Hello XDA Members,
I have Asus Zenfone Max Pro M1 ( Unrooted 6GB) bought 3 - 4 months ago ,
i was using it yesterday afternoon , after couple of hours i thought to Put phone on charge it was 36% , But when i pickup my phone it was restarting . i was confused , when booted up after 2 mins use then restarted again , i noticed little bit lag becasue i was googling the possible reason of unexpected Reboot.
then it kept restarting after every 4 to 5 mins of use , i thought its the button so i open the case but everything looked fine . then it started to reboot right after bootup , i thought its a virus , i was able to wipe data and reset 2 times , but still same rebooting issue , now i carefully checked my phone buttons , everything like new , and i take care of my phone very well . I AM VERY SURE BUTTONS ARE FINE , but phone is behaving like power button is being pressed whole time .
things got worse i woke up midnight i looked at my phone still stuck on restart continuously, and next reboot it booted up for couple of secs and showed me pattren lock but called emergency number ( Emergency Call Button Under Pattren) , i was not able to cut the call but i keep trying then again re boot , i didnt sleep because of this phone vibrating rebooting and sometimes calling EMERGENCY service even when i removed sim and SD card , i can't remove battery so i let it keep rebooting, now battery died .
guys i am sorry for this long description but i am in big problem and stress . i am youtube lover and some social media , games like pubg sometimes . my phones is rebooting even if i go Boot Menu , after many tries i was able to reset once , but same issue ,
Please help me , waiting for replies i am online , any more questions please ask i will try to reply as soon as possible , i dont know rooting or custom roms . i never did , Please Guide me to go threw this mess . I SHALL BE VERY THANKFUL FOR THIS .
rickharry2 said:
Hello XDA Members,
I have Asus Zenfone Max Pro M1 ( Unrooted 6GB) bought 3 - 4 months ago ,
i was using it yesterday afternoon , after couple of hours i thought to Put phone on charge it was 36% , But when i pickup my phone it was restarting . i was confused , when booted up after 2 mins use then restarted again , i noticed little bit lag becasue i was googling the possible reason of unexpected Reboot.
then it kept restarting after every 4 to 5 mins of use , i thought its the button so i open the case but everything looked fine . then it started to reboot right after bootup , i thought its a virus , i was able to wipe data and reset 2 times , but still same rebooting issue , now i carefully checked my phone buttons , everything like new , and i take care of my phone very well . I AM VERY SURE BUTTONS ARE FINE , but phone is behaving like power button is being pressed whole time .
things got worse i woke up midnight i looked at my phone still stuck on restart continuously, and next reboot it booted up for couple of secs and showed me pattren lock but called emergency number ( Emergency Call Button Under Pattren) , i was not able to cut the call but i keep trying then again re boot , i didnt sleep because of this phone vibrating rebooting and sometimes calling EMERGENCY service even when i removed sim and SD card , i can't remove battery so i let it keep rebooting, now battery died .
guys i am sorry for this long description but i am in big problem and stress . i am youtube lover and some social media , games like pubg sometimes . my phones is rebooting even if i go Boot Menu , after many tries i was able to reset once , but same issue ,
Please help me , waiting for replies i am online , any more questions please ask i will try to reply as soon as possible , i dont know rooting or custom roms . i never did , Please Guide me to go threw this mess . I SHALL BE VERY THANKFUL FOR THIS .
Click to expand...
Click to collapse
Goto Service center
Sounds like power button contacts have shorted out somehow, though very less likely. Better go to a service centre instead of wrecking your brain over something which you probably can't fix.
ok but
mujammil786 said:
Goto Service center
Click to expand...
Click to collapse
ok but , i ordered this phone from India , i have the bill #flipkart . i ordered online and asked my friend to bring it , I live abroad .
i will have to send it back to India . but my friend buttons ? do you think there can be any other reason as well . Like virus which effects ROM stored in memory so even when we factory reset , problem stays same. BOOTMENU as well all phone is doing rebooting again and again till it rains all battery .
can you think of any other posibility , before i send it back India ,. ? its like burden .
farhanshaikh671 said:
Sounds like power button contacts have shorted out somehow, though very less likely. Better go to a service centre instead of wrecking your brain over something which you probably can't fix.
Click to expand...
Click to collapse
ok but , i ordered this phone from India , i have the bill #flipkart . i ordered online and asked my friend to bring it , I live abroad .
i will have to send it back to India . but my friend buttons ? do you think there can be any other reason as well . Like virus which effects ROM stored in memory so even when we factory reset , problem stays same. BOOTMENU as well all phone is doing rebooting again and again till it rains all battery .
can you think of any other posibility , before i send it back India ,. ? its like burden .
I'm not too sure about what exactly had happened to your phone. I can't say much if I don't see it myself. This is a very uncommon and peculiar problem because modern phones are less vulnerable to viruses. So it might just be a fault unit which you have received.
farhanshaikh671 said:
I'm not too sure about what exactly had happened to your phone. I can't say much if I don't see it myself. This is a very uncommon and peculiar problem because modern phones are less vulnerable to viruses. So it might just be a fault unit which you have received.
Click to expand...
Click to collapse
Ok i will plan to send it back to India . I bought this phone from Indian Website because this model wasn't available here in Canada.
When my friend ordered it . He told me about 99 RS extra for some kind of protection . I said pay that as well . I have the original bill . My friend have copy of that ask well.
Any idea where it will get repaired ? I mean send it back to FLipkart ? Or Asus customer service ?
rickharry2 said:
Ok i will plan to send it back to India . I bought this phone from Indian Website because this model wasn't available here in Canada.
When my friend ordered it . He told me about 99 RS extra for some kind of protection . I said pay that as well . I have the original bill . My friend have copy of that ask well.
Any idea where it will get repaired ? I mean send it back to FLipkart ? Or Asus customer service ?
Click to expand...
Click to collapse
try to get a replacement. Since you said you bought this phone 4 months ago you might not be able to exchange it. Other option is getting it fixed at an asus service centre and they may do it for free because it's still under warranty.
Related
Ok so I was downloading Resco Explorer on my HD2 .. the progress bar reached 60 % i guess when suddenly my phone rebooted . I thought it would have had some failure and will work fine again , but my phone started rebooting every time it goes on again ! So i did a master reset by pressing the volume up and down keys with the on button .. ( my sim card and sd card in the handset ) While Windows was configuring for my " first phone use " , it rebooted again ! So I removed my sd card and sim card and waited .. I reached my Home Screen .. then i wait for a while ( let's say 10 minutes ) and you've guessed it .. it rebooted ! So please can someone help me ? I've done no update to the software and no rom upgrade .. Nothing.
so its totally untouched? then the warranty isn't void =)
so i would go to the store you bought it and send it back to htc...
DN41
Oh ok ... but have you ever encountered this kind of problem ?
and btw , what are some good upgrades i can do to my phone ?
Thank You
Pull the battery and leave it out of the phone for a good 5 minutes and try booting it up again.
might be worth checking the battery contacts too.....
the phone is still one month old ...
i removed the battery for a hefty 12 hours and it worked again
Thank you
kboutros said:
i removed the battery for a hefty 12 hours and it worked again
Thank you
Click to expand...
Click to collapse
how did you survive without it for 12 hours???
your symptoms are similar to overheating, should it happen again, I'd suggest installing BattClock (it can monitor batery temperature) to check whether the self-reset happens at the same conditions,
Hi
I have notices something about my phone before and after update
at first if i switch on my 3G the phone becomes very hot and reboot .
Now if i open any application with 3G or Data or if it becomes hot ..then it reboot ..
My only option was to freeze my phone for a while in the fridge to cool it off but it is only temporal
Help me!! is it a software problem or hardware problem ....
any great suggestions
because now i can't even go data or 3G for 3 mins ... then it keep rebooting and rebooting
Please help ... it was unlocked when i bought it in my trip from France...
Now i can't go back just because of my phone ... Please help me
thank you
I had the exact same problem before. I toke the phone to Vodafone repair center and told me it is a hardware issue and require to replace the main board and it will take too long to fix and just gave me a new phone , Now I have no problem at all
You may install stock rom and test it. If still meet so, i think have ptoblem with hardware. Bring to guarantee
Sorry guys but I have an urgent problem , a friend of mine gave me his galaxy s4 to "fix" , in fact the phone , gave continuous " process system is not responding" , did not play either audio nor video files, the application camera crashed , all Buyer's slow to open up and hangs around the phone , even the screen locker of the time when I drag your finger over it takes a while to unlock. Above all, the worst thing is that the audio in both capsule and a speaker system is not heard. If perhaps they call on the phone can not answer you the black screen and before leaving the screen with the green ring to answer spend quite a lot of minutes. Practically can only be used for surfing the internet , facebook etc. . The firmware is the MHB . I went to download mode and saw that the counter is 0x1 KNOX , of this I realized , however, only when I installed the firmware MGG vodafone via odin because I thought it might be a problem of the system that was in forced shutdown but not so unfortunately. Now even though I know I will load the MHB reinstall it again . He reported the problem three times to the store where she bought it but have always said that the phone was fine, but trust me it is not at all like that . To my friend, I asked him if maybe he did root on the phone earlier but I said no , also because it is denied , he still does not know is because it came out that 0x1 next to the counter KNOX , some will have been his friend but did not even know . You have an idea about it? that problem can be and above all ? If it is a hardware problem I'll have to send for repair or strength I can fix by just replacing the piece in question ? But the most important question is: " If you were to send him to pay support ? When how much? "
Sorry for my english, but I do not know the language so I used google translator
hello everyone
i have a gt-i9505 with lollipop 5.0.1 offcial , i flashed the official lollipop, the pit ,ap,,bl,cp and csc , checked the autoreboot, re-partition and f.reset time ( all the rest unchecked) using odin 3.09.
but even so , some nasty guy is trackng my position and even recording my phone calls ( i know it) , i think that my girlfriend who just bought an lg bello and put her old sim card , those guys where able to record her calls also ( maybe the virus is spread through line messenger or whatsapp.???!!)
it may sound like a spy movie , but this is exactely what i am suffering , dont laugh but right now i am using an old samsung phone without internet.
please i neeed help , i need to reflash every single android partition on the s4 , boot, system........
if any one can provide me a step by step guide i would appreciate that:good:
What actual evidence do you have that you are being recorded or tracked?
DSA said:
What actual evidence do you have that you are being recorded or tracked?
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Click to collapse
clear evidence is that this group of people are monitoring my line messages and phone conversation , for example , yesterday i texted my girlfriend via line messenger and told her that today i am going back home , right now the bad guys are talking about this fact ( sitting on a bar and talking about it) , imagine ,i bought a brand new lg bello to my girlfriend and when she put her usual sim card , the next day , they also monitoring her cell phone ( activating the microphone) , how i know tht? simple answer , when we have the phone near us some times when we are talking about lets say something funny the guys outside they laugh also (this is not our imagination) , i think that this kind of trojan or tracking device or lets say unknown calamity is installed remotely by maybe line messenger or via network signal or....
i am just a regular android user so i dont have extensive knowledge.
i went to the police , they say you hve no evidence so they can do nothing .
oh i fogot , they were able to track me down using my s4 ( gps or maybe signal triangulation) . i think they got phusical access to the phone one day when i blackedout hahahha
if i dont get help , i think i will sell this phone and change my sim number , but again maybe they will infected it again ....
Lol...so no actual evidence then...thought so...who are they anyway? CIA? NSA?
Stop being so paranoid, stay off abovetopsecret.com and enjoy life
I think you are looking in the wrong direction. Sounds more like they put an implant in you when you blacked out.
Paranoia, bordering on the delusional? I think the OP needs to put the phone away, as he's got more serious issues to deal with.
Hello All,
I have a 45 day aged brand new 6P which suddenly shut down. Thinking of low battery i charged it for 15 mins then starts trying to restart, but it's not at all responding. so there after i follwed a few steps like pressing Home button and Volume(down down) and tried several times but nothing is happening.
I bought it from India and currently i m in Netherlands , my seller denied global warranty.
So i am in a big problem and no helps coming from neither seller neither manufacturer.
As a last hope i am posting in your group, if you can help me.
Thanks,
Anshuman
[email protected]
anshuman551111 said:
Hello All,
I have a 45 day aged brand new 6P which suddenly shut down. Thinking of low battery i charged it for 15 mins then starts trying to restart, but it's not at all responding. so there after i follwed a few steps like pressing Home button and Volume(down down) and tried several times but nothing is happening.
I bought it from India and currently i m in Netherlands , my seller denied global warranty.
So i am in a big problem and no helps coming from neither seller neither manufacturer.
As a last hope i am posting in your group, if you can help me.
Thanks,
Anshuman
[email protected]
Click to expand...
Click to collapse
Did you tried to charge it for at least 10 min and then plugged on charger, hold volume down and power button for 30 seconds?
Special edition? Lol
yeah they called it special edition , except color i dont know if anything is special ???
please dont make a fun of thsi , i didnt name it ...
anshuman551111 said:
yeah they called it special edition , except color i dont know if anything is special ???
please dont make a fun of thsi , i didnt name it ...
Click to expand...
Click to collapse
So what is the color? No seriously im interested, cause i never heard about "special ediition" and i think you just got scammed. Is it gold? That explains it then, just realised some folks called it special edition, my bad. Tho its same phone as any other 6p
I've heard similar situations... Try pressing the power button for ~10 minutes. Hope it'll help :/
yeah , tried several times... phone not responding anything ....
Issue is still there , i tried to charge it whole night then again tried but no results. It remained dead, not a single vibration.
Can someone guide me to get a global warranty.
Will it boot to recovery or bootloader?
Yes i tried but no result, phone is not responding at all.
From where did you bought it exactly?
Sent from my Nexus 6P using XDA Labs
I bought it from India, an online store called www.flipkart.com
Just an FYI for all those who are wondering what the 'special edition' is all about. It's just another name given to the Gold variant of Nexus 6P in India.
yes u r right , its Gold one
I heard a very strange thing that indian phone charger might face issues with European electricity frequency ?
How much correct is it ??
My phone says
INPUT;100-240V~50/60Hz,0.5A
OUTPUT:5A---3A
it it a reason my phone not charging as the charger is not able to work ?
Any Idea Guys.
I had this same issue 2 days ago. Phone died and wouldn't cut on. Charged it and everything. Did some googling and found a solution. Use the USB cable that came with the phone and plug it into the phone and boot your computer or laptop to the BIOS and let it charge. In about 5-10 mins you should see the battery icon pop up. Once you do turn the phone on and let it charge through the PC, or a car charger. I used a car charger cause it was faster. Idk if this is an issue with the charger or the phone but this worked for me. Hopefully this helps.
:good:
Sounds more like the Special Edition is the one that doesnt work , stick with the normal version