click to expand...
Click to collapse
Yeah that's not my problem at all Lol. Glad you've figured it out and I bet that magnet caused the issue IMO
Sent from my Nexus 4 using xda app-developers app
Funny I had the same thing happen to me last night. I was using the phone put it down for a minute or two and then could not wake the phone. What was interesting was when I couldn't get it to turn on I plugged in into the charger and let it sit for a few hours. When I was finally able to restart it using the the power, vol button the battery was at the same level before the incident. In other words whatever happened prevented the battery from being charged. I am stock and rooted and haven't loaded any new apps in over 2 weeks
Sent from my Nexus 4 using xda app-developers app
I have almost the same problem as the op but I do have a shut down sequence. It does randomly shut down itself. The first thing I got the phone I rooted it and it was fine working on modaco for 2 weeks then one day it kept shutting down upon boot until like 10 tries later I successfully got back in but lasted only a few mins and sometimes hours. Im gonna rma this pos and I hope I can get it replaced soon. I try it with stock rom and kernel then modaco with stock kernel then modaco with faux kernel. Same problem.
I had these problems earlier ... I just gave HARD RESET by pressing power key for more than 5 sec.
Then i figured, it was due to Undervolting ! and Processor going to a DEEP SLEEP all together !
So i removed UVing and it was cool since then ! ... Although my signature says the rest !
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
The same happens several times a week with my nexus 4 running latest cyanogenmod. I will revert it to clean stock in a few days to see how it goes. I don't think that is a hardware problem but time will tell.
MildewMan said:
I bought my N4 about 2 weeks ago, and it has turned itself off 3 of the nights I've had it. I don't have any hard evidence, but I have a theory on why it's doing it.
At first I thought it was because I used a Motorola usb cord instead of the stock cord because I read some people's theories on the internet, but it happened again (twice) after using the stock cord.
It seemed like it only shut off if I left WiFi turned on when I went to sleep (even then it was still a random occurrence). I went into my advanced WiFi settings and noticed Wi-Fi Optimization was turned on with the text "Minimize battery usage when Wi-Fi is on". I thought it might be the problem, so I turned it off. I left WiFi on last night, and the phone was still on in the morning. Again, it is still a random occurrence even with WF on, so I'm going to leave WF on at night for a few days/weeks and see if it happens again. I'll post back with results.
If anyone else has already tried this or has figured out a solution, let me know.
Click to expand...
Click to collapse
Don't know if anyone is keeping up or cares, but I wanted to update and say that this did not fix the problem. 4.2.2 also did not fix the problem. I guess I could try getting a new one from Google.
My wife and I are both having this problem. Hers is completely stock, I'm unlocked and rooted. I was hoping it would be fixed with 4.2.2, but if it hasn't then it maybe time to get replacement N4s
I can't imagine this issue is very widespread, since there have only been a few threads about it. Its a big nuisance especially because it usually happens at night when I'm expecting my alarm to go off at night.
I hadn't wanted to send for replacements since it seems like a software issue but I'm getting fed up.
Sent from my Nexus 4 using xda app-developers app
Just had this problem occur with my N4 last night..... Phone is 2 weeks old.
Went to bed, plugged in the phone to charge [it was at about 50% or so, so not exactly low].
Woke up at 8.30 wondering why my alarm didn't go off at 7.30.... looked over and the phone was off.
It also didn't want to turn back on either. Took about a minute of holding in the power button for various amounts of time before it finally kicked to life [at 100% charge too].
This is going to be a real problem if this problem reoccurs. At home I have a clock radio but I travel a lot and rely on my phone to wake me up!
Here's hoping we can start to identify what is causing this issue. All I can add is that it is not low-battery related.
As stated in the sig. Phone is unlocked/rooted with stock rom.
Hi, my phone has started to freeze. I have to softboot it which is getting a pain.
This is a recent thing and I think it's down to an xposed module. Has anyone else had this problem linked with xposed?
Sent by mobile telephone.
howard bamber said:
Hi, my phone has started to freeze. I have to softboot it which is getting a pain.
This is a recent thing and I think it's down to an xposed module. Has anyone else had this problem linked with xposed?
Sent by mobile telephone.
Click to expand...
Click to collapse
Yes this happend even to me since last week. I think it depends on some app updates as Hangout and Google Plus.... indeed sometime they creased several time and just rebooting can help the problem. Anyway Today I found my N4 completely off or it does not switch on the screen. It is like a sod and after pushing several time for more than 3 sec the power button it reboot again.
Now I am doing a backup of my pictures and I will try to make a clear of cache.
My N4 is not rooted and bootloader locked so virgin!
Phone keeps turning off! Never while using it & sometimes when phone is not moving.
I have an LG-D801 running 4.4.2 kernal 3.4.0 and software D80120a. I also have and use TWRP for recovery. Ever since I rooted my phone and installed this rom, everything has been perfect! That was about 4 months ago. I have and use lots of apps, most of which I have been using for years without any issues. Lately I have been finding my phone off in my pocket for some reason. It now is happening maybe 6-10 times a day which is really getting annoying.
The LG G2 battery doesn't come out so not like it got loose. I have tested it by sitting on the desk lightly and checking it later to STILL find it turned off. So I know I'm not bumping it. I have tried an app killer to kill apps before turning off the screen but it still seems to happen. The phone is still relatively new so I doubt it's hardware, I baby my phones.
Any ideas for ways to make it STAY on without flashing a new rom? Or maybe ideas for how to diagnose what is shutting it down?
(I am looking for ideas and useable feedback, please don't respond that my phone has hardware issues and needs to be replaced!)
UnknownCloakedMan said:
I have an LG-D801 running 4.4.2 kernal 3.4.0 and software D80120a. I also have and use TWRP for recovery. Ever since I rooted my phone and installed this rom, everything has been perfect! That was about 4 months ago. I have and use lots of apps, most of which I have been using for years without any issues. Lately I have been finding my phone off in my pocket for some reason. It now is happening maybe 6-10 times a day which is really getting annoying.
The LG G2 battery doesn't come out so not like it got loose. I have tested it by sitting on the desk lightly and checking it later to STILL find it turned off. So I know I'm not bumping it. I have tried an app killer to kill apps before turning off the screen but it still seems to happen. The phone is still relatively new so I doubt it's hardware, I baby my phones.
Any ideas for ways to make it STAY on without flashing a new rom? Or maybe ideas for how to diagnose what is shutting it down?
(I am looking for ideas and useable feedback, please don't respond that my phone has hardware issues and needs to be replaced!)
Click to expand...
Click to collapse
Are you sure it's actually off and not just asleep and not waking up. I've never seen a generally working phone turn itself off. On another device we called it the SOD (Sleep of Death) and required a long press on the power to reboot. It's most likely a rooted app like something Xposed related perhaps.
wolfclan68 said:
Are you sure it's actually off and not just asleep and not waking up. I've never seen a generally working phone turn itself off. On another device we called it the SOD (Sleep of Death) and required a long press on the power to reboot. It's most likely a rooted app like something Xposed related perhaps.
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Click to collapse
How can I tell the difference? Basically I press the power button once quickly to turn the screen on and it doesn't come on. I hold it for maybe 3 seconds and get the booting up stuff. I am guessing if it was sleeping I'd have to hold it much longer?
UnknownCloakedMan said:
How can I tell the difference? Basically I press the power button once quickly to turn the screen on and it doesn't come on. I hold it for maybe 3 seconds and get the booting up stuff. I am guessing if it was sleeping I'd have to hold it much longer?
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Click to collapse
Yeah bud, that's a new one on me. Do you have any root apps that could be the cause? Like Xposed.
wolfclan68 said:
Yeah bud, that's a new one on me. Do you have any root apps that could be the cause? Like Xposed.
Click to expand...
Click to collapse
Thanks for the help. After reading your previous post, I decided to remove GravityBox KK and Xposed. I was using it because I find it annoying that when I plug in my phone at night, it turns on my screen. Not a big deal...
I also use SuperSU and LuckyPatcher which both use root. The only other thing I can think of is that I semi-recently upgraded my Play Store (v4.8.19 using Lucky Patcher) which I had some troubles with. It kept saying my /system was out of space and for some reason, even with root, it tells me acces denied when changing stuff inside the /system such as boot animation.
so... just an update. It's still doing it even after I uninstalled all the apps that need root. I really wish there was a log or something (like Windows) to tell me why it keeps turning off!
I have noticed it seems to happen much more often if I am texting somebody even though I'm using the default app for messages. It literally was turning off after every message I sent early before the other person was able to reply for about 5 messages in a row.
Is anybody else experiencing screen issues after the nougat update?
i find, periodically , particularly after disconnecting the device from hdmi and closing the lid that upon reopening the device its wholly unresponsive and requires a long hold of the power button to reboot the device?
there doesnt appear to be a constant but it never happened in the year odd of ownership prior to nougat? Any ideas?
Yep, same issue. Android System is consuming around 50% of the battery, when it was around 10% before the update. The upper back of the bottom also gets much hotter than before. Already created a support ticket with Lenovo but haven't heard back from them in almost two weeks.
Me too. Same issue.
Any answer in your case from the supportticket?
ChristophAhlgrimm said:
Me too. Same issue.
Any answer in your case from the supportticket?
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Click to collapse
Nope, they completely ignored me... such a Lenovo thing to do. Definitely my last Lenovo device.
Herohardcastle said:
Is anybody else experiencing screen issues after the nougat update?
i find, periodically , particularly after disconnecting the device from hdmi and closing the lid that upon reopening the device its wholly unresponsive and requires a long hold of the power button to reboot the device?
there doesnt appear to be a constant but it never happened in the year odd of ownership prior to nougat? Any ideas?
Click to expand...
Click to collapse
I was having this issue too. Seems to have been resolved with a manual cache wipe through recovery. Hasn't happened in the last 24 hours even with long periods in sleep mode.
Same Problem but in Android 6
Herohardcastle said:
Is anybody else experiencing screen issues after the nougat update?
i find, periodically , particularly after disconnecting the device from hdmi and closing the lid that upon reopening the device its wholly unresponsive and requires a long hold of the power button to reboot the device?
there doesnt appear to be a constant but it never happened in the year odd of ownership prior to nougat? Any ideas?
Click to expand...
Click to collapse
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I have exactly similar problem but in Android 6 Marshmallow. I have system updated many many times. Today there was nougat update available but I have seen may users complaining about different issues regarding Nougat version. So I have not updated yet. Since I have the same hibernation (screen off/ shutdown) problem even before the update. I am thinking of updating to Nougat.
I tried many methods but did not succeed. If you have found out any solutions please share with me. So will I.
Thank you
Were you able to solve this problem? I've been living with this for the last year. When the device goes to sleep it can't wake up and I have to press the power button for 20 sec to reboot it. Very annoying since it gets hot and uses the whole battery while stuck in this mode.
have an old nexus 4 i wanted to try fixing a few issues with so i could keep using it as a backup phone.
It likes to sometimes not wake up from stand by. i'll go to use it and the screen won't wake up and it is hard to get to reboot but eventually does then works fine for a bit then repeat. Sometimes even when the battery is fully charged i could go to sleep one night wake up in the morning and it's like it just randomally shut down and is sometimes hard to start other times not, but always has to fresh boot.
not sure what the issue is.
i have re flashed OEM roms in the past to try and fix the issue, and ofc it just updates to 5.1.1
>< all help appreciated.
probably battery issue
Gibson295 said:
have an old nexus 4 i wanted to try fixing a few issues with so i could keep using it as a backup phone.
It likes to sometimes not wake up from stand by. i'll go to use it and the screen won't wake up and it is hard to get to reboot but eventually does then works fine for a bit then repeat. Sometimes even when the battery is fully charged i could go to sleep one night wake up in the morning and it's like it just randomally shut down and is sometimes hard to start other times not, but always has to fresh boot.
not sure what the issue is.
i have re flashed OEM roms in the past to try and fix the issue, and ofc it just updates to 5.1.1
>< all help appreciated.
Click to expand...
Click to collapse
It's probably battery. Does the phone shut down on charge?
I have same issue and I don't think that it's something wrong with the battery, because I already changed the battery and nexus 4 still freezes sometimes. And it's looks like freeze, not regular shuted down phone, because it's hard to wake up after that happens.
I read somewhere that this may be issue with internal memory, but I'm not sure about it.
Gibson295 said:
have an old nexus 4 i wanted to try fixing a few issues with so i could keep using it as a backup phone.
It likes to sometimes not wake up from stand by. i'll go to use it and the screen won't wake up and it is hard to get to reboot but eventually does then works fine for a bit then repeat. Sometimes even when the battery is fully charged i could go to sleep one night wake up in the morning and it's like it just randomally shut down and is sometimes hard to start other times not, but always has to fresh boot.
not sure what the issue is.
i have re flashed OEM roms in the past to try and fix the issue, and ofc it just updates to 5.1.1
>< all help appreciated.
Click to expand...
Click to collapse
Had same issue running on stock 5.1.1 or something like this. Shut downs, reboot, frozen screen, don´t wake up, start problems, networking complete breakdowns.......installed Lineage 15.1 official and no such issues so far.
So it might be Android related.
So best thing, unlock bootloader by Nexustoolkit, flash latest custom recovery TWRP (you have to flash an older version first, if not having TWRP allready) and then install Lineage 15.1 official. Use instructions provided by XDA. It might be dropped, but it runs great.