Hi all! I'm really desperate and I need your help. Ok, to start everything, I am not a techie person but I know some basic stuff about computers and windows operated mobe phones since I did own a voyager before. I then bought a second hand but in good condition Imate Kjam/xda mini s 2 weeks ago. Everything is going normal and great until the battery drained and forgot to charge the phone for 12 hours. After changing batteries, and successfully charging the phone, the phone suddenly states that "the phone is off, please turn on the phone and try again". The flight mode is not on and it is in its "phone mode". The problem is it is saying that it has no service and I can not make a call or send an sms. It is also saying that the phone is off even if it is not. What might be causing this problem and how can I rectify this? Thank God I found this site. Please reply guys, I badly need help.
itchan_05 said:
Hi all! I'm really desperate and I need your help. Ok, to start everything, I am not a techie person but I know some basic stuff about computers and windows operated mobe phones since I did own a voyager before. I then bought a second hand but in good condition Imate Kjam/xda mini s 2 weeks ago. Everything is going normal and great until the battery drained and forgot to charge the phone for 12 hours. After changing batteries, and successfully charging the phone, the phone suddenly states that "the phone is off, please turn on the phone and try again". The flight mode is not on and it is in its "phone mode". The problem is it is saying that it has no service and I can not make a call or send an sms. It is also saying that the phone is off even if it is not. What might be causing this problem and how can I rectify this? Thank God I found this site. Please reply guys, I badly need help.
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Just an update, I already tred doing the "hard reset" by going to clear storage and it is still not working. might this be a signal/hardware problem?
try to update radio and/or rom. if that doesnt work it can be a hardware fault...
hope you get it working...
fredamexis said:
try to update radio and/or rom. if that doesnt work it can be a hardware fault...
hope you get it working...
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Hi all. I just tried reflashing it and it worked! whew! thank you for the guy above taht replied.
glad it's working!
over the past few weeks some of the buttons (namely left soft key, up and left) have stopped working, i've tried numerous roms just incase but it's definatley a hardware issue, now, i've dismanted the phone using the diamantos guide to see if anything jumps out at me, gave the phone a damn good cleaning whilst i had the chance, put it back together....but nothing, everything seems to be in order, all components in their rightful place but i still cant work it out, does anyone know if this is a common problem or if theres a fix as i've been unsuccessful in my searches.
actually, i just found the solution and it worked a treat, thanks anyway people.
btw, if anyone would like to know what i did then i'll be more than happy to share the solution.
hello,
I'm having exactly the same button problems you 've mentioned in your post. Would you please explain how you managed to solve the issue?
P.S: I am a real newbe, so please try to be the most explicite you can.
thanks in advance.
Here is my email: [email protected]
Could you please share the solution...
godofwap said:
over the past few weeks some of the buttons (namely left soft key, up and left) have stopped working, i've tried numerous roms just incase but it's definatley a hardware issue, now, i've dismanted the phone using the diamantos guide to see if anything jumps out at me, gave the phone a damn good cleaning whilst i had the chance, put it back together....but nothing, everything seems to be in order, all components in their rightful place but i still cant work it out, does anyone know if this is a common problem or if theres a fix as i've been unsuccessful in my searches.
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I'm beginning to experience the same symptoms. I would be most grateful if you could publish the solution, or at least the link for an eventually already published solution.
Thank you very much in advance.
here ya go http://forum.xda-developers.com/showthread.php?t=603960 check out my other post.
Hi Everyone,
I am new to the forum and a rookie with phone tech. If someone can please help me out with these questions I would appreciate it thanks a lot. I know this stuff was probably addressed in the past forums but I didn't see a resolution on the threads.
1st Issue
3g is hunting back and forth with edge as it interrupts phone services. It seems to always drop signal when I am on the 3g network and it takes away from incoming and outgoing calls. I am in New York and was wondering if anyone else is having this problem.
( Side note: I called up T-mobile and they said it was the "hardware issue" and that it was just the phone so they are going to send me another one. I doubt that's the issue and they said if the next hd2 I get has the same problem they will get it ticketed and let their engineers know. That's the only solution I have as of now. )
2nd Issue
If anyone has found a battery charger or has purchased one already would you please post model and also a feedback as well. Some were already noted in the past threads. Not good at modding chargers so nothing modded please.
Thanks in advance to whoever responds
ipoker said:
Hi Everyone,
I am new to the forum and a rookie with phone tech. If someone can please help me out with these questions I would appreciate it thanks a lot. I know this stuff was probably addressed in the past forums but I didn't see a resolution on the threads.
1st Issue
3g is hunting back and forth with edge as it interrupts phone services. It seems to always drop signal when I am on the 3g network and it takes away from incoming and outgoing calls. I am in New York and was wondering if anyone else is having this problem.
( Side note: I called up T-mobile and they said it was the "hardware issue" and that it was just the phone so they are going to send me another one. I doubt that's the issue and they said if the next hd2 I get has the same problem they will get it ticketed and let their engineers know. That's the only solution I have as of now. )
2nd Issue
If anyone has found a battery charger or has purchased one already would you please post model and also a feedback as well. Some were already noted in the past threads. Not good at modding chargers so nothing modded please.
Thanks in advance to whoever responds
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Not sure about the charger though, but your first issue... it seems a lot of people are having that issue (me included). I live in the Miami area and have the same exact problem. There is another thread about this as well. Take a look at it
I for the life of me cant figure out why my camera is completely dead! I have FULLY wiped all caches,everything under 'WIPE' via AMONS and even formatted my SD card as well as trying an alternate SD card(both 8GB--C6speed)--never had a problem w either card on ANY ROM...ALL OF A SUDDEN the past 2days my camera goes to a FULL BLACK SCREEN,when pressing the CAMERA icon. Occasionally the taskbar will remain uptop but will timeout when screen display shutsoff. Now if i launch CAMERA via DESIRE ROM(KING),ill get the notice about clicking trackball to resume camera but as soon as i click it,the message dissapears and the screen will go back to black screen again...and repeat. I SWEAR i have DONE MULTIPLE COMPLETE WIPES AND REFORMATS so im left to believe its THE HARDWARE itself! CAN ANYBODY PLEASE LEND ME A HAND IF the similar problemhas occured...On the Nandroid backups that ive restored from FULLY FUNCTIONING bkups,if i launch NEXUS TORCH it will say CANNOT ACCESS LED---this is THE ONLY info besides the "camera wake message"mentioned earlier that i can provide. Thanks in advance and pleas edont flame for NOT being in Q&A bc this is more of a DEV related restore question.
**oh and BTW--I DID TRY TO INSTALL the DESIRE R2 cam fix and does nothing. I tried it when all was working fine early in the week and it did nothing to help FLASH timing for me,so i NAN restored back to prior state and CAMERA continued working until about THURSDAY night--regardless--PHONE is in OUT OF BOX STATE--MINUS UNLOCKED and it STILL doesnt work!---PEACE and Happy Mothers Day to any Mothers out there in XDA world!
***Captain Obvious to the Rescue!!***
Your hardware has malfunctioned. Contact HTC for a repair.
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
ghostrida said:
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
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1. i should have known you were from Philly and cant read--I TRIED STOCK ROM
2. CAPS is to put highlights on key terms so idiots dont read over the fact that I DID TRY STOCK ROM---see how that helps?
3. Thanks for your informative responses---any suggestions from CAPTAIN OBVIOUS how to get service on a ROOTED device without being charged full price on the phone?? Ahhh--thought not!--So i tried here to see if anyone else had similar situation. AGAIN-thanks for your help as well SERIAL TOON--geez
If it's a hardware failure they won't charge you.
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
What do you base this on...Heresay?
BlueScreenJunky said:
If it's a hardware failure they won't charge you.
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I didnt intend to sound rude,im just a little pissed right now..I Only ask bc i already had an issue in January days after receipt of phone. Issue was solved by sending me a new battery bc other was causing random shutdowns (ive since forwarded this info to another XDAmember that had exact same issue and they give him replacement phone at 1st but issue continued to occur--i told him about my story after he posted his problem, he contacted them this weekend and confirmed with me today that a new battery was on the way..see my public IM's for info). Anyway,when i was dealing with the battery issue they said they would definately NOT be able to fix under warranty bc the phone is rooted and unlocked. I can attest to the few people on here that said theyve been successful in such cases,but either way,IVE ALREADY STATED that i tried the DESIRE R2 camera kernal to see if that helps,so im not going to be dishonest and tell them i havent tried anything other than custom roms. Again..positive suggestions or similar experiences with warranty info would be appreciated....trollers looking for a funny post or to degrade people can eat one!
joshlusignan said:
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
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Thanks JOSH, ill look into it tommorrow--as i stated tho--i feel im being dishonest for trying the DESIRE R2 cam and saying that they should cover it---uninformed people will assume THAT couldve caused it,even though i used phone afterwards for a few days w no side effects
Hey Milton, like others have mentioned in here might want to try flash back to stock and seeing if the problem persists. If it does then your looking at a hardware problem and you should contact HTC/google for repair.
Yea...i was thinking that from get go--(hardware prob). Im on cheesy STOCK ROM right now and have been for cpl hrs...but its obvious its gotta be hardware...NOW comes the crappy part of trying to explain it to HTC when attempting to get an RMA!--Yee Haa!
MOD PLEASE CLOSE OR DELETE---THANKS!
Milton, among the items on the very small list of things folks around here want in return for helping you is that you lay off the caps. Doesn't highlight anything that you'd want to highlight.
Doug
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
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That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
As for your phone. Call Google which will probably have you call HTC. People have gotten their rooted devices fixed for free if it's a genuine hardware problem and nothing caused from the rooting process.
milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
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You should send it to HTC for repair. Charging fee or not, but thats the only option to you right now because its a hardware failure.
mikroN1 said:
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
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I was thinking the exact same thing, don't know where he must have learned how to type. Then you criticize people from Philly, or whatever its called somewhere, for not knowing how to read. I would say mirror that advice and learn how to type.. type properly.
Torch will work until camera app is used then it wont work again until i reboot. After reboot, torch will work ONLY on regular/lower setting. MAX brightness will not work. Toggle back to LOW setting and torch will work again. Im going to try what DOUG suggested bc that is the only thing i havent tried yet...but the way torch and camera are acting up and requiring reboots keeps me willing to try software tricks first...WHAT ties the TORCH's HI setting to the camera app adn yet keeps the LOW setting seperate!??..ill try the TORCH dev real quick for some insight on how the two work hand in hand.Thanks for anyone using their time to help instead of criticize. Sorry for mocking ones ability to read but i was quite [email protected] time bc i lost a major function on my phone.My apologies to all
Seriously Milton? More?
milton007 said:
Please DONT lend assistance to someone like this. IF they cant bither to read THE MOST SIMPLEST instructions, they should NOT be attempting this in the first place...thats just sheer ignorance...
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The attitude, hostility and the caps are not welcome here.
Along with the others I have no sympathy for you. Learn proper grammar and get a better attitude.
Troll much? Go tell your mother happy mothers day if you have that much time to pull up old posts from people asking questions in a 'kernal forum' about basics. Basics that anyone should know, if not they stand a much better chance on damging their phone. It wasnt being ignorant. Since you know everything there is to know about everyones posts, tell me where the topic dealing with my specific camera issue has been previously posted and ill be glad to read and search thru that forum. I wasnt the one asking questions about something mentioned in the OP (uh oh i used caps--oh geesh-someones gonna be saaad now!)and numerous pages before. Im sorry i dont spend all my life on forums to know that only words approved for caps are indeed CAPITALIZED. Petty little boy-and by the way, i was trying to stress your good advice by typing your name in caps so people would credit you with the help-Sorry to have taken your precious time sir. Good day.
Hi Guys,
I've had a problem with mY HTC HD2 T8585, The phone call would intermittently go quiet on the OTHER END. It's a HK Version phone im using it here in Australia with Optus. Ussually if I tap on the screen or go Vol up the voice goes good again on the other end.
I've had the whole board replaced (as another problem it had), so it has a new board, tried various firmwares but it is still happening.
If ANYBODY has ANY information on this I would appreciate it, as I've spent so much money going in and out of warranty sending to HK and back. It might be a software bug since tapping screen or going vol-up SEEMS to fix it, maybe with the auto proximity sleep during phone calls, anyway to try turn that off to rule that out.
Other than that does anybody have any ideas?
Surely this must have happened to others.
If anybody could give me hints on disabling certain features/settings that might have an effect on what I am experiencing let me know. I don't know if it could be carrier related with this specific device?
I've tried so many things so if anybody knows anything please let me know.
Thanks
Any ideas guys?