Galaxy Buds from Samsung - Samsung Galaxy S10+ Questions & Answers

Hi,
Do the Galaxy Buds we get with our phone purchase come in a box separately, like a retail package???
Ken

kenfb1 said:
Hi,
Do the Galaxy Buds we get with our phone purchase come in a box separately, like a retail package???
Ken
Click to expand...
Click to collapse
Yes but they also have a sticker on the box that says "Not For Resale"

kenfb1 said:
Hi,
Do the Galaxy Buds we get with our phone purchase come in a box separately, like a retail package???
Ken
Click to expand...
Click to collapse
In my case I have to claim them after registering. Holland BTW.

Hi
Hi,
And thanks for response. Since I really don't need them I was going to sell them on E-Bay or something.
Ken

kenfb1 said:
Hi,
And thanks for response. Since I really don't need them I was going to sell them on E-Bay or something.
Ken
Click to expand...
Click to collapse
The sticker can be removed easy enough with a hairdryer to soften the glue and tape to remove the residue. I took mine off just because it annoyed me.

Misterxtc said:
Yes but they also have a sticker on the box that says "Not For Resale"
Click to expand...
Click to collapse
It's not illegal for private sellers to sell them on eBay, that's mostly to stop retail shops from doing that.

Corv0 said:
It's not illegal for private sellers to sell them on eBay, that's mostly to stop retail shops from doing that.
Click to expand...
Click to collapse
True, I googled it and you are correct. I took my sticker off even though I'm not selling them.

Misterxtc said:
True, I googled it and you are correct. I took my sticker off even though I'm not selling them.
Click to expand...
Click to collapse
There's a 50% change I will sell them, the white colour ruins everything else I have and I'm worried about audio delay, I just hope they are really better than the included AKG ones

latino147 said:
In my case I have to claim them after registering. Holland BTW.
Click to expand...
Click to collapse
How did you go about registering to claim them? I tried through samsung shop app and it said it failed for me
Sent from my SM-G975U1 using Tapatalk

Pure+ said:
How did you go about registering to claim them? I tried through samsung shop app and it said it failed for me
Sent from my SM-G975U1 using Tapatalk
Click to expand...
Click to collapse
I was able to do it as well with no problems, Switzerland here. Samsung Members App --> Benefits section. It has to be done from the phone, and only from the Members App. In Switzerland there should theoretically be a check of the phone being on a swiss network provider as well, that's what Samsung says, no idea if it's actually getting performed or not.
Still have to get a confirmation email, but seems to have gone through with no issues.

Fafner76 said:
I was able to do it as well with no problems, Switzerland here. Samsung Members App --> Benefits section. It has to be done from the phone, and only from the Members App. In Switzerland there should theoretically be a check of the phone being on a swiss network provider as well, that's what Samsung says, no idea if it's actually getting performed or not.
Still have to get a confirmation email, but seems to have gone through with no issues.
Click to expand...
Click to collapse
Says that app isn't compatible with the S10. I guess I'll have to call samsung about it.
Sent from my SM-G975U1 using Tapatalk

I used the Samsung Members app to claim and have today received a text message to confirm that my claim has been validated and that my bud's will be dispatched in the next 30 days. The phone was ordered through samsung.com but in the UK

Pure+ said:
How did you go about registering to claim them? I tried through samsung shop app and it said it failed for me
Click to expand...
Click to collapse
I went to the Samsung or t mobile website on my pc and found a page where I could enter the info and upload the documents

Pure+ said:
Says that app isn't compatible with the S10. I guess I'll have to call samsung about it.
Sent from my SM-G975U1 using Tapatalk
Click to expand...
Click to collapse
That's odd, it came preinstalled on mine.
Still haven't received my confirmation email, but support confirmed my submission and told me it can take a while because of the high demand during these days.

Fafner76 said:
That's odd, it came preinstalled on mine.
Still haven't received my confirmation email, but support confirmed my submission and told me it can take a while because of the high demand during these days.
Click to expand...
Click to collapse
My guess is that it's because I have the US Snapdragon variant.
Sent from my SM-G975U1 using Tapatalk

I wish these buds were louder. I think it is Samsung's bluetooth volume that is not very loud. I have the volume all the way up for Bluetooth and it seems like it is only at half volume when you're listening through the buds.

Related

Free Moto G Shell - From Motorola

Thanks to posters on HDUK and MoDaCo
This may be only for UK owners but at w w w motorola.kondor.co.uk you can enter your IMEI and receive a free Shell, colour options available too. Servers are not up yet so tomorrow or Monday it should be good to go.
This will mean ive gotten 3 free cases in total
What do you mean 3? I know only of 2:
1) The one that came with the tesco version (i suppose you have that one)
2) This one
Could you tell me what is the third?
I got a free white cover from phones4u when buying mine, be nuce to get free shell as been in 2 minds on whether to get one - what's the catch other than giving out imei?
Edit: lpoks like just for new purchases :
Purchased between 24/12/13 and 26/02/14
Will give it go anyway!
Sent from my Nook HD+ using xda app-developers app
got mine on the 5th December , maybe it's worth asking tesco if they'll honor it....
I never got one from tesco
Sent from my XT1032 using xda app-developers app
Sorry should have mentioned i meant the black one too, i got a free pink case in the box and now this one too, the phone is my girfriends so shes over the moon, even though she might not use it much as she has the official flip case now, but you know girls they like to mix and match
projectgtr said:
Thanks to posters on HDUK and MoDaCo
This may be only for UK owners but at Link Removed you can enter your IMEI and receive a free Shell, colour options available too. Servers are not up yet so tomorrow or Monday it should be good to go.
This will mean ive gotten 3 free cases in total
Click to expand...
Click to collapse
I don't you should give them your IMEI... Unless kondor is a reputable site. It smells like a scam to me though.
Sent from my XT1034 using Tapatalk
Cooptx said:
I don't you should give them your IMEI... Unless kondor is a reputable site. It smells like a scam to me though.
Sent from my XT1034 using Tapatalk
Click to expand...
Click to collapse
the same link ifs on the 02 website
Is this live yet?
eemgee said:
the same link ifs on the 02 website
Click to expand...
Click to collapse
Keep getting code you entered cannot be found after entering IMEI - will they have a list of which IMEI were sold when? Also mine is unlocked.
I'm getting IMEI not recognised too.
I bought mine locked to o2 cheaply off ebay, then unlocked it, my imei worked so maybe it's for o2 customers?
Went back on and entered my imei for a second time after placing an order and it doesn't stop me from ordering again which is a bit weird?
I have a Tesco UK Moto G, and i get code not found
cra1g321 said:
I have a Tesco UK Moto G, and i get code not found
Click to expand...
Click to collapse
Over at HotUKdeals someone said they got an email from Kondor saying there's a delay in getting the IMEI's onto their server so try again Monday and it should work.
spannerz said:
Over at HotUKdeals someone said they got an email from Kondor saying there's a delay in getting the IMEI's onto their server so try again Monday and it should work.
Click to expand...
Click to collapse
Ok, thanks for sharing this info :good:
yasinaydin said:
I'm getting IMEI not recognised too.
Click to expand...
Click to collapse
Same story for me, could this be a scam? Like they're fishing our IMEI numbers?
thommio said:
Same story for me, could this be a scam? Like they're fishing our IMEI numbers?
Click to expand...
Click to collapse
I don't think so, it's on the o2 website and my imei was accepted, haven't got a an order confirmation e-mail though
so, just is working in UK? not in usa, mexico etc? thanks!
Seriously guys, dont be putting your imei on any webbsite. Do you really need telling this.
5mudg3r said:
Seriously guys, dont be putting your imei on any webbsite. Do you really need telling this.
Click to expand...
Click to collapse
A website provided by one of the biggest Mobile providers in the uk??And one mentions on Motorolas own twitter? You really think thats a scam?
alonsoch said:
so, just is working in UK? not in usa, mexico etc? thanks!
Click to expand...
Click to collapse
Yes it looks like it is only for UK...
5. Delivery
Here at Motorola Bundles we offer FREE UK delivery on all orders.
Delivery must be to the address at which your payment card is registered, which must be in the United Kingdom (this excludes the Channel Islands ). Please make sure you keep the receipt enclosed with your goods.
Click to expand...
Click to collapse
SOURCE:
http://motorola.kondor.co.uk/terms/

Software Update for 920I - Unlocked S6

Not sure if anyone else has seen this update yet, but I got it this morning. Unfortunately I thought it would be an old update and I'd see some posts on it, but a search turned up nothing.
My unlocked 920I got it. It was around 150mb and keeps the phone at 5.0.2. Build number is: LRX22G.G920IDVU1AOD3
So maybe it's old and I just happened to get it this morning, but from what I remember it was mostly about stability enhancements...but that seems like a pretty big update for stability. Hopefully someone else can grab a screen shot of the change log. The only issue I had with mine was the occasional random reboot (about once every two days)...and if this update solves it (stability issues ftw), then all good w/ me.
Anyone else get it yet on an unlocked S6?
dbdynsty25 said:
Not sure if anyone else has seen this update yet, but I got it this morning. Unfortunately I thought it would be an old update and I'd see some posts on it, but a search turned up nothing.
My unlocked 920I got it. It was around 150mb and keeps the phone at 5.0.2. Build number is: LRX22G.G920IDVU1AOD3
So maybe it's old and I just happened to get it this morning, but from what I remember it was mostly about stability enhancements...but that seems like a pretty big update for stability. Hopefully someone else can grab a screen shot of the change log. The only issue I had with mine was the occasional random reboot (about once every two days)...and if this update solves it (stability issues ftw), then all good w/ me.
Anyone else get it yet on an unlocked S6?
Click to expand...
Click to collapse
I see a new firmware listed for today's date in sammobile now. Thanks for the tip!
Did u guys flashed it?
What are the changes?
A - Z in the drawer?
dogan2010 said:
Did u guys flashed it?
What are the changes?
A - Z in the drawer?
Click to expand...
Click to collapse
Mine auto-updated. As I mentioned, didn't pay much attention to the changelog and I use Nova so not sure about A-Z in the drawer.
I got it a few days ago, just said bug fixes and minor improvements. I didn't really notice anything different, but then again I've only had the phone for a few days.
Can you say which country you bought the phone from? 920I covers a lot of countries.
tryfound said:
Can you say which country you bought the phone from? 920I covers a lot of countries.
Click to expand...
Click to collapse
I'm in the USA, phone came from Singapore tho
tryfound said:
Can you say which country you bought the phone from? 920I covers a lot of countries.
Click to expand...
Click to collapse
Bought mine from Breed on eBay...so not exactly sure where it came from initially.
dbdynsty25 said:
Bought mine from Breed on eBay...so not exactly sure where it came from initially.
Click to expand...
Click to collapse
I have the same device. It's CSC code is TTT meaning it is for Trinidad and Tobago.
I also got this update on my 920I got today.
BTW, I wonder how to get warranty service for these G920I in the US? Samsung USA won't honor the warranty, and I don't have any luck in finding an answer to this.
I'm interested in the warranty also as I bought mine from Breed. Seems like if you purchase this device from a reseller inside the US then Samsung should honor the warranty.
lonaysta said:
I also got this update on my 920I got today.
BTW, I wonder how to get warranty service for these G920I in the US? Samsung USA won't honor the warranty, and I don't have any luck in finding an answer to this.
Click to expand...
Click to collapse
I bought Squaretrade
mehdi_s82 said:
I bought Squaretrade
Click to expand...
Click to collapse
Called squaretrade and they confirmed that they won't provide plans for non-US based models, such as this. So literally you wasted your money to them...
---------- Post added at 06:02 PM ---------- Previous post was at 05:59 PM ----------
bendotson said:
I'm interested in the warranty also as I bought mine from Breed. Seems like if you purchase this device from a reseller inside the US then Samsung should honor the warranty.
Click to expand...
Click to collapse
Based on what I heard from Samsung, they will only provide warranty for those carrier-specific models..
lonaysta said:
Called squaretrade and they confirmed that they won't provide plans for non-US based models, such as this. So literally you wasted your money to them...
Click to expand...
Click to collapse
Not sure what question your asked from Squaretrade, but based on this http://www.squaretrade.com/htm/pop/howItWorks_cellphone.html and the fact that I bought Squaretrade from the item's ebay page, it should be covered.
mehdi_s82 said:
Not sure what question your asked from Squaretrade, but based on this http://www.squaretrade.com/htm/pop/howItWorks_cellphone.html and the fact that I bought Squaretrade from the item's ebay page, it should be covered.
Click to expand...
Click to collapse
I just made another call to squaretrade. This time another representative told me that the 2-year plan with accident protection can be purchased for eBay sold international version of the S6 as long as proper proof of purchase is submitted. That's something nice to hear from them.
I need to thank you for this. I wouldn't make this second call to squaretrade without your reply!
mehdi_s82 said:
I have the same device. It's CSC code is TTT meaning it is for Trinidad and Tobago.
Click to expand...
Click to collapse
How would I see my CSC code?
eternalblu said:
How would I see my CSC code?
Click to expand...
Click to collapse
There's an app called Phone Info Samsung. You can see all the details there.
Deleted
Sent from my SM-G920I using Tapatalk
bloodrain954 said:
I'm in the USA, phone came from Singapore tho
Click to expand...
Click to collapse
Did you get your phone from Tropical_Mobile on ebay?
jimmiekain said:
Did you get your phone from Tropical_Mobile on ebay?
Click to expand...
Click to collapse
yes

Gear S2 promo?

Is the S2 a Bluetooth only or 3g model? Will it have the speaker or not?
No its not the 3g. Spoke with a sales rep and was told it's the Bluetooth one
It's the $300 grey model only.
Was anyone successful in redeeming the gear S2 promotion? I went through the process, but got an e-mail saying I wasn't eligible with my location code...
tysen said:
Was anyone successful in redeeming the gear S2 promotion? I went through the process, but got an e-mail saying I wasn't eligible with my location code...
Click to expand...
Click to collapse
Are you located in the US?
Funny thing, my gear s2 was shipped today but my phone hasn't shipped yet. Promotion works for me.
itsjusttim said:
Funny thing, my gear s2 was shipped today but my phone hasn't shipped yet. Promotion works for me.
Click to expand...
Click to collapse
How is that even possible? You need a MAC Address to submit the promo offer.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
Click to expand...
Click to collapse
See attachments.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
Click to expand...
Click to collapse
My original order. I told people I'd get both at the same time.. Noone believed me. :-/
itsjusttim said:
See attachments.
Click to expand...
Click to collapse
There's only a device ID and sim ID on there don't see a mac
gfrrt said:
There's only a device ID and sim ID on there don't see a mac
Click to expand...
Click to collapse
Looks in the next column over "items"
Samsung Galaxy S7 edge 32GB in Silver Titanium
4G 4FF NFC PRE INSTALLED SIM C
Samsung Gear S2 in Dark Grey
itsjusttim said:
My original order. I told people I'd get both at the same time.. Noone believed me. :-/
Click to expand...
Click to collapse
thats because vzw made you get the data plan. The ones from Samsung will be Bluetooth
Sent from my SCH-I545 using Tapatalk
itsjusttim said:
My original order. I told people I'd get both at the same time.. Noone believed me. :-/
Click to expand...
Click to collapse
When I placed my order on vzw website it didn't give me the option to order the watch then. I was told to go to the Samsung promo site. How did you do this?
Sent from my SM-G900V using Tapatalk
arglmr said:
thats because vzw made you get the data plan. The ones from Samsung will be Bluetooth
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Does this mean the Verizon one is 3g? I can't tell from the order but will know soon enough I suppose. Yes, I did have to get the data plan for it but with the discount I am receiving along with instantly selling this thing, I am still saving money from at&t and will pocket whatever cash I get for the watch.
jagrave said:
When I placed my order on vzw website it didn't give me the option to order the watch then. I was told to go to the Samsung promo site. How did you do this?
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
The girl on the phone did it somehow, I'm not sure to be honest.
Isubbie said:
Are you located in the US?
Click to expand...
Click to collapse
Yes, I'm located in the US. When I initially provided the information, I received an e-mail stating my Gear S2 order was in process. Then I got an e-mail stating I was ineligible, and included a link for me to try again. After filling out that page's information, I was taken to a page that said my promotion redemption was successful for the Gear VR. I called Samsung support and the person I spoke with told me that the order shows a Gear S2 will be mailed to me, and that she wasn't sure why the site showed a Gear VR instead. I guess I'll have to wait and see...
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
eric150 said:
How is that even possible? You need a MAC Address to submit the promo offer.
Click to expand...
Click to collapse
Don't you get the IMEI on the receipt?
raduque said:
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
Don't you get the IMEI on the receipt?
Click to expand...
Click to collapse
Yes, that's the blacked out part of the screenshot. I'm confused on what you're asking.
raduque said:
This promo is pretty much the only reason I'm picking the S7 Edge as a new phone.
Don't you get the IMEI on the receipt?
Click to expand...
Click to collapse
The IMEI and MAC are different.
itsjusttim said:
Yes, that's the blacked out part of the screenshot. I'm confused on what you're asking.
Click to expand...
Click to collapse
You're confused because I'm not actually asking a question. When I started that reply yesterday, those posts weren't there.
itsjusttim said:
Does this mean the Verizon one is 3g? I can't tell from the order but will know soon enough I suppose. Yes, I did have to get the data plan for it but with the discount I am receiving along with instantly selling this thing, I am still saving money from at&t and will pocket whatever cash I get for the watch.
The girl on the phone did it somehow, I'm not sure to be honest.
Click to expand...
Click to collapse
You won't be making any money. The Early Termination Fee is $350 and you have to pay $40 to activate. So you'll actually be losing money.

Free Sony Bluetooth Premium Xtra Bass Headphones with XZ purchase

Check out here for the free headphones offer
https://xzheadphoneoffer.co.uk
Was given by some resellers such as carphone warehouse.
kaistledine said:
Check out here for the free headphones offer
https://xzheadphoneoffer.co.uk
Was given by some resellers such as carphone warehouse.
Click to expand...
Click to collapse
How does this work?
You put in your imei and phone number. If you're eligible you can claim the headphones.
Sent from my SGP712 using Tapatalk
You will have had to have purchased the phone from Carphone Warehouse or direct from Sony during October in the UK to qualify.
mckeowngoo said:
You will have had to have purchased the phone from Carphone Warehouse or direct from Sony during October in the UK to qualify.
Click to expand...
Click to collapse
I just purchased from EE today
vimto25 said:
I just purchased from EE today
Click to expand...
Click to collapse
Think you could figure out how to port over their EE wifi calling that would be great haha.
my contract is on EE but because it's not direct from them I cannot use wifi calling ....
Carphone never told me this however.
kaistledine said:
Think you could figure out how to port over their EE wifi calling that would be great haha.
my contract is on EE but because it's not direct from them I cannot use wifi calling ....
Carphone never told me this however.
Click to expand...
Click to collapse
All my handsets are not from EE but I'm on ee contract. Not a clue how to use it do you?
I did no u can only use it on ee phones tho
vimto25 said:
All my handsets are not from EE but I'm on ee contract. Not a clue how to use it do you?
I did no u can only use it on ee phones tho
Click to expand...
Click to collapse
If you buy direct they have their own firmware for the phone so you can follow this guide.
https://ee.co.uk/help/phones-and-de...setting-up-wifi-calling-on-the-sony-xperia-xz
Otherwise it does not even appear in the phone. Its a build in feature from them, They have some sort of partition on the phone.
kaistledine said:
If you buy direct they have their own firmware for the phone so you can follow this guide.
https://ee.co.uk/help/phones-and-de...setting-up-wifi-calling-on-the-sony-xperia-xz
Otherwise it does not even appear in the phone. Its a build in feature from them, They have some sort of partition on the phone.
Click to expand...
Click to collapse
Yeah I understand now thanks for that. I may need to try and root this 1 day the chrome browser seems to have the ee touch as home page on it is ee and there's no way to change and no way to uninstall it. That's the only thing ee I can see. I'll give this ee calling ago. I would of brought from carohonewarehouse but£40 cheaper at ee and black and silver in stock was a no brainer.
Random question, I've received these headphones and I don't seem to be able to use Google voice dialler. I hold down the play button but nothing happens. Have you been able to get it working?
mr_bramble said:
Random question, I've received these headphones and I don't seem to be able to use Google voice dialler. I hold down the play button but nothing happens. Have you been able to get it working?
Click to expand...
Click to collapse
Not sure.
I'll get mine later today so will test and find out then.
Will see if we can get this working !
I thought i'll never get mine, i've ordered phone through service's provider online shop 9.10.2016(preorder) and had to wait until 13.10.2016(all providers in my country started deliveries that day- start of event 14.10.2016-18.11.2016) since it was end of the week i've recived mine 17.10.2016. The same day i tried to register my phone with a code i was given, to my suprise it did not worked at all, i've send an email to company that organised this promotion, it took two days and my perseverance to finally make it work, i had to try diffrent combination of 2 middle letters. 19.10.2016 i fortunatly registered it and waiting had started. 7.11.2016 after all i got an email that confirmed proper registration and that they will send it in the next 30 days. Just hope i'll get it late next week or week after that. Did any of you guys got the same problem? How long it took before you recived yours headphones?
No I just popped my IMEI number in and got mine like 2/3 days after.
Was pretty simple if I'm honest.
It's probably my luck i guess, company that organizes that is greenmark, a third party not Sony's Polish branch
Finally i got mine yeasterday, sound quality is good, build quality is acceptable, they fit well and comfort of use is high
Filled in my details and it wouldn't accept me for the offer.
Sony XZ Purchased from Carphone Warehouse, member of staff mentioned the headphone offer to me during purchase but the offer website doesn't accept my IMEI so i'm out of luck
same here website says my code is invalid.
Mangtas_666 said:
same here website says my code is invalid.
Click to expand...
Click to collapse
same here. I wonder if it's a phishing website of some sort.
coleburns said:
same here. I wonder if it's a phishing website of some sort.
Click to expand...
Click to collapse
I even tried contacting them via email but it won't even accept my informations.
Mangtas_666 said:
I even tried contacting them via email but it won't even accept my informations.
Click to expand...
Click to collapse
i am struggling to see what they could be doing with IMEIs - who knows

[Q] Samsung Promotion Site for Free VR not live yet?

So on TMobile with the free VR Headset and Controller deal, it says the entries should go on the samsung.com/us/promotions website starting on April 10th, however seems the website isnt taking them yet? Anyone seen or heard any news on this?
With them only doing what was it, 35,000 free units. Kinda wanna make sure I get my order in asap. =D
Mysticales said:
So on TMobile with the free VR Headset and Controller deal, it says the entries should go on the samsung.com/us/promotions website starting on April 10th, however seems the website isnt taking them yet? Anyone seen or heard any news on this?
With them only doing what was it, 35,000 free units. Kinda wanna make sure I get my order in asap. =D
Click to expand...
Click to collapse
You can't redeem the items until​ phone in hand
I have the phone in hand. How can I redeem?
Can you try these 4 steps? http://www.samsung.com/au/galaxy-s8-offer/
Maybe this will give us answers
sillyphillie said:
I have the phone in hand. How can I redeem?
Click to expand...
Click to collapse
Picture proof or it didnt happen. =p
Hell if you have one, Tell us all how you got it rooted.
It's not rooted. Verizon retail.
I ordered mine through Verizon and they are not delivering until the 21st...hmmm where are you located if I may ask?
jmhj said:
I ordered mine through Verizon and they are not delivering until the 21st...hmmm where are you located if I may ask?
Click to expand...
Click to collapse
See his posts on the Carrier Bands thread.
jmhj said:
I ordered mine through Verizon and they are not delivering until the 21st...hmmm where are you located if I may ask?
Click to expand...
Click to collapse
I'm a Verizon business customer that was given early access to a retail model direct from Samsung. I do alot of business with Verizon and about to do a company wide refresh. Therefore..Early access.
It's a minimum of 350,00 gifts not 35,000... So it may not be so hard to get one

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