Strange fingerprint issue - OnePlus 6T Questions & Answers

For some reason, I just can't unlock my phone with my left thumbprint. It works perfectly with my right one. I've removed and re-added my left fingerprint several times. Sometimes up to 3 copies of it. Regardless of what I do, it will not unlock with the left one.
Sent from my ONEPLUS A6013 using Tapatalk

Did you try another finger?
Maybe your device is not accepting a second finger, but trying 3 times the same thing is not helping to isolate the "problem"
ledvedder said:
For some reason, I just can't unlock my phone with my left thumbprint. It works perfectly with my right one. I've removed and re-added my left fingerprint several times. Sometimes up to 3 copies of it. Regardless of what I do, it will not unlock with the left one.
Sent from my ONEPLUS A6013 using Tapatalk
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Sent from my SM-N9005 using Tapatalk

I have the same issue with my left finger, not entirely useless but it is much more difficult to use it.

I had that issue when I was using 9.0.5, it works sometimes with my left thumb, but works perfectly fine with my right thumb .
After updating to 9.0.6, I decided to remove all my fingerprints and re-add them, and now it works fine.
Give it a try if you have updated to 9.0.6.

I did actually, removed all of them and readded them in a dark room.. again I have the same behaviour. It's not that frustrating because I also have face unlock and the right finger but....

Same issue here and at least now I know I'm not alone. Right thumb works fine Everytime yet left works maybe 5pct of the time, or less . It's very frustrating

Same for me. I added both thumbs and both index fingers. Only my R thumb (the one I use 90% of the time) works reliably. I've tried deleting and re-adding the other fingers multiple times without effect, but I haven't tried since the upgrade to 9.0.6

Re-did my fingerprints on 9.0.6, now all 4 work. Could be a coincidence.

CUBENSIS said:
Re-did my fingerprints on 9.0.6, now all 4 work. Could be a coincidence.
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I did the same and it still isn't working for me.
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jeff7424 said:
I had that issue when I was using 9.0.5, it works sometimes with my left thumb, but works perfectly fine with my right thumb .
After updating to 9.0.6, I decided to remove all my fingerprints and re-add them, and now it works fine.
Give it a try if you have updated to 9.0.6.
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I will try this! I'm on 9.0.6 and gave the same issue with my left thumb. Thanks!

In my case I added three different fingers and had no issue with any so far. Of course it hasn't the fast response of the regular fingerprint readers but is not that bad.

CUBENSIS said:
Re-did my fingerprints on 9.0.6, now all 4 work. Could be a coincidence.
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A day later my other 3 fingers have stopped working again. Frustrating. R thumb still working well

CUBENSIS said:
A day later my other 3 fingers have stopped working again. Frustrating. R thumb still working well
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I've seemed to notice that the angle must have to be exactly how one of the prints was recorded. Even with this, I can only get it to work 20pct of the time .
I'd much rather have a dedicated print reader like my v30

Had same issue. Only one finger working consistently. I just changed the wallpaper back the original one it shipped with and the scanner issue has resolved!

I'm pretty sure I read somewhere that the fingering reader is a learning type, so the more you use it the more it recognizes what produces failed and successful attempts. It's quite possible that we're just not using our left thumb as often and that the algorithm doesn't necessarily differentiate right from left, but just knows what the different prints look like, which ones to accept and which ones take priority in the line to make more accurate. This might be something worth sending OnePlus feedback on.

So far I think OP should really optimize whatever can be done in software to be more forgiving of different angles. If the angle is the same, the reader works always and fast. So it's entirely capable of reading fingerprints correctly. Why are the "regular" readers not having problems with different angles is beyond me and I suspect (and hope) it has to do with software.
To be honest I fail to see how the reader could be "learning". If it doesn't unlock there is no mechanism to tell the system that the finger was correct. If it does unlock there is no way to tell it if/when (hopefully never) it shouldn't have.
So what could it be learning from, I don't get it.

gorman42 said:
So far I think OP should really optimize whatever can be done in software to be more forgiving of different angles. If the angle is the same, the reader works always and fast. So it's entirely capable of reading fingerprints correctly. Why are the "regular" readers not having problems with different angles is beyond me and I suspect (and hope) it has to do with software.
To be honest I fail to see how the reader could be "learning". If it doesn't unlock there is no mechanism to tell the system that the finger was correct. If it does unlock there is no way to tell it if/when (hopefully never) it shouldn't have.
So what could it be learning from, I don't get it.
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Actually in coding I'm pretty sure anytime something receives an input value it gives an output. Something happens from the moment the scanner realizes there's an object waiting to be scanned, it produces some kind of expected coded result which causes this or that particular activity to happen or not happen. It isn't that difficult to see how it could be storing particular information to "learn" from.

Has anyone tried replacing the stock screen protector or removing it completely to see if that affects the fingerprint scan behavior?

I think you guys are just more coordinated with your right thumb so you place it perfectly everytime but when it comes to the left one which in sure you rarely use it's more difficult. I would suggest just using your left thumb for a day or 2. Then see if it improved
Sent from my ONEPLUS A6013 using XDA-Developers Legacy app

i7vSa7vi7y said:
I think you guys are just more coordinated with your right thumb so you place it perfectly everytime but when it comes to the left one which in sure you rarely use it's more difficult. I would suggest just using your left thumb for a day or 2. Then see if it improved
Sent from my ONEPLUS A6013 using XDA-Developers Legacy app
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I can confirm that training sessions for my left thumb, after initially registering it, helped immensely. Whether the reader was trained, or I was, or both, is a matter of some debate. [emoji106]
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Related

Finger Print Reader Tip - It's All About Angles

Here's a great tip I found while browsing online. If you're having trouble with the reader, It is most likely because you swiped the same finger the same way all 10 times. Here's what I did.
1 - I only use my thumb print to unlock. Either thumb.
2 - For the first profile, I use my left thumb and swipe each time in slightly different directions as if I would normally unlock it. I even do one where I'd have to open it while someone else is holding the phone.
3 - I do the same for the right thumb with the second profile.
4 - I do another one just to make sure i have all the angles.
5 - Should work much better.
Remember get all the angles you think you're gonna use!
It's also good to re-capture your prints after a weeks use with the phone. Now you got that muscle memory
Found the link here. Although I don't think he's getting all the angles now that I'm watching it again lol. http://youtu.be/I0qMp0Smi58
.
Thanks we try and report back
Great advice. Work's allot better
Sent from the TermiNOTEr 4!
Index finger works best for me...it's functions almost flawlessly.....I tried thumb but never worked out well
The index works for me. 9 out of 10.
Nice catch! I'm surprised this wasn't discovered or mentioned by anyone before!
I used my right thumb for Fingerprints 1, 2, and 3. I got every angle I could imagine, and rotated my thumb slightly a few times. One finger scanned 30 times works way better than three fingers scanned ten times each!
Sent from my SM-N910T using XDA Free mobile app
I think each fingerprint actually gives you ability to store 2 fingers. So I did thumbs and index fingers (index finger is much easier when it is laying flat on a table in front of you) and swiped at angles like you suggest. Seems pretty good and I think the update even improved it - no hard evidence, just seems improved.
One more suggestion - do one fingerprint swiping up. Works great and I find it a bit easier one handed.
i dont always leave comments on post i read, but when i do its because the OP was so amazing with their information that it helped me out alot...
thanks so darn much for this...
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DieHappy said:
I used my right thumb for Fingerprints 1, 2, and 3. I got every angle I could imagine, and rotated my thumb slightly a few times. One finger scanned 30 times works way better than three fingers scanned ten times each!
Sent from my SM-N910T using XDA Free mobile app
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u can scan one finger 20 times in one imprint... when it gets done with the first 10 it ask if u want to scan the same finger again, that adds to the original scan...
I'll give it a try... I was so frustrated with the fingerprint scanner I even removed the option and started using the pattern lock.
Sent from my SM-N910T using XDA Free mobile app
obiaquino said:
I'll give it a try... I was so frustrated with the fingerprint scanner I even removed the option and started using the pattern lock.
Sent from my SM-N910T using XDA Free mobile app
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I scan my left tbumb in every direction possible, and different angle, so now it works as good as iphone scanner
agree with tips
I completely agree with op and other posters. My fingerprint unlock is working flawlessly. I did 20 scans each on both thumbs and my right index and all 3 are working.
Make sure you scan each side, literally turn your hand like your giving someone a handshake and do a few scans on the sides. Same for the other side of each finger and the tips as well.
Most importantly if you're using your thumb is to scan the fingerprint sideways from different angles several times. Scan it straight up and down, then at a 90 degree angle 45 degree angle and any angles in between. Do each one a couple times, in particular make sure you're doing it the way that you'll actually be doing it when your unlocking the phone. Hold your phone like you would when you going to unlock it and scan it that way several times. Best of luck hopefully this works well for everyone wanting to use it without any headaches.
Useful!! Thanks a lot!
I followed the instructions and some of the feedback that some other folks left here and works like charm!!! Its kinda hard do it with one hand but its pretty accurate... now my gf cant unlock the phone
I registered 6 fingers and they all work fine.
Sent from my SM-N910T using XDA Free mobile app
Scrolling up with thumb on one handed unlocking works the best for me. 99 percent accuracy.
Sent from the TermiNOTEr 4!
I have no issues with my fingerprint scanner but I came from the s5, which I think was a bit more finicky. I had to swipe multiple times and use a glas.tr to keep the button flush. The note 4 reads my thumb every time and I'm very happy with it.
My "tip" for you guys would be to literally use the tip of your finger. If I place my thumb lower as to cover the whole button like it says, it never works. If I just use the very tip of my finger it works perfect every time.
This is awesome! Got mine set up last night and am enjoying this simple security very much! Wish it could be set up to be always on so you can open with the screen off just like the mic for Google Now!
My index finger 10 out of 10 times and it works , it absolutely hates my thumb i havent gotten it to work once yet
tigerz0202 said:
My index finger 10 out of 10 times and it works , it absolutely hates my thumb i havent gotten it to work once yet
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My index finger never fails also. My thumb fails more often now that I have a case on the phone. I'm going to retrain it.

Fingerprint scanner. Do you use it?

Just wondering what people thought of the fingerprint scanner? I tried it today and I feel like it works ok. Sometimes it gets it first try and other times its hit or miss. Still though, privacy is important. Only thing I wish is that you didn't have to swipe your finger to get it to unlock. Considering the size of the phone I wish you could just place it down anywhere on the home button and have it work.
Thoughts?
Sent from my SM-N910V using XDA Free mobile app
At first I thought it was pointless, because it worked poorly for me. Now it reads every time. I'm not sure why the 2nd time took better. I know you can improve the chances by taking several (up to 6 I think) profiles of your finger. I use it with LastPass, which I love, that's good integration. I don't like it for locking the screen, I'm in my phone too much and it's just a slower operation. I agree, the sensor on the iPhone is way better, you don't even think about it. But I like having it for the password management.
I use it because foxfi requires a passcode more than just swipe. I use that. Works pretty good for me. Most times on first try
I absolutely use mine everyday. I think it's overlooked because of the bad rep that the s5 scanner had, this one is much improved. I agree that the iphone scanner is better but this one isn't bad at all granted you understand how to properly set it up. I wish you could lock individual apps with it but other than that I love it.
gcforreal said:
I absolutely use mine everyday. I think it's overlooked because of the bad rep that the s5 scanner had, this one is much improved. I agree that the iphone scanner is better but this one isn't bad at all granted you understand how to properly set it up. I wish you could lock individual apps with it but other than that I love it.
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Maybe they'll do that with Lollipop and screen pinning?
Samsung? ?
Use mine.
The key is setting it up. When doing the 10 swipes use different angles and positions.
Once I set mine that route, 0 issues
gcforreal said:
I absolutely use mine everyday. I think it's overlooked because of the bad rep that the s5 scanner had, this one is much improved. I agree that the iphone scanner is better but this one isn't bad at all granted you understand how to properly set it up. I wish you could lock individual apps with it but other than that I love it.
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Just wondering do you know how to reset it and start over. I want it to be able to read my left and right thumbs at different angles. The first time I did it I just used the same up down motion.
Sent from my SM-N910V using XDA Free mobile app
junior_mafioso said:
Just wondering do you know how to reset it and start over. I want it to be able to read my left and right thumbs at different angles. The first time I did it I just used the same up down motion.
Sent from my SM-N910V using XDA Free mobile app
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Settings>finger scanner>fingerprint manager, once in you can add or delete fingerprints, just delete them all and set up as you wish.
I used it, until I noticed that I had a bunch of really thin vertical scratches on the button. Haven't used it since. Now I'm using the pattern for my lock screen.
I must have really abrasive fingers or something.
usmaak said:
I used it, until I noticed that I had a bunch of really thin vertical scratches on the button. Haven't used it since. Now I'm using the pattern for my lock screen.
I must have really abrasive fingers or something.
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i flashed a tmobile rom on DE, forgot to clear FP scanner. Now i am back to stock, i can't set it up or enable it.i get an error. so i'm doing the connect the dot unlock; i kinda like it cause its fast and i can use both hands.
I like the security of the finger print scanner. I tried removing it and using the the swipe to unlock feature, but found myself constantly using the finger print scanner out of habit so I just activated the feature again lol
I couldn't live without this feature now that I have it set up. This plus private mode have completely changed the way I manage my content and privacy. I love it.
i've honestly tried the fingerprint scanner so many times, and i always end up turning it off because it's frustrating and rarely reads my finger print.
Any tips?
Also what is Private mode ^
I saw it but haven't messed with it ,
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sprintuser1977 said:
Use mine.
The key is setting it up. When doing the 10 swipes use different angles and positions.
Once I set mine that route, 0 issues
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followed your advice, set up three different fingerprints for the same thumb in all and every angle, works every time now
Hardknockz313 said:
I like the security of the finger print scanner. I tried removing it and using the the swipe to unlock feature, but found myself constantly using the finger print scanner out of habit so I just activated the feature again lol
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Same here, once you get it right and get used to it you almost need it.
Sent from my SM-N910V using XDA Premium 4 mobile app
Nope. Its one of like 47 useless (for me) features on my Note 4. It's simply, here's what I want: large screen that also looks awesome, removable battery, memory card slot, and lastly root. That's it, and I would possibly be even will to give up one, MAYBE two of those things. The Nexus 6 has one of the 4. The Note 4 has 3 of the 4, thus here I am, patiently waiting for root of the d.e. to get back in stock.
masri1987 said:
i've honestly tried the fingerprint scanner so many times, and i always end up turning it off because it's frustrating and rarely reads my finger print.
Any tips?
Also what is Private mode ^
I saw it but haven't messed with it ,
---------- Post added at 06:19 PM ---------- Previous post was at 06:07 PM ----------
followed your advice, set up three different fingerprints for the same thumb in all and every angle, works every time now
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:thumbup:
Have tried it on my note 4 and my previous S5. Maybe im just to lazy to take the time to get used to it, but in the short time ive used it the thing just infuriates me. sometimes requiring several swipes to unlock. I do like apples approach to the scanner better. Huawei has a phone with one like apples but on the back. i think its the perfect solution. the whole Swipe part of it is what sucks. The whole thing will be a moot point for me when lollipop hits the note 4 as I will simply make my Gear S a trusted device and not have a code at all as long as it is paired. I really only need security in case i lose my phone or it gets stolen. Until then I'll just stick to the pattern unlock.
I like to swipe my thumb sideways because it's easier to do with one hand. This worked well when the phone was naked, but my seidio case lifts my thumb as I slide it and makes an unreadable scan most times. I've stopped using it as a result.
Sent from my SM-N910V using XDA Free mobile app
Is the scanner only useful for logging in to the phone? The scanner on my HP laptop came with software to store passwords and enter them on Web sites and other places. That is how I'd like to use it.
Sent from my SM-N910V using Tapatalk
starbuckk said:
Is the scanner only useful for logging in to the phone? The scanner on my HP laptop came with software to store passwords and enter them on Web sites and other places. That is how I'd like to use it.
Sent from my SM-N910V using Tapatalk
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Logging into the phone is the main use of it but you can also link it with PayPal to make purchases. Also I believe you can use it with last pass which is a password manager to log into different websites by scanning your finger.
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Found an app on play store that let's you lock individual apps with your fingerprint. It's called finger security (by Rick clephas) it's quite robust and handy. Thought I'd share my find.

Multi-person finger prints?

First, I have searched for this but came up with only instructions and tips on how to set it up, not my particular question (but it may be how I'm asking it!!). My question is whether anyone knows why the finger print scanner would accept my prints quickly and easily (meaning I don't have reason to think the scanner is faulty), but not work on my wife's at all. I'd like her to be able to easily unlock my 6P in the case of an emergency but it will only record her 1st print, then fault out on all subsequent attempts - on either index finger. It seems to accept any of my fingers, but none of hers. Can the scanner be slightly defective so only more prominent ridges are picked up (I'm talking waaay over my head here, just throwing out questions).
Any thoughts would be appreciated.
Thanks,
You might be hitting the finger print limit. I thought you could only store 6 prints.
Sent from my Nexus 6P using Tapatalk
tommyg562000 said:
You might be hitting the finger print limit. I thought you could only store 6 prints.
Sent from my Nexus 6P using Tapatalk
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Thanks, but it won't think it will let you do more than 5 and lets you delete them if you wish. I didn't want to completely delete mine but I made sure there was at least 3 available.
gregb882 said:
Thanks, but it won't think it will let you do more than 5 and lets you delete them if you wish. I didn't want to completely delete mine but I made sure there was at least 3 available.
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possibly lotion on her hands or something along those lines?
u89taper said:
possibly lotion on her hands or something along those lines?
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Thanks, but we thought of that, too. Had her try without washing her hands 1st, then after washing, then after wiping with alcohol - no luck!
I scanned both of my index fingers without problem. Sounds like you had no issues either... Any chance she's pressing her finger too hard? Not hard enough? Possibly she's scanning a portion of her finger and its not overlapping when she scans the next (no clue if this is a thing)? Maybe overlapping too much? I'm assuming y'all have tried repeatedly.... Just trying to brain storm

fingerprint reader issue

Hi folks,
Anyone else experiencing issues with the fingerprint reader?
I've set up the maximum if 5 fp, but interestingly all the 5 are the same finger.... And the device won't recognise my finger ad soon as I lock the phone.
Tried with different fingers= same result.....
No matter what I'm doing, clean cache, re-set, etc....
I've already exchanged the phone but the new one is the same....
Any idea how to fix it?
Sounds like your fingers aren't compatible. Is it a common practice to have the same finger registered five times? Only have once perfinger myself and never have an issue unlocking.
My experience is it gets a lot better with time. I did make two entries for my left thumb which helped increase read rate from maybe 2/3 to >9/10. Other fingers read well and got better. In sunlight, in dark, no problem it just works. If your fingerprints are in some way unusual or hard to read it may "just be you.".
Do you have a friend whose finger you can borrow to test things out? Rule out the phone ?
Sent from my ONEPLUS A6013 using Tapatalk
_katho_ said:
Sounds like your fingers aren't compatible. Is it a common practice to have the same finger registered five times? Only have once perfinger myself and never have an issue unlocking.
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I was really upset about not reading my fingerprints so I tried with the same finger and surprisingly registered again....and again.
Frankenscript said:
My experience is it gets a lot better with time. I did make two entries for my left thumb which helped increase read rate from maybe 2/3 to >9/10. Other fingers read well and got better. In sunlight, in dark, no problem it just works. If your fingerprints are in some way unusual or hard to read it may "just be you.".
Do you have a friend whose finger you can borrow to test things out? Rule out the phone ?
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Tried with my wife's finger. It reads a little bit better,but the overall successfully unlock by fp is way below the acceptable number (tried around 10 times, unlocked around 3-5)
hunhool said:
Tried with my wife's finger. It reads a little bit better,but the overall successfully unlock by fp is way below the acceptable number (tried around 10 times, unlocked around 3-5)
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Oh that's awful! I'm consistently >9/10 after a month and half of use. Even early on was probably75%. Only problem I have is right after a shower it doesn't like swollen skin fingers.
As a test I just did 20 unlocks using the various four fingers i defined. Only one fail, and that was left thumb at an angle.
Phone is definitely better than iPhone 6 I have for work (50% rate).
Sent from my ONEPLUS A6013 using Tapatalk
How does everyone register their same finger more than once? It tells me I've already registered that finger?
I noticed a dramatic improvement when I washed my hands really well, cleaned my screen, THEN registered my fingers.
Are you using a screen protector? If you are that is probably your problem.
bladestonez said:
Are you using a screen protector? If you are that is probably your problem.
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Using the official oneplus tempered glass screen protector.
Yes compared to the Vivo and other phones in built fingerprint reader OP6T's fingerprint reader is slow and has some issues.

[Q] How good is the fingerprint reader?

Not how convenient is the placement - I can tell that in store, what I can't tell and most reviews doen't mention is mean how quickly and reliably does it recognise your fingerprint and how often does it miss, particularly are there any circumstances under which it consistently has trouble?
My current phone is a Galaxy S8, before that I had a Pixel. I plan on getting a new one in the next month or so, short listed to Galaxy S10+ or Pixel3 XL. One of my favourite things about the Pixel is the fingerprint reader, which worked pretty much first time, every time - when I picked it up the phone was unlocked by the time I was looking at the screen. The S8 not so much; I can work around the smaller, less well placed reader but it often has trouble reading my finger print. I've reregistered, rebooted, cleaned the reader etc many times, to no effect, it still has trouble particularly if my hands are cold (for a certain value of cold, never below freezing around here), skin is dry, skin is wet etc...
My partner has my old pixel, I still have a fingerprint registered on it and the pixel still consistently reads it first time, even when the S8 can't.
For me this is one of the make or break features on a phone, it's not covered in reviews and will be hard to test in store, so I'm asking this community - how good is the fingerprint reader on this phone?
(I'm posting this on both the Pixel 3XL and S10+ forums, apologies to those who follow both)
Honestly it works fine for me, but i dont use it much, I use the face unluck, any reason why you guys prefer fingerprint over face unluck ?
Raul77 said:
Honestly it works fine for me, but i dont use it much, I use the face unluck, any reason why you guys prefer fingerprint over face unluck ?
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Yeah, they implemented the ultrasound sensor to make sure this type of authentication can't be attacked.
Face unlock is a flawed method and this phone doesn't even have the hardware to do a proper face authentication, it can be fooled by a picture.
Samsung should have disabled it but chose not to remove any stock Android features, so it is still present.
Regarding my experience with the fp sensor, it took some time to get used to the position but once that happened it's pretty much 10/10, definitely the fastest scanner I ever tried.
It is very sensitive to how you register it the first time, you need to register it in a natural position and it will work perfectly.
Fingerprint is very inconsistent for me. I've tried every method for success and it's just very hit and miss. I really use face unlock more just for my own convenience. I know it's really not secure but my phone never is never far away.
clownin72 said:
Fingerprint is very inconsistent for me. I've tried every method for success and it's just very hit and miss. I really use face unlock more just for my own convenience. I know it's really not secure but my phone never is never far away.
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This.
Face unlock is basically all I use. Miss the note 9 and my pixel 3 xl fingerprint sensor dearly!
Sent from my SM-G975U1 using Tapatalk
You should ask how bad is the finger print unlocked instead how good. For me need two or three to unlock the screen
I really wish they would have left it on the back. It was flawless back there on my s8 plus. I love everything else on the phone but that. If it was more reliable this would be a non issue
When you get used to it, it's still only like 80% accurate. Randomly it will unlock super fast and other times it fails alot. It's really average.
I'd say about 90% but it is getting better. I haven't installed my white stone dome glass and currently using zaggs. I think more people are having trouble finding the sensor and placing their finger on top of it. Try turning the screen on to see where you need to hit and get use to it. After I've learned where it is, unlocking using fp has significantly improved at least through this screen protector
I was having issues until I added an additional finger but kept it the same one I have setup already. Now it works flawlessly.
When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.
Fingerprints that are added on the s10 & s10+ get better over time with some ai trickery, google search s10 fingerprint ai, theres a sammobile read up...
Sent from my Galaxy S10+ using XDA Labs
In my S10+ is as bad as my A7 2017, I mostly use Face Unlock with "faster recognition " disabled, with that option off it won't be fooled with a picture anymore.
Outbreak444 said:
When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.
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I re registered them again after the update, and its like lightning now!!! THX!:highfive:
Outbreak444 said:
When I initially got my phone (2 days before release) I registered my fingerprints ASAP. I did each finger twice and it worked alright, not the greatest but I assumed it was just a learning curve and muscle memory that I had to develop. I installed the newest update (ASBA) and it didn't seem to improve, initially. I removed my fingerprints and added them back, this time only once per finger and it honestly works better than before. I didn't do anything special when I deleted and added them again. I wonder if the fingerprints need to be added again after the ASBA update to actually benefit from the improved fingerprint recognition, as it appears that way for myself.
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iteam said:
I re registered them again after the update, and its like lightning now!!! THX!:highfive:
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Had never issues with fingerprint reader. As I wrote somewhere else, best thing is to press softly when registering it and touch the sensor sometimes more right, left, up and down as you usually don´t hit the sensor exactly in the center in daily use. Anyway there was a little latency until screen woke up and maybe in one of ten cases it didn't work at the first time.
Now I did what you suggested. I deleted the former fingerprint and set a new one. And it´s not only some kind of feeling, it´s indeed much better now. Latency nearly has gone and the fingerprint recognition works absolutely perfect now. So thanks a lot for your advise. Obviously it is not the "AI" of the device but the "user intelligence" Samsung is learning from. The recent update did it - fixed it. Great now, thanks!!!!
It basically sucks. Anyone that says they have no problem with it are full of SH*T
Not very good.
felloffthetruck said:
It basically sucks. Anyone that says they have no problem with it are full of SH*T
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I agree with you, is crap, I have to touch several times and if my skin is dry because of the climate compared to when I registered the fingerprints (much less climate), much worse.
citytrader said:
I agree with you, is crap, I have to touch several times and if my skin is dry because of the climate compared to when I registered the fingerprints (much less climate), much worse.
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I'd say that's the biggest issue. It has difficulty recognizing your finger when it is dry (and that is according to the climate). When I registered them initially it worked great because my hands were slightly more humid.
At times I have to rub my hands on my hair or something to get it to recognize the fingerprint. There has to be something that Samsung can do to fix this. Especially given that this is the only secure method to unlock your phone.
felloffthetruck said:
It basically sucks. Anyone that says they have no problem with it are full of SH*T
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Click to collapse
Maybe you're actually just a reptile, or alien race? Honestly, I have no problems at all with the scanner. I don't understand what the people who do have the problems are doing because IMO it has to be user error. I'm not saying it's flawless, but I never have to re-attempt a scan more than once. Which is pretty much on par with how often I'd need to retry with my S8+.
Now, I don't use a tempered glass protector, only the factory one that came with it so that might be an issue some people face. But honestly, everyone who wines about the fingerprint scanner are probably just too stupid to use it properly or something.

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