Bricked or Dead? Power off while downloading. - Samsung Galaxy S7 Edge Questions and Answers

Hi there. I did a major mistake. A really stupid one that makes me feel like a complete donkey. Here we go:
I thought my phone is dead. It didnt charged anymore after water got inside it. The charging symbol turned on for a second about every 10 seconds for one second. But no progress.
So i just tried to enter odin mode via holding the right keys while my phone was connected to the charging cable.
I entered ODIN mode!!! Because it wasn't able to charge at all before entering ODIN mode, it's battery was of course VERY VERY low, like a half percent maybe.
I was SOOO happy that the screen turned on at all. even if it was odin mode. so it said if i wanna proceed press volume up. i pushed the button. then i recognized the phone is just connected to power. but not to my computer! so i immediately pulled the charging cable out without thinking. i was too happy
I ran over to my laptop to connect the phone to the laptop and enter odin mode again and flash it. But i remembered in that secnond... for that short time that the display was on... it said
---------------------------> "DO NOT TURN OFF TARGET!!!".
So now here i am. With an S7 wich is totally black and dead.
Any Ideas? I'm such an idiot... i shouldnt have pressed the volume up key to confirm that i want to flash the software! Cause a Power-charging device can't flash a phone...
should have canceled odin mode, connect it to the computer and flash it. damn!!!
Help please

did you find any solution to that because I think I did all the steps you did

Lol no, even a failed flash in odin shouldn't kill your phone.. unless you disconnect in the middle of odin flashing many many times continously on purpose...
As I understand, you didn't even begin with flashing... just connected to usb cable in download mode right ? And then disconected it ? It shouldn't damage the phone in anyway
Honestly if your phone drops in water, you shouldn't charge it for next 48 hours, let alone flashing.. keep it in an airconditioned room with a dry mode on, or use hair blower on it (not continously at once) in a dry environment once every few hours. If you're so sure your phone got water damage you shouldn't have tried to charge it or flash it and instead have taken it to a repair shop to get it checked since any flashing ain't gonna fix hardware damage due to water.
As I guess, your phone just lost that last bit of juice required to run download mode and now it can't even turn on in download mode as the battery is completely empty..
Also, when battery is completely drained to the point where even download mode cannot start, it is really harmful for the health of the lithium ion batteries to completely drain them to that point. And also shouldn't be charged to 100% either. A good rule is to keep them between 20s to 80s % level.
If your phone is bricked try using wireless charger to charge your battery or try pulling in usb charger while trying to get in download mode/recovery mode- after making sure that there is no water present inside your phone (if it even got inside in first place since s7 series are water resistant to an extent)
Sent from my hero2lte using XDA Labs

shah22 said:
Lol no, even a failed flash in odin shouldn't kill your phone.. unless you disconnect in the middle of odin flashing many many times continously on purpose...
As I understand, you didn't even begin with flashing... just connected to usb cable in download mode right ? And then disconected it ? It shouldn't damage the phone in anyway
Honestly if your phone drops in water, you shouldn't charge it for next 48 hours, let alone flashing.. keep it in an airconditioned room with a dry mode on, or use hair blower on it (not continously at once) in a dry environment once every few hours. If you're so sure your phone got water damage you shouldn't have tried to charge it or flash it and instead have taken it to a repair shop to get it checked since any flashing ain't gonna fix hardware damage due to water.
As I guess, your phone just lost that last bit of juice required to run download mode and now it can't even turn on in download mode as the battery is completely empty..
Also, when battery is completely drained to the point where even download mode cannot start, it is really harmful for the health of the lithium ion batteries to completely drain them to that point. And also shouldn't be charged to 100% either. A good rule is to keep them between 20s to 80s % level.
If your phone is bricked try using wireless charger to charge your battery or try pulling in usb charger while trying to get in download mode/recovery mode- after making sure that there is no water present inside your phone (if it even got inside in first place since s7 series are water resistant to an extent)
Sent from my hero2lte using XDA Labs
Click to expand...
Click to collapse
Ok I tried to charge it (wired and wireless) but no respond as the phone was not even warm "it is an assumption" so should I change the battery at this point or try to make or buy a usb jig?

Omar_Emad said:
Ok I tried to charge it (wired and wireless) but no respond as the phone was not even warm "it is an assumption" so should I change the battery at this point?
Click to expand...
Click to collapse
Can't say as I don't know exactly what caused it in first place, it may be water damage (if it was dropped in water) or a hardware failure which can happen to any device anytime with or without reason. I would advise to get it checked in a good repair shop.
Sent from my Legendary Hero2LTE using Tapatalk

Related

[Q] epic 4g permanently bricked on 2.2???!!!

I had my epic 4g and Odined to Dk28 with gps fix, clockwork, etc.
I played paintball and some of the dust went inside but when i got home i wiped the keyboard and slider. slider seems fine
I had the GPS running for about 2 hours until I got home. There was about 1/3 or 1/2 juice left but then It shut down and restarting, stating it only had no power left.
I took out the battery and it still boot loops (it gets to home screen - loads sd card/usb debugging/wifi and gps are on, but then reboots. im not even able to turn it off.
I tried pressing 1 and power for odin, it worked once or twice, but i wasnt able to flash it and restore it. (Yellow Com) but failed or not work.
after that 1 and power doesnt do anything, and neither does power, vol down, and camera.
please help, as i need to go back to work tomorrow.
thanks in advance.
Boot into Download Mode, flash back to stock (check the Epic Wiki for instructions), start over. Sounds like you've just got a bug somewhere in the whole process. Unless you've deleted, moved or whatever'd something you shouldn't have, you shouldn't be having this issue.
There is a thread for fixing bricked Epics.
If you press pwr, 1+pwr, vol. down+camera+pwr and nothing comes on nor charge light (red) comes on when plug in, then you have a very shiny expensive paper weight.
Sorry bro. I have one sitting on my desk with no insurance (OUCH)...
no light when i plug into usb or charger. cannot get into download mode. Wow i could brick a phone in under 3 weeks of getting it. going to sprint store.
Let us know what they say, Last time i went into the sprint store for an exchange they intentionally split water on the water damage film to try to say I voided my warranty. the reality is that they had already done diagnostics on the phone before they did this little trick so i was able to threaten to call my lawyer and got a replacement. I hate sprint so much....
Ouch, how did you know they already ran a diagnoses on it?
fone magically unbricked itself so i was able to get into download mode an Odin a 2.2 again. but the battery seems iffy...and this is only 3 week using the phone. its at 9% charged but shuts off. need to see if i can fully charge it. but may end up getting new phone at sprint store since its under 30 days and fone still looks new.
Maybe you just got a bad battery
Sent from my ComBadge
Sounds like you need to reset your battery stats.
didnt get new phone yet since phone hasnt bricked itself again yet.
i fully charged it last night and took it off teh charger before i went to sleep. now 10 hours later. its at 66% is that NORMAL?
sprint cust support said i should use default CHARGER to get best charging results. im using a ebay generic CABLE on USB does that matter? do they mean charger or cable or both?
A plain USB cable used to charge on a PC only draws 380mA to charge. A wall charger, like the one included with the phone, will charge at 600mA.
But still, neither should take the 10 hours you are seeing really. Wall charger is usually 3-3.5 hrs and USB charging is somewhere around 5-6.
victric said:
didnt get new phone yet since phone hasnt bricked itself again yet.
i fully charged it last night and took it off teh charger before i went to sleep. now 10 hours later. its at 66% is that NORMAL?
sprint cust support said i should use default CHARGER to get best charging results. im using a ebay generic CABLE on USB does that matter? do they mean charger or cable or both?
Click to expand...
Click to collapse
66% after 10hrs of use seems normal to me.
sry double post. using tether internet...
UH OH!
I was installing from some apks and the phone got into boot loop AGAIN!
I'm thinking about going to sprint and exchanging it. But im afraid of rooting it again...bc i think it might trigger the boot loop again. Any ideas?
re: last post, 66% after 10 hours of idle with screen off (this is "use"?) is normal?
victric said:
UH OH!
I was installing from some apks and the phone got into boot loop AGAIN!
I'm thinking about going to sprint and exchanging it. But im afraid of rooting it again...bc i think it might trigger the boot loop again. Any ideas?
re: last post, 66% after 10 hours of idle with screen off (this is "use"?) is normal?
Click to expand...
Click to collapse
Odin that thing back to 2.1 and exchange it.

HELP Today my phone ran out of batterys

Now when I plug it into the charger, it just goes to the Core Cell splash screen, for like a split second then turns off, then does it repeatedly... I donnu, how to charge my phone, I donnu what to do, please help.
like i ttly hope someone can halp...i donnu wut it iz.
i wuz in yor phonez checking ur batterys, and it looked mkay to meh.
lol.
I don't know WTF is going on here... My phone is like constantly just reloading the same thing, every 4 seconds, it just loads the Splash screen for less than a second, turns off, then does it again, this is while it's plugged into the charger, when it's taken off the charger, nothing happens, I can't ever turn the phone on...
You've obviously got a bad phone.....take it in to your local store T-mobile and have them look at it.
Have you tried plugging your phone into the computer to try syncing/charging it that way, or just into the wall?
I tried the computer, that takes longer to get the splash screen to come up, & there is no T-mobile in Australia, plus I don't have a stock rom, and HSPL.
Try taking your battery out and making sure that none of the pins that make contact with the battery are bent or broken. It is easy to bend the pins and it can prevent charging of the battery.
Another option may be to hold the volume down button during this startup loop and see if you can get into the bootloader. It should charge in the bootloader and it may stop the looping. After charging for a while just restart and all should be well.
I have also had this and other strange things happen when the battery is depleted or very low. I try to not get below 10% anymore just in case.
DECIM8 said:
Try taking your battery out and making sure that none of the pins that make contact with the battery are bent or broken. It is easy to bend the pins and it can prevent charging of the battery.
Another option may be to hold the volume down button during this startup loop and see if you can get into the bootloader. It should charge in the bootloader and it may stop the looping. After charging for a while just restart and all should be well.
I have also had this and other strange things happen when the battery is depleted or very low. I try to not get below 10% anymore just in case.
Click to expand...
Click to collapse
I fixed the issue last night, I chucked my Battery into the Freezer, for like... more than 8 hours, woke up, and plugged my phone back together, and it charged, without booting up and restart
So all good
Obviously, your battery was terrified by what happenned to the chicken and the turkey in your freezer and decided to behave!
I really don't think it's a good idea to put a freezing cold battery into a warm handset.....that's a recipe for condensation and rust and/or water damage.

Tutorial how to recharge phone when battery is drained!

So we all know the major problem with the WP7 roms.
You can not charge your phone when battery is completely drained!
Now here is the solotion. This requires no apps, no mods. Just your own handeling!
So what to do when battery depletes?
1. Plug your phone into a powersuply.
2. Turn on the phone and keep the power button and both volumes buttons pressed. (this is called a hard reset.)
How to hard reset HD2, view the first 17 seconds. Ignore the VolUp!.
3. You will receive an message saying:
''This operation will delete all your personal data, and reset all settings to manufacturer defailt. Press VolUp to restore manufacture default, or press other keys to cancel.''
Click to expand...
Click to collapse
4. Do not press anything. Let your phone be for a couple of minutes. I keep my phone laying for a minimum of 10 minutes.
You won't see the phone charging (no orange light in upper left corner)! Believe me it is!
5. After 10 minutes restart the phone. If ''press any other button to cancel'' does not work. Take out the battery, keep battery out for 5 seconds. Restart phone.
6. Phone will start. After windows phone loading screen you will see the phone is charging. If you kept it on power. If not, you didn't follow my instructions.
Tip: to avoid battery drainage!
When the phone is making the bleep noice warning for critical energy level, turn off the phone and keep it at a warm location. Ideal is to take out the battery and keep that to as warm as possible. Batterys barely drain when they are in warm enviorments.
I am not responsible to any damage done to the phone!
I done this multiple times, all times it worked fine for me!
If it helped, Thank me and leave a comment
when i'm on the road there is only one warm place i could think off, besides my armpits...
but your method works, have faced it once.
Thanks for the conformation.
To bad the HD2, is kinda big... doesnt sit that well.
magldr works as well
whats not clear is if the battery controler is in use with this method, so be warned, dont leave it too long, if you charge it for no more than an hour it will be ok
mains power adaptors usually give out 1Ah, take in to account that the screen is on full, this should give you around 700mA, more than enough to get in to windows to charge propperly
USB charge will be half that, most USB ports only give out 500mAh so an hour will give you approx 200mA again, thats enough to get you in to windows
Overcharging a battery can have some side effects, firstly is reversed polarity, meaning it wont take as much charge in the future, or it could heat up a lot, which isnt good for anything, the life of battery or the device its self.
dazza9075 said:
magldr works as well
whats not clear is if the battery controler is in use with this method, so be warned, dont leave it too long, if you charge it for no more than an hour it will be ok
mains power adaptors usually give out 1Ah, take in to account that the screen is on full, this should give you around 700mA, more than enough to get in to windows to charge propperly
USB charge will be half that, most USB ports only give out 500mAh so an hour will give you approx 200mA again, thats enough to get you in to windows
Overcharging a battery can have some side effects, firstly is reversed polarity, meaning it wont take as much charge in the future, or it could heat up a lot, which isnt good for anything, the life of battery or the device its self.
Click to expand...
Click to collapse
That is true, but I recommend trying it for a minimum of 10 minutes keep it on charge. and as soon as windows pop on it recharges normally.
And didnt knew magldr did the job as well, the only problem is if you deplete it to badly it doesnt go past the HTC screen in the beginning.
all this is completely unnecessary.
easy fix solution:
1. Pull the battery out and USB cable out (if connected and charging)
2. Plug the USB into the phone and allow it to charge without a battery (it will not, duh!)
3. Put the battery in while the HD2's connected to the USB charging.
4. Observe that you can boot all the way back into WP7.
enjoy.
lemonspeakers said:
all this is completely unnecessary.
easy fix solution:
1. Pull the battery out and USB cable out (if connected and charging)
2. Plug the USB into the phone and allow it to charge without a battery (it will not, duh!)
3. Put the battery in while the HD2's connected to the USB charging.
4. Observe that you can boot all the way back into WP7.
enjoy.
Click to expand...
Click to collapse
I did not know that.
Well thank you. Although I am not such a big fan of taking out the battery when its not needed. I mean the change is short circuits with the connecting points when taking out, when powered or putting in when powered it larger. Now I heared from a comment above that MAGLRD does the trick as well. Now that is far more easier then all the others given above, Yours and mine
good tutorial on this. I cant believe the battery wont charge when dead thought this was a faulty error of the phone.
I flash boyppc rom v5 and my battery drained completely and now it doesnt start up I tried both methods available here. Please help.
faiz1120 said:
I flash boyppc rom v5 and my battery drained completely and now it doesnt start up I tried both methods available here. Please help.
Click to expand...
Click to collapse
theres 3 methods on here,
bootloader charge
magldr charge
remove battery charge
all three will benifit frm heating up the battery, do not cook it, or it may blow up
there is a 4th way but i dont recomend it unless nothing else works
take a usb cable mini or usb printer cable
cut off the end connector
strip back the wires and seperate them all, you want the red and black ones
make sure all the wires cant touch each other, cover the 2 unused wires with tape i
then connect the black wire to the (-) negative and the red wire to the (+) positive
tape them in place
the 3rd contact point on the battery isnt used in this method
finally connect the other end of the usb cable to the computer
dont leave it too long and when disconnecting remove the computer end first
faiz1120 said:
I flash boyppc rom v5 and my battery drained completely and now it doesnt start up I tried both methods available here. Please help.
Click to expand...
Click to collapse
I recommend this one.
It bypasses the system somewhat. Don't know what happens when battery is entirely drained, but it is worth a try.
easy fix solution:
1. Pull the battery out and USB cable out (if connected and charging)
2. Plug the USB into the phone and allow it to charge without a battery (it will not, duh!)
3. Put the battery in while the HD2's connected to the USB charging.
4. Observe that you can boot all the way back into WP7.
enjoy.
If it does not help. You can buy a new battery.
Click Here. Its not that expensive, a official new battery from HTC is around 30$is around 20Euro's.
lemonspeakers said:
all this is completely unnecessary.
easy fix solution:
1. Pull the battery out and USB cable out (if connected and charging)
2. Plug the USB into the phone and allow it to charge without a battery (it will not, duh!)
3. Put the battery in while the HD2's connected to the USB charging.
4. Observe that you can boot all the way back into WP7.
enjoy.
Click to expand...
Click to collapse
Thanks for this timely post Lemonspeakers. completely drained the battery listening to music on loudspeaker and didnt hear any warning. Couldn't hard reset then checked this thread.
On putting in the battery after charging the empty phone, the screen kept cycling between mgldr and HTC splashscreen so booted into sd android and the phone is fine.
I assume I didnt charge the empty phone for long enough (30 secs), I didnt warm the battery and I suppose I could have left it cycling until it charged up a bit more.
Thanks again
Toasit said:
I recommend this one.
It bypasses the system somewhat. Don't know what happens when battery is entirely drained, but it is worth a try.
easy fix solution:
1. Pull the battery out and USB cable out (if connected and charging)
2. Plug the USB into the phone and allow it to charge without a battery (it will not, duh!)
3. Put the battery in while the HD2's connected to the USB charging.
4. Observe that you can boot all the way back into WP7.
enjoy.
If it does not help. You can buy a new battery.
Click to expand...
Click to collapse
i tried but my phone doesnt start even then. my friend said it might be a kernel. i wanna flash stock but i dont know how because my phone isnt starting
my hd2 is a tmous. the 1024 one
Robbie P said:
Thanks for this timely post Lemonspeakers. completely drained the battery listening to music on loudspeaker and didnt hear any warning. Couldn't hard reset then checked this thread.
On putting in the battery after charging the empty phone, the screen kept cycling between mgldr and HTC splashscreen so booted into sd android and the phone is fine.
I assume I didnt charge the empty phone for long enough (30 secs), I didnt warm the battery and I suppose I could have left it cycling until it charged up a bit more.
Thanks again
Click to expand...
Click to collapse
your phone was not starting either? like it was black even though you pressed hard reset? how long do i leave it the empty phone to charge??
I "charged" it for about 30 seconds, suppose you could do longer
Robbie P said:
I "charged" it for about 30 seconds, suppose you could do longer
Click to expand...
Click to collapse
I left the phone without the battery and left it plugged in for 2 hrs and still no luck.
faiz1120 said:
I left the phone without the battery and left it plugged in for 2 hrs and still no luck.
Click to expand...
Click to collapse
This would be funny if it wasn't so serious.
Have you tried warming the battery? Hairdryer warm
Dont know if you have mgldr so maybe try the hard reset option
Robbie P said:
This would be funny if it wasn't so serious.
Have you tried warming the battery? Hairdryer warm
Dont know if you have mgldr so maybe try the hard reset option
Click to expand...
Click to collapse
I have magdlr but I can't even get it into hard reset. I can try the hairdryer warm the battery
faiz1120 said:
I have magdlr but I can't even get it into hard reset. I can try the hairdryer warm the battery
Click to expand...
Click to collapse
That might work.
Otherwise maybe a phone repair shop, there is equipment that can charge your battery outside an phone. An emergency charger its called if I am not mistaken.
you could inform there.
its showing symtoms of it bring bricked. cause it doesnt charge, it doesnt turn on without the battery, and yeah conclusion is that its dead!

[Q] Note 3 Will not turn on AT ALL

I have a Verizon Note 3 which I have had for about 2 months now, and today I was coming back from a cold trip and plugged it into the car charger via the stock USB cable, and the phone reported a gradual decrease in battery life, from 1% to 0%, indicating that the 12V connection from the car adapter wasn't charging it adequately.
A moment after it reached 0%, the device completely turned off. From that point on, I could not get the car adapter to charge the phone anymore. Thinking it was a limited volt connection with the car adapter, I gave up. Later in the day, I got home with the Note 3, and attempted to directly connect it to the wall charger via the stock USB cable, and to no avail nothing turned on and I did not note any activity.
I started troubleshooting by removing and re-inserting the battery then plugging it in, and that failed. I also tried with another regular micro-USB charger, for a standard Android device, not like the proprietary Samsung charger, and it did not work. Also, I tried connecting the charger directly to the device, without the battery attached, and that did not work. I even tried holding down the power button and home buttons for extended periods of time, but absolutely nothing flashed, beeped, and the screen did not turn on.
Please offer help, I need to know what else I can do.
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
LeftyGR said:
I'm assuming you've tried just leaving it on the charger for a few hrs before trying to turn it on... Also, double check the connection between the battery and the phone.
Other than that, you've tried everything I would suggest. It is "possible" that the usb connection on the phone may be the issue. Next thing to try is walk it into a vzw store. I'm sure that thay have a spare battery to use and boot the phone up to verify that it charges. If it charges, maybe it's the battery? If not, it's equipment related and you need a new phone.
♢NoteIII♢
Click to expand...
Click to collapse
I have already tried to isolate the issue with the phone's battery, it seems as if I should be getting a notification or activity by just plugging the device in directly without the battery, but nothing appears even with that. Therefore, I have eliminated that it is an issue with the battery, and it is unresponsive with or without one. There would not be a point in leaving it to charge. I will have to contact either Verizon or Samsung customer support.
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
P2o8wer said:
I had this problem happen to me before and I left it on charge for a few hours, I didn't touch the phone at all then all was good after a few hours.
Click to expand...
Click to collapse
I'll try it.
Customer Service
So I've had some time, and I first took the device into the Verizon Wireless store for support, and was handed a phone number to call. After a large amount of hassle over the account password, I managed to speak to a Verizon rep who told me that if I was to send the phone in after receiving the replacement and "user damage" was detected, then a $400-500 fee would be automatically applied to the account.
With no clear definition of what "user damage" entitles, he gave me the option to go to the Verizon store prior to the mailing of the phone and have the reps look at it there to determine any damage. If damage was not detected, then the reps would log it, and I would not have to pay the fee.
Does anyone know of the alternatives that Samsung provides? So far my experience with Verizon support has been sketchy, and a hefty fee is possible. Has anyone had any experience with this: https://play.google.com/store/apps/details?id=com.samsungadh.premium?
Otherwise, I'll see if I can deal with Verizon and have them send me a new device, then see what Samsung can do for me with their device repair.
What's being referred to as "user damage", is their suspicious that the usb port may have been damaged by you. Which is possible, I guess. Would have been obvious to you if you did it. Just to be sure, carefully check the internals with a toothpick and see if anything feels loose. If you think it might be, they're gonna say it's your fault. Did you buy warranty protection? If so it will cover that and will only run you like $100-150 for replacement.
♢NoteIII♢
Solved
It turns out I simply connected the device to my computer and let it charge and it seems to function properly. Now I have it connected to the wall using the wall charger, and I am getting a weird phenomenon of the battery percentage actually going down while the charger is connected and the charging icon is displayed. I will provide further details later.
Bad
Now it has gotten to a point where it will charge in the computer via the USB cable, but not in the wall with the same USB cable. It is odd, because the phone shows a charging icon but the percentage actually goes down. What is going on? Please help!
try another charger. like everything else they can go bad. eliminates it as a problem if nothing else.
Sent from my SM-N900V using XDA Premium 4 mobile app
Worse
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
soulcedric said:
The device has worsened to a point where it will not charge either through the computer or through the wall charger, and when I attempt to turn the device off while the battery is charging the screen flashes and a line appears, accompanied by a continuous vibration.
I never expected to have this many problems with the phone. Is it even the battery that is the issue anymore?
Click to expand...
Click to collapse
I'm assuming that you are not rooted? You need a new phone. But... you said u went to Verizon, did they do anything or stare blankly and point at a ceiling tile? It's possible the battery is borked. But yoh could only check that with another battery...which at the very least a store could do! Just plug in and see if it charges +1-2% with another battery. I only ask this cuz if you replace the phone, I don't think that they send a battery. Don't want you getting a new phone, same battery, and same problem. Just for s**ts n giggles, check that the telltale water damage strip on the battery is still normal...
♢NoteIII♢
god no
Oh no.......god no........the sticker on the battery has red Xs on it. I put it in a bowl of rice, the most I saw was dew on the front over the weekend, I did not submerge it or anything. I do not know if it was triggered prior to this weekend.
I was wrong
It turns out red X's mean that the phone is perfectly OK and no water damage has occurred. It is when the entire sticker is pink that water damage is indicated. This still doesn't solve my problem of it still having problems....I'll take it out of the rice and try turning it on.
status
To confirm, I am currently having a problem with the phone displaying the charging icon in the status bar and not actually charging when plugged into the wall, and instead vibrates every second and has odd orange lines and the screen flashes when the device is turned off and "charging".
When connected to the computer, the device has a RED LED light and displays the powered-off charging screen just fine. The device turns on fine, and charges normally, however with a gray charging icon, not a green one.
Another thing I noticed was that the battery went from 9% to 2% just in the time I connected the phone to the wall to the computer in the span of < a minute.
I had visited the Verizon store once and was told the store did not have the battery in stock, and I would have to call for a new phone + battery free of charge, as long as no user damage was detected on the returned defective device.
At this point, I am so confused to what is happening, I think you were right Lefty when you reccomended I should request a new battery AND device.
What jerks. There's a battery in the floor model. Oh well.
And to be honest it sounds like the battery is not the issue. You say it vibrates every sec or so? Sounds like the cable is not making a full connection. Kinda like it detects a connection. . Oh! Nope, no connection. Connection. Oh! Nope.
♢NoteIII♢
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
soulcedric said:
A little late (actually almost two months), but I have returned the device and above all of these other reasons it turns out the problem was actually in the software. When I went to reset my old Note 3, it turns out that it actually started charging properly after it was reset. Very strange, but a heads-up to anyone else having this problem to try that before you return your device.
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Yeah I just tripped across this thread and was going to say to try to charge it in recovery/safestrap mode. If it's software related in the ROM, it would indeed charge in recovery mode

Essential Phone keeps powering off

Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Kalasingha said:
Hello everyone
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Click to collapse
Hello everyone
Kalasingha said:
Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Click to expand...
Click to collapse
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
IronRoo said:
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
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Click to collapse
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
Kalasingha said:
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
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Click to collapse
by corrupt I mean some data that is part of the boot process causes bootloop so it shuts down, but as your phone is shutting down at different points in boot cycle I think it's probably battery
Leaving the phone turned off unused for longish periods should not be a problem normally even with a few % left in battery. And even if left turned on it should shut itself down when battery low & be able to boot up again after a month due to the battery "reserve" capacity (but possibly a month was too long). And if it was not recharged straight away and/or rebooted multiple times the battery "reserve" could fall too low and not have enough power to start/shutdown properly (possibly causing data corruption ... though l don't know if there is some sort of fail-safe boot procedure ) Then there is a possibility there is a hardware fault with battery/phone that meant battery lost too much power.
There were some tricks ie "boost charge" you could do with removable batteries that were in "deep sleep" as shown here for example
https://m.youtube.com/watch?v=TEXA7qIJ968
But they don't really work without taking your battery out (for us we might as well get a new battery when opening phone up, & there would be some risk that you damage battery as we do not know the exact charge to apply on this battery, which could cause unsafe battery) I wouldn't want to freeze my phone even though it should survive OK, as I'd be alittle concerned about long term effect on our screens small pixels (I remember the guys at popular mechanics put an old flip phone with little LCD screen in liquid nitrogen & it still worked after being warmed up!).
See https://batteryuniversity.com/learn/article/low_voltage_cut_off
for more tech details
firmware issues do not cause the issue you are describing
you have a hardware problem
sounds like a bad battery to me
good news is the battery is not difficult to replace (don't listen to ifixit I am not sure what they where smoking when they did there tear down)
https://www.youtube.com/watch?v=BCKxAQXdTJ8
don't bother with silly and wrong tricks like trying to hack the battery back to life its the wrong way todo
if the battery ever gets to that point then the battery is bad enough said
Legitsu said:
don't listen to ifixit I am not sure what they where smoking when they did there tear down
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So true! )) As much as I respect the guys from iFixit, they screwed this one up pretty badly - basically, made a tutorial on how to destroy your phone. Fixez.com did much better.

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