Windscribe VPN gets disconnected on S10+ - Samsung Galaxy S10+ Questions & Answers

Hi,
I have Windscribe VPN Pro account that I have been using for the past 1 year. The service is good overall. I used to have a Moto G4 and windscribe worked fine with it. Recently, I upgraded to Samsung Galaxy S10+ and then I started to have problems with my Windscribe VPN. It gets connected, but disconnects after few minutes. I did some research and based on some of the google search/reddit results, I disabled the battery optimization for windscribe app and used the "Always on Display" feature. However, even after these fixes, Windscribe is having issues to stay connected.
I recently discovered that it stays connected as long as the phone is awake. My display is set to "Off" in 30 seconds. As soon as the 30 seconds time limit reaches, phone goes into "Sleep" mode and Windscribe gets disconnected.
I tried looking at all the settings I can think of, but nothing seems to resolve the issue.
Does anyone have an idea of what's going on? If someone can help me resolve the issue or give some pointers, that would be helpful.
Thanks,
Balaji.

Related

Odd Behavior on Boot

I have a stock unrooted Verizon Galaxy S5. For several months my phone has been plagued by several issues at startup. Whether I reboot the phone or start it up after the battery has died, it always enters an odd state immediately after loading and seems to get stuck in this state for an undetermined and variable amount of time (anywhere from a few seconds or minutes to hours or even overnight).
While in this state, this is what happens:
1. Screen stays on. Once I unlock the phone, the screen stays on. The side button doesn't do anything to lock the phone or turn off the screen. Holding down the button, however, still triggers the power menu. The screen timeout never triggers, even though it should turn off the screen after 2 minutes of inactivity.
2. WiFi and Bluetooth turned off. Even if they were turned on before I powered down the phone, they are not enabled when the phone first boots up. I can manually turn them on but the WiFi will not connect to a network, even if one is available. It may show it is connecting to the network, but it gets stuck at "Checking the quality of your internet connection" and continues to use the 4G network for data connectivity. This happens no matter what WiFi network I am within range of, so it's not an issue with the network or router itself. If I am not near a network at all I will still experience the other problems of not being able to lock the phone, etc.
3. Startup applications don't load. I have Tasker on my phone, but it doesn't load and show it's notification bar icon.
Otherwise, I can use the phone normally and open applications, surf the web, etc. It seems that loading some applications and using the phone eventually causes the phone to exit this mode, but I haven't been able to find a single particular application or series of steps to fix the problem. If I power on the phone and don't use it that just seems to make it take even longer to fix itself.
Once it gets out of it's weird state, the WiFi connection will become active (it will turn on WiFi if I haven't done so manually already) and it will connect to a known network if one is available, the phone will lock itself or I can do so from the side button, and things like Tasker and Power Save mode will turn on.
I am stumped as to what could be causing this problem or how to fix it. It seems the phone may be doing some kind of check, maybe related to Knox, that hangs during startup and prevents certain things from working until it straightens itself out.
Any clues into what this problem is, what is causing it or how I could further analyze this problem and determine its cause would be greatly appreciated.
Never heard of or experienced these issues. May want to contact Samsung.
Have you installed any official updates from Verizon at any point? I've heard of phones having phantom problems like this after receiving a bad update. I would definitely contact Verizon if you did update at any point. If not then like BigBot96 said, contact Samsung about the problem.
My wife's Note 2 did something similar when the battery died. I had to factory reset. Her phone was rooted/unlocked & running a custom TW ROM, though. May I suggest doing a complete factory reset and Odin. Backup data to computer or external sdcard since this will clear the entire device.
Edit: After rereading OP's post it actually sounds like an app is hanging at startup which could cause this behavior. A logcat should tell you what's going on.
Sent from my SM-G900V using Tapatalk

Extremely frustrating WiFi issues

So, I have been having some extremely frustrating issues with the WiFi on my 6P. I got my phone in January and I have been super happy with it except for this one issue. Since I got it, I was using the stock OS up until the April security patches came out. Before the patches, I had some issues, but the phone was still mostly usable. Especially after that update, however, I have been faced with two very irritating WiFi issues.
When my phone goes to sleep, the WiFi connection inevitably drops out. Sometimes, the WiFi will still be active but not associated, but it will frequently have also switched itself off completely.
I can only stay connected to a network for about 30 seconds tops. The connection will just stall out and then reconnect after several seconds.
In an effort to get better performance, I decided to switch from the stock OS to PureNexus (which I used and loved on my old Nexus 5) and I also flashed the ElementalX kernel. For the first few days, the WiFi performance was rock solid, but slowly it got worse than it was on stock to the point of being unusable now. Now, here's what I have already tried/checked:
The "Keep WiFi awake during sleep" option in the Settings app is DEFINITELY set to Always.
This issue is not specific to any one network. It had occurred on every network that I've used and on 2.4G and 5G networks (although it seems to be worse on 5Ghz)
I tried turning the band selection off Automatic and choosing both 2.4 and 5 only options, both just seemed to make it worse.
I've removed all apps that I installed and checked logcat for any app info that might be related to the issue. All I see is just normal stuff and then BAM! The wifi driver states that it disassociated from the AP.
I tried installing WakeLock to hold WIFI_MODE_FULL at all times. This hasn't made much of a difference with it disassociating while the screen is off.
Has anyone else experienced issues like this? I am to the point now where I might have to send in my phone under the warranty because I don't know if it's just detective hardware or what at this point. The fact that it worked well after a clean install would seem to suggest that it isn't, but the fact that it persisted across two different ROMs suggests that maybe it is.
Either way, I am at a loss and I've exhausted all the diagnostic skill that I have trying to fix this because it's so damn frustrating when you're in the middle of doing something and you can't stay connected for 30 seconds. Any help or ideas would be appreciated immensely!
My issue is the wifi connects but no internet message
Sent from my Nexus 6P using XDA-Developers mobile app
Is this with different Access Points or just at a particular wifi spot? I would factory reset the device, reboot your router, make sure you don't have any odd settings on your router like modified channel bandwidth, etc. If the 6p doesn't stay locked on, it's a hardware issue and I would do a warranty claim. My 6p wifi has been money since January with every ROM.

S6 Edge+ SM-G928T WiFi issues

So I have the SM-G928T galaxy s6 edge+. It has a few issues, one being the wireless charging constantly pauses and then comes back and sometimes just stops all together. I fixed this with turning the daydream feature on. My BIGGEST issue is the Wireless! The wireless adapter CONSTANTLY turns itself off at random, then turns back on a few seconds later. This causes any downloads, updates, etc to fail.. I've read that I am not the only one with this issue, but so far no fix has been really found... I've gone into recovery and cleared the cache partition, made sure that smart network switch is turned off, keep wifi on during sleep is set to always (even though it shuts off while ACTIVELY using the phone). I've done a factory reset more than once, each time clearing cache partition. I've been told in several other places that it's my wireless router... This is NOT the case.... For one, I'm a network admin. If it was router issue, I would know it. Secondly, it happens no matter what network I am connected to. Public wifi, home wifi, corporate wifi, etc. All have the same result. The only thing I have not noticed is if it does it even when there is no network traffic on the device, mostly because I don't just sit and stare at my phone when I'm not using it.... Only notice it WHILE I am using it. My assumption though is that it's only happening when the device is USING the wireless connection. It is also important to mention that this is the 2nd device to have this issue. I thought it might be hardware issue so I exchanged it for a new one, and it also has this problem... Maybe I just have terrible luck....
Does ANYONE have any ideas on this?

WiFi-scanning every few seconds with WiFi off

Starting today, my S7 Edge has a problem when WiFi is turned off: every two or three seconds, the WiFi turns on for about a third of a second (as shown by the WiFi quick-settings icon). When this happens, the phone gets warm (even if otherwise idle) and the battery drains rapidly.
The problem disappears if I turn off the Location Accuracy setting that scans for WiFi networks even with WiFi off. But it shouldn't be scanning constantly even if that setting is turned on--it's using much more power than if I just leave WiFi turned on.
Turning off the WiFi Location Accuracy setting also fails because then, when I use a location-enabled app such as Google Maps, it pops up a message asking me to turn on Google Location services (which is already on, and the phone has a good GPS signal). If I tell it to go ahead and turn location services on, it then turns WiFi Location Accuracy back on and the constant scanning resumes.
So there's clearly a bug, but the problem is very recent and my phone (AT&T) has not received a recent update.
Has anyone else encountered this problem or does anyone know how to fix it? (Rebooting doesn't help.)
Gary02468 said:
Starting today, my S7 Edge has a problem when WiFi is turned off: every two or three seconds, the WiFi turns on for about a third of a second (as shown by the WiFi quick-settings icon). When this happens, the phone gets warm (even if otherwise idle) and the battery drains rapidly.
The problem disappears if I turn off the Location Accuracy setting to scan for WiFi networks even with WiFi off. But it shouldn't be scanning constantly even if that setting is turned on--it's using much more power than if I just leave WiFi turned on.
Turning off the WiFi Location Accuracy setting also fails because then, when I use a location-enabled app such as Google Maps, it pops up a message asking me to turn on Google Location services (which is already on, and the phone has a good GPS signal).
So there's clearly a bug, but the problem is very recent and my phone (AT&T) has not received a recent update.
Has anyone else encountered this problem or does anyone know how to fix it? (Rebooting doesn't help.)
Click to expand...
Click to collapse
Same issue here, started yesterday. I'm on T-Mobile, and have had no new updates to the system.
I saw this was happening (on other threads) to other phones, not just Samsung phones.
Same here in France with SFR, it's very annoying ...
Hope we're getting a fix soon!
*Link to video if it doesn't play above (gives an error on playback for me for some reason): https://www.youtube.com/watch?v=X5dbrBMqsuU
Here's a video of the issue I've been having, which I believe is the same as the one you're describing. My WiFi switch just constantly turns on and off, and I am unable to connect to my network. I have found a way to get it to connect to my network by first clicking the WiFi Direct button (when it's clickable and not flashing), and then when I go back, the list of available networks shows just like it normally does, and I am able to connect. Turning off WiFi again, would then reproduce the problem though. It started happening recently after the latest update for me. I'm non-rooted, completely stock for now.
http://forum.xda-developers.com/s7-edge/help/wifi-off-constantly-t3499683
Oops, sorry, I see now that there was already a thread here about this problem.

Wifi connectivity issues

All day today I have been having Wi-Fi connectivity issues. None of the other devices in my home are experiencing this. It is just my OnePlus 8 Pro that keeps dropping Wi-Fi and refuses to load games. While I'm on Facebook or any other app it refuses to load. It doesn't matter what frequency I am on or what channel I am on. It is not my service provider I have already called and asked. I think something is messed up. So is anyone else having Wi-Fi problems on the OnePlus 8 Pro?
Do you have a private DNS active?
Same here
dgunn said:
All day today I have been having Wi-Fi connectivity issues. None of the other devices in my home are experiencing this. It is just my OnePlus 8 Pro that keeps dropping Wi-Fi and refuses to load games. While I'm on Facebook or any other app it refuses to load. It doesn't matter what frequency I am on or what channel I am on. It is not my service provider I have already called and asked. I think something is messed up. So is anyone else having Wi-Fi problems on the OnePlus 8 Pro?
Click to expand...
Click to collapse
Mine will only stay connected for short periods. If I put it down and leave it for a while 9 times out of 10 it's swapped me back to mobile data. I've reached out to OnePlus to see if it's a fault or a known problem they're working on.
This is actually happening to me as well. 10.5.8 stock rooted. I see that exclamation point next to the wifi signal sometimes and nothing else in the house is having issues.
Okay so this is what you have to do to fix the problem. Click onto your Wi-Fi and let it go into the settings then swipe up on your screen and go into the app info. Clear your cache. Turn your Wi-Fi off and back on and it should work just fine
I have a much better fix. Change your MAC privacy setting to "Use device MAC" and change from default "Use randomized MAC". Wa la I haven't had a drop all day. This has been driving me crazy!
It might actually be a really simple problem with a simple solution, just i need to see a screenshot with the diagnostics, or the troubleshoot from the device why doesn't it want to keep the connection steady. You can actually learn all these things related to the wifi and some little programming things really easily, it is not that tough, trust me. I took the cisco programming course from SPOTOclub.com, during this pandemic, and in one month i was already an expert in the wireless connection and the LAN and so on and so forth.
If you're having Wi-Fi connection problems or see an Wi-Fi icon with an exclamation point Wi-Fi problem, try the solutions below:
Make sure Wi-Fi is on. Then turn it off and on again to reconnect.
Make sure Airplane mode is off. Then turn it on and off again to reconnect.
Press your phone's power button for a few seconds. Then, on your screen, tap Restart Restart.If you don't see "Restart," press and hold the power button for about 30 seconds, until your phone restarts.

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