Cant get OTAs to install on Perry - Moto E4 Questions & Answers

Problem is in the title. Here are the Cliff's Notes:
1) got Moto E4 from Textnow
2) fastboot boot TWRP.img (cant recall which image I used but pretty sure it was proper. if this makes a difference I can dig out the TWRP I used and attach it, but I really cannot recall which one it was. Pretty sure I got it from xda though, not the official TWRP page)
3) took TWRP backup of bone-stock device.
4) unlock bootloader at Motorola.com
5) check out the custom roms and found out about the LTE problem. Seanstars fix didnt work for me on several roms, but in his defense I may have done something wrong. I didnt want to mess with it anymore and decided to go back to stock.
6) I found out that I lost my bone-stock-TWRP backup through my own idiocy. I honestly have no idea how I got back to stock but I managed it. Seems to be awful hard to get a stock rom to work with. I must not be looking hard enough but it seems like all the links for Perry stock roms here are dead.
Now to the problem.... after all that I cant get OTA updates. I get notifications, the update downloads,, but no joy.
Device does *not* restart after the update downloads.
Manual restart begins the update process, but then I get the Android on the Operating Table screen. I relocked the bootloader thinking that might be the issue, but now I fear that there is some sort of signature verification issue that is stopping the update.
Trying to give relevant info from the bootloader:
Baseband: M8920_15000.280.06.58.02R PERRY_NA_CA_CUST
Product/Variant: perry XT1766 16GB P3B
I really dont know where to go from here though. Any help is appreciated, thanks in advance.

knoober said:
Problem is in the title. Here are the Cliff's Notes:
1) got Moto E4 from Textnow
2) fastboot boot TWRP.img (cant recall which image I used but pretty sure it was proper. if this makes a difference I can dig out the TWRP I used and attach it, but I really cannot recall which one it was. Pretty sure I got it from xda though, not the official TWRP page)
3) took TWRP backup of bone-stock device.
4) unlock bootloader at Motorola.com
5) check out the custom roms and found out about the LTE problem. Seanstars fix didnt work for me on several roms, but in his defense I may have done something wrong. I didnt want to mess with it anymore and decided to go back to stock.
6) I found out that I lost my bone-stock-TWRP backup through my own idiocy. I honestly have no idea how I got back to stock but I managed it. Seems to be awful hard to get a stock rom to work with. I must not be looking hard enough but it seems like all the links for Perry stock roms here are dead.
Now to the problem.... after all that I cant get OTA updates. I get notifications, the update downloads,, but no joy.
Device does *not* restart after the update downloads.
Manual restart begins the update process, but then I get the Android on the Operating Table screen. I relocked the bootloader thinking that might be the issue, but now I fear that there is some sort of signature verification issue that is stopping the update.
Trying to give relevant info from the bootloader:
Baseband: M8920_15000.280.06.58.02R PERRY_NA_CA_CUST
Product/Variant: perry XT1766 16GB P3B
I really dont know where to go from here though. Any help is appreciated, thanks in advance.
Click to expand...
Click to collapse
A number of partitions need to be pure stock for OTAs to work on Moto devices - including many that are not normally mounted. Likely one or more was altered by previous tinkering. Obviously system (never mounted r/w) and recovery; data must not have had dm-verity disabled. Etc, etc.

Related

[Dirty-Santa Root] Bricked Verizon LG V20 Please Help!!!

I have rooted many phones before without an issue, and during the root process for this phone, everything was going great, I flashed SuperSU zip in TWRP and rebooted, since it was the first boot I expected a decently long wait, after about 25 minutes I followed the guide's instructions for Verizon since it did say some Verizon users were experiencing long first boot times. I took the battery out like it said, put it back in, then proceeded to fastboot boot2.img, like the guide said. After letting it sit for an hour this time, I got the idea that something was obviously wrong. After multiple attempts with no success I tried to fix it myself. So far I have learned that on the fastboot screen it says my bootloader is locked again, even after unlocking it. I have tried flashing TWRP as a recovery, just to at least have a recovery boot, that does not work either unfortunately. So as of right now, all I have is a v20 that has no OS, a locked bootloader, no way of booting recovery, I can fastboot with no ADB, and its virtually a paperweight. If anyone has a solution to at least get back to Stock, I would greatly appreciate it! Thanks!
First off. It will say: Bootloader Unlocked: No
Thats normal. 2nd. you are not bricked. You have TWRP installed. You just need to redo some steps.
PM me. and I will help you.
Did you get it fixed?
frome901 said:
Did you get it fixed?
Click to expand...
Click to collapse
He has not responded to my pm
What roms can we use with dirty santa root?
me2151 said:
First off. It will say: Bootloader Unlocked: No
Thats normal. 2nd. you are not bricked. You have TWRP installed. You just need to redo some steps.
PM me. and I will help you.
Click to expand...
Click to collapse
Bricked 2 LG V20s this way any help would be appreciated lol what steps do I need to redo...
TheDantee said:
Bricked 2 LG V20s this way any help would be appreciated lol what steps do I need to redo...
Click to expand...
Click to collapse
In his case we needed to redo from step 3.
I managed to un-brick mines after returning sadly from the Sprint store.
First, get to the boot loader screen and try running thru the steps again, especially step 3. You need to make sure you have TWRP.
Use this link to make sure you can get into the different modes (Download mode, fastboot, etc) http://www.hardreset.info/devices/lg/lg-v20/
Once you can get TWRP to show up,then you are good. In the mean time I downloaded "LS997-deODEXd-signed"
When I got into TWRP, I transferred the file to my phone. Rebooted from TWRP back into TWRP and flashed the ROM.
During my reboots, I do get a message saying my phone is corrupt, blah blahblah, but I just wait a few seconds and it will boot up.
Hope this helps.
I had managed to brick mines only 3 hours after upgrading from my Note 4. It took me from 9pm to almost 2am to get it back up again. I can live with the message about my phone being unbootable until someone comes up with a work thru.
Bricked T-Mobile v20
I have rooted many phones before without an issue, and during the root process for this phone, everything was going great, I flashed SuperSU zip in TWRP and rebooted, since it was flash a new rom on it then i get boot loop with TWRP. so i decide to OEM LOCK again after that everything was stuck on my phone just boot loop with LG so any solutions please help me...... THx u for help me.
Kinda nerve wrecking to read about all these "bricked" phones popping up after trying this method lol.. Perhaps I'll just wait until a more tried and true way comes out...
Dirty Santa root is not for the average user who has a couple of experience in rooting.
You have to at least have background on Hard bricking phones to fully understand what you are getting yourself into
For anyone that isnt on sprint that has "bricked" their phone. There are kdz's that will allow you to reflash back to 'stock". Someone had an issue with the kdz, but it was an easy fix. If you failed the process, it can be restored. Just if it doesnt want to boot, just lock and unlock the bootloader...
If your phone doesnt have a kdz, I know TeamDev is working on a custom kdz for such phones. Don't bug him if it isn't finished as I type this.
Anyone that can't get into TWRP, or has failed the process. Either start back at step 3, or if you have TWRP installed but can't get to it, the manual way to get into TWRP is a pain.
Keep your back cover off and hold the volume down button for ease. Now press the power button and as soon as you see an LG logo, let go and repress the power button. Its tricky.... If you get the corrupted screen, pop your battery out and put it back in quick and repress volume down and power. Usually if Im quick enough the first LG logo will hang a lot longer than usual and that gives me time to enter TWRP. A factory reset screen will pop up. Hit Yes twice.
Please help urgent
lcovel said:
I managed to un-brick mines after returning sadly from the Sprint store.
First, get to the boot loader screen and try running thru the steps again, especially step 3. You need to make sure you have TWRP.
Use this link to make sure you can get into the different modes (Download mode, fastboot, etc)
Once you can get TWRP to show up,then you are good. In the mean time I downloaded "LS997-deODEXd-signed"
When I got into TWRP, I transferred the file to my phone. Rebooted from TWRP back into TWRP and flashed the ROM.
During my reboots, I do get a message saying my phone is corrupt, blah blahblah, but I just wait a few seconds and it will boot up.
Hope this helps.
I had managed to brick mines only 3 hours after upgrading from my Note 4. It took me from 9pm to almost 2am to get it back up again. I can live with the message about my phone being unbootable until someone comes up with a work thru.
Click to expand...
Click to collapse
Please can u help ke unbrick mine i bought this mobile in my country its expensive and has no support. I have tried all tools but still getting the error model unknown please help sir
Jaistah said:
Dirty Santa root is not for the average user who has a couple of experience in rooting.
You have to at least have background on Hard bricking phones to fully understand what you are getting yourself into
Click to expand...
Click to collapse
What does that mean? Not for the average user who has a couple of experiences in rooting.
I've only rooted 2 phones, this is my 3rd (maybe 4th). I am on Sprint. Instructions worked fine for me. I did have one hiccup, but it was my fault, and I was able to root just fine. I've been running for a few months now.
I have not flashed any custom ROM yet, I'm going to wait for the next major version of Android to come out. The only mods I've done so far are Titanium Backup install so I can remove Sprint crap.
yuppicide said:
What does that mean? Not for the average user who has a couple of experiences in rooting.
I've only rooted 2 phones, this is my 3rd (maybe 4th). I am on Sprint. Instructions worked fine for me. I did have one hiccup, but it was my fault, and I was able to root just fine. I've been running for a few months now.
I have not flashed any custom ROM yet, I'm going to wait for the next major version of Android to come out. The only mods I've done so far are Titanium Backup install so I can remove Sprint crap.
Click to expand...
Click to collapse
it means dirty santa root got a high posibility rate of bricking a device compared to other root methods for other devices and if you have no experience in bricking phones before then you're screwed if it happens to you
Actually, if you follow the directions, almost none of the problems create a true brick-- which means unrecoverable. For most of the cases, you might get a soft brick, meaning you have to back out, use a KDZ to repair it or reflash something else, or start over from scratch and try again-- but usually (maybe with some help from here) you can pull the phone back into a usable state.
I would hazard to guess for the vast majority the process works fine, maybe with a hiccup, but I've not seen many reports of a truly unrecoverable brick from this method. It's complicated, yes, and you need to be ready to read a LOT to understand what's going on, but it seems pretty difficult to end up with a $700 paperweight with this.
So i have been trying tonroot my sprint lg v20 and everytime i try and go to the phone on mobile terminal to enter id
Then enter the apply patch /system/bin/atd /storage/emulated/0/dirtysanta i get this message and i cant go to step 2 to boot into recovery
Any help would be appreciated: i have a sprint v20 and i wanted to know if i have to flash the stock sprint rom or can i just flash lineage rom following this guide? I have it running on AT&T and i want to keep it on AT&T...
can you please assist
Could you help out, please? I don't believe I have hard bricked my LG V20 H910. However, I have read and tried all of the unbrick info out. It seems my screw up is unique. I completed dirty Santa then went to flash a custom. in the boot between that. I get a black screen and cant do anything even download mode will not come up. My PC does make its usual noises when i connect or disconnect, but my phone does nothing.
Ok, I managed to brick mine too. It's a VS995, it was running stock 1AC. I used the LGUP tool to downgrade it to VS99512A, and then did Dirty Sanata and TWRP. After booting into TWRP I decided to try lineage OS with Android 8.0, I did not make a backup of the Stock ROM, which was very stupid. Lineage OS 15.1 flashed but I had no cell service so I panicked and instead of wiping it in TWRP and using the backup of stock I should have created, I just opened LGUP and tried to downgrade it back to stock VSS99512A. Well LGUP said it worked, but when it went to boot it would hang at the Verizon logo with 4 pastel dots. Device manager could see an ADB device and I could connect to it with ADB. So I did and read the logcat. I could see it was trying to update as part of the rollback, but it appeared that some components from Android 8x could not be "upgraded" to Andoird 7.x. There was a repeated error about failing to update SQLite instance version from 3 to 1.
The one feature that could fix this is if the refurbish function worked with any of the VS995 KDZ files we all have access to. But alas, none work instead we only get the upgrade function... or so I thought. Somewhere in my search for the past 2 weeks I found a modified LGUP https://forum.xda-developers.com/v20/how-to/guide-patch-lgup-to-unlock-features-t3652222
**Please be warned what I did was absolutely ****ing stupid, and it was sheer luck I didn't screw anything up.**
From what I can tell if you only flash ("LGUP Upgrade") the KDZ from the same model it never clears the partition it just adds to it. My problem was there was stuff from lineage OS 15 stuck on one of the partitions that was making the rollback to stock fail because it kept saying it couldn't update the SQLLite DB from 3 to 1. So no "upgrade" within LGUP would work because the upgrade function does not clear internal storage. But the link above is to a version someone modded so you can force a partition update from any KDZ onto the system. So I started playing around with forcing KDZs from other models onto my VS995, and I noticed when using the Partion DL function with non-VS995 KDZ files it would say something about the partition changing. All I can assume is that the partition layout is so different on each model and it forces LGUP to re-partition the storage.
**Again I state for the record this was stupid, and I'm only fortunate it worked.**
I forced Partion DL of H91510d_00_VTR_CA_OP_1110.kdz, then H990N10b_00_OPEN_HK_DS_OP_1017.kdz, then back to VS99512A_06_1114_ARB00.kdz, then when it booted it gave the Verizon hello, and moved on finally but the setting service kept crashing while it was trying to load the Secure Boot screen. So I yanked the battery and went into the boot menu and did the Factory Reset function, and it worked.
Lesson learned, always make a backup and don't be so hasty to use tools that aren't fully functional (LGUP).
Perhaps what I've done may help others, maybe I've found out how to reimage or unbrick our V20s. Or maybe I just got really stupid lucky.

Soft Brick - Sideload ADB OTA Signature Verification Fails

I'll put the long story below..but spare those that don't want to read. The short is, I'm not able to ADB Sideload the OTA images as it always fails to verifiy signature at about 40-47%. I've searched many places and not found a fix. So I'm hoping the genuises here at XDA which I frequent can help.
The long story. I've flashed roms for many years. My current device was the Nexus 6p. Running XE Rom I think it was. Flashed an update all was well, but my sim card would not show up. I was on MetroPCS and remembered needing a different radio. Flashed that,still no sim. Decided I'd go back to Stock since those had been updated to 8 by now. Flashed the OTA and followed some steps by another thread on XDA, one of the last was locking the bootloader. I had not booted up so I didn't know if my system was working. My big mistake! I locked my bootloader and don't have a system to boot into so I can enable OEM Unlocking. So now I only have adb sideload, can't flash individual images through fastboot! I think it can be recovered but for some reason the signature verification issue keeps coming up no matter what cable or PC I use.
If anyone has any thoughts I'd love to hear them. I have since moved to a Hauwei Mate SE and am pretty pleased but will not be a flashing phone I don't think. I loved my 6p and it still had lot's of life for me. I hate to sell it for parts at this point.... Thanks for anyone willing to chime in.
tcoursey said:
I'll put the long story below..but spare those that don't want to read. The short is, I'm not able to ADB Sideload the OTA images as it always fails to verifiy signature at about 40-47%. I've searched many places and not found a fix. So I'm hoping the genuises here at XDA which I frequent can help.
The long story. I've flashed roms for many years. My current device was the Nexus 6p. Running XE Rom I think it was. Flashed an update all was well, but my sim card would not show up. I was on MetroPCS and remembered needing a different radio. Flashed that,still no sim. Decided I'd go back to Stock since those had been updated to 8 by now. Flashed the OTA and followed some steps by another thread on XDA, one of the last was locking the bootloader. I had not booted up so I didn't know if my system was working. My big mistake! I locked my bootloader and don't have a system to boot into so I can enable OEM Unlocking. So now I only have adb sideload, can't flash individual images through fastboot! I think it can be recovered but for some reason the signature verification issue keeps coming up no matter what cable or PC I use.
If anyone has any thoughts I'd love to hear them. I have since moved to a Hauwei Mate SE and am pretty pleased but will not be a flashing phone I don't think. I loved my 6p and it still had lot's of life for me. I hate to sell it for parts at this point.... Thanks for anyone willing to chime in.
Click to expand...
Click to collapse
First, if i understand right you tried to flash OTA over custom rom to return to stock?? To go to stock you must flash full system image, not OTA.
And second, why the hell did you lock the bootloader??...you dont lock the BL unless you are 100% stock..
I know i didnt help you much, but if your BL is locked, dont know how to help...maybe someone else know how to unlock it again
Meanwhile read this guide,it will help you to understand some things:
https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
scrin378 said:
First, if i understand right you tried to flash OTA over custom rom to return to stock?? To go to stock you must flash full system image, not OTA.
And second, why the hell did you lock the bootloader??...you dont lock the BL unless you are 100% stock..
I know i didnt help you much, but if your BL is locked, dont know how to help...maybe someone else know how to unlock it again
Meanwhile read this guide,it will help you to understand some things:
https://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Click to expand...
Click to collapse
Oh believe me my head hit the wall for sure! I got careless and wasn't thinking straight. No reason to lock the boot loader except it was on a list of steps to get back to stock..and I guess it was late! doh.
There are lot's of posts/videos I've seen that should allow what I'm trying to do with sideload adb but mine keeps getting a signature verification error. Each new full version of a release 7.0 8.0 etc..has the entire rom, images etc. So your suppose to be able to flash those even though they are OTA updates... *shrug*
It's a blur what I did exactly in some areas. I at one point may have tried to flash the set of Stock IMG files as well. But for sure now all I'm left with is a locked phone with who knows what on it! Stock recovery...some form of 7.0.0 that has NYC as letters...that I can find NOWHERE! on any official releases...
Prob trash, I really want that night back..lol.

[SOLVED] Cascading failures leading to bootloop and softbrick

Hello all. I am about done with this phone. Let me give you a quick timeline.
I had a bootloader error, so I flashed the NPN25.137-35 images to get it working
I used it for about 1 week, installing all of the OTA security updates
One morning, my phone had restarted (I know because "You must enter your pattern after a restart")
Over the course of this day, google apps starting force closing and opening some of them would soft reboot the phone.
The next day, random apps were doing it too
Finally, after one crash, the OS never came back up, it was bootlooping
Upon a hard restart, the phone only boots into bootloader.
This is where I am now. I have downloaded NPN...35-5, NPNS...93-10, and NPNS...92.14. Unfortunately, trying to flash any of these give me a "prevaildation failed security update downgrade" error on every partition I try to flash. The phone just bootloops when I try to restart it.
Things I have tried:
Using fastboot to manually install one of the 3 packages mentioned above.
Using a toolkit to automate the install of the 3 packages.
Using Motorola Device Manager (Never got it to launch)
Flashing the blankflash bin (No usable image file found)
Android OEM unlock setting was not set before this crash, so I cannot unlock the bootloader.
Praying to various deities.
Unzipping the packages, editing the *info.txt file into androidinfo.txt and rezipping to use as an update package (Invalid info.txt error)
I have no idea what to do next. I find it frustrating that Motorola doesn't differentiate between 32GB, 64GB, Amazon ads, no amazon ads, US, EU, or indian variant in it's model numbers! Everything is just "XT1687" and none of the update files are named with words, so knowing what the hell I'm flashing is impossible.
So, frustrations aside, does anyone have any suggestions as to how I can get this phone working again. On a side note, the only thing that I can think of that would cause such a cascading failure from Stock OS is RAM or Storage corruption / failing. Any thoughts on that as well?
=~=~=~=~= SOLUTION FOUND =~=~=~=~=
This may not be a good solution for anyone else that has this issue, but recently Oreo came out and the OTA update was captured. I was able to flash the new OTA because it had a higher security level and at least got the phone bootable.
Do you know what software channel you were on? E.g. retus, retla, etc? If your phone was completely up to date with the OTA, then you can't use a firmware version of less than 92-14 or 93-14. Whether or not you use 92 or 93 depends on the channel.
Locked bootloader limits other possibilities unfortunately.
Retus. I can't guarantee it, but that looks familiar to me, like I had seen it somewhere in the "about phone" section. Is there a released Stock image that has the current security patch? I can't find it on XDA and I'm not trusting androidfixfiles.info or a link in a youtube video.
93-14 hasn't been leaked yet. So you'll be stuck for now.
Kilo__ said:
I have no idea what to do next. I find it frustrating that Motorola doesn't differentiate between 32GB, 64GB, Amazon ads, no amazon ads, US, EU, or indian variant in it's model numbers! Everything is just "XT1687" and none of the update files are named with words, so knowing what the hell I'm flashing is impossible.
So, frustrations aside, does anyone have any suggestions as to how I can get this phone working again. On a side note, the only thing that I can think of that would cause such a cascading failure from Stock OS is RAM or Storage corruption / failing. Any thoughts on that as well?
Click to expand...
Click to collapse
As a last resort you might try booting TWRP in fastboot mode, download and flash the TWRP flashable version of NPNS25.137-93-14. and see if that gets you back to a working phone. Just a suggestion. I don't know if it will boot when the bootloader is locked but it is worth a try.
pastorbob62 said:
As a last resort you might try booting TWRP in fastboot mode, download and flash the TWRP flashable version of NPNS25.137-93-14. and see if that gets you back to a working phone. Just a suggestion. I don't know if it will boot when the bootloader is locked but it is worth a try.
Click to expand...
Click to collapse
The phone was completely stock. It has the stock recovery and bootloader.
Kilo__ said:
The phone was completely stock. It has the stock recovery and bootloader.
Click to expand...
Click to collapse
I get that. What I am suggesting is not installing TWRP, but booting it from fastboot, if it is even possible. Given your results trying to flash a ROM I would say not. But what do you have to lose by trying?
pastorbob62 said:
I get that. What I am suggesting is not installing TWRP, but booting it from fastboot, if it is even possible. Given your results trying to flash a ROM I would say not. But what do you have to lose by trying?
Click to expand...
Click to collapse
I've tried that with a locked bootloader myself, it doesn't allow a non-signed image to boot. OP should give it a go as a 'hail Mary' attempt, but I wouldn't be holding my breath.
I've never heard of a phone that was fully stock with no mods or flashing ever done on it getting a bootloader error. The only bootloader error I am aware of is when the bootloader and ROM build are mismatched which doesn't happen unless the phone is being manually flashed. Was the phone on a custom ROM and you tried to return to full stock? Did you purchase the phone used?
If no to both exactly what did you see when you got the bootloader error? What was the message and what was the phone doing?
People who are on full stock with a locked bootloader don't usually flash system images so your story is a little hard for me to understand unless there is more to it. Normally a factory reset would be the logical solution when your phone is acting odd--flashing a system image seems pretty extreme and it sounds like flashing the wrong system image might be the cause of your current problems.
jhs39 said:
I've never heard of a phone that was fully stock with no mods or flashing ever done on it getting a bootloader error. The only bootloader error I am aware of is when the bootloader and ROM build are mismatched which doesn't happen unless the phone is being manually flashed. Was the phone on a custom ROM and you tried to return to full stock? Did you purchase the phone used?
If no to both exactly what did you see when you got the bootloader error? What was the message and what was the phone doing?
People who are on full stock with a locked bootloader don't usually flash system images so your story is a little hard for me to understand unless there is more to it. Normally a factory reset would be the logical solution when your phone is acting odd--flashing a system image seems pretty extreme and it sounds like flashing the wrong system image might be the cause of your current problems.
Click to expand...
Click to collapse
I agree. :good:
While my phone was wholly stock, I am not new to phone rooting or custom ROMS. I bought the phone from someone who was trying to unlock it. They screwed something up and couldn't get the phone to boot. I bought it, flashed the NPN25.137-35 image after reading plenty of XDA posts about it. This one was the Retus / North America stock image. Flashed using the suggested guidelines that are along the lines of "fb_oem_mode ... flash oem oem.bin ... flash partition sparsechunk1.img" (Something like that). That got it running and once booted, it had many OTAs update in quick succession. After about a week the phone started having trouble. Google apps would crash frequently, then non-google apps started crashing and restarting my phone. After one said restart, the phone would only bootloop. I tried rebooting into recovery to do a factory reset and got the bootloader instead. I can go take a look at the bootloader and see if it says it's secure / oem or what
Kilo__ said:
While my phone was wholly stock, I am not new to phone rooting or custom ROMS. I bought the phone from someone who was trying to unlock it. They screwed something up and couldn't get the phone to boot. I bought it, flashed the NPN25.137-35 image after reading plenty of XDA posts about it. This one was the Retus / North America stock image. Flashed using the suggested guidelines that are along the lines of "fb_oem_mode ... flash oem oem.bin ... flash partition sparsechunk1.img" (Something like that). That got it running and once booted, it had many OTAs update in quick succession. After about a week the phone started having trouble. Google apps would crash frequently, then non-google apps started crashing and restarting my phone. After one said restart, the phone would only bootloop. I tried rebooting into recovery to do a factory reset and got the bootloader instead. I can go take a look at the bootloader and see if it says it's secure / oem or what
Click to expand...
Click to collapse
Try flashing just the stock recovery, as it sounds like that is corrupt. Ideally you'd want to get a recovery that was the same build as you were on after all the OTAs had installed. At least you'd hope that that would give you the factory reset option.
If that doesn't work, there's fastboot commands to erase user data, cache, which would be pretty much what a factory reset would do. Hope you had your data backed up.
Oreo OTA came out recently. Someone grabbed the update file and uploaded it. I was able to flash it and get the phone to boot. The verdict is still out on if it'll be stable.

Phone won't boot after TWRP restore

I really need help. I don't have a usable phone.
It's a long sad story but I had a working rooted phone with stock Android 9 and Magisk. Because I could not get OTA updates I wanted to update the old version installed, but never succeeded. To make a long story short, since I had a recent Twrp backup so I did a twrp restore.
Rebooting after that caused a boot loop. I finally flashed a stock boot.img using adb and ended with either a boot loop or just the Moto image staying static.
I gave up and decided to do a factory restore.
TWRP is no longer available as recovery. I now get the dead android with red exclamation mark. I got to the options and selected factory restore with wipe user data. Reboot now gives me a static Moto image and nothing further.
I repeated factory restore with wipe user data 2 more times with same result.
How do I get a working phone again?
Please help. Thank you.
Hi there,
I had a similar problem with my phone a few days ago.
Did you try to flash back your stock os with a blank flash? for me this worked, I just had to make sure that ALL files of the Rom image were included in the batch/shell script. For me with a reteu image one was missing (I think the vendor.002 or something like that), otherwise my phone was also stuck at boot.
Maybe that helps! good luck!
Blankflash can be complicated; at least it was for me. Do a Google search, maybe, for LMSA. It's a software program from Lenovo (make sure when you find it that it is lenovos website) and download this app on your windows PC. Normally, and with a little luck, you can put your phone in fastboot mode (it instructs you through all this, too), go-to Restore and LMSA will download the most recent firmware and flash you back to stock. Hope you have some luck! if not I can try to be more helpful with blank / because it took me months to figure out and find a compatible one but I still have it somewhere.
DrHelicopter said:
Hi there,
I had a similar problem with my phone a few days ago.
Did you try to flash back your stock os with a blank flash? for me this worked, I just had to make sure that ALL files of the Rom image were included in the batch/shell script. For me with a reteu image one was missing (I think the vendor.002 or something like that), otherwise my phone was also stuck at boot.
Maybe that helps! good luck!
Click to expand...
Click to collapse
I finally was able to flash stock rom again, re root and restore my apps with Titanium backup. I remembered a partially broken old phone I had and got it working. That relieved the stress of not having a phone and allowed me to work more calmly on my main phone. Still don't know why the twrp restore messed the phone up. Makes me bother why I'm using twrp for backups.
clintongsan said:
Blankflash can be complicated; at least it was for me. Do a Google search, maybe, for LMSA. It's a software program from Lenovo (make sure when you find it that it is lenovos website) and download this app on your windows PC. Normally, and with a little luck, you can put your phone in fastboot mode (it instructs you through all this, too), go-to Restore and LMSA will download the most recent firmware and flash you back to stock. Hope you have some luck! if not I can try to be more helpful with blank / because it took me months to figure out and find a compatible one but I still have it somewhere.
Click to expand...
Click to collapse
I tried LMSA. It had entries for several Moto G7 phones (plus, etc) but not the plain G7. Strange.
maybeme2 said:
I tried LMSA. It had entries for several Moto G7 phones (plus, etc) but not the plain G7. Strange.
Click to expand...
Click to collapse
I don't know if you still want to flash via fastboot, but there is a good guide for the g7 plus here .
You just need the last part, if your bootloader is working. Just keep in mind you need another image from lolinet, the standard G7 is codenamed 'river' as far as i know, so this should be the place for you.
And remember to check if all files (of the extracted image) are included in the 'flashfile.bat' to ensure the flash is complete, otherwise it maybe won't boot.
Hope this helps recovering your phone!
RE:
maybeme2 said:
I tried LMSA. It had entries for several Moto G7 phones (plus, etc) but not the plain G7. Strange.
Click to expand...
Click to collapse
Hmm, okay. That is strange but maybe you have the G7 Plus variant? I don't know that model but the regular G7 is codenamed to (river) xt1962-1. So if you boot into fastboot (from power off; volume down and power held until the fastboot screen appears), look for the third or fourth line down, it will read something like "Product/Variant: river XT1962-1 64GB..." just to ensure that you are looking at the right forum/device. If you are still having issues and if all else does not prove successful, let me know and I can share the blankflash that worked for me along with the best instructions from memory on how I did it. My phone was once bricked to the point where no screen came on at all and I thought it was a goner (actually did it to two seperate G7s as I was learning why Lineage isn't my favorite custom ROM at the time lol) so I know the blankflash I have will work but I would recommend it as a last measure due to the fact that any and all data will be wiped so you won't be able to hold onto anything that is on the device's storage, itself. Hope you got it fixed and wishin you luck!
---------- Post added at 11:13 PM ---------- Previous post was at 11:10 PM ----------
DrHelicopter said:
Hi there,
I had a similar problem with my phone a few days ago.
Did you try to flash back your stock os with a blank flash? for me this worked, I just had to make sure that ALL files of the Rom image were included in the batch/shell script. For me with a reteu image one was missing (I think the vendor.002 or something like that), otherwise my phone was also stuck at boot.
Maybe that helps! good luck!
Click to expand...
Click to collapse
Hey there; do you happen to have a page or website handy that explains blankflash and how the script runs? I remember there being so much confusion over it such as some people had me thinking I needed to find an external firehose program, codes, etc., and as it turned out I only needed the correct blankflash. I was able to fix my devices a couple of months ago but I was just still a bit curious as to the behind-the-scenes details that the software runs in order to be such an awesome fix. Thanks, in advance. Take care!
Fortunately I was finally able to download the latest stock android 9 from Lolinet and flash it to the phone with fastboot. I rooted again with Magisk, flashed copypartitions, and restored my apps and data from a recent Titanium Backup. So I am good now. But, it was very stressful for 2-3 days because I'm not an expert.
Yes the phone is river XT1962-1 64GB, but for some reason my LMSA did not recognize it. Extremely strange but unimportant now since I'm now back in business. I don't know for sure what happened but I suspect it may have had something to do with Moto G7's A / B partitions getting mixed up.
LMSA needs to be updated if there is no Moto g7 option. I just checked on my install and the option was there.
Has anyone ever actually used a TWRP restore? I have tried numerous times to no avail. It's rather annoying but I hope it'll get fixed one day to do backups/restores...same goes for adb backups.
clintongsan said:
Has anyone ever actually used a TWRP restore? I have tried numerous times to no avail. It's rather annoying but I hope it'll get fixed one day to do backups/restores...same goes for adb backups.
Click to expand...
Click to collapse
I've successfully used twrp restores several times on previous phones. Saved me many times. But they were all on Nexus phones and earlier android versions.
The only time I used it on the Moto G7 I got stuck in a bootloop. Maybe it's the newer A B dual partitions causing my problems. Don't know for sure. But without a dependable system restore capability, twrp loses its value to me.
Now I am even afraid to try another twrp restore as a test in case I get thrown back into a boot loop. See my note on
https://forum.xda-developers.com/g7-plus/development/recovery-twrp-3-3-0-moto-g7-plus-t3930050/page9

Question I've tried so hard and got so far.

Hi, I've been struggling big time to update my device to Android 13. I bought mine when only 1.1.7 hotfix was out and therefore, now that I have unlocked the bootloader (yes, even unlock critical) and rooted the device, I'm not able to install 1.1.8, let alone Android 13. I have already bricked one and managed to get a new one but I don't want to risk it again. I've searched all over Google to a proper guide to update to Android 13, even with sideload, but it gives me an error regarding the payload file, at about 48% of the progress. Tried the *#*#682#*#* method but it stops with error code 20. I have tried flashing the stock boot file but same thing, code 20 from manual update. I'm pretty much desperate at this point and I'm even thinking about unrooting, lock the bootloader again and hopefully update it without an itch, but I really wouldn't want to wipe the device, so, if there's somebody there that could help me through a 100% working process, I'll always be in your debt.
Enzucuni said:
Hi, I've been struggling big time to update my device to Android 13. I bought mine when only 1.1.7 hotfix was out and therefore, now that I have unlocked the bootloader (yes, even unlock critical) and rooted the device, I'm not able to install 1.1.8, let alone Android 13. I have already bricked one and managed to get a new one but I don't want to risk it again. I've searched all over Google to a proper guide to update to Android 13, even with sideload, but it gives me an error regarding the payload file, at about 48% of the progress. Tried the *#*#682#*#* method but it stops with error code 20. I have tried flashing the stock boot file but same thing, code 20 from manual update. I'm pretty much desperate at this point and I'm even thinking about unrooting, lock the bootloader again and hopefully update it without an itch, but I really wouldn't want to wipe the device, so, if there's somebody there that could help me through a 100% working process, I'll always be in your debt.
Click to expand...
Click to collapse
The best part of this whole thing is that you're rooted.
Do a backup with Swift Backup or what ever your backup app you prefer. Wipe it back to stock without locking the bootloader, make sure your sim card is not inserted then do your OTA updates.
As for the second device you bricked, there's a unbrick tool here:
unbrick tool- EDL Flash-Read-Repair Region Change tool
unbrick tool Now available for Nothing Phone1.. Features: Read Firmware (EDL) (locked bootloader) Flash Firmware (EDL) (locked bootloader) backup EFS (EDL) (locked bootloader) Wipe FRP & userdata (EDL) (locked bootloader) Size: 2.7GB Version...
forum.xda-developers.com
Just need to get or make a EDL cable then flash and you'll be back in business.
HermitDash said:
The best part of this whole thing is that you're rooted.
Do a backup with Swift Backup or what ever your backup app you prefer. Wipe it back to stock without locking the bootloader, make sure your sim card is not inserted then do your OTA updates.
As for the second device you bricked, there's a unbrick tool here:
unbrick tool- EDL Flash-Read-Repair Region Change tool
unbrick tool Now available for Nothing Phone1.. Features: Read Firmware (EDL) (locked bootloader) Flash Firmware (EDL) (locked bootloader) backup EFS (EDL) (locked bootloader) Wipe FRP & userdata (EDL) (locked bootloader) Size: 2.7GB Version...
forum.xda-developers.com
Just need to get or make a EDL cable then flash and you'll be back in business.
Click to expand...
Click to collapse
First bricked device was replaced in RMA. But yeah, rooted, unlocked and yet nothing works. I was thinking about wiping it, even if I don't really want to because it's a pain every time. Man, Android modding when to ****e and I'm leaning more and more towards getting an iPhone and call it a day, maybe with a jailbreak
Enzucuni said:
First bricked device was replaced in RMA. But yeah, rooted, unlocked and yet nothing works. I was thinking about wiping it, even if I don't really want to because it's a pain every time. Man, Android modding when to ****e and I'm leaning more and more towards getting an iPhone and call it a day, maybe with a jailbreak
Click to expand...
Click to collapse
Swift does their backups well so from wipe to setup depending on how many apps ya got took like 20 mins to do?
Once you get to A13 tho, my god the battery life is amazing. I don't use my NP1 as a daily driver but it sits in my pocket along with my daily OP7Pro and it out lasts it by a mile. Really hyped for the NP2 and what they bring optimization wise.
Or in your case you could carry both and see how you feel about it xD
Oh and it's likely the patched boot image (while rooted) that's causing the update errors. Once you restore the stock boot image you should be able to update without issue.
HermitDash said:
Swift does their backups well so from wipe to setup depending on how many apps ya got took like 20 mins to do?
Once you get to A13 tho, my god the battery life is amazing. I don't use my NP1 as a daily driver but it sits in my pocket along with my daily OP7Pro and it out lasts it by a mile. Really hyped for the NP2 and what they bring optimization wise.
Or in your case you could carry both and see how you feel about it xD
Oh and it's likely the patched boot image (while rooted) that's causing the update errors. Once you restore the stock boot image you should be able to update without issue.
Click to expand...
Click to collapse
I actually restored it but to no avail. Same errors as described
Enzucuni said:
I actually restored it but to no avail. Same errors as described
Click to expand...
Click to collapse
Welp, back to stock you go then haha ADB it to EDL then run the unbrick tool and you should be at 0
I might be actually lazy enough to wait for a hint of a custom twrp-like recovery and go from there
Enzucuni said:
I might be actually lazy enough to wait for a hint of a custom twrp-like recovery and go from there
Click to expand...
Click to collapse
Might not be stable on first release but yea that's in the rumor pipelines
Yeah, I think I'll wait. A12 is still really nice. Some bugs here and there but perfectly usable and battery is basically infinite.
First of all, to jailbreak the iPhone and set it up correctly with all the needed software that jailbreaking provides nowdays ... is actually harder than it was a few years ago.
Secondly, if you had just read through the full topic containing the Nothing OS repo, you would have found several people with the same problem that u had, who had solved it successfully.
Go back to stock, wipe, and redo the official step-by-step of updating, will work like a charm. if you want to jailbreak. First, read through the posts of others to see if there are any problems that you would like to avoid, and if there are, don't do it.
You are lucky enough to have had your first device replaced by a new one just like that. Updating while rooted was always a problem for Android, and it always varied per device. it was up to the one who is rooting to check the situation regarding his/her specific model
You could try flashing the fastboot ROMs made by @ot_inc (it's not 100% safe for your data so make a backup in any case).
[Restore NothingOS & Magisk] Nothing Phone(1) Fastboot ROM(Full ROM) & boot.img Global v1.1.6
Fastboot ROM and boot.img for NothingPhone(1) are now available. v1.1.6 is available. Sorry for my poor English, I'm Japanese. https://reindex-ot.github.io/
forum.xda-developers.com
kriistofor said:
First of all, to jailbreak the iPhone and set it up correctly with all the needed software that jailbreaking provides nowdays ... is actually harder than it was a few years ago.
Secondly, if you had just read through the full topic containing the Nothing OS repo, you would have found several people with the same problem that u had, who had solved it successfully.
Go back to stock, wipe, and redo the official step-by-step of updating, will work like a charm. if you want to jailbreak. First, read through the posts of others to see if there are any problems that you would like to avoid, and if there are, don't do it.
You are lucky enough to have had your first device replaced by a new one just like that. Updating while rooted was always a problem for Android, and it always varied per device. it was up to the one who is rooting to check the situation regarding his/her specific model
Click to expand...
Click to collapse
Where is the step by step ? The one that actually works ?
hmm, honestly it may be on somewhere in the first few pages (not the first one) but you can also search the google, now there are several sites quoting options for updating nothing phone.
sorry if i sounded harsh
anyways, if you go back to stock, and update the device from 1.1.7 to 1.5 incl. all hotfix updates, it should go smoothly.
I also said if you want to jailbreak in one moment in my post when i meant to say if you want to root.
Rooting nowdays is easy and hard at the same time. easy to pull off, but hard to understand that now there are several different steps that need to be done to turn the rooted device into a fully functional one. and for many it is not worth it, but for those that are interested, I would just advise reading through all the posts carefully and learning to search efficiently. Not only will you find the answer yourself, thus remembering it more clearly, but you will also be introduced to facts you were unaware of.
good luck, the most important step is to go back to stock succesfully, read the whole nothing os repo thread just to make sure you are not missing something
kriistofor said:
hmm, honestly it may be on somewhere in the first few pages (not the first one) but you can also search the google, now there are several sites quoting options for updating nothing phone.
sorry if i sounded harsh
anyways, if you go back to stock, and update the device from 1.1.7 to 1.5 incl. all hotfix updates, it should go smoothly.
I also said if you want to jailbreak in one moment in my post when i meant to say if you want to root.
Rooting nowdays is easy and hard at the same time. easy to pull off, but hard to understand that now there are several different steps that need to be done to turn the rooted device into a fully functional one. and for many it is not worth it, but for those that are interested, I would just advise reading through all the posts carefully and learning to search efficiently. Not only will you find the answer yourself, thus remembering it more clearly, but you will also be introduced to facts you were unaware of.
good luck, the most important step is to go back to stock succesfully, read the whole nothing os repo thread just to make sure you are not missing something
Click to expand...
Click to collapse
Umm.. no, you're not sounding harsh. And I've already done that: "google it" and stuff. This is why I post teh question here. This is not my first time at this lol !
kriistofor said:
hmm, honestly it may be on somewhere in the first few pages (not the first one) but you can also search the google, now there are several sites quoting options for updating nothing phone.
sorry if i sounded harsh
anyways, if you go back to stock, and update the device from 1.1.7 to 1.5 incl. all hotfix updates, it should go smoothly.
I also said if you want to jailbreak in one moment in my post when i meant to say if you want to root.
Rooting nowdays is easy and hard at the same time. easy to pull off, but hard to understand that now there are several different steps that need to be done to turn the rooted device into a fully functional one. and for many it is not worth it, but for those that are interested, I would just advise reading through all the posts carefully and learning to search efficiently. Not only will you find the answer yourself, thus remembering it more clearly, but you will also be introduced to facts you were unaware of.
good luck, the most important step is to go back to stock succesfully, read the whole nothing os repo thread just to make sure you are not missing something
Click to expand...
Click to collapse
You said, "Go back to stock, wipe, and redo the official step-by-step of updating, will work like a charm."
Where are you getting this from ?

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