Power and Volume buttons stopped working - Any possible fix? - OnePlus 6T Questions & Answers

As title states, restarted phone after updating and the power/volume buttons stopped working. I already requested an RMA but am curious as to anyone who has had a similar issue know of a way to solve/fix it. Only way I was able to get the phone out of the black screen was to do the O gesture to open the camera (Happy I had that enabled). I can currently use the phone but I am worried to let it die.
Thanks in advance.
Edit: I am more worried that if I were to get a replacement that this will just happen again and would then be stuck with it. Am I wrong to be worried?

I have just experienced this issue. Volume and power buttons don't work. What is going on?!?!? What did you end up doing sylv?

Same thing happened to me yesterday. It's a software issue, a simple reboot will fix it.
But how can you reboot without a button, you ask?
Go to settings -> Utilities-> Scheduled power on/off and set it to shutdown by itself. After it shuts down you'll be able to press the power button to turn it on.

Related

Problem with Power off

I have problem with power button. when push pwr button dont,t off pda, but when hold pwr then lights off.
Power is never shut off in PDAs, thats the way PDAs have been designed.
I have the same problem, he is not talking about a full power down. If you hit the power button quickly the phone does nothing. However if you hold the power button down for about 2-3 seconds the lcd light turns off as it should.
Because of this I have to wait 1 minute for the unit to suspend before putting it back in the holster.
Does anybody have any idea as to why this might be happening. Im not new at this so hard reset, soft reset.. new rom... new radio...turning up side down while chanting. It does not change......
It will do it right one or twice in a week.
Maybe somebody that understands the signal that the unit receives upon pressing the power button might be able to shed some light on this.... Again the button does seem to operate just not suspend when pressed normally (1 second or less)
I have done some more research and this seems to be a common problem for some with BAs but nobody has found out why. There must be some kind of common hardware fault.. Does the power button send only one signal or is it a multi signal device.
afbcamaro said:
I have the same problem, he is not talking about a full power down. If you hit the power button quickly the phone does nothing. However if you hold the power button down for about 2-3 seconds the lcd light turns off as it should.
Because of this I have to wait 1 minute for the unit to suspend before putting it back in the holster.
Does anybody have any idea as to why this might be happening. Im not new at this so hard reset, soft reset.. new rom... new radio...turning up side down while chanting. It does not change......
It will do it right one or twice in a week.
Maybe somebody that understands the signal that the unit receives upon pressing the power button might be able to shed some light on this.... Again the button does seem to operate just not suspend when pressed normally (1 second or less)
I have done some more research and this seems to be a common problem for some with BAs but nobody has found out why. There must be some kind of common hardware fault.. Does the power button send only one signal or is it a multi signal device.
Click to expand...
Click to collapse
Do you have a problem with turning on? First, we need to know whether it is hardware issue or not...
What you can do in the mean time with the turning off problem is by installing a poweroff app like shutdownme, psshutxp, etc etc...
Absolutely no problem with turning on from standby... Right now i just lock the phone before placing it back in the holster.
To make it clearer if you HOLD the power button down the backlight will turn off only. It will still show the display image and keys will still function (it dims)
Well, I had the same issue with the latest WM5 ROM. I thought I was too stupid to press the button, then I thought the button was broke, then I thought, I'll have to live with it.
Now that I have flashed to WM6, no problems at all! Never even came to my mind that this problem once existed. So I guess that some ROMs just have this particular bug?
Stefan
I have tried all the roms as well as 2003 and have the same issue in all of them. And im not alone.
Power off Problem
I'm in same condition.
Had the same problem when using WM2003 second Ed.
Now I've installed WM6 but nothing changed:
I cannot power-off/suspend but can turn off backlight if press and hold power button.
When in standby the button works fine to turn on the device.
Also, sometimes volume turns up continously with "noisy" beep ...
Anybody solved this problems?
Thanks,
Ruben
(WM 6 - 5.60.00 build 18125.0.4.2
radio 1.12.00 )
Power button has two modes:
1. Click mode: Click it once for a short duration. This turns off backlight and can be resumed by pressing it again or by pressing OK button
2. Press and Hold mode: Press and hold for few seconds and release. This mode will dim the backlight and no other button will bring it back. This is some kind of deep sleep in battery mode. To resume the original setting, press and hold Power button again for few more seconds.
(p.s.: I am not sure if this behavior is true for all the BA models)
April 1,
I know these modes...
It seems that "mode 1" doesn't work at all...
I would activate "Button Lock" (settings-->button--> Lock(tab)--> "lock all buttons except power button") to turn-off backlight and "lock all buttons except power button" but I cannnot...
You solved this problem?
I have had this issue of not being able to power off. One way I always got out of it was by clearing the registry hive. Unfortunately this brings the PDA back to the basic ROM. At this point the power button worked without any issues. Upon reloading the software the problem may come back. I believe the issue is related to some programs. I can't recall which program it was that seemed to cause the issue. One other thing I think that also worked was just entering the registry and getting back out and doing a hard reset.
I had the same problem with my 6600. the message button also didn't work. Believe it or not, to fix it. I banged the lower half (4-way area) on my desk a few times. Not hard enough to break the screen. But prolly hard enough to free what was prolly a sticky key. And now everything is working.
i am too
the same ...
when i press the power quickly , nothing happen
when i press the power for 2 sec. the backlight turns off
i tried every thing .... including formatting my BA
any one solve it ???
I have this same problem, my power button does`t work. i tried installing different roms but without any chance to fix it. maybe its an mechanic issue. i will change pwr button, i hope this work.
Look at one of my previous posts. I fixed it, twice, and other users have used the same metod to fix it. I think the problem is "hung bit" hardware related because you can also send it in for service, and they will change a chip, but i never had to.

my t mobile wing is possessed....

well my wing has never had any serious problems but about three days ago when i was sending an sms and pressed the W button the volume goes all the way doen to silent but now it goes down to silent without pressing anything at all and prevents me doing anything ive reset the phone to factory mode anyone have any ideas what i can do?
try using anoth rom if anything call tmobile
i dont think changing the rom is gonna fix it and tmobile wants me to pay for another phone because of my warranty which isnt up with them but up with assurion
Does this only happen once or all the time? Mine seems to be stuck scrolling down until a button is pushed - like the down button is being held down each time it powers on.
Edit - It seems that it is the volume button that is causing the issue for me. It seems the up works, but pressing it down tends to do nothing and each time the phone is reset or turned back on the volume will go down and with the sound turned on for each key press you heard it beeping constantly.

Touch won't turn on - fixed.

I already fixed this, posting it in case it helps someone else (or I forget next time it happens).
Short version: If your touch won't turn on, check if any of the other buttons are stuck down.
My touch just wouldn't turn on. I tried pulling the battery. Tried all the possible startup buttons like going into the bootloader. Nothing.
It would charge through USB, but that was it. Power button seemed broken.
It was the volume slider. I've had issues with the volume randomly turning itself down. The volume slider is starting to die. And apparently if the volume switch is in just the wrong place, the phone will refuse to turn on. Moving the volume slider up and down then trying to turn it on again fixed it.
Maybe this will help someone else.
glad to hear it but next time you can just update your other thread

Pinpoint An Issue

Guys, I booted my Nexus 4 in Safe mode, but still notice that whenever I press the power button to turn the screen off it comes back again. I have to do this a few times before it turns off. It doesn't do this all the time, but more so rather than not.
Another issue I have is that sometimes when I long press the power button the options to silence, vibrate and shutdown do not come on.
I'm thinking the first issue is hardware related, but with that second issue it makes me think that it's software related. Could someone shed some light on this?
Thank you.

Fingerprint option missing

I have the Verizon branded G6. I was playing a game and the phone got warm so I powered it off for awhile and when I turned it back on, the fingerprint option is no longer there. Also, the power button works intermittently. Has anyone else had this problem?
slimc84 said:
I have the Verizon branded G6. I was playing a game and the phone got warm so I powered it off for awhile and when I turned it back on, the fingerprint option is no longer there. Also, the power button works intermittently. Has anyone else had this problem?
Click to expand...
Click to collapse
I haven't had the heat and fingerprint missing problem but I have noticed on my at&t model that the power button will sometimes not respond to me pressing it. Sometimes when I press it the screen will not turn on or off. I'd say it happens once every 20 or 30 times I press it. Not a huge deal but a little annoying on a premium phone.
I am experiencing a similar issue (on a local carrier in the UK)- fingerprint sensor has just disappeared from settings on my G6. I have tried a full reset and booting in safemode- no luck. Did you guys ever find a solution to this?
Turn off phone, hold down vol up + vol down + power button till it says "press power button to restart/turn on phone."

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