Phone refuses to charge(software bug most probably ) - Asus ZenFone Max Pro M1 Questions & Answers

So anyone facing an issue like where when I connect the charger, phone wouldn't start charging? It just stays idle as if nothing happned. Then I gotta use it somewhat so the battery percentage drops atleast a percent or two and then when I plug it, it starts charging like normal. Its happened second time today, I thought it was just a weird bug the first time it happend 2 days ago. But now I am worried since it has recurred.
PS - charger and socket are fine I checked them.
Any help would be appreciated thanks

Related

Major Battery Issues

I've been having problems with my battery for a week now, I noticed it wouldn't charge to 100% so that the green light comes on it will just goto 99% and then stay there. The battery then drains so fast, like literally I will be on 1% in an hour and a half.
So I tried a full reset of the phone and that didn't work. I also bought a new battery and that didn't work so I'm guessing the phone might well be knackered.
Also the phone seems to be really hot I never noticed it that hot before.
Any suggestions would be much appreciated.
Replace battery immediately! Do not attempt to charge it anymore, it could go very bad!
I did, I bought a new battery and the same thing happens.
I have to have it on charge constantly all day.
Maybe charging control unit(in phone) is damaged, or charger is not working properly.
Can you check voltage on charger?
Also are you sure you use original battery manufactured by HTC?
Right here, my problem

Milestone 2 - Died..?

My girlfriend has a MS2, it is approx 5 weeks old.
It is as factory, she not interested in modding it.
Today, she took a call. Battery was at approx 60%, call lasted about 10min.
When she took the phone away from her ear, it powered off.
It has failed to restart.
We've left it connected to power for a few hours, we've left the battery out for a bit..
We've tried all the different versions of key presses + power on (camera+power, x+power, @+power, vol dn+power, etc, etc) but the phone simply does not respond to anything.
The only thing it will do is, the little light illuminates next to the micro-usb port when it's connected to power/pc.
Any suggestions as to what may have caused this?
Suggestions for a cure?
As stated, it is 5 weeks old, totally as it left the factory (unmodified/unmodded)
Not happy!
Don't like the idea of having to return it to HK (ebay vendor) for warranty, if it comes to that, think we'll get a refund and abandon Motorola. Pathetic.
TIA for any suggestions..
Did you try to remove battery for a while? That helped me in similar situation.
yes, we have tried that.. :-(
I had a similar problem last week! It really shocked me.
I connected the charger and left it connected. After about 5 hours it booted up again, but the battery was only at 5%.
After that I simply let it charge and finally the Milestone worked again. You might want to try another battery if it really doesn't charge or boot anymore.
w0ndersp00n said:
I had a similar problem last week! It really shocked me.
I connected the charger and left it connected. After about 5 hours it booted up again, but the battery was only at 5%.
After that I simply let it charge and finally the Milestone worked again. You might want to try another battery if it really doesn't charge or boot anymore.
Click to expand...
Click to collapse
It happened the same here. Just leaved it charging, when I least expected it booted up. Let it on the charger, if it doesn't fix, return to ebay.
Make sure you are using the wall socket charger. If my battery dies, USB won't charge the phone, at least not in a reasonable amount of time.
There might be a part on ur motherboard thats draining too much juice. I had the same problem on my phone though the battery depletion wasn't as significant as yours. Check with ur dealer and claim it from ur warranty. Its apparently a common problem with the milestone range
Sent from my MotoA953 using XDA App
Similar thing happened to mine one afternoon, after a quick play around I left it plugged into the charger for a few hrs and it eventually booted back up itself.

[Q] Samsung Tab 7.7 - Battery Life & Warnings

Hi there, I purchased my 7.7 Tab 3 weeks ago. Loved it as expected. I've got few concerns about the battery though. Hope someone can share solutions / experiences with me.
The battery life isn't so impressive as I heard about from reviews and all. It lasts hardly 48 hours after a full charging with no real use for more than 30 minutesx2 times within less than 48 hours. However, it was connected to WiFi all the time and was syncing as well (but on standby all the time). Now another bugging problem is that when I plug the charger after the battery having completely drained and the device is turned off by itself (before completing 48 hours), the screen shows a warning logo first instead of the charging icon. The warning logo has warning sign and the icon of a drained battery with a red color at the bottom of it. I do not know what does that mean. I just know that when that appears, the device is not charging at all. I have unplugged and plugged it back 3 times to get it charging again. So far, it happened two times and I am sure it will happen again but I just want to know whether this is the sign of an unhealthy battery or any other parts of the device? This happened to anyone else? Your feedback is welcome and well appreciated.
Install SetCPU. :good:
kable said:
Install SetCPU. :good:
Click to expand...
Click to collapse
How setCPU solve that problem?
Sent from my GT-P6800 using Tapatalk 2
terraccan said:
Hi there, I purchased my 7.7 Tab 3 weeks ago. Loved it as expected. I've got few concerns about the battery though. Hope someone can share solutions / experiences with me.
The battery life isn't so impressive as I heard about from reviews and all. It lasts hardly 48 hours after a full charging with no real use for more than 30 minutesx2 times within less than 48 hours. However, it was connected to WiFi all the time and was syncing as well (but on standby all the time). Now another bugging problem is that when I plug the charger after the battery having completely drained and the device is turned off by itself (before completing 48 hours), the screen shows a warning logo first instead of the charging icon. The warning logo has warning sign and the icon of a drained battery with a red color at the bottom of it. I do not know what does that mean. I just know that when that appears, the device is not charging at all. I have unplugged and plugged it back 3 times to get it charging again. So far, it happened two times and I am sure it will happen again but I just want to know whether this is the sign of an unhealthy battery or any other parts of the device? This happened to anyone else? Your feedback is welcome and well appreciated.
Click to expand...
Click to collapse
sometimes... the cable is the culprit... a damage cable will gave the same error... btw.. it is not advisable to really drain the battery dry before charge it... but that just my opinion... just try to check the cable... and if there is anyone around you that having the same cable... test to charge your device with their charger...
kable said:
Install SetCPU. :good:
Click to expand...
Click to collapse
and wtf are you talking about...
terraccan said:
Now another bugging problem is that when I plug the charger after the battery having completely drained and the device is turned off by itself (before completing 48 hours), the screen shows a warning logo first instead of the charging icon. The warning logo has warning sign and the icon of a drained battery with a red color at the bottom of it. I do not know what does that mean. I just know that when that appears, the device is not charging at all. I have unplugged and plugged it back 3 times to get it charging again. So far, it happened two times and I am sure it will happen again but I just want to know whether this is the sign of an unhealthy battery or any other parts of the device? This happened to anyone else? Your feedback is welcome and well appreciated.
Click to expand...
Click to collapse
First of all, you may not want to have left the battery completely drained, as this might damage the battery. Secondly, since your battery is completely drained, some undercurrent protection mechanisms must be activated, and there should have enough input current before the battery could be charged again. The data cable should not have enough current to charge up the battery at this state, it is lucky for you that you got it charging again after three trials.
If you drained up the battery again, it's recommended to charge it up with the AC charger.

Nexus 4 powers off while charging and battery is depleted

I have a problem with my Nexus 4. Since about 2 weeks ago, without changing any settings, my phone started turning itself off at night. At first I thought it was the sleep of death issue, but it's not. It does this even with the Safe Charge app installed. What's weirder is that when I wake up, my phone is not only off, but it's entire battery is drained. About 15 seconds after unplugging it and plugging it back in, the red battery indicator light begins to blink, and about a minute or two later, I am able to power it back up.
Charging the phone for short periods of time doesn't have this effect, but charging for hours will do this to it.
I DO have SlimKat ROM installed and its custom kernel... I will try to revert to stock and see if that has any effect, but does anyone know anything about this? I'm worried it's a hardware failure, which is bad news for me.
XDvinSL51 said:
I have a problem with my Nexus 4. Since about 2 weeks ago, without changing any settings, my phone started turning itself off at night. At first I thought it was the sleep of death issue, but it's not. It does this even with the Safe Charge app installed. What's weirder is that when I wake up, my phone is not only off, but it's entire battery is drained. About 15 seconds after unplugging it and plugging it back in, the red battery indicator light begins to blink, and about a minute or two later, I am able to power it back up.
Charging the phone for short periods of time doesn't have this effect, but charging for hours will do this to it.
I DO have SlimKat ROM installed and its custom kernel... I will try to revert to stock and see if that has any effect, but does anyone know anything about this? I'm worried it's a hardware failure, which is bad news for me.
Click to expand...
Click to collapse
i can't say for sure but that seems to me your battery has started to die!!
did you find any solution to this?
My nexus had the red light of death some time ago and I eventually bought a new battery. but battery time was still horrible with the new original battery - phone lasted only for about 6-7h with full charge with almost no usage.
I now found out that even when I turn the phone off completely the battery looses it's charge after about 8h.
It's definately a hardware problem - does anyone have any idea what part might cause this and if it's possible to fix it?
tricipitinus said:
did you find any solution to this?
My nexus had the red light of death some time ago and I eventually bought a new battery. but battery time was still horrible with the new original battery - phone lasted only for about 6-7h with full charge with almost no usage.
I now found out that even when I turn the phone off completely the battery looses it's charge after about 8h.
It's definately a hardware problem - does anyone have any idea what part might cause this and if it's possible to fix it?
Click to expand...
Click to collapse
I have the same issue!

Charging intermittently stops and resumes rapidly

My 6P on 6.0.1 stock with the march update has had occasional times where it will intermittently charge, then stop, then charge endlessly, changing back and forth about once a second or more often. There's been times I've woken up, like today overnight when I noticed it barely inched up a percent or two on the Google USB-C cable connected to my laptop.
To isolate this from being a defective cable issue, this has also happened with the Google charger that came with the phone. I would see the screen turn on in fact, like when you first plug the phone with the screen off, to indicate charging has begun. That would occur every few seconds.
I'm a little concerned. The time it happened with the charger, a reboot seemed to have calmed it down. But today no matter the restart, the charging just keeps cycling nonstop.
Anyone else had this? Would it be wise to file a problem with the Google forums and contact support?
Thanks for any help!
Same problem here
Dang, good to know I'm not alone!
I've also experienced higher battery drain (twice more I'd say) than normal recently. Even overnight when I used to see hourly drain rates of 0.5%, now I see 1.5% and higher. Getting worried the charging issue may be damaging the battery. But it could also be the patch or a rogue app.
I have the same issue - it started about 3 days ago
Well either the cords bad, the brick is bad, or the receptacle. Or the charging port on the phone, the battery or power control module in the phone. Or if theirs a thick case on your phone.
Sounds like it starts to charge then stops. But I'm no electrician. Oh wait, yes I am.
It starts to charge, then stops as though the cable was disconnected, then resumes within half a second, then disconnects, and so on and so forth non stop.
Case might be a reason. It's a rubber and plastic transparent Spigen one. I'll try removing it when it happens again next time.
But at this rate, sounds like 3 people are having the same issue, and if it's a hardware one, then damn....
This isn't the charger... There is something buggy with the update. I woke up a few days ago after the march update with an almost dead phone, and the charging icon flashing over the battery, as if the phone new it was plugged in but refused to charge. I unplugged and plugged it back in with the same result. I restarted and tried again, same result. I was only able to get it to charge my plugging it into my girlfriend's nexus 5x charger, which instantly started charging my phone. I went back to my charger and all of the sudden no issue and the phone was charging fine. There is definitely something up with this update.
Well then, that makes 4 people now.
What's a good way to report this?
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
I have this problem too. It's fixed by a reboot so I'm assuming it's not a hardware problem. It only happens once a week or so.
The first time it happened I didn't notice the charging/not charging and only realised something weird had happened because my phone was off & showing fully charged. My phone is never switched off.
I figured it out the next time when I noticed the screen was still on during the night. Switching from charging to not charging was keeping the screen on.
So glad it's not just me.
flightsimmer said:
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
Click to expand...
Click to collapse
I normally see it say that on the USB C charger. That being said, you seem to have an intermediate speed going on, as opposed to super slow normal USB cable speeds and the USB-C fast charger. In my experience most 1-1.5V low amp ports like my Mac's, or the car's USB port will charge at a rate of about 1% per 3-5 minutes. So a full charge would take 8-9 hours from 0%. From the USB-C wall charger it would be about 1%/m so an hour and forty is enough to get it back to full.
Based on that your charger seems to be somewhere in the middle.
But yes it isn't normal. If you are using Google's native hardware, you should see the same charging speed as I am.
I'm just terribly worried this cycling is destroying my battery. I have definitely not gotten the same battery life the last few weeks.
Hey guys!
I experience sort of the same problem as you guys, but i have the Nexus 5x
i copy from my thread at google nexus forum
My phone just randomly die. It will work for like 2 hours. Almost like the battery would been disconnected.
When the phone shutdowns it says the battery is low and try to charge. The Battery icon with a flash is showing, but just for 5-7 seconds, then it shutdown again and it's looping again and again and again.... To get out of the loop i'm booting in to fast boot, then push at start. and it is almost 50/50 if it is working. It can be booting up and you see the red/yellow/green/blue yada yada boot-up sequence then in 5-7 seconds in to the sequence it would shutdown again immediately.
I tried several factory-resets. re-flashed to stock. Nothing helps.
/marcus
Same issue
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
zxphenomenalxz said:
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
Click to expand...
Click to collapse
I hadn't had it for a while then recently it happened again once. I still don't know what triggers it for sure.
The battery drain is also rather random. There are days I can expect the unit to idle and drain at or below 2%/h, but lately it just goes through it way faster, twice that. I am unsure why and how that happens so randomly. Seems the Google Play Services and Google Apps are using up some %s. Not much else I can identify.
I've had this issue since a few days ago, restarted the phone and it's come right for now.
Haven't experienced this in weeks now.
Seems largely gone.
Any updates on this? My Nexus 6P started showing the same symptoms (either won't charge at all, or charging cycles on and off rapidly (< 1 second) and only sometimes charges). The issue appeared out of the blue 4-5 days ago, just before the 1 year anniversary of receiving the phone. I tried different cables and adapters, still no change. Last night at 11pm it was at 50% when I set it to charge and it seemed to charge. This morning at 6:30 am it had only charged up to 83% and was charging on and off. Worried about how to reliably use the phone if it won't charge, and also how this might affect the battery / other circuitry.
Any help/tips appreciated!
Edit: The phone hasn't been dropped or had any other issue that may affect the hardware. Also, no OS update or anything recently (AFAIK - it did not ask me to install anything, not sure if there were any silent updates). It is currently on Android 7.0 Nougat (baseband version angler-03.72, build NBD90X, security patch level Oct 5, 2016).
Have not had this in a long time. It sort of stopped on its own. :S
Solved (for me anyways)
I just had to restart the device.
I'm having the same issue on my LG G5. Started out of the blue and like others, restarting temporarily solves the problem. Anyone solve this yet?

Categories

Resources