Security Bug!? - Samsung Galaxy S7 Edge Questions and Answers

Hi everyone.
This morning I woke up and about to answer my text but once I tried to unlock the phone by the fingerprint, it won't respond and shows the message "The fingerprint sensor is not responding, try again later." So I decide to unlock by the pattern which is a simple 4 dots pattern that I've been using for more than 6 years so it can't be wrong. But the device said "Incorrect pattern" for 5 times until it lock itself for 30 seconds.
As far as I've known I didn't update or install any suspicious apps either. No Anti-Virus, No Cleaner No root and anything just FB and some games that are unharm. I didn't change the security settings for like years since it was already safe. I haven't set the smart lock or anything either. The way to unlock my phone is only fingerprint and pattern only. No tricks.
I've manage to unlock by restart the phone on the lock screen and manage to get in by that pattern that I've been using and the fingerprint sensor came back to work.
My question is what can cause this to happened? Is it a bug?
Side Note:
Scenario 1: My aunt's Galaxy Note 8 happened as well. But my aunt's phone doesn't even have a password lock or fingerprint set up because she doesn't leave the house much and she got nothing to lose on her phone. One day she install a mobile banking app and the bank staff asked her to put set up a lock screen security so she set to the password that she can remember and writes it down on the note in case she forgets.
When she came back home and she tries to unlock the phone it said incorrect password many times I even try to fix it for her but no luck until we solve it by unlocking it with Find My Mobile.
Scenario 2: My colleague's Galaxy J7 also encountered the security problem where he can't use his own password to unlock his phone but that's because he install some phony app called "Samsung Max" which is not made by Samsung but he thought it was the Samsung's app. I don't know what the app can do but it seems that it some sort of cleaner app. I've read the comment in the Play Store and saw that someone was like "Thanks a lot Samsung (implies Samsung) this app save me more space" and the dev replies back like "Thanks a lot" (won't denied that he wasn't an actual Samsung company)
Can apps even change the security settings on people phones these days? I've haven't visit XDA for many years since when I was having fun rooting my Galaxy S2.
What's your opinion?

Happened to my sister's note 4 before, and since then she don't use fingerprints in fear she gets locked out. Use Samsung find my device and unlock the phone. It didn't happen to her since then (around 2 4 years)

Related

[Forensic] need to bypass pin lockscreen without loosing data,Pattern tries exhausted

Hi, I need to bypass the pin lockscreen of Note 3 or just go back to the pattern lock screen because I know the pattern but not the pin code.
The note 3 is on Lollipop and it's not rooted and I doubt that android debugging is enabled.
There has been a case of abduction and this is the victims phone. We need to bypass the lock screen without loosing a single bit of data. Victims family knows the pattern lock but it has been exhausted by these dumb people here.
Is there any way to reset the tries so I can go back to pattern lock screen or any way to access the phone without wiping data.
We need to look into the messages, phone calls record to find clues.
This is a serious query someones life is at stake here.
Every and any approach will be appreciated.
You will need the Google account password associated with the device and go here to the 'lock and reset' option. Anything else will probably require contacting the manufaturer with a subpoena.
mux5 said:
Hi, I need to bypass the pin lockscreen of Note 3 or just go back to the pattern lock screen because I know the pattern but not the pin code.
The note 3 is on Lollipop and it's not rooted and I doubt that android debugging is enabled.
There has been a case of abduction and this is the victims phone. We need to bypass the lock screen without loosing a single bit of data. Victims family knows the pattern lock but it has been exhausted by these dumb people here.
Is there any way to reset the tries so I can go back to pattern lock screen or any way to access the phone without wiping data.
We need to look into the messages, phone calls record to find clues.
This is a serious query someones life is at stake here.
Every and any approach will be appreciated.
Click to expand...
Click to collapse
If you were a law enforcement member...then you would already know how to get what you need done.
Thus....you're a liar.
Sent from my Note 3 via Tapatalk

S7 Edge Lock Screen issue, wont unlock

I bought two Galaxy S7 Edge phones recently and have noticed this issue on both phones now. Both are also updated to the latest firmware. Both of us have fingerprints set up and a pattern backup. So far, the issue has occurred to us both twice. I happen to always use my fingerprint to unlock and she always uses pattern out of habit from a past phone. She brought it to me a couple of days ago and said her phone says to wait 60 minutes and try again. I asked how many times she entered it wrong, because of course I thought she entered it wrong. She said she didn't enter it incorrectly. I asked if she tried to reboot, of course not. Anyways, I held on to it and after 60 minutes I entered the pattern to unlock her phone and sure enough it wouldn't work. I rebooted, and tried again and it worked. OK...Weird.
The very next day, it happened on my phone. I always use my fingerprint though so it told me no match found. Say what? Tried again. Same thing. OK, swipe and tried my pattern. It says its incorrect and to try again in 30 seconds. 30 seconds later, I tried again and it locked me out for 60 seconds. This time I rebooted, and after it was done and 60 seconds had passed my pattern was working again.
I don't get why it randomly seems to not recognize that we are putting in the correct pattern or fingerprint. I am however happy that a reboot seems to resolve the issue. Is no one else experiencing this?
Mine doesn't lock instead!
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
shunail said:
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
Click to expand...
Click to collapse
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Viper41086 said:
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Click to expand...
Click to collapse
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
shunail said:
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
Click to expand...
Click to collapse
Hmm.. Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.
Factory Settings Reset did it
Factory Settings Reset did it however gestures and smart stay are still issues!! Then I courage myself to do Factory Phone Reset and dang the issue with the gestures persists!!
Bump.
No one else is having this issue? I just happened to be the only one with two new phones that do it?
This literally just happened to me! I was walking to a friend's house and was using the phone just fine - was using Facebook Messenger and Spotify. All of a sudden, I try to unlock it (I have a pattern to draw, not a code) and it doesn't work. I have no idea what's going on but I don't want to factory reset and lose all my contacts and pictures. I only have four tries left to unlock it before it automatically resets itself. I've tried using the Android Device Manager to set a temporary password but since there's already a pattern to draw it won't bypass the lock screen for some reason. I never thought to check the security settings on my phone (why would I if I had a lock screen on it?) so I can't use the Samsung equivalent either. I'm extremely frustrated - been looking for help for about an hour and I'm finding absolutely nothing. It's clearly been a problem before and yet there's no solutions or explanations as to why it's happening??
While I am still having this issue sparsely, I can get around it simply by rebooting. It's just annoying to have to do so.
It's anew feature of S7 called SMART LOCK, meaning your phone knows if you're in a safe place such as your Home, your Car or if you paired a smart watch with your phone and added it as trusted device, as long as you're connected to your watch, the phone knows you're in a safe place so you dont need to enter password to your phone. Or if youre in your car or at Home, then you wont need to enter password to open your phone. But if you want to remove this feature and want to swipe or enter your pin no matter where you are then do this..go to:
SETTING>LOCK SCREEN & SECURITY>SECURE LOCK SETTING>SMART LOCK. Here you'll see "Trusted Places" and "Trusted Device" Just edit or press and hold whatever is in there, e.i your watch, your home address etc...then remove and you should be good to go.
Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.

After Power ON, MUST use Knock Code first instead of fingerprint?

Anyone else seeing this behavior? On my 995, whenever I restart, or power on my phone.. I have to use the Knock Code to get into my phone, and it says "fingerprints unavailable for use" or something to that effect.
I find this odd behavior.
Its not odd behavior its LG behavior.
Unfortunately there's no way around it.
turn off secure startup in security...
Your fingerprint is encrypted and you phone can't access encrypted data until you unlock it after a reboot. So its kinda a catch 22 where you will always have to unlock with a pin after startup instead of fingerprint. Your fingerprint is biometric data and obviously can't be changed so it needs to more secure on your phone than your pin which you can change. It is this way on most phones with fingerprint readers.
Double0EK said:
Its not odd behavior its LG behavior.
Unfortunately there's no way around it.
Click to expand...
Click to collapse
It's not just LG, my Samsung S7 and Note 7 both required pin code on first log in after a reboot/boot up
It's part of Android now.
nest75068 said:
It's not just LG, my Samsung S7 and Note 7 both required pin code on first log in after a reboot/boot up
It's part of Android now.
Click to expand...
Click to collapse
It's not even Android. My work phone is an iPhone and it has the same behavior. Which drives me nuts because our work phones require us to change pin codes every couple of months and we can't recycle codes.
I turned off secure startup as I don't need kids messing with my phone and I imagine after ten attempts if wipes it?
reaverclan said:
I turned off secure startup as I don't need kids messing with my phone and I imagine after ten attempts if wipes it?
Click to expand...
Click to collapse
30 attempts for secure boot
If I'm right, the op is taking about setting the fingerprint to unlock but it still requires the pattern. You will notice this if you use a third party app or launcher to lock screen. E.g. Nova launcher double tap to lock screen. It will tell you fingerprint is unavailable.
A work around to this is to doubly tap the top part of the screen (the bar where the date and signal strength is).
This will allow you to unlock with fingerprint.
If you use the stock lg launcher then double tapping anywhere on screen shows you to unlock using fingerprint.
koppee1 said:
If I'm right, the op is taking about setting the fingerprint to unlock but it still requires the pattern. You will notice this if you use a third party app or launcher to lock screen. E.g. Nova launcher double tap to lock screen. It will tell you fingerprint is unavailable.
A work around to this is to doubly tap the top part of the screen (the bar where the date and signal strength is).
This will allow you to unlock with fingerprint.
If you use the stock lg launcher then double tapping anywhere on screen shows you to unlock using fingerprint.
Click to expand...
Click to collapse
I'm working with a developer of Screen Lock Pro to try and find a workaround for this. Currently his app will work on Android 5 and 6 by delaying the lock for 5-10 seconds but it's currently not working on Android 7 on LG (it is working on Pixel and Nexus devices).
Hmmm... Not sure I understand this behavior. My fingerprint is much more complex than a 4-digit code that can eventually be brute-forced (phone wipe or not - in theory I mean).. so why wouldn't my fingerprint be the top-most factor in unlocking the phone? I mean.. say I'm one of those guys that uses his last four of an SSN like an idiot, and someone knows that about me.. boom, they're in my phone. Do iPhones do this for real (as stated above)?
CHH2 said:
It's not even Android. My work phone is an iPhone and it has the same behavior. Which drives me nuts because our work phones require us to change pin codes every couple of months and we can't recycle codes.
Click to expand...
Click to collapse
Interesting. I wonder what type of MDM Solution your company is running...
dbornack said:
Hmmm... Not sure I understand this behavior. My fingerprint is much more complex than a 4-digit code that can eventually be brute-forced (phone wipe or not - in theory I mean).. so why wouldn't my fingerprint be the top-most factor in unlocking the phone? I mean.. say I'm one of those guys that uses his last four of an SSN like an idiot, and someone knows that about me.. boom, they're in my phone. Do iPhones do this for real (as stated above)?
Click to expand...
Click to collapse
Yup, every time I restart my iPhone, it asks for my pin number and the finger print reader is inoperable. Even when I don't restart my iPhone for a while, it will occasionally lock out the reader and require a pin to wake.
rudbwoy said:
Interesting. I wonder what type of MDM Solution your company is running...
Click to expand...
Click to collapse
Had to figure out where in the menus to dig through to find out who it is. (I seriously do not like how Apple sets their phones up.) Looks like it is AWMDM.
CHH2 said:
Had to figure out where in the menus to dig through to find out who it is. (I seriously do not like how Apple sets their phones up.) Looks like it is AWMDM.
Click to expand...
Click to collapse
Airwatch, by VMware. MDM....aka you're being watched...
rudbwoy said:
Airwatch, by VMware. MDM....aka you're being watched...
Click to expand...
Click to collapse
I always assume as much. Not really a bother for me. The iPhone is a work phone that I don't like carrying or touching. My personal phone is always my go to for anything unless it is work related.
I have this on my nexus 6p also. When ever i reboot the phone it requires me to use my pattern to unlock. It's a "feature" of sorts. Not going to go into my thoughts as to why but i think i may understand why they did that.
In case anyone is wondering, a few conditions that force you to use backup method are being left alone (with no smart locks enabled or active) for 4 hours, a reboot, and a failed scan 5 times in a row.
The reboot case is due to encrypted data (no matter what you do, your phone is encrypted on boot, unless you fix that, however, you phone will still treat it as such). The only reason I can imagine for the time out is in case a ninja chops off your fingers in your sleep. As for the wrong input, that seems annoying sure, but odds are if you got the fingerprint wrong 5 times in a row, it's not you.
Yeah v10 does this as well on fresh boot ups.
I'm not sure I understand the reason behind it I would think it would be less secure this way.
Sent from my LG-H901 using XDA-Developers mobile app
Vuciz said:
In case anyone is wondering, a few conditions that force you to use backup method are being left alone (with no smart locks enabled or active) for 4 hours, a reboot, and a failed scan 5 times in a row.
The reboot case is due to encrypted data (no matter what you do, your phone is encrypted on boot, unless you fix that, however, you phone will still treat it as such). The only reason I can imagine for the time out is in case a ninja chops off your fingers in your sleep. As for the wrong input, that seems annoying sure, but odds are if you got the fingerprint wrong 5 times in a row, it's not you.
Click to expand...
Click to collapse
I'm not sure I'm following as to why encryption matters. Are you saying my fingerprint data is encrypted? If so, why isn't my PIN also encrypted?
Speaking of fingerprints has anyone run into the issue where the phone "forgets" your print? I have had this happen at random times and while the fingerprint data is still saved the phone fails to recognize my finger so I have to set it up again.
Sent from my LG-H901 using XDA-Developers mobile app

Screen Lock on S7 Edge - Bypass Help

Hello, I'm stuck with my s7 edge screen lock, I've always used my fingerprint scanner but when configured enterprise email account into the cellphone it asked me to set a PIN (weeks ago) and since then I just used fingerprint to unlock it, however yesterday my batery ran out and its asking for this PIN now. I don't have the samsung account to unlock it and ADM from google wont set a temporary password as "there is one already in place"
1. My phone is not rooted
2. I don't have any recovery tool installed
Is there any zip or bypass up to date that I could flash via SD card to remove the lock screen, please help
Short answer - no. You'd need to factory reset the device or enter the pin.
If security was that easy to bypass, it wouldn't really be security.
NJ72 said:
Short answer - no. You'd need to factory reset the device or enter the pin.
If security was that easy to bypass, it wouldn't really be security.
Click to expand...
Click to collapse
There are tons of tutorials of screen unlocking and even apps that you just plug into the USB and click "screen unlock bypass" thing is I did not find any for S7 Edge, that is my question, no need to reply with such unexplored answer.
jackzinh said:
There are tons of tutorials of screen unlocking and even apps that you just plug into the USB and click "screen unlock bypass" thing is I did not find any for S7 Edge, that is my question, no need to reply with such unexplored answer.
Click to expand...
Click to collapse
#1 - There may well be lots of apps which claim to do this. If it was actually that simple, why would you have a screen lock in the first place? These are snake-oil type apps
#2 - Any apps you may have found that do work probably (almost certainly) don't work beyond Android 4.4 as security became a much larger focus for the OS as a whole
#3 - just because I haven't cited sources doesn't mean that I haven't conducted previous research. I had an issue where my Google Pixel C would not authenticate with the pattern key. I could not bypass it and had to extract all the data I could using AirDroid before factory resetting the device
It wasn't an 'unexplored' answer, it was merely telling it to you straight rather than trying to sugar coat it. Remind me not to answer your question next time. :good:
It doesn't mean that it's not the answer you seek, it's not the truth. There's a reason why people are told to remember passwords, and if their memories suck, they should write it down somewhere.
Newer phones are more securely locked than older phones now precisely for the reasons that Android is being made more secure due to demands for use in corporate and government settings. as far as I know none of those hacks works for anything higher than Android 6.0, and the S7 launches with that Android version.
Sent from my Galaxy S7 Edge Duos via Tapatalk
I'm in the same boat, took out my S7 after a couple of months, and do not remember the password anymore. The only saving grace is, it still connects to my home wifi network. I'm able to use Android Device managr to locate it, make it ring, send a lock meesage to it. I've logged into my samsung account, it lists the S7 edge as one of my devices but, it is unable to locate the phone. I may not have setup Samsung findmyphone on the device after I reset it t factory default in the past, which is why it is unable to locate it.
The phone is turned on, and connected to my home WiFi - but, is obviosuly not being located by Samsung Fund My Phone. There is NO option to reset, recover password, it have bumped upto 60 minutes wait to try again as I;ve entered the password unsuccessfully multiple times.
All the guides I've read on the net are completely useless, they all either require rooting, which I dont have as I had corporate email setup on it and the IT policy woulndt allow rooted phones ot be used, or they default to hard resetting the device. Some suggest after multiple failed attemps, the option to reset password should show up on the lock screen, but, all I get it, please try again in 60 minutes.
The phone is legitimitely mine, Android Device Manager finds it under my gmail account, but, Samsung doesnt seem to talk to it - is there any option avaialble?. I really don't want to reset the phone. I've emailed Samsung support as well, but sentiment on the net is, they're no apple when it comes to support.
Android normally secures your device by demanding a PIN, pattern, or full password. Your phone isn't useless if you forget the unlock code — you can bypass lock screen on Samsung S7 Edge.
As Google tightens security, this has become more difficult on modern versions of Android. But there's always a way to make your phone usable again, as long as you remember your Google account's username and its password.
Older versions of Android — Android 4.4 KitKat and older — have an integrated way to bypass your pattern, PIN, or other password if you forget it. Google removed this feature in Android 5.0 Lollipop, so you'll have to use a different method if you have a device with a newer version of Android.
To find this feature, first enter an incorrect pattern or PIN five times at the lock screen. You'll see a "Forgot pattern," "forgot PIN," or "forgot password" button appear. Tap it. You'll be prompted to enter the username and password of the Google account associated with your Android device.
Thanks Adeliz, however...
RizSher said:
All the guides I've read on the net are completely useless, they all either require rooting, which I dont have as I had corporate email setup on it and the IT policy woulndt allow rooted phones ot be used, or they default to hard resetting the device. Some suggest after multiple failed attemps, the option to reset password should show up on the lock screen, but, all I get it, please try again in 60 minutes.
Click to expand...
Click to collapse

Google Smart Lock still not working, lets find a way to make it work again.

Hey guys,
I had to reinstall my Note 8 yesterday, with the fact that (like many other note 8 users) my google smartlock isnt working anymore.
I had it working by accident, out of the blue the smartlock menu opened on my phone and let me choose my trusted locations.
Can`t figure out why it popped up, but it just did once without that i triggerd it.
Anyhow,i reinstalled my phone yesterday and its not working anymore so i really want it to work again.
I did some research this morning to find out which service/activity has to be opened to show the smart lock menu.
I found a that a few activities from the google play services open up parts/options from the smartlock menu, but the actual menu to select the option to add trusted places or activate the body detection.
The body detection can be activated manually if you use a activity launcher.
There has to be a way to activate/open up the menu for the smart lock settings, we only have to find it.
Anyone has an idea how we can manage it?
Any idea`s are welcome, maybe we can figure it out together.
I found out how it works, not by opening a service or an activity but how to trigger the smartlock menu.
First of all you need to activate google smartlock as trusted agent.
Then you go to google maps and set your home location, once you did that you have to unlock your phone multiple times.
I didnt count how much times you need to unlock your phone, but its a guess around 30 a 40 times could be some more could be some less.
You have to do it in your house location, while unlocking there is some kind of counter which counts how many times you unlocked your phone in your house.
After a while when your unlocking your phone the smartlock notification will pop up and tells you that you have unlocked your phone for in the house area for a dozen times.
It will allow you to click on it and set your location as trusted place.
Also it allows you to enable body protection, trusted devices, and trusted voice.
It happend to me yesterday while using the phone for a couple of times and i had to unlock it for a couple of times.
Be carefull, when you extit the menu there is no option to get it back again.
Well, only the next morning because the phone will prompt a message that the lock has been enable for not using the phone for 4 hours.
Thats the only time after the first time that you can change your settings.
Hope you guys are helped with this information.
Trusted Places.
Been playing with this this morning in the aftermath of flashing Lineage onto a Moto G phone and Nexus 7 tablet (great ROM BTW and my first foray into phone hacking !)
Despite appearing to set up correctly I found TP didn't actually work but I think I've come up with a fix which has worked on both the above devices plus a stock Sony Xperia Z2 and my OH's Nexus so that's 4 for 4 !
1. Go to Trusted Places
2. If you've already added a place then long touch it and edit, if not touch Add Trusted Place
3. When the map pops up touch it then on the full screen place a finger anywhere and move the map around under the pin a bit then position the blue dot under the X below the pin.
4. Now touch Update and it should come back with the exact address instead of GPS coordinates.
5. Now go back to Trusted Places and touch the location and check that it's turned on
That's it, you may get a warning message the first time you unlock afterwards but beyond that a simple up swipe from the lock screen should open it.
AAAAAA
Nicksterrr said:
I found out how it works, not by opening a service or an activity but how to trigger the smartlock menu.
First of all you need to activate google smartlock as trusted agent.
Then you go to google maps and set your home location, once you did that you have to unlock your phone multiple times.
I didnt count how much times you need to unlock your phone, but its a guess around 30 a 40 times could be some more could be some less.
You have to do it in your house location, while unlocking there is some kind of counter which counts how many times you unlocked your phone in your house.
After a while when your unlocking your phone the smartlock notification will pop up and tells you that you have unlocked your phone for in the house area for a dozen times.
It will allow you to click on it and set your location as trusted place.
Also it allows you to enable body protection, trusted devices, and trusted voice.
It happend to me yesterday while using the phone for a couple of times and i had to unlock it for a couple of times.
Be carefull, when you extit the menu there is no option to get it back again.
Well, only the next morning because the phone will prompt a message that the lock has been enable for not using the phone for 4 hours.
Thats the only time after the first time that you can change your settings.
Hope you guys are helped with this information.
Click to expand...
Click to collapse
Hi,
It only gave me On Body Detection and I enabled it but it doesn't work! Is there really no way to prompt it again? It really pisses me off, no Smart Lock in setting whatever i do... I just want my Dumbphone and Dumbwatch to work together so I don't have to unlock the phone 89789 times a day. I updated the Play Store Services, turned Trusted Agent on and off, rebooted the phone 1951951 times... I've been googling this for months and no solution... It's unbelievable to me that this issues persists for years and I can bet thousands of people wrote complaints to both Google and Huawei! And the worst part is, it used to work and it just stopped and disappeared for no reason at all... I don't want to root my phone as it is still under warranty and I don't want to lose it...
Thank you for any even potential help! Have a great day!

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