Wifi problem. - OnePlus 6T Questions & Answers

Hi. I'm currently experiencing a weird issue with my phone and wondered if I was alone.
So basically, over some wifi, some stuff behaves in a weird way. For example, Ebay, Twitter and LPMobile (local french news app) can't download images. Also, Clash Royale can't update and i have issues connecting games to Google Play Games. This bug only occurs on my home network tho. Everything works just fine on Mobile Data and some other wifi connections (School, Work...) I believe the problem is somewhat linked to software since i had this issue on my older phone (Honor 7x). I believe it is linked to the Packet flooding Issue back in January of this year. However, I tried installing many different versions of Google Play Services on my device and nothing changed.
Does anyone experience this issue?
My home Router is a Linksys EA7500 Max-Stream, if this can help.
Thank you!

It appears I am having similar issue when I am on wifi. Facebook, Instagram will not load pictures and new posts.
Have you resolved your issue?
Sent from my ONEPLUS A6013 using Tapatalk

sti-06 said:
It appears I am having similar issue when I am on wifi. Facebook, Instagram will not load pictures and new posts.
Have you resolved your issue?
Sent from my ONEPLUS A6013 using Tapatalk
Click to expand...
Click to collapse
No, I haven't resolved it, tho from what I tried, it seems to be linked to my router. What's your router?

Mikor4554 said:
Hi. I'm currently experiencing a weird issue with my phone and wondered if I was alone.
So basically, over some wifi, some stuff behaves in a weird way. For example, Ebay, Twitter and LPMobile (local french news app) can't download images. Also, Clash Royale can't update and i have issues connecting games to Google Play Games. This bug only occurs on my home network tho. Everything works just fine on Mobile Data and some other wifi connections (School, Work...) I believe the problem is somewhat linked to software since i had this issue on my older phone (Honor 7x). I believe it is linked to the Packet flooding Issue back in January of this year. However, I tried installing many different versions of Google Play Services on my device and nothing changed.
Does anyone experience this issue?
My home Router is a Linksys EA7500 Max-Stream, if this can help.
Thank you!
Click to expand...
Click to collapse
From what you have described this seems to be an issue with your WiFi connection at home and not the phone. I would reset the router and see if that resolved your issue.

I have a similar issue. I own both a 6 and 6t - the 6 no issues gets on wifi just fine but the 6t? Not so much. I will connect up all day long to 2.4Ghz wireless and get on the internet but if I put it on 5Ghz (which all my stuff uses) it connects, get an ip but will go no where on the internet. It's like it has no DNS or something. Frustrating as hell. I opened a support ticket with OnePlus and they told me to send it back. (PS I tired all the fixes, router reboot, forget network, I even tried a factory data reset...nothing same behavior).

Wifi dropping issue
Same issue with my 6t. Frist oneplus devide and disappointed. It's been weeks i havent used my device.. because wifi doesont works..

It's anyone using Private DNS with cloudflare? That gave me issues with my wifi at work until I disabled it. It didn't give me problems anywhere else though.

my wifi works great; most likely, those that are having wifi problems have issues with their router/modem/isp;
usually, its not the phone where the wifi problem is..
https://www.speedtest.net/result/a/4634622809

Related

Wi-Fi connectivity problems on Legend

Hello people,
Two days ago I bought a Legend only to discover that it has some issues with Wi-Fi. Here's what I mean:
I did the initial setup fully, set up a Google account, Wi-Fi connection only. Weather and Mail (Imap, not Gmail) work perfectly with my home WLAN, but Market does not. What's even strange - I can only open .bg websites (I'm from Bulgaria) in the browser, but nothing else, not even google.com. Those two work just fine on a 3G connection, though.
I tried all sorts of tricks with my router (D-Link N in mixed-mode if it matters), but it was no good. Even set the phone to be in the Demilitarized zone so as to have no problems communicating on port 5228 as I read Market needs to use... still nothing.
Please, can anyone think of a way to solve this annoying problem?
May thanks in advance!
Did you try switching the router to only b/only g/only n mode?
My router is a D-Link DSDL 2740R N and I haven't problem.
Also the coverage is satisfactory.
Try changing your DNS settings, and check router's MTU. Although just guessing here...
Sent from my HTC Legend using the XDA mobile application powered by Tapatalk
Yes, switching the mode was the first thing I did - going to g/b did no good.
Like I said, I don't have troubles connecting now - just a very limitted access to websites and services.
And what DNS Settings? The ones on the router? But they are working perfectly with my two computers, it's the HTC Legend that has issues.
---
So, I just talked to the support desk of my ISP and they told me they had never heard of such a problem. According to the guy, everything should be working normally because they were not blocking any kind of traffic/ports.
Any ideas?

Intermittent Wifi Disconnect - Logs included

My Nexus 6P has the bootloader unlocked but is running completely stock, un-rooted, vanilla android (MDB08M). Project Fi is my carrier. When I am at home and on *most* wireless networks, I see no issue. While I am at work, my wifi constantly disconnects and reconnects. I will pick up my phone, and it will either A) not have wifi (though I have previously been connected) and quickly reconnects or B) Will have wifi, but after some amount of use, will disconnect from wifi, then reconnect a few seconds later.
I've tried all the simple items:
Making sure "Keep wifi on during sleep" or whatever the setting is is turned on
Turn off optimization on Google Connectivity Services
Forget network and reconnect
etc...
I turned on verbose wifi logs and was able to catch a logcat of when the issue occured. The disconnect occured at almost exactly 9:29:00, as I saw my wifi go out and then almost immediately after the clock tick 9:29.
I can't find anything in particular that stands out as the cause or leads to a solution.
I assume it is some misunderstanding between my job's wireless network and my phone. My previous phone (Nexus 4) had none of these issues. I am unclear on whether this is a Marshmallow issue, Project Fi issue, or what software might be causing it. Since it only happens on this certain network, I am making the assumption it is most likely software and not a faulty wireless chip. I have no control over the wireless configuration of the network, so anything on that end is a non-starter.
Any help or direction on where to look next is greatly appreciated!
Dropbox link to txt logs: https://www.dropbox.com/s/co95ov2u5kps23s/wifi_log_092855.txt?dl=0
I have exactly the same issue. It seems to happen mostly at work - my phone is locked laying on my desk for some time, and when I pick it up and unlock it, there is no WiFi connection but it reconnects after few seconds. It happens randomly as sometimes WiFi connection is there after unlock. It also happend at my home wifi network, though it's more rare at home.
I have two friends at work having Nexus 6P and they don't have this issue, so it looks like something wrong with my unit. I have 'Keep wifi on during sleep' turned on. Any ideas?
manalesar said:
I have exactly the same issue. It seems to happen mostly at work - my phone is locked laying on my desk for some time, and when I pick it up and unlock it, there is no WiFi connection but it reconnects after few seconds. It happens randomly as sometimes WiFi connection is there after unlock. It also happend at my home wifi network, though it's more rare at home.
I have two friends at work having Nexus 6P and they don't have this issue, so it looks like something wrong with my unit. I have 'Keep wifi on during sleep' turned on. Any ideas?
Click to expand...
Click to collapse
I haven't made much headway but I have filed an Android bug here: https://code.google.com/p/android/issues/detail?id=196035
It has the attention of the networking devs. Any further evidence (bug report!) you can provide there would be extremely helpful.
manalesar said:
I have exactly the same issue. It seems to happen mostly at work - my phone is locked laying on my desk for some time, and when I pick it up and unlock it, there is no WiFi connection but it reconnects after few seconds. It happens randomly as sometimes WiFi connection is there after unlock. It also happend at my home wifi network, though it's more rare at home.
I have two friends at work having Nexus 6P and they don't have this issue, so it looks like something wrong with my unit. I have 'Keep wifi on during sleep' turned on. Any ideas?
Click to expand...
Click to collapse
I'm seeing this same issue as well, I submitted logs to the bug report opened by cpswaim, but I wonder if this is a different issue and I should have opened a new bug.
]grimm[ said:
I'm seeing this same issue as well, I submitted logs to the bug report opened by cpswaim, but I wonder if this is a different issue and I should have opened a new bug.
Click to expand...
Click to collapse
If those are your bug reports, the error in the reports:
FAILURE: LOST_PROVISIONING, NeighborEvent{elapsedMs=94908702, 192.168.1.1, [(null)], RTM_NEWNEIGH, NUD_FAILED}
is the same error I'm getting. My phone disconnects while the screen is off, I've just also caught it disconnecting with the screen on too, so I'm under the impression our situations are related, if not the same.
Thank you for the bug reports!
cpswaim said:
If those are your bug reports, the error in the reports:
FAILURE: LOST_PROVISIONING, NeighborEvent{elapsedMs=94908702, 192.168.1.1, [(null)], RTM_NEWNEIGH, NUD_FAILED}
is the same error I'm getting. My phone disconnects while the screen is off, I've just also caught it disconnecting with the screen on too, so I'm under the impression our situations are related, if not the same.
Thank you for the bug reports!
Click to expand...
Click to collapse
Not getting this error in my reports, but experiencing the same issue on stock 6.0.1 rooted. Can't find any solution.
qtpa2tnh said:
Not getting this error in my reports, but experiencing the same issue on stock 6.0.1 rooted. Can't find any solution.
Click to expand...
Click to collapse
I wasn't getting that error either, one of the Google engineers on cpswaim's bug asked me to open a new bug report instead and I did so here: https://code.google.com/p/android/issues/detail?id=197272
]grimm[ said:
I wasn't getting that error either, one of the Google engineers on cpswaim's bug asked me to open a new bug report instead and I did so here: https://code.google.com/p/android/issues/detail?id=197272
Click to expand...
Click to collapse
Thanks for the link!
Since Greenify's Aggressive Doze feature is what caused my status bar clock to freeze last time I had an issue, I disabled Greenify but my wifi issue persists (although not as severe). I got a logcat and saved it right after the wifi dropped and reconnected, anybody with some knowledge who can see what's going on in there?
Edit: The general consensus online is that this is a Marshmallow issue. I don't have unlimited data so at home on wifi, this is a killer.
So I reflashed my stock boot image (6.0.1_r3 MMB29M), flashed FED Patcher, flashed the latest systemless root (2.64), and deleted the legacy directory Chainfire had made for old root apps that hardcoded to su (I deleted /su/xbin_bind) to get Android Pay working again...
My wifi issues have disappeared. I've seen a lot of reports saying the issue mysteriously resolved itself, but could it have been anything I just did?
Edit: Wifi is still randomly shutting off while the screen is off, but will even sometimes turn back on. The intermittent connection dropping is gone though.
This has been a constant issue for me starting with the Developer Previews on my Nexus 5 and has now moved onto my Nexus 6P.
i'm getting sick and tired of these little issues. google needs to fix this **** asap. such bull**** to have to deal with this crap
I had this issue on my home network with my Samsung devices. My tablets and TV would always drop off. My router was a cheap Asus model and was showing its age. I bought the brand new Asus router
"Asus - Extreme Wireless-AC2400 Dual-Band Gigabit Router - Black
Model:*RT-AC87R/U"
And I have not had a single drop since. Even on marshmallow. Now I know this isn't a cheap or reasonable fix but it seems maybe older hardware is to blame. YMMV
Gizmoe said:
I had this issue on my home network with my Samsung devices. My tablets and TV would always drop off. My router was a cheap Asus model and was showing its age. I bought the brand new Asus router
"Asus - Extreme Wireless-AC2400 Dual-Band Gigabit Router - Black
Model:*RT-AC87R/U"
And I have not had a single drop since. Even on marshmallow. Now I know this isn't a cheap or reasonable fix but it seems maybe older hardware is to blame. YMMV
Click to expand...
Click to collapse
Unfortunately this is the same router with which I am having problems as indicated in my bug report. I've also found at least a few other anecdotal accounts of problems with other Quantenna-based routers as well. The evidence seems to be fairly sparse though, so it's hard for me to draw a meaningful conclusion from what I've seen so far.
For whatever it is worth, I currently have another user with a Nexus 6P on 6.0.1 on my network on that device doesn't seem to have the same issues that I am seeing.
]grimm[ said:
Unfortunately this is the same router with which I am having problems as indicated in my bug report. I've also found at least a few other anecdotal accounts of problems with other Quantenna-based routers as well.
Click to expand...
Click to collapse
Well that's lame. I have had no problems since I got mine. I did get my own cable modem at the same time but don't see any connection there.
I'm guessing we're waiting on an update from Google?
My random disconnects have stopped, but wifi will still randomly shut off/turn back on in my pocket. Even in Safe Mode.
Flashing factory images and factory wiping haven't solved the problem.
Is anyone looking into this?
Edit: Even after the January security patch update, still having these issues.
It seems like my wifi issues have resolved themselves somehow.
FWIW, I was having a similar problem on my Sprint HTC One M8 after upgrading to Marshmallow. The problem happened on every wifi I would connect to... work, home, a friend's place, etc. After trying out several things, I finally fixed it by uninstalling "Sprint Connections Optimizer". I tried disabling it first, but every time I disabled it and went back into the settings, it appeared to still be enabled. So I'm not sure if disabling it was actually working.
To uninstall it, you need to go into "Manage apps" from your apps drawer to find it. I don't think it's listed with an icon in your usual set of stock and installed apps.
Posting this just in case no one has thought of it before, or someone knows something and hasn't spoken up. I have noticed a lot of people mentioning they only have this issue at work, and others who have "changed their router" and stopped the behavior.
I run a Cisco Wireless LAN Controller at home, with multiple APs (Cisco 1252 a/g/n). Typically this gives me better performance and stability than most consumer-grade stuff, but I have to wonder if there isn't a setting on this enterprise-grade stuff that is related to the disconnect issue, or if this is truly simply a Marshmallow bug. This could also be the common link with people who only have this issue at work, their work may be using Cisco enterprise Wireless gear.
I will do some more digging, I did have a spot in my house where my phone would randomly disconnect, turning on "Fast SSID Change" stopped that, so I am hoping there is something that might affect this disconnect while sleeping thing as well. I noticed my WLC reports my phone as being "Power Save Mode ON" in the client info page.
More to come if I discover something.
I have same issue at home, stock Nexus 6p and an AT&T router. Limited Data plan, so it's frustrating to be at home sitting 2' from WiFi router & drop off.
If people might say how they get their log errors & post them to Google, that'd be interesting reading.
I'm 90% sure this is a software bug. My wifi is consistent & always on, iPhones & Note 3, Roku, & PS3 have no problems connecting.
Please Google find this bug & patch it!!! (And while you're at it, re-enable Dark Theme setting!!)
REkzkaRZ. com
Add me to the list of people having this problem. I am between several different locations on a typical week and so far, the Cisco AP's by far have the most issues. In fact at my locations with Ubiquiti AP's, I have a perfect connection with no drops.
I really hope this gets resolved soon as well. Many applications are unusable when the WiFi does its drop and reconnect dance.

[SOLVED] Connected to Wifi but no internet connectivity

I was having Wifi issues on the 6P. Connected to home wifi but no internet. The thing is, the wifi would still work randomly. It's possible that it works most of the time but as soon as I go out somewhere and out of the home wifi range, it sometimes messes up when it tries to reconnect to the network.
And yes, I realize it may not be a phone issue but maybe the router (Asus N66U with Tomato firmware).
/edit - well, I spoke too soon and I guess it's not the static IP causing the wifi issues.
It turns out it was a firewall app called AFWall+
Might want to update the title then. Although I do have that issue where when I get home i have to turn off/on wifi on my phone to get a connection.
mattkroeder said:
I was having Wifi issues on the 6P tonight. Connected to home wifi but no internet. I remembered I had set a static IP for the 6P earlier in the week so I thought I'd try to see if that was the culprit. The moment I disabled the static IP, I got internet connectivity on the 6P again. The thing is, the wifi did work earlier in the day and even the week, even with the static IP. It's possible that it works most of the time but as soon as I go out somewhere and out of the home wifi range, it sometimes messes up when it tries to reconnect to the network.
And yes, I realize it may not be a phone issue but maybe the router (Asus N66U with Tomato firmware).
/edit - well, I spoke too soon and I guess it's not the static IP causing the wifi issues.
Click to expand...
Click to collapse
Are you still having issues or did you find a fix? I am having the exact same problem with the exact same router.
bigceej said:
Are you still having issues or did you find a fix? I am having the exact same problem with the exact same router.
Click to expand...
Click to collapse
It's hard to say. This problem seems to be random. I haven't experienced it today. The only change I've made is update Cataclysm and ElementalX to the newest versions after installing the latest Android security updates. I can't guarantee I won't experience the problem again since it was happening on and off before.
No amount of disabling wifi and restarting my 6P would get internet connectivity back when the problem is happening. It just seems to start working again randomly. Is that what happens to you too?
mattkroeder said:
It's hard to say. This problem seems to be random. I haven't experienced it today. The only change I've made is update Cataclysm and ElementalX to the newest versions after installing the latest Android security updates. I can't guarantee I won't experience the problem again since it was happening on and off before.
No amount of disabling wifi and restarting my 6P would get internet connectivity back when the problem is happening. It just seems to start working again randomly. Is that what happens to you too?
Click to expand...
Click to collapse
I can't really explain it. It says I am connected to WiFi, and speedtest still works along with web browsing most of the time. But the main thing that doesn't work is my google account syncing (so emails wont appear, or delete from ym account when I do so in the app) as well as the play store not downloading or updating apps. I keep seeing issues with 5ghz, so I am gonna try connecting to my 2.4ghz as well as setting the wifi to 2.4 only, as of right now it is working. But its like you said random, and when it does happen restarting is no help. I also just set my phone to use a static ip as I heard that helped some people. I just found it weird that you have the same router and had issues.
Im on Pure Nexus with ElementalX latest update, don't have the latest security patch though.
Its only my Nexus 6p, and it seems I have no issues when I am on my girlfriends wifi. SO I am hoping the 2.4 and static IP solve it, however that sucks cause I want to use my 5ghz, as there are less devices and I get a more solid connection.
I found out it wasn't a problem with the phone or 6.0.1 at all. It was due to a firewall app called AFWall+. I figured it out when I realized internet connectivity would return when I disabled it.
Now, you might think that the app should have been one of the more obvious causes. That's true... but I had it set to Blacklist mode to only block certain apps. Internet wasn't working system wide and it only occurred on Wifi whereas LTE worked fine. So, uninstalling it seems to have fixed the problem and it hasn't happened since. Perhaps it's an issue with systemless root.

WiFi Issues

Hello all,
I just recently upgraded from a GS6 Edge + using JoD, and admit I'm loving this phone. However, I'm experiencing a weird issue that (I believe) relates to my home network.
Here is what happens: I successfully connect to my network and all seems well. I have Internet with full bars. I can browse and watch videos with no issues. But when I go to the Play store, I cannot download any apps. They just say “downloading” and never actually initiate the download.
My temporary workaround that I've found to work is to disconnect and reconnect to my network, and I'm able to get 1 or 2 downloads before I experience the issue again.
If anyone has any ideas on a permanent solution, please let me know. Or if you need more information to help.
Thanks in advance!
Sent from my SM-G935T using Tapatalk
I've experienced the same issue you're having on my office Wifi. The strange thing is when I connect to the office guest network, all is well. I'm also not able to download any photos from Google Photos so not sure if it's a google DNS thing or what. No issues on my home Wifi either.
wpbcubsfan said:
I've experienced the same issue you're having on my office Wifi. The strange thing is when I connect to the office guest network, all is well. I'm also not able to download any photos from Google Photos so not sure if it's a google DNS thing or what. No issues on my home Wifi either.
Click to expand...
Click to collapse
Ok, I'm glad to hear I'm not alone (despite issue being bad). I think it might be a Google thing, because I've also found that I can't setup Google accounts on the WiFi because it just hangs on the log in and never actually logs in. I can switch to data and all is well.
I've also been on a different network that worked with no issues, similar to your case with the guest network. Seems to be something with a very specific type of network...
Sent from my SM-G935T using Tapatalk
There's definitely some WiFi issues with the phone. I use WiFi Calling at the office and if I get out of range from the router in my office, it will not reconnect until I turn the screen on and unlock the phone.
Same here wifi is fine except with downloading from play store
I've had some WiFi issues as well. Sometimes, I'll have a full WiFi signal yet I lose all connection on my phone. I know my WiFi still works because I can access it from the computer or a Tablet. The only way to get the WiFi on the GS7 working again is by turning it off and back on.
I've noticed this too, but it seems to kill all internet and i have to cycle it..also I've noticed WiFi off several times
Sent from my SM-G935T using Tapatalk
Ok guys, I'm hoping it's just a software issue with Samsung's Marshmallow that will be fixed soon. It's a shame considering the phone is so great in other aspects.
Sent from my SM-G935T using Tapatalk
I think I fixed the issue by using google dns, but I actually did more than that. I reconfigured my home network to use on asus router instead of the old motorola from att which cannot set dns and handle heavy traffic
Sent from my SM-G935T using Tapatalk
cruel91 said:
I think I fixed the issue by using google dns, but I actually did more than that. I reconfigured my home network to use on asus router instead of the old motorola from att which cannot set dns and handle heavy traffic
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I'm glad that worked for you. On my end, setting the DNS to standard Google 8.8.8.8 and 8.8.8.4 don't fix the issue. I don't think my router is to blame as it's a fairly new Linksys and all the settings seem to be set up properly as I've never had the issue before this phone. I might need to tinker more though.
Sent from my SM-G935T using Tapatalk
TheShoxter said:
I'm glad that worked for you. On my end, setting the DNS to standard Google 8.8.8.8 and 8.8.8.4 don't fix the issue. I don't think my router is to blame as it's a fairly new Linksys and all the settings seem to be set up properly as I've never had the issue before this phone. I might need to tinker more though.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I've got an older Linksys N dual band at the office, upgraded to run DDWRT, and a Netgear AC router at home. I can reproduce the issue both places, so I'm confident it's an issue with software that T-Mobile/Samsung need to address.
NotATreoFan said:
I've got an older Linksys N dual band at the office, upgraded to run DDWRT, and a Netgear AC router at home. I can reproduce the issue both places, so I'm confident it's an issue with software that T-Mobile/Samsung need to address.
Click to expand...
Click to collapse
Ok, well then I guess we should all try contacting T-mobile and letting them know about WiFi issues. I don't want to have this phone ruined by poor net code or whatever it is.
Sent from my SM-G935T using Tapatalk
TheShoxter said:
I'm glad that worked for you. On my end, setting the DNS to standard Google 8.8.8.8 and 8.8.8.4 don't fix the issue. I don't think my router is to blame as it's a fairly new Linksys and all the settings seem to be set up properly as I've never had the issue before this phone. I might need to tinker more though.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Though it was fixed, I still think it's something wrong with the software because I have several android devices (including both 5 and 6 android), but only two S7 edge have this issue.
I finally fixed the issue for me by setting the DNS of my router itself to Googles Public DNS addresses. Previously I thought changing it on the phone in network settings would do that, but apparently not! Now my phone is working great on my network.
Still an issue that needs to be addressed because some networks we don't have access to change anything.
Sent from my SM-G935T using Tapatalk
I've been going back and forth with T-Mobile and Samsung on Twitter regarding my issues. Samsung wanted me to take my phone to Best Buy, where there is a Samsung Experience kiosk, and have it reloaded with factory firmware. I told them I already downloaded it from SamMobile and would just flash it myself in ODIN. Did that last night after backing my stuff up to the computer, and not a single difference has been made.
My WiFi is rock solid, as long as I don't walk out of range from the router. If I do, it will not reconnect until I turn the screen on. No need to unlock it, just need to turn it on.
Also have a ticket in with T-Mobile for the poor radio performance compared to the Note5. We'll see where that goes.
NotATreoFan said:
I've been going back and forth with T-Mobile and Samsung on Twitter regarding my issues. Samsung wanted me to take my phone to Best Buy, where there is a Samsung Experience kiosk, and have it reloaded with factory firmware. I told them I already downloaded it from SamMobile and would just flash it myself in ODIN. Did that last night after backing my stuff up to the computer, and not a single difference has been made.
My WiFi is rock solid, as long as I don't walk out of range from the router. If I do, it will not reconnect until I turn the screen on. No need to unlock it, just need to turn it on.
Also have a ticket in with T-Mobile for the poor radio performance compared to the Note5. We'll see where that goes.
Click to expand...
Click to collapse
Does it still connect to mobile data when the wifi turns off?
jrwingate6 said:
Does it still connect to mobile data when the wifi turns off?
Click to expand...
Click to collapse
Yes it does. However my office is not in a Band 12 area and the signal is fluctuates between Edge and very weak H+. As soon as I get away from my section of the building however, full LTE and no need for WiFi.
I think this is the same problem I was having. Here's a link to my solution.
http://forum.xda-developers.com/tmo...e-via-wifi-t3335579/post65904586#post65904586
cfmarque said:
I think this is the same problem I was having. Here's a link to my solution.
http://forum.xda-developers.com/tmo...e-via-wifi-t3335579/post65904586#post65904586
Click to expand...
Click to collapse
Although that may very well make it work, this is still something that Samsung and/or Google need to address as not every router's settings are accessible to everyone especially at work or public hotspots.
wpbcubsfan said:
Although that may very well make it work, this is still something that Samsung and/or Google need to address as not every router's settings are accessible to everyone especially at work or public hotspots.
Click to expand...
Click to collapse
I know this won't help many (or anyone 'cuz lock bootloader ), but I think I might've disabled IPv6 on my previous phones, but you need root for that.

[Q] Google Play Store and Youtube very slow on WiFi

Hi everyone,
I've got a Samsung M30s a month ago, and I never had issues until now.
Google Play Store and Youtube started working very very slowly maybe a week ago, and now they literally do not load anything whenever I am connected to the Wifi.
Both the apps work fine on mobile data, and Youtube works fine when I open it on the Google Chrome app.
I've tried every troubleshooting I found:
-Clearing cache and data from both apps and Google Play Services;
-Resetting the phone;
-Changing the WiFi DNS to Google's parameters (8.8.8.8 and 8.8.4.4);
-Logging in and out of my Google account numerous time, and relogging directly from the Play Store,
-Turning off all data savers option;
-Turning off all battery saving options;
-Disabling IPv4 or IPv6 on the WiFi.
About my wifi: I am using a router that does not belong to me, but it is an hotspot of my home provider (Vodafone) that i can use for free since I am their client on another WiFi at my parents house.
I tried connecting both to the wifi with my log in details directly or using my computer hotspot as a middle point.
I cannot currently go to my parents house to see if the issue persist using a personal wifi connection (as we are on a strict lockdown here in Italy).
The phone is not rooted nor it has the bootloader unblocked, I like modding and have experience with a lot of Samsung devices but I like the Samsung One interface and I don't want to void the warranty so soon.
My current software version is PPR1180610011M307FNXXU2ASL2.
The phone model is SM-M307FN (European version with the Exynos chip).
I am writing here because everything I tried literally hasn't worked and I really don't know what else to do.
Has anybody else experienced this issue?
Try on wifi from another Internet provider
I do not think it is a matter of phone itself
But: how does Youtube work on a laptop connected to same wifi ?
pabgar said:
Try on wifi from another Internet provider
I do not think it is a matter of phone itself
But: how does Youtube work on a laptop connected to same wifi ?
Click to expand...
Click to collapse
That's my question too. For what's worth i tried connecting to a phone hotspot (so internet passing through mobile data) and things still don't work.
Youtube works fine on all laptops i know connected to the wifi.
Also worth nothing: when I change DNS to 8.8.4.4. And 8.8.8.8, the situation goes back to normal for a few minutes and then it slows down again.
Question: does the same issue persist even while using a VPN?
nobody_nowhere said:
Question: does the same issue persist even while using a VPN?
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Click to collapse
Yes to a certain degree. I tried a couple of a vpn with different location (namely USA and other parts of Europe), and the apps did work faster but the issue appeared after a scrolling down the page for a couple of times. I contacted Samsung Support and they told me it is a known issue for a good number of people and that Google is working on it (here's the link to the support Google forum:https://support.google.com/googleplay/thread/40380785?hl=en ).
I guess there'ss nothing to do but to wait.
Martiz said:
Yes to a certain degree. I tried a couple of a vpn with different location (namely USA and other parts of Europe), and the apps did work faster but the issue appeared after a scrolling down the page for a couple of times. I contacted Samsung Support and they told me it is a known issue for a good number of people and that Google is working on it (here's the link to the support Google forum:https://support.google.com/googleplay/thread/40380785?hl=en ).
I guess there'ss nothing to do but to wait.
Click to expand...
Click to collapse
Have never come across such a weird and specific issue, hope they fix it soon
i have a similar issue with google play store.....also i noticed one thing is that even though i have turned on auto updates & am connected to the wifi the entire time(literally) the apps never update on their own....at one point when i checked the apps i had over 30+ apps to update(some of them were system apps)......& yes youtube is lagging for me as well...

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