Samsung Galaxy Tab A6 SM-T585 stuck in bootloop, only Odin (Download) Mode possible - Samsung Galaxy Tab A series Questions & Answers

Hello Android specialists,
my Galaxy Tab A stuck in bootloop with an flashing and pulsating screen showing "an error has occurred while updating the device software".
I already tried to fix the problem via odin an Firmware file from sammobile, without success.
It seems the Tablet is not really recognized by the Computer.
Are there any possibilities for an factory reset to get the Device to work without odin ?
Also the batterie is not working, it only powers on while connected on PC.
In device manager its only shown unter USB Controller. No more entries.
I guess ist software bricked... because i also cant get to bootloader
Sorry for my bad English and thank your for solutions.

floelb said:
Hello Android specialists,
my Galaxy Tab A stuck in bootloop with an flashing and pulsating screen showing "an error has occurred while updating the device software".
I already tried to fix the problem via odin an Firmware file from sammobile, without success.
It seems the Tablet is not really recognized by the Computer.
Are there any possibilities for an factory reset to get the Device to work without odin ?
Also the batterie is not working, it only powers on while connected on PC.
In device manager its only shown unter USB Controller. No more entries.
I guess ist software bricked... because i also cant get to bootloader
Sorry for my bad English and thank your for solutions.
Click to expand...
Click to collapse
You need to put it back in download mode.
Hold POWER + HOME + VOL DOWN until it reboots to download mode.

Related

Connection problem with almost bricked phone

Hello
I have a big problem with my note. today i wanted to change rom from imilka's AOSP ICS [IMM76D/4.0.4] to newest version of rocket. after flashing Abbys 4.2 kernel I missclicked to reboot button, after reboot phone got stuck and starting screen "Galaxy Note" I can even enter recovery, but can't do anything because if I try to move up or down then cwm got rebooted. Download mode works also BUT... The main problem is that after that fail with flashing I can't connect to pc. I tried with another cable/another pc/ reinstalled drivers and kies and still pc can't recoginze this device. any solutions? thanks in advance
If while flashing with Odin you receive an error message or got stuck on factoryfs the only thing you can do is to go to Samsung Assistance..
URcasm said:
If while flashing with Odin you receive an error message or got stuck on factoryfs the only thing you can do is to go to Samsung Assistance..
Click to expand...
Click to collapse
I can't connect to odin because pc doesn't see my phone connected :/ THAT'S MAIN PROBLEM
Dont panic !
please remove kies please and install the Samsung Galaxy Note USB drivers.
I will be online for you.
Please connect to PC Odin.
Let me know if you are not getting connected still ....

Galaxy S bootloop

Hello everybody,
i´m new here and have a great problem on my Galaxy S I9000.
I hat Android 2.2 installed on that device and wanted to install Cyanogenmod by this guide (cant post links)
The Problem i had was i couldn´t get into the downloadmode or recoverymode (Volume up/down, home and Power button)
So i made it with the Android SDK (adb reboot download) to get into the downloadmode.
Once I was there i made the part with the heimdall flash --kernel zImage.
In the end it said the Installation was succesfully and rebootet the Phone. Now it always reboots and only shows the "Samsung Galaxy S I9000" screen and then restarts.
Notice, i didnt do anything else instead the things above (no rootet phone, no flash or something like this). I also had problems installing Android 2.3 with Kies on this device so i tried it with 2.2.
Is there a chance for me to get the phone back to stock? If i connect the USB to the PC it sounds like it detected the device, but then it restarts.
If i only stick in the USB cable to the PC without booting the device a round loading screen apears but stock.
Odin also dont show up anything. Is there anything i can do? Thank you.
Pinije said:
Is there a chance for me to get the phone back to stock? If i connect the USB to the PC it sounds like it detected the device, but then it restarts.
If i only stick in the USB cable to the PC without booting the device a round loading screen apears but stock.
Odin also dont show up anything. Is there anything i can do? Thank you.
Click to expand...
Click to collapse
For USB Connection issues try http://forum.xda-developers.com/showpost.php?p=27205737&postcount=4571
For recovery try to Flash Rescue kit for i9000 http://forum.xda-developers.com/showpost.php?p=29331775&postcount=1
Sounds like you flashed kernel only, so the proper system is missing.
Try to get into download mode again, and flash a complete ROM (kernel, phone, csc, database, pit512, repartition...) using Heimdal or Odin. Search sammobile.com or the forum to get the ROM/version you need/want (if stock is your choice, use the 3-files-firmware).
If you want to install CyanogenMod, you'll need to get into recovery mode and install the CyanogenMod.zip from here.
Sent from my GT-I9000 using xda app-developers app

Killed my phone, still in warranty - or not ? please help !

Hi all !
I have a Samsung A8 (model SM-A800F) which was working great. I ran Kingo Root to try to install Youtube ad free. The next time I restarted it, it didn't load, and restarted in an endless loop to where "Samsung" logo appears (then restarted again). I booted into System Recovery and chose to reset to factory, but it didn't help. Then I tried flash it using Odin in Download mode. I installed the Windows drivers, downloaded the 6.0.1 firmware for Vietnam (where it was purchased), loaded the file into the AP field, and once verified clicked Start. The progress was frozen when reaching mid-way every time I tried, until it said "an error occured while updating the device software. Use the Emergency recovery function in the Smart Switch PC software"...
I downloaded Smart Switch and installed in Windows, but the drivers were not able to install correctly, and failed on the component referring to the ID or something... while Modem driver was installed correctly and the phone appeared in Device Manager. Smart Switch didn't recognize my phone and said "unsupported device".
Now I cannot get the phone stay constantly ON, and the screen shuts down and loads in an endless loop, to the "Error occured" screen... When trying to boot to the ODIN Download page, it loads, I press UP for Continue, and then it again shuts down and loads to "Error Occured".
I tried to charge over night but it didn't help. It does the same thing when the phone is connected to the charger...
However it seems that by IMEI it is sill under warranty. I'm not sure if I voided it :/
Here's what the Download mode page says:
ODIN MODE
PRODUCT NAME: SM-A800F
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
FAP LOCK: ON
Secure Download: Enabled
KNOX WARRANTY VOID: 0
AP_SWREV: 1
Would appreciate any help, this phone is almost new but now it's dead :/
Your warranty is not voided. Your Knox E-Fuse still intact.
Also this is for S8 not A8 forums.
Paradoxxx said:
Your warranty is not voided. Your Knox E-Fuse still intact.
Also this is for S8 not A8 forums.
Click to expand...
Click to collapse
Thanks,
I just couldn't find any A8 forum, and thought there would be more people here who can help.
Would appreciate any help on this... thanks in advance
wurlitzer99 said:
Thanks,
I just couldn't find any A8 forum, and thought there would be more people here who can help.
Would appreciate any help on this... thanks in advance
Click to expand...
Click to collapse
No worries, your phone is not dead.
Try to find a firmware that correspond to the one you got :
http://updato.com/firmware-archive-select-model?exact=1&q=SM-A800F
and use ODIN : http://dl.sammobile.com/Odin3-v3.12.7.zip
You should be good to go.
EDIT : Also for that error occurred thing, try to be faster than it by starting odin flash before it appears.
Thanks,
The problem is that neither the error nor the Odin page would stay on for more than a few seconds. Once they appear, the screen would go dark after 5-10 seconds and then the "error" page would load again (after being darks for another 10 seconds or so). So I can never have ODIN or Smart Switch connecting to the device (the drivers won't connect in Windows)... making it impossible to upload any firmware.
wurlitzer99 said:
Thanks,
The problem is that neither the error nor the Odin page would stay on for more than a few seconds. Once they appear, the screen would go dark after 5-10 seconds and then the "error" page would load again (after being darks for another 10 seconds or so). So I can never have ODIN or Smart Switch connecting to the device (the drivers won't connect in Windows)... making it impossible to upload any firmware.
Click to expand...
Click to collapse
Could you take a picture of that error ? I've never heard/seen such thing
Hi, thanks for the help !
The error is this:
http://statics1.grupoandroid.com/up...1850.jpg.d2bb2a8b77e4fba5fc6467f3d1547886.jpg
I *think* I have some direction... here's what I did/found:
- I installed Smart Switch on my Mac, and chose "Reinstall Device Driver" from the menu. Then restarted the MAC
- I loaded Smart Switch, and Chose "Emergency Software Recovery and Initialization". Then chose the "Device Initialization" tab
- Added the model number "SM-A800F" and the device's serial number (which are physically written on my device).
Smart Switch determined the firmware version to be used for initialization, as:
PDA:QC3 / PHONEG3 / CSCH4(XXV)
- Smart Switch asked to:
1. Power the device down
2. Load recovery mode by pushing Power+Vol Down+Home, then connect the device to the MAC and choose "Continue" to start the initialization...
The problem/s:
My device won't turn on at all, if I do not connect it to either the charger or the MAC (which acts as a supply source?) - which makes me think the battery is fully drained ? i.e when not connected at all, it won't power on.
But when connected to either the charger or MAC, it would bootloop endlessly. i.e it will load the "error" page mentioned above, shut down itself, reload again, shut down and so on.
(I have to mention, that when I first noticed the bootloop, I reset everything to factory settings, cleared cache etc, and it still bootlooped on the Samsung logo).
If when it shuts down during the loop, I push Power+Vol Down+Home, it would boot to ODIN recovery page, where I can push UP for the Download page, but it will still reboot and will again load into the "error" page, which will again reboot endlessly. If I take the charger off the device, it powers off and won't load with any combination of button push.
I also cannot just make it shut down when the charger is connected, using any of the possible button combinations...
I wonder:
- Is there there's a problem which prevents the battery from being charged at all ?
What's strange is that the original problem which made me get into this whole issue, was that is was endlessly booting to the "samsung" logo - but when I booted to System Recovery or Download/ODIN modes, it stopped rebooting endlessly and stayed on... it was also showing the charging indication when powered off... the battery was charging well ever since.
- Why would it bootloop when connected to the charger ? is it possible that the bootloader went bad during my attept to install firmware using ODIN ? I know it always went through the boot.img and recovery.img successfully and only got stuck at about 50% when installing system.img...
I think the current bootloop problem began only once the battery ran out of power. But why wouldn't it charge at all now ??? It's supposed to still charge in this state, isn't it ?
wurlitzer99 said:
Hi, thanks for the help !
The error is this:
http://statics1.grupoandroid.com/up...1850.jpg.d2bb2a8b77e4fba5fc6467f3d1547886.jpg
I *think* I have some direction... here's what I did/found:
- I installed Smart Switch on my Mac, and chose "Reinstall Device Driver" from the menu. Then restarted the MAC
- I loaded Smart Switch, and Chose "Emergency Software Recovery and Initialization". Then chose the "Device Initialization" tab
- Added the model number "SM-A800F" and the device's serial number (which are physically written on my device).
Smart Switch determined the firmware version to be used for initialization, as:
PDA:QC3 / PHONEG3 / CSCH4(XXV)
- Smart Switch asked to:
1. Power the device down
2. Load recovery mode by pushing Power+Vol Down+Home, then connect the device to the MAC and choose "Continue" to start the initialization...
The problem/s:
My device won't turn on at all, if I do not connect it to either the charger or the MAC (which acts as a supply source?) - which makes me think the battery is fully drained ? i.e when not connected at all, it won't power on.
But when connected to either the charger or MAC, it would bootloop endlessly. i.e it will load the "error" page mentioned above, shut down itself, reload again, shut down and so on.
(I have to mention, that when I first noticed the bootloop, I reset everything to factory settings, cleared cache etc, and it still bootlooped on the Samsung logo).
If when it shuts down during the loop, I push Power+Vol Down+Home, it would boot to ODIN recovery page, where I can push UP for the Download page, but it will still reboot and will again load into the "error" page, which will again reboot endlessly. If I take the charger off the device, it powers off and won't load with any combination of button push.
I also cannot just make it shut down when the charger is connected, using any of the possible button combinations...
I wonder:
- Is there there's a problem which prevents the battery from being charged at all ?
What's strange is that the original problem which made me get into this whole issue, was that is was endlessly booting to the "samsung" logo - but when I booted to System Recovery or Download/ODIN modes, it stopped rebooting endlessly and stayed on... it was also showing the charging indication when powered off... the battery was charging well ever since.
- Why would it bootloop when connected to the charger ? is it possible that the bootloader went bad during my attept to install firmware using ODIN ? I know it always went through the boot.img and recovery.img successfully and only got stuck at about 50% when installing system.img...
I think the current bootloop problem began only once the battery ran out of power. But why wouldn't it charge at all now ??? It's supposed to still charge in this state, isn't it ?
Click to expand...
Click to collapse
Hmmm, the thing is, the battery charging process is actually held on some kind of "mini-boot" OS on Samsung I believe, where the phone boots into a certain state, with that said mini-os to display the battery charging info and this kind of things.
My guess is that you *might* have, or more likely your phone did corrupt the flash at some point for x or y reason.
What I'd do is :
Let the phone on a charger a whole night doing its bootlooping thing. And see from there if the battery would charge.
I'd try another computer with Odin just to be sure something is not triggering the reboot process at some point.
And if all the above fails, you still have the warranty, so beside time, you would not be losing any money..
I'm going to write a long post. But I believe it will help a lot of people having a similar problem.
Long story short - problem solved! but it took much of my nerves (and time).
I'll start with the "warranty". The so-called Samsung "warranty" which basically worths nothing!
Calling Samsung international service center, they "informed" me that I must contact Samsung Vietnam, where I bought the device, although I am not there anymore... Needless to say the local dealer in my country refused to take care of this situation, saying Samsung's warranty is regional based, rather than international... which means, only Samsung in the original country where the device was sold in, are responsible for the warranty (and therefore repair!). I had a chat with a Samsung Vietnam representative, who just kept saying "I'm sorry", and refused to let me sent the device out to them for repair! asking me to "bring it to them", although I noted him a few times that I bought it as a tourist and I am not in Vietnam anymore.... Thank you Samsung !! From now on every traveler in the world will know they basically have NO WARRANTY if they buy any Samsung device in a "foreign" country while traveling abroad!
Now for the solution:
I started by letting the device staying connected to the charger overnight, which didn't help. With the OS now installed, I realize that the battery was NOT CHARGED ! it was completely drained, although connected to a charger for long hours... So, know from now on that if your boot data is corrupted, it may cause the device NOT TO CHARGE THE BATTERY at all. Luckily, my desktop PC could use the device while connected to it although the battery was empty, until the problem was sorted out. I did get a crash on my MAC tough (Log said it was USB related), while using Smart Switch, so one option is that it could not supply enough power to the device to keep it keep working at all, or working correctly... So my suggestion is to use a desktop Windows PC in this case, which can potentially provide more power to a device with 0% battery power.
After scratching my head, and considering removing the front panel for replacing the battery (a very risky procedure) I decided to keep on investigating....
I followed a youtube video who suggests that you should install Smart Switch on a PC, choose "reinstall driver" from the menu, restart the PC, then use Emergency Recovery and Initialization, enter the phone model number in the search box (as appearing on the back of the device) , and once it recognizes the model, also to enter its serial number. Here's the video:
https://www.youtube.com/watch?v=1yXQUFrEWg4
This basically brings up a popup message saying Smart Switch detects a compatible firmware for this device, and is about to download and install it. It then asks the user to do the Power+Vol Up+Home push combination trick + pushing UP once the page is loaded in order to "Continue" and bring up the ODIN Download screen, which worked for me if did that as soon as the device shuts down (in the middle of the bootloop). As I couldn't make it load at all with no charger connected, I had it connected to the charger, and once I saw the Smart Switch message asking to do the push combination, I quickly connected it to the computer using another cable which was already connected to the PC USB port on its other end.
Somehow, I could at last make Smart Switch finally start downloading the firmware from the web, and the device again disconnected (bootlooped), but luckily Smart Switch didn't care about it disconnecting, and kept on downloading the firmware. At about 85% of the progress bar state, I could find the downloaded firmware on the temp folders, which are described in this thread:
http://forum.gsmhosting.com/vbb/f777/samsung-firmware-download-belongs-his-serial-number-2038404/
I had to make sure it wasn't still downloading, and watched the "last modified" state of the file to make sure they are not being downloaded anymore. CAUTION: although the AP was not downloading anymore, I know it was probably not good as ODIN couldn't verify it when I tested it. USE ONLY SMART SWITCH !
I quickly copied the folder to which the app extracted the BL and AP files it downloaded, and finally had an officialy bootloader (BL) image, which I could use in ODIN in order to reupload a correct, "official" bootloader to the device....
I hoped the device won't bootloop in the middle, but luckily ODIN was fast enough to send the image successfully, with a "PASSED" status, and the device booted with a nice "Samsung" logo directly to a System Recovery page!
What I exactly did, was loading ODIN, then loading ONLY the BL file into the BL field in ODIN, having it verifying it, and once verified I connected the device, and as soon as ODIN recognized it, pushed START. It managed to upload the image into the device in a few seconds! It seems then, that the bootloop was not caused by a bad battery, but as a result of a corrupt upload of an AP image through ODIN - or because I possibly was using an incorrect version when I tried to upload an AP files to the device on my first attempt to flash it.
Note that I did search for the correct, compatible AP file, by country and model (on Sammobile) but it didn't' work (stuck at 50% in ODIN) ! so I really suggest everyone TO ONLY USE SMART SWITCH if they want to be sure that the correct firmware is being used, and avoid similar situations...
I then deleted the temp files from the PC (the actual ones which were in the temp folder), reinstalled the drivers from inside Smart Switch (just in case), booted the device to Download mode (WHICH DIDN'T BOOTLOOP this time), let Windows installing the drivers (checked in Device Manager), then restarted the PC, and ran Smart Switch again. I repeated the procedure of loading Emergency and Initialization, entering the model and serial number, having it fully downloading the firmware (again) from the web, and installing the firmware into the device. This time it completed the process, and I finally had the device installing and booting into a fresh version 6.0.1 of Android!
Hope it helps!

FRP Locked S5 Neo impossible to download firmware.

Hello, i got Frp lock text, tried going to download mode and flashing a stock firmware, when my phone goes halfway throught it restarts and goes into download mode, now it messed up my boot and stuff and it only shows that "An error has occured while updating the device software.
Use the emergency recovery function in the smart switch pc software.
I can't flash it, it keeps rebooting, please help, thank you.
Use kies 3 and under tools select "software upgrade" put in your serial number and model then follow the steps it should work.
Make sure you don't grab or touch the phone when connected to pc because Odin is finicky like that.

My freind Tab S5e restart after 2 sec help please

Hi
my friend have Tab S5e I don't know what he do but right now the tab does not turn on and if I charge it a message showed up
"an error has occurred while updating the device software. Use the emergency recovery function in smart switch PC software"
I know with this message mean use ODIN to flash firmware but the device restart every 2 sec
I charge it for 1 hour but the same thing
what should I do now?
Thanks
I have this same exact problem after trying to install the original files with odin, any help would be extremely helpful
same thing is happening with my s5e tablet
the reboots make it impossible to flash anything with Odin (since it restarts so fast, it doesn't leave Odin enough time to send/write those firmware files)

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