VoLTE Problem - Moto G4 Plus Questions & Answers

My Moto G4 Plus VoLTE not working..When I try to make a call from Jio 4G ,it shows an error messege "Call Failed,try another method".But my all settings are ok...enhanced LTE mode also toggled on...I am able to access LTE internet but not VoLTE call...Theare are no VoLTE sign on top of the screen which was previously there..There is Only LTE sign.. Please help anyone.. _/\_

sanjibkumarchini said:
My Moto G4 Plus VoLTE not working..When I try to make a call from Jio 4G ,it shows an error messege "Call Failed,try another method".But my all settings are ok...enhanced LTE mode also toggled on...I am able to access LTE internet but not VoLTE call...Theare are no VoLTE sign on top of the screen which was previously there..There is Only LTE sign.. Please help anyone.. _/\_
Click to expand...
Click to collapse
You can try the foll...
settings -> more -> cellular networks -> Enable enhance 4g lte mode..

ajaikumarnadar said:
You can try the foll...
settings -> more -> cellular networks -> Enable enhance 4g lte mode..
Click to expand...
Click to collapse
Its already on

sanjibkumarchini said:
Its already on
Click to expand...
Click to collapse
from what incident this happened ?

ajaikumarnadar said:
from what incident this happened ?
Click to expand...
Click to collapse
Suddenly...I don't know why..its a software issue...

sanjibkumarchini said:
Suddenly...I don't know why..its a software issue...
Click to expand...
Click to collapse
then i think force reboot can fix it..
press and hold the power until your phone reboots..
if above doesn't work then...
hard reset your phone.. make sure you take a backup before this process..

Related

2g option is missed out in Official Nougat update India

Today I got nougat update in my Moto G4 plus.
but 2g mobile network is missing ...
only 3g and 4g...
sureshbabukadiri said:
Today I got nougat update in my Moto G4 plus.
but 2g mobile network is missing ...
only 3g and 4g...
Click to expand...
Click to collapse
Which state are you from??
It's working fine for me bro.
I'm facing that problem too. Can't switch to 2g network from settings - more - cellular network. There's no option to set 2g. Only 3g & 4g.
I am also from Anantapur dist,Andhra
Srinadh said:
It's working fine for me bro.
Click to expand...
Click to collapse
For me not 2g is not avialable
sureshbabukadiri said:
For me not 2g is not avialable
Click to expand...
Click to collapse
*#*#4636#*#* and select GSM from networks.
Not an issue for us Aussies. 2G has been dropped by Telstra with the other carriers to follow suit.
Sent from my Moto G (4) using Tapatalk
Just open phone info via *#*#4636#*#* and go to phone info and change your network mode to GSM only (or as per your wish)
Srinadh said:
It's working fine for me bro.
Click to expand...
Click to collapse
Are you able to select 2G manually or it selected automatically? I don't see 2G in options after updating to nougat 7.0 officially.
jack_04 said:
Are you able to select 2G manually or it selected automatically? I don't see 2G in options after updating to nougat 7.0 officially.
Click to expand...
Click to collapse
I also didn't see the 2g option but my net is working in 2g mode only with E symbol on notification drawer.
Srinadh said:
I also didn't see the 2g option but my net is working in 2g mode only with E symbol on notification drawer.
Click to expand...
Click to collapse
Thanks for replying...
So even if there is no option to select 2G manually, 2G will be selected in case if there is no 3G or 4G is available.
u cannot do it in settings, when u boot at 1st it works on 2g, once u go to the settings and switch to 3g, u won't be able to switch it to 2g, u'll have to do it by going to phone information after typing *#*#4636#*#* which is reset on every reboot and every time ...u go to settings... :/
Why even use 2G? They are phasing that out worldwide anyway. Honestly HSPA is on the list too of eventually phasing out. If your thinking it's gonna help battery life your talking minutes of difference if that.
Same Here...
2G option itself is not available, only 3G and 4G in Second slot Options itself is Hidden not able to change any thing.
Regards | Manju
daverobinson88 said:
Why even use 2G? They are phasing that out worldwide anyway. Honestly HSPA is on the list too of eventually phasing out. If your thinking it's gonna help battery life your talking minutes of difference if that.
Click to expand...
Click to collapse
I wouldn't say that! it saves a lot of standby battery!! HSPA is okay okay... LTE drains battery like anything... It works perfectly especially if u have wifi at your home and office... and all u need is internet while travelling... wherein you can see the difference... I can blame my habit too... i always love to see the battery bar white!!
---------- Post added at 04:46 PM ---------- Previous post was at 04:45 PM ----------
Manjunath Lagali said:
Same Here...
2G option itself is not available, only 3G and 4G in Second slot Options itself is Hidden not able to change any thing.
Regards | Manju
Click to expand...
Click to collapse
There's a workaround by going into test menu.. by typing *#*#4636#*#* in the dialer...it'll work..

Oreo - VoLTE - Enhanced 4G LTE Mode gone

Hi there.
since the officiel oreo update I have no more VoLTE (HD) capabilities and the setting option is gone. The search finds it but when I select "Enhanced 4G LTE Mode" from the search I get to the cellular network settings where I do not see this option. Any Ideas?
Regards
its enabled by default ,i got HD icon on status bar for airtel 4G
Rohit99 said:
its enabled by default ,i got HD icon on status bar for airtel 4G
Click to expand...
Click to collapse
You always have the HD symbol or only when you make a volte call?
saski4711 said:
You always have the HD symbol or only when you make a volte call?
Click to expand...
Click to collapse
Always...
saski4711 said:
Hi there.
since the officiel oreo update I have no more VoLTE (HD) capabilities and the setting option is gone. The search finds it but when I select "Enhanced 4G LTE Mode" from the search I get to the cellular network settings where I do not see this option. Any Ideas?
Regards
Click to expand...
Click to collapse
For me the same. Was and after update to Oreo, gone. Network EE UK. :crying:
Hi i have the same problem and my network support volte. I am on nougat.
Paradox♀ said:
Always...
Click to expand...
Click to collapse
It shall be there only when network supports VoLTE calls.
Barmenchik said:
For me the same. Was and after update to Oreo, gone. Network EE UK. :crying:
Click to expand...
Click to collapse
pardalos said:
Hi i have the same problem and my network support volte. I am on nougat.
Click to expand...
Click to collapse
Maybe be they disabled some of the frequency bands which your network is using.
I also need this Option back, my provider doesn't support SMS on Enhanced 4G LTE Mode. So I have to manually switch back to 3G to receive a planned SMS and then back to 4G... Is there a way to somehow unhide this option, because it looks like it is available in the settings when you search for it, but if you click on it you only end up on the mobile network page.
I have this option.
Apoorv AR said:
I have this option.
Click to expand...
Click to collapse
Don't see this option anymore. Maybe my carrier does no longer support VoLTE on my MIA1 or the oreo update broke the support. Anyone out there in Germany with a VoLTE enabled plan where VoLTE still works on this device?
Apoorv AR said:
I have this option.
Click to expand...
Click to collapse
Me not, and I also don't see any HD Icon on the status bar. Can only say that SMS was working before when I switched off the Enhanced LTE stuff and now it's not working anymore.
sandrocks said:
It shall be there only when network supports VoLTE calls.
Maybe be they disabled some of the frequency bands which your network is using.
Click to expand...
Click to collapse
How can i see which bands is my phone using ?
hi, it happened also in Indonesia, my HD logo dissapear, now I cannot use sms or data call without volte apps.
tried to re-flash 7.8.23 still the same, seems IMS has been blocked.
For me to... In Network setting this option is not on the list. But it shows in searching settings and after I select its not om the list...
I have the same issue on O2 Carrier Germany. SIM card is not provisioned for VoLTE but it works when used on a Galaxy J5 2017
As soon i put it in my Mi A1 upon calling there is a fallback from 4G to 3G
I also have a Vodafone SIM which is provisioned for VoLTE and in this way the option Enhanced LTE appears but has no effect because when performing a call there is again a fallback from 4G to 3G
I have now Oreo + January patch and still it does not work
Also HD voice is not working. When performing a call from my phone no HD is seen on the other endpoint and no notifaction on mine
If i get a HD voice call from another phone connection is established and quality is good but no indication on Mi A1 that it is a HD voice call
Absynth30 said:
I have the same issue on O2 Carrier Germany. SIM card is not provisioned for VoLTE but it works when used on a Galaxy J5 2017
As soon i put it in my Mi A1 upon calling there is a fallback from 4G to 3G
I also have a Vodafone SIM which is provisioned for VoLTE and in this way the option Enhanced LTE appears but has no effect because when performing a call there is again a fallback from 4G to 3G
I have now Oreo + January patch and still it does not work
Also HD voice is not working. When performing a call from my phone no HD is seen on the other endpoint and no notifaction on mine
If i get a HD voice call from another phone connection is established and quality is good but no indication on Mi A1 that it is a HD voice call
Click to expand...
Click to collapse
Same here for Telekom(Germany) with VoLTE enabled SIM. With Android N I got the HD Symbol and VoLTE was working within Telekom calls. With the Oreo Update that feature is gone. Regarding HDVoice (AMS-WBR): That works well for me too but I believe the HD Symbol is only shown if VoLTE is being successfully negociated between the phone and the carrier (?)
from MIUI forum, about ours issue...
At the moment VOLte is disabled in the device, in the future, after correcting more important errors, this function will be turned on at the software level
True or not I don't know..
EE support tell me,they do not support HD Voice and VoLTE on Mi A1 maybe in the near future .. BUT I saw this icon before the update and the choice was in the settings!
OMG. Im flash back clear Android 7.1.2 (7.12.19) and VoLTE ON !!!
so flash back to Android 8, ALL VoLTE settings locked again!! Android 8 issue
Barmenchik said:
OMG. Im flash back clear Android 7.1.2 (7.12.19) and VoLTE ON !!!
so flash back to Android 8, ALL VoLTE settings locked again!! Android 8 issue
Click to expand...
Click to collapse
could you point me to the exact same firmware version you have been using? that was successful?
I read a O2 German user reported VoLTE works on a October 2017 Nougat version but he didn't mention the exact version.
Hey! To get VoLTE again, you have to type *#*#86583#*#* (or *#*#VOLTE#*#*).

Volte and hd voice

Anyone can help me how to enable on this phone ?
Anyone guys?
If supported by your Network, you can enable it.
Go to mobile network settings and enable "Enhanced 4G LTE services". Below screenshot might help.
sandrocks said:
If supported by your Network, you can enable it.
Go to mobile network settings and enable "Enhanced 4G LTE services". Below screenshot might help.
Click to expand...
Click to collapse
Thank you! I don't see this option in my phone. So that means that my network doesn't support it ?
pardalos said:
Thank you! I don't see this option in my phone. So that means that my network doesn't support it ?
Click to expand...
Click to collapse
Most probably your network does not support VoLTE. I will confirm this once I get non VoLTE network sim.
sandrocks said:
Most probably your network does not support VoLTE. I will confirm this once I get non VoLTE network sim.
Click to expand...
Click to collapse
Thank you, I will ask my carrier Monday morning and I will update the post. In case someone else has the same problem.

4G volte LTE not showing

Volte LTE not showing...
How to fix it...?
Ashu_040601 said:
Volte LTE not showing...
How to fix it...?
Click to expand...
Click to collapse
Hello,
Try this :
*#*#869434#*#*
*#*#86583#*#*
_thib_ said:
Hello,
Try this :
*#*#869434#*#*
*#*#86583#*#*
Click to expand...
Click to collapse
I am having the same issue. I tried this and still doesn't show.
Anything else I can try.
My issues is that the phone connects to the carrier network . I can send/receive text messages and I can use data, but I cannot make or receive calls.
I contacted the carrier and they suggested I enable VoLTE but I do not have that option in any settings.

Sprint/Tmobile S20 stuck on VoLTE?

I've been getting complaints about my cell phone connection for about a week now, and I've realized that I'm on voLTE. I quickly found the setting but it's grayed out! I can't toggle it off at all. I've tried limiting my networks around, I suppose the fastest fix would be to dock it down all the way to 3g (and while I'm home that doesn't seem like a bad option) but I'm wondering if anyone here has had a similar experience.
I'll likely launch another sprint ticket but I've already yelled at them once today about my bill (regarding the purchase of the s20)
My whole family is having this issue, they live in a place with 1 or 2 bars of nothing and it won't switch to wifi calling unless they put their phones in airplane mode or switch to 2G(GSM). But in certain places it will switch to wifi calling, it says in the Wifi Calling FAQ that as of April it would be prioritizing VOLTE over WiFi Calling.
Go into settings, General Management , Reset and Reset Network settings. You will have to log back on to your wifi and turn on Wifi Calling afterwards. It should then work. I have to do this occasionally.
clone1008 said:
Go into settings, General Management , Reset and Reset Network settings. You will have to log back on to your wifi and turn on Wifi Calling afterwards. It should then work. I have to do this occasionally.
Click to expand...
Click to collapse
That didn't work either, that's what Sprint recommended.... But I found a fix! This app shows a hidden menu!
https://play.google.com/store/apps/details?id=com.widget7.wifi.calling
Comet1966 said:
That didn't work either, that's what Sprint recommended.... But I found a fix! This app shows a hidden menu!
https://play.google.com/store/apps/details?id=com.widget7.wifi.calling
Click to expand...
Click to collapse
That didn't work on mine but I did find and app that lets me turn off Volte....
https://play.google.com/store/apps/details?id=com.ray.samsungbandselection
##data# will bring up a menu go to edit it will then ask for your msl which is 6 zeros and then enter ....go to volte down in menu and u can then disable it ...if you update profile you may have to do this again
Sent from my SM-G988U1 using Tapatalk
Worked! Thanks!
nexus6r3plicant01 said:
##data# will bring up a menu go to edit it will then ask for your msl which is 6 zeros and then enter ....go to volte down in menu and u can then disable it ...if you update profile you may have to do this again
Sent from my SM-G988U1 using Tapatalk
Click to expand...
Click to collapse
On my Sprint S20, I was able to use Samsung Band Selector app to disable VOLTE, but it knocked out 5G. I have not been able to have VOLTE but still get 5G working with Sprint. Anyone else?

Categories

Resources