hi, I have an i9505 which I recently restored to stock (I previously had cm12.1). I flashed germany 4.4.2 kitkat and it worked fine.
I did all the updates using OTA, which at the end updates the phone to 5.0.1. Now I have the latest version (XXUHOH2), but I noticed that the back button doesn't work anymore, it doesn't even light up when I press it. The menu button works fine instead. I factory restored the phone through official recovery but it didn't change anything. Is it possible that the back button suddenly stopped working after I updated to the latest version because of an hardware failure, or is it a software problem? The phone hasn't dropped off the table once, and even with the first lollipop update the button worked.
i solved this issue by installing another firmware (XYHOE1)... it seems that my phone doesn't like the german one
Hi. I am having the same issue. I got the OTA update today and 5.0.1 was successfully installed on my phone. However, after the reboot, the back button stopped working and wont even light up. Is there any workaround aside from installing that firmware that you mentioned?
Will surely appreciate your response.
I haven't found a workaround, i tried both normal and black edition OH2 but the issue remains the same... however I flashed a custom firmware (and thus keeping OH2 bootloader and modems) and it works perfectly... so I think it's a bug found in OH2 firmwares which happens in some phones... flashing previous version of any firmware should fix the issue.
mIRChele said:
i solved this issue by installing another firmware (XYHOE1)... it seems that my phone doesn't like the german one
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Click to collapse
Can you give us a link for that firmware? I can't find that firmware anywhere. Thanks!
The latest firmware official for Gt-i9505 Germany (DBT) is this ONE.
mIRChele said:
hi, I have an i9505 which I recently restored to stock (I previously had cm12.1). I flashed germany 4.4.2 kitkat and it worked fine.
I did all the updates using OTA, which at the end updates the phone to 5.0.1. Now I have the latest version (XXUHOH2), but I noticed that the back button doesn't work anymore, it doesn't even light up when I press it. The menu button works fine instead. I factory restored the phone through official recovery but it didn't change anything. Is it possible that the back button suddenly stopped working after I updated to the latest version because of an hardware failure, or is it a software problem? The phone hasn't dropped off the table once, and even with the first lollipop update the button worked.
Click to expand...
Click to collapse
Please help me. I'm experiencing the same issue. I updated my phone to OH2 and after it finished updating, my back and menu button stopped functioning. Then received another update (OJ2) via Kies3, hoping that it will solve the issue I encountered in OH2 but nothing has changed. And now I downgraded my phone to a previous version of Lollipop (OC6) and it still not working.
Before updating my phone, I know and I'm sure my back and menu buttons are working fine that moment and like you, I haven't dropped my phone since I bought it so I'm sure this isn't a hardware problem. :crying::crying: Please help me. A big THANKS! :good:
sharinganxyeah said:
Please help me. I'm experiencing the same issue. I updated my phone to OH2 and after it finished updating, my back and menu button stopped functioning. Then received another update (OJ2) via Kies3, hoping that it will solve the issue I encountered in OH2 but nothing has changed. And now I downgraded my phone to a previous version of Lollipop (OC6) and it still not working.
Before updating my phone, I know and I'm sure my back and menu buttons are working fine that moment and like you, I haven't dropped my phone since I bought it so I'm sure this isn't a hardware problem. :crying::crying: Please help me. A big THANKS! :good:
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Click to collapse
Same problem for me. i tried even a Pit reflesh and dowgrade.
Same thing happened to me. I did the upgrade today, 24th Nov 2015, to Android 5.0.1 - Baseband versionXXUHOJ2 and my menu and back keys are gone. Very infuriating! Will Samsung fix this, or do I have to spend hours of my own time?
I have found a workaround, not ideal but helps short term. Go to Settings > My Device >Accessibility >Dexterity and interaction. Then switch on the Assistant menu. That gives you a little pop up square - available all the time - with 12 buttons including BACK and MENU.
I'm having the same issue. I came back to Kit kat coz I'm tired of Lollipop :silly:
same prb with me...i just updated my s4 to 5.0.1 everything is working fine but the back n menu keys are not working plz give me a solution to this problem
same problem
i back to 4.4.2 stock rom but still not workin -_- help guys
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x12
I'v got the same problem.. I update my i9505 and buttons not working.. i flash with other firmware but still not working. plz guys help me
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Joku1981 said:
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Click to expand...
Click to collapse
I'm just a little bit calm, but surely to update we must wait a long time
vanDurka said:
I'm just a little bit calm, but surely to update we must wait a long time
Click to expand...
Click to collapse
I'm not going to move of Android 4.4.2.
very thanks Joku1981 i wait for a update my button still not working
code *#2663#
before flashing and touch button key working :
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x10
after flash a update 5.0.1 : touch button key not working.
Phone's Touch key FW version: 0x10
Part's Touch key FW version: 0x12
Joku1981 said:
I wrote to Samsung to explain the problem. They know about it. They answered that they will fix the problem in the next update. Relax guys
Click to expand...
Click to collapse
Joku1981 said:
I'm not going to move of Android 4.4.2.
Click to expand...
Click to collapse
I will try, and waiting for more informations
goodluck
Any updates or solutions as yet please?
I had a perfectly working Galaxy S4 (GT-I9505), then after a recent update was pushed out, the softkeys now do not function. Soooo frustrating...... my confidence in Samsungs' Updates are now dented, I shall seriously think twice about allowing any updates through.
My 3A was running perfect when update A310FXXU2APDC came out. After updating I have sometimes problem with touchscreen. Sometimes i must press something twice or more to get it to work. No matter keyboard or icon or else. Do anyone encountered this problem before? Before touchscreen was super responsive. Will hard reset help?
kabuki8888 said:
My 3A was running perfect when update A310FXXU2APDC came out. After updating I have sometimes problem with touchscreen. Sometimes i must press something twice or more to get it to work. No matter keyboard or icon or else. Do anyone encountered this problem before? Before touchscreen was super responsive. Will hard reset help?
Click to expand...
Click to collapse
Same problem here, screen unsensitive and looks "crazy" often after unlock, looks related to the same software update. Hard reset didn't help for me. Any news for you?
Nope. Hard reset didn't help. No option to downgrade through Odin. I think that we must wait for next firmware update. Probably few months. I will write message to Samsung about this problem. Please do the same so they will know that there's an issue with firmware.
Hey guys, I have an A9 and had the same problem. I could barely navigate through the phone as touchscreen was non- responsive. I resolved the issue by upgrading to newer software release. I now have no problem.
You can downgrade to older version that was working via Odin. Get the required file from sammobile. If you are running 5.1 just make sure that OEM Unlock is allowed {developer option in settings}.
A new software update is out, it is called "A310FXXU2APE1".
I can't flash it until this week-end but I hope it is the good one !
Storka said:
A new software update is out, it is called "A310FXXU2APE1".
I can't flash it until this week-end but I hope it is the good one !
Click to expand...
Click to collapse
Please let us know when you falash this ROM if it helped
*#2663# then update all FIXED i hope you phone the best again hehe keep smile broo
harris210793 said:
*#2663# then update all FIXED i hope you phone the best again hehe keep smile broo
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Click to collapse
Thank you very much, this fixes the touchscreen lag
Thx to harris210793...
Thats work properly on my galaxy a3 2016...
Try *#2663#...and all my touch problem has fixed...
I had this problem for a few days, unresponsive touch, i couldnt write a single word without errors... and also my phone wouldnt recognize codes like *#2663* etc.,
I upgraded to a higher number firmware from sammobile/androidfilehost A3 2016 from A310FXXU3 to A310FXXU4( i found firmware for my country and flashed it with Odin 3.10.) and it fixed the touch and i could also enter codes and manage those subprograms with ease.
I am not sure what triggered this but I am facing the camera Busy issue quite often since I upgraded to nougat please help me fix this most of the time disabling camera and rebooting into safe mode does the trick but it is 50 50 chance I cannot decipher what is the problem there was no such issue on Marshmallow ROM it is completely stock non rooted device Indian variant dual sim
i have the same issue try wiping dalvik,cache that work for me. but i preffer HTC camera
Wiping doesn't work here ?
hello ,
just updated to Oreo OTA and the selfie camera stopped working.. it shows black and if there's any source of light it shows it as green or yellow (like a heat sensor)
HELP please
10/10 said:
HELP please
Click to expand...
Click to collapse
Did you perform a hard reset?
When you did, then try to revert with Odin to Nougat.
If it's still there problem send it to be repaired under warranty.
I updated it with OTA update. will reset it now then see what happens .. tried another camera APP and the same happened
I have acquired a used G6 H872 (T-Mobile). I have been unable to get it network unlocked so the phone is useless to me. I am looking to sell it but first I need to solve the camera issue.
When I first received it, the phone was on stock and the camera worked. I unlocked the bootloader, rooted it, and installed MSM Extended. The camera worked. After deciding to sell it I restored it to stock with LGUP/kdz. Now the camera opens but the screen is black. This is the second time I've encountered this with a T-Mobile G6. Why is this happening? And how do I fix it?
Thanks!
mn1968 said:
I have acquired a used G6 H872 (T-Mobile). I have been unable to get it network unlocked so the phone is useless to me. I am looking to sell it but first I need to solve the camera issue.
When I first received it, the phone was on stock and the camera worked. I unlocked the bootloader, rooted it, and installed MSM Extended. The camera worked. After deciding to sell it I restored it to stock with LGUP/kdz. Now the camera opens but the screen is black. This is the second time I've encountered this with a T-Mobile G6. Why is this happening? And how do I fix it?
Thanks!
Click to expand...
Click to collapse
You need to flash stock Nougat, and camera will work. Arter that you can updrage to Oreo and then to Pie.
SkylineDiT said:
You need to flash stock Nougat, and camera will work. Arter that you can updrage to Oreo and then to Pie.
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Click to collapse
Thanks for the reply. I thought I can't go back to Nougat because of anti-rollback.
Doesn't matter anymore. Found a cheap service that unlocked the phone. Installed MSM Extended and camera works again.
I wonder what breaks the camera in the stock ROM, and why it works in custom ROM.
SkylineDiT said:
You need to flash stock Nougat, and camera will work. Arter that you can updrage to Oreo and then to Pie.
Click to expand...
Click to collapse
mn1968 said:
Thanks for the reply. I thought I can't go back to Nougat because of anti-rollback.
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Click to collapse
Since I now have two H872 G6's that have exhibited the same camera issue, I decided to try rolling back to Nougat. First, I was wrong - I was able to roll back.:good: Second, rolling back completely fixed the camera issue, in addition to the proximity sensor! :good::good: The only remaining issue with that particular phone is that the haptic feedback/vibration doesn't work.