WhatsApp Voice Messages silent after Update to OOS 10 - OnePlus 6T Questions & Answers

Dear all.
After the Update to OOS 10 I got some problems with Voice Messaging in WhatsApp.
I can hear people's voice messages without a problem.
I can record and send voice messages, but they are completely silent.
Voice Calls via WhatsApp are not working too, people can't hear me.
I can record and send Videos via WhatsApp, sound is working.
I already have deleted Cache and Data, uninstalled, reinstalled WhatsApp, problem still exists.
Has anybody experienced that and has a solution?
Thanks in advance!

Have you give whatsapp permission to use microphone?

Yes, WhatsApp has permissions for the Microphone.
I even disabled and enabled them again, no change.
I think it's definitely a software problem especially with WhatsApp, because the mic works fine with other apps

Update:
Plugged in my headset, it's totally working fine with the headset, so something is "blocking" my microphone when trying to record with WA

Update2:
I installed WhatsApp Business, solved the problem, works fine with it.

Related

Sound Issue- sound coming through earpiecece instead of bottom speakers- 2nd unit

I am trying to troubleshoot an issue for a user involving the S7 Edge. I have seen some other sound issues here, but not this exact one. Occasionally, sound will come through the earpiece instead of the bottom speaker. YouTube, Google Music etc all seem to demonstrate this. Once the phone is rebooted it seems to fix the issue. However, I had the unit replaced, and the 2nd unit is doing the same thing. I keep scanning to see if maybe something is in range its connecting to, but no devices are listed. Any ideas what could be causing the sound to come out of the ear piece and then be fine after a reboot?
Thanks!
my one does not have the same problem as you but the sound will come from the speaker instead of earpiece when i listening to voice message from line with the earpiece being put right next to ear just like making regular call
*BUMP*
I have almost the same issue as this with a slight difference.
Occasionally my sound in the bottom speakers will stop and go through the ear speaker instead. When this happens Google Music, Youtube and some other apps won't work. For example pressing play in either of those does nothing. However, my alarm app plays through the ear speaker and the sound can't be increased or decreased (it's quiet too).
The only fix that I've found for this is a phone reboot.. Super annoying because I've missed important alarms from this.
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
I share the same experience as Allycat. Starting with 2 updates ago, YouMail has redirected media sound to the ear speaker. I use Better YouMail to avoid this problem.
Sent from my SM-G935V using Tapatalk
Same Issue Here
Allycat1134 said:
Do you by chance use the YouMail app?? I've been having the exact same issue. I recently received my 2nd replacement phone for that and some other issues, but I'm still having the same problem with the audio suddenly playing through the ear speaker. I think I just tied it to YouMail. Everything was fine and I checked a voicemail. 10 minutes later realized my audio was messed up again. I force closed YouMail and the audio is playing through the correct speaker without having to reboot. I'm not sure why it's doing that, but thats what I figured out. Hopefully it'll be the same for you.
Click to expand...
Click to collapse
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
---------- Post added at 04:17 PM ---------- Previous post was at 04:02 PM ----------
h3x3d said:
This has just started happening for me. I'm using the stock samsung rom, but I have rooted and am using Xposed. It was working fine, but now all notifications from the default Samsung messenger app result in no sound through the speaker. I am able to hear notifications from other applications like Inbox, Whatsapp etc. I downloaded Google Messenger and I can hear the notification tone when receiving an SMS. Upon switching back to Samsung messenger, I can't hear it. I've tried rebooting, clearing the caches etc. Nothing seems to fix it.
Has anyone else seen this? I may have to just either factory reset or reflash.
Click to expand...
Click to collapse
I resolved my issue. There was a rule setup in the XNotifications Xposed framwork module which was muting messages to the Samsung Messenger app. I'm assuming this was user error on my count. I disabled the rule and it's now working
chula_rn said:
W
My phone started doing this a few weeks ago. Some apps won't work, I see a message that says there is a call in progress, but I am not making a call at that time. When I am listening to music, the volume switches to the ear piece and when I turn the volume up or down, the display says "Call Volume." When it connects to Bluetooth, I have the same issue. The display says I am making a call but I am playing music or listening to an audiobook.
I spoke with AT&T and Samsung, they said it was an app issue.
Any suggestions?
Click to expand...
Click to collapse
Have you find the problem?
Force stop the app you used for calling
Had the same issue. Just go to settings and force stop the app you recently used for calling like Messenger, Whatsapp, etc.

WhatsApp VideoCall problem on ZE520KL

Hello everyone, I have a problem with the Zenfone 3 and video calls on Whatsapp.
if I do a video call, the caller hears my voice, but I do not feel anything .. If he calls it does work everything correctly .. I tried reinstalling the app and control all volumes but nothing did.
Does anyone have the same problem?

Microphone Not Working

Hi, I have a strange problem with my Oneplus 8 Pro. After updating to 10.5.10 the microphone is not working for all the apps. I can place calls normally, call using messenger and record videos but it does not work for Google Assistant and the official Recording App or Facebook messenger when recording a voice clip. I even tried it in safe mode but still the same issue. I have also checked that the apps have access to the microphone. I reinstalled 10.5.10 hoping to fix this issue but still the same happens. What can I do? I am also rooted with magisk but I don`t have any new modules that can interfere with the microphone. The phone has previously worked normally with root so I don`t think it is the problem. Does anyone have the same issue?
So you did go all the way back to factory reset correct? If not you're going to have to do that or start uninstalling one app at a time or if you have Titanium Backup you can freeze the apps. I'm sure it's a rogue app somewhere or something got switched in your settings.
I had same problem , i got my problem solved , just blow air on mic at the bottom , and also clean it , issue will be fixed !
---------- Post added at 04:00 PM ---------- Previous post was at 03:57 PM ----------
claytoncamilleri100 said:
Hi, I have a strange problem with my Oneplus 8 Pro. After updating to 10.5.10 the microphone is not working for all the apps. I can place calls normally, call using messenger and record videos but it does not work for Google Assistant and the official Recording App or Facebook messenger when recording a voice clip. I even tried it in safe mode but still the same issue. I have also checked that the apps have access to the microphone. I reinstalled 10.5.10 hoping to fix this issue but still the same happens. What can I do? I am also rooted with magisk but I don`t have any new modules that can interfere with the microphone. The phone has previously worked normally with root so I don`t think it is the problem. Does anyone have the same issue?
Click to expand...
Click to collapse
Also install magisk module for enabling factory mode and test the mic , go to single mic test , there you test all the three mics seperately , enjoy !
Experiencing the same problem
I'm experiencing the same problem. OnePlus 8 Pro, except it's not rooted or running magisk.
The microphone works for some applications but not for Google assistant at all. I have tried all known fixes I could find by searching. Clearing Google app cache and storage, etc.
Also I find that the first 5 seconds of WhatsApp voice message recordings I make are silent. Not sure if that's related..
Any suggestions?
Hie, even I am facing the same problem. My google Assistant was working well but after I updated, it is not responding also my official recorder app and my Instagram video call works well but videos don't have any sound ...
Have you got a solution to it? Please lemme know I am just too stressed.?
ananya_arora157 said:
Hie, even I am facing the same problem. My google Assistant was working well but after I updated, it is not responding also my official recorder app and my Instagram video call works well but videos don't have any sound ...
Have you got a solution to it? Please lemme know I am just too stressed.
Click to expand...
Click to collapse
Hey @ananya_arora157. I'm not having an issue with sound playback, just sound recording. Maybe your video sound issue is a seperate one?
Just came here to also say that recently I have had my microphone working in assistant without doing anything. However it's now not working. I have this intermittent issue in other apps too, like DuoLingo. Sometimes when it asks you to speak what has just been spoken to you it works, other times it doesn't.
I'm convinced this has something to do with OxygenOS not providing access to the correct microphone for the app, or the app not using the right microphone. This happens with WhatsApp as well, as mentioned above. Please can someone on the OxygenOS or OnePlus team respond here? I've seen a few comments here and there of this happening to others as well so it's a known issue. It's a real problem with this happening to a flagship phone. Why are we just getting silence in response?
This also happened to me
timmehgeh said:
I'm experiencing the same problem. OnePlus 8 Pro, except it's not rooted or running magisk.
The microphone works for some applications but not for Google assistant at all. I have tried all known fixes I could find by searching. Clearing Google app cache and storage, etc.
Also I find that the first 5 seconds of WhatsApp voice message recordings I make are silent. Not sure if that's related..
Any suggestions?
Click to expand...
Click to collapse
This also happened to me. All microphone related applications fail for the first 5 to 7 seconds. Then it works normally. Some applications such as Camera, Messenger, ...[/U][/U][/B]
I had almost the same issue but with my last xiaomi. The reset to the factory settings didn't work for me, so I had to change the microphone.
Same here. I can make calls, and voice to text with gboard works.
But hey google, alexa and all other voice recording apps stop working since two days on my op 8 pro
I'm getting the same problem. Anyone found a fix for this?
Exactly same problem here after the OS update
Microphone is working for some apps but not for others. It was working fine earlier but stopped working for phone recorder app and for ok google..any resolutions here?
It seems to be a common issue among many others, so OnePlus team should take it into account and must provide a fix ASAP.
Might be a good idea to state what OS you're all on and perhaps what mods you have installed then maybe a coming fault can be identified.
Also if a custom kernel is installed.
I have the same issue. Phone calls and video recording don't seem to have any problem. Only voice messaging for all apps are error. Go as far as doing factory reset but it still doesn't work.
Any idea how to solve it?
I just bought it for few months and the experience is great except this one.
werdage81 said:
I'm getting the same problem. Anyone found a fix for this?
Click to expand...
Click to collapse
Yes I found the fix. After all factory resets and downgrading OS didn't worked. So I tried to blow bottom mics from dust and it started working. So stupid but effective.
Has anyone found a fix for this, I recently started having issues.
Stock cam video does not have sound.
WhatsApp cam video does not have sound.
Signal app cam video has sound.
Calls, call records, voice messages have sound.
Google assistant is working.
I am running 11.0.2.2 IN11DA. All issues are there in safe mode.
I cleaned all mics.
Please help.
Well, in my case (and I would bet that in yours too) it is the Google application. Once disabled everything returns to normal. I will have to do tests if it allows to use it by touching the microphone icon in the search bar, but activating the voice command OK Google makes the microphone not work in any other application.
Firozhari said:
Has anyone found a fix for this, I recently started having issues.
Stock cam video does not have sound.
WhatsApp cam video does not have sound.
Signal app cam video has sound.
Calls, call records, voice messages have sound.
Google assistant is working.
I am running 11.0.2.2 IN11DA. All issues are there in safe mode.
I cleaned all mics.
Please help.
Click to expand...
Click to collapse
Has it been fixed yet for you?
Brother, the problem was solved after changing the microphone? I am suffering from the same problem in my redmi note 7 pro

Microphone issues on LineageOS 17.1

Hi folks,
I'm kinda new to the Mod community. A few days ago I successfully flashed to LineageOS 17.1 to receive security patches and get rid of the google services. Phone runs smoothly and nicely. Now there is just one annoying issue: Whenever I activate the loudspeaker in a voice call the call receiver doesn't understand me anymore. It seems like the microphone gets super silent. This happens in apps like Threema and WhatsApp.
Regular calls and voice recording work without any issues.
What have I tried so far to solve the issue:
Editing build.prop with commands I found on the internet
Activating different sound fixes using Magisk modules
Re-installing chat apps
Am I the only one with this problem? Do you have any other suggestions?
Greetings,
O.
Owei1337 said:
Hi folks,
I'm kinda new to the Mod community. A few days ago I successfully flashed to LineageOS 17.1 to receive security patches and get rid of the google services. Phone runs smoothly and nicely. Now there is just one annoying issue: Whenever I activate the loudspeaker in a voice call the call receiver doesn't understand me anymore. It seems like the microphone gets super silent. This happens in apps like Threema and WhatsApp.
Regular calls and voice recording work without any issues.
What have I tried so far to solve the issue:
Editing build.prop with commands I found on the internet
Activating different sound fixes using Magisk modules
Re-installing chat apps
Am I the only one with this problem? Do you have any other suggestions?
Greetings,
O.
Click to expand...
Click to collapse
I've noticed this issue when downloading or using the google dialer app. If I use the android default dialer there is no issue.. Let me know if you found a fix in the end.
Sent from my PH-1 using Tapatalk
same issue in Lineageos 17.1
Hi,
I have same microphone issues in phone calls and voice calls in whatsapp. This also happens during a video recording in Essential camera or Gcam app.
But the sound of the microphone is good in the tape recorder application included with lineageos.
This is a bug that the essential team had fixed but which is present in lineageos since android 10.
Please report issue on https://gitlab.com/LineageOS/issues/android/-/issues/2209#note_378544829 , this will allow the information to be passed to lineageos developers.
Thanks
Still no fix? Microphone on loudspeaker still doesn't work at all in voice chat apps like WhatsApp. Also the microphone quality without loudspeaker is very underwhelming. Call partner are complaining constantly
Do we know how the Essential devs fixed the problem after android 10 update?
bump...
still with problems :C
I've tweaked around with several XML-files. Still no fix for me. Voice calls (WhatsApp, Telegram, ...) with loudspeaker on are still not working.
In the meantime several other people out there confirmed the error on GitLab:
https://gitlab.com/LineageOS/issues/android/-/issues/2209
But it seems like the critical mass is not yet reached
I've loudspeaker but work weird, microphone don't work or work very low, my problem is mainly can't lower the volume on videocall.
Could this problem be something out of lineageos? Like something missing of base ph1 system?

Lower Microphone not working. No Hey Google

Hi, I recently noticed that Hey Google and OK google does not work anymore.
I had this a few times over the last year and a reboot ususally helped.
However now even a reboot does not work.
Additionally noone can hear me when I make a call. I checked with the record function of whatsapp and it seems, that the lower microphone is not working.
The upper mic is working fine. You can hear when you blow into it but not in the lower mic.
I tried to delete caches of Assistant, Google app, and play services it did not help.
Somehow the microphone worked again a day later: Calls, OK Google, Whatsapp etc.
But since yesterday it is not working again. There seems to be an app that blocks usage of it. Is there a way to fidn out what app is blocking the mic?
regards
Nils
jmeister79 said:
Hi, I recently noticed that Hey Google and OK google does not work anymore.
I had this a few times over the last year and a reboot ususally helped.
However now even a reboot does not work.
Additionally noone can hear me when I make a call. I checked with the record function of whatsapp and it seems, that the lower microphone is not working.
The upper mic is working fine. You can hear when you blow into it but not in the lower mic.
I tried to delete caches of Assistant, Google app, and play services it did not help.
Somehow the microphone worked again a day later: Calls, OK Google, Whatsapp etc.
But since yesterday it is not working again. There seems to be an app that blocks usage of it. Is there a way to fidn out what app is blocking the mic?
regards
Nils
Click to expand...
Click to collapse
I would simply revoke the permissions to use the mic for all apps as a start. Or better, try to revoke an app and test, then revoke another app and test again.
Hi,
thanks for the answer.
That was my first idea too but I have a LOT of apps.
Oneplus recently removed the option to delete the entire cache.
Nils
Hi again,
so I did a complete factory reset and this did not help at all.
I think the mic is broken.
Nils
jmeister79 said:
Hi again,
so I did a complete factory reset and this did not help at all.
I think the mic is broken.
Nils
Click to expand...
Click to collapse
thats sad. Maybe there is a way to redirect the other mic.
I will send it to service and hope they can fix it.

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