Hi everyone,
I have a strange situation, yesterday my son plugged in one of those cheap USB fans to his Tab E 9.6, and he said battery went down to 60%, he unplugged it, later we noticed the tablet would not turn on.
It's SM-T560NZKUXAR, I've been trying to charge it, it gets very hot near the charging port/camera, and nothing on the screen.
I pressed and held the power+vol down button, and I get a "no battery / plug in to the outlet" icon on the screen, when I do, nothing happens.
I was able to reboot it once and it got to the home screen but turned off because of 0% battery.
I was able to get it into recovery too, so it's not a software issue.
I assume the USB fan messed up the battery or fried something in there, is it possible to replace the battery or anyway to test it? Or off to the boneyard it's going..
SM-T377P sudden RIP
Hey did you ever find a solution to this? My Tab E 8.0 did the exact thing you described, almost word for word, just out of the blue a couple days ago. So now it won't power on at all, and the only thing I've found suggests it needs a battery replacement, which would be a huge pain since the back cover isn't "supposed" to come off, so it would more than likely need very precise and involved dismantling or I'm thinking I might just have to take it to the nearest uBreakIfix and hope they don't charge a crazy amount to check/swap the battery. If anyone knows of a simpler solution that doesn't involve "surgery" on the unit itself then I'm all ears.
And just to clarify, I wasnt doing anything power-intensive like your USB fan or anything when it happened, so you might be able to rule that out. I just had it plugged in charging and noticed the battery went down insanely fast when I took it off the charger and the top of it was hot to the touch, and then boom it was dead without any way to turn back on
Related
Hi guys, my HD2's battery hasn't been impressive since I first purchased it, especially after using Android on it, but it seems everyone else's complaining about it so maybe it was just the inherent problem with the phone.
Then comes tonight, I didn't have a chance to charge the battery and it turned itself off. But when I got home and had the charger plugged in, NOTHING HAPPEND, not even the LED light. Nothing happened when I tried to hold the Turn On button, then try holding the Volume up button and the start button to do a hard reset but no luck, NO response at all! I kept it plugged in still nothing happened, though the bottom part of the phone at the back turned warm, otherwise, it's like DEAD....
I think the only cause of it is the battery dies. (I didn't drop the phone prior to the problem.) Any suggestions? Would T-Mobile(U.S.A.) cover a replacement, I had the phone less than 1 year? HELP PLZ guys!
take battery out, plug usb in (wall charger, not pc), and only then reinsert battery.
this prevents the phone trying to turn on when you plug into the wall.
don't be surprised the light doesn't come on.
leave for a few hours.
Replaced the LCD full screen assembly on my LG G2, all went smooth following a YT video couldn't really have gone wrong,
Switched phone on and battery displayed 0% for several minutes, eventually getting to 2% when I turned it on, all was still OK, however it dropped to 0% within a few minutes even while still plugged in,
Then it was completely dead, no charge light and couldn't turn on,
Removed all of the components again from inside of phone and rechecked all of the connections, again all OK, this time it cam on again!! 0% charging, so I left it charging waiting as long as poss, 45% it was at when I checked but left it while I was sleeping,
Woke up this morning to phone completely dead, cant power on and no charge light showing
Am I wasting my time buying a new battery? could this be another component? LCD?
Appreciate any help,
Thanks
Lee
have now disassembled and re-assembled a further twice and now it does not power on at all
no red flashing light and nothing on display
I've got a similar problem. Did you find out anything? Bought a replacement screen from ebay, and was really confident I could do this, since I earlier replaced the usb charging port with no issues. Of course the battery was discharged completely before this, but I charged the phone and it worked a week ago (which resulted in an annoying alarm that I was unable to shut off because of the broken screen). So after replacing the screen, I plugged it in and turned it on before putting on the back cover. At first it vibrated and I could see the backlight turning on. Then I could see the red led, and thought it was charging, but then the led started to cycle between different colors. I was not able to get a picture on the screen. I then plugged it out and put on the back cover, in case that was needed (didn't seem so from the yt video I used). After that, nothing. Not even a LED. And the phone didn't get any hot like it does when charging/working. It did somewhat get a bit hot the first time.
My first suspect was the battery. It did take some wiggling and force/heat to remove it‚ and it did kind of bend at the edges, but not very much. Any ideas?
Let me start from the begining.
So the other day I plugged my phone into USB in order to charge it (I had to keep it close to me hence why I didn't plug it into the wall charger). The phone was charging, showing up as a media device on the lappy, etc. I was doing stuff on the computer then I heard it vibrate so I went to see what it was. The blue notification light was on (facebook notification most likely) and when I pressed the Menu button the screen didn't come on. I also tried the Power button but same thing. So I decided to restart the phone. Since then, it hasn't turned back on.
I tested the battery in another device and it's working perfectly fine. Neither recovery nor download mode work. I tried to do some of the tests people recommended for sudden death, like plugging it into usb and leaving it for a while, trying to kick start it (putting battery in while holding the recovery buttons) - you name it, i've done it. I even went to the lengths of taking off the back cover to see if theres any crap that got in there, maybe a loose connector, anything burnt - nothing. Unfortunately, I don't have a multimeter to see if there is a charge running through the board. Looks like sudden death to me, the only thing is - I rooted the phone on the 1st day I got it and I don't live in the country where I bought the phone so sending it over for warranty repairs would be a pain in the ass. What can I do? I would greatly appreciate your help, if you manage to help me fix my baby, I will ENSURE to send you a donation for a nice, big, cold beer (or maybe a few).
Looking forward to any answers! I really need my phone, I use it for work.
It seems like a hardware issue... you need to take it to a local store to scan it's hardware.... maybe something gone wrong while charging which made something be destroyed inside it..... hope its not the motherboard.....
it happens sometimes, when charging current fluctuate, it destroys the charging circuit and in result it damage the whole current circuit, local repair shop can solve the issue.
I recently had my nexus 6p battery replaced. I was told it was replaced with the Huawei brand battery. The capacity seems to be normal again. However, I have noticed that my phone is randomly shutting off about once a week. It will go from using it to just completely blank screen and off. The battery will be at any charge percentage, but when I try to turn on the screen or turn on the phone, it just stays blank. It only works if I plug the phone in, wait for the charging indicator, then I can unplug it and turn on the phone..
I have noticed this has happened when I opened my camera app and when I opened snapchat. I think this is a coincidence, but I am unsure.
I noticed when I plugged the phone in when it had turned off, I noticed a very feint red flash of light below the ear piece. This is supposed to be where the light sensor and proximity sensor are at.
I had it happen again to me when I was opening Android Messages when I was with one of the repair guys that replaced the battery. I used a USB A to C cable to plug it into a computer and then into my phone to show him that plugging it in jump starts it and the battery is not dead. However, this resulted in a bootup, then blank screen. Leaving it plugged in has it bootup and then blank screen and back to off animated charging. Thinking phone was dead dead, I went home and tried to call warranty. In the process, I plugged it into my computer, USB C to USB C and the phone turned on and booted up. My computer has a thunderbolt 3 port. My guess is the power supplied by the USB 2.0 type A port was too low to give it the jumpstart. But when I plug it into the chargers I have at home, which are more powerful, it is enough to jump start it and get it working again. Maybe it is a coincidence about the different charger outputs.
Any thoughts?
I think it might be a battery issue and people were telling me it was part of what's going on in that lawsuit.
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
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exactly true...:good:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
Exodusche said:
Only cheap battery's available for the 6p unless you get a ceno. I purchased a battery from eBay supposed "OEM." The first one did exactly what you first mentioned. Early shut downs and failure to turn on. I didn't even get those with the original battery just that it was getting bit tired. I messaged the seller and he gladly sent me another no questions asked. I've had that battery for 3 months now no battery sensor but works great. I wouldn't hesitate to order another knock off but will make sure it works this time before I put the back cover back on!!! So in other words there's nothing wrong with your phone just that your battery is a lemon. The fact that it's the original battery your having problems with is even worse. If you like the phone spend the $100 and get a shop to replace the battery.
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This is great to know, thank you. I'm having exactly the same problem as OP. I replaced the battery myself, I have no doubt that the battery is a cheap knock-off version even though it's got the Huawei branding and regulatory info on it.
I'll order another battery and see what happens. Cheers
I got the battery replaced and everything is great. Great battery life and no more restarting and locking up. Definitely was a battery issue.
what's the name of battery please?
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
any link?
Probably Oreo 8.1 issue
gallegus said:
I had the same issue, I tought the new battery was defective or false but it was because android 8.1 developer preview 1. I went back to android 8.0 and the issue dissapeared.
Hope it helps.
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I have the same issue as everyone else posting here, except my battery is the original. The battery performance follows normal usage patterns. This means when I charge it, it eventually reaches 100%. When I'm normally using the phone on battery, it slowly discharges. Any phone acts like this.
My problems started when Oreo 8.1 was first installed. Other than being on the beta channel, this phone is not altered, or rooted.
Within fifteen minutes of using the phone heavily while on battery, the phone decides to shut down. The bars at the top and bottom of the screen turn bright red, the screen is greyed out, and it says "Shutting Down" in the middle of the screen. I have not traced this to any particular activity of mine. Usually just reading news or mail. When the phone shuts down, restarting will not work. It gets to the "android" screen, and shuts off again..
When I plug it into the charger The lightning bolt battery shape appears on the screen. Then the filling battery is shown, and it starts filling from very low. The second cycle of the filling battery starts filling from where I expect it to be: in the 80-95% range the phone was at when it crashed. At that point I can restart the phone, while plugged into the charger or not. The battery level indication after the phone is back is exactly what the battery was charged to when the phone crashed: usually 80-95%. I do not think it is a battery problem. I think the battery monitoring software is being interfered with.
Usually I can listen to an audio book with the screen off for a long period of time without triggering the crash. This does not require any network activity. Maybe that's a clue. Also, I have never crashed the phone while it is plugged into the charger. Maybe when the phone is in charging mode, the low battery monitor is not active, so it can't shut down the phone.
I have started putting adb into tcpip mode, and I've captured a few system logs of the phone as it crashed. There is no obvious crash at the end, but there are always a series of strange events, such as permission denials, and processes being killed. I think there may be an out-of-memory condition occurring. There is so much noise in the form of security violations being inserted into the log that it is difficult to determine which error is leading to the crash.
Perhaps I should try going back to Oreo 8.0.
xdamember143 said:
Don't buy cheap knock off batteries. Remeber the original battery has a pretty fat ribbon cabble and also has the temperature controller built in the battery here's a pic
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Where does one find such a battery?
Caboose27 said:
Where does one find such a battery?
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I bought mine on eBay awhile back but don't know if anyone sells the original batteries anymore. You can try though
nexus 6p shutdown issue
did going back to 8.0 solved nexus 6p shutdown issue..even exactly i am facing this i
No, I replaced the battery and that fixed the issue.
Hello guys,
This just happened.
I left my phone charging, and when it hit 100%, I disconnected it from the charger and then I was going to put it in airplane mode, so I could go to bed. When I pushed the status bar down, the phone froze, 5 seconds later the screen went black and it wont turn on now.
When I plug the phone on my PC, there's a sound notification from windows, just like when you plug whatever USB device, but the phone is absolutely dead.
Holding the power button doesn't help. It just got out from warranty last month.... Full stock phone.
Does anyone know how to fix this?
50/50 chance a new battery might fix your problem. But if your not gonna do it yourself might be time to throw in the towel.
Similar event happened with me, phone died abruptly service center people told me that pcb has died and needs to be replaced, will cost more than 300$ for a new pcb. This phone has got really poor quality hardware component can die any time. Never gonna buy huawei built phone in future
Exodusche said:
50/50 chance a new battery might fix your problem. But if your not gonna do it yourself might be time to throw in the towel.
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I haven't had any problems with the battery whatsoever, it was fine since day one, a little but totally normal wear. The phone charged fine everytime also.
I stopped by in a service shop, they don't mess with nexus devices and they don't know anyone who does (Nexus never came to my country, so it's a rare device to see, iPhones, Galaxies and Moto G are kings here)..
Anyway, I tried everything I could. Hair dryer, downloading build with QFIL, holding the power and volume for more than 20 minutes, leaving the charger on for 24h and everything else I found online and the phone didn't even tried to recover, so I pulled the trigger on a OnePlus 5T. I hope this one lasts me for 5 years, like I was planning with the N6P.