So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
nope...
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
I have the same exact problem. It was fine until a couple of days ago, it started to become loose and now it's so hard for me to get a stable charge, did you fix it?
dfikz.dfox said:
I have the same exact problem. It was fine until a couple of days ago, it started to become loose and now it's so hard for me to get a stable charge, did you fix it?
Click to expand...
Click to collapse
I contacted the service centre but they don't have the components for the phone yet to get it replaced
Same here
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
I'm facing the same issue
So how did you fix it?
Kayc.kc said:
I contacted the service centre but they don't have the components for the phone yet to get it replaced
Click to expand...
Click to collapse
Oh, did they replace the components? How long did it take them to fix it?
I had the same issue, but i went to service centre they replaced the sub board. Now its working fine.
Sukumara4 said:
I had the same issue, but i went to service centre they replaced the sub board. Now its working fine.
Click to expand...
Click to collapse
Where do you live in India and what was the charge for the repair?
I have the same issue. Although it doesn't seem to port is loose, just that the cable doesn't make a good connection. I have to wiggle it a bit to get it to connect & charge, but if it moves, it stops charging...
Maxpayne123GTX650ti said:
Where do you live in India and what was the charge for the repair?
Click to expand...
Click to collapse
Iam from Karnataka, Mangaluru.
As my phone is in the warranty period and also the problem is not caused by water damage they replaced it for free
I contacted Gearbest, and all they could do was give me a small refund. As there are no Nokia service centres in Europe. And my phone is a Chinese version, with the international ROM, not the actual international version. Bloody brilliant. ?
yes the size of cable or the tip is not the exact size of the port thats why its loose
mine also is loose but charging is not disrupted
Planning to get this phone, but wondering if we can check whether the phone will have lose charging port or not. Is it Nokia's design flaw?
Kayc.kc said:
So is there anyone out there who has faced the same issue that now the charging port has become loose and automatically keeps on charging and discharging when connected to power all of this happening within this short span of time
Click to expand...
Click to collapse
No bro I don't have any such problems in either of my two Nokia 6.1 plus.
In love with the device since December security patch!?
Facing same issue . Anyone have solution ?
Tried many other charge cables instead of the original one, but it didn't help. The cable is loosing, but the charging mode works fine yet.
Nokia 6.1 charge port loose
nikash07 said:
nope...
Click to expand...
Click to collapse
My Nokia 6.1 had the same issue with it being only 4 months old. I Purchased it at GearBest.com as well. Chatted with them. Sending it back and possibly receiving a refurbished one back left a sour taste in my mouth. They refunded me a small amount. I checked with Nokia to see if they had a repair depot in the Vancouver, Canada area. There wasn't. I ended up breaking down and getting it repaired close to my home. $180 Cdn later it was fixed. The charging port was poorly soldered at the factory. A good resoldering fixed it. What a burn for repairs. I'm not impressed with Nokia's so-called warranty.
3 weeks have past since the repair, the problem is back. I brought it back to the techs that originally did the repair. They did more diagnostic on it and found it could be either a faulty charge port or some issue with the motherboard. I'm hoping it's the charging port.
this is very serious problem with nokia 6.1 plus, Cable comes with box is loose but its charging phone very well if we don't disturb it while charging. I guess its more with cable, as i tried oneplus 6 phone original box charging cable & its very tight, we can use phone while charging. Then also tried my old google pixel original box charging cable, & its too loose, sometimes it comes out automatically.
we need to try with different charging cables trial & identify which one is best suited. Its trial & hit method.
but I'm worried as over the period of time, phone charging port should not be deteriorated...
Mine has become a bit loose and I faced the problem of charging disconnected a couple of times. But afterwards it went back to normal. What's the time required to replace the charging part ?
Fz6rguy said:
My Nokia 6.1 had the same issue with it being only 4 months old. I Purchased it at GearBest.com as well. Chatted with them. Sending it back and possibly receiving a refurbished one back left a sour taste in my mouth. They refunded me a small amount. I checked with Nokia to see if they had a repair depot in the Vancouver, Canada area. There wasn't. I ended up breaking down and getting it repaired close to my home. $180 Cdn later it was fixed. The charging port was poorly soldered at the factory. A good resoldering fixed it. What a burn for repairs. I'm not impressed with Nokia's so-called warranty.
Click to expand...
Click to collapse
I was thinking of getting it fixed. Gearbest only refunded me €30, cheap bastards. They also offered a refurbished replacement - if I sent the faulty one back at MY expense. Which, from Malta to China, was prohibitively expensive. Screw manufacturer's warranty, eh?
Related
im down to 13%, i did a full reset.
i have it turned off currently, it shows a charger is plugged in for about 2 seconds and then that one is not plugged in. i have tried about 5 different chargers now.
anyone else have this? any ideas?
it is at&t stock. never rooted or rommed
i have removed the sim and sd-card.
could it be the battery?
i still have it turned off and plugged in. it had a quick flash of a red battery.
It's been charging for about 30 minutes turned off, powered it up, is taking a charge, just slowly. I think it's a bad battery. I work for att, I'll swap the battery out tomorrow and report if it was a bad battery or not so if others have this issue they will know what's wrong.
OK, went and got a new battery and it did not fix it.
Anyone got any ideas?
I just factory reset it as well, so to recap,
Factory reset, and new battery, 6 different chargers tried. Im assuming bad phone unfixable by me.
Are you rooted?
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
no
same problem
got the unbranded version in the Netherlands. No special stuff going on (i.e. no root or exotic cables/chargers)
had this a couple of days earlier but after removing the battery, swapping wall outlets, (several) Usb2 and usb3 cables it started charging again. I don't know what set it off to start charging again
with the phone on, it did display in the status bar that is was charging, just the battery didn't fill up. So it did recognize the fact that there was power coming through the cable
before it started charging, when the phone was turned off and i put the cable in it, the phone started vibrating with intervals and a line appeared on the screen at longer intervals.
after turning the phone off, the charging led indicator did not burn even though the charging cable was connected
since i've been able to recharge it a couple of times since, i thought it was an one-off freak incident
Just now the problem came back and i'm going through all the stupid things described above: pulling out batteries, switching chargers, blowing down the connecor in case some dust or something else was blocking the pins.
No luck so far.
suggestions are welcome
This happened to my exynos version (India ) yesterday. I remember charging through my laptop before this happened. Strangely after i reconnected it to power it would not charge though the charging icon was showing up. After sometime somehow it started charging again. This has never happened before and I am not sure what's wrong. If this continues I am done with Samsung.
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
mjneil.81 said:
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Click to expand...
Click to collapse
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
This usually happens when there are metalic particles in the USB port.
Have you tried cleaning it with a needle/toothpick? Dont forget under the USB pin.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Thanks, I had a close look for any sort of dirt/conductive sort of material but it seems to be clear.
I keep the phone in a case which protects the ports and keep everything as clean as possible. The phone is only a couple of weeks old so it's still quite fresh.
But i know what you mean the usb terminals are small it would only take a small bit of something to cause a problem.
mjneil.81 said:
im having the same problem. im startint to think its is an issue with the usb socket on the phone.
I read some where that if you let the phone go completely flat and then let the phone charge without turning it back on it (just leave it on the sceen with the battery charging icon). I've tried and this seems to help (I only did this yesterday and pluged the phone in again after some use this morning and its charging again).
But I think there is an underlying issue with the hardware sometime my phone indicates that it has connected to dock when this isn't the case, only for a second but I think with the problems charging and the issue with the false dock connection would suggest that there is something wrong with the usb port itself.
Im probably going to take mine in for repair.
mines completly stock. no root etc
Click to expand...
Click to collapse
ShadowLea said:
If the phone barely charges or not at all when turned on, yet it still detects a charge, there's something running that drains more power than is being supplied. Start by checking active apps.
I had this on the IC Amsterdam - Berlin when I was playing a game, it kept going down at full rate even with the charger connected (The DB has powersockets in their trains, the thing the NS is too cheap to do.). Turned out the game was still running in the background even though I had quit it.
Force-quit everything non-critical in running applications and voila, it started charging. Slowly, but it did.
Another thing that bears relevance to mention is that sometimes there's not enough charge coming through a socket, usually when there's already too many devices on a single group or the socket is limited (like in trains, campsites, planes...)
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
[email protected] said:
Mine doesn't charge at all via computer when the screen is on (it shows charging, but the charge goes down), only through wall charger...wtf is going on?
Click to expand...
Click to collapse
denasqu said:
Sad to say I'm having the same issue on my week old Note 3.
It charged fine for the first few days but now I've determined that I have to put slight pressure on the cable to maintain a charging state. Basically if the phone is face down, I have to press down slightly on the USB3.0 connector.
Since I've rooted and flashed I'm not too keen on taking the new phone in for service so I've ordered another cable to test.
I read on another forum that people were having problems charging with the original OEM cable but no problems with USB2.0 cables and replacement USB3.0 cables. Hope that's the case, but it seems to me that the charging port may be bad.
Click to expand...
Click to collapse
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
why?
Had a similar problem recently. Phone just wouldnt hold a charger longer than around 60 minutes.
I was able to take my phone back into the store and get a replacement. It was only 2 weeks old.
Try that
is there a way you can reset the battery as you do when in root?
stanley08 said:
This might sound crazy, but try this... Drop your phone from a height of about 2 feet onto probably a hard foam or soft wood or that kinda thing.. Drop it on it's back of course. Anyways, 2 Feet is a very short drop for phone to get damaged. Just try.
Click to expand...
Click to collapse
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
mjneil.81 said:
why?
Click to expand...
Click to collapse
Because that is EXACTLY how I fixed mine!
ShadowLea said:
Apart from the fact that it would take me longer to calculate how much 2 feet is than it takes for the phone to fall, I think I can speak for most people here when I say I'm rather hesitant to let a 700 euro/1200 dollar phone fall off anything.
The idea alone is rather disconcerting...
You could just as well give it a good whack with your flat palm, as the idea is to jar the wiring into place.
'Apply blunt force', One of the more classic troubleshooting approaches. No longer advisable these days, technology is ever so much more fragile than it was in the days of Nokias that could be used to commit murder by means of blunt force trauma and tv's that could electrocute you just by looking at it.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
stanley08 said:
Because that is EXACTLY how I fixed mine!
Mate 2 feet is like 2 notebooks high, or 1 closed laptop high. And it's not falling of something, it's likee playfully dropping ur phone. But of course! You shouldn't try it if you don't want to, ok?
And I don't know where you guys buy your phones or what the currency situation is in your countries, but I got my phone for $700 (510 euros) in my country on release day. Which includes 2 years ADH warranty and 2 years regular warranty. :victory:
Click to expand...
Click to collapse
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
1000USD+ is very normal for a smartphone in the EU. Long live the Euro... NOT.
The price is still 678euro in the Netherlands (which they make look less cheap by fooling everyone into thinking the price is 578, which it actually is with 100 euro cashback after you buy it... And of course they all fall for it, some even use it as arguments )...
The Note 3 was 750 Euro in the Netherlands (699 Germany where I got it) upon release day, a whopping 1400USD in the exhange ratings at that time. 'So buy it here/there/whereever and have it shipped' (I've had this discussion a thousand times with all those americans) No, there was no regionlock away or even root at that time yet.
All electronic prices are ridiculously, pointlessly high here.
Would that be a 17.3" or 15" laptop? Horizontal or vertical?
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Oh well! Bad for you guys! I bought my S4 for $650, sold it $500 after 5 months of use! Then didn't hesitate in spending $700 on the Note 3
2 feet is 0.6096 meters. I said a closed laptop. Not opened. And it's not like its a sure/known fix.. I just said try...
hi guys,
i apologise if i am breaking any rules but i havent been able to find any solutions to this new problem that i have right now
i always plug my note 3 into the wall charger every night when i sleep, last night it just didnt charge and i woke up to 5 percent charge, i plugged the phone into my car charger and the phone just died, and then didnt charge on the car charger, i plugged it into the computer at my work it charged very very slowly, only about 17 percent i brought it back home and plugged it back into the official samsung charger and it just wouldnt charge the charge percentage would stay the same. i have it hooked upto my laptops usb 3.0 charger and it is slowly charging and i have turned it off
i dont understand how this could have happened, i didnt do anything to it didnt install any new software, didnt drop the phone or the wall charger
i got this phone hardly two months ago, the wire seems alright and the wall plug also looks fine dont know whats going on, help!
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
d3aded said:
I have updated to kitkat and the phone seems to be charging but not charging invert the laptop could it be the official wire is faulty?
Click to expand...
Click to collapse
Try using a USB 2.0 cable from another charger on the official charger and charge another phone. This is to check whether your charger has issues.
It's quite hard to test if the USB 3.0 cable works or not as you may or may not have another device with USB 3.0. But if you do, try it.
If these problems still persist, you should go to Samsung warranty and claim it. This shouldn't happen, and you wouldn't want to risk having it blow up in your face during your slumber. http://www.dailymail.co.uk/sciencet...ing-angry-customer-uploads-Youtube-video.html
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
d3aded said:
I rooted my note 3 stupidly I dont know if theyll replace the cuarger or cable now
Click to expand...
Click to collapse
LOL they wouldn't need to check the phone to see if the charger/cable is defective sir.
The only thing they would need to check is if your phone is defective, then they will need to see that 0x1 flag you tripped, and then would ask you to go elsewhere.
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
i didnt update until yesterday hoping it would fix the problem, i dont get it, i havent physically abused the cable or the phone, one fine day its just not charging right, so stupid
ibeintaris said:
Same thing has been happening to me after updating to kitkat (BTU) stock unrooted: Sometimes it won't charge until I reboot, then charges normally. I highly doubt this is a cable issue as it is a near new device..
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Wiping cache in recovery has - at least for now- solved the issue, time will tell
Sent from my SM-N9005 using xda app-developers app
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
FeralFire said:
Try switching the phone off and then plug it in to the various sources and see if it charges and at what speeds.
Click to expand...
Click to collapse
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
d3aded said:
Okay I have some funny information. I have the official Samsung cable and wall charger and my wife's iPhone wall charger. I turned the phone off and tried charging through the wall outlet. It failed. It would give a short vibration at regular intervals as if it's trying to initialise charging but failing. The screen would also try to turn on but wouldn't. This was happening with both wall chargers. I then connected this off phone with my laptop using the same cable and it started charging. Albeit extremely slowly
Click to expand...
Click to collapse
Screams defective unit to me..
Laptop USB's charge devices slowly no matter what, as the power output is much less than the wall charger.
If you can grab an extra battery and try with that, it would be your final hope.
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
Click to expand...
Click to collapse
ill swap my battery with a friends but i doubt its a battery issue, i brought another wire and wall charger and it started charging fine with the samsung official cable and the new wall charger i got, then i disconnected it and now same problem again. fml
FeralFire said:
Seems like a battery issue.
Try another one.
Hopefully that will fix it. If it doesnt, then the problem would be the motherboard and that would put you in deep water.
Click to expand...
Click to collapse
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
d3aded said:
I hope so too feralfire I have ordered a battery from amazon under the brand name of anker. Fingers crossed it IS the dawn battery otherwise I don't know what to do with this thing
Click to expand...
Click to collapse
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
charly-whiskey said:
I had the same with mine. My phone charged unregulary, mostly only up to 70%, then stopped charging. When plugged in to my iBolt xprodock it charged sometimes, but never triggered the car-dock-mode as usual, no audio output through USB as designed., All other functions of the Phone operated fine
So I went to Samsung service center, they checked the charger and cable, all fine. Then they checked the phone and came back with "a flash module is broken", charging electronic, motherboard defect.
By the way, my phone was on stock 4.4.2 German rom, rooted, custom recovery and Knox triggered. No problem for the service center! But now they send it to Samsung, because they are not allowed to change the mainboard.
I am really curious whether Samsung repairs or will refuse warranty. I am from Germany and the phone should be covered by the warranty by law, I am optimistic, because searching the web did not show a single case of rejecting warranty here in Germany due to triggered Knox. Lets see, I keep you updated. :good:
Click to expand...
Click to collapse
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
d3aded said:
Do you think I should try the service centre near me as well? Maybe get lucky? Or is there no chance
Click to expand...
Click to collapse
I think so, give it a try. What bad should happen?
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
uf21 said:
have you tried rebooting the phone first?
I remember when I had my s3, on rare occasions it would not charge, it would show that its charging but wouldnt charge, after a reboot all would be fine.
Click to expand...
Click to collapse
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
d3aded said:
Rebooted many times man. Now the only decent charging I can get done is off the wall plug while the phone is off
Charly-whiskey thinking of going to the nearest centre next week fingers crossed
Click to expand...
Click to collapse
You should definitely go and ask. Worst case, they will refuse warranty. But at least they will confirm what the problem is.
hello,
ever since i got my phone a few weeks ago it has been nothing but a problem.my charger has always been burning hot.drops calls,slow at times loses internet connection threw my wifi and mobile carrier.so i was charging my phone at night like i always do and my charger was hot as usual and when i unplugged my phone my charger went pop and this is what my usb cord looks like.is this a known problem with the lg chargers.
http://i34.photobucket.com/albums/d130/spennin_gs/IMG_20140512_223327.jpg
laprodigy001 said:
hello,
ever since i got my phone a few weeks ago it has been nothing but a problem.my charger has always been burning hot.drops calls,slow at times loses internet connection threw my wifi and mobile carrier.so i was charging my phone at night like i always do and my charger was hot as usual and when i unplugged my phone my charger went pop and this is what my usb cord looks like.is this a known problem with the lg chargers.
http://i34.photobucket.com/albums/d130/spennin_gs/IMG_20140512_223327.jpg
Click to expand...
Click to collapse
Contact your seller instantly and get both phone and charger replaced.
The fact that u cent using it even tho it was getting got is dangerous.
U don't want to wake up in the night with your house on fire.
Yup that is a terminal hardware failure from the charger. More concerning is the impact on the phone and battery.
Request everything to be replaced.
Good luck.
You sohuld definetly contact the seller. If you don't like the LG charger. Buy one from another retailer
PhantomBeam said:
You sohuld definetly contact the seller. If you don't like the LG charger. Buy one from another retailer
Click to expand...
Click to collapse
Ask for a warranty replacement:fingers-crossed:
PhantomBeam said:
You sohuld definetly contact the seller. If you don't like the LG charger. Buy one from another retailer
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definately warrantee, dont let seller tell you you need to buy replacement charger, this is covered by warrantee. 98% sure
Hi, has anyone replaced their usb c charging port board?
I've searched some on Amazon but they are not OEM. I am wondering if the replacement will fast charge or not?
Right now my port is kinda loose and I have to position the cable a certain way for it to charge. And the slightest and smallest touch will knock the cable out. And it doesn't fast charge.
sonysingh1983 said:
Hi, has anyone replaced their usb c charging port board? I've searched some on Amazon but they are not OEM. I am wondering if the replacement will fast charge or not? Right now my port is kinda loose and I have to position the cable a certain way for it to charge. And the slightest and smallest touch will knock the cable out. And it doesn't fast charge.
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Click to collapse
Yes, a few people have changed the daughterboard with complete success, however I remember one guy reported fast charging not working afterwards. Bottom line seems to be "beware" and shop carefully.... just like with batteries there are some faulty replacement parts out there. At this point it sounds like you don't really have a choice in the matter. No sense taking a chance damaging your phone (further) with a loose charging port.
v12xke said:
Yes, a few people have changed the daughterboard with complete success, however I remember one guy reported fast charging not working afterwards. Bottom line seems to be "beware" and shop carefully.... just like with batteries there are some faulty replacement parts out there. At this point it sounds like you don't really have a choice in the matter. No sense taking a chance damaging your phone (further) with a loose charging port.
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Click to collapse
I bought mine used, so within a month I bought myself a new charging daughter card and a replacement battery. I ended up buying two. The first didn't work for me, the second replacement I did a couple weeks later with the new battery. This time it worked better. I recommend you try to find an oem part or as close to it. For me the first part was slightly different than the original piece, but the second one I ordered looked identical to the original I took out. If you have not opened up the device yet, then watch some videos of tear downs and watch closely for the daughter card so you can compare against which one you order.
replacing battery and charge port was a huge success for me
Sent from my Nexus 6P using Tapatalk
sonysingh1983 said:
Hi, has anyone replaced their usb c charging port board?
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Click to collapse
@sonysingh1983
v12xke said:
Yes, a few people have changed the daughterboard with complete success, however I remember one guy reported fast charging not working afterwards. Bottom line seems to be "beware" and shop carefully.... just like with batteries there are some faulty replacement parts out there. At this point it sounds like you don't really have a choice in the matter. No sense taking a chance damaging your phone (further) with a loose charging port.
Click to expand...
Click to collapse
nowell29 said:
I bought mine used, so within a month I bought myself a new charging daughter card and a replacement battery. I ended up buying two. The first didn't work for me, the second replacement I did a couple weeks later with the new battery. This time it worked better. I recommend you try to find an oem part or as close to it. For me the first part was slightly different than the original piece, but the second one I ordered looked identical to the original I took out. If you have not opened up the device yet, then watch some videos of tear downs and watch closely for the daughter card so you can compare against which one you order.
replacing battery and charge port was a huge success for me
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Click to collapse
Cool. Thanks for the help guys. Appreciate it.
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
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Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
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yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Click to expand...
Click to collapse
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Click to collapse
steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
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Thanks dear for the suggestion. Building up the courage to order a replacement. ??
daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
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Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.
Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
Click to expand...
Click to collapse
Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.
I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.
The same thing with me, I trying now to fix this, but... I can,t
Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
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[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
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Good luck. I hope your issue gets fixed soon
Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.
[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.
Here's the pic of what was replaced on the motherboard
Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.