Hi all,
I'm writing here hoping someone could help me with what's happening with my phone.
I've had this Moto G5 Plus (with a 16 gb MicroSD on) for about a year and I never had any problem until yesterday.
Yesterday morning, after I backed up Whatsapp using Google Drive for the first time (and I mention it because it's the only thing I did before starting to notice the issues, I don't know if it's related) I noticed that I couldn't download images and voice notes on Whatsapp - when I try to do it I get a "Download Failed, The download was unable o complete. Please try again later" message - nor send them - trying to do so I get a "camera failed" message.
When connecting the phone to my PC I can't copy anything on it, when I try to do it it seems like Windows is starting to copy stuff, but then the progress bar doesn't move and nothing happens.
Yesterday I took a couple of photos, but I later found out that they weren't saved anywhere on the phone.
I'm also having issues loading videos on Instagram - they keep loading but won't stream - and trying to clean the phone with Google Files Go I'm getting a "Can't delete file. Error Unknown".
I honestly have no idea what could be causing it (but it looks like something's up with the storage) or how to solve it, so I'm hoping anyone could shed some light on this.
Many thanks in advance
EDIT: forgot to say, the phone is completely stock and not rooted
Does the storage default to SD card or onboard storage?
Kilo__ said:
Does the storage default to SD card or onboard storage?
Click to expand...
Click to collapse
I'm not entirely sure what you mean with that, can you elaborate?
I've had the same problem with both my moto g 2014 and my moto g5 plus. I've set my SD to operate as internal storage. The SD is not designed to operate as an internal storage and in both phones, the 2 SDs soon became corrupted. I've never used the SD as internal storage since and I advise you not to do it anymore. Your problem is that your sd became corrupted. You'd better check if the SD is still under warranty and claim a replacement.
Jimisballjohn said:
I've had the same problem with both my moto g 2014 and my moto g5 plus. I've set my SD to operate as internal storage. The SD is not designed to operate as an internal storage and in both phones, the 2 SDs soon became corrupted. I've never used the SD as internal storage since and I advise you not to do it anymore. Your problem is that your sd became corrupted. You'd better check if the SD is still under warranty and claim a replacement.
Click to expand...
Click to collapse
The weird thing is that I checked with a different SD (which I also formatted as internal for the test) and I had the same problem.
You'd better stop using any SD as internal on Android. It's just not meant to be. Trust me, I've lost 3 SD cards because they were formatted as internal storage. Your other SD probably became corrupted as well. Try operating the card as external storage. Besides, moto g5 plus houses 32gb of internal rom, which is enough to keep a handful of applications installed on it. Keep the SD as external storage, internal storage is not a real option IMHO.
Jimisballjohn said:
You'd better stop using any SD as internal on Android. It's just not meant to be. Trust me, I've lost 3 SD cards because they were formatted as internal storage. Your other SD probably became corrupted as well. Try operating the card as external storage. Besides, moto g5 plus houses 32gb of internal rom, which is enough to keep a handful of applications installed on it. Keep the SD as external storage, internal storage is not a real option IMHO.
Click to expand...
Click to collapse
I'll give it a try and let you know if it works alright when I get home later on, but it seemed weird that the first SD worked fine for a year before becoming corrupt and the second one was corrupted from the first attempt of using it...I'll see what happens with it as external storage tho
Jimisballjohn said:
You'd better stop using any SD as internal on Android. It's just not meant to be. Trust me, I've lost 3 SD cards because they were formatted as internal storage. Your other SD probably became corrupted as well. Try operating the card as external storage. Besides, moto g5 plus houses 32gb of internal rom, which is enough to keep a handful of applications installed on it. Keep the SD as external storage, internal storage is not a real option IMHO.
Click to expand...
Click to collapse
I tried just removing the SD to use the phone with just the internal storage.
I've got 7GB of free space and when trying to shoot a photo I'm getting an "Your internal storage is running out of space" error.
Have you got any idea what could b the issue?
Have you tried wiping cache through recovery? Have you rebooted after removing the sd? Have you set the internal storage as default storage of camera app?
Jimisballjohn said:
Have you tried wiping cache through recovery? Have you rebooted after removing the sd? Have you set the internal storage as default storage of camera app?
Click to expand...
Click to collapse
That wont "uncorrupt" your sdcard because the sdcards "identity" (so your device can identify one sdcard from another) is stored elsewhere instead of just cache/dalvik cache. Also, what do you mean you went through 3 sdcards? You do realize those flagged corrupted sdcards were only flagged for that particular session (meaning, for that particular install) so you could have simply reinstalled the firmware and it would have reset the sd. I paid over $50 for a high end sdcard, which has also been flagged as corrupt on several occasions but never "perma"-flagged..
fuzzydorito said:
That wont "uncorrupt" your sdcard because the sdcards "identity" (so your device can identify one sdcard from another) is stored elsewhere instead of just cache/dalvik cache. Also, what do you mean you went through 3 sdcards? You do realize those flagged corrupted sdcards were only flagged for that particular session (meaning, for that particular install) so you could have simply reinstalled the firmware and it would have reset the sd. I paid over $50 for a high end sdcard, which has also been flagged as corrupt on several occasions but never "perma"-flagged..
Click to expand...
Click to collapse
I told him to wipe cache because the internal storage was flagged as full by the camera app. I know that this won't fix the corrupted ad cards. What I mean by saying that I lost 3 SD cards is that although I even used gparted to try to fix them, I was unable to do so because of errors I currently can't recall. I had to return them to the retailer I bought them and he returned them to Samsung (evo 32 gb) and after that I was told that I can have replacements for all 3 of them.
Jimisballjohn said:
Have you tried wiping cache through recovery? Have you rebooted after removing the sd? Have you set the internal storage as default storage of camera app?
Click to expand...
Click to collapse
I tried all that and it didn't work.
I ended up calling Amazon and using the warranty to have it replaced, I don't have much time to play with the phone trying to fix it and I needed a fully working phone quickly.
Thanks anyway everyone for the help
Best thing to do, you are welcome neigbour (I live in Greece).
Related
My a7 was running well for about a week since it had previously quit/locked up...but today when I booted up device, it failed to recognize sd card...same card used for updating to mod 1.4...same card I've been using to listen to my music, etc...but now won't recognize...I've tried two different micro sdhc cards..formatted, reformatted, but device continues to display mount sd card...all else works fine! Does anyone have any new ideas? I can't even reinstall mod since a7 can't read my cards. Thanks for any input that would be helpful. I understand these issues are ongoing for many out there...what to do?
I have a similar problem, but not exactly the same.
Since the A7 has an internal SD card, it will only allow me to download data to that card. Now, the internal SD (not internal memory) is completely full and so I can't download anything period to my device. So, videos, music, docs, photos that I try to download from the internet fails. Also Droid Tv can't download anymore shows bec it says the SD card is full. I've ask several so call experts about they don't know why? Can anyone help me?
Deepmagic: I would probably try a complete wipe and reinstall.
Doopyboy: this has been pointed in another thread, these tablets sd internal has more memory then cell phone device, if you want memory back delete or move files to sdcard-disk(micro sdcard)
Sent from my Mynized EVo 4G
deepmagic said:
My a7 was running well for about a week since it had previously quit/locked up...but today when I booted up device, it failed to recognize sd card...same card used for updating to mod 1.4...same card I've been using to listen to my music, etc...but now won't recognize...I've tried two different micro sdhc cards..formatted, reformatted, but device continues to display mount sd card...all else works fine! Does anyone have any new ideas? I can't even reinstall mod since a7 can't read my cards. Thanks for any input that would be helpful. I understand these issues are ongoing for many out there...what to do?
Click to expand...
Click to collapse
Have you tried the reset button on the rear of the unit? I think I have read about that clearing this issue up for others.
doogyboy said:
Since the A7 has an internal SD card, it will only allow me to download data to that card. Now, the internal SD (not internal memory) is completely full and so I can't download anything period to my device. So, videos, music, docs, photos that I try to download from the internet fails. Also Droid Tv can't download anymore shows bec it says the SD card is full. I've ask several so call experts about they don't know why? Can anyone help me?
Click to expand...
Click to collapse
... I don't know where to start with this post. It doesn't make sense.
Please explain what you are describing as "internal SD (not internal memory)"
You do know that the device's internal memory is /mnt/sdcard/ and that the MicroSD slot mounts as /mnt/sdcard/sdcard-disk/ right?
Hi,
I guess the subject says it all.
To clarify, I've just got my new Note and I currently have Acer A100. I took the titanium apps backup folder and transfered it to the Note and did a titanium backup restore.
I've successfully restored 316 apps, but still have 84 apps left.
My System Storage says: 1.8gb used - 184mb free
USB Storage from Storage says: 11.07gb total space - 8.37gb available space.
I couldn't complete the titanium backup restore and have to turn the phone off/on in order to stop the FROZEN apps restore process on the 318th app out of 464ish.
Moreover, I can't install anything from the Market and I get unable to install for insufficient storage error.
Any ideas, help? And please don't say I've to install an external SD card since I'm not planning at the moment. My concern now: why this is happening?
BTW, I don't have Facebook app installed so I can clear the cache, and I already did Market clear cache, but no luck.
Thanks!
No one????
Sent from my GT-N7000 using xda premium
Move some apps to SD.
i had this issue when i first started loading my apps on the note. started getting low memory alerts after about 200mb was left then stopped loading any app when about 190mb was left. what the f*** my old htc desire had 147mb internal memory available for apps and would load apps till about 5mb was left on initial firmware then with updated firmware would allow apps to load only till about 15mb was left on internal memory.
anyway even i too had about 10gb left on the internal storage and still would get the low memory alerts. and just could not move apps to internal sd card with apps2sd pro or even the stock apps tool for moving apps to internal memory. my 32gb card was almost full so was stuffed till i deleted some stuff on card and then could move a bit to external card.
but somehow later, when installing / uninstalling apps it seems to have now moved some to internal sd storage dont know how it happened and i have more meroy on my external card now.
but phone does crash with freezing and only sorts itself out when card removed. happened a few days ago and again last night. works perfect when no sd card. card is sansidk 32gb and works fine on my htc desire. but the folder structure is a bit different from my htc desire and dont know if my htc desire folder structure being present on my card is causing issues and freezing and crashes. if not sorted then will put a new card and copy over stuff that i need.
MartijnMM said:
Move some apps to SD.
Click to expand...
Click to collapse
As I said earlier, I don't want to insert an external SD card at the moment. I want to use it like any other phone/tablet that has more than 3/4 of the storage available... BUT, thanks for the suggestion!
bubblesmoney said:
i had this issue when i first started loading my apps on the note. started getting low memory alerts after about 200mb was left then stopped loading any app when about 190mb was left. what the f*** my old htc desire had 147mb internal memory available for apps and would load apps till about 5mb was left on initial firmware then with updated firmware would allow apps to load only till about 15mb was left on internal memory.
anyway even i too had about 10gb left on the internal storage and still would get the low memory alerts. and just could not move apps to internal sd card with apps2sd pro or even the stock apps tool for moving apps to internal memory. my 32gb card was almost full so was stuffed till i deleted some stuff on card and then could move a bit to external card.
but somehow later, when installing / uninstalling apps it seems to have now moved some to internal sd storage dont know how it happened and i have more meroy on my external card now.
but phone does crash with freezing and only sorts itself out when card removed. happened a few days ago and again last night. works perfect when no sd card. card is sansidk 32gb and works fine on my htc desire. but the folder structure is a bit different from my htc desire and dont know if my htc desire folder structure being present on my card is causing issues and freezing and crashes. if not sorted then will put a new card and copy over stuff that i need.
Click to expand...
Click to collapse
I had the same exact thing!!!!!!!!!!!!
Around 190mb, my phone started to give that error.
So, I either had to install/uninstall apps and see if it moved them to internal storage, or I have to have an external SD card????
I just ordered a class 10 16gb sd card from AmazonBasics and I'm waiting for it. My problem is that I'm overseas and I want to use the phone fully without an SD card!!!!!!!!!!!
how big are the backups and what are you restoring? if you have loads of sms/mms etc then it will take up the internal space
the usb space you can ignore as that isnt part of the data space provided
The backup was 1.8gb. But I was restoring only the apps nothing else from titanium backup...
Is there away I can use the USB storage as internal storage for apps? And I mean not using an external SD card at ALL...???
Post with incorrect information.
I tried doing that, but it tells me that I need to insert an SD card!!!!
These are the screenshots:
Sent from my GT-N7000 using xda premium
These are the screenshots:
Sent from my GT-N7000 using xda premium
Bigmille said:
You have misunderstood move to SD option.
Gingerbread storage operate a bit different from Honeycomb.
The 16GB onboard storage in the Note is divided into two visible partitions, 2GB for storage apps and 11GB as SD card.
The move to SD option simply move the apps from the 2GB partition to the 11 GB partition, no external micro SD card is needed.
Just download App2SD and see which apps can be move to the 11GB partition to free up space for install extra apps.
Once Note get Ice Cream Sandwich update, hopefully we will not have this problem.
Click to expand...
Click to collapse
no your method didnt work for me even though i had 10gb free on usb internal memory and 190mb free on partition reserved for apps. app2sdmove pro and stock application manager would refuse to move any app to usb 11gb memory. my 32gb sd card was full so couldnt move there either. only after i deleted some data and made space on my external 32gb card could i move apps withh app2sd pro or the stock app manager.
but curiously later (2w later) somehow (i dont know) now about 155 apps seem to have moved themselves to internal memory (the 11gb usb memory present internally on the phone and now i have 10gb used up on the internal memory and similar amount free on my card. god knows how that happened.
now as my phone was crashing again last night have had to remove sd card from phone and phone working fine. will see whether to copy data to lapton and reformat the card in phone and then transfer back data or whether to use a new card.
but the app move to sd feature is certainly buggy with there being different areas to move the app to. now some of my apps are on internal 1.9gb memory, some are on my 11gb internal memory and some are on sd card. i have no contrl over which app goes where irrespective of whether i use stock app manager or app2sd pro.
any pointers anyone, how to force all apps to move to internal 11gb memory and not to external sd card?
Thanks for the clarification.
There must be something (some sort of process or an action) triggered the apps transfer to the internal storage!
Don't you think? Can't you think of anything that you've installed or did that made that happen?
Sent from my GT-N7000 using xda premium
m2b999 said:
Thanks for the clarification.
There must be something (some sort of process or an action) triggered the apps transfer to the internal storage!
Don't you think? Can't you think of anything that you've installed or did that made that happen?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
dont know but the crashing usually starts at night uk time and always hangs when system media scanner is perpetually scanning then device crashes. cant remember what apps i uninstalled but most were reinstalled and seemed to work fine a few days. same phone has been phone all day today but the sd card has been removed since last night. am busy work wise till tomorrow so havent had the time to sort out the sd card. will see over the next few days.
regarding the apps moving to internal sd card. i just deleted some apps then reinstalled them then used the regular apps2sd pro to move to sd card, seems t work sometimes, but not at other times. same goes for the app settings menu. for example if i now without sd card in phone try the sd card move option, it does not move apps to internal 11mb but rather i get pop up saying no sd card. but dont know how the 155apps are already on the same 11gb on internal memory, but many are still on the 1.9gb space of partitioned internal memory and can be moved.
i already have google earth installed from the market and moved it to sd card. but thought that some bits of it remain on internal memory. but doesnt look like it. now without sd card if i visit market then google earth on market gives install option again inspite of having it already on my sd card and when i press instal it installs again onto 1.9gb of internal memory and when i try apps 2 sd option then i get pop up saying no sd card and doesnt move it to the 11gb internal memory.
dont know how to sort this issue. will try to figure it out over the next few days but hoping someone else can give some pointers how to move apps to 11gb internal memory.
out of the 303 app icons present on my noteapp screen (including all the ones that came with the phone) 128 are on external sd card, 155 are on internal 11gb card. dont know how some went to internal sd card and some went to external sd card. hope someone can help out to move all of them to internal 11gb memory.
Bigmille said:
The move to SD option simply move the apps from the 2GB partition to the 11 GB partition, no external micro SD card is needed.
Click to expand...
Click to collapse
This is not correct.
Apps to SD moves files from internal memory to /sdcard/external_sd/Apps2D.
This is the external SD card normally. (it's technically possible to mess with the device links to swap /sdcard and /external_sd though).
Data in /sdcard comes from applications which download their own data.
I.e. you run them and they say 'I need to download a bunch of data!'. For example, Asphalt 6. That data can't be shifted out and there is a definite possiblity of filling up your 10 gig partition with stuff like this.
This is one of the bigger faults of the Note, IMHO.
- Frank
That's what I thought...
It's one of Note's drawbacks in terms of usage of internal storage and there's no workaround as far as I know.
Sent from my GT-N7000 using Tapatalk
ChodTheWacko said:
This is not correct.
Apps to SD moves files from internal memory to /sdcard/external_sd/Apps2D.
This is the external SD card normally. (it's technically possible to mess with the device links to swap /sdcard and /external_sd though).
Data in /sdcard comes from applications which download their own data.
I.e. you run them and they say 'I need to download a bunch of data!'. For example, Asphalt 6. That data can't be shifted out and there is a definite possiblity of filling up your 10 gig partition with stuff like this.
This is one of the bigger faults of the Note, IMHO.
- Frank
Click to expand...
Click to collapse
My bad, good to know.
I don't seems to find /sdcard/external_sd/Apps2D path, or Apps2D folder using both My Files and Root Explorer apps, must be hidden.
Bigmille said:
My bad, good to know.
I don't seems to find /sdcard/external_sd/Apps2D path, or Apps2D folder using both My Files and Root Explorer apps, must be hidden.
Click to expand...
Click to collapse
Whoa - you are right... Me neither. I got the location of Apps2D from the diskusage app. I wonder if it's a diskusage bug.
Guyz one small help. 2day i formatted my sd card as internal storage on my g4+ then I had to copy all the files that were present before formatting sd as internal (i had taken backup before formatting) but when I connected my ph to pc after formatting I was able to see only phone storage so I copied everything in it having no other optionz then in ph storage settings I kept those files to be moved to sd card so it's been around more than 20 minutes moving is stuck at 27% ! What should I do now?? Ow crap i can't even post the screenshot as the system is detecting the storage is busy
Sent from my Moto G (4) using Tapatalk
msb.devil said:
Guyz one small help. 2day i formatted my sd card as internal storage on my g4+ then I had to copy all the files that were present before formatting sd as internal (i had taken backup before formatting) but when I connected my ph to pc after formatting I was able to see only phone storage so I copied everything in it having no other optionz then in ph storage settings I kept those files to be moved to sd card so it's been around more than 20 minutes moving is stuck at 27% ! What should I do now?? Ow crap i can't even post the screenshot as the system is detecting the storage is busy
Sent from my Moto G (4) using Tapatalk
Click to expand...
Click to collapse
When you format it as internal, it will not show your SD card because it's considered as internal storage itself.
That's literally what the function does.
For eg you have 32GB as phone internal storage and if you formatted your 16GB card as internal you would have 32+16 GB as your total storage.
And yes it would show you as Internal Storage as the SD card is now considered part of it.
msb.devil said:
Guyz one small help. 2day i formatted my sd card as internal storage on my g4+ then I had to copy all the files that were present before formatting sd as internal (i had taken backup before formatting) but when I connected my ph to pc after formatting I was able to see only phone storage so I copied everything in it having no other optionz then in ph storage settings I kept those files to be moved to sd card so it's been around more than 20 minutes moving is stuck at 27% ! What should I do now?? Ow crap i can't even post the screenshot as the system is detecting the storage is busy
Sent from my Moto G (4) using Tapatalk
Click to expand...
Click to collapse
Sent from my Moto G4 Plus using Tapatalk
1chrome said:
When you format it as internal, it will not show your SD card because it's considered as internal storage itself.
That's literally what the function does.
For eg you have 32GB as phone internal storage and if you formatted your 16GB card as internal you would have 32+16 GB as your total storage.
And yes it would show you as Internal Storage as the SD card is now considered part of it.
Sent from my Moto G4 Plus using Tapatalk
Click to expand...
Click to collapse
But that was not the case ..in pc it was showing only 25.some gb which is user accessible in g4+ that's the problem
Sent from my Moto G (4) using Tapatalk
If you don't have a high quality sdcard with U3 (not just high read but also high write speeds) then it make take a long time. I've just done this with my wife's Moto G4 and I gave up. It started moving but hung. I ordered a PNY Elite sdcard with 90Mb/s write speed. That worked much better and it moved stuff to the internal formatted sdcard.
One thing that is important is that it takes some time before it reports the entire internal storage that includes both phone plus sdcard storage. A reboot will help as well to have the sdcard be recognized by running apps.
That is just my experience. Your problem may be different.
The usual junk speed (or even normal speed) cards won't cut it as adapted storage. You need a card with minimum "UHS-I Speed Class 3". That's usually 90MB/s read and 80MB/s write average speeds. See the attached table.
The internal memory on the phones is much more performant than the average SD, that's why is more expensive when buy it in the phone (like when switching from 16 to 32 to 64GB internal, if everything else would stay equal).
PS: Some of the cheap chinese cards that are sold on eBay are really bad fakes, or just plain rejected cards from real manufacturers (meant to be destroyed but stolen and re-sold) and that storage will fail almost immediately.
I had this same issue. I sent my old SHIELD tablet back for RMA and got a new one. I got a new official samsung SD card, popped it in and formatted it to internal. So when I did that, it didn't combine the SD card with internal storage like it was supposed to. It just disappeared. 7.0 gives you the option to format it back to portable storage. So I did that and the SD card is usable again, but as separate storage :-/
something is definitely wrong.
I was running stock until today, with a Sandisk SD card formatted as internal storage because my phone was full.
After flashing a new ROM though, it's saying that the SD card is unsupported. I don't want to format it because it still has all my photos and videos on, is there anything I can do?
I presume when it gets formatted to work as 'internal storage' is gets formatted to extfs or something like that so Windows won't be able to read it to get the files off right?
Any ideas?
try using a card reader and see if it can read the data. worth a shot atleast.
tazzik said:
I was running stock until today, with a Sandisk SD card formatted as internal storage because my phone was full.
Click to expand...
Click to collapse
If it was internal it is encrypted and AFAIK only usable with the device it was originally created with without altering the OS. So, from my point of view, no chance to get the data back. Maybe with some special tools, but that I don't know...
Anyone facing corrupt SD card issue on moto g5 plus ?, This happens to me each and everytime my phone got switch off due to low battery and when I boot it again my SD card got corrupted...
JJSingh said:
Anyone facing corrupt SD card issue on moto g5 plus ?, This happens to me each and everytime my phone got switch off due to low battery and when I boot it again my SD card got corrupted...
Click to expand...
Click to collapse
Still on first day of ownership with device here. Android currently reports a corrupt SD, and I recall reading that there's two options for storage under Android 7. The traditional, of keeping the SD card as a separate file system, and I think the updated handling has to do with encryption.
Will revisit post if I encounter similar issue, regarding low battery.
kuroi_tonbo said:
Still on first day of ownership with device here. Android currently reports a corrupt SD, and I recall reading that there's two options for storage under Android 7. The traditional, of keeping the SD card as a separate file system, and I think the updated handling has to do with encryption.
Will revisit post if I encounter similar issue, regarding low battery.
Click to expand...
Click to collapse
It's natural for the first time, but in my case it shows corrupt SD even after I ve already formatted it with my phone (Only if phone switches off due to low battery).
Well It gave me corrupt card error on the 3rd day of use, all I did was just restarted my phone and when it turned on It show Sd card corrupted. Although my PC was able to read it. Then i took a backuo, formatted card with phone and restored data. Hope I don't see the error again.
My card got corrupt yet again after a normal switch off and on process.
It's a 64Gb card. Don't know what to do.
gitzz said:
My card got corrupt yet again after a normal switch off and on process.
It's a 64Gb card. Don't know what to do.
Click to expand...
Click to collapse
Here the problem comes..., it's a software issue I guess, BTW there is a workaround. Connect ur SD card to a computer and scan it for errors(apply fix if needed), after that test u can use it as before. I hope it helps :good:
JJSingh said:
Here the problem comes..., it's a software issue I guess, BTW there is a workaround. Connect ur SD card to a computer and scan it for errors(apply fix if needed), after that test u can use it as before. I hope it helps :good:
Click to expand...
Click to collapse
Tried everything but not this, yes I also believe it's a software iasue coz data stays intact after it says corrupt. My 1st workaround is not switching off the phone.
Thanks
Same issue here. I bought my Moto G 5 Plus 3 or 4 days ago. Have a Sandisk 32GB (Class 10) MicroSD formatted as Internal Memory. I restarted the phone several times and everything was fine. Till one moment I wanted to take a picture, but the motorola photo app was crashing every time I wanted to take a picture. I restarted the phone and the MicroSD card was corrupt. The MicroSD was basically new, never used, only inserted once in an other phone, but not even used once to store anything. I really hope this is a software problem and not a hardware problem, and that they will fix it..
rhp07 said:
Same issue here. I bought my Moto G 5 Plus 3 or 4 days ago. Have a Sandisk 32GB (Class 10) MicroSD formatted as Internal Memory. I restarted the phone several times and everything was fine. Till one moment I wanted to take a picture, but the motorola photo app was crashing every time I wanted to take a picture. I restarted the phone and the MicroSD card was corrupt. The MicroSD was basically new, never used, only inserted once in an other phone, but not even used once to store anything. I really hope this is a software problem and not a hardware problem, and that they will fix it..
Click to expand...
Click to collapse
Report it here plz
SD Card Corruption - Lenovo Community
https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/MotoG5thGen/page/1/thread-id/1525
Was this ever fixed?? Im buying the phone and getting on Friday
Well, no OTA updates so far, so I guess no fix. I'm using my SD card as external storage (Not formatted as internal) and I had no issues so far. The only downside is that you can barely move any apps to the SD formatted like this. But with the internal storage space of the Moto G it should be enough for now. I hope tough they fix it in the future. I'm wondering tough if it's not an Android issue. I wasn't lucky so far with internally formatted SD cards, on my previous phone if the phone crashed for whatever reason, anything that has changed on the SD since the last reboot would disappear. So I wonder if it's an global android issue.
I'm getting corruption errors with two brand new 32GB and 16GB Toshiba Exceria M302/EA microSD cards (http://www.toshiba-memory.com/cms/en/products/microsd-cards/exceria/exceria-pro-m302-ea.html).
Now I'm testing an old 16GB SanDisk Ultra and it seems to be working but I fear it won't last.
I have a G5 XT1676 with stock NPP25.137-15 and no updates available.
No corruption issues here. I bought a Sansdisk 128GB Ultra card. Ive been using the phone for a couple of months now. I have 80GB worth of music on it and I have photos saved to the card. I think the quality of your SD card will have a lot to do on seeing this issue. Good luck
Similar issue with 32 GiB Lexar SDHC, brazilian G(5)+
Greetings,
The same thing just happened to me: after a manual shutdown {1}: SD reported as corrupted, but reads fine on a Mac. The SDHC card is a 32 GiB Lexar and my G(5)+ is a stock factory unlocked brasilian version.
This did not happen in the prior manual reboots, since I got it in March.
{1} Launcher3 was throwing "not responding" warnings and Google Cards was very laggy, so I manually rebooted the phone after clearing Launcher3 cache and storage.
Cordially,
GemSev.
GemSev said:
Greetings,
The same thing just happened to me: after a manual shutdown {1}: SD reported as corrupted, but reads fine on a Mac. The SDHC card is a 32 GiB Lexar and my G(5)+ is a stock factory unlocked brasilian version.
This did not happen in the prior manual reboots, since I got it in March.
{1} Launcher3 was throwing "not responding" warnings and Google Cards was very laggy, so I manually rebooted the phone after clearing Launcher3 cache and storage.
Cordially,
GemSev.
Click to expand...
Click to collapse
Update:
So far, all attempts at formatting in-phone stall, in both internal and external modes, at 20% and 30%, respectively.
Waiting for another SD card to arrive for further tests.
Enviado de meu Moto G (5) Plus usando Tapatalk
My Lexar card just died after a reboot it was working fine in my m8 before I got the moto g. When I plug in the card to my pc I can see all the files but they are write locked so the card is effectively dead.
Subscribed. I am also seeing the SD Card Corrupt on bootup. Wonder if it's bootup or restart/shutdown that messes it up? Tryinig to eject media, turning phone off and booting to see if it's happening on boot time or on restart/shutdown.
EDIT: Didn't have to go that far.... I press EJECT, then took out, inserted back in, CORRUPTED. Must be the EJECT or SD Prepare sequence? Or maybe an encryption issue (when re-inserted it has new keys/whatever encryption it uses?)
EDIT 2: I rebooted phone (power button until it rebooted) and SD Card shows CORRUPTED. It's either not updating the FAT table or must be the SD Prepare sequence corrupting it. I inserted the corrupted SD card on Windows and it showed "You need to format the disk in drive before you can use it." and no matter what format I use it gives me the message format not recognized on the phone.
I ejected the card via OS and checked on PC, CORRUPTED.
I HARD ejected the card and checked on PC, CORRUPTED.
I rebooted phone (power button until it rebooted) and ejected the card before boot and SD CARD is
CONFUSED!!!
It's like the card is good until it powers off, then it's no good.
CONFUSED!!!
Regret not getting the 64GB version now...if that's all I am going to have.. Moto needs to address this issue...
Fixed my SD card
This same thing happened to me.
I repaired my SD card by taking my SD card out of my phone and connecting it to my computer using a micro SD adapter.
When you click on the card's drive letter in Windows Explorer it will probably say 'This drive is corrupt and inaccessible'.
So I opened up the run box by pressing 'Windows Key + R', typed in 'cmd' then 'enter' to open the command prompt.
Then I typed the command 'chkdsk (drive letter of your card) /f'
for example: 'chkdsk D: /f'
Press enter and then chkdsk will run and should repair your card.
You should now make a backup of the files on your card just in case this happens again.
sd card is not even showing so how to format it
guys i have a samsung 16gb sd card it was lost and i found it after 2 days and now it is not even showing in any phone any pc.... i think its pin has tempered but if there is a way to fix it then tell me
The same happens to me, Moto G5 (NOT Plus). All cutom and stock ROMs have had this SD card being corrupted after a boot, came here for help but as I see, there's still no solution to this problem. Gosh, I'm starting to hate this device, buttons are not clicky anymore!
Last time i tried to make my SD card work, after watching a coupple of videos from my SD card, it couldn't read it anymore, I had to format it again, practicaly I can't use my device with SD cards. (Sandisk 16GiB Class 10)