No signal, how to solve? - Moto G4 Questions & Answers

Recently the signal of my G4 motorcycle disappeared, recognizes the chip but not the network. Already put a customized rom, I went back to original sotck rom but it did not work. Someone help me?:confuso:

[email protected] said:
Recently the signal of my G4 motorcycle disappeared, recognizes the chip but not the network. Already put a customized rom, I went back to original sotck rom but it did not work. Someone help me?:confuso:
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Hardware problem?

[email protected] said:
Recently the signal of my G4 motorcycle disappeared, recognizes the chip but not the network. Already put a customized rom, I went back to original sotck rom but it did not work. Someone help me?:confuso:
Click to expand...
Click to collapse
Please check your IMEI and Baseband.
If IMEI=0, then follow this: [Guide][XT16XX][Solve] Moto G4/Plus IMEI=0 issue
If IMEI is fine, then follow this: [Guide] [XT16XX] [Solve] G4+ Baseband/Network/Volte issue, Lost 1 IMEI & fingerprint

Related

[Q] G900F Network registration problem after flashing

Hi I have international version of S5 G900F. I flashed the phone with UK BTU stock rom. Now the problem is I cannot connect to the Network.
I tried going to Settings->More Networks -> Network Operators -> Select automatically . It took 5-10 mins to search but cannot connect.
Sim is not locked as it was working before I flashed the stock rom. also I read somewhere in internet that once the phone is region unlocked, it is permanently unlocked to use any other country sim. I don't know the original region of my phone but I bought it in Uk from 3rd party dealer not from any carrier.
I can think of two thing at the moment. It should be either regional locked again, but it does not prompt any thing to activate or enter pin or anything like that. or it should be wrong modem.
Is there a way to find if the phone is region locked ?
and is there a way to find correct region of the phone ?
the label on the box was removed so I cannot find from the box as well.
Thanks in advance.
I still haven't fixed this problem. Could someone suggest how to fix?
I've attached some screenshots with my phone info.
first image shows NETWORK:UNBLOCKED and IMEI Certi: PASS
-> I think this means, the phone is not blocked by network, and IMEI certificate has passed so it's not stolen or lost claimed phone.
another screenshot is the Firmware and CSC code/country information,
-> this means, this phone is build to sell in UK, so UK sim should unlock the regional lock.
Also the phone was working fine before I installed stock rom which I dowloaded from sammobile.
in the sceenshot, one of the network is connected but it says emergency call only because it cannot register to the network.
It is not sim lock also, because when I put T-mobile sim it does not ask for pin to unlock also.
what is wrong here. any idea guys? xda supposed to be the biggest android forum and samsung s5 is one of the most popular phone at the moment, isn't there anyone who have similar problem and solved? or atleast give some reason this cannot be fixed at all.
does the TMobile sim work? does it register with the network? If yes, then call the provider (of the other sim) and ask what's going on. Maybe you have a broken sim?
blesio said:
does the TMobile sim work? does it register with the network? If yes, then call the provider (of the other sim) and ask what's going on. Maybe you have a broken sim?
Click to expand...
Click to collapse
I've tried with Orange sim, and it still cannot register to the network. When I put the orange sim, it pop up a dialogbox asking to choose a network provider, there was two options, T-mobile and orange. So it is detecting the sim, but it cannot register.
And also, I tried my sim in another phone, and my sim works in another phone without any problem.
Did you try to flash the firmware again, and then after that restore factory defaults?
blesio said:
Did you try to flash the firmware again, and then after that restore factory defaults?
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Click to collapse
Yes I did, still it didn't work. I emailed samsung customer service with the problem, and they asked me to restore factory defaults.
I did that again but didn't work.
I tried one custom ROM as well. same problem in that rom.
You're rooted? If yes then there might be problem with the modem part of the ROM, can you install the official one part ROM and try with that?
blesio said:
You're rooted? If yes then there might be problem with the modem part of the ROM, can you install the official one part ROM and try with that?
Click to expand...
Click to collapse
I've installed stock rom several times, and several different versions( from here: http://www.sammobile.com/firmwares/1/?model=SM-G900F&pcode=0 ). Rooted several times, installed modem.bin files several times from many custom rom/ stock rom. None of them worked. I tried installing modem.bin when not rooted as well. And all the attempt failed.
I did everything I could possibly think of , Then I posted the question in the forum.
You have the IMEI ??!? Or it is lost?? Then only per efs-backup…
Or sim is broken…
Gesendet von meinem SM-G900F
lwiss said:
You have the IMEI ??!? Or it is lost?? Then only per efs-backup…
Or sim is broken…
Gesendet von meinem SM-G900F
Click to expand...
Click to collapse
I have imei , and sim is working fine, as I tested my sim in another phone.
uktel3315 said:
I have imei , and sim is working fine, as I tested my sim in another phone.
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Click to collapse
I'm having the same problem, but with G900H. I have stock firmware, rooted and everything's working fine until suddenly, I have no network. I restart the phone and get network again but only for a couple of minutes.
Sent from my SM-G900H using XDA Free mobile app
Any update?
XanoZuke said:
Any update?
Click to expand...
Click to collapse
Sry XanoZuke, I could not do anything to fix this, so I returned the phone and got another handset. I now have Exynos Octa-core version. Found snapdragon version is more power efficient. My phone gets heated very quickly.
uktel3315 said:
Sry XanoZuke, I could not do anything to fix this, so I returned the phone and got another handset. I now have Exynos Octa-core version. Found snapdragon version is more power efficient. My phone gets heated very quickly.
Click to expand...
Click to collapse
Don't worry, I found out that the motherboard was water damaged (the irony of life....), so a bought an LG G3.
Regarding the Exynos chip, I'm never buying anything exynos ever again. The performance is not as solid as Snapdragon and it gets heated really fast. Still, thanks for your reply! ?
Sent from my LG-D855 using XDA Free mobile app
uktel3315
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Click to collapse
So sad case remain unsolved, Got almost the same issue, Flashed 1st and last official firmware and custom rom without success NO NETWORK SIGNAL. No IMEI - Null regitered 15 zeros no efs backup etc.
Model : SM-G900S
ROM: XtrStoLite
edreab86 said:
So sad case remain unsolved, Got almost the same issue, Flashed 1st and last official firmware and custom rom without success NO NETWORK SIGNAL. No IMEI - Null regitered 15 zeros no efs backup etc.
Model : SM-G900S
ROM: XtrStoLite
Click to expand...
Click to collapse
have you found a solution yet? i have the exact same problem and have tried the same solutions as you listed...
have you found a solution yet? i have the exact same problem and have tried the same solutions as you listed...
Sorry i end up selling the phone as is..
Same deal
My g900f has no mobile services sims fine
I have the same problem.
Cannot connect to network after flashing new ROM. Since then I tried about 10 different original roms and couple custom roms. Number of different MODEMs and BOOTLOADERs but with no joy. SIM card works fine in different phone.
Also I tried to load different CERT files and QCN with Z3X Box but that didn't help either.
I've tried *#0011# command here are results:
with LTE/WCDMA/GSM auto-connect:
imgur.com/i69HCBM
with WCDMA only:
imgur.com/QPbvKHG
and GSM only:
imgur.com/8InhQWQ
It seems that GSM is not working at all.
At this stage I run out of ideas and probably gonna get rid of the phone as it is or use it as pimped-out ipod touch
(sorry for messed up links but I can't post to outside sites yet)

[Q] TIM Brasil signal on CM11

Hi,
I can not get signal on a TIM chip on 07/20 CM11.
I tried a lot of different baseband and my VIVO chip works correctly in that ROM.
Can anyone help me with this TIM chip?
I will use my phone as a modem, tethering internet to my notebook.
Thx all.
Today I have tried a new version of CM11, from 07/25/2014, and can not get my SIM card to work with my Defy+.
When in another phone, the SIM card works and I can get signal from TIM Brasil.
Can anyone help me? I need my card working until tomorow night.
Thx.
Today I tried all the basebands that I could to make my SIM card to work.
There is a way to check some log files or debug info in order to find some clue about the problem?
Thx.
Download defy baseband switcher 4.0 (blue icon), there's a Brazil TIM baseband
My problem was not an incorrect baseband.
My phone was locked by my carrier and i had to revert to stock ROM to unlock it.
After that, CM11 started to work with my new SIM card only when I did a factory restore of my phone and start CM11 from scratch. With my older data, CM11 yet was locking my new card.
Thanks.

{Help} G4 plus Xt1643 Network Issue

G4 plus xt1643 bought via amazon indian varient
i had lost network after i flashed to stock rom from a custom rom.i have tried blank flash also and currently running nougat on it.the sim is detected and showing imei no of both sim slots but not getting signal.am able to manually search for my network and the network operator is shown on the list but wont let me register to the network,when i select my network from list it shows "selected network unavailable".rest of the phone worked perfect wifi bluetooth etc no issue.
phone details
Os-7.0 nougat
Baseband- M8952_70030.25.03.62.01R ATHENE_INDIA_DSDS_CUST
Security Patch - December 1,2017
Build No-NPJS25.93-14-13
Kernal Version- [email protected]#1 Thu Nov 23 09:34:10 CST 2017
I believe it is an issue of the APN. All the custom roms i had tried had this issue. But it was only later (Like 5-6 different rom tryouts that i understood that changing the APN worked. For me it was set to "portalnmms" for my sim by default. Changed it to "www". You can try this method. Settings->more->mobile networks-> Access point names
Jibingeorge said:
I believe it is an issue of the APN. All the custom roms i had tried had this issue. But it was only later (Like 5-6 different rom tryouts that i understood that changing the APN worked. For me it was set to "portalnmms" for my sim by default. Changed it to "www". You can try this method. Settings->more->mobile networks-> Access point names
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Nope that didnt resolve the issue.
I think you are having a baseband problem . Even if you flash it you will not be able to change the baseband version. I was having the same problem but if fixed it .
Fevex Yumnam said:
I think you are having a baseband problem . Even if you flash it you will not be able to change the baseband version. I was having the same problem but if fixed it .
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Click to collapse
How you fixed it?
joaopaulo_ said:
How you fixed it?
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Click to collapse
Bro I have same problem ,is it fixed ?
Issue continue...
Hi bro did u fixed this issue... Now am also facing same issue for Moto g4 plus XT1643. Everything is fine but network signal not coming. I flashed multiple times with stock rom. But failed to get Network signal. I flashed with fast boot options... Please help me....
hello...after the oreo ubdate of moto g4 plus...not getting netork in my sim it shows no service and when i call someone it shows turn pfff aeroplane mode...any idea plz help

[Help] Problem with MEID and IMEI SIM 2

Hi guys, I have a problem with my IMEI, when dialing * # 06 # shows the MEID and not the IMEI in my sim 2, and does not recognize my SIM card, when I go to setup if it shows the correct IMEI of my SIM 2...
this happened after flashing the firmware that is in this forum.
Thanks in advance :good:
Heyner_Gomez said:
Hi guys, I have a problem with my IMEI, when dialing * # 06 # shows the MEID and not the IMEI in my sim 2, and does not recognize my SIM card, when I go to setup if it shows the correct IMEI of my SIM 2...
this happened after flashing the firmware that is in this forum.
Thanks in advance :good:
Click to expand...
Click to collapse
I add capture...
Heyner_Gomez said:
I add capture...
Click to expand...
Click to collapse
You didn't answer my question in the previous post. Did you flashed the wrong firmware for your device? What's your device type? Did you read this thread : https://forum.xda-developers.com/moto-g4-plus/help/moto-g4-pluss-model-changed-to-g4-lost-t3496912 ?
strongst said:
You didn't answer my question in the previous post. Did you flashed the wrong firmware for your device? What's your device type? Did you read this thread : https://forum.xda-developers.com/moto-g4-plus/help/moto-g4-pluss-model-changed-to-g4-lost-t3496912 ?
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Click to collapse
My device is XT1641, I flash this firmware https://androidfilehost.com/?fid=745849072291698845.
If I read the post you mentioned and I think it's not the same problem, In configurations shows the two IMEI well
strongst said:
You didn't answer my question in the previous post. Did you flashed the wrong firmware for your device? What's your device type? Did you read this thread : https://forum.xda-developers.com/moto-g4-plus/help/moto-g4-pluss-model-changed-to-g4-lost-t3496912 ?
Click to expand...
Click to collapse
When you flash the firmware it appears like this:
Heyner_Gomez said:
When you flash the firmware it appears like this:
Click to expand...
Click to collapse
Hmm, that looks normal.
However, I noted your software channel is tigco (which from what I can find is Tigo or Colombia Móvil, a Colombian mobile operator?). I'm thus not sure if you can flash the stock firmware we have, as they are mainly targeted towards devices on retail software channels (e.g. retla, retail Latin America).
I'm not sure if flashing tigco/tigo specific firmware may restore your IMEI, if you can get that firmware even.
From echo92's above reply,
I don't think it's Columbian device, because it says LATAM in baseband ?
(If it's different retail in his region, then i don't know.)
May be tigco stands for something else in default language set for device ?
To Questioner,
Make sure you post screenshot in english, it will be more helpful in understanding words..
echo92 said:
Hmm, that looks normal.
However, I noted your software channel is tigco (which from what I can find is Tigo or Colombia Móvil, a Colombian mobile operator?). I'm thus not sure if you can flash the stock firmware we have, as they are mainly targeted towards devices on retail software channels (e.g. retla, retail Latin America).
I'm not sure if flashing tigco/tigo specific firmware may restore your IMEI, if you can get that firmware even.
Click to expand...
Click to collapse
Yes, it's TIGO Colombia, I guess I'll have to flash the Firmware ... the problem is to find it, thanks :good:
____Mdd said:
From echo92's above reply,
I don't think it's Columbian device, because it says LATAM in baseband ?
(If it's different retail in his region, then i don't know.)
May be tigco stands for something else in default language set for device ?
To Questioner,
Make sure you post screenshot in english, it will be more helpful in understanding words..
Click to expand...
Click to collapse
Yes, it's TIGO Colombia, I think Baseband LATAM is because of the firmware that flash
I still have this problem, please help me
Moto g4 plus XT1643 Sim slot2 Issue
Heyner_Gomez said:
I still have this problem, please help me
Click to expand...
Click to collapse
Hi bro, Did u fixed this issue..??? Now am facing this same issue....
After flashing sim 2 slot showing no simcard
If i dial *#06#
SIM 1 - Correct Imei
SIM 2- MEID Showing..
Abijith Ajayan said:
Hi bro, Did u fixed this issue..??? Now am facing this same issue....
After flashing sim 2 slot showing no simcard
If i dial *#06#
SIM 1 - Correct Imei
SIM 2- MEID Showing..
Click to expand...
Click to collapse
Yes, download this firmware.
Just run programutags and follow the steps...
https://cloud.mail.ru/public/2Xrm/3vbzbxX5U
Moto g4 plus XT1643 Sim slot2 Issue
Heyner_Gomez said:
Yes, download this firmware.
Just run programutags and follow the steps...
https://cloud.mail.ru/public/2Xrm/3vbzbxX5U
Click to expand...
Click to collapse
Thank you so much bro.... Its worked Perfectly..... Now my Dual sim is active and working....
Abijith Ajayan said:
Thank you so much bro.... Its worked Perfectly..... Now my Dual sim is active and working....
Click to expand...
Click to collapse
I am glad :good:
Moto G play XT1602 2nd imei showing MEID
Abijith Ajayan said:
Thank you so much bro.... Its worked Perfectly..... Now my Dual sim is active and working....
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Click to collapse
Hi i am having same issue XT1602 where 2nd imei is showing MEID
Heyner_Gomez said:
Hi guys, I have a problem with my IMEI, when dialing * # 06 # shows the MEID and not the IMEI in my sim 2, and does not recognize my SIM card, when I go to setup if it shows the correct IMEI of my SIM 2...
this happened after flashing the firmware that is in this forum.
Thanks in advance :good:
Click to expand...
Click to collapse
Same problem
Did u solve it
Heyner_Gomez said:
Yes, download this firmware.
Just run programutags and follow the steps...
https://cloud.mail.ru/public/2Xrm/3vbzbxX5U
Click to expand...
Click to collapse
That link is not working pls can u tell which firmware was it or provide different link
It would help a looot
sahshirshak said:
Hi i am having same issue XT1602 where 2nd imei is showing MEID
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Click to collapse
Did you solve this issue? Got this issue now in my phone XT1602 (Indian variant). Any advice would be of great help.
Rathnakumar30 said:
Did you solve this issue? Got this issue now in my phone XT1602 (Indian variant). Any advice would be of great help.
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Click to collapse
Flash oreo from fastboot and it will show both imei
After that try flashing modem.
Then fix persist.
sanskar1 said:
Flash oreo from fastboot and it will show both imei
After that try flashing modem.
Then fix persist.
Click to expand...
Click to collapse
Hello sanskar1, thanks for the reply. But can you please help in giving the steps. Also think Oreo Stock ROM for XT1602 is not available. Can you please help by providing some link?

Motorola g4 plus india (xt1643) baseband changed no sims working

https://forum.xda-developers.com/moto-g4-plus/help/invalid-zip-file-format-twrp-message-t3732332
I try this one but no sims working
kindly provide the link from where you flashed the stock rom? cuz sometimes flashing another variant stock rom creates this. so kindly provide that.
Divyang.Vyas said:
https://forum.xda-developers.com/moto-g4-plus/help/invalid-zip-file-format-twrp-message-t3732332
I try this one but no sims working
Click to expand...
Click to collapse
I answerd you here
https://forum.xda-developers.com/mo...-question-noob-friendly-t3526598/post75980762
, but you posted here too. So right, we need to know how to the firmware

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