Always On Display risk of burn in? - Samsung Galaxy S10+ Questions & Answers

My new S10+ is the first phone I have owned that has an AMOLED display.
So in the past I've read about alot of people complaining that their AMOLED screen suffered from screen burn in.
I'm wondering is the risk of burn in happening still as big as before or has Samsung greatly improved their displays in that department as well?
I'm particularly worried about running always on display (all the time when the screen is off). Would that greatly increase the risk of burn in?

From personal experiences, I have had my S8+ from launch and only just replaced it with an S10, no notable evidence of AOD burn in

koekoek91 said:
My new S10+ is the first phone I have owned that has an AMOLED display.
So in the past I've read about alot of people complaining that their AMOLED screen suffered from screen burn in.
I'm wondering is the risk of burn in happening still as big as before or has Samsung greatly improved their displays in that department as well?
I'm particularly worried about running always on display (all the time when the screen is off). Would that greatly increase the risk of burn in?
Click to expand...
Click to collapse
The AOD clock moves around the screen to prevent that.

vintagerock said:
The AOD clock moves around the screen to prevent that.
Click to expand...
Click to collapse
this ^^^ it shifts a few pixels every once in awhile same with edge clock all the aod basically

Burn in chances
I've used a lot of Samsung devices with AMOLED and I have never experienced screen burn in. I used to work in the mobile industry and I have seen a lot of devices with burn in, but thats typically because they leave their screen timeout settings at 10+ minutes. The AOD ever-so-slightly moves around to prevent burn in.

The AOD clock jump's around like a cricket... ?

nonamehere said:
I've used a lot of Samsung devices with AMOLED and I have never experienced screen burn in. I used to work in the mobile industry and I have seen a lot of devices with burn in, but thats typically because they leave their screen timeout settings at 10+ minutes. The AOD ever-so-slightly moves around to prevent burn in.
Click to expand...
Click to collapse
Thanks all for the replies.
I'm one of those people that likes to keep their screen time out as high as possible lol:silly:
But after hearing this I'm gonna lower it
Sent from my Samsung Galaxy S10+ using XDA Labs

nonamehere said:
I've used a lot of Samsung devices with AMOLED and I have never experienced screen burn in. I used to work in the mobile industry and I have seen a lot of devices with burn in, but thats typically because they leave their screen timeout settings at 10+ minutes. The AOD ever-so-slightly moves around to prevent burn in.
Click to expand...
Click to collapse
One more question..
I do have insurance for my device through T-Mobile.
Do you know if screen burn in would fall under that?
Sent from my Samsung Galaxy S10+ using XDA Labs

Insurance
Sorry for the late reply.
I'm not too keen on T-Mobile's insurance plan or which provider they use. I used to work for Verizon, and with them, screen burn-in issues would fall under manufacturer's warranty. Its covered under the standard one-year warranty and Verizon would replace it. If a customer had the burn-in issues outside of the one-year warranty, if they had insurance it would fall under extended warranty and again, would be able to get a replacement at no cost, provided there isn't any significant damage to the device, save for normal wear and tear. Verizon uses Assurion for their insurance provider, but it doesn't really make a difference in the case of burn-in. You would still go through your carrier for manufacturer's warranty.

I wonder about the white charging information along the bottom while charging, it does not seem to be moving at all.

nonamehere said:
Sorry for the late reply.
I'm not too keen on T-Mobile's insurance plan or which provider they use. I used to work for Verizon, and with them, screen burn-in issues would fall under manufacturer's warranty. Its covered under the standard one-year warranty and Verizon would replace it. If a customer had the burn-in issues outside of the one-year warranty, if they had insurance it would fall under extended warranty and again, would be able to get a replacement at no cost, provided there isn't any significant damage to the device, save for normal wear and tear. Verizon uses Assurion for their insurance provider, but it doesn't really make a difference in the case of burn-in. You would still go through your carrier for manufacturer's warranty.
Click to expand...
Click to collapse
Thanks for your input.
I'll ask about it in the T-Mobile shop next time I visit them.
felloffthetruck said:
I wonder about the white charging information along the bottom while charging, it does not seem to be moving at all.
Click to expand...
Click to collapse
I'm not sure if it's moving either.
I think it shouldn't be a problem but just to be sure I'm turning off my AOD while charging.
Sent from my Samsung Galaxy S10+ using XDA Labs

As they sad it shifts around and also when it's in your pocket or inactive during night (I catch mine) its completely screen off. As soon you take it in hand everything comes on and normal

I am concerned about the "Fully Charged" status. Does it move or not? Can it become an issue or not? Why would they overlook this?
Chuter.

koekoek91 said:
My new S10+ is the first phone I have owned that has an AMOLED display.
So in the past I've read about alot of people complaining that their AMOLED screen suffered from screen burn in.
I'm wondering is the risk of burn in happening still as big as before or has Samsung greatly improved their displays in that department as well?
I'm particularly worried about running always on display (all the time when the screen is off). Would that greatly increase the risk of burn in?
Click to expand...
Click to collapse
I had burn in issues with the Galaxy 7 and 8 after a couple of months. My S9 Plus and S10 Plus (since May) don't have any issues for the defect.

Chuter said:
I am concerned about the "Fully Charged" status. Does it move or not? Can it become an issue or not? Why would they overlook this?
Chuter.
Click to expand...
Click to collapse
varcor said:
I had burn in issues with the Galaxy 7 and 8 after a couple of months. My S9 Plus and S10 Plus (since May) don't have any issues for the defect.
Click to expand...
Click to collapse
I haven't had any issues on my S10+ so far.
Using it since May as well.

No AOD doesn't burn your Amoled display. But setting Only the time does. So it's better if you use a AOD image cause the image and the time changes it's position in every 5 minutes (I did my test includes samsung A50,M31,F22,S8,S21,S22)
If you a samsung user then it wont burn your display. But if you use other brands i cant tell for sure but the xiaomi does sometimes that what my friends told me cause i dont own any xiaomi devices.

Related

Screen Burn-In >>BEWARE<<

Greetings fellow Tab 7.7 Owners.
Today I stopped by the Verizon store to check on an issue I previously posted regarding the proximity sensor (I do not there there is one installed in the i815 despite the Samsung website claims to the contrary).
So anyway, I picked up the Tab 7.7 on display and opened the market to install an app that uses the proximity sensor (it did not work BTW).
!!! However... !!!
While in the Market, big as life, I could easily see the home screen image burned into the display. I opened several other apps and all had the same effect. I even rebooted the device to see if it might be some software bug that was ghosting the image somehow, but the problem persisted. The home screen is simply burned into this device. Now this probably stays on 24 hours per day however, I was surprised to see that modern devices could suffer from this ancient problem.
So...
If you leave your device plugged in for some time, be sure to let the screen time out. (Settings>Applications>Stay Awake> leave unchecked)
I just decided to get rid of both of my Samsung docks I purchased.
Doug M.
All of my amoled devices have burn in and they are all set on lowest brightness. I try to minimize the burn in on my p6800 by hiding the status bar.
Sent from my GT-I9100
dwmackay said:
Greetings fellow Tab 7.7 Owners.
Today I stopped by the Verizon store to check on an issue I previously posted regarding the proximity sensor (I do not there there is one installed in the i815 despite the Samsung website claims to the contrary).
So anyway, I picked up the Tab 7.7 on display and opened the market to install an app that uses the proximity sensor (it did not work BTW).
!!! However... !!!
While in the Market, big as life, I could easily see the home screen image burned into the display. I opened several other apps and all had the same effect. I even rebooted the device to see if it might be some software bug that was ghosting the image somehow, but the problem persisted. The home screen is simply burned into this device. Now this probably stays on 24 hours per day however, I was surprised to see that modern devices could suffer from this ancient problem.
So...
If you leave your device plugged in for some time, be sure to let the screen time out. (Settings>Applications>Stay Awake> leave unchecked)
I just decided to get rid of both of my Samsung docks I purchased.
Doug M.
Click to expand...
Click to collapse
My iPad 3 almost 18 hours a day screen is on didn't got any problem and yes I'm very careful with p6800 screen is very cheap quality
Perhaps you should check out this
http://m.gizmodo.com/5892912/samsung-makes-the-new-ipads-screen-because-no-one-else-could
Sent from my GT-P6800 using xda premium
irmani said:
My iPad 3 almost 18 hours a day screen is on didn't got any problem and yes I'm very careful with p6800 screen is very cheap quality
Click to expand...
Click to collapse
What a tool. ipad3 uses Samsung screens. All of the same quality
Sent from my GT-P6800 using xda premium
irmani said:
My iPad 3 almost 18 hours a day screen is on didn't got any problem and yes I'm very careful with p6800 screen is very cheap quality
Click to expand...
Click to collapse
SAMOLED is different with your LED backlit IPAD display.. it's not a matter of Cheap Vs Apple premium, if your IPAD have the same AMOLED screen, even thought it's an Apple, it'll exhibit burn in issues as well.
Strange that my tablet is on all day as my desktop clock and live album and gaming/movie at night, but still no burn in appeared yet (except that mystical faint circles that every unit has). I think you could just take yours to local service center and spill all your guts out to force them to have screen replaced. Just my little two cents.
irmani said:
My iPad 3 almost 18 hours a day screen is on didn't got any problem and yes I'm very careful with p6800 screen is very cheap quality
Click to expand...
Click to collapse
crap argument of an apple fanboy: ipad uses IPS-LCD, 7.7 features AMOLED (hd plus blabla).
in contrary: amoled is the FAR more expensive tech, although it tends to burn in (which is tech immanent and can't be eliminated totally)!
inform yourself before posting such nonsense!
Hi boys.
Maybe we should shut this thread down. No need to start a pointless flame war.
My only intention was to let people know that the screen burn-in on this device can certainly happen as I saw it very clearly on the in-store demo unit.
I just thought people might want to know so you can moderate your usage patterns to avoid the problem.
Doug M.
dwmackay said:
Hi boys.
Maybe we should shut this thread down. No need to start a pointless flame war.
My only intention was to let people know that the screen burn-in on this device can certainly happen as I saw it very clearly on the in-store demo unit.
I just thought people might want to know so you can moderate your usage patterns to avoid the problem.
Doug M.
Click to expand...
Click to collapse
Oh I read yours wrong...I thought you said YOUR unit has burnt-in. :laugh:
Nevertheless I think your post should remain open. I'm quite amazed that how quickly someone would jump into any post to compare Apple's product against everything, just to be shot by facts. This isn't bad at all.

Warranty claims for screen burn?

I've got some incredibly bad screen burn with the whole bottom 2 thirds of screen gone yellow and I'm returning phone to Samsung in the freepost envelope they sent but has anyone had experience dealing with Samsung with this to know what to expect?
Doubt they'll replace it under warranty for burn-in, such is the way of the beast with AMOLED screens if you leave the same thing on the screen constantly, but good luck
How did it even became like that? I had an amoled TV for years and it didn't even exhibit this problem even when it's on most of the day...
Riyal said:
How did it even became like that? I had an amoled TV for years and it didn't even exhibit this problem even when it's on most of the day...
Click to expand...
Click to collapse
Leaving the same image on the screen constantly, with a TV, the picture is always moving, if OP uses a certain app 24/7, like facebook or something, the majority of that image remains the same, sidebar, top bar, etc etc, only text changes
Basically we're back to the old green screen issues and why we ended up with screensavers on PCs
EDIT - In fact it looks like touchwiz launcher is partially responsible, along with the top notification bar, my guess is OP sets screen timeout to highest, and keeps the screen on the same thing constantly through the day, full brightness likely too
*Detection* said:
my guess is OP sets screen timeout to highest, and keeps the screen on the same thing constantly through the day, full brightness likely too
Click to expand...
Click to collapse
hence the reason they wont fix it cause its his fault.
and were assumi9ng the reason the android tv didnt do it is because it didnt use amoled
I do use full brightness and most of the use is from Chrome browser and Youtube but the screen is set to a 2 minute timeout so certainly isn't left alone for long periods.
So I'm not using the phone in any abnormal way that would go against any usage terms that maybe in the warranty, and the really dark burning in the middle by any standard could be said the phone is no longer fit for purpose because it's well beyond any acceptable wear and tear.
Just been on the phone to Samsung and they said clearly that the warranty does cover this so soon as I get the chance I'll either go to the Local Samsung store or post it in.
Thanks for the update. Definitely not normal and using your phone is not grounds for disregarding the warranty. Brightness is there to use. There is no disclaimer stating you can harm your phone by making your screen too bright. Where do people get this stuff?
This is the first time since my Nexus 1 that I've seen any phone with burn in. Thought we were all past that.
GorillaPimp said:
There is no disclaimer stating you can harm your phone by making your screen too bright. Where do people get this stuff?
Click to expand...
Click to collapse
you dont really need a disclaimer to know that screen burn exists, a simple understanding of science does that. and we were speculating about the warranty issues
Well done Michael P. I have the same issue on my 10 month old Galaxy S7 Edge. I use Google Maps constantly for business purposes, and now have screen burn. Despite Pilot's sarcastic answer, not every one is a super geek with a pre-existing knowledge of Amoled screen inner workings. My BSc degree and Masters were in other subjects, and screen technology has never interested or bothered me. When I buy a product I expect it to work perfectly for at least a year. A clear warning when buying the product saying "do not leave on a static screen for more than X amount of minutes" would have caused me to educate myself on the pitfalls of S7 screens, and Samsung would not be forking get out to send me a new phone free of charge.
I have the same problem
Michael_P said:
I've got some incredibly bad screen burn with the whole bottom 2 thirds of screen gone yellow and I'm returning phone to Samsung in the freepost envelope they sent but has anyone had experience dealing with Samsung with this to know what to expect?
Click to expand...
Click to collapse
I hope I'm writing in the right place, but I've had the same problem since a few months after buying my S7 edge. I keep my screen at 50% & have a 2 min timeout that I never use. I always turn my phone off when I'm done... force of habit. The top of the screen dimmed greatly at first and then almost immediately after, I've had this ghost keyboard. Ugh. I'm a photog, so editing is a nightmare. I didn't buy the warranty & my 2 yr contract is almost up. I've had this issue for well over a year & had no idea I could do anything. I'm guessing it's too late to complain. I've been so mad about this darn phone for so long. Such a huge disappointment for such an enormous expense. I'm not a phone junkie, but I do use whatsapp quite a bit to talk to my husband when he's away. I have pictures but I'm new and can't find the button to post them. It sure would be nice to get a new phone. I hate this issue. It drives me crazy. I'm sorry to all who are stuck with this yucky problem. Thank you for letting me rant. Have a blessed day, everyone.

Screen Burn-In

Wow. I didn't notice until today but the status bar icons and time are showing signs of screen burn-in. I didn't even know this was possible with LCD screens. I can clearly see them with a dark blue full screen wallpaper. This is absolutely horrible.
Check yours too, people!
Sent from my LG-H815 using Tapatalk
I tested with a blue screen. Phone is 4 months old. I don't have any burn-in screen problem.
Ive noticed it few months ago, and ive never used brightness more than 50%..
Here some pics i took (doesnt work with screenshots)
montusk said:
Here some pics i took (doesnt work with screenshots)
Click to expand...
Click to collapse
Not many believe so, but there's no problem getting burn-in on LCD. It's harder than OLED of course. Just look at the commercial LCD screens all over town and you'll see a lot of burn-in's...
The thing im baffeled over is that you managed to get burn-in on your phone. That means you have your screen on A LOT...
Cloudstrife said:
Not many believe so, but there's no problem getting burn-in on LCD. It's harder than OLED of course. Just look at the commercial LCD screens all over town and you'll see a lot of burn-in's...
The thing im baffeled over is that you managed to get burn-in on your phone. That means you have your screen on A LOT...
Click to expand...
Click to collapse
OP said he didn't know it was possible on lcd, not me.
And yeah i have screen on a lot :sly:
Same here man i was wondering it was only for me i have it on gray walpaper or so
Sent from my LG-H815 using Tapatalk
its display problem guys i had it 2 months ago..i showed it in service center nd got screen replacement since i had warranty.. u guys should do same if u have warranty and make sure to show them those pictures cause that problem doesn't always appear on screen.. sometimes it disappear..
Yeah, it's been ten hours guys. My phone's screen has been off for 9.5+ hours during this whole time. I can still see it.
It's also easy to spot when I pull the notification shade down. That's just... Horrible. I bought mine online so sending it for a replacement is out of the question. I can't live without a smartphone for a couple of weeks (minimum time with such grievances).
Sent from my LG-H815 using Tapatalk
AFAIK lcd's don't truly get burn in but they persistence which should eventually fade. I'd imagine a defective screen is something acompletely different though.
It's usually ghosting on LCD. It should be reversible. Maybe play some movies or something.
This is kind of concerning and sad to hear. I traded my Nexus 6 for a G4 because I didn't want to deal with burn-in anymore (Moto X 2013 user). I hope I don't ever run into that problem or that the warranty covers it.
Same problem here... I just bought my G4 3 months ago...
i had sadly the same problem and made a tread http://forum.xda-developers.com/g4/help/screenburn-t3152109/post63428991#post63428991
Solved just by sending it back 2 my provider
(i had the device for 2 a 3 weeks) so i got i new one
Got to say, I've had my G4 since May 2015 and have no screen problems.
Just picked up a used LG G4 off Craigslist yesterday, guy had it for a month and was proven from Sprint themselves. Have been noticing screen burn or whatever you want to call it. Can notice it when you pull the notification panel down, and you can see a red tint.
This sucks lol! I'm trying to screen-burn tool off the playstore and will try it for the full 8 hours it says tonight and report back.
Bought my G4 June 05 of 2015. Keep the brightness at a steady 80%. No sign of burn in at all.
It bootlooped to Hell but no burn in.
SAME HERE!!!
It is possible with LCD though , I have SOny Xperia z2 before , but it never have such issue , so when i got my g4 and got this issue at first i thought it was a defective unit. So , i replace a panel under warranty , but then the problem appears again then i realized its the quality of the panel lg used. Lg need to fixed their panel really seriously as it happened since G3 .Now with the LG G5 having the always-on features i believe that the problem would be more serious as with 30 minutes non-stop screen on time with current G4 already appeared such issue, imagine always-on for G5.......
If you turn the phone off can you still see anything? If so it's definitely burn in or something like it. This is news to me, I thought LCDs were immune.
I got sensitive touchscreen problem, ghost touches, burn-in and now bootloop. Now to sent it repair, buy a new smartphone to wait it come back, get it back, see it's still not totally fixed, send it back again. This phone is **** ?

screen retention (ghosting)

Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related. In on vs995 weta Rom 5.0.7 7.0
I'm starting to have issues with image retention on mine.
I'm stock unrooted.
I wonder if this is covered under warranty.. it's not super annoying but still.
I am having a curious issue with the second screen. Under bright light or sunlight, the top right corner of my screen starts to flicker. Well, the brightness increases and decreases. At the beginning quite slowly and then at a higher pace. However, when I'm indoors it doesn't seem to happen, or at least not too foten.
I've tried with and without automatic brightness. I have also tried installing Lux and the issue still persists.
What I realised is that the flickering comes from the backlight of the second screen, and if I disable it, problem solved. I might Have to give it a hard reset and hope is not a hardware problem.
Has anyone experienced the same?
I posted something similar a while ago on this topic. On my left side of the screen I could see what seemed to be screen burn or something. It would be a yellowish tint that would display the keyboard and part of a screen from the app. But it seemed to be the same app everytime. I never found a solution, I had to turn the phone in for a different reason. The ffc just stopped working and would freeze my phone up.
Screen Retention\Ghosting
kbrn said:
I'm starting to have issues with image retention on mine.
I wonder if this is covered under warranty...
Click to expand...
Click to collapse
Datblkbro said:
Anyone having issues with ghosting on there v20?? Any fix if so r is it Rom related.
Click to expand...
Click to collapse
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
I think joining XDA is an indicator of having a degree of OCD
Although I'd class mine as low I'd not be happy with the retention exhibited in those pics.
Thankfully my V20 hasn't presented any inherrent problems so far, just the odd temporary ones that happen when modding, but they're soon remedied.
Since @emdroidle gave us root for the H990ds its been great having the chance to open it up and explore more of its potential.
yurasik_687 said:
Same problem.
Stock, no root.
Is covered under warranty?
Did you solve the problem?
Click to expand...
Click to collapse
As far as I've read this is just a quirk of these LCD screens that LG uses on their phones. It should go away pretty quick as the only time mine shows up like that is when the screen brightness is all the way or very bright for like 5 or 10 minutes. Mine goes away after 5 or 10 minutes.
Download sfilter from play store activate it at 10 % and image ghosting will go away ?
https://www.youtube.com/watch?v=mpmiowtPh_A&feature=youtu.be
Here's my retention.
kbrn said:
I haven't tried to take the phone to see if it can be fixed, but I have done some research and after reading many posts of people having either the G4,V10 and V20 most have been honored under warranty having their screens replaced but the problem comes back, some people claim having their screens more than one time.
I think I can live with it.. I don't wanna risk having the phone scratched or damaged somehow by the person making repairs (I like to keep my phones in mint condition) and I have a Huge OCD problem lol
Click to expand...
Click to collapse
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
Jesus is God Almighty said:
I was looking into the Warranty as well and just read that it can take up to 4 weeks to inspect and repair a unit, so no mobile for maybe 4 weeks or more and I'm not even sure they will accept the retention as a fault of the mobile itself, but give me the blame for it as there are some minor surface scratches from normal daily use.
So it seems the warranty is pretty much to the bin and reading stories from others about sending there phones with issues does not really make me want to send it back either. Who knows how long, and if declined giving me the blame, what a waste of time it has been. feel like iv Wasted enough time already.
They told me to make a full factory reset, which would of cause not solve the issue at all as I already knew - but I did it and sent the video of the retention afterwards - then I was told to look for scratches and I send them a video and 2 pics of what I could find and now being pointed out that maybe if they find out it is from damage that it just might be send back. Damage... Got to give me a break.
I'm not even sure what they would do with it if they accept the fault - would they begin to toy around with it or would they send me a new phone out of the box.
Is it worth it or not... I'm thinking...
For a +500 Euro phone - retention/ghosting should not happen and yet it does. First phone I ever experiences this issue.
I think I'm on the Whine wagon at the moment, sorry guys - just a little annoyed.
Click to expand...
Click to collapse
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
kbrn said:
I did ended up replacing my phone, not under LG warranty though I paid 60 bucks to Sprint to get it swapped. I thought it was better than sending out my phone to LG and wait weeks..
Convenience was the what made me toss the 60 bucks for a new unit.
Though a month later I switched to T-Mobile and upgraded to the V30+
They paid the rest of my installments with Sprint which was half the cost of 2 V20's and also got to keep them.
I use my V20 as a multimedia device now.
Click to expand...
Click to collapse
Nice - seems like I'm not going to get much from the warranty on the screen issue and still not sure if I should send it back as I'm afraid they do something stupid to it. Well, if my phone melted down at some point I would still buy an V20 in replacement. Battery and SD card is just a win for me even with all the phones faults. Just so sad that LG did not fix a better screen for the V20 in regards of getting Ghosting/Retention.
Anyway - I just tried one of the fixes I found without jail breaking the phone and it does help a little but far from solved the issue at all. I have ghosting/retention all over the screen now and most likely just going to get worse over time as it has from the beginning of it.
I think the image retention is a bug. It randomly happens on mine. At first I thought it was a crappy screen but then it went away. It will even show dark image retention like using xda. And most of my retention around the inside 1/4 of the screen.
Sent from my [device_name] using XDA-Developers Legacy app
Aymenitoo said:
Download sfilter from play store activate it at 10 % and image ghosting will go away
Click to expand...
Click to collapse
Sadly did not work here. Still have ghosting. 20% won't do either - il try 30%.
Ok I was getting ghosting which has been getting worse and wore the past month but in the past 2 weeks its been getting really bad on both displays, ontop of that my phone was dying in 20-25% range and going up to 100% charge just to drop like 10 minutes later to like 50% probably just the battery idk
I sent my phone in and here is what they marked on the warranty page
Symptom: Software failure
Repair: Download new software
I honestly hope they don't think its because I wasn't on the latest version of android because I kept putting it off or i'm gonna be pissed, especially since my warranty ends 3/18/2018 and these 2 issues have slowly been getting worse.
Hi!
Here is a working fix if your device is rooted.
Link: https://forum.xda-developers.com/v20/how-to/lg-v20-screen-burn-fixed-t3661631
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
Jaws4God said:
so is this an LG LCD specific issue ? I am just curious when I switch phones should I consider AMOLED / OLED or stick with LCD but maybe a different vendor ?
Click to expand...
Click to collapse
The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
dark_prince said:
The culprit behind this is low contrast with high blue-output or cooler color temperature. If you are rooted, you can easily tone down the blue channel by a count of 20 (out of 256) and all is good. Also you don't have to use the phone as maximum brightness all the time, the screen itself is way too bright even for the least level.
Click to expand...
Click to collapse
Oh cool. thanks for explaining that! I am not rooted... 1. too nervous of causing issues after root .. 2. mine isn't rootable (on most recent security patch)..
so is there anything I can do to help with the blue output?
dark_prince said:
2ndly, this ghosting is temporary and develops over time of use. It goes away for LCD.
OLED screens suffer from the permanent ghosting aka burn-in, though its coming over time is delayed by quality and improvement of the manufacturing process. Honestly, OLED's have higher saturation, more vibrance, higher contrast which makes them appeal to human eye but it comes at a cost.
Click to expand...
Click to collapse
yeah that seems to be what i've read too... I just typically keep my phones for a while and burn in or ghosting worries me...

How bad is the Pink Line issue?

I'm looking into getting a secondary device. I'm seeing pink lined S7 Edges or 1/3 of the price of normal ones. How bad is the line? I can live with it but does it mean the display is going to fail or can I use the phone for months to come?
Why don't you check your local phone repair shop how much does it cost to change the screen? And if its worth it, buy it.
RossTeagan said:
Why don't you check your local phone repair shop how much does it cost to change the screen? And if its worth it, buy it.
Click to expand...
Click to collapse
That's basically the plan but I want to know how long it will hold up, might be a month or two before I change the screen. Will it be able to get thru?
The problem is that red/green line may appear on replaced screen as well. It's Samsung's fault, I believe.
SadxBoy said:
That's basically the plan but I want to know how long it will hold up, might be a month or two before I change the screen. Will it be able to get thru?
Click to expand...
Click to collapse
It's a bug affecting both hardware and software, so nobody can answer your question with certainty.
Regardless if it expands or not, you should consider two things:
1. You will need to replace the whole screen, so even if it expands or not, you will pay the same repair charge.
2. It will not affect the OS or your media files (so even if the screen turns completely pink, it will not affect your files).
RossTeagan said:
It's a bug affecting both hardware and software, so nobody can answer your question with certainty.
Regardless if it expands or not, you should consider two things:
1. You will need to replace the whole screen, so even if it expands or not, you will pay the same repair charge.
2. It will not affect the OS or your media files (so even if the screen turns completely pink, it will not affect your files).
Click to expand...
Click to collapse
Alright, Hopefully it holds up for 3 months or so. The link don't bother me but the screen is bound to go out later I guess.
I bought an s7 edge with optional pink line recently for cheap and it's now stuck in a draw. The fault is way too distracting for me I'd rather have a cracked screen. Unless it's a proper bargain or you can source a cheap screen I'd say avoid.
Tmzdroid said:
I bought an s7 edge with optional pink line recently for cheap and it's now stuck in a draw. The fault is way too distracting for me I'd rather have a cracked screen. Unless it's a proper bargain or you can source a cheap screen I'd say avoid.
Click to expand...
Click to collapse
I have an iPhone using already, I don't think it will bug me that much. I'm going to get a new screen for it in the future anyway. Just want to get one now, maybe I can get it for cheap as people want to get rid of it for Christmas and stuff.
Cracked Screen and Line basically will lead me to replacing the screen in time. Where can I get a screen thou? I normally use iFixit but I think their out of the stock.
i also wondering if this issue will get worse with time? i can live with 1 or maybe 3 pixel vertical line. Any other problems will happen in the future?
i got a good deal for $150 with 2 pixel line, if this phone can hold for a year, im okay with that.
my choice is this phone or a flat s6 with slight burn in.
I read somewhere in XDA land, someone had the same problem, found some sort of pixel (?) screen checker app and ran it, and per report, said it solved the line issue for them.
I had the pink line issue on my s7 edge, bought new screen (250eur) problem solved.
I haven't found anything specific online through searching, but it there any known information whether this pink line issue affects all s7 edges? Have samsung done anything about it in later models? Was it more a exynos or snapdragon thing etc?
I can't tell from what i have read whether all handsets are ticking time bombs for this problem?
Pink Line Issue Reponse
SadxBoy said:
I'm looking into getting a secondary device. I'm seeing pink lined S7 Edges or 1/3 of the price of normal ones. How bad is the line? I can live with it but does it mean the display is going to fail or can I use the phone for months to come?
Click to expand...
Click to collapse
Within 3 weeks of purchasing my Samsung 4, I got the pink line. Despite it being under warranty, Both from Samsung, Best Buy and the purchased one, NO ONE WOULD TAKE ACCOUNTABILITY FOR IT AND FIX IT! However, I used the phone for 4 years with that pink line. It didn't affect the performance at all.
Hope this helps.

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