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Dear Readers,
I am about to tell you my story of myself a current Galaxy Note user and the unfortunate episode when my phone had problems. I have been a long time user of xda, but a first time poster of this wonderful forum.
First of all I want to tell you I currently reside in Australia, Sydney and I am a Vodafone customer. I have been using this phone for about 6 months without any problems whatsoever, until a couple of weeks ago my phone started to inconsistently charge. At first I thought it was a cable issue, so I isolated the problem with a different cable and it didn't work. Fear and doubt crept into my mind for the next couple of days, if I should return the phone to Vodafone for repairs because as you may have guessed, my phone is rooted with a custom rom called, "AllianceROM_N7000_ICS_v2.1" with the wonderful "SpeedMod Kernel".
I searched through google and I found out that I wasn't the only person to have this problem with this charging issue. From further research I also found out that some people have claimed that sending a rooted phone into repairs will void your phones warranty, and some other people say that it won't void your warranty. Rather confused with this conflicting information, what other better way to confirm this issue than to call up Samsungs service centre. When I asked, the gentlemen on the other end just simply answered, "Yes".
So with this new information, I finally decided to unroot my phone and installed a stock official rom called N7000BDULR5_N7000BVAULR4_VAU. But before I did all this, from further research through XDA's forums I found out that I needed to reset my Binary count with Triangle Away by Chainfire. But with the issue of the phone not charging properly, it did not help with the issue of unrooting the phone, because the battery was constantly flat. After painstaking hours I finally unrooted my phone.
As I came home after handing my phone into Vodafone, a thought crept into my mind. Will they void my warranty, if I did not have the bloatware in which Vodafone has pre-installed into the phone? Because the stock rom in which I installed did not carry the bloatware.
Through the following week of praying that they will not void my warranty because of this issue, I got a message from Vodafone to pick up my phone. I called Vodafone customer repair centre and they told me that they have fixed the issue by replacing the micro usb connector which the pins was dislodged and also the UNIT-SUB PBA- which is the motherboard. Vodafone told me that this is a rare case in which the both of these hardware issues occur in the Galaxy note. Phew..
As of right now I am charging my phone without any problems so far. I will keep you guys updated if I have any other further issues with the repairs done on my phone.
I'm in Malaysia and I had the similar problem with you as well.
Initially I sent in my phone with the stock ROM but I forgot to reset the binary count and the 3rd party service center voided my warranty.
I took back my phone and installed "triangle away" by chainfire which reset my custom binary count and this time I sent it in to Samsung for a warranty claim and after the next day. They called me to collect my phone and my mother board + micro usb was replaced.
I did a little research myself and I've came to this conclusion and incompatible external battery packs messed up the system as I never had an issue with my phone charging till I bought myself a cheap external batter pack charger which then i guess messed up my board.
conclusion for me:
invest in a proper external batter pack which is compatible with the N7000 battery.
Congrats on getting your phone repaired without getting caught. Same thing had happened to me when I gave my phone to ssc. I had unrooted and used triangle away but unfortunately forgot to uninstall it. My phone was repaired and it still had triangle away in it. I guess they don't look into the phone that closely.
Sent from my GT-N7000 using xda app-developers app
without getting caught.
Click to expand...
Click to collapse
the hardware is faulty, the pins don't last, apparently it's even a known issue at Samsung.. This repair has nothing to do with firmware. The phone boots, it runs, it can have different firmwares flashed to it, the issue is purely a hardware issue and so the warranty should cover the repair even with the custom binary... i dont like the loophole use by the warranty center when, as with this guy, the user clearly hasn't damaged the device... That would just be wrong.
Paranoid V. 5 | Hydracore 4.3 OC
GT-N7000
TopOfNewYork said:
the hardware is faulty, the pins don't last, apparently it's even a known issue at Samsung.. This repair has nothing to do with firmware. The phone boots, it runs, it can have different firmwares flashed to it, the issue is purely a hardware issue and so the warranty should cover the repair even with the custom binary... i dont like the loophole use by the warranty center when, as with this guy, the user clearly hasn't damaged the device... That would just be wrong.
Paranoid V. 5 | Hydracore 4.3 OC
GT-N7000
Click to expand...
Click to collapse
Dear Mr TopOfNewYork,
You maybe correct about the correlation with software Vs hardware issue that may render your phone having problems. But no legal terms and conditions will release the manufacturer of any legal liabilities with the products being offered to the public. (In Australia it is called the Australian Consumer Law 2010, Please check with your local countries consumer protectionism law.)
On another note, the phone has a random automatic reboot issue at random times, and as of now wont even boot to Touchwiz UI. The only way I can use the phone is to directly charge the phone, while using it. I have had the phone for two days from the date of it was returned to me, and I have complained (in a logical, non violent yelling manner) to Vodafone and they have agreed to send me a new Samsung Galaxy S3 16gb White.
I am absolutely satisfied to receive a new phone, and will update the situation about the new phone on the S3 forum.
Thank you for reading and have a happy and prosperous year.
Glad to know you got your problem solved.
Sent from my GT-N7000 using xda premium
I sent my phone to samsung while it was still rooted and had a custom rom on it, they mustnt even check if its a hardware fault cause i had it back within 5 days with a new screen.
Alexanderbooth said:
I sent my phone to samsung while it was still rooted and had a custom rom on it, they mustnt even check if its a hardware fault cause i had it back within 5 days with a new screen.
Click to expand...
Click to collapse
Well I just sent my Note 2 in and it took the service center 2 weeks to enter my phone...during that time Samsung cancelled my claim because the service centre in Quebec didn't enter it in time.
I called Samsung and they called the center and set them straight and now I just got a reply that my phone, while rooted, has never had a custom ROM on it and never had anything but stock...I rooted it only to kill the rogers bloatware that I could not uninstall.
I just got a reply and they told me the repair will cost $672 to repair the screen due to it being rooted....wtf
Reason it was sent in was in woke up, unplugged my phone from charging and noticed a stuck red dead pixel on the screen...wasn't there the night before....so how does root on a stock phone cause an hardware issue....time to call and complain to Samsung.
This is unreal....
I too had the problem! First I thought it was lint, etc, so I prodded etc. It would charge for5 min then stop.
In the end I got a new daughter board for£10 with the USB socket, new mix and antenna. Took less than ten mins to fit. It's been like new since.
I've the same issue on my Kindle HD, but that's another tale........
Box 13.
I unrooted my phone before giving it to the "Samsung" repair shop, which in my town is just a dodgy phone shop with a big Samsung sticker on the window. I got it back the next day with an untested bad ROM update so the keyboard just typed nonsense.
In the end I spent ages fixing the damage they caused and never got to the bottom of the original issue.
Sent from my GT-N7000 using xda app-developers app
Never had to warranty repair any of my Samsung devices until now...hope I never have to again as they suck!
Respect lost.
I had a rooted N7000 go into Samsung service with a hardware & a software issue & both issues were sorted under warranty for free & no mention of it being rooted, (it came back unrooted).
Sent from my GT-N7105 using xda app-developers app
I had unrooted device with blue hotpixel, these dumbasses first tear it down, then realized the receipt is not enough for proof so they want an invoice from seller stating where he got phones from. And because seller was a retard he didn't send me it in time, they reassembled the phone and sent it back (leaving a hair between frame and screen - proves that it was disassembled) I wonder for what they got grade A from Samsung...
From the same private service center, once they tried to prove that non-rooted and untouched phone was flashed (it was aftermath of failed Kies/Odin update), intervention in Samsung Poland helped, they sent a new phone.
In any case of imbeciles at service senter, contact Samsung, their people usually have more knowledge and are willing to help
Gambolputty said:
I had unrooted device with blue hotpixel, these dumbasses first tear it down, then realized the receipt is not enough for proof so they want an invoice from seller stating where he got phones from. And because seller was a retard he didn't send me it in time, they reassembled the phone and sent it back (leaving a hair between frame and screen - proves that it was disassembled) I wonder for what they got grade A from Samsung...
From the same private service center, once they tried to prove that non-rooted and untouched phone was flashed (it was aftermath of failed Kies/Odin update), intervention in Samsung Poland helped, they sent a new phone.
In any case of imbeciles at service senter, contact Samsung, their people usually have more knowledge and are willing to help
Click to expand...
Click to collapse
Phones are under warranty by the date of manufactur ... you don't need reciepts or anything, it doesn't matter if its been sold to ten different people with no reciepts its still under Samsung Warranty.
Sent from my GT-N7105 using xda app-developers app
Unfortunately not in Poland, they still require at least receipt, but new internal procedures of service center require shop's invoice, especially since they see phone was bought in service/second hand shop (still it was brand new, untouched etc.), maybe they're just too dum dum to handle their internal stuff or are afraid it was serviced somewhere else, I must speak with Sammy about this
Gambolputty said:
Unfortunately not in Poland .........
Click to expand...
Click to collapse
Why Samsung would tell you that I have no idea.
Samsung here in Canada asked for a copy of my receipt to be faxed within 5 days or the claim would be void.
morabass said:
I unrooted my phone before giving it to the "Samsung" repair shop, which in my town is just a dodgy phone shop with a big Samsung sticker on the window.
Click to expand...
Click to collapse
Personally, I would strongly suggest to find authorised local service centres from the Samsung website of one's respective country/region. Alternatively, one could either call or send an e-mail to the customer support of one's respective country/region to enquire about the details of authorised local service centres.
For illustrative purpose, I would find the Samsung website for my country/region from, http://www.samsung.com/uk/function/ipredirection/ipredirectionLocalList.do, and I would then proceed to find authorised local service centres by using the Find Service Locations found under the Support menu.
:good:
Udonitron said:
Samsung here in Canada asked for a copy of my receipt to be faxed within 5 days or the claim would be void.
Click to expand...
Click to collapse
OK, I've been looking at a few countries warranty wording & yes it does say "Original purchase reciept" required for repairs so strange as it sounds they abide by different rules depending where you live.
I've not been asked for anything other than my personal details & address for collection. Yes that's right Samsung (I'm in UK) arrange to collect the phone & then deliver it back afterwards without any proof of purchase or reciepts. I have friends who have done the same & several of these phones including mine were bought secondhand but still in warranty (2yrs on some phones).
I want to share my warranty claim experience too (indonesia):
1. Galaxy S3, broken camera hardware. Clear binary, Flashed stock JB, sent to SSC. Asked for original purchase receipt, didn't have it. So i asked her to check the phone by serial number, warranty granted, fixed in 3 days and whooaa got extra 3 month warranty. I bought it when S3 launching event at June 12, extended to 31 sept 2013
2. Broke my Galaxy Nexus usb ports pin so usb cord can't plug properly and sometimes not detected in PC. I was too lazy to flash stock.. So with unlocked bootloader & Paranoid Android rom installed i went to same SSC, haha asked again for receipt and i didn't have it also. Granted, and got it fixed less than 1 hour
Sent from my Galaxy Nexus using Tapatalk 2
Hi All,
I am in a little trouble here. I ordered 3 Nexus 4s at the start of this year. 2 of which work like charm, however, one had issues since day 1. The camera NEVER worked. It always gave error "CANNOT CONNECT TO CAMERA". The signals kept loosing all the time, literally all the time.Phone restarted too too much. Then came android 4.3. I updated the android version and since then, the phone went off off itself and never turned back on. It is stuck at the X sign while starting/restarting. The battery however if full.
Now yesterday I called, Google helpline. I told him 2 issues with the phone.
1) Camera never works
2) It loses signals all the time.
I told the guy i have factory reset the phone quite a lot of times but nothing fruitful happend. Then this guy asked me to follow certain steps to get my phone to factory reset. I tried but nothing worked. He said unless and until you dont factory reset it, I can process your request for warranty. Then he also mentioned something like, if its software bug, we will handle it and if its a hardware bug, you will have to send to LG.
Long story short, I wanna know:
A) Does Google only handle SOFTWARE problems under warranty? Not the HARDWARE ones???
B) If Google processes my warranty and sends me a new device, what do they see in the defected unit when they get it from the customer? Or they just release the amount they held from customer's account, once faulty device is received, without even checking the device?
c) The silver rim in the phone has peeled off slightly from two edges. Does it mean they won't return the amount which they will hold before sending me the replacement device? As I did not mention about it on phone because I didn't consider it a problem and was ok with it.
d) Lastly, when I receive the new device, do I need to send the faulty one in the same box in which I received the new device? Or like, how do I ship them the faulty unit?
My phone is COMPLETELY stock and NEVER rooted.
rev_11, bought in March 2013
No one?
I've sent in my Nexus 4 for cracked screen repair. This is what I learned.
A. Google will fix any hardware problem, so long as they don't believe you caused it.
B. Upon receipt of your defective phone they inspect it to find out two things.
1. What's the damage/how can it be fixed/how much it will cost
2. What/who might have caused it, to determine who will foot the bill
C. Cosmetic damage is not a problem -- it happens. They repair your phone and usually don't send you a refurbished unit.
D. You ship your device to them for repair, initially.
Can a brother get some thanks?
og1502 said:
I've sent in my Nexus 4 for cracked screen repair. This is what I learned.
A. Google will fix any hardware problem, so long as they don't believe you caused it.
B. Upon receipt of your defective phone they inspect it to find out two things.
1. What's the damage/how can it be fixed/how much it will cost
2. What/who might have caused it, to determine who will foot the bill
C. Cosmetic damage is not a problem -- it happens. They repair your phone and usually don't send you a refurbished unit.
D. You ship your device to them for repair, initially.
Click to expand...
Click to collapse
I ship them my device for repair? But they will already send a new device, so what will I do once they are done repairing my device? As in will they send it back and return me my old device once it's repaired?
Moreover, what I have learnt from posts on this forum about RMA, Google care less and they release the amount once they receive the faulty unit. People got their amount released even after sending Google rooted devices :/
Can a brother get some thanks?
Click to expand...
Click to collapse
Gave u 1 .. And your first one
I contacted LG for warranty service, not Google. I told them my phone was bust, they told me to send it in for it to be evaluated. I did, they did, and they got back to me with an estimate because I had broken it. I gave them the go ahead to fix it and my credit card number over the phone to pay for the repairs and within a week I had the same phone I sent them, fixed.
filthykid said:
I ship them my device for repair? But they will already send a new device, so what will I do once they are done repairing my device? As in will they send it back and return me my old device once it's repaired?
Moreover, what I have learnt from posts on this forum about RMA, Google care less and they release the amount once they receive the faulty unit. People got their amount released even after sending Google rooted devices :/
Gave u 1 .. And your first one
Click to expand...
Click to collapse
ad far i know,you send the device, if they see its their fault, they send a new device and everything finishes here.
What happens to the broken device? idk, maybe they fix and re sell or just throw in the trash, who knows?
Lol ok. But i think that's not how it works. What i have learned from their support page is that they hold your amount and send you the new device. Then u send then the faulty device and they release your amount. Case closes
Sent from my Nexus 4 using xda premium
UPDATE 1/14/2017
So after calling uncountable times from Uruguay to Google, Best Buy and Huawei. I finnaly made some progress. I call Huawei and they told me that if I was still on the warranty period they will help me with my device. So they asked me for some photos of the phone and a copy of the recipt of my purchase. After 3 days of waiting I recive a mail with a label from UPS to send my phone, I was really surprised because the payed for a shippment by plane of 130 dollars. I sent the phone and they told me that in a few days they will email me back telling me if my phone it's able for a repair or the will replace and upgrade my phone, (by adding extra memory). I'll keep up to date this post.
BTW thanks to all of you who tried to help me!
A week ago my phone just simply turn off and never boot up again. The ONLY thing that i notice its that the phone was making a electric sound near the top speaker, but the phone didn´t turn on the red light. So i take it to a third party phone repair service and they told me that the motherboard was dead and they couldn´t fix it because here (in URUGUAY) there are no parts for this phone. So im asking u what to do. Send the phone back tu USA to a repair service, buy a new motherboard and repair it by myself.
IMPORTANT: The phone has lees than a year but i buy it on a travel tu USA so the warranty here in Uruguay doesn´t do anything.
Sorry for my english!
Thank U
http://www.globaldirectparts.com/Huawei-Google-Nexus-6P-Parts-s/24884.htm
Sent from my Nexus 6P using Tapatalk
---------- Post added at 05:20 PM ---------- Previous post was at 05:19 PM ----------
I'd repair it myself or buy a new phone sending it off is going to cost about the same most Likely.
Sent from my Nexus 6P using Tapatalk
Work on EUR (ITA) only?
My phone just stopped functioning about a 3 months ago. It would just bootloop without access to bootloader or anything. I called Google (3times) and finally they gave me a new one. The first two wanted me to mail it to huawei for 4 weeks without a phone. The 3rd was american and shipped me one. Its probably a doable repair only that the back its a ***** to get off I think. I'd do it myself
dontbeweakvato said:
My phone just stopped functioning about a 3 months ago. It would just bootloop without access to bootloader or anything. I called Google (3times) and finally they gave me a new one. The first two wanted me to mail it to huawei for 4 weeks without a phone. The 3rd was american and shipped me one. Its probably a doable repair only that the back its a ***** to get off I think. I'd do it myself
Click to expand...
Click to collapse
OMG, my phone bootloop without access recovery or format phone on fastboot,but my problem is called hawuei or google,I have some important business file that I would delete all the phone before giving them
wonderdroid87 said:
OMG, my phone bootloop without access recovery or format phone on fastboot,but my problem is called hawuei or google,I have some important business file that I would delete all the phone before giving them
Click to expand...
Click to collapse
Try this, Power off phone completely. Press power and volume down and hopefully boots into bootloader.
Bootloader works but flash factory success,after reboot not work and recovery not work
wonderdroid87 said:
Bootloader works but flash factory success,after reboot not work and recovery not work
Click to expand...
Click to collapse
I'm having the same issue. :|
Motherboard issue
Hey guys,
I'm from India and I got the Nexus 6P when it was launched. After I got the phone, around a month later I got the phone replaced as it had some battery problems. Now the present scenario is 4 days ago the phone was acting pretty weird. The camera app wasn't opening and it would close saying there's an error. The fingerprint sensor was very very slow. If there was an incoming call it would just vibrate and the screen would be still off. I took it to the Huawei service center and left it there. Now there are saying the motherboard is damaged and they are asking 20000 INR (approx 300 USD). Now the thing is there isn't a single scratch as I had used it in a very careful way and haven't done anything thing to it.The warranty is also expired. I literally feel scammed as paying so much for a phone and it's lifetime is just around 1 and half year. It sucks tbh. And paying so much for that motherboard is useless because even if I sell it the market price for second hand Nexus 6P is less.
Please help me out guys.
Thank you.
R.V
rahulvasisht7 said:
Hey guys,
I'm from India and I got the Nexus 6P when it was launched. After I got the phone, around a month later I got the phone replaced as it had some battery problems. Now the present scenario is 4 days ago the phone was acting pretty weird. The camera app wasn't opening and it would close saying there's an error. The fingerprint sensor was very very slow. If there was an incoming call it would just vibrate and the screen would be still off. I took it to the Huawei service center and left it there. Now there are saying the motherboard is damaged and they are asking 20000 INR (approx 300 USD). Now the thing is there isn't a single scratch as I had used it in a very careful way and haven't done anything thing to it.The warranty is also expired. I literally feel scammed as paying so much for a phone and it's lifetime is just around 1 and half year. It sucks tbh. And paying so much for that motherboard is useless because even if I sell it the market price for second hand Nexus 6P is less.
Please help me out guys.
Thank you.
R.V
Click to expand...
Click to collapse
Having the same problem as yours bro. But they asked me 14000 INR. So I happened to give it to third party service center and they tried to solve the problem, in fact the phone booted up and now it's in bootloop and they suggested me to take it to authorized service center as they couldn't solve the bootloop issue and they say it's a software issue (they took 2200 INR). Hope it gets solved through the software. I'll update when they give an update. If this doesn't work, i'll just buy a pixel 2
rahulvasisht7 said:
....Please help me out guys.
Click to expand...
Click to collapse
Sure. Time to get a new phone and move on.
rahulvasisht7 said:
Hey guys,
I'm from India and I got the Nexus 6P when it was launched. After I got the phone, around a month later I got the phone replaced as it had some battery problems. Now the present scenario is 4 days ago the phone was acting pretty weird. The camera app wasn't opening and it would close saying there's an error. The fingerprint sensor was very very slow. If there was an incoming call it would just vibrate and the screen would be still off. I took it to the Huawei service center and left it there. Now there are saying the motherboard is damaged and they are asking 20000 INR (approx 300 USD). Now the thing is there isn't a single scratch as I had used it in a very careful way and haven't done anything thing to it.The warranty is also expired. I literally feel scammed as paying so much for a phone and it's lifetime is just around 1 and half year. It sucks tbh. And paying so much for that motherboard is useless because even if I sell it the market price for second hand Nexus 6P is less.
Please help me out guys.
Thank you.
R.V
Click to expand...
Click to collapse
Sorry, I don't mean to hijack this thread.
Anyways, my phone lasted 1 year and 2 months, so basically the phones are clocked to fail after warranty.
I suggest you try the 4 core boot image fix if the phone is bootlooping. Have been running it for few months with this jugaad.
Nexus 6p- dead after 1 yr 9 months
Same problem has happened with me. The phone is now dead after using it for 1 year 9 months. Means 43000 for 1 year 9 months.
Please help me out as the huawei service centre is asking for 18k rs. Why i should pay for the problems that everyone is facing after i browsed the forums pages and lot of other websites.
I feel cheated after purchasing this phone. I was alot positive for nexus series. But they are waste.
Even the google support didnt gave a proper reply
Even i am facing the same issue . I also go to know from the service centre that they already had 30 such complaint. The phone was not physically damaged . This is not fare to pay 20,000 INR when we are not responsible for the issue .
jassun16 said:
Having the same problem as yours bro. But they asked me 14000 INR. So I happened to give it to third party service center and they tried to solve the problem, in fact the phone booted up and now it's in bootloop and they suggested me to take it to authorized service center as they couldn't solve the bootloop issue and they say it's a software issue (they took 2200 INR). Hope it gets solved through the software. I'll update when they give an update. If this doesn't work, i'll just buy a pixel 2
Click to expand...
Click to collapse
hey jassun, did the bootloop issue solve? please update what happened??
kat19 said:
hey jassun, did the bootloop issue solve? please update what happened??
Click to expand...
Click to collapse
Hello @kat19, the problem seems to be completely hardware and I should replace my botherboard in order for my phone to work. Since it costs too much for the replacement, I sat quiet and planning on buying a new Pixel 2 device. There is nothing I can do with the software for the device to work.
jassun16 said:
Hello @kat19, the problem seems to be completely hardware and I should replace my botherboard in order for my phone to work. Since it costs too much for the replacement, I sat quiet and planning on buying a new Pixel 2 device. There is nothing I can do with the software for the device to work.
Click to expand...
Click to collapse
But you said that local shopkeeper fixed it and it was only left with some software issue?? That gave me hope for mine.... :/
Silver color here too
if you have a friend in the USA they can request a warranty repair for you if you can get it to them
my mom did this for a friend who also bought it during travel to USA from Peru
kat19 said:
But you said that local shopkeeper fixed it and it was only left with some software issue?? That gave me hope for mine.... :/
Silver color here too
Click to expand...
Click to collapse
Yeah, it seemed to work for sometime that day and later it completely dead. I even confirmed with the shopkeeper that it's completely failed motherboard and it has to be changed in order for the device to work. Sorry!
---------- Post added at 01:45 PM ---------- Previous post was at 01:43 PM ----------
2x4 said:
if you have a friend in the USA they can request a warranty repair for you if you can get it to them
my mom did this for a friend who also bought it during travel to USA from Peru
Click to expand...
Click to collapse
The device is out of warranty. It's almost 1 year and 9 months old. So I'm sure it's not under warranty. Anyways thanks for the suggestion.!
jassun16 said:
..The device is out of warranty. It's almost 1 year and 9 months old. So I'm sure it's not under warranty. Anyways thanks for the suggestion.!
Click to expand...
Click to collapse
Is your bootloader unlocked? Have you tried flashing the 4 core boot image?
My phone sudden dead, before it i buy new charger and use it for several times after it when the battery go to 20% my phone blink and i let it then after several days my phone sudden dead, but it still vibrated when i try to charger it and notification led is on but it become overheat, now when i put the battery it become overheat when i try to turn on it still vibrated but the lcd is blank i cant go to fastboot
Sorry for bad english
I already try another battery and it still same. I also try to turn on it and i wait after i feel booting has finished and i try to call but she said my number didnt active and still over heat
i had same issue....you gotta change phone's motherboard...if you are on your warranty its ok or better buy new phone
Which variant?
Redmi 2 ~ 1GB RAM & 8GB ROM
Redmi 2 Prime ~ 2GB RAM & 16GB ROM
Redmi 2 1GB/8GB sir , after i post this i try to turn on my phone but it wont vibrated more it only become overheat
On your issue which part that broken sir?
xchax said:
On your issue which part that broken sir?
Click to expand...
Click to collapse
i went to xiaomi service center they said they dont know why does it happen...i was lucky as it was on warranty....i was using phone normal...it was in my pocket when i felt heat...i took the battery out as soon as i felt heat...it vibrate and heats up like no limit...i guess there is nothing we can do
Thank for your notice sir. I only want to know what part that was broken and want try my best
Exact issue was faced by friend too.
He was using Redmi 2 (1GB)
He faced sudden heat in his pocket.
He tried to turn the light on.
But it wasn't turning on.
So he removed battery, tried with my phone's battery. But the issue wasn't fixed.
So he leaved the device for sometime.
After sometime.
There was some burning smell coming from phone.
And the place under camera was heating alot.
He went to service center. They demanded around ₹2000 saying that the device's motherboard is dead. (As the device wasn't in Warranty)
But he declined them.
After that, He got his device repaired from a shop outside.
Which costed him ₹700.
And till now, he's using his device, with No Issues.
--------------
• This issue was faced by many Redmi 2 (1GB) users.
• Earlier There were some reports also.
That in China, many users faced this issue.
So Xiaomi allowed them Free Service for their device in China.
• But in India and other Non-China places, there's no Free service. We gonna have to pay for it.
Same place where my phone got heat too.
Is your friend phone get a good motherboard? And the performance still same?
What is your friend say when he want go to outside shop? My phone is on a distributor warranty but the distributor is not good so i think i will try to repair it on outside shop but i scare it will take expensive cost
xchax said:
Same place where my phone got heat too.
Is your friend phone get a good motherboard? And the performance still same?
Click to expand...
Click to collapse
He didn't got his motherboard changed.
Only a part (called IC) was replaced.
AND yes, the performance was same.
No improvement/degradation.
xchax said:
What is your friend say when he want go to outside shop? My phone is on a distributor warranty but the distributor is not good so i think i will try to repair it on outside shop but i scare it will take expensive cost
Click to expand...
Click to collapse
Where do you live?
I guess, you live where Xiaomi don't sell it's products.. right?
As you purchased from a reseller.
I think.
Try it once at outside shop.
Ask them, the phone is not booting up.
Also, heating from back.
They will see it, and will tell you the charges and the part that will be replaced.
My friend asked the shopkeeper, that what they replaced?
The shopkeeper said, the main IC was burned up. So they have replaced it.
But bro, as you're repairing your phone from outside.
Please make sure that, the shop is trusted one.
As some of the shopkeeper in today's time, replace the original parts of our device with some old/duplicate parts.
So beware of that.
Yes you right, there is no xiaomi here i bought this from reseller, okay i will try to repair it in outside shop and tell the main ic is broken, thank u bro
Hi everybody, i need help about replace the motherboard of my galaxy note 4. I will do it because i think that the eMMC of my device is completely messed, i've tried everything in modding but nothing help, the device it's barely usable, it keep rebooting and it lag, only if i use the app to keep the cpu awake it's usable. Plus it doesn't read the sim card anymore. All started when one day, totaly random, it do a factory reset by itself and i lost EVERYTHING in the phone. So i see that on aliexpress they sell motherboard for my n910f, if i buy and replace the one i have now, it should all work without any problem? thanks for any advice
ps: sorry for my bad english, i'm italian
Have you tried this:
https://forum.xda-developers.com/showthread.php?t=3488114
Sent from my SM-N910G using Tapatalk
I can confirm that once you get the eMMC read failure messages there isn't any coming back from it unless you either A) Replace the eMMC itself or B) Replace the Motherboard. Since trying to micro-solder an eMMC chip would be way to difficult for most people out there (myself included, I cant solder for s***) the motherboard replacement would be the way to go.
I did try all the "fixes" here on XDA I could find, but none worked. Flashing the full recovery software in Odin took AGES (15 + minutes, it never took me that long, plus then 20 minutes to even boot)
Finding the part is one thing, installing it is another. I have never tried replacing a phone motherboard but my main concern would be if the board is unlocked, or atleast knowing the carrier it was locked to in order to get a valid unlock code somewhere online.
I was told by a few repair shops locally that its totally possible to replace the motherboard but there was a risk the screen would also break (So a replacement may be needed there as well). Honestly it might have been that they just didn't have very good luck with taking these Note 4's apart without damage or they just were inexperienced. But in the end for me when my first Note 4 hit the eMMC error, I sold it for parts (sPen, Screen, battery ect) and bought another Note 4 second hand
Theres a ton a speculation about this chip issue, be it heat killing them, consistant flashing or just a bad batch of chips used and now failing over time.
cash2387 said:
I can confirm that once you get the eMMC read failure messages there isn't any coming back from it unless you either A) Replace the eMMC itself or B) Replace the Motherboard. Since trying to micro-solder an eMMC chip would be way to difficult for most people out there (myself included, I cant solder for s***) the motherboard replacement would be the way to go.
I did try all the "fixes" here on XDA I could find, but none worked. Flashing the full recovery software in Odin took AGES (15 + minutes, it never took me that long, plus then 20 minutes to even boot)
Finding the part is one thing, installing it is another. I have never tried replacing a phone motherboard but my main concern would be if the board is unlocked, or atleast knowing the carrier it was locked to in order to get a valid unlock code somewhere online.
I was told by a few repair shops locally that its totally possible to replace the motherboard but there was a risk the screen would also break (So a replacement may be needed there as well). Honestly it might have been that they just didn't have very good luck with taking these Note 4's apart without damage or they just were inexperienced. But in the end for me when my first Note 4 hit the eMMC error, I sold it for parts (sPen, Screen, battery ect) and bought another Note 4 second hand
Theres a ton a speculation about this chip issue, be it heat killing them, consistant flashing or just a bad batch of chips used and now failing over time.
Click to expand...
Click to collapse
thanks for the reply! ok so, i must have to buy the motherboard. I've find one interesting on aliexpress, 55$ and full unlocked (at least they said that), replace it isn't very hard cause you don't have to take the screen off, just the rear parts of the phone (i've already did it when i change the headphone jack), so Tomorrow i order it and when it arrive i will tell you if it works i hope so at least
trasposone said:
thanks for the reply! ok so, i must have to buy the motherboard. I've find one interesting on aliexpress, 55$ and full unlocked (at least they said that), replace it isn't very hard cause you don't have to take the screen off, just the rear parts of the phone (i've already did it when i change the headphone jack), so Tomorrow i order it and when it arrive i will tell you if it works i hope so at least
Click to expand...
Click to collapse
Best of luck with it and hopefully the swap goes well. I probably could have tried finding parts but the 910W8 model is different I guess.
I have replaced a mainboard with one from aliexpress, which generally worked fine, but for done reason my gps didn't work. Not sure if that was a problem with the board or just some connector not during properly?
Regarding the emmc error, I've actually managed to revive the old board after it had been sorry of bricked by the previous owner in a failed flashing attempt by putting it in the fridge while flashing the firmware with Odin (on xda someone suggested this, they actually say to put it in the freezer for a while, but I don't have a freezer and putting it in the fridge and taking it out for flashing want enough). It still has the error, but seemed to run relatively ok with a wakelock app preventing the CPU from falling asleep.
Though I get your idea, it feels safer to have a fully working mainboard.
The only problem buying a motherboard is from other sources other than Samsung you not sure if the MBA are brand new. I would say go to Samsung and pay for a new MBA and they will write your original serial number and IMEI to the new MB and you get a warranty..
Just replaced a mainboard...
Bought more than a year ago a faulty Note 4 thinking it was one with a faulty screen as the blue LED and vibrator would come on while pushing the start button and the phone was recognized by my PC. Turned out to be a faulty MB and while trying to replace the MB I damaged the screen.
So I ended putting all on the shelf. Meanwhile bought a note4 for my wife and figured that the spare MB could serve her phone in case it would go bad...Then recently stumbled upon a faulty note 4 where the owner claimed it was one with a faulty MB. The asking price was ok so I ended up buying it and fitting the spare MB. I was lucky in a way that the previous owner already swapped the display so it came apart very easy. I did put all in place using the OEM tape ordered specially for the Note 4. It is a fact that this MB is manufactured in Feb 2015 so it could be well that in the near future it fails although when checking the chip with the app it tells me I have a sane ship...
trasposone said:
Hi everybody, i need help about replace the motherboard of my galaxy note 4. I will do it because i think that the eMMC of my device is completely messed, i've tried everything in modding but nothing help, the device it's barely usable, it keep rebooting and it lag, only if i use the app to keep the cpu awake it's usable. Plus it doesn't read the sim card anymore. All started when one day, totaly random, it do a factory reset by itself and i lost EVERYTHING in the phone. So i see that on aliexpress they sell motherboard for my n910f, if i buy and replace the one i have now, it should all work without any problem? thanks for any advice
ps: sorry for my bad english, i'm italian
Click to expand...
Click to collapse
You should search for videos on replacing the MB in the Note 4; it seems to be fairly involved and you run the risk of causing additional damage to your phone.
Samsung in the US is replacing MBs for about $50 to $150. I got mine replaced (plus a bunch of other repairs) for $70 (which is about the same cost of a MB through AliExpress). Samsung paid the postage for me send my phone to Samsung Service in Plano, TX, they then diagnosed the problems and said they would fix it for $70 or they would return the phone without repairing it at no charge. My phone was over two years old and out of warranty. I had them repair the phone and it was returned in like new condition and it is still working great. The entire process took about 10 days.
You may want to contact Samsung Customer Service directly (in the US call 1-800-SAMSUNG) and see if they are willing to look at your phone and hopefully make any needed repairs.
Dwillian said:
You should search for videos on replacing the MB in the Note 4; it seems to be fairly involved and you run the risk of causing additional damage to your phone.
Samsung in the US is replacing MBs for about $50 to $150. I got mine replaced (plus a bunch of other repairs) for $70 (which is about the same cost of a MB through AliExpress). Samsung paid the postage for me send my phone to Samsung Service in Plano, TX, they then diagnosed the problems and said they would fix it for $70 or they would return the phone without repairing it at no charge. My phone was over two years old and out of warranty. I had them repair the phone and it was returned in like new condition and it is still working great. The entire process took about 10 days.
You may want to contact Samsung Customer Service directly (in the US call 1-800-SAMSUNG) and see if they are willing to look at your phone and hopefully make any needed repairs.
Click to expand...
Click to collapse
Thanks for the info will try it, my note 4 will not even
finish booting anymore. It is alteady out of warranty hope they don't mind it is rooted.
There are plenty of video's on you tube on how to. Look at them, look at different video's to get as much info as needed. Don't mess around with you screen, just replace the mainboard and you will be ok! Mine still goes very strong, its GPS is working very well even indoors. I owed a few Note 4's and this is the first one where the GPS is usable. Putting both note's side by side...well one GPS gets a fix and the other one.......well is useless! Did the same with a Note 2 where I replaced a faulty mainboard and this thing has the fastest GPS I ever seen. This Note was due to be sold but I have decided to hang on to it a bit longer...
Hi I am Samsung Note 4 user I have a problem since yesterday it is not registering on 4G or Lte Network only 2G is working. I tried lot but could not fix this problem. I changed the setting LTE/WCDMA but still it is not registering. Can and body helps me to resolve this issue. even I format my phone also by the problem could not rectified. I visited Samsung Center they are saying there is problem in motherboard. for replacement it costs 280$ in India which is very huge.
Dwillian said:
You should search for videos on replacing the MB in the Note 4; it seems to be fairly involved and you run the risk of causing additional damage to your phone.
Samsung in the US is replacing MBs for about $50 to $150. I got mine replaced (plus a bunch of other repairs) for $70 (which is about the same cost of a MB through AliExpress). Samsung paid the postage for me send my phone to Samsung Service in Plano, TX, they then diagnosed the problems and said they would fix it for $70 or they would return the phone without repairing it at no charge. My phone was over two years old and out of warranty. I had them repair the phone and it was returned in like new condition and it is still working great. The entire process took about 10 days.
You may want to contact Samsung Customer Service directly (in the US call 1-800-SAMSUNG) and see if they are willing to look at your phone and hopefully make any needed repairs.
Click to expand...
Click to collapse
$50 to $150 is a pretty big range considering whatever caused these issues is originally still on Samsung itself for cheaping out. I thought about going the AliExpress route but I've never bought from there before and their site isn't the easiest to navigate...seems every seller with reviews is selling used boards (questionable lifespan?) and the ones with no reviews appear to have brand new ones, but are these brand new with the same old issue, so we're buying boards with borrowed time or is there a chance they're ones that won't have this issue. One could only hope that the new ones via AliExpress AND the ones being installed through Samsung have been revised to not have this issue, but we may never know until it takes a dump in another 3-4 years like the original phones appear to last.
I bought my phone used via Craigslist, so I hope that isn't their justification for additional gouging.
Hi all,
Looks like this guy on YouTube was experiencing the EXACT same issue that we're all experiencing (random restarts, boot loops, bricked phone, etc.) as a result of motherboard. I'm thinking about ordering one of the N910T motherboards off Aliexpress and hope for the best. I can't even restart my phone anymore...and I know my phone batteries are fully charged.
Seems like it works...I'm just nervous about taking it apart!
Regards,
Jeff
HI
i had troubles with my Note 4 lately, blocking and restarting randomly,
baked the motherboard in an oven and it worked great again but only for a 1 whole day then it only shows blue notification light when trying to turn on,
tried the baking today again at a bit higher temperature 200c for 10 min,
and it is completely dead now,
i am looking to buy another 910F board but reading the feedback on aliexpress seems like they are all baked, people are not satisfied, it works for a very short time,
dont know what to do,
can i put some other version like 9100 dual, some other that has better chips(not heating so much) exynos instead snapdragon or something like that?