Stop and frozen problems with Play Store and other apps after update to Android 8.1 - ZTE Axon 7 Questions & Answers

Hi everyone,
After 2 years of using my Axon 7 (China) I decided to update.
I choose Oreo 8.1, and I want to stay with it because Dolby Atmos app is much better.
I try to install the other updates of 8.1 and the problem is still the same:
Apps for example JetAudio is running very long when I turn on to listen music, sometime frozen.
Play store too, when I use this app It can frozen, app is closed information on not respond.
Sometimes is info ,,Interface has stopped"
I use apk google installer to install google services or I install manual apk from apk mirror, and it still same problem.
I try to turn on permission to storage.
There is a more options for aps about energy or run in the background and I think its not helpful, maybe someone knows some options that I didn't find ?
Please help..

rym199 said:
Hi everyone,
After 2 years of using my Axon 7 (China) I decided to update.
I choose Oreo 8.1, and I want to stay with it because Dolby Atmos app is much better.
I try to install the other updates of 8.1 and the problem is still the same:
Apps for example JetAudio is running very long when I turn on to listen music, sometime frozen.
Play store too, when I use this app It can frozen, app is closed information on not respond.
Sometimes is info ,,Interface has stopped"
I use apk google installer to install google services or I install manual apk from apk mirror, and it still same problem.
I try to turn on permission to storage.
There is a more options for aps about energy or run in the background and I think its not helpful, maybe someone knows some options that I didn't find ?
Please help..
Click to expand...
Click to collapse
Hi.
This was my situation on b15-b16 update also.
Try empty cache of the google playstore, services, framework etc.
But my suggestion is that do full reset, and than go to zte market and download google downloader.
Than you will get a much faster (and clean) device.
Btw Where did you get 8.1 ? My knowing was that 8.0 (b19) is still in beta phase. Never heard about 8.1.
Regards

Androowner said:
Hi.
This was my situation on b15-b16 update also.
Try empty cache of the google playstore, services, framework etc.
But my suggestion is that do full reset, and than go to zte market and download google downloader.
Than you will get a much faster (and clean) device.
Btw Where did you get 8.1 ? My knowing was that 8.0 (b19) is still in beta phase. Never heard about 8.1.
Regards
Click to expand...
Click to collapse
Ups, I made mistake. It's 8.0.0 Oreo, I get it from forum and flash with EDL mode.
Clear cache no results..
But how I go to ZTE Market ? I need to create account ? If yes, it's immposible because they ask for phone number and number from Poland didn't work.
Is there some other option to go to ZTE Market ?

rym199 said:
Ups, I made mistake. It's 8.0.0 Oreo, I get it from forum and flash with EDL mode.
Clear cache no results..
But how I go to ZTE Market ? I need to create account ? If yes, it's immposible because they ask for phone number and number from Poland didn't work.
Is there some other option to go to ZTE Market ?
Click to expand...
Click to collapse
No need for phone number. Maybe you should to register (zte account), but without telephone number. I'm from Hungary and it's works. Sorry that I can't recall the process, it was one day painful work that solved

Related

Google play services are not available on this device, why not?

So I'm trying to run this app on my tablet, which I've already purchased on my note 5, but I keep getting this error when I open the app.. The app is called MHD Flasher N54, it's a tuning app for my car which on my phone I purchased some in-app stuff and it should recognize this on my tablet but it doesn't.
Any help?
Thanks in advance
jdmsohc22 said:
So I'm trying to run this app on my tablet, which I've already purchased on my note 5, but I keep getting this error when I open the app.. The app is called MHD Flasher N54, it's a tuning app for my car which on my phone I purchased some in-app stuff and it should recognize this on my tablet but it doesn't.
Any help?
Thanks in advance
Click to expand...
Click to collapse
Check to make sure Google play services is up to date. Go into settings > application manager > all (it might be called applications or manage applications). Click Google play services; if the version number starts with anything other than 8.7.03, play services needs to be updated. Even if it is up to date, you should try clearing cache and data. If it is not up to date, download from here and make absolutely certain you're getting the right variation: http://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-8-7-03-release/
Just to be sure, you should also try checking the same things with Google play store (ie is it up to date, version 6.0.5 or newer, and try clearing cache and data). If all that doesn't solve it, you should consider a more drastic solution: factory reset, then immediately install official firmware with Odin
I did uninstall updates and reinstall them for google play services, but I didn't check the play store yet, I'll give it a check and report back.. And yeah I'm not concerned if I have to factory reset it so worse case scenario I'll give that a shot, just hoped there was an easier fix.. thanks again..
jdmsohc22 said:
I did uninstall updates and reinstall them for google play services, but I didn't check the play store yet, I'll give it a check and report back.. And yeah I'm not concerned if I have to factory reset it so worse case scenario I'll give that a shot, just hoped there was an easier fix.. thanks again..
Click to expand...
Click to collapse
If you want to avoid the reset, I forgot to recommend trying to install a gapps package. You'd need a custom recovery; if you don't have one already I can show you exactly which one you'd need if you don't mind telling me your tablets model number (settings > about device > device model). I recommend opengapps because they have up to date gapps packages compatible with all devices running any version of android KitKat or newer (4.4 +) plus if you read this: https://github.com/opengapps/opengapps/wiki/Advanced-Features-and-Options you can tell the stock gapps package exactly which Google apps to install or not install (to system which in my opinion makes an app run smoother than installing as a use app) as well as exactly which stock Samsung apps to remove and which to keep

google apps on my chinese 6gb axon 7

hi, i am having trouble downloading gapps on my axon 7, can some one please help? please know that i am.not an expert what so ever, i tried doqnloading it from zte market and from apkmirror.. nothing worked.
pleeeeease help
any one? im stuck ppl please
I just installed the following apk's:
Googleplayservices
Googleplaystore
Googleframework
Googleloginservice
Kinda sounds like a regional issue.
You need to go to mi-assistant and set Google play services as auto-run on. I also downloaded all the google apps available to get it to work...
After I turned auto-run on for mi assistant I did a restart and when I tried to log into google/play store it asked for my log in details.
Hope this helps...
​
ultramag69 said:
You need to go to mi-assistant and set Google play services as auto-run on. I also downloaded all the google apps available to get it to work...
After I turned auto-run on for mi assistant I did a restart and when I tried to log into google/play store it asked for my log in details.
Hope this helps...
Click to expand...
Click to collapse
That actually worked!!!
Thanks! Only issue was banks apps... They are all incompatible
Do you know any fix ?
moggimoggi said:
​
That actually worked!!!
Thanks! Only issue was banks apps... They are all incompatible
Do you know any fix ?
Click to expand...
Click to collapse
No, in Australia my bank app works...
If you have another rooted device you might be able to copy and send the apk file to the Axon 7 and side load it though you will need to tick the install third party app option in security settings...
In lollipop you go to root directory and then data then apps to find most apk files....

Huawei Mate 9 MHA-AL00 Google Play download issue

Hi everyone,
I am running the FunkyHuawei Android 7.0, EMUI 5.0 version on my MHA-AL00. At the moment I am unable to download any Google Play apps (just says downloading without any progress), or get any data from from Google apps downloaded, e.g. Google Drive, Pushbullet, etc.
Everything seems to be working fine on my Android tablet with 5.1.1 and my friend's phone with 6.0. Please let me know if you guys are experiencing this. Thanks!
are you on WiFi? I experienced similar issue when I was on B165 fw I couldn't download anything using WiFi but after updating to B167 fw is working without any issues on both WiFi and mobile networks.
Make sure you have all permissions enable for google services, framework and play store, auto lunch and secondary lunch also enable. I noticed this can be an issue for google apps.
I experienced this behavior on Google play store with Chinese version. What I normally do is re-start the phone and the contents will bedownloaded instantly afterwards..
phduhblog said:
Hi everyone,
I am running the FunkyHuawei Android 7.0, EMUI 5.0 version on my MHA-AL00. At the moment I am unable to download any Google Play apps (just says downloading without any progress), or get any data from from Google apps downloaded, e.g. Google Drive, Pushbullet, etc.
Everything seems to be working fine on my Android tablet with 5.1.1 and my friend's phone with 6.0. Please let me know if you guys are experiencing this. Thanks!
Click to expand...
Click to collapse
hmm mayb you can try to download an app named GMS this app will install the gapps. i mean after u install GMS it will prompt that you have gapps install in your phone then they will ask you to uninstall all(which will need you to redownload back) then after all is done ur phone will reboot.then go to hiapp to download play store.then the rest of the gapps u can download from play store.
eddmecha said:
hmm mayb you can try to download an app named GMS this app will install the gapps. i mean after u install GMS it will prompt that you have gapps install in your phone then they will ask you to uninstall all(which will need you to redownload back) then after all is done ur phone will reboot.then go to hiapp to download play store.then the rest of the gapps u can download from play store.
Click to expand...
Click to collapse
Thanks. the problem sorted itself out. Just had to leave my office apparently.
giantbike said:
I experienced this behavior on Google play store with Chinese version. What I normally do is re-start the phone and the contents will bedownloaded instantly afterwards..
Click to expand...
Click to collapse
Yeah. I had basically the same issue. For some weird reason I had to leave my office, then everything worked. Wifi or cell network made no difference at the office. Very strange, but I'm just glad I didn't factory refresh my phone before leaving that day!
go to "hiapp" download the app "GMS安装器“, install it and restart your phone then your google play store will be work.
good luck
CALGARYLIN said:
go to "hiapp" download the app "GMS安装器“, install it and restart your phone then your google play store will be work.
good luck
Click to expand...
Click to collapse
Hi, I have b213 update in hiapp i cannot find GMS in store
bronsky69 said:
Hi, I have b213 update in hiapp i cannot find GMS in store
Click to expand...
Click to collapse
https://www.androidfilehost.com/?fid=457095661767138047 Install the Gapps here
Or go to this thread , i had the same problem and someone linked me the correct GMS apk. After that you can just install the Play Store from HiApp store and everything else...

The problem with crash on start with some applications

Hi
I have Axon 7, A2017 (Chinese) with Android 8.0.0 software (ZTE_A2017V3.0.0B11). On the previous version 7.1.1 the problem also occurred. On the Marshmallow version (the first software from the news) everything was fine.
The problem is that some applications such as Google Chrome, Google Maps, Google Dev, Google Canary, Maps Go (uses Google maps) and a few others; SOMETIMES they hang on startup (usually the splashscreen). In the case of Google Maps sometimes hangs immediately after the start (when showing the map). After a temporary suspension, I receive a dialog that the application is not responding - I can close it, wait or send feedback to Google.
This problem does not occur every time. I do not know what it depends on, but sometimes these applications start and work normally. Unfortunately, most often they do not work when I need them most ...
I would like to add that if any of these applications has such a problem, each of the others listed will behave the same - no response. However, if this problem does not occur (the application worked), the others will also start correctly and I will be able to use them until Android does not kill their process.
Does any of you have a similar problem?
------------------------------------------------
To get rid of this bothersome problem, I tried to restore the phone to the factory settings and after the reset do not change anything in the phone / application settings. Did not help.
Next, I tried to downgrade to the previous version of the system (7.1.1) using the official EDL packages provided by ZTE., from: zte.com.cn/china/sitecore/content/device/home/support/detail?id=B4C0ACE418834F588FED0C72D6046C78, package ZTE_A2017V1.0.0B15. On this version (7.1.1) there is the same problem, with the difference that the applications are jamming at startup, with white background (I see splashscreen on Oreo).
Since I remembered that everything worked well on Marshllow, I decided to do a downgrade version 6.0.0 (also from official sources, package: ZTE_A2017V1.0.0B15). Unfortunately, this version of the system from the official source does not work properly for me! Firstly, the phone does not search SIM cards at all. Secondly, WiFi can not be activated on the phone. Third - i can not enable USB debugging! (ie, debugging itself can be enabled, whereas after connecting the phone to a PC, there is no dialog window on the phone with the option of accepting a PC fingerprint). I had to use an SD card to update the system.
Does anyone of you also had a problem with this compile version after roolback?
Regards,
Xerphis
Xerphis said:
Hi
I have Axon 7, A2017 (Chinese) with Android 8.0.0 software (ZTE_A2017V3.0.0B11). On the previous version 7.1.1 the problem also occurred. On the Marshmallow version (the first software from the news) everything was fine.
The problem is that some applications such as Google Chrome, Google Maps, Google Dev, Google Canary, Maps Go (uses Google maps) and a few others; SOMETIMES they hang on startup (usually the splashscreen). In the case of Google Maps sometimes hangs immediately after the start (when showing the map). After a temporary suspension, I receive a dialog that the application is not responding - I can close it, wait or send feedback to Google.
This problem does not occur every time. I do not know what it depends on, but sometimes these applications start and work normally. Unfortunately, most often they do not work when I need them most ...
I would like to add that if any of these applications has such a problem, each of the others listed will behave the same - no response. However, if this problem does not occur (the application worked), the others will also start correctly and I will be able to use them until Android does not kill their process.
Does any of you have a similar problem?
------------------------------------------------
To get rid of this bothersome problem, I tried to restore the phone to the factory settings and after the reset do not change anything in the phone / application settings. Did not help.
Next, I tried to downgrade to the previous version of the system (7.1.1) using the official EDL packages provided by ZTE., from: zte.com.cn/china/sitecore/content/device/home/support/detail?id=B4C0ACE418834F588FED0C72D6046C78, package ZTE_A2017V1.0.0B15. On this version (7.1.1) there is the same problem, with the difference that the applications are jamming at startup, with white background (I see splashscreen on Oreo).
Since I remembered that everything worked well on Marshllow, I decided to do a downgrade version 6.0.0 (also from official sources, package: ZTE_A2017V1.0.0B15). Unfortunately, this version of the system from the official source does not work properly for me! Firstly, the phone does not search SIM cards at all. Secondly, WiFi can not be activated on the phone. Third - i can not enable USB debugging! (ie, debugging itself can be enabled, whereas after connecting the phone to a PC, there is no dialog window on the phone with the option of accepting a PC fingerprint). I had to use an SD card to update the system.
Does anyone of you also had a problem with this compile version after roolback?
Regards,
Xerphis
Click to expand...
Click to collapse
I only experienced that with the chinese oreo betas. Every google app wouldn't start, only a white screen.
Does not happen for me on stock 7.1.1, AOSP or with GSIs.
Unfortunately, until then I could not find a solution to this problem.
Therefore, I am asking you to make an EDL backup (without user data of course). Can any of you make such a copy of your software for A2017?
Xerphis said:
Unfortunately, until then I could not find a solution to this problem.
Therefore, I am asking you to make an EDL backup (without user data of course). Can any of you make such a copy of your software for A2017?
Click to expand...
Click to collapse
Sent you a PM with B15 EDL backup.
Read my PM and please make a backup before flashing it.
bornlivedie said:
Sent you a PM with B15 EDL backup.
Read my PM and please make a backup before flashing it.
Click to expand...
Click to collapse
I also have an Axon 7 chinese (A2017) whit Nougat 7.1.1. (A2017V2.0.0B13)
I have the same problem as Xherpis, exactly the same.
I did the same as Xerphis, I restored the phone to the factory settings, but I still have the same problem.
Could you send me the B15 EDL Backup ?.
If it did not work, I would have to change my phone, because there are many applications that do not work.
Regards.
There is a fix posted on the Edl Oreo page
This link explains how to fix this issue.
Link is here
http://en.miui.com/thread-1682191-1-1.html
Initially, uploading backup did not help me. At the beginning, the applications behaved the same.
It helped to install the Google Services Framework version 8.0.0.-4147944.
I will add that the installation of this framework on the previous system image did not help - but you can try this first..
Hi Xerphis,
What is the final solution then? i am also facing the same issue . i am on A2017 7.1.1 B13 . modem is pretty stable but not the apps which dependent on google. Chrome, maps, paytm etc..
Thanks and regards,
Karidi Prashanth
karidiprashanth said:
Hi Xerphis,
What is the final solution then? i am also facing the same issue . i am on A2017 7.1.1 B13 . modem is pretty stable but not the apps which dependent on google. Chrome, maps, paytm etc..
Thanks and regards,
Karidi Prashanth
Click to expand...
Click to collapse
For me, installing every google apk fixed the issue. I was using B15, though.
You could try the yalp app?
The yalp app was good on a custom ROM I was testing.
This is an alternative to the google play store, however its usually the google play services that cause the crashes, etc
I'm running the B15 Oreo update, the apps are no problem on this, the earlier version before B13 was bad for apps force closing, crashing etc.
Had the same issue, found it to be the google play services, somthing on the last update really f%^&ed things up,
1. force stop
2. clear cache
3. clear all data
4. press 3 dots > uninstall updates
5. let it run... it will start acting strange for 1-2 min that will update the google services again and your good to go.
After installing the backup from @bornlivedie and installing Google Framework Services v8.0.0.-4147944, everything worked well.
Unfortunately, there is a network problem. Namely, I spend a lot of time in the place where the 4G network is starting (the network switches between 3G and 4G continuously), so it increased the battery usage. So in the settings I've always turned on by default 2G / 3G for both cards. Currently, changing these settings - even forcing the 2G network will not change the network mode, and all the time in the top bar I see 3G and 4G.
So I thought that I would return to the stock ROM to see if the problem would disappear. Unfortunately, even after returning to the stock ROM, the problem still exists. Anybody knows what's going on?
@kaplaey2 WOW it's work! It actually helped me. At least for now - I hope it is not a coincidence. I would like to add that the manual installation of the latest version of "Google services" did not help. It really helped uninstalling the update from the application settings. After this, we will receive push notifications to install updates from the play store.
My app was not working

Help, YouTube is not supported anymore

Like everyone I love to keep all my apps updated and the same goes for YouTube. Recently they pushed an update . Even if I have this phone running on lollipop the playstore says that my device isn't compatible with the app. I tried installing from other sources and even tried installing from other devices through share apps but no use. :crying:
Please help
ChanDran K said:
Like everyone I love to keep all my apps updated and the same goes for YouTube. Recently they pushed an update . Even if I have this phone running on lollipobp the playstore says that my device isn't compatible with the app. I tried installing from other sources and even tried installing from other devices through share apps but no use. :crying:
Please help
Click to expand...
Click to collapse
Rom version?
The Rom version is A37fwEX_11_171209
I came to know that few of my friends with same phone have similar issues too
youtube go still works great. you should use it instead.
Hello everybody.
If you are the one who are suffering from non compatibility of YouTube app in your phone, then this post is for you all.
Firstly Download Updated Version Youtube apk from Apkmirror.com, Before downloading YouTube apk you must know the Architecture and dpi of the mobile which you are using. Those can be known by checking it on Droidapp which is available in Playstore.
After downloading, Turn Off "Do not install from Unknown Sources" option. You don't need to worry about viruses or malwares, because Apkmirror.com uploads apks directly from the Developers.
If this install works then go ahead and stream YouTube.
If that thing doesn't work out.. Then go to application management and clear off the data of YouTube app, Google Play Store app, Google Play Services app, and also Google Services Framework app. Then try to install the apk which has been downloaded previously from Apkmirror.com. It will work.
Unfortunately, if this method also doesn't work.., then go to apkpure.com and download the latest verison of YouTube apk. Install it, it works for sure.
This is what I did with my phone to run the latest versions of YouTube app.
I use OPPO A37 mobile. So this method is most recommended for OPPO A37 mobile users. Other mobile users can also try this method and check if it works.
Try multiple times with various versions and related architectures and dpis' it will work
Basically, it is a YouTube app compatibility issue with Oppo devices. In this situation, you can try the following solutions:
you can follow three things:
Solution one - Clear Cache & Data of Google Play Store and YouTube app. Reboot the device and reinstall the latest update.
Solution two - Sideload YouTube app from third-party apk site. We suggest using Apkmirror and Apkpure. It seems like Apkpure work fine for the users.
Solution Three - Download and Install YouTube Go. The official alternate version of YouTube app.
To check the detailed steps, you can check out this blog post:
https://geekermag.com/youtube-this-app-isnt-compatible-with-your-anymore-in-oppo-devices/

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