MMS Issues with Consumer Cellular - Essential Phone Questions & Answers

My wife just got in her Essential phone and is on Consumer Cellular, she is having an issue receiving MMS from her friends, as it always says "Pending download". She turned off wi-fi (I saw this in another thread) but it still won't work (although mine come thru just fine). I know this is an APN issue as she just put the card in and went to town but she doesn't have the option to change the APN settings. How can we change the settings?

We figured it out, just had to "Clear network settings" and the APN's opened up for editing. Entered the data and restarted, works like a charm.

Essential phone
Hi, I've also got an essential phone and also use consumer Cellular, but I can't get my sim card to work in the essential phone. I've contacted the previous carrier, Sprint, and the phone is unlocked, and I've contacted consumer Cellular but nobody seems to know exactly what's going on with my phone. Did you have any problems like this? Can you help me at all?
Thanks

Related

Is T-Zones Dead?

My network access is suddenly dead too. I've used TZones for years, but now I can't get any kind of data connection. Voice works fine.
Ran the tmobyjoe599.cab a couple of times, rebooted. No joy. I did notice there was no APN value entered, but manually adding wap.voicestream.com or epc.tmobile.com didn't make any difference.
Called 611, but they are clueless. Got various canned answers like "Tzones was never intended to allow web access" or "We've been upgrading all our APNs" and "There is a know Tzones proble, but we don't know what it is, or what the symptoms are."
Anyone know what's going on? (The phone is a HTC Touch Cruise/Polaris w/WM6.1 if it matters)
my tzones work... i use epc.tmobile.com
Solved: Is T-Zones Dead?
klausner said:
My network access is suddenly dead too. I've used TZones for years, but now I can't get any kind of data connection. Voice works fine.
Ran the tmobyjoe599.cab a couple of times, rebooted. No joy. I did notice there was no APN value entered, but manually adding wap.voicestream.com or epc.tmobile.com didn't make any difference.
Called 611, but they are clueless. Got various canned answers like "Tzones was never intended to allow web access" or "We've been upgrading all our APNs" and "There is a know Tzones proble, but we don't know what it is, or what the symptoms are."
Click to expand...
Click to collapse
Well reports of TZones death may be premature. Tried my SIM in another phone, and was able to make a data connection.
So I put the SIM back, and ran tmobyjoe599 again. Still no joy. Started to worry I would need to do a hard reset on the phone.
Noticed that when I looked at the connection settings, there were no entries visible under the modems tab. Ran tmobyjoe599 again, still nothing visible. Started to manually add a modem, but found that the name "My Connection" was already in use.
So I went into the registry, and ham-handedly deleted all references to "My Connection". Still no joy. So on a hunch I did the same to all entries under connections headings for "T-Mobile US". That made the whole "T-Mobile US" section under Settings->System->Connections disappear. Which was a good thing. Ran tmobyjoe599 yet again, and finally things worked. The "T-Mobile US" section was back, and two proxies were now visible.
So it looks like something was corrupted. T-Mobile was useless for troubleshooting. Couldn't even definitively say if the problem was me or the system.
Maybe this thread will help someone else.
:[
I had a problem similar to yours, what I did was go to my.t-mobile.com and change my phone model from a t-mobile wing to a dumbphone ie. Nokia 5310 and Presto!
Somehow, it started working.
I hope it helps!
epc.tmobile is now rejecting my G1 on tzones.

just got data T8282...cant connect on ATT!

cant anyone help me out with this? i went through the AT&T fuze tutorial online yet it still cant connect.
i dont think its because my device is a -82 vs the newer -85 is it? i got this phone with the understanding that the -82 will work but not at full 3g speed. thanks!
ive downloaded/installed the proxy patch 2.1 and att wat medianet and mms cabs...to no avail
Is the phone running a stock HTC ROM? If so, just run the HTC Connection Setup Wizard from Start -> Settings -> Connections. It will detect your AT&T SIM, and configure the MEdia Net connection correctly.
Oh, and moving out of ROM Development.
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
this page to be exact
http://www.wireless.att.com/answer-center/main.jsp?t=solutionTab&solutionId=KB95893
got up to the proxy part since there is no proxy program thing my t8282
b-16707 said:
yea i have that set with wap.cingular access point and it cant connect still....no usernames or passwords or domains.
Click to expand...
Click to collapse
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
NotATreoFan said:
When you look at the advanced setting of the connection it created, make sure that under Proxy Settings only "This network connects to the Internet" is checked. "This network uses a proxy server to connect to the Internet" should be unchecked.
Click to expand...
Click to collapse
yes those are done.
Sean3 said:
I've used the T8282 on ATT and am currently using T8285. Both worked without a problem. Is the phone detecting your sim card? Is ATT network set-up, but your just showing now service? Look at your phone settings and check to see if a band has been selected ie GSM 1900/2100, auto etc. I don't recall the stock rom as well, haven't used it in 6 months, but if I recall, go to settings tab in manila, select the phone, wifi, internet etc. option, then select phone. You should find an option that says change band. Select it and see what band your phone is set to. If anything, check auto, and see what happens.
Click to expand...
Click to collapse
if it doesnt detect the sim card i wouldnt be able to call right? i can call. phone functions fine (cant send txt messages though for some reason but can receive).
im looking under settings > phone
Current network: AT&T Wireless
network selection: automatic
band: both network and GSM/UMTS set to auto
Did you say above that there was no username or password set in the settings->connections->connections? In other words the required username and Pass of Medianet?
yes those fields are left blank as per atts support page i linked
Go ahead and select "manage connections" under Media Net. On the next screen choose edit and go through until you can add the user and pass
All caps
Username: [email protected]
Pass: CINGULAR1
I had to fill these in manually when I first received my T8285. My data worked thereafter.
You're configuring your unlocked HD via the set up of a carrier based ATT Fuze. I think may be some of the problem. I configured the settings on mine seemingly a hundred times, but never in the manner suggested by the linked support page.
yea i was reading that and just checked this thread
http://forum.xda-developers.com/showthread.php?t=447648
and did what you said....no luck
tried [email protected] and [email protected] too
this is stupid. haha shoudltn be this hard. thanks for all the support, i appreciate it
lady at att did say this plan took effective 1.5 weeks ago so even though i called in today to change my plan to a data one...it should be working...
probably be easier if i could screenshot my phone....
Mine is [email protected]. Out of curiosity, did you input it in "all caps"?
yep tried:
[email protected]
[email protected]
[email protected]
[email protected]
my sim card is really old...can that be a problem??
phone should be "dialing" wap.cingular correct?
i wonder if there are problems with my phone because i cant send text messages either and if i go to settings > phone > services tab > voice mail and text messages.... it cant get any info from the network...
Yes indeed. Mine is two years old. Some that still have the cingular card have had issues. I guess the quickest way to find out is pop someone else's sim in to see if it configures your setting properly. When you go through set up initially, your ATT settings should be populated automatically. I'd like to see you get this working.
well my sim card is way beyond that. it was before att changed their name to cingular (and apparently back to att again now). got it when i got the sony ericsson t610 when it was first released...2003???
i wonder if this truly is the problem and i wonder if i take it into a store will they help me out since i have an unsupported phone.
phone when i got it new was able to call right away when i first got it and first popped in this oldie sim...so as far as settings are concerned, its working in that aspect
A sim that old could most certainly be the problem. ATT should support you. If it's the sim, then it's a service related issue and not an issue with the device. It may be that you just run by att and have them pop one of theirs' in and see. Another thought, after inputing the username and Pass, are you soft resetting?
I've used this cab on some devices (e.g. xperia) to get the AT&T data to work.
http://forum.xda-developers.com/attachment.php?attachmentid=67434&d=1201326345
see if that helps for you. I believe it's designed for the Tilt but shouldn't do any harm on your HD...
ok i finally figured this out after going to the att store. it turns out it was indeed my sim card that was keeping me from sending text messages (back in this old thread i started http://forum.xda-developers.com/showthread.php?t=515288&highlight=send+text+messages).
the online issue was due to 2 things. the att lady told me she had added a data plan but turns out when i went to the store the dude there checked and there was no data plan. second was again because of the old sim card.
my sim card was from back in the days of the sony ericsson t610 back in 2003 before att became cingular (and now back to att again).
so hopefully this thread can be future reference for others that may have trouble with their blackstone! woohoo!! i am connected now. feels good to have internet everywhere i go.

Wifi calling not working on G955N (Korean S8+)

Hello all,
Got my G955N in my hands. Followed the threads here to get TWRP installed, used it to install Batman ROM, then used TWRP to flash the AT&T CSC as my provider is AT&T.
In my pull down menu I do have the option for WIFI calling, however whenever I hit it, it fails (seems I can't post pics, so here is the text I get: "Loading, this may take a few moments" then it blinks a few seconds in and repeats. Then it goes to "Please try to set up WIFI calling again later."
I know it's an issue with my phone specifically because my wife's AT&T iPhone7 has WIFI calling working fine (not an ISP issue at home) and I swapped her SIM into my phone and I still got the same error. So it's something with the phone and not likely an account level issue (although maybe? Who knows at this point?)
Also, when I enter the testing menu, I see that "Data Service: Disconnected" which I'm not sure is right? Also, VOLTE Provisioned is not selected, however each time I do select it, it immediately goes back to deselected the moment I navigate away from the testing menu. I can reselect it all day and it still goes back to deselected the moment I move out of the screen.
I've read until my eyes bleed and tried just about everything I could find to try and no joy.
Any ideas?
P.S. got pics if anyone wants me to email them to you for clarity. Guess I'm too new here to be allowed to post pics
To follow up:
Turns out it was an account based issue. Seems AT&T tries to verify the IMEI when attempting to use Wifi calling. So unless registered in the network, it isn't going to work.
And the kicker is, AT&T won't allow Wifi calling or other services with any phone they didn't sell. You can toss in your SIM and use calling, but they won't activate other features if you try to bring your own phone.
So I spent yesterday switching to T-mobile and am now fully functional with all the features of my phone working as they should. AT&T lost me as a customer.

MMS issues...

Got my PH1 yesterday and really do like it. Really struggling with APN settings. I have Cellcom (Wisconsin based using Verizon Network), I put in my sim and change network type to global(I’ve tried most of the other options) I can go into Edit Access Point and modify the majority of the info except APN Type...needing to add mms to the “default,dun,supl” or course that is grayed out. Which results in texts going thru but mms photos and group messages sit and spin until erroring out. Doesn't matter if wifi is on or not. Any ideas?
I have tmobile and can't sent MMS photos or group text. Tried everything. I receive them fine.
I have Verizon and can't change most things. I put in
http://mms.vtext.com/servlets/mms
For MMSC and photos work for me.
Sent from my PH-1 using Tapatalk
Bboldajr said:
Got my PH1 yesterday and really do like it. Really struggling with APN settings. I have Cellcom (Wisconsin based using Verizon Network), I put in my sim and change network type to global(I’ve tried most of the other options) I can go into Edit Access Point and modify the majority of the info except APN Type...needing to add mms to the “default,dun,supl” or course that is grayed out. Which results in texts going thru but mms photos and group messages sit and spin until erroring out. Doesn't matter if wifi is on or not. Any ideas?
Click to expand...
Click to collapse
Did you already have an existing activated sim that you just popped into the essential? I ask cause I know people were having issues with Verizon not properly Activating a new Sim in the essential phone but if you just took your existing one it mostly worked out of the box with little fuss. I've never heard of cellcom or read of anyone using it before. Sorry if this isn't helpful.
Cellcom (Wisconsin carrier) uses Verizon's network and I have an already activated SIM that works with my Cellcom purchased Galaxy S8+. I pop it into the PH1 and it can make calls and send texts but group messages and photos are a spinning mess and a no go. When I call my carrier's help desk the answer I get is "if its not a phone that we have sold in the past or currently sell it will not work on our network" Then I go to the Verizon site and type in the PH1's IMEI number and get the thumbs up that it's completely compatible. It looks like the only way to get the PH1 to fully work is to root it - which I'm not going to do.
Have you tried factory resetting with the sim in?
Sent from my PH-1 using XDA-Developers Legacy app
Bboldajr said:
Got my PH1 yesterday and really do like it. Really struggling with APN settings. I have Cellcom (Wisconsin based using Verizon Network), I put in my sim and change network type to global(I’ve tried most of the other options) I can go into Edit Access Point and modify the majority of the info except APN Type...needing to add mms to the “default,dun,supl” or course that is grayed out. Which results in texts going thru but mms photos and group messages sit and spin until erroring out. Doesn't matter if wifi is on or not. Any ideas?
Click to expand...
Click to collapse
Did you ever find a solution to this?

x below lte signal and not internet connection help!

Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection, ive tried the following, remove sim and put it back in (both with the phone off and on), checked my apns which i never had to mess with before (which i didnt have this issue yesterday just saw it when i got to work which i usually have lte signal), turn on and off airplane mode, turn off and on mobile data, ive tried every fix i could think of so far with none of them working.. my cell service is been paid and i checked my straight talk account to make sure, but now comes the weird part when im connected to wifi and pull down the quick toggles it shows no x under the lte (see screenshot below) does anyone know how to fix this issue i rely on my lte data for directions and gps at work.
Phone info:
Android 8.1 beta opp5 rooted
Thanks to anyone that can help!
I am having this same issue as of this morning, and I am on the Straighttalk AT&T network. I wonder if they just updated their APN network and our APN settings need to be updated too? If so, I'm not sure what settings to use.. using the straight talk website and selecting "Android 4.0" (the newest version listed), it shows the settings I'm currently using. Anyone else having/resolved this issue?
ArmStrongDickPunch said:
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection,
Click to expand...
Click to collapse
Borrow a (different carrier) SIM from a friend to see if it is a network issue. If the LTE works on that SIM, go to ST and have them provision another SIM for you (free). If the LTE still doesn't work, back your phone up, wipe it, flash a full image.
ArmStrongDickPunch said:
Hello so as stated above for some reason i have an x below my signal bar but it still says lte but not connection, ive tried the following, remove sim and put it back in (both with the phone off and on), checked my apns which i never had to mess with before (which i didnt have this issue yesterday just saw it when i got to work which i usually have lte signal), turn on and off airplane mode, turn off and on mobile data, ive tried every fix i could think of so far with none of them working.. my cell service is been paid and i checked my straight talk account to make sure, but now comes the weird part when im connected to wifi and pull down the quick toggles it shows no x under the lte (see screenshot below) does anyone know how to fix this issue i rely on my lte data for directions and gps at work.
Phone info:
Android 8.1 beta opp5 rooted
Thanks to anyone that can help!
Click to expand...
Click to collapse
I called STW tech support, and they told me I had the wrong APN... I updated my APN settings (but really it was nothing other than changing the ID, so I don't think it had any real effect) and still had no data. After checking downdetector.com, it appears there is a widescale data outage with straight talk (or more specifically, AT&T). One of the commenters stated the following:
"I can confirm the issue is DNS. If you have the ability to changes the DNS on your phone, you can restore service. If you have Android + Root, I used DNS Override successfully. Just set DNS Servers to Google's"
I just used DNS Override ($2 app) to set my DNS servers to Google's and that resolved my issue. Hope that helps. If you don't want to spend $2, there are some free apps that also will change the DNS servers for you, and there are other methods detailed here: https://forum.xda-developers.com/ge...ide-how-to-change-dns-android-device-t3273769
Update: earlier that day ot seemed to resolve itself while i was driving at work amd got to my destination which was about an hour away and once i looked at my phone ot no longer had the x and had full service amd working lte so idk maybe it was cell tower maintenence but don't know for sure but the issue hasn't happened again tho but thanks for everyone for the help and suggestion!

Categories

Resources