Essential soft brick, any way to unlock flash from fastboot to sideload OTA? - Essential Phone Questions & Answers

Hello I am posting in Q&A because I'm a new XDA user, I was not allowed to post in the dev channel.
I have an Essential phone that has been working great for the past few years, no issues, and it was running standard build receiving OTA updates, until the very last update, which soft bricked the phone.
The phone was never enabled in developer mode while in Android, and now, I can't boot the phone into android at all. The only thing I can do is get into fastboot.
Fastboot state shows DEVICE STATE - locked
Any commands I try to unlock flashing, or change slots, anything at all, I get the error that the device is locked so all commands to unlock fail.
Is there any way to unlock device state from fastboot? I saw a youtube video showing a way to use a chopped USB cable to enter emergency / EDL mode for Qualcomm-based Android devices, but have not seen anyone post that this was successful with the Essential
Does anyone know of any method to be able to unlock flashing from fastboot? Or any other method to un-brick an essential? I've attempted everything, on both Mac and PC, nothing works.
On mac or PC, I can query the device in fastboot and get a response, I just can't do anything to unlock anything!!
Many thanks in advance for any suggestions!

Same problem
Same thing happened to me. Same day as you. I can get fastboot but not adb but since the device is locked I can't flash. I've only had the phone about 6 months so I contacted customer support and they offered to replace the phone.
It might be a known issue because they didn't even try to address the fact that I could get fastboot connected but not adb. They just offered to replace.

Thanks for the info! I am -at least in this case- unfortunately an early adopter. I bought two essentials at the beginning of the pre-release.
Essential support checked my serial number and said the phone was out of warranty.
Has anyone been able to force the Essential into EDL mode to recover that way? It looks like you have to latch one of the USB pins to ground, or 5V, but I haven't found any detailed instructions on how to make this work on the essential...
Thanks again
Justin

I'm sure things have changed and I'm wrong, but if you can get into the fastboot menu can't you just cycle through the options until you get to recovery and then flash an official release from Essential?
I may be thinking of LG or something but this should be possible as long as it's newer than the current software installed because it will see it as an official update and allow the flash.

Thanks but unfortunately, when I try and do that, the phone just does the same thing, it hangs forever on the initial boot screen white Android text with the circle/square logo...
That's why I've been looking into the more direct hardware version of forcing the phone into EDL mode, which is supposed to be possible with all Qualcomm based phones.
I've just not found the time yet to find a USB-C cable I'd be happy to cut in half and short the pins on! Which is why I was hoping someone might have tried this with an essential before to know if it was successful before I start trashing good cables
Thanks again for your reply!
JB

justinbaird said:
Hello I am posting in Q&A because I'm a new XDA user, I was not allowed to post in the dev channel.
I have an Essential phone that has been working great for the past few years, no issues, and it was running standard build receiving OTA updates, until the very last update, which soft bricked the phone.
The phone was never enabled in developer mode while in Android, and now, I can't boot the phone into android at all. The only thing I can do is get into fastboot.
Fastboot state shows DEVICE STATE - locked
Any commands I try to unlock flashing, or change slots, anything at all, I get the error that the device is locked so all commands to unlock fail.
Is there any way to unlock device state from fastboot? I saw a youtube video showing a way to use a chopped USB cable to enter emergency / EDL mode for Qualcomm-based Android devices, but have not seen anyone post that this was successful with the Essential
Does anyone know of any method to be able to unlock flashing from fastboot? Or any other method to un-brick an essential? I've attempted everything, on both Mac and PC, nothing works.
On mac or PC, I can query the device in fastboot and get a response, I just can't do anything to unlock anything!!
Many thanks in advance for any suggestions!
Click to expand...
Click to collapse
I have the exact same problem,
My phone is stuck on Essential log when I turned it on,
I can access Bootloader normally but the device is locked so I cannot flash it,
Recovery is corrupted, when I try to star it, it shows only the the Essential log and freeze so I can not format or wipe or sideload.
OEM Locked and unchecked
USB Debugging is unchecked
and I can't flash anything,
Did you managed to unlock it through Fastboot command or any other way ?
I wish I can just login to the recovery or unlock it so I can flash it clean,
Kindly help me if you found a way out
Thank you

Related

Bootloop on a locked Z1

Hello,
I am writing this thread for a friend of mine. He owns a Z1 - stock ROM, locked bootloader.
Today it started looping and I tried to fix it (telling him over a chat what to do). It goes through the bootanimation and then dies or while optimizing apps, or while starting them.
What we tried:
1) Wipe cache
2) Factory reset
3) adb sideload the current official CM onto it
Nothing helped, the error stays the same. We also tried this http://forum.xda-developers.com/showpost.php?p=64458076&postcount=4 but it never really recognised the phone (despite using the correct drivers and following the procedure) - it did not appear under ports (Windows 10?).
Is there any other way to unlock this goddamn phone? My Androids so far had an easily unlockable bootloader via fastboot. This would have, too, but in order to unlock the bootloader via fastboot you first have to allow this in the developer settings - which we can not reach due to the loop.
If you know some way to get a working ROM onto it, we would be very happy. In the end we will end up unlocking the bootloader and flashing another Recovery and ROM anyway. We only need some way to achieve this. I expect the way to do this will be the QPST thingy. Any ideas why it did not recognise the phone? He does not own a PC with another OS than Win10...
Thanks in advance for your help,
Moritz
EDIT: Looks like the sideload did work - after tens of reboots it finally succeeded and bootet straight into the ROM.
Took a lot of attempts, strangely.
Proceeding to unlock it
Mine does the same boot loop on CM13. After tons of different tries to fix it, i think it could have something to do with my fingerprint sensor which is not working anymore.
Maybe there is some kind of hardware malfunction and android crashes while initializing that piece of hardware.

unable to unlock bootloader+wifi problem

Hey guys, I need your help. I'm unable to unlock bootloader. I downloaded everything I need, I got my unlock number from huawei site etc. When I run adb it detects my phone, I write down adb reboot bootloader, it switches my phone into that white screen where it says LOCKED. Then I run this command - fastboot oem unlock (my unlock number from huawei site) and it replies with- Waiting for any device and nothing happens. Phone is still locked, I cannot write more commands and even if I wait for some period of time, nothing changes and I am forced to reboot without unlocking
Do you guys have any suggestions?
PS: another problem...probably week and half ago my wifi stopped working..it detects different wifi routers, but I am unable to connect and if I connect, the internet is not working. I've read on other forums it could be hw issue. I've also tried every possible step to solve this problem but flashing new ROM, since I haven't been succesful with unlocking bootloader.
Thanks.
sainG said:
Hey guys, I need your help. I'm unable to unlock bootloader. I downloaded everything I need, I got my unlock number from huawei site etc. When I run adb it detects my phone, I write down adb reboot bootloader, it switches my phone into that white screen where it says LOCKED. Then I run this command - fastboot oem unlock (my unlock number from huawei site) and it replies with- Waiting for any device and nothing happens. Phone is still locked, I cannot write more commands and even if I wait for some period of time, nothing changes and I am forced to reboot without unlocking
Do you guys have any suggestions?
PS: another problem...probably week and half ago my wifi stopped working..it detects different wifi routers, but I am unable to connect and if I connect, the internet is not working. I've read on other forums it could be hw issue. I've also tried every possible step to solve this problem but flashing new ROM, since I haven't been succesful with unlocking bootloader.
Thanks.
Click to expand...
Click to collapse
In fastboot(white screen with Android logo saying locked) type fastboot devices.
If it displays YOUR phone serial no of your phone then everything is fine. If no serial number appears then your phone isn't connected to minimal adb. Also it can be a driver/cable issue.

Phone is in bootloop, no access to recovery, locked bootloader

Hey guys,
So the USB cable I was using to flash my fiance's ph-1 to an Oreo beta came unplugged halfway through the flash.
The phone is now in a bootloop. I can't get to recovery mode via VU+pwr or through the fastboot menu. I can use fastboot and my PC recognizes the phone. However, I forgot to tick allow bootloader unlock in Dev setting so I am unable to flash anything to the phone.
Edit: Wondering if there is still a way to get the phone recognized in QFIL with HS-USB mode... I have tried every button combination I can think of with no luck :/
Am I screwed?
Any help is greatly appreciated..
Cj250mills
cj250mills said:
Hey guys,
So the USB cable I was using to flash my fiance's ph-1 to an Oreo beta came unplugged halfway through the flash.
The phone is now in a bootloop. I can't get to recovery mode via VU+pwr or through the fastboot menu. I can use fastboot and my PC recognizes the phone. However, I forgot to tick allow bootloader unlock in Dev setting so I am unable to flash anything to the phone.
Am I screwed?
Any help is greatly appreciated..
Cj250mills
Click to expand...
Click to collapse
Ask essential for help, they should be able to sort this out. I think you'll have to send it back to them. In any case, please let us know how you manage to solve it.
Good luck
Sent from my PH-1 using Tapatalk
No luck from essential, they told me all they can do is offer an out of warranty replacement for 200 bucks. I really expected better from a company that actively promotes participating in their beta's so frequently online. :/
Doesn't make sense you must be leaving something out??
You couldn't have been flashing OB with a locked bootloader it would have just failed.
use fastboot getvar to check your bootloader status. if it is unlocked then unlock critical and flash the back to stock zip on this thread.
That will correct your issue they even have the OB3 out https://forum.xda-developers.com/essential-phone/development/stock-7-1-1-nmj20d-t3701681
You could even flash it through TWRP recovery as long as you bootloader is unlocked.

Nexus 7 stuck in APX mode, Won´t turn ON, No Backlight.

Hello Guys, beforehand, sorry for bad formatting and some english mistakes.
Let me explain what happened.
I was trying to unlock my Nexus 7 bootloader, but I couldn´t get to the Fastboot mode via adb, so I decided to enter fastboot mode by pressing Power + Volume Down button, but I did this while my tablet was connected to the PC, and after that, it shut down and just don´t turned on anymore. (Never got to fastboot mode)
Now when I connect to windows it only show as an AXP Device and it disconnects and connects when i hold Power button, but never starts.
Also I want to note that.
I didn´t manage to get into fastboot mode.
I didn´t manage to unlock the bootloader.
Didn´t install any Custom Rom.
The device is technically 100% stock, so I don´t expect it to be a Hard Brick, but at the same time, I tried all the button combinations and it still wont turn on.
This happened to anyone? Do you guys have any idea what it could be? Any Sollutions for this?
Thank you.
(Edit: I don´t have the Blobs.bin file in case i need to use the Nvflash.)
Gabu1405 said:
Hello Guys, beforehand, sorry for bad formatting and some english mistakes.
Let me explain what happened.
I was trying to unlock my Nexus 7 bootloader, but I couldn´t get to the Fastboot mode via adb, so I decided to enter fastboot mode by pressing Power + Volume Down button, but I did this while my tablet was connected to the PC, and after that, it shut down and just don´t turned on anymore. (Never got to fastboot mode)
Now when I connect to windows it only show as an AXP Device and it disconnects and connects when i hold Power button, but never starts.
Also I want to note that.
I didn´t manage to get into fastboot mode.
I didn´t manage to unlock the bootloader.
Didn´t install any Custom Rom.
The device is technically 100% stock, so I don´t expect it to be a Hard Brick, but at the same time, I tried all the button combinations and it still wont turn on.
This happened to anyone? Do you guys have any idea what it could be? Any Sollutions for this?
Thank you.
(Edit: I don´t have the Blobs.bin file in case i need to use the Nvflash.)
Click to expand...
Click to collapse
Take a look at this comprehensive listing of Nexus 7 button presses/interrupts. They may be of some use...
https://forum.xda-developers.com/showthread.php?p=37606945#post37606945
Hi, Gabu1405...
APX mode is never a good sign with the Nexus 7. It usually indicates that the bootloader has become corrupted, erased or overwritten (by something that is not a valid bootloader). When this occurs, the device is hardbricked and usually requires a motherboard replacement to resurrect the device, although there is a procedure called 'flatline', but this requires previously generated device unique 'blob' files, which you mention in your post.
Having said all of that though, nothing in your description should have caused the bootloader to have become 'damaged'. In order to erase, corrupt or overwrite the bootloader, your device would need to be bootloader unlocked in the first place, because a locked bootloader prohibits any unauthorised write access - bootloader locked devices can only be system 'modified' by official digitally signed updates from Google, which are flashed via the stock recovery.
Are you certain the Nexus 7 is showing as an APX device in Windows device manager?
What was the battery status/percentage when you attempted to unlock the bootloader? Maybe the tablet just needs a good charge, maybe for several hours!
You don't unlock the bootloader with ADB. Android Debug Bridge only works in fully booted Android and with the stock factory recovery. You need to use fastboot to unlock the bootloader, the command being fastboot oem unlock, whilst the device is in fastboot mode, which you boot into via the Volume Down+Power Button key press combo, as you mention in your post.
How it (may have) got into APX mode is certainly strange, because as I've said, this isn't something that normally happens spontaneously - when it happens, it's often due to people mistakenly flashing an incorrect .IMG file to the bootloader partition, causing the bootloader to be overwritten. A possible explanation is hardware failure, and that the emmc/NAND chip storage has developed a fault, and caused the bootloader to become corrupted. It's worth bearing in mind that the Nexus 7 is now seven years old, and with the best will in the world, these things don't last forever, unfortunately. Components fail and data corruptions occur.
If your Nexus 7 is truly in APX mode, for whatever reason, then I'm afraid it's likely hardbricked, and a motherboard replacement is the only realistic way of resurrecting it.
I can only suggest you try charging your Nexus 7, maybe overnight, or for several hours at least, and maybe try the button presses referenced via the link at the top of this post, and see if you can coax life back into your Nexus 7. It does happen sometimes; a seemingly dead device will suddenly spring back to life, through a combination of serendipity and hitting on doing the right things, in the right order, and at the right time
Good luck, Gabu1405...
Rgrds,
Ged.
GedBlake said:
Take a look at this comprehensive listing of Nexus 7 button presses/interrupts. They may be of some use...
https://forum.xda-developers.com/showthread.php?p=37606945#post37606945
Hi, Gabu1405...
APX mode is never a good sign with the Nexus 7. It usually indicates that the bootloader has become corrupted, erased or overwritten (by something that is not a valid bootloader). When this occurs, the device is hardbricked and usually requires a motherboard replacement to resurrect the device, although there is a procedure called 'flatline', but this requires previously generated device unique 'blob' files, which you mention in your post.
Having said all of that though, nothing in your description should have caused the bootloader to have become 'damaged'. In order to erase, corrupt or overwrite the bootloader, your device would need to be bootloader unlocked in the first place, because a locked bootloader prohibits any unauthorised write access - bootloader locked devices can only be system 'modified' by official digitally signed updates from Google, which are flashed via the stock recovery.
Are you certain the Nexus 7 is showing as an APX device in Windows device manager?
What was the battery status/percentage when you attempted to unlock the bootloader? Maybe the tablet just needs a good charge, maybe for several hours!
You don't unlock the bootloader with ADB. Android Debug Bridge only works in fully booted Android and with the stock factory recovery. You need to use fastboot to unlock the bootloader, the command being fastboot oem unlock, whilst the device is in fastboot mode, which you boot into via the Volume Down+Power Button key press combo, as you mention in your post.
How it (may have) got into APX mode is certainly strange, because as I've said, this isn't something that normally happens spontaneously - when it happens, it's often due to people mistakenly flashing an incorrect .IMG file to the bootloader partition, causing the bootloader to be overwritten. A possible explanation is hardware failure, and that the emmc/NAND chip storage has developed a fault, and caused the bootloader to become corrupted. It's worth bearing in mind that the Nexus 7 is now seven years old, and with the best will in the world, these things don't last forever, unfortunately. Components fail and data corruptions occur.
If your Nexus 7 is truly in APX mode, for whatever reason, then I'm afraid it's likely hardbricked, and a motherboard replacement is the only realistic way of resurrecting it.
I can only suggest you try charging your Nexus 7, maybe overnight, or for several hours at least, and maybe try the button presses referenced via the link at the top of this post, and see if you can coax life back into your Nexus 7. It does happen sometimes; a seemingly dead device will suddenly spring back to life, through a combination of serendipity and hitting on doing the right things, in the right order, and at the right time
Good luck, Gabu1405...
Rgrds,
Ged.
Click to expand...
Click to collapse
Sorry, I expressed myself wrongly, I ran the same command as you said, it was fastboot oem unlock and it just said, "waiting for device..." then I tried fastboot oem unlock-go, also the same thing "waiting for device" so I just disconnected the tablet and restarted it and it was working pretty fine, then I connected to the PC and tried to enter fastboot mode manually, and this is when it shut down and never turned back on.
Also, my battery was at 70% at that time and yes, It's clearly on APX mode.
Well, thank you for your reply, now the only thing I got to do is recharge it and hope for the best.
Regards.
Gabu1405 said:
Sorry, I expressed myself wrongly, I ran the same command as you said, it was fastboot oem unlock and it just said, "waiting for device..." then I tried fastboot oem unlock-go, also the same thing "waiting for device" so I just disconnected the tablet and restarted it and it was working pretty fine, then I connected to the PC and tried to enter fastboot mode manually, and this is when it shut down and never turned back on.
Also, my battery was at 70% at that time and yes, It's clearly on APX mode.
Well, thank you for your reply, now the only thing I got to do is recharge it and hope for the best.
Regards.
Click to expand...
Click to collapse
Probably not much use until, or indeed if, you can get out of APX Mode... But the 'waiting for device' message is usually an indicator of a Windows driver problem - Windows is not able to communicate with the Nexus 7.
The way you'd normally do things is by first running the command fastboot devices
This command does nothing, except to confirm you have a viable fastboot connection, by displaying your Nexus 7's unique serial number in your Windows Command/DOS box. If this serial number fails to appear, you have a driver/connectivity problem and proceeding on to fastboot oem unlock would be pointless until the driver/connectivity problem is resolved.
Anyway, I hope charging the device helps. I'm still inclined to think that your device is recoverable - it would certainly be very unusual for the bootloader to be borked when it hasn't even been unlocked yet. In the seven years I've been a Nexus 7 owner, and being active on these forums for many of those years, I haven't encountered any reports by other XDA members where a locked bootloader has simply quit working... As I say, it'd be very unusual, but I suppose not wholly impossible.
Rgrds,
GB.
GedBlake said:
Probably not much use until, or indeed if, you can get out of APX Mode... But the 'waiting for device' message is usually an indicator of a Windows driver problem - Windows is not able to communicate with the Nexus 7.
The way you'd normally do things is by first running the command fastboot devices
This command does nothing, except to confirm you have a viable fastboot connection, by displaying your Nexus 7's unique serial number in your Windows Command/DOS box. If this serial number fails to appear, you have a driver/connectivity problem and proceeding on to fastboot oem unlock would be pointless until the driver/connectivity problem is resolved.
Anyway, I hope charging the device helps. I'm still inclined to think that your device is recoverable - it would certainly be very unusual for the bootloader to be borked when it hasn't even been unlocked yet. In the seven years I've been a Nexus 7 owner, and being active on these forums for many of those years, I haven't encountered any reports by other XDA members where a locked bootloader has simply quit working... As I say, it'd be very unusual, but I suppose not wholly impossible.
Rgrds,
GB.
Click to expand...
Click to collapse
Well, charged my device for a whole day, and now I tried to do the button combinations which you sent the link, nothing happened.
I thought that my battery could be unplugged or the cable was loose or something, so I opened the tablet and it was fine.
So, I just decided to do the button combinations while plugged into my PC, and I noticed that doesn´t matter which combination I try, the tablet disconnects from the PC and instantly reconnects, but still in APX mode.
I guess it is Game Over for me, gonna recharge it again, and try again tomorrow.
Thanks again.
Gabu1405 said:
Hello Guys, beforehand, sorry for bad formatting and some english mistakes.
Let me explain what happened.
I was trying to unlock my Nexus 7 bootloader, but I couldn´t get to the Fastboot mode via adb, so I decided to enter fastboot mode by pressing Power + Volume Down button, but I did this while my tablet was connected to the PC, and after that, it shut down and just don´t turned on anymore. (Never got to fastboot mode)
Now when I connect to windows it only show as an AXP Device and it disconnects and connects when i hold Power button, but never starts.
Also I want to note that.
I didn´t manage to get into fastboot mode.
I didn´t manage to unlock the bootloader.
Didn´t install any Custom Rom.
The device is technically 100% stock, so I don´t expect it to be a Hard Brick, but at the same time, I tried all the button combinations and it still wont turn on.
This happened to anyone? Do you guys have any idea what it could be? Any Sollutions for this?
Thank you.
(Edit: I don´t have the Blobs.bin file in case i need to use the Nvflash.)
Click to expand...
Click to collapse
Hi!
I had a Nexus 7 stuck in APX mode as well. Without the blobs saved you can't do anything. I tried a lot of thigs but nothing really helped. I ended up searching for an another N7 with a broken screen but with a working motherboard online. I was lucky and find one around $15. I swapped the boards and it was good to go.
Zsolti
Gabu1405 said:
Hello Guys, beforehand, sorry for bad formatting and some english mistakes.
Let me explain what happened.
I was trying to unlock my Nexus 7 bootloader, but I couldn´t get to the Fastboot mode via adb, so I decided to enter fastboot mode by pressing Power + Volume Down button, but I did this while my tablet was connected to the PC, and after that, it shut down and just don´t turned on anymore. (Never got to fastboot mode)
Now when I connect to windows it only show as an AXP Device and it disconnects and connects when i hold Power button, but never starts.
Also I want to note that.
I didn´t manage to get into fastboot mode.
I didn´t manage to unlock the bootloader.
Didn´t install any Custom Rom.
The device is technically 100% stock, so I don´t expect it to be a Hard Brick, but at the same time, I tried all the button combinations and it still wont turn on.
This happened to anyone? Do you guys have any idea what it could be? Any Sollutions for this?
Thank you.
(Edit: I don´t have the Blobs.bin file in case i need to use the Nvflash.)
Click to expand...
Click to collapse
Check out my guide.

(Help) EDL Test Points needed or a solution on G6+

So, basically I will make this short as possible
Due to some problems I had to sell my G6 Plus (Brazilian -8 model) but it was on a custom rom, and did the most dumb thing that I could do: Reflashing pure stock and locking it, I've used the LMSA tool then relocked in Fastboot, the thing is some files were corrupt and when locked, it doesn't boot up anymore, as i still had hope for it, I tried to LSMA again, but it doesnt recognize anymore, as the lock flag is now "Flashing_Locked", flashing manually via Fastboot gives a error related to the lock flag (also LSMA resets the device, so using my unlock key asks to enable OEM Unlock at settings, a impossible thing when OS is broken) , then searched for some solutions, first it was booting a Boot.img file from the last stock, which was the flashed one, it bootloops, then tried something on the recovery that works, but is the stock one and pretty limited, so the logical thing to do is flashing a OTA file, but only works for old versions that requires one version before the target one, so its a no go. The last thing i tried to do is booting TWRP, but it gets stuck on a red warning that indicates that system is corrupt. Then the last hope was EDL Mode, and thats the point where i want to go, i've bought a EDL Cable that's basically a green and black wire thing used on most Qualcomm based Redmi/Xiaomi devices, but it automatically boots to fastboot, so I need help to get EDL Test Points for this device, im with access to the board, i just need the right Pads to short-circuit it and blankflash it, so i can finally get it to work like normal again.
Schematics (for people who understands): https://androidfilehost.com/?fid=4349826312261726244
Any help is important, I'm sorry for some typos, english isnt my main language considering i didnt use translate
and please don't come with instructions like "have you tried LSMA?, try booting up the device and select oem unlock" because its clear that it doesnt work.

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