Wifi calling not available - Samsung Galaxy S10+ Questions & Answers

I have a S10+ that was bought from US Cellular that I am now using on Straight Talk with a TMobile sim. I had Wifi calling working just fine before I switched to the new Beta update. After switching back to Android 9 it now says "This is currently unavailable under the call settings for Wifi calling. I am at a loss. I live in an area were the cellular signal is spotty at best and need Wifi calling to work.
Anyone have any ideas?
Thanks

kclive said:
I have a S10+ that was bought from US Cellular that I am now using on Straight Talk with a TMobile sim. I had Wifi calling working just fine before I switched to the new Beta update. After switching back to Android 9 it now says "This is currently unavailable under the call settings for Wifi calling. I am at a loss. I live in an area were the cellular signal is spotty at best and need Wifi calling to work.
Anyone have any ideas?
Thanks
Click to expand...
Click to collapse
Got it working using U1 firmware.

I cant seem to find wifi Calling on the U1 firmware. I'm using an ATAT Sim.

Moises_529 said:
I cant seem to find wifi Calling on the U1 firmware. I'm using an ATAT Sim.
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AT&T doesn't like unlocked phones so it's possible the option isn't showing up because of that. Many AT&T customers with unlocked phones have reported that they needed to contact AT&T customer service to get WiFi Calling or Volte working.

Related

flashed my g930vl to g930v cant activate adv. calling?

i flashed my straight talk version s7 (factory unlocked) from g930vl(stock) to g930v(verizon) using latest update of odin. everything works perfect except i cant activate advanced calling features. i know other have flashed and activated advanced calling. can anyone help me figure out how to activate or provide a firmware that has it activated? i used the nougat rom from samsung.
drunkenmonky0186 said:
i flashed my straight talk version s7 (factory unlocked) from g930vl(stock) to g930v(verizon) using latest update of odin. everything works perfect except i cant activate advanced calling features. i know other have flashed and activated advanced calling. can anyone help me figure out how to activate or provide a firmware that has it activated? i used the nougat rom from samsung.
Click to expand...
Click to collapse
As far as I'm aware, verizon doesn't allow mvno carriers to use their advanced calling through ST or Tracfone
drunkenmonky0186 said:
i flashed my straight talk version s7 (factory unlocked) from g930vl(stock) to g930v(verizon) using latest update of odin. everything works perfect except i cant activate advanced calling features. i know other have flashed and activated advanced calling. can anyone help me figure out how to activate or provide a firmware that has it activated? i used the nougat rom from samsung.
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Click to collapse
im on the same boat too . Hey when you call someone . do you get 1x edge signal? and when you are done calling it goes back to 4g?
Adaken13 said:
im on the same boat too . Hey when you call someone . do you get 1x edge signal? and when you are done calling it goes back to 4g?
Click to expand...
Click to collapse
Yes it does. It also says searching for signal whenever I reset my phone. It has internet but I can't receive text or calls until I make an outgoing call then it switches from searching for service to Verizon service. I wonder if it had anything to do with ims registration? (Says it's off )
gunz.jones said:
As far as I'm aware, verizon doesn't allow mvno carriers to use their advanced calling through ST or Tracfone
Click to expand...
Click to collapse
But using straight talk i was already on Verizon service (that's who they use in this area) of I flashed Verizon firmware I'm showing official device shouldn't I be able to activate the features? I swear I saw a post a month or two ago a guy flashed to Verizon from unlocked device and was able to do ota updates (which I can't i have to plug into laptop) and had activated Wi-Fi and video calling. I'm not sure if he rooted or not but I've been trying find post for about two weeks can't find it anymore. But any help or recommendations are appreciated. I haven't rooted but been thinking about it. If you could recommend a link would be greatly appreciated.
drunkenmonky0186 said:
But using straight talk i was already on Verizon service (that's who they use in this area) of I flashed Verizon firmware I'm showing official device shouldn't I be able to activate the features? I swear I saw a post a month or two ago a guy flashed to Verizon from unlocked device and was able to do ota updates (which I can't i have to plug into laptop) and had activated Wi-Fi and video calling. I'm not sure if he rooted or not but I've been trying find post for about two weeks can't find it anymore. But any help or recommendations are appreciated. I haven't rooted but been thinking about it. If you could recommend a link would be greatly appreciated.
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Click to collapse
also i was wondering you have the same problem with facebook messenger or skype . i cant seem to hear them but they can hear me when i do a video call or just regular calling them through those app. can you confirm for me if you does works?
Adaken13 said:
also i was wondering you have the same problem with facebook messenger or skype . i cant seem to hear them but they can hear me when i do a video call or just regular calling them through those app. can you confirm for me if you does works?
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Click to collapse
No my messenger calling works. Haven't tried video call. And I don't use Skype sorry. But my Facebook messenger calling works fine.
gunz.jones said:
As far as I'm aware, verizon doesn't allow mvno carriers to use their advanced calling through ST or Tracfone
Click to expand...
Click to collapse
Straight Talk /Tracfone does not block the service provided by Verizon. My new Galaxy S8 G950U Settings/ Advanced Calling /Activate, is a Verizon app that controls access. Without vzw service you can't activate.
Has anyone found a fix to enable activation? Hoping root comes through on this.
Note: ST after 4 calls to customer service said there is nothing they can do.
cyberfem said:
Straight Talk /Tracfone does not block the service provided by Verizon. I've used it on older Galaxy phones. My new Galaxy S8 G950U Settings/ Advanced Calling /Activate, is a Verizon app that controls access. Without vzw service you can't activate.
Has anyone found a fix to enable activation? Hoping root comes through on this.
Note: ST after 4 calls to customer service said there is nothing they can do.
Click to expand...
Click to collapse
Verizon blocks it, nothing to do with ST. The service will not activate food volte on any mvno with vzw service
gunz.jones said:
Verizon blocks it, nothing to do with ST. The service will not activate food volte on any mvno with vzw service
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Click to collapse
Is there any setting to turn on mobile data usage during calls? Samsung Galaxy S8 G950U. This worked in S5 w/ST but S8 is not.
cyberfem said:
Is there any setting to turn on mobile data usage during calls? Samsung Galaxy S8 G950U. This worked in S5 w/ST but S8 is not.
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Click to collapse
I had it working with an att sim in a tmo note 4. So I imagine you may be able to use an att or tmo fw and corresponding sim

Dual SIM G950FD on US T-Mobile and AT&T

Has anybody tried the G950FD on T-Mobile and AT&T in the US? Ideally Tmo on SIM1 and ATT on sim2.
I know the S7 couldn't switch well between the two networks as a dual sim phone.
Also is WiFi calling working? B12? Is SIM2 3G on AT&T or still just 2G?
Thanks!
Sent from my ASUS_Z00A using Tapatalk
I've done some more searching so let me clean this up for future searchers...
Q1. At&t will not work well on SIM2 since they killed their 2g network. There does seem to be a 3g antenna in SIM2, but for some reason still requires a 2G network. Tmo works fine in SIM2.
2) Tmo WiFi calling is not working. Though there is hope that this will work in the future (with root). Not much hope for a native solution.
3). Volte (b12) does seem to work with certain country modems. But as of today, its not clear which countries.
Sent from my ASUS_Z00A using Tapatalk
filterxg said:
I've done some more searching so let me clean this up for future searchers...
Q1. At&t will not work well on SIM2 since they killed their 2g network. There does seem to be a 3g antenna in SIM2, but for some reason still requires a 2G network. Tmo works fine in SIM2.
2) Tmo WiFi calling is not working. Though there is hope that this will work in the future (with root). Not much hope for a native solution.
3). Volte (b12) does seem to work with certain country modems. But as of today, its not clear which countries.
Click to expand...
Click to collapse
thanks for info
I have international S8 SM-G950F.
Recently, I switched to Ultra Mobile and contacted them about using VOLTE because they advertised it.
Ultra Mobile is a MVNO of T-Mobile. The reason I contacted them is because you need to have a SIM that is provisioned for WiFi Calling before it will work. I tested this by going into Connections, then Data Usage, and finally Mobile data. (Turn switch off and then try using the phone or sending MMS. Mine worked. But remember I contacted the carrier after they advertised that they have WiFi Calling....

Using wi-fi calling on a G900A on T-mobile

I just now switched from AT&T to T-mobile because I finally got sick of AT&T for various reasons including very high prices. The network lock is removed. How can I get wi-fi calling to work on this phone? When I try to enable it, I get "To enable this service you must confirm your emergency address.". Then I see "Wi-Fi calling lets you make and receive calls over Wi-Fi with your AT&T account. When you use Wi-Fi Calling, information about the country where the Wi-Fi connection is made will be sent to your carrier. Learn more about Wi-Fi Calling.". The last two words are a link to https://m.att.com/shopmobile/wireless/features/wifi-calling.html?referrer=. It seems there's a hangup of AT&T versus T-mobile. What should I be doing to get this working?
In case anyone is wondering, this particular phone is being used because it must be kept unrooted. I have a G900T that has been rooted.

T-Mobile wifi calling possible on unlocked S7 Edge (SM-G935U)?

I have an unlocked Galaxy S7 Edge (SM-G935U). My carrier is Total Wireless (Verizon MVNO). I recently got a new office at work, and the Verizon coverage in this part of the building is terrible. I use wifi for data but cellular calling basically doesn't work at all.
I've been looking at other networks, and I'm leaning toward T-Mobile or MetroPCS, one of the reasons being they have wifi calling and the wifi at my office is plenty fast. I checked in settings to see the wifi calling option, but when I go to settings > connections > more connection settings, which is where the wifi calling setting is supposed to be, there's nothing about wifi calling.
I had a thought that maybe the wifi calling option isn't there because my current carrier doesn't support wifi calling, so I contacted Samsung support. I asked if I get a SIM from a carrier that supports wifi calling, would the wifi calling option be enabled. They said that unlocked phones don't support wifi calling at all.
This confuses me, because this thread mentions some people were able to use T-Mobile wifi calling on an unlocked S7/S7Edge. But that thread is older, so maybe for some reason wifi calling was removed from the unlocked S7 Edge with the Nougat update?
I suppose the only way to find out for sure is to get a T-Mobile or MetroPCS SIM and see what happens. But is anyone able to shed some light on if this is even worth trying? I suppose it's also worth trying out just to see if regular cellular calling on T-Mobile might be fine at my new desk, but hopefully there's some way to do wifi calling.
Unfortunately I think you need the sm-g935f to get t mobile wifi calling. Don't think it was ever achieved on the U models
I had an s7 edge from T-Mobile (SM-G935T) but I flashed the unlocked firmware essentially making it a SM-G935U and I had VoLTE and Wifi calling working with no issues. It was about a month ago, so it was on Nougat. I would expect no issues with an actual SM-G935U on T-Mobile.
Well, I answered my own question. I switched over to the T-Mobile 10 GB $50/month prepaid plan and when I changed SIMs the phone gave me a "reconfiguring your device for new SIM card" message. Wifi calling is now active.
Also, this is a list of phones that support T-Mobile wifi calling. I probably should've checked here first.
http://www.spectrumgateway.com/compatible-phones

VOLTE Wifi Calling with Unlocked S10+

Hey there, I've been doing a bit of research but it has been a long while since i have done any flashing of firmware etc. I received my s10+ device today. Model number is SM-G975UZKAXAA. I am a Verizon wireless customer. When I placed this device on my account I noticed I have no access to Voice over LTE, and I also do not have any access to Wifi Calling. My question is the following. I read somewhere a couple of weeks ago that if I wanted something like this I would need to flash the original VZW Firmware which would have all the lovely bloatware etc on the device. Is there any way I can do that? I have seen firmware that has been posted but I dont seem to see anything that specifically is the VZW apps etc which should (hopefully allow VOLTE and Wifi Calling and maybe even HD Calling, if thats a thing)
I would appreciate any info anyone can provide me on this, as the only solution I can see at the moment is to return the device and start over with a VZW specific device.
Cheers~
Likewise but with a T-Mobile firmware for me
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Sent from my SM-G975U1 using Tapatalk
clubtech said:
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Sent from my SM-G975U1 using Tapatalk
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Click to collapse
Same here!! Really happy about it too as my unlocked Note 9 did not work.
Sent from my SM-G975U1 using Tapatalk
clubtech said:
Unlocked US version here with Verizon and wifi calling and volte working out of the box.
You may want to call Verizon to see if they need to provision it for your account.
Click to expand...
Click to collapse
skinnytoo2 said:
Same here!! Really happy about it too as my unlocked Note 9 did not work.
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Click to collapse
Hey guys, just wanted to check in with you (or anyone else who has wifi calling on unlocked Verizon). It is 100% working? It's the only reason I got the carrier version. Should I cancel and order the unlocked?
AB_ said:
Hey guys, just wanted to check in with you (or anyone else who has wifi calling on unlocked Verizon). It is 100% working? It's the only reason I got the carrier version. Should I cancel and order the unlocked?
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Click to collapse
Yes, it works with my unlocked S10+ on Verizon. It surprised the heck out of me as I too have the unlocked Note9, but no wifi calling.
What about on AT&T? Can anyone say if they can at least get VOLTE? WiFi calling would be the icing on the cake. Thank you
lyall29 said:
What about on AT&T? Can anyone say if they can at least get VOLTE? WiFi calling would be the icing on the cake. Thank you
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Click to collapse
And T-Mobile?
dchurch85 said:
And T-Mobile?
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Click to collapse
Wifi calling worked on my unlocked S10 out of the box on T-Mobile. I'll try and check on VoLTE later but I get **** reception near work.
Can you explain how you enabled WiFi calling on unlocked version, on Verizon? I can't find a way to do it. What about HD Voice? My real problem is that data does not work while on a call, using my unlocked, on Verizon. Is there a way to get that working?
I have unlocked S10+ on VZW. I get LTE+ which is VoLTE, data works while on a call.
Sent from my SM-G975U1 using Tapatalk
Warwizard said:
Hey there, I've been doing a bit of research but it has been a long while since i have done any flashing of firmware etc. I received my s10+ device today. Model number is SM-G975UZKAXAA. I am a Verizon wireless customer. When I placed this device on my account I noticed I have no access to Voice over LTE, and I also do not have any access to Wifi Calling. My question is the following. I read somewhere a couple of weeks ago that if I wanted something like this I would need to flash the original VZW Firmware which would have all the lovely bloatware etc on the device. Is there any way I can do that? I have seen firmware that has been posted but I dont seem to see anything that specifically is the VZW apps etc which should (hopefully allow VOLTE and Wifi Calling and maybe even HD Calling, if thats a thing)
I would appreciate any info anyone can provide me on this, as the only solution I can see at the moment is to return the device and start over with a VZW specific device.
Cheers~
Click to expand...
Click to collapse
Unlocked S10e on T-Mobile. WiFi Calling, VoLTE and band 12 are working. There is no setting for VoLTE, but it works
Jeremyinsf said:
Can you explain how you enabled WiFi calling on unlocked version, on Verizon? I can't find a way to do it. What about HD Voice? My real problem is that data does not work while on a call, using my unlocked, on Verizon. Is there a way to get that working?
Click to expand...
Click to collapse
For WiFi calling on Unlocked:
Open Dialer
Click 3 dots
Settings
Hit the slider for Wi-Fi Calling to enable.
dchurch85 said:
And T-Mobile?
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Click to collapse
WiFi calling and volte works ?
skinnytoo2 said:
I have unlocked S10+ on VZW. I get LTE+ which is VoLTE, data works while on a call.
Sent from my SM-G975U1 using Tapatalk
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Click to collapse
I don't think that is right. LTE+ and VoLTE are different things. As well as data while on a call.
VoLTE means your call is being transmitted over LTE. I'm pretty sure you can use data while on a call WITHOUT VoLTE.
---------- Post added at 03:33 AM ---------- Previous post was at 03:30 AM ----------
Shuthefrontdoor said:
WiFi calling and volte works
Click to expand...
Click to collapse
How do you test if VoLTE is working? Do you get an Icon for it?
I tested WiFi calling by going into airplane mode, turning Wifi on, and making a call and it worked. But didn't get a special icon for it.
For those basing your decision to buy unlocked/international vs branded, be warned. I can only speak for Att, but I spent about 2 hours arguing with their level 2 tech department and here's what I have learned. If you have a sim that is provisioned on a branded phone and then put the sim into an unlocked/international phone, you will be able to use volte, wi-fi calling, etc., but only until the carrier pings your imei for a periodical check, once that happens, those features disappear. Also, on Android Pie, the Enhanced LTE Services tab under Mobile Data has been removed as it is turned on by default, also confirmed with ATT. The only way to manually check is to toggle wifi calling on and see if it works. Anyway, just trying to help as I have gone to a branded phone for the first time in 6 years because the reception and enhanced features are more important than rooting to me.
I was able to get wifi and volte working on my unlocked s10 by putting sim into verizon phone, letting network recognize it, enabling advanced calling and such on that device and then taking the sim out and putting it back in my new unlocked s10. The option for volte appears in settings-connections-mobile networks.
VoLTE works on tmobile, not that anyone should be surprised. That has been the case for the S8 thru N9. Now... I noticed that Samsung removed the VoLTE toggle from settings.
Ace42 said:
VoLTE works on tmobile, not that anyone should be surprised. That has been the case for the S8 thru N9. Now... I noticed that Samsung removed the VoLTE toggle from settings.
Click to expand...
Click to collapse
Correct, no VoLTE setting on my unlocked S10e, but it is on by default it seems
samappz said:
I was able to get wifi and volte working on my unlocked s10 by putting sim into verizon phone, letting network recognize it, enabling advanced calling and such on that device and then taking the sim out and putting it back in my new unlocked s10. The option for volte appears in settings-connections-mobile networks.
Click to expand...
Click to collapse
Using what I learned in this thread, I called Verizon and talked to Level2 support. They tried to get everything working and could not - but this was when I had the new SIM installed, provided by Samsung when I got my S10+.
So because others here spoke of their 'other' SIM, I suggested we try that - so I plugged in the SIM from my S8 and asked them to reprovision everything. They did... and....Now everything that didn't work ... WORKS.
So I have an Unlocked S10+ on Verizon that has (among other things):
- Wifi Calling
- Real Time Text
- VoLTE ("HD Voice") (Which means data now works while I'm on a phone call)
- Visual Voicemail
So it seems the Samsung SIM was part of the problem, and they are reporting this to Samsung. The tech support person told me others have reported similar issues and they will get with Samsung to figure out what the issue is.
Hopefully this helps some others as well!

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