Need help sim unlock tracfone galaxy S5 SM-S902L - Galaxy S 5 Q&A, Help & Troubleshooting

is there anyway to sim unlock (carrier unlock this phone? Please

AXng said:
is there anyway to sim unlock (carrier unlock this phone? Please
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im looking for the same thing.

nope they wont let you unlock from their service...tracfone told me it wouldn't work on there new and improved network so they offered me a $40 rebate off any new tracfone over $80....I cussed and argued for two weeks with no avail...I had another old tracfone and was also running on that old Verizon cmda network, well they activated it..I put the sim card in the galaxy and it works fine....they just wanted me to buy a new phone...well i get on the phone with them to tell them that I got my 902l working on their "new network" ...they said that I was a liar and that the imei for my phone was never even branded with verizon/tracfone ever....I said cool and let them go with what the computers show...I figured out that since i'm flash happy with ASOP pie ROM's i knock out my radios or whatever all the time...so when my phone doesn't work my imei# is also blank slated meaning no carrier or csc identifiers...which means that you have a good chance of getting Boost mobile or metroPCS to work...I'm from Knoxville, TN and I called every carrier trying to get service when tracfone went loopy....Boost will activate it for sure because they run the old cmda...I'm good with tracfone I've always used there service...but I will say that I do have a Tmobile 900T motherboard i got for $10 off ebay on the way because I'm needing bootloader upgrade so I can use my fingerprint sensor on these newer ROMS...And the GSM radios so i can just go with whoever carrier I feel....

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[Q] LG-LS980

I just got my hands on one, great phone, best I've ever had.
I got offered a job out of the country and will probably be moving to Brazil soon, did anyone have any luck unlocking this phone yet? I know the phone is both GSM and CDMA, and it also has a SIM card slot, I haven't tried just putting another SIM card on it yet. It might be a little too soon since I think the sprint variant just came out, but thought I'd ask.
Thank you
Don't worry, it is already unlocked for any gsm carrier. I use it in Asia with local sim card without any problems.
Melodycd said:
Don't worry, it is already unlocked for any gsm carrier. I use it in Asia with local sim card without any problems.
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Apologies for digging this back up, but I have just arrived in Brazil, what setting did you use for it to recognize the SIM card? I put it in and it definitely does not ask me for a SIM unlock code, and sprints manual for it says that it isn't SIM locked. Again, apologies, it's just that the G2 is just sitting here for now.
Edit: Ah I just realized you have the Verizon variant of the phone, mine is the Sprint one The Verizon is indeed unlocked out of the box. I'd like to know about the Sprint one.
Also have a sprint ls980 and is locked
Call sprint to unlock it for you over the phone?
Last year I called sprint first before international travel, then I was given some instructions (thanks the representative) to open the service menu in the phone (moto photon) and made some changes to it.
After landed in China I bought a sim card and got the phone up to a GSM network. It took me some more time to find out and set APN settings correctly to enable data connection. Store guys there were smart looking but seemed not familiar with adopting sprint phones.
Later I even spared some time to download local CDMA radio firmware and flashed it to the phone, and finally was able to use the phone on CDMA network there. I had to flash the photon back to sprint radio once landed in LA.
Hathoid said:
Apologies for digging this back up, but I have just arrived in Brazil, what setting did you use for it to recognize the SIM card? I put it in and it definitely does not ask me for a SIM unlock code, and sprints manual for it says that it isn't SIM locked. Again, apologies, it's just that the G2 is just sitting here for now.
Edit: Ah I just realized you have the Verizon variant of the phone, mine is the Sprint one The Verizon is indeed unlocked out of the box. I'd like to know about the Sprint one.
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harmonyxda said:
Call sprint to unlock it for you over the phone?
Last year I called sprint first before international travel, then I was given some instructions (thanks the representative) to open the service menu in the phone (moto photon) and made some changes to it.
After landed in China I bought a sim card and got the phone up to a GSM network. It took me some more time to find out and set APN settings correctly to enable data connection. Store guys there were smart looking but seemed not familiar with adopting sprint phones.
Later I even spared some time to download local CDMA radio firmware and flashed it to the phone, and finally was able to use the phone on CDMA network there. I had to flash the photon back to sprint radio once landed in LA.
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Unfortunately I'm not a sprint customer, I was given this as a gift by someone who didn't know about the whole carrier locking dilemma. Most of the other GSM-able sprint phones have been unlocked by users also, and on the other hand, on new phones, it takes sprint quite some time to figure out how to unlock it themselves, at least from what I've been reading.
Hathoid said:
Unfortunately I'm not a sprint customer, I was given this as a gift by someone who didn't know about the whole carrier locking dilemma. Most of the other GSM-able sprint phones have been unlocked by users also, and on the other hand, on new phones, it takes sprint quite some time to figure out how to unlock it themselves, at least from what I've been reading.
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There are some 'SIM unlock' LG G2 posts like this:
http://forum.xda-developers.com/showthread.php?t=2455956
I never tried/tested it tough.
harmonyxda said:
There are some 'SIM unlock' LG G2 posts like this:
http://forum.xda-developers.com/showthread.php?t=2455956
I never tried/tested it tough.
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Click to collapse
These unfortunately don't work as with sprint there isn't an unlock code to even put in when you put another SIM card on the phone.
Dammit! I've ordered few LG G2 Sprint, for use with GSM services overseas, but now I see that I'm in trouble cause of that Sprint's lock!!
Is there any solution???
Ramonsterator said:
Dammit! I've ordered few LG G2 Sprint, for use with GSM services overseas, but now I see that I'm in trouble cause of that Sprint's lock!!
Is there any solution???
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Click to collapse
As of now I don't think there is a solution, I have not heard of anyone who's actually gotten it unlocked yet, not even from sprint, I think we'll have to wait a while before we see any unlocking business.

[Q] verizon s5 works on att but not tmobile ??

i have had the verizon s3 work in global mode dge only tmobile
ive had the verizon s4 work in global mode hspda+ tmobile and att h+
ive had the verizon note 3 work in global mode on tmobile and h2o aka att mvno
all have had good and bad imei with verizon didnt seem to stop them from working altho 1 out of the 5 or so s4 phones just wouldnt get signal had to force wcdma mode we never did figure out just what was wrong with it as i switched over to h2o and it wasnt doing that issue anymore
since then ive kept my h2o att mvno simcard
been using 2 verizon s5 phones mine bad imei verizon after got on craigslist
and my wifes intentionally known was bad but bought anyways since we knew the darn thing would get signal on our h2o
now.... i got sick of my s5 and wanted to go back to note3
so i got a note3 happy happy joy joy and i was about to sell my s5 to a friend who knows the circumstances and was going to use it on tmobile
when we turn the s5 on verizon onn with tmobile sim it displays tmobile for 2 secs and then no signal ?!?!??!?! insert my h2o simcard wha la everything is perfect
im afraid its being blocked from tmobile use altho my friend has a in contract sim account and ive read that maybe it needs to be used with a month 2 month tmobile sim but i dont have any clue as to if this is true seems nonesense that an account type would matter insert friends sim in 4 other s5's idk if all of the ones he tryed were all bad imei tho or not but he said he hasnt had any luck trying to find a s5 its the reason i offered mine in the first place
im stumped is verizon sharing imei with tmobile do i need to worry about h2o not working later
been using this devices since aug just fine on h2o and still works on h2o just fine but tmobile doesnt seem to work apn or not global mode or any other mode
i havnt tryed phone info samsung and the secret code menu to force a specific band only but im thinking it still wouldnt work
long story short i see tons of people saying it wont work bla bla some saying it needs a carrier unlock and a bunch of people saying thier s5 verizon works just fine with tmobile so
im super sad is my verizon s5 just a att phone now or what the heck is going on here
now im wondering should i keep it and sell my beloved new note3 i dont want anyone getting screwed with my phone but i hate the task manager button !! i want my note3 but would need to sell s5 everyone wants tmobile no one wants att lol
i need to know DOES ANYONE HAVE A BAD IMEI VERIZON S5 WORKING ON TMOBILE IS THERE A CHANCE ITS A DUMB SIMCARD ISSUE ? NEEDS A MONTH TO MONTH PREPAID SIM NOT A INCONTRACT LEGACY SIM PS MY FRIEND GOT A SIM REPLACMENT 3 MONTHS AGO TOO HE SAID I GUESS THE DAYS OF CHEEP VERIZON UNLOCKED GLOBAL GOODNESS IS OVER

Anyone have experience with SIM unlocking services?

Hi, I am currently with AT&T but would prefer purchasing a t mobile S7 outright and unlocking it for use on AT&T. Anyone have any experiences with unlocking services?
Yap, I remember using https://www.unlockunit.com/ last year, charged me ~$20 for AT&T S6 Edge, and it worked.
Unlocking
I have used these guys a few times with success
Quick phone unlock dot com
don't know about ATT but with Tmobile, unlock codes do not work anymore. atleast for the s6
galaxy s7 edge unlock sim request
do any one know how to unlock sim for galaxy s7 sprint provider trying to switch to metro pcs
marese310 said:
do any one know how to unlock sim for galaxy s7 sprint provider trying to switch to metro pcs
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Try these guys - www.cellunlocker.net. I've been using them for a long time and they've always come through for me.
Sim-unlock.net
Did mine last night
i have used cellunlocker.net before and they have been 100% able to unlock what i had. i even made the mistake of buying twice for some reason but they refunded me the 2nd one without me even asking. it's the new tmobile unlock app i havent tried yet. i tried getting them to unlock my tmobile s6 before but after a day or two they said they couldnt do it because of the new system and refunded me and i never tried again. but looks like they figured it out for the s6. i would try it but there is no way for me to test if it works. every sim i have and can borrow is tmobile
I wanna buy now a Sprint, Galaxy S7, and use it on the Verizon network, because Verizon has less capabilities to play around with software. but Verizon is still the better service, so I wanna stick to them, so does anybody know if Sprint still locks their LTE phones? And will it work 100% on the Verizon network, and how will it work internationally on the GSM network, can someone please educate me in this Subject?
Try this service: www.unlockradar.com if you want to unlock your Glaxy S7. Customer support is very responsive and they can asist you at any time.

sprint variant?

Can I just change the Sim and use the phone on t mobile or Verizon?
stevo760 said:
Can I just change the Sim and use the phone on t mobile or Verizon?
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I have the Sprint variant, but right before I turn it on for first time I remove the sim and pup in my Tmobile one and is working perfect
That no longer works with they do now is when you're in the store they turn it on to verify it on their network even if you factory reset with the Sim no longer of a option
so update if you change sims prior to activation in sprint it remains unlocked. However unsure what happens when you put the sprint sim in
Playlandwizard said:
so update if you change sims prior to activation in sprint it remains unlocked. However unsure what happens when you put the sprint sim in
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If the sprint sim is in, I am pretty sure it locks the phone to their network until you call and request to have it unlocked. I will know soon enough, even though I got the pre-order discount, I hate having phone payments and pay them off as soon as possible.
Some one knows if sprint stores sells screen protectors?
swagglepuff said:
If the sprint sim is in, I am pretty sure it locks the phone to their network until you call and request to have it unlocked. I will know soon enough, even though I got the pre-order discount, I hate having phone payments and pay them off as soon as possible.
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Keep me(us) posted but for testing purposes sake when you open up a sealed box try it with a different carrier first T-Mobile AT&T Orange River you happen to be located verify that it works and then try to put in the Sim card in and see if maybe that doesn't autolock it I'm kind of reaching in granted I don't have a lot of knowledge about these things but again thank you
Playlandwizard said:
Keep me(us) posted but for testing purposes sake when you open up a sealed box try it with a different carrier first T-Mobile AT&T Orange River you happen to be located verify that it works and then try to put in the Sim card in and see if maybe that doesn't autolock it I'm kind of reaching in granted I don't have a lot of knowledge about these things but again thank you
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I know people have been successful, when buying it from Sprint directly. You just have this make sure the phone isn't powered up with a print sim in it. Also Amazon had them back in stock as of a couple days ago.
The next question would be, if someone out right bought an unlocked version and they popped a sprint sim into it what would happen....
Traded in my LG G6 from Sprint on September 13 for the PH-1(Directly from Sprint)..Phone was setup when I walked out of the sprint store..A hour later after a couple of calls and texting I switched over to T-Mobile with no problems..The phone comes unlocked out the gate..Reports told you that before the first phone ever shipped..Factory unlocked with all U.S. LTE bands..
Have you tried putting the sprint sim back in
Here was the first phone that they set up in store
Playlandwizard said:
Have you tried putting the sprint sim back in
Here was the first phone that they set up in store
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Isn't that saying a locked bootloader, not carrier locked SIM?
I have a essential ph-1 from Sprint and cannot unlock bootloader... Any help?

My unlocked Verizon S10+ is somehow locked

Alright, got a pretty wacky situation here. Trying to see if anyone has any ideas of how to fix this.
I bought an S10+ Verizon firmware from Swappa a few days ago. I intended to use it with T-Mobile. Good deal, good transaction, all good right? Wrong...
It was my understanding that most Verizon phones were unlocked and that I could just flash the Unlocked or T-Mobile firmware to get full T-Mobile functionality.
On receiving the phone I got a "This phone is locked, contact Verizon at etc etc" message. I shrugged and flashed it over to unlocked firmware, where I was met with an "Invalid SIM card. Network locked SIM card inserted." and "PIN to unlock SIM service provider" window. So the phone was locked. Here's my troubleshooting steps from there.
Contacted Verizon support online. They said they lock all their phones for 60 days now as of late July. I said I'd bought it used, they said it had been bought at Walmart recently and there was nothing they could do.
Contacted the seller. He gave me his proof of purchase that the phone was bought new from Samsung.com back in March. I used a site to check the IMEI and the phone was legit from March, and not reported stolen or sketchy at all. Samsung.com specifically says they don't lock their phones and it was well before the 60 day policy anyway.
Contacted Verizon support where they said the phone was purchased as a Verizon phone so it can't be used with other networks. I should sign up for Verizon to enjoy all the features of my phone ? ....and also have it activated on the network so it could be cleared and unlocked. Alright...
I took the phone to a Verizon store where they put an active Verizon SIM in it. Verizon SIM worked great, T-Mobile still had an unlock code. The employee was confused and said they've never entered an Unlock PIN before so he sent me to corporate Verizon support store they had nearby.
Corporate Verizon store was a ton more helpful and the guy called up their god-tier upper support guys. Those guys took over an hour fiddling with things and along the way determined that the phone and it's IMEI were all clear, not stolen, and unlocked. The previous owner had a clean account and was in good standing. The store guy said he'd never seen anything like this and in his four years he'd never entered a SIM pin before. They additionally made sure I hadn't accidentally encrypted my SIM with a pin (I hadn't) and that all the default Verizon 000000, 123456, and 111111 codes weren't going to work. They recommended I contact Samsung support.
Samsung support thought I was an idiot and said that all the phones sold on their storefront are locked and I should contact Verizon to get it unlocked. I tried explaining all of the above but it was like talking to a brick wall.
So what have I tried?
Flashed the phone from Verizon to Unlocked to T-Mobile to Unlocked firmware using Frija and patched Odin. Verizon firmware throws a "contact Verizon" message and sometimes a code window, unlocked gives me code window, and T-Mobile just says it's locked and doesn't give me anything.
I have tried Verizon, AT&T, and T-Mobile SIMs from my friends. T-Mobile and AT&T work for a couple minutes completely normally on reboot. Connection establishes, data, text, and calls come in. Then it locks up and doesn't work. Verizon SIM works entirely normally, but doesn't unlock phone even after being left in for an hour.
Going forward I am going to try
Ask the internet for help. I've googled the living daylights out of this problem and I can't find anyone in my situation. Help?
[\LIST]
Flash the phone back to Verizon firmware. Perhaps the unlock mechanism works somewhere in the firmware and only when it's connected to the Verizon network. Take it to the store, have them pop a Verizon SIM in for a bit, and hope for the best. Flashing from Unlocked to VZW firmware isn't working right now for some odd reason though. It's going back to TMB instead and I'm confused about that to.
[\LIST]
Figure out how to get non-incompetent support out of Verizon (though I've mostly gotten there already) or Samsung and see if someone can help me. When I had to unlock my T-Mobile S8 I bought from Samsung, the IMEI numbers weren't passed to T-Mobile so the regular support people said it was impossible. Eventually I got in contact with someone who broke me out of idiot-land and directly contacted a network engineer who solved the problem in less than 10 minutes. Maybe I can find a network engineer at Verizon?
I could use a sketchy SIM unlock website. Is there any not-sketchy ones?
There's an XDA thread for S10+ U & U1 updates by the mod ibowtoandroid. I believe he has an unlock service that's legit but apparently not cheap. If you read through that thread you might find information helpful for your situation. But if you post a question that was previously answered you will likely be told to read through the thread even though the person who tells you that could have actually answered your question in the same amount of time. It's not the friendliest thread but you might find your answer.
There is a lot of discussion about switching carrier firmware. Since your phone shows up as locked by Verizon even though it shouldn't be you might need to use a Verizon SIM for 48 hours before the phone will revert back to unlocked status--at the time your phone was originally purchased it was necessary to use a Verizon SIM on their branded phones for 48 hours before they could be switched to another carrier.
It's possible you got that message when you purchased your phone because the 48 hour clock started over for some reason but that's only a guess--the ibowtoandroid guy is far more knowledgeable since he actually has a business that unlocks phones.
Are you sure the person who you bought your phone from actually unlocked it before selling it to you? Even if the phone shows up as a device that should be unlocked the previous owner who had the Verizon service might have needed to call Verizon to verify the phone's unlock status before selling it.
Sometimes people accidentally relock these phones when flashing carrier firmware. It doesn't sound like you did that based on your description but if the previous owner flashed firmware to completely reset the phone instead of just performing a factory reset he might have accidentally relocked your phone on the software end.
based on wat ur saying the phone definitely seems to b carrier locked. I got an A50 from verizon and it does the same ecact thing..
theres services online you can use or some boxes have methods as well.. my tmo a10e for example was locked but chimera tool has a neat feature called carrier relock.. it essentially locks it to up to 64 carriers instead of actually unlocking the sim..
one thing i suggest tho is dont try to do it urself unless ur a seasoned expert lol.. i tried on a n976v and after a few harmless at commands it completely killed my imei and cert and mipi etc etc
camwow13 said:
Alright, got a pretty wacky situation here. Trying to see if anyone has any ideas of how to fix this.
I bought an S10+ Verizon firmware from Swappa a few days ago. I intended to use it with T-Mobile. Good deal, good transaction, all good right? Wrong...
It was my understanding that most Verizon phones were unlocked and that I could just flash the Unlocked or T-Mobile firmware to get full T-Mobile functionality.
On receiving the phone I got a "This phone is locked, contact Verizon at etc etc" message. I shrugged and flashed it over to unlocked firmware, where I was met with an "Invalid SIM card. Network locked SIM card inserted." and "PIN to unlock SIM service provider" window. So the phone was locked. Here's my troubleshooting steps from there.
Contacted Verizon support online. They said they lock all their phones for 60 days now as of late July. I said I'd bought it used, they said it had been bought at Walmart recently and there was nothing they could do.
Contacted the seller. He gave me his proof of purchase that the phone was bought new from Samsung.com back in March. I used a site to check the IMEI and the phone was legit from March, and not reported stolen or sketchy at all. Samsung.com specifically says they don't lock their phones and it was well before the 60 day policy anyway.
Contacted Verizon support where they said the phone was purchased as a Verizon phone so it can't be used with other networks. I should sign up for Verizon to enjoy all the features of my phone ? ....and also have it activated on the network so it could be cleared and unlocked. Alright...
I took the phone to a Verizon store where they put an active Verizon SIM in it. Verizon SIM worked great, T-Mobile still had an unlock code. The employee was confused and said they've never entered an Unlock PIN before so he sent me to corporate Verizon support store they had nearby.
Corporate Verizon store was a ton more helpful and the guy called up their god-tier upper support guys. Those guys took over an hour fiddling with things and along the way determined that the phone and it's IMEI were all clear, not stolen, and unlocked. The previous owner had a clean account and was in good standing. The store guy said he'd never seen anything like this and in his four years he'd never entered a SIM pin before. They additionally made sure I hadn't accidentally encrypted my SIM with a pin (I hadn't) and that all the default Verizon 000000, 123456, and 111111 codes weren't going to work. They recommended I contact Samsung support.
Samsung support thought I was an idiot and said that all the phones sold on their storefront are locked and I should contact Verizon to get it unlocked. I tried explaining all of the above but it was like talking to a brick wall.
So what have I tried?
Flashed the phone from Verizon to Unlocked to T-Mobile to Unlocked firmware using Frija and patched Odin. Verizon firmware throws a "contact Verizon" message and sometimes a code window, unlocked gives me code window, and T-Mobile just says it's locked and doesn't give me anything.
I have tried Verizon, AT&T, and T-Mobile SIMs from my friends. T-Mobile and AT&T work for a couple minutes completely normally on reboot. Connection establishes, data, text, and calls come in. Then it locks up and doesn't work. Verizon SIM works entirely normally, but doesn't unlock phone even after being left in for an hour.
Going forward I am going to try
Ask the internet for help. I've googled the living daylights out of this problem and I can't find anyone in my situation. Help?
[\LIST]
Flash the phone back to Verizon firmware. Perhaps the unlock mechanism works somewhere in the firmware and only when it's connected to the Verizon network. Take it to the store, have them pop a Verizon SIM in for a bit, and hope for the best. Flashing from Unlocked to VZW firmware isn't working right now for some odd reason though. It's going back to TMB instead and I'm confused about that to.
[\LIST]
Figure out how to get non-incompetent support out of Verizon (though I've mostly gotten there already) or Samsung and see if someone can help me. When I had to unlock my T-Mobile S8 I bought from Samsung, the IMEI numbers weren't passed to T-Mobile so the regular support people said it was impossible. Eventually I got in contact with someone who broke me out of idiot-land and directly contacted a network engineer who solved the problem in less than 10 minutes. Maybe I can find a network engineer at Verizon?
I could use a sketchy SIM unlock website. Is there any not-sketchy ones?
Click to expand...
Click to collapse
hi, did you manage to solve the problem? mine S10 also asks for an unlock code 5 minutes after turning it on.
wwwxxx1982 said:
hi, did you manage to solve the problem? mine S10 also asks for an unlock code 5 minutes after turning it on.
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Click to collapse
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
Verizon does not do unlock codes. You need to have the Verizon firmware on the phone, a Verizon SIM card from a friend, access to the Verizon account, and like an hour of spare time.
Pop the Verizon SIM into your phone, you can get them from a friend, convince a Verizon store guy to help ya out, or just pay a few bucks for a prepaid plan. The phone has to be on the Verizon network for this to work.
Call up Verizon technical support. Tell them you've got a phone to unlock and have been working with their Tier 2 team to square things away. You have to be transferred to Tier 2.
Important to note that Verizon has instigated a 60 day locking policy to prevent theft and whatnot on their network. If the phone was purchased less than 60 days ago and activated on Verizon's network than you're outa luck. You got to wait. If you don't fall under this restriction, you should make sure the support people understand because they'll assume that's what's happening... a lot.
The Tier 2 people generally know what they're doing. They'll verify the device's IMEI and that it hasn't been stolen, is paid off, and that your Verizon account is in good standing. They'll need the PIN access code from the Verizon account holder or a two step verification with another one of their phones.
Once they run the unlock process you should get a text saying the phone is now unlocked. Leave the SIM in for another hour or two to allow the process to complete. I removed the SIM shortly after on the first try and it didn't work so I had to do it again.
After that the phone should be unlocked and you'll be able to flash whatever firmware you want and use it on whichever network. I've got mine running Unlocked firmware on T-Mobile, works great
If you don't have a Verizon S10+ that's locked to Verizon I dunno where to start. Contact the mod ibowtoandroid on here if you get really really stuck. He can get it unlocked but it will cost a ton. He's legit though.
camwow13 said:
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
.
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Click to collapse
thanks, but I upgraded the phone to another firmware with the code XAA and now I can’t get it back to Verezion
camwow13 said:
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
Verizon does not do unlock codes. You need to have the Verizon firmware on the phone, a Verizon SIM card from a friend, access to the Verizon account, and like an hour of spare time.
Pop the Verizon SIM into your phone, you can get them from a friend, convince a Verizon store guy to help ya out, or just pay a few bucks for a prepaid plan. The phone has to be on the Verizon network for this to work.
Call up Verizon technical support. Tell them you've got a phone to unlock and have been working with their Tier 2 team to square things away. You have to be transferred to Tier 2.
Important to note that Verizon has instigated a 60 day locking policy to prevent theft and whatnot on their network. If the phone was purchased less than 60 days ago and activated on Verizon's network than you're outa luck. You got to wait. If you don't fall under this restriction, you should make sure the support people understand because they'll assume that's what's happening... a lot.
The Tier 2 people generally know what they're doing. They'll verify the device's IMEI and that it hasn't been stolen, is paid off, and that your Verizon account is in good standing. They'll need the PIN access code from the Verizon account holder or a two step verification with another one of their phones.
Once they run the unlock process you should get a text saying the phone is now unlocked. Leave the SIM in for another hour or two to allow the process to complete. I removed the SIM shortly after on the first try and it didn't work so I had to do it again.
After that the phone should be unlocked and you'll be able to flash whatever firmware you want and use it on whichever network. I've got mine running Unlocked firmware on T-Mobile, works great
If you don't have a Verizon S10+ that's locked to Verizon I dunno where to start. Contact the mod ibowtoandroid on here if you get really really stuck. He can get it unlocked but it will cost a ton. He's legit though.
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Click to collapse
That was very helpful Thanks. I am pretty sure that my phone has passed that 60 days time frame and the device has a clean IMEI as well but I am not in the US. Do I have to be on the Verizon network or just a Verizon sim will work as well?
Tarar said:
That was very helpful Thanks. I am pretty sure that my phone has passed that 60 days time frame and the device has a clean IMEI as well but I am not in the US. Do I have to be on the Verizon network or just a Verizon sim will work as well?
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Can someone please help?
Tarar said:
Can someone please help?
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if its locked its locked.. meet verizons requirements to have it unlock or pay for a service that can unlock it for you..
theres no easy way to unlock the device.. if there was then itd be posted on xda.. and if it was that easy thered b no point in carriers locking them to begin with
Tarar said:
Can someone please help?
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Click to collapse
elliwigy said:
if its locked its locked.. meet verizons requirements to have it unlock or pay for a service that can unlock it for you..
theres no easy way to unlock the device.. if there was then itd be posted on xda.. and if it was that easy thered b no point in carriers locking them to begin with
Click to expand...
Click to collapse
Its actually done through an android app modified by the carrier. The only way to get around it would be to have the carriers unique key as well as the private signing key so you could create your own version. Then you would need a way to modify the system image and successfully install it. After all that there's a good chance there's even more security server side. (Its Verizon, so you know...)
So yes, ultimately it isnt exactly possible.
Sent from my SM-G975U1 using XDA Labs
jwarrior319 said:
Its actually done through an android app modified by the carrier. The only way to get around it would be to have the carriers unique key as well as the private signing key so you could create your own version. Then you would need a way to modify the system image and successfully install it. After all that there's a good chance there's even more security server side. (Its Verizon, so you know...)
So yes, ultimately it isnt exactly possible.
Sent from my SM-G975U1 using XDA Labs
Click to expand...
Click to collapse
yep.. exactly y i said he needs to unlock via official means or pay for a service.. theres plenty services out there.. of course they most likely have access to servers and some tend to be fairly expensive lol.. outside of that hes sol im afraid.
Sent from my SamPWND N976V or G975U
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
jhs39 said:
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
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Click to collapse
I believe Verizon only unlocks automatically with a sim installed thats had service for 60 days(might be 30 now). I remember seeing someone say they put a friend's Verizon sim in and rebooted and it unlocked for him. I guess they dont verify IMEI to unlock just sim number.
Sent from my SM-G975U1 using XDA Labs
jhs39 said:
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
Click to expand...
Click to collapse
I am outside the USA so no way to be on the Verizon network. I will however reinstall the original Verizon firmware and have some one call them for me. Let's see whether that works out or not. Thanks man.
Tarar said:
I am outside the USA so no way to be on the Verizon network. I will however reinstall the original Verizon firmware and have some one call them for me. Let's see whether that works out or not. Thanks man.
Click to expand...
Click to collapse
Curious, how did you get a verizon device outside of the country?
To point out, this is the very reason Verizon changed their sim unlocking policy.. to help prevent fraud and theft as they would take vzw devices then sell them for profit to non vzw customers and theyd be unlocked..
Bcuz of this is why they implemented the device needing to be activated on the vzw network and a 60 day period before it will be unlocked.
I dont see them being able to manually override/bypass this as it is policy. That as well as most reps dont even kno the policy and will tell you its unlocked or "verizon doesnt lock devices" which is inaccurate lol
jwarrior319 said:
I believe Verizon only unlocks automatically with a sim installed thats had service for 60 days(might be 30 now). I remember seeing someone say they put a friend's Verizon sim in and rebooted and it unlocked for him. I guess they dont verify IMEI to unlock just sim number.
Click to expand...
Click to collapse
Its not based on sim number lol..
elliwigy said:
Its not based on sim number lol..
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Click to collapse
So any random Verizon sim thats active and has had service for 60 days or more will unlock it?
If thats the case someone could still make money off them by using there sim before selling it.
Sent from my SM-G975U1 using XDA Labs
jwarrior319 said:
So any random Verizon sim thats active and has had service for 60 days or more will unlock it?
If thats the case someone could still make money off them by using there sim before selling it.
Sent from my SM-G975U1 using XDA Labs
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No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
elliwigy said:
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
elliwigy said:
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
Urbbs said:
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
Click to expand...
Click to collapse
That's exactly what I said lmao.. u need to activate it on vzw then wait 60 days and it will be unlocked..
A quick Google search you can easily find vzw unlock policy:
https://www.verizon.com/about/consumer-safety/device-unlocking-policy

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