Asurion Fixed Screen on My SM-G935V, Now the Internal Speaker Is Too Loud and Raspy - Samsung Galaxy S7 Edge Questions and Answers

Hi,
Someone from Asurion just fixed my front screen on my Galaxy S7 Edge (SM-935V), and now when I make or receive calls the volume on the headset is too loud and everyone sounds raspy. When I turn the volume down, they sound clear but this wasn't a problem before they fixed my screen. When I put people on speakerphone, they sound just fine. I'm in the process of contacting them and seeing if they can fix this but until I do, is there anyway to adjust the volume from an hidden menu? Or any ideas what may have happened?
Thanks for you help...

Related

Speaker Problem

Hi
My brother just got a Trinity (dopod d810) and it seems the internal speaker doesnt work. When he recieves/makes a call he can only hear the other person by putting them on loud speaker... so i take it the internal speaker has issues?
Has anyone got an idea of a way this can be resolved without sending it back... could it be a setting?
We have put the volume all the way up.
Thanks

Anyone noticed this?

I still have the problem of when i make or receive a call the volume is so so loud even at the min setting.
But today when i was on the phone with my ear drums nearly bleeding....i had another call beeping through (call waiting) and noticed that straight away the volume of the call that i was on decreased to a sensibly level!!
Once i finished the call, i thought it may have been a one off so i dialled another number and then got someone to phone me while i was on the call and yet again the volume somehow dropped to a sensibly level.
Any ideas guys?
If only i could always have the volume like this, this handset would be perfect.
This also happens if your on the phone and get an SMS, HTC have admitted the volume problem is a "known issue" but there is so far no results of them having fixed it.
hollinshead said:
This also happens if your on the phone and get an SMS, HTC have admitted the volume problem is a "known issue" but there is so far no results of them having fixed it.
Click to expand...
Click to collapse
darn it.
they need to hurry up!
To me, the in call volume sounds a bit low even on full volume......maybe im just deaf!
i also got a problem with my hhd2 sound. while im in a call with my g/f and i lay down on my side while holding the phone, so its like its flat on the table after that it vibrates and goes to sppeaker phone?
marlon32 said:
I still have the problem of when i make or receive a call the volume is so so loud even at the min setting.
But today when i was on the phone with my ear drums nearly bleeding....i had another call beeping through (call waiting) and noticed that straight away the volume of the call that i was on decreased to a sensibly level!!
Once i finished the call, i thought it may have been a one off so i dialled another number and then got someone to phone me while i was on the call and yet again the volume somehow dropped to a sensibly level.
Any ideas guys?
If only i could always have the volume like this, this handset would be perfect.
Click to expand...
Click to collapse
Incall volume has always been a problem on this device and I think there is another thread related to this issue. It has been noticed that when you are on a call, the volume, evn though on the lowest level is usually way too loud and uncomfortable for the ears.
This might help you as it works for me: while on a call, I increase the volume to max and turn it back down to lowest level. you will straightaway notice that the volume has reduced cosiderably. This has been my "short term" solution until the issue is resolved. Hope that helps.

No soundd of incoming call or sms

Hi there everyone.
I am a new user of an HTC Hero.
I have a problem on incoming calls or sms.
I leave the HTC to lock by itself and, when i have an incoming call or sms, only the screen turns on. I can see the number of the dialer who is calling me on the screen but NO ringtone sounds from the phone. The same problem occurs when an sms is received. No ring is sounded by the phone.
I have checked everything concerning the sound preferences and (i believe) that i have not left anything un-touched.
Can anyone please "save" me from madness???
Thanks in advance!
I can't say for sure this is what happened, but humor me for a second and check a few things:
Of course double check that your volume is all the way up.
When you use the volume rocker on the side of the phone, does it beep?
Do you have any music on it? If so, play it without the headphones plugged in. Do you hear the music?
When you turn speakerphone on during a call, do you hear the other person?
Do you hear any of these sounds using headphones? Do you hear people through the earpiece on a call?
If you don't hear any sound from any of the first few bullets, but you do hear things through the headphones and earpiece, it may be the speaker in the back that's broken. Again, this is just one possible cause, but I had it happen to me. I have no idea how to fix it other than to send it back to HTC or attempt to replace it yourself (I don't know how to do this and would not recommend it if you're not comfortable with it!). Thankfully, my phone fixed itself after a few days (well, with a little help, I accidentally dropped it on the floor from a height of about four feet, but again, I wouldn't recommend that!). Anyway, just a thought, hope it at least helps you diagnose the problem.

Call volume stopped working

When I try to decrease the call volume the slider goes down but the call doesn't get any quieter. Does anyone know how to fix this? I haven't frozen anything recently but is it possible to disable call volume ? Maybe I did it before but never noticed.

Call switching to loud speaker by itself

Hi
Has anyone else encountered this bug on the European version?
It's only been happening recently since the latest update.
As far as I can tell the screen is off when it happens so it shouldn't be a case of me touching the button with my face.
Further more, the loudspeaker button is not active even though the sound is coming from it!
I have to press it once for it to turn green (loud speaker mode) then once again to return the call to the ear speaker.
Weird!
This is probably not it but just an idea because a similar thing happened to me on my last phone. It turns out I had an app (AutomateIt) which is like tasker in that it does things in response to other things. In this case, I didn't realize it had a task setup that was supposed to automatically activate speakerphone based on the proximity sensor, and it just did not work reliably, activating speakerphone mode excessively.

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