WhatsApp bug - Asus Zenfone Max Pro M2 Questions & Answers

In Zenfone max Pro m2, while using whatsapp I found that the previous messages from sender gets automatically deleted. Or if not deleted they are not shown on main window. Sometimes visible on main window but not in sender/receiver window.

Ddheeraj17 said:
In Zenfone max Pro m2, while using whatsapp I found that the previous messages from sender gets automatically deleted. Or if not deleted they are not shown on main window. Sometimes visible on main window but not in sender/receiver window.
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Never experienced this. Maybe its something related to the app version you're on.
Post a screenshot if possible

Whatsapp issue in asus zenfone max pro m2
Unable to post any photo through mobile. But if this problem is occuring in my zenfone only than it is a defect in this particular phone right? Beacuse i have checked and ran latest version of whatsapp on other phones too, there it is working fine.

I had it too if i call someone in wa i just got blackscreen

Related

Fails MMS

Hello
I have an LG GT540 with CyanogenMod 2.3.7-7.2.
The problem is that when I send a picture via MMS it appears the person who received it in video format 5 seconds. I tried with Go Pro SMS and the mobile phone's native application remains the same. Also already installed a rom 2.1 and the same happens.
Anyone know why since the problem?
hug

Big problem with IM's (viber and whatsapp) and push notifications

MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
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try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
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it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
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i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
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I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
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Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....

Notifications problems

Hi to everyone!
I have many friends that have Huawei smartphones and all them find out
the same problem with the notifications of some apks (Whatsapp and Telegram).
I have tried to set them like protected apk and look if others options
can block their notifications.
I have tried to install 3rd party apk to force notifications but it works
sometimes.
This problem came out when the smartphones have been upgraded
from Android 5.x to 6.0...from EMUI 3.x to EMUI 4.x
Someone said that the problem is the EMUI interface....with EMUI 5.x and Android 7
there is the same problem?
Have someone find out a definitive solution?
The Huawei have said something?
Have a nice day!
I had the same trouble with some application, the method that worked for me was this one : http://www.forbes.com/sites/bensin/...uawei-phone-heres-how-to-fix-it/#7c4eb3c78aa7
Also in the battery manafer, set the alim mode to "performance"
I have been same problem with push notifications and i find a way to resolve it. Applications with that issue must be locked in task manager.
If you can tweak that applications (gmail, whatapp, viber, skype, etc) to be "immune" at "close all" command of task manager
(with Lock symbol at upper right corner) that remain active when screen is off, even after restart the device.
With that applications locked, is not important if phone is in Smart/Performance mode or if an application is protected or not...
The trick is to lock a application in task manager. Somebody can try this solution and post result here...
From 2-3 weeks my device work properly regarding push notifications , tested from another phone any time, all notifications appear ok.
The real problem
Hi!
Thanks to everyone!
I have tried various solutions, but finding however an anomaly.
If arriving messages with Whatsapp or Telegram by direct contact all work,
if the message comes from a group the notifications will not come unless arrive a direct message.
Someone has encountered the same thing?
Have a nice day!
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
Basylisk said:
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
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Thanks for your response.
I deliberately silenced some groups, others have notifications attived but them only comes when I open the application or if comes a message from a direct contact.
Phone battery manager. Put social chat apps that need to have real-time notifications as protected.
In settings, apps, advanced, ignore optimizations.
Whitelist the same apps.
That's all.
Hi!
Thanks for everyone.
The problem seems to be almost gone. On two days of testing only twice notifications groups were arrived late or partially.
I hope it is a definite solution and not an occasional event.
Have a nice day.
I have this problem with Twitter and Gmail;
As Twitter is protected and on the ignore optimization list but gmail is no where to be found in both menus;
Both apps are allowed to use what ever network (Data or WiFi)
I've been reading a lot about this one, but luckily never experienced it myself. Every notification arrives on time.
Sent from HUAWEI P9 lite via Tapatalk
I've tried everything mentioned but the only thing that worked for me was to use a VPN app on mobile data then I get all notifications. Never missed any after using VPN try it. I use Opera Max but there are many others as well.

Mobvoi ticwatch pro 3 ultra-notifications in maximum 10 lines

I own ticwatch pro 3 ultra. There is no problem in getting notifications on the watch. notifications of messages from chat programs appear at a maximum of 10 lines on watch. In the notifications of messages exceeding 10 lines, ... appears at the end of the notification and does not show the rest of the notification. You have to look at the phone to read the entire notification. so that there is no point in answering from the keyboard of the watch or by voice. The watch does this in whatsapp, text messages and all chat programs.
I gave all permissions to the wear os program related to the problem, I messed with all the settings of the watch, but I could not succeed, I reset the watch to the factory settings and it still did not work. my phone is xiaomi. I thought the problem was with the phone and paired the watch with huawei, samsung and apple phones, but the same problem occurred on those phones as well.
I would be very happy if you could help with this issue.

TicWatch Pro 5 and android notification question (telegram) - please help!

Hello all. I need help with a rare problem I'm having.
I've been using a couple of days my new TicWatch Pro 5 with it's corresponding app, that is the movboi health.
I've realized, that the notification of secret chats on telegram, are not being displayed on the watch (which is fine since secret conversations are from device to device, in this case my phone), but they've stopped showing on the phone too (the telegram - "you have a new message" notification), just after I paired and configured the watch with my phone.
I have the "history notifications" option enabled on my phone, and the telegram secret chat notifications are being displayed there, so the notifications are working, but somehow the watch or the movboi app are not letting them display on my phone.
Regular telegram notifications are displayed fine.
My phone device is a pixel 7 pro.
Do anyone is having the same problem with this watch and android 13/14? And solutions or workarounds to fix this?
If you have it, and maybe never uses secret chats, can you try this to see if it reproduces the problem?

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