Whatsapp Issue - Media disappears after certain days - Asus ZenFone Max Pro M1 Questions & Answers

The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.

scorpienez said:
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
Click to expand...
Click to collapse
Its a whatsapp bug search Google for fixes.

scorpienez said:
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
Click to expand...
Click to collapse
It's probably a WhatsApp bug.
But is it only with media?? What about whatspp messages?

Whatsapp messages are there, Only the media seems like blurred out and its not available in gallery too.
aswinkr77 said:
It's probably a WhatsApp bug.
But is it only with media?? What about whatspp messages?
Click to expand...
Click to collapse

scorpienez said:
Whatsapp messages are there, Only the media seems like blurred out and its not available in gallery too.
Click to expand...
Click to collapse
This seems odd. If the messages too were disappeared, then it was a whatsapp bug. But your case is different.
Have you tried reinstalling WhatsApp and restoring backups?
Have you searched the Whatsapp folder??
If you all these fails, try contacting whatapp.
If you want to use your medias(just a temporary solution only) then i recommend you to use any file recovery apps(Dumpster, DigDeep, Restore Image, etc).

Related

Major lag when using SMS app

Hello,
I have a Verizon play and I am getting major lag with the stock SMS app. I tried to restore the phone and nothing seems to fix it. It lags when switching from different text threads, and there is em en a delay when sending a message. Is there a fix for this ?
Thanks.
Delete some threads or try a different sms app
Delete data for messaging app,if that doesnt work reflash the phone
Mrdroid921 said:
Hello,
I have a Verizon play and I am getting major lag with the stock SMS app. I tried to restore the phone and nothing seems to fix it. It lags when switching from different text threads, and there is em en a delay when sending a message. Is there a fix for this ?
Thanks.
Click to expand...
Click to collapse
Make sure your auto message delete is set to 50... and when you have a lot of messages (more than a page) and a lot have pics, do a delete all threads and clear them out

Big problem with IM's (viber and whatsapp) and push notifications

MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Click to expand...
Click to collapse
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
Click to expand...
Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
Click to expand...
Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
Click to expand...
Click to collapse
I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
Click to expand...
Click to collapse
Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....

[Question] Whatsapp overriding Do Not Disturb

Hi,
I'm facing a problem. I've setup my phone's DND perfectly but Whatsapp seems to override this config. and any message/call starts ringing...
It's really annoying... anyone has a workaround or a solution to this?
Thanks!
PS: I'm running 7.0 stock rom (non-rooted)
Sent from SM-G935FD using Tapatalk
settings/notifiations/do not desturb/manage exeptions/custom(untick whatsapp or select just alarms
suljo94 said:
settings/notifiations/do not desturb/manage exeptions/custom(untick whatsapp or select just alarms
Click to expand...
Click to collapse
Nope, it's exactly like that but Whatsapp keeps overriding the DND Setup, that's why I'm asking here.
sentinelvdx said:
Nope, it's exactly like that but Whatsapp keeps overriding the DND Setup, that's why I'm asking here.
Click to expand...
Click to collapse
try settings/security/more settings/acces do not disturb
suljo94 said:
settings/notifiations/do not desturb/manage exeptions/custom(untick whatsapp or select just alarms
Click to expand...
Click to collapse
suljo94 said:
try settings/security/more settings/acces do not disturb
Click to expand...
Click to collapse
I know how to access DND settings, that's not the probem.
I'm saying whatsapp doesn't care how you configure it, it overrides DND config. and rings anyway.
sentinelvdx said:
I know how to access DND settings, that's not the probem.
I'm saying whatsapp doesn't care how you configure it, it overrides DND config. and rings anyway.
Click to expand...
Click to collapse
I know but whatsapp can't ignore it unless you approved it dnd doesn't allow it... so you will have to find where it is allowed to ring
Did anyone ever find a solution for this?
I think this is not device specific cos it happens on my lady's Mi5 and my Zuk Z2 as well.
Whatsapp popups keep popping up even if DND is enabled.
Has anyone found fix for this. It's same issue in my OPO3T ?
I have the same problem: WA was quiet for the last month. Couple of days before it starts to ignore the dnd-mode.
I have the same issue on my Pixel XL. No exceptions to DND except alarms. Whatsapp routinely chimes anyway in the earl early morning.
So far I couldn't find a workaround unless I select the option to just allow alarms (no calls, no sms, absolutely nothing).
It's really frustratung because I just want to silences whatsapp and e-mails and whatsapp with any customized way of DND it overrides it and keeps sounding
Sent from my SM-G935FD using Tapatalk
Went back to WhatsApp Stable 2.17.323 and the problems are gone.
I'm having the same issue... Note 8 running Nougat 7.0 and latest whatsapp as of February 13, 2018.
Any ideas?
I started a help ticket with Whatsapp. They weren't helpful. They said that they've never heard reports of the problem. They asked me to send them a video replicating the problem. I told them that I'd have to wait up all night awaiting a possible whatsapp text that would break the Do Not Disturb rule. They said without a video, there was nothing that they could do.
For anyone who is still interested in a solution for this, I came up with something, just select Messages "None" over in priority settings menu. It's the only thing I could come up with to fix this
I've done that already in the Do Not Disturb settings. It doesn't help.
I've consistently had this issue for the entire time I've owned my Pixel (1st Gen)
I started having same issue with Pixel XL on Android P. What's app calls ring no matter what. Any ideas?
use this http://www.gbmods.co
or
https://www.hawklegend.org/smartphone/android/545048-android-yowhatsapp-v420-apk-ita.html
since Android 9 , i have the same problem realy annoying.
any solution?

Facebook notification problem Samsung S8

Hello Lads Looking for some advice and help if possible please.
I have a problem that I cant find an answer to. I have an S8 with facebook installed and I dont get a notification sound or a popup on the lock screen showing I have a notification? I do get a red number on the apk shortcut showing how many notifications I have.
I've deleted cache and data, uninstalled the app and reinstalled it, logged in and out. changed settings within the apk and on my desktop facebook within my browser. still nothing. Ive tried default facebook sound and custom facebook sound and still get nothing.
I need to get this working as I use it daily and Im missing out on some important group messages
Is it a S8 problem or a facebook problem. Phone on latest firmware (EE) and latest facebook apk installed
Can anyone help me please.
Thank you.
Hey did you find a fix?
No Pal still the same problem. No notification sounds , no notification icon on lock screen although I get the red 1 or another number depending on how many new notications I have on facebook apk shortcut, But thats it. NO sounds. Uninstalled reinstalled, cleared data and cache, Logged in an out , restarted phone. checked all settings on desktop
Ah well cheers for the reply mate, been through all those steps myself too. Here's hoping they actually fix this in an update!
I am having the same issues. Not much help but you are not alone.
still no fix for this.? Can anyone help?
Same problem
I'm having this same problem on my S8+. It's super annoying. No sounds, no pop up notifications, just the little red badge number on the app icon to let me know there are notifications. I've done all of the stuff you guys have done. Has anyone seen a way to fix this yet?
No fix yet hopefully when we get oreo it wlll sort it?
Have you attempted to install an older version of Facebook. Maybe it's the Apk itself and not your phone. A recent update probably caused a bug.
Here is what I recommend
Uninstall your current Facebook app
Download and install this version of Facebook
https://www.apkmirror.com/apk/faceb...1-0-0-44-205-4-android-apk-download/download/
If not then try to download the latest beta.
Tell me if it solved your issue.
aleshah said:
I'm having this same problem on my S8+. It's super annoying. No sounds, no pop up notifications, just the little red badge number on the app icon to let me know there are notifications. I've done all of the stuff you guys have done. Has anyone seen a way to fix this yet?
Click to expand...
Click to collapse
Uninstall Facebook? ?
In all seriousness the Facebook is a bloated battery hogging mobile privacy violation. There are several 3rd party apps that do a great job at Facebook while being efficient and not beaming your every move to Facebook hq for ad analysis
Dont think its the apk as it hasnt worked for months and there have been numerous updates to facebook , ive installed reinstalled etc loads of times but Ill try again later, Thanks on way out

Delayed notifications for WhatsApp message

Hello!
If I remember well, for many phones, on some custom rom's, whatsapp messages come with a delay. Meaning, at some point, even if WhatsApp is not battery optimized, it seems that is put to sleep by doze, and only if I open the application, form time to time, then I received my messages.
ON stock I didn't had this problem.
I restored WHatsApp from TItanium backup.
Afterwards I installed again, over
Any ideas for fix or workaround?
THank you
Hi,
I've the same problem with WhattsApp, Skype and Viber!
Messages does not arrive... I need to open the app and do something to force a refresh.
But I've rooted (with Magisk) and installed both AFWall and AdAway, maybe this is the reason.
N
nicolap8 said:
Hi,
I've the same problem with WhattsApp, Skype and Viber!
Messages does not arrive... I need to open the app and do something to force a refresh.
But I've rooted (with Magisk) and installed both AFWall and AdAway, maybe this is the reason.
N
Click to expand...
Click to collapse
AFWall shouldn't stop notifications if you haven't any firewall rules to stop the app from accessing internet. AdAway shouldn't have any affect too if you haven't blacklisted related IP's.
In most cases this behaviour is ROM related.
Sent from my Moto G5 Plus using XDA Labs
eltigre4jc said:
Hello!
If I remember well, for many phones, on some custom rom's, whatsapp messages come with a delay. Meaning, at some point, even if WhatsApp is not battery optimized, it seems that is put to sleep by doze, and only if I open the application, form time to time, then I received my messages.
ON stock I didn't had this problem.
I restored WHatsApp from TItanium backup.
Afterwards I installed again, over
Any ideas for fix or workaround?
THank you
Click to expand...
Click to collapse
1. What ROM are you using?
2. Does whatsapp automatically show notifications with a delay or it only notifies after you open it?
3. Are you using greenify?
4. Is background data restricted for whatsapp?
5. Is privacy guard enabled for whatsapp?
nicolap8 said:
Hi,
I've the same problem with WhattsApp, Skype and Viber!
Messages does not arrive... I need to open the app and do something to force a refresh.
But I've rooted (with Magisk) and installed both AFWall and AdAway, maybe this is the reason.
N
Click to expand...
Click to collapse
Hi, I had the same problem with gmail, facebook messenger and whatsapp. "Diasable ad blocking" in adaway solved it. I dunno, how. I dunno why.
Is there some way to have adaway block ads and not interfere with gmail/fb messenger/whatsapp?
Edit: Discovered this: https://github.com/AdAway/AdAway/wiki/LogDNS

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