Htc phone turning off bellow 30% - HTC U Play Questions & Answers

Hello!
I bought my HTC U Play phone one year ago and i didnt saw any problem with it. Like few months ago the battery becomes crazy! Like i use normally youtube games etc. But when the battery percentage goes on 30% battery in few seconds goes to 25% 15% 8% 3% 0% and it turns off... Like what the heck?! And last night i left it without charging on 47% i woke up with 0% also look at battery history:
I need to send you email with photo im new user
Please if you have me to suggest what should i do replay!
Thanks!

It's a faulty battery. At least it sounds like it to me. If there's still warranty you could sent it to the support. Within warranty the one time exchange of the battery is free.
Sent from my HTC U12+ using XDA Labs

Related

Battery life sucks?!

So last night was NYE. I took my phone out with me and the battery was at 100% according to Touch IT ROM.
I took 4 or 5 pictures which were terrible, the camera sucks.
I stayed at a mates and woke up this morning, the battery was down to 20%?!
I haven't even used the phone and after 16hours or so the battery was nearly dead. What the hell, am I doing something wrong.
I always thought the battery sucked but this is a joke
Evostance said:
So last night was NYE. I took my phone out with me and the battery was at 100% according to Touch IT ROM.
I took 4 or 5 pictures which were terrible, the camera sucks.
I stayed at a mates and woke up this morning, the battery was down to 20%?!
I haven't even used the phone and after 16hours or so the battery was nearly dead. What the hell, am I doing something wrong.
I always thought the battery sucked but this is a joke
Click to expand...
Click to collapse
same here ill try to get a new one
Check if you have any applications running in the background. Do you have Wifi turned on, bluetooth? Every module that is enabled keeps sucking power. If you don't turn them off, your phone can indeed get drained pretty quick. The battery is just fine, 1500mAh isn't bad at all. Do keep in mind that - due to the big screen and many options - phones like this just don't last for a week.
Also, did you fully uncharge your battery when you first used the phone?
If the problem persists, you can always contact SE to get a new one, as it's not supposed to drain that fast.
I know on the old P990 if you didn't exit the camera app correctly it just ran in the background and drained the battery. I do a double check in the task manager every so often to ensure that nothing was left running that shouldn't be.
http://forum.xda-developers.com/showthread.php?t=463775
This is a thread from Touch HD about AE Button Plus.
I am testing this now on my X1 because I am alos not happy with MY battery life.
dingolino
the camera is not that bad, actually it's one of the bests I seen in a mobile device... anyways, don't expect to take, for example, good night photos, but actually, with good lighting the photos came really nice.
as for battery; I'm sure you shoudl have something (maybe wayfinder) running in the background, with moderate use I get 3-4 days of battery without problems; and I never let it get down 40%.
i get about 2 days max on my battery. thats with nothing running in the background, althought it does ckeck my emails every 15 mins.
shame u cant buy a bigger battery like a 3000 that would last twice as long as 4 days on one charge would be amazing
Hm.... i have another one for you guys. I was using the phone non stop for the past couple of days. Wi-fi is always on and i watch media and use opera a lot. The battery lasts for about 8 hours. When i got the phone the battery was almost dead. I did charge it but for a couple of hours only. Then i charged it overnight for 12 hours. Did the fact that i did not charge it for a long time from the box affects my battery life???
orelsi said:
Hm.... i have another one for you guys. I was using the phone non stop for the past couple of days. Wi-fi is always on and i watch media and use opera a lot. The battery lasts for about 8 hours. When i got the phone the battery was almost dead. I did charge it but for a couple of hours only. Then i charged it overnight for 12 hours. Did the fact that i did not charge it for a long time from the box affects my battery life???
Click to expand...
Click to collapse
yeah, i did that with a phone i bought about 2 years ago and had to get a new battery as the original one would die after a day or 2 (should last about a week as was standard phone). i always leave a new phone on charge overnight now so i know its charged all the cells
I'm not going to say that you guys are wrong, but...
This phone, does not need to be fully drained the first time you use it, nor does it need to be fully charged. That was only an issue on older batteries, it's not an issue anymore.
I also believe it says so in the manual somewhere So, I'm guessing you guys had some defect batteries, cuz it's not an issue with the battery thats in the X1.
are you using Itjes latest HD based rom?
I found I got really bad battery life out of it for a couple of days till I let it run down to under 10% then charged it again. It's working fine now.
CantoX1i said:
I'm not going to say that you guys are wrong, but...
This phone, does not need to be fully drained the first time you use it, nor does it need to be fully charged. That was only an issue on older batteries, it's not an issue anymore.
I also believe it says so in the manual somewhere So, I'm guessing you guys had some defect batteries, cuz it's not an issue with the battery thats in the X1.
Click to expand...
Click to collapse
I heard the same thing from a couple of people. Older batteries had that problem but modern ones don't. I just wanted to make sure =P
u might be right. like i said it was about 2 years ago it happened to my phone. but why take the risk
The only thing I had on was wifi and check mail every 30minutes.
I only use general useage (8 pictures and a few messages)
but that was it. I dont understand. I charged it for 20mins and its gone from 20% to 60%.
7hours later its only on 50%. Strange thing is, my phone has been on a radiator all day and it hasnt last that much charge.
Last night it was freezing -4c outside and wasnt that warm inside, then I slept in a cold room. I wonder if heat has anything to do with it :S
Evostance said:
The only thing I had on was wifi and check mail every 30minutes.
I only use general useage (8 pictures and a few messages)
but that was it. I dont understand. I charged it for 20mins and its gone from 20% to 60%.
7hours later its only on 50%. Strange thing is, my phone has been on a radiator all day and it hasnt last that much charge.
Last night it was freezing -4c outside and wasnt that warm inside, then I slept in a cold room. I wonder if heat has anything to do with it :S
Click to expand...
Click to collapse
Did you flash your phone recently? was the battery at full before you flashed it? it's been reported as a problem on other phones (I remember the UNI used to do this) that if you flashed when the battery wasn't at full it messed up the power levels.
Evostance said:
So last night was NYE. I took my phone out with me and the battery was at 100% according to Touch IT ROM.
I took 4 or 5 pictures which were terrible, the camera sucks.
I stayed at a mates and woke up this morning, the battery was down to 20%?!
I haven't even used the phone and after 16hours or so the battery was nearly dead. What the hell, am I doing something wrong.
I always thought the battery sucked but this is a joke
Click to expand...
Click to collapse
Mine was crap the first few days. I read somewhere on this forum to run battery to zero and charge overnight with the phone off. Mine now lasts all day and is recharged each night.
Just a sidetrack with regards to batteries...
When I charge my X1 with the device turned on, the battery tends to heat up till even the casing is hot to the touch. Is anyone else encountering the same thing?
However, when the device is off while charging, the battery doesn't heat up.
Weird...
It depends on what applications you've installed.... Touch flo drains it like hell.
My phone looks like this.
I use SE panel 1, no other gimmicks.
Pocket player for music 2 hrs each day.
15 min of video here and there.
2 hrs of phone calls, and a hell a lot of messages, which means keeping on switching the phone from potrait to landscape and so on...
SPB phone suite.
SPB wallet.
SPB Wireless manager.
I get a solid 2 days with about 15% remaining at the end of the second day...
thengwee said:
Just a sidetrack with regards to batteries...
When I charge my X1 with the device turned on, the battery tends to heat up till even the casing is hot to the touch. Is anyone else encountering the same thing?
However, when the device is off while charging, the battery doesn't heat up.
Weird...
Click to expand...
Click to collapse
As much as possible put the phone in sleep mode when you charge the battery. And the battery gets more heated up when charging over USB.
Hi!
I had the same problem some days ago. Even if the X1 slept on my desk with no application running, after 2 days the battery was empty.
I thought about what I installed last and deinstalled Batti. And now the battery lives much longer.
Btw... does anyone know a good app to show the status of the battery? Or how I can show it instead of the clock?
Batti was great but charging every second day was not.

Battery suddenly drained completely

Before I left the house to go to work, my 10.1 Tab (Google I/O Limited Edition, rooted with 3.1) was at around 80%. I get home 9 hours later and the battery is completely drained. I plugged it in to the charger and turned it back on to see the battery at 1%. That just doesn't seem right to me. I can usually go about 2 days without putting it on the charger.
I've attached an image of the Battery Use graph, you can see it just drops like a cliff for no apparent reason. Has this happened to anybody else? Also, I just noticed that the time it was off (approximately 9 hours) is missing from the graph, so it only shows just under 5 hours.
I had the same issue last night. It had ~40% battery left when I went to sleep last night and this morning it wouldn't turn on, so I plugged in the charger and found the battery drained completely.
Interesting that it happened for you the same night. For me, it seemed to have happened around 5-6pm Pacific time on June 23. I don't know the exact time because I didn't have it with me at the time.
Happened the same to me a couple of weeks ago.
Battery was at 40% and overnight went to 0% and the tablet turned off.
Very weird
Came home to find mine with the screen on but completely black so you could BARELY tell it was on. Had to reboot as it wouldn't respond. When it did I only had 20% charge. I had unplugged it about 5 hrs earlier and left it with about 95% charge. Only happened once though so I haven't worried too much, maybe a similar issue though
Sent from my PC36100 using XDA Premium App
If I had to hazard a guess.. it would probably have been a runaway process in the background somewhere that totally drained the battery. If it was the battery itself losing a charge like that, I would be worried.... When batteries discharge like that for no reason, they can actually explode... (it is rare, but possible..not trying to cause a panic).
jvanbrecht said:
If I had to hazard a guess.. it would probably have been a runaway process in the background somewhere that totally drained the battery. If it was the battery itself losing a charge like that, I would be worried.... When batteries discharge like that for no reason, they can actually explode... (it is rare, but possible..not trying to cause a panic).
Click to expand...
Click to collapse
Wouldn't a runaway process drain the battery slowly over time? This seems to have happened instantly.
I really hope i dont find mine doing this... If I watched a laptop do it I would say the battery was shot. Now that its been charged does it hold a charge just as good as it was prior?
Im jealous you got the google I/O tab, was trying to get one on ebay but to hell with spending all that money for an army of androids you wil never see in a case. I heard they were giving them away for free @ the conference...
Happens tome as well
COUPLE of days ago sentries sleep and woke up to a dead tab
Before I went to bed I had at least 50 perent charge
well , twice in 5days usage .... there is a problem ..... weird
Sent from my SHW-M110S using XDA App
mine no response in wall charging ..so worried that i am pondering your words ...'when it did '
were u trying to. say the tab was not being able to boot in quite some time ?
dsEVOlve said:
Had to reboot as it wouldn't respond. When it did I only had 20% charge.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Sent from my SHW-M110S using XDA App
I have had my tab 3 days unrooted. I left it last night at 85% and came home several hours later with the battery totally drained.
Will wait and see. Mine boot, battery 44%, not sure a wall charge in 30 some minutes can charge this much. Battery usage found no clues, no sign of sudden drop......
Yep just happened to me Also. This is a real problem.
first to make sure these power saving settigs are alright ,especially gps which will be turned on by so many location iasking apps.
i originally thought it happened twice on me . now i got to. say the first time my gps is on ,second time , the 10.1 looks no response /dead , but press power burton longer, it will be back in desktop without boot,kind of like hibernation on pc ......maybe after a quite long time no activity, 10.1 manage to hibernate itself .....just guessing
Sent from my SHW-M110S using XDA App
i just had this happen to my 7" gt. never happened before.
Maps, for some reason, has been quite active even though I haven't used it in a while. I am not logged in to Latitude or anything so I don't know what gives. Also, CNN and USA Today apps seem to consistently get active on 1-5 hour intervals even though I disabled Notifications, etc. Anyone knows the reasoning?!
Last night I was browsing the web at about 30% battery, when my tab just clicked off out of nowhere. I wasn't able to turn it back on until I'd plugged it in. Once I got it back on it showed 1% battery.
Very weird...
battery issue
So last night im surfing the web battery is about 65% suddenly the remove charger battery full message pops up and the indicator says i have %100 full? I hadnt charged it in 4 hours.
jvanbrecht said:
When batteries discharge like that for no reason, they can actually explode... (it is rare, but possible..not trying to cause a panic).
Click to expand...
Click to collapse
Maybe if there's dead short and the pack isn't fused. Otherwise I call BS.

[Q] Weird battery usage

Hi, I've had my Play for about a week now and absolutely love it. The only thing I don't get about it is it's weird battery usage.. it seems to charge slower than it uses for one thing, and the usage seems kind of random.
Last night I went to bed with about 70% battery usage. This morning I woke up and my phone was off. I tried turning it on while charging but it didnt work (not even a charging indicator), I took out the battery and put it back in which got it working. Once it booted I checked the battery usage and it showed it basically went from 70% to 0% at once..
Also when checking what processes used the battery it seems off.. Camera 15% while I hardly used it, Keypad 5% seems weird as well.
Anyone know what's going on? Is this a common thing with the Play or is my device possibly malfunctioning?
Thanks
Your usage seems nothing like mine. Mine says standby, display and wifi take the most and doesn't even show keypad. And my battery draining is always consistent, it doesn't fluctuate like yours did.
Sent from my R800
@Naatan I've sent my device to service for the second time now. First time it was something different than this, but since i got it back last monday it has acted like you posted, not exactly the same as you describe but close. My phone also turns of during the night at some point, first i thought it was drained. Had to pull the battery first and then leave it in the charger untill the charging symbol showed before i could boot again and when booted up the lockscreen showed 35% one morning and 62% another morning. So my phone is not draining but acting weird. Even when i turn it off i have to pull the battery to turn it on again. My phone is updated to the newest firmware 4.0.A.2.368 - 2.3.3.
As i said it's at a service place right now (they broke my volume button last time they fixed it, so i had to go back) and when i get it back from repair i will downgrade to 2.3.2 and run it for a week and see if the same thing happens and then i will update to newest for a week and see what happens. I think it's a bug in the new update, randomly hitting devices as they are not all alike as in the hardware behaves a little different from device to device, hence when oc'ing you have to do it a little at a time cuz one clock works perfectly on one device but messes with another.
Will report my findings.
Regards Dousan...
My cell standby is 56% battery usage and its on 11% battery and only off charge 12 hours ago. Horrible atm
Sent from my R800i using xda premium
I haven't charged mine in 3 days, and have 35% left, with around 3 hours use on wifi for browsing and Facebook
Sent from my R800
My battery has certainly suffered with the update. The battery life used to be pretty awesome, now id compare it to an iPhone struggling to last through the day. And thats with pretty minimal use.
Sent from my R800i using XDA App
What's the mystery with this 4.0.a.2.368 update.. I got kinda same problem too http://forum.xda-developers.com/showpost.php?p=17545087&postcount=13

[Q] Strange battery issues

I have CM7.1 on my MT4G. Over the past week or so, my battery has been dying after 2-3 minutes of use. I'll get a full charge, take it off the charger, use any app(Angry Birds, Gtalk, text messaging...) and the phone will shut itself off after just a couple minutes of use. When I turn it back on, it says 2%-3%. It then shuts itself off again, I plug it in and turn it on...says anything from 3% to 90%.
I've always ran the battery down and charged to full. Is my battery kaput? Is there a way to fix this?
deadlittlepuppy said:
I have CM7.1 on my MT4G. Over the past week or so, my battery has been dying after 2-3 minutes of use. I'll get a full charge, take it off the charger, use any app(Angry Birds, Gtalk, text messaging...) and the phone will shut itself off after just a couple minutes of use. When I turn it back on, it says 2%-3%. It then shuts itself off again, I plug it in and turn it on...says anything from 3% to 90%.
I've always ran the battery down and charged to full. Is my battery kaput? Is there a way to fix this?
Click to expand...
Click to collapse
Most likely.. take out the battery and inspect for leaks(might be very small discharge you might not see it clearly leak can and will damage your phone)..let it die completely, and let it stay off, charge it till the green light comes on, reboot into recovery, clear battery stats, reboot and see how long it last, also change your brightness, and other settings that might be consuming battery use..if none of these helps.. just buy another battery.
Sounds like your battery is screwed. Just buy a oem battery or get a mugen power 1650mAh
Sent from my HTC Glacier using XDA App
My issues aren't quite that bad, but after I upgraded to CM7.1 from 7.0, by battery has been terrible. 15-20m of phone calls over BT takes ~20% of the battery. 15m on Angry Birds chewed up ~40% of the battery. I downloaded the latest nightly (252) and will see what happens.
Try a dif battery and see if it does the same thing. So you can rule things out
Sent from my HTC Glacier using Tapatalk
Mines also been horrible since I went from CM 7.0 to CM 7.1. Not sure whats up but it dies in like 6 hours on standby. the battery use app shows that most of the battery usage is by "Cell Standby". So effectively, doing 'nothing' is eating up the battery?
~Phil
I guess I'm not having the problem you guys are having with battery drain. Granted I didnt use my phone that heavily, but still sitting at 60% after 10 hours. But if your battery is dead after 3 minutes something is seriously wrong, I agree and try a new battery.
Sent from my HTC Glacier using xda premium
pompeiisneaks said:
Mines also been horrible since I went from CM 7.0 to CM 7.1. Not sure whats up but it dies in like 6 hours on standby. the battery use app shows that most of the battery usage is by "Cell Standby". So effectively, doing 'nothing' is eating up the battery?
~Phil
Click to expand...
Click to collapse
You need to calibrate the battery after changing ROM's. Download a battery calibrator from the market. (Don't pay for one. There are like 10 free ones)
Charge the phone fully overnight. Calibrate it in the morning.
Give it a few days to gather new battery data, and then enjoy getting a full day's use from the phone.
Update
So, it's gonna have to be the battery. Recalibrated, no good. Tried a few different ROMs from CM7 nightlies to MIUI, no good.
Waiting for the new battery to get here to be sure.
Thanks for all of the help and advice!
same problem here
hello there, i got 2 mytouch 4g both running the same rom (virtuous unity 2.39) one of them has eaten 2 batteries that i bought thinking that the batteries were somehow broken or damaged... i came across this thread, read the reply recomending battery calibrator when i reached for my phone (that i left sitting on my drawer waiting for a new batt AGAIN) to give it a try and to my surprise it was still on and i has been on for 2 days 11hours and the fricking battery was at 97% before that it started to turn off-discharge so i put the thing on airplane mode and there it was till now... dunno why or what but i think it has something to do with the radio/network... hope we find a cure for this
I've been having this same issue, and I was wondering if replacing the battery fixed the issue? Thanks.

battery draining in seconds

Good evening people at xda,
From the past few days i am facing an issue in which my battery drains instantly like if i unplug my phone at 25% within 1 minute its at 17% and within 5 minutes it is zero and phone shutsdown. Then i remove my battery and put it back and the battery is again 18% and then again the same thing happens.
*I had made sure that no app is causing this immense drain
*my phone is not rooted
*Running lollipop
*N910G
Any help would be strongly appreciated!
New battery. Mine was doing the same thing. Got a whole new phone when I replaced the battery.
Sent from my SM-N910P using Tapatalk
Did they replaced in warrantly period for free or not?
pilotmills said:
new battery. Mine was doing the same thing. Got a whole new phone when i replaced the battery.
Sent from my sm-n910p using tapatalk
Click to expand...
Click to collapse
Didn't bother with the hassle. It was at the end of the warranty period and the batteries are so cheap these days. Got a two pack of Anker for about $40 I believe. Great company for chargers/battery packs/batteries.
Sent from my SM-N910P using Tapatalk
Same here over here. I have an N910C and I get sudden battery drains. The battery starts jumping down from X% to Y% in seconds until phone shuts down. So, I connect my charger and suddely thr battery is 15% again. Sometimes I see that battery is 20% and I connect my charger but I doesn't start charging my phone, it is as if I started a battery countdown and instead of charging my battery starts discharging faster than the speed of sound. Other days I have 40% and suddenly 0%; phone shuts down. This is insane. Let me know if battery replacement solves the problem.
Also getting poor battery life and fast drain in seconds. Had 13% of battery yesterday, started Skype call and phone shuted down. Last night I had 27% and turned on the ultra power saving mode. Had 25% in the morning, turned the saving mode off and battery went straight to 7% and phone turned off in half minute. Should get new battery tomorrow, will update then.
Sent from my SM-N910F using XDA Free mobile app
Same as what I experienced last week. And I noticed the left side of my screen was lifting.... then I checked the battery and saw it bloated... I threw it away and used my spare....
well i got it done by the company under warranty. got a part named "msb" replaced!

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