Essential Phone lock-out after factory reset - Essential Phone Questions & Answers

Hello,
For context: My friend bought an essential phone a while back that her and her sister used for a while until supposedly an update released requiring them to sign into their google account. None of their credentials seemed to work and so they gave up on the phone all together and got new devices. My ancient LG G4 needs to be replaced and she offered me the phone if I could figure out how to get around the lock-out. At first I thought it'd be as simple as performing a factory reset or rooting the phone, etc.
Well, it turns out that they had already tried that. The lock-out persists even after a full factory reset was performed. I double-checked all of their credentials with them to make sure none of them worked. Nothing. Since I am locked out and the phone has been reset, installing rooting programs is much more difficult and I really don't know what options I have left. My only hunch at the moment is that there might be some way to use the shell on the fast loader to interface with the phone, but I doubt I'd have many permissions. I've scoured lots of forums and videos looking for new approaches, but many of them assume I have access to the phone and can install apps, etc. Does anyone have advice? Let me know if you need more info. Thank you!

Are you getting a message like "This Device was reset. To continue, sign in with a Google Account that was previously synced on this device"
If so, that is Factory Reset Protection (FRP). If the password on the Google account used on that phone was changed, it makes it even harder to solve.
I don't know if FRP can be bypassed on a PH-1. You could try searching for it.

ktmom said:
Are you getting a message like "This Device was reset. To continue, sign in with a Google Account that was previously synced on this device"
If so, that is Factory Lockout Protection (FRP). If the password on the Google account used on that phone was changed, it makes it even harder to solve.
I don't know if FRP can be bypassed on a PH-1. You could try searching for it.
Click to expand...
Click to collapse
Yes, that is exactly the message I received. At least now I know what that security measure is called. That might help me on my search. Thanks!

Nekomancer.exe said:
Yes, that is exactly the message I received. At least now I know what that security measure is called. That might help me on my search. Thanks!
Click to expand...
Click to collapse
I was able to bypass FRP on a used Essential Phone I got from eBay, which was running PPR1.180610.091 (August 2018 Pie release, the first one ever). Most instructions seem to involve using TalkBack or GBoard input settings to navigate to the online Help & Support activity, then searching for a help page that has a YouTube video to launch Chrome from there and download a replacement Google Account Manager and another app to force browser sign-in for Google accounts.
Hopefully, those hints will be enough to help figure out which instructions you find online are legitimate.

jabashque said:
I was able to bypass FRP on a used Essential Phone I got from eBay, which was running PPR1.180610.091 (August 2018 Pie release, the first one ever). Most instructions seem to involve using TalkBack or GBoard input settings to navigate to the online Help & Support activity, then searching for a help page that has a YouTube video to launch Chrome from there and download a replacement Google Account Manager and another app to force browser sign-in for Google accounts.
Hopefully, those hints will be enough to help figure out which instructions you find online are legitimate.
Click to expand...
Click to collapse
Good to know that can work on Essential Pie, I thought it was a fake video the 1St time I saw someone doing that on some other phone!

jabashque said:
I was able to bypass FRP on a used Essential Phone I got from eBay, which was running PPR1.180610.091 (August 2018 Pie release, the first one ever). Most instructions seem to involve using TalkBack or GBoard input settings to navigate to the online Help & Support activity, then searching for a help page that has a YouTube video to launch Chrome from there and download a replacement Google Account Manager and another app to force browser sign-in for Google accounts.
Hopefully, those hints will be enough to help figure out which instructions you find online are legitimate.
Click to expand...
Click to collapse
I appreciate your advice, but I've seen that one before and it no longer works with my release. The video never loads in, can't actually be clicked on to open. I'd need a more modern approach unfortunately.

Related

[Q] Android Device Manager

I left my Nexus 7 in the airport. Once I discovered I left it I changed my Google password.
I have been checking the Android Device Manager daily to see if it registers on the service. It has not. Today when I checked ADM it is not listed as an option to search for anymore.
I went to Google Play and it is still listed there as one of my devices.
Does this mean that someone has logged on to a different google account with it. Is there someway I can still track it?
Thanks for any info.
Jason
More info from Google on ADM. Once someone logs out of a Google account on your device it is not able to be found again within Google's systems. This is complete BS but it's their position.
"Thank you for contacting Google Play Support.
Unfortunately the only way to see the device ID is to look in our systems by using a Google account. If we do not have the Google account unfortunately we cannot see that the device has been used or who has it. I do apologize for any inconvenience this may cause.
If there is any further questions or issues that I can help with feel free to respond to this e-mail or contacting us at support.google.com"
Capt-Capsaicin said:
I left my Nexus 7 in the airport. Once I discovered I left it I changed my Google password.
I have been checking the Android Device Manager daily to see if it registers on the service. It has not. Today when I checked ADM it is not listed as an option to search for anymore.
I went to Google Play and it is still listed there as one of my devices.
Does this mean that someone has logged on to a different google account with it. Is there someway I can still track it?
Thanks for any info.
Jason
Click to expand...
Click to collapse
I think so.... You can manage your accounts in the Settings... Think that someone has turned off WiFi or (if you have) 3G and then deleted your account and registered with his or completely wiped your N7. Tracking could be difficult if no software is installed like AVG Anit Virus that had a tracking option. But if he has wiped your N7 to factory reset I don't see a chance to get it back....

Google verification required after factory reset

Hi there everyone
I was recently advised to perform a factory reset on a Samsung Galaxy A3 as the previous owner (a work colleague) had added a PIN to the phone that we couldn't get past. He has now left the company (denying all knowledge of adding a PIN code of course!) and I'm trying to pass the device over to a new colleague.
I performed the factory reset and have now come up against the Google verification where I'm asked to input the details of a Google account that was previously synced on the device. We never did sync a Google Account to the device so I'm unable to get past this step.
I've seen the various Youtube videos that talk about using Sidesync, but my experience doesn't mirror what the videos say. I'm using Sidesync v4.7 and I simply don't get the Google Chrome browser popping up on the phone.
I was wondering if anyone can help me with either getting Sidesync to work, or tell me another way to bypass the Google verification>
Many thanks for your help.
Jon
fuzzyjonclay said:
Hi there everyone
I was recently advised to perform a factory reset on a Samsung Galaxy A3 as the previous owner (a work colleague) had added a PIN to the phone that we couldn't get past. He has now left the company (denying all knowledge of adding a PIN code of course!) and I'm trying to pass the device over to a new colleague.
I performed the factory reset and have now come up against the Google verification where I'm asked to input the details of a Google account that was previously synced on the device. We never did sync a Google Account to the device so I'm unable to get past this step.
I've seen the various Youtube videos that talk about using Sidesync, but my experience doesn't mirror what the videos say. I'm using Sidesync v4.7 and I simply don't get the Google Chrome browser popping up on the phone.
I was wondering if anyone can help me with either getting Sidesync to work, or tell me another way to bypass the Google verification>
Many thanks for your help.
Jon
Click to expand...
Click to collapse
hi, goto recovery mod and and wipe all partition , reboot and wait good luck

FRP Lock-out & potential bypass options

Hey all. I recently got a PH1 from my friend who wasn't using it anymore because, for one reason or another, she got locked out of her google account and can't use the thing anymore. Said I could have it if I ever managed to get around the FRP (factory reset protection) on the device. I've tried a lot of methods I've seen online but they don't seem to work. The youtube video on the "activate switch" help page and signing into my own google account on their help page don't seem to work because javascript isn't enabled, and I really don't know what desktop-based frp bypass softwares are actually trustworthy AND compatible, so I am at a bit of a loss. Any suggestions? I'd greatly appreciate them...

Fire HD 10 [7th Gen] 5.3.7.0 GPlay inst. | Google Login Problems

Yesterday i noticed that for some reason my Google account got unlinked from my Google Play Apps, so i couldn't use any of the Google related stuff. When i tried to re-link/login i got the message "There was a Problem communicating with the Google Servers - Try again later"
So i started scouring the Internet for fixes, of which there are a few but rarely are they applicable to FireOS and they basicly all boil down to "reboot, wipe cache, delete data, reinstall" and so on. Evantually i ended up doing a Factory reset but that made it only worse since now all my Apps are gone except for the ones from the Amazon Store which got saved in the recovery. I reinstalled the Google Play APKs and got again that same error message so i tried creating a new account which went kinda okay until it came to the final login, again that error, however once i closed the Google settings a pop-up offered me to login via Browser and that worked for whatever reason, so at least i got access to the Google Play Store again, but with no access to my App Library. Even more curious, occasionally Google picks up on my Login attempts and i get e-mails with "security warnings" about a new device. Using other devices i can login to Google just fine btw.
Currently i have 3 Theories as to what happened:
1. It just happened randomly, as it appearantly sometimes happens with Android if the Internet is to be believed.
2. A sneaky Update changed something and now the Google Login Auth on my Fire clashes with whatever updated, i assume that based on what is currently happening with the Amazon Netflix App and Google Play.
3. A few days ago i installed WhatsApp (sadly a necessity since it stopped supporting Windows Phone and there are People i need to communicate with via WA) and since Google Play stopped working "shortly" after i'm inclined to assume a correlation. Ironically WhatsApp doesn't work anymore after the reset, it now got connection problems too.
At this point i've pretty much tried all fixes, applicable to FireOS, i could find short of rooting the Fire and modifying the "hosts" file, though i looked at the File, using a root explorer, and it already contains what the Fix said it should contain, so i'm not sure if that would actually help.
I hope someone here has some more ideas on what i could try to get it working again, though i'm already getting used to the idea of having to Flash it in order to get Google Play working again. (kinda a feeling of excited dread and second-guessing the idea, so i'd prefer methods that aren't quite as invasive right now.)
Darius Sanguna said:
Yesterday i noticed that for some reason my Google account got unlinked from my Google Play Apps, so i couldn't use any of the Google related stuff. When i tried to re-link/login i got the message "There was a Problem communicating with the Google Servers - Try again later"
So i started scouring the Internet for fixes, of which there are a few but rarely are they applicable to FireOS and they basicly all boil down to "reboot, wipe cache, delete data, reinstall" and so on. Evantually i ended up doing a Factory reset but that made it only worse since now all my Apps are gone except for the ones from the Amazon Store which got saved in the recovery. I reinstalled the Google Play APKs and got again that same error message so i tried creating a new account which went kinda okay until it came to the final login, again that error, however once i closed the Google settings a pop-up offered me to login via Browser and that worked for whatever reason, so at least i got access to the Google Play Store again, but with no access to my App Library. Even more curious, occasionally Google picks up on my Login attempts and i get e-mails with "security warnings" about a new device. Using other devices i can login to Google just fine btw.
Currently i have 3 Theories as to what happened:
1. It just happened randomly, as it appearantly sometimes happens with Android if the Internet is to be believed.
2. A sneaky Update changed something and now the Google Login Auth on my Fire clashes with whatever updated, i assume that based on what is currently happening with the Amazon Netflix App and Google Play.
3. A few days ago i installed WhatsApp (sadly a necessity since it stopped supporting Windows Phone and there are People i need to communicate with via WA) and since Google Play stopped working "shortly" after i'm inclined to assume a correlation. Ironically WhatsApp doesn't work anymore after the reset, it now got connection problems too.
At this point i've pretty much tried all fixes, applicable to FireOS, i could find short of rooting the Fire and modifying the "hosts" file, though i looked at the File, using a root explorer, and it already contains what the Fix said it should contain, so i'm not sure if that would actually help.
I hope someone here has some more ideas on what i could try to get it working again, though i'm already getting used to the idea of having to Flash it in order to get Google Play working again. (kinda a feeling of excited dread and second-guessing the idea, so i'd prefer methods that aren't quite as invasive right now.)
Click to expand...
Click to collapse
Your Fire tablet have registered with Amazon account that causing all Google services. Try to deregister it and reset to .
Useful methods to install Google apps using Fire toolbox:
https://forum.xda-developers.com/hd8-hd10/development/official-amazon-fire-toolbox-v1-0-t3889604
Can you protect your Google account by adding phone number in Google account settings.
So i did another Factory Reset, i couldn't get around not login into my Amazon account but this time i skipped restoring the Back-up and it worked, I was able to login into my google account, though that might be because i did it via the GPlay Store which kinda looked like a Browser login, rather than via GPlay Services but it is solved regardless, at least for now. I'm going to keep an eye on it for a few days, but i hope the Problem is solved for good.

Problem with google account

Hi guys, so I wanted to sell this tablet and I thought it would be easier to just Hard Reset it and then go by the usual initial configuration. The thing is, my account it's not working.
The tablet has my little girl's account and it was family linked to mine, but none of the two accounts does it.
I've tried some tutorials to bypass this but they just doesn't work, *#0#* doesn't show anything, I can't install APK's even with SmartSwitch, Configurations just random says "Stopped Working" and so on.
Did someone ever encounter something like this? I done the FRP thing once when my mom forgot her account password but it was pretty easy.
Cheers!
BrandonAKG said:
Hi guys, so I wanted to sell this tablet and I thought it would be easier to just Hard Reset it and then go by the usual initial configuration. The thing is, my account it's not working.
The tablet has my little girl's account and it was family linked to mine, but none of the two accounts does it.
I've tried some tutorials to bypass this but they just doesn't work, *#0#* doesn't show anything, I can't install APK's even with SmartSwitch, Configurations just random says "Stopped Working" and so on.
Did someone ever encounter something like this? I done the FRP thing once when my mom forgot her account password but it was pretty easy.
Cheers!
Click to expand...
Click to collapse
Sorry, but FRP is no longer "easy to bypass". If the google account is one of a family account, you might be able to use the password manager in Chrome to find the account login and password.
Yeah, I tried with both of the accounts but none works pretty weird situation

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