Fingerprint enrollment problem - Moto G4 Plus Questions & Answers

Hi guys,
Recently, I have installed Arrow OS 9.0 and I was unable to enroll my fingerprint (But I can use my fp sensor as home button).
Currently I have flashed stock ROM and restored IMEI. I was able to use both my SIM slots and device name shows xt1643. Again, I was not able to enroll my fingerprint. The error message reads "INTERNAL ERROR, Sorry your fingerprint can not be enrolled due to internal error". But, after rooting my device i was able to use it as home button.
Is there any thing that i have missed? Or is my fp sensor gone?

askreddy2 said:
Hi guys,
Recently, I have installed Arrow OS 9.0 and I was unable to enroll my fingerprint (But I can use my fp sensor as home button).
Currently I have flashed stock ROM and restored IMEI. I was able to use both my SIM slots and device name shows xt1643. Again, I was not able to enroll my fingerprint. The error message reads "INTERNAL ERROR, Sorry your fingerprint can not be enrolled due to internal error". But, after rooting my device i was able to use it as home button.
Is there any thing that i have missed? Or is my fp sensor gone?
Click to expand...
Click to collapse
I am using Redmi Note 4 and facing same problem after flashing Aosp Extended Pie ....The fingerprint sensor wouldn't just work. As if it is dead
Tried deleting these files
Root/data/system/users/0/settings_fingerprint.xml
And
Root/data/system/users/0/fpdata/users.db
Now the files are gone and sensor is dead ....Works when Miui is flashed but dont know what is going wrong in custom Rom

marzipan sasquatch said:
I am using Redmi Note 4 and facing same problem after flashing Aosp Extended Pie ....The fingerprint sensor wouldn't just work. As if it is dead
Tried deleting these files
Root/data/system/users/0/settings_fingerprint.xml
And
Root/data/system/users/0/fpdata/users.db
Now the files are gone and sensor is dead ....Works when Miui is flashed but dont know what is going wrong in custom Rom
Click to expand...
Click to collapse
Thankyou brother for the info. But even after reverting back to stock rom, my fp sensor was not working properly. Maybe some of my vendor files were messed up.

Related

Fingerprints where you are ?

Hi,
I have a very big problem.
After I’ve flashed this rom (Unofficial cm13 Mr. Coldbird), the fingerprint sensor disappeared from the settings
How can I fix it?
P.s
It 's my first message , I hope I used the correct section of the forum
Do you flash mm-firmware.zip?
for me it works sometimes and sometimes keep hanging " just vibrating without unlock " .. sometimes it says " hardware is not found "
i entered the recovery and flashed mm-firmware.zip again and the same problem exist ... i'm thinking to back to COS 12.1 it was working perfectly !
I have exactly the same problem, fingerprint option totally disappeared from my lockscreen settings. No idea how to fix it.
Shivver said:
I have exactly the same problem, fingerprint option totally disappeared from my lockscreen settings. No idea how to fix it.
Click to expand...
Click to collapse
when I'm looking for a setting, that I can't find in the settings dialog, I'm using the search function, there. This showed already quite some features.
I'm still on original Cyanogen OS 12.1 (5.1.1), though...
best regards
m
meikelrix said:
when I'm looking for a setting, that I can't find in the settings dialog, I'm using the search function, there. This showed already quite some features.
I'm still on original Cyanogen OS 12.1 (5.1.1), though...
best regards
m
Click to expand...
Click to collapse
Install mm firmware.zip
Sent from Zuk Z1 using Tapatalk
Same Problem here.. In cm13 official and Mr coldbirds Version.. Even with installing mmfirmware.zip
I have the same problem too. It have tested on official CM13 and om Mr.Colbird CM13 versions.
me too
the problem of vibrating that was because of third party app like " screen lock " but if you locked it with power button or double tap the fingerprint sensor will work perfectly :good:
I happen the same. Since I installed unofficial CM 13 (Mr. Coldbird) fingerprint sensor has disappeared.
I have even tried to solve it installing stock COS with qfil, but although the app has appeared again, the sensor doesn't work. I put the finger on it, but no signal arrives to the phone.
I have tried hard reset, install mmfimware, official CM 12 and 13, unofficial 13, but nothing work.
Any idea? Thanks.
Vfc73 said:
I happen the same. Since I installed unofficial CM 13 (Mr. Coldbird) fingerprint sensor has disappeared.
I have even tried to solve it installing stock COS with qfil, but although the app has appeared again, the sensor doesn't work. I put the finger on it, but no signal arrives to the phone.
I have tried hard reset, install mmfimware, official CM 12 and 13, unofficial 13, but nothing work.
Any idea? Thanks.
Click to expand...
Click to collapse
Try this method I have described earlier. It has recovered my Fingerprints already twice. Also because of trying unofficilal cm13. http://forum.xda-developers.com/showpost.php?p=64742948&postcount=2
Planet X said:
Try this method I have described earlier. It has recovered my Fingerprints already twice. Also because of trying unofficilal cm13. http://forum.xda-developers.com/showpost.php?p=64742948&postcount=2
Click to expand...
Click to collapse
I'll try and report. Thanks!!!
I've tries, but it hasn't worked.
Just one question, how do you exit fastboot mode?. I'm a beginner, sorry.
Vfc73 said:
I've tries, but it hasn't worked.
Just one question, how do you exit fastboot mode?. I'm a beginner, sorry.
Click to expand...
Click to collapse
Fastboot reboot or just press the power button until the phone shut down. I don't know went it didn't help you but i have recovered my fingerprint reader already twice with that procedure. You will lose nothing when just flashing the modem and the bootloader. My guess is that the persist.img is the partition you need to restore for the fingerprints. My fingerprint reader has been acted really crazy when i tried the unofficial cm13. Until it stopped working. I restored my backup and did the procedure to recover my fingerprint reader. I'm now on self built odexed cm13 nightly 's with working fingerprint reader.
Stopped working here too. Tried to restore COS but even if the setting is there, fingerprint doesn't get detected (phone keeps vibrating)
simoneser said:
Stopped working here too. Tried to restore COS but even if the setting is there, fingerprint doesn't get detected (phone keeps vibrating)
Click to expand...
Click to collapse
Read my post above. I have recovered two times from this issue. I had it also because of trying unofficial cm13. You will loose nothing but get back your fingerprints.
I have tried but it doesn't work
Inviato dal mio Z1 utilizzando Tapatalk
I have tried too, but it doesn't work.
Vfc73 said:
I have tried too, but it doesn't work.
Click to expand...
Click to collapse
Yesterday my fingerprint stopped again too. So I did the same procedure again and it didn't work anymore for me too. So I tried to flash the official cm13 again. First it didn't work but after a few minutes it started to work again. I really don't know how this is possible but there is one difference. The radio from official cm13 is newer than the one from COS. I'm happy that it works fine again but I'm afraid it will stop again when I try a different rom again.

A very unusual issue with the fingerprint scanner

I've had my phone for a few months now
I flashed the Skydragon 6.0.1 ROM yesterday and I wanted to move back to 5.1.1
So I did, I flashed the TWRP for 5.1.1 and I flashed the Stock OOS 2.2.0
But now, my home button works and Im able to register my fingerprint but after I selected use fingerprint to unlock it doesn't unlock
I've tried every solution on the Internet such as
1) Force stop com.oneplus.fingerprint and hard reset
2)Use software nav buttons
3)Factory reset
Nothing seems to work
I love the fingerprint feature in the OP2
Someone please help me out.
When I dialled *#808# and checked the finger print auto test and it said PASS
So Im sure its not a Hardware error
You should probably flash the old modem back. Can you please get into the security settings inside settings and tell me if you have a force close. If you get a force close you have to flash the old modem.
By saying modem I mean firmware. You can find it in OnePlus 2 Android development > taker18's cyanpop's second post.
Or in blissmallow thread second post.
Sent from my ONE A2003 using Tapatalk
I have the exact opposite issue. My FPS works with all ROMs except H2OS 6.0.1. Let me know if you find a solution. Might help me fix my problem.
kane1234 said:
I've had my phone for a few months now
I flashed the Skydragon 6.0.1 ROM yesterday and I wanted to move back to 5.1.1
So I did, I flashed the TWRP for 5.1.1 and I flashed the Stock OOS 2.2.0
But now, my home button works and Im able to register my fingerprint but after I selected use fingerprint to unlock it doesn't unlock
I've tried every solution on the Internet such as
1) Force stop com.oneplus.fingerprint and hard reset
2)Use software nav buttons
3)Factory reset
Nothing seems to work
I love the fingerprint feature in the OP2
Someone please help me out.
When I dialled *#808# and checked the finger print auto test and it said PASS
So Im sure its not a Hardware error
Click to expand...
Click to collapse
I had the same problem. Do a wipe then flash this it worked for me
https://drive.google.com/file/d/0B97c1b2UXMxCZkh3T0VzSmlCWms/view?usp=docslist_api
Sent from my ONE A2003 using Tapatalk
Thanks guy, I fixed the problem by flashing a persist.img

Finger print locking bug on Oxygen 3.0.2 MM

Hi Guys,
I've been noticed of annoying bug on the lastest version of Oxygen 3.0.2 MM.
Sometimes when im opening the phone with the fingerprint sensor, its opening a dial pad..
Does anybody notice this bug? how can i solve it?
Thanks,
Afik
support.google.com/nexus/answer/6285273?hl=en
"Sometimes you might need to use your backup PIN, pattern, or password:
When your fingerprint isn't recognized after a few tries
After restarting your device
After switching to a different user on the device
After more than 48 hours have passed since you last unlocked using your backup method"
KooBee said:
support.google.com/nexus/answer/6285273?hl=en
"Sometimes you might need to use your backup PIN, pattern, or password:
When your fingerprint isn't recognized after a few tries
After restarting your device
After switching to a different user on the device
After more than 48 hours have passed since you last unlocked using your backup method"
Click to expand...
Click to collapse
This is not what i meant, it is not asking me for any password, when i use the finger print sensor sometimes its opening a dail pad...
This happens to me to, usually after a failed attempt at reading my fingerprint it will then open the phone app after second successful attempt (and this with official CM13 and not OOS so it's ROM independence).

Fingerprint sensor freaked out on CM12.1

Hi.
I've been looking for similar problem here but I've found nothing.
Here's my situation.
Stock rom
Unlocked bootloader, changed recovery to TWRP
Backed up stock rom, flashed CM13
*CM13 apps are crappy* Backed up CM13 and restored stock rom.
Current status: fingerprint sensor freaks out. I've came up to this in camera app as soon as it started to take billions of selfies (idiotic feature of taking picture by fingerprint sensor). Then checked if I can set finger pattern - not at all, ZUK started to take thousands of patterns and vibrating all the time. It's hard to explain, but it seems that sensor stucks in a loop that scan fingerprint and somehow founds it (even if ZUK is lying down untouched).
Best of all is that, when I restore CM13, sensor does fine as new, so it can't be strictly hardware issue, drivers perhaps?
The fact is I don't really need fingerprint scanner and best solution would be disabling it.
Any ideas how to do this? Or what really happened and how to restore its functionality?
macnow30 said:
Hi.
I've been looking for similar problem here but I've found nothing.
Here's my situation.
Stock rom
Unlocked bootloader, changed recovery to TWRP
Backed up stock rom, flashed CM13
*CM13 apps are crappy* Backed up CM13 and restored stock rom.
Current status: fingerprint sensor freaks out. I've came up to this in camera app as soon as it started to take billions of selfies (idiotic feature of taking picture by fingerprint sensor). Then checked if I can set finger pattern - not at all, ZUK started to take thousands of patterns and vibrating all the time. It's hard to explain, but it seems that sensor stucks in a loop that scan fingerprint and somehow founds it (even if ZUK is lying down untouched).
Best of all is that, when I restore CM13, sensor does fine as new, so it can't be strictly hardware issue, drivers perhaps?
The fact is I don't really need fingerprint scanner and best solution would be disabling it.
Any ideas how to do this? Or what really happened and how to restore its functionality?
Click to expand...
Click to collapse
You can try to delete /data/system/users/0/fpdata/user.db and /data/system/0/users/settings_fingerprint.xml. Then reboot.
Another possibility is to reflash stock rom, not restore backup!
I have also been through the same situation. Restoring the COS 12.1 will freak out the Fingerprint scanner and camera issue as well. The best option is to flash the Stock ROM COS 12.1.
Happened to me aswell.
I did this:
http://forum.xda-developers.com/zuk-z1/help/fingerprint-stopped-t3290228/post69030576#post69030576
macnow30 said:
Hi.
I've been looking for similar problem here but I've found nothing.
Here's my situation.
Stock rom
Unlocked bootloader, changed recovery to TWRP
Backed up stock rom, flashed CM13
*CM13 apps are crappy* Backed up CM13 and restored stock rom.
Current status: fingerprint sensor freaks out. I've came up to this in camera app as soon as it started to take billions of selfies (idiotic feature of taking picture by fingerprint sensor). Then checked if I can set finger pattern - not at all, ZUK started to take thousands of patterns and vibrating all the time. It's hard to explain, but it seems that sensor stucks in a loop that scan fingerprint and somehow founds it (even if ZUK is lying down untouched).
Best of all is that, when I restore CM13, sensor does fine as new, so it can't be strictly hardware issue, drivers perhaps?
The fact is I don't really need fingerprint scanner and best solution would be disabling it.
Any ideas how to do this? Or what really happened and how to restore its functionality?
Click to expand...
Click to collapse
You can't downgrade android version via backup because each Android version needs different firmware files so if you want to roll back from mm to lollipop you must flash the needed firmware files, you can do that flashing cos12.1 via twrp or fastboot.
Enviado desde mi ZUK Z1 mediante Tapatalk

S6 Edge+ fingerprint sensor not working after stock flash.

So I flashed lineageOs 17.1 unofficial build on my phone earlier to test it out. After booting into it, I realized the fingerprint sensor wasn't working so I flashed the stock rom using odin. After boot, fingerprint sensor still didn't respond and when I try to add a print, I get an error,"make sure the home key is clean and dry, then try again.", so I used the dailer code (*#0*#) to run sensor diagnostics. The results are as seen attached. Is there anything I can do about it? The home button still works fine so I doubt its a hardware problem. If anyone has a fix for this i'd be grateful for you to share.

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