a few questions - Essential Phone Questions & Answers

Have just managed to purchase the phone on prime day
Been wanting this phone since release difficulties getting it (I'm in the UK) and the price of it ruled it out for me at the time.
In hindsight I'm glad I've left it until now as obviously there were a few issues on release and as I understand it many of these have been ironed out with 8.1.
I just wondered if anyone could answer the below...
1. Does it yet have double tap to wake? I saw in some earlier posts it was due to come ?
2. Does it have, can it get face unlock. With us some months on now since its release many of the current phones have this and my current phone (honor 10 ) also. It's a feature I have to found to be really useful with not having double tap to wake.
3. Does the phone have Google now page to left of homescreen?
4. Being in the UK can anyone recommend the best charging plug to use as obviously this with come with a 2 pin plug.
Thanks for the help

hpsauce37 said:
Have just managed to purchase the phone on prime day
Been wanting this phone since release difficulties getting it (I'm in the UK) and the price of it ruled it out for me at the time.
In hindsight I'm glad I've left it until now as obviously there were a few issues on release and as I understand it many of these have been ironed out with 8.1.
I just wondered if anyone could answer the below...
1. Does it yet have double tap to wake? I saw in some earlier posts it was due to come ?
2. Does it have, can it get face unlock. With us some months on now since its release many of the current phones have this and my current phone (honor 10 ) also. It's a feature I have to found to be really useful with not having double tap to wake.
3. Does the phone have Google now page to left of homescreen?
4. Being in the UK can anyone recommend the best charging plug to use as obviously this with come with a 2 pin plug.
Thanks for the help
Click to expand...
Click to collapse
1. No
2. Standard Google Smart Unlock has face unlock option. Finger print reader is much faster.
3. Yes.
4. You can use an adapter along with the supplied charger. Just Google us to uk power adapter. Or else buy any USB PD charger.

Related

Freedom Universal Keyboard issues

Gentlemen,
Has anyone managed to get this thing working, and which drivers/profile did they use? I accidentally stumbled on a sale, and didn't pick up the normal one, but the "universal" - since I had expected it was the newer, better version.
Well, little did I know... I can connect to it, but there's no data coming through (read - no key presses register on the device at all). I've raised a ticket, but that could take a while - and I want to use it!
So, any pointers?

Help needed to buy a preowned Universal

Hi,
Could you guy's please help me out: I want to buy a preowned ("used" or "second hand") Universal.
If I was to have 10 minutes to test if the device is working without faults, what should I look after?
I figured that I should test:
- Reset: check the screen and any possible error messages
- See if strange effects appear on the screen, when rotating it
- Check the keyboard and other keys
- Check Bluetooth connectivity
- Check WLAN connectivity
- Check the phone with my SIM-card
Anything else worth checking?
I already have a Blue Angel and I like it so much (actually I depend on it, as I found out when I had to send it in two weeks for reapir), that I figured another phone as a backup would be nice - so why not move to the Universal for it's VGA-screen and faster processor.
My last question would be: is it really that much better? Or will it rather be annoying to have an even bigger phone, than the BA?
Thanks for your time and patience!
Best regards,
vma
That seems like a pretty good list. I'd probably want to add testing an SD card with it as well. The main thing I'd probably focus on would be the physical aspects of it because from a software point of view you can always hard reset the device and start fresh. (And honestly that's what I'd probably do first thing if I bought one second hand.)
I really can't speak to a comparison with the Blue Angel since I've only had the Universal. I've never had an issue with the size of the Uni as a phone, but I'm not a heavy phone user as far as talking goes (though I often have the data connection on.) Plus I have a bluetooth headset that I use most of the time for calls anyway.
hi mate i myself went from the xda 2s (same as you) to the universal. it is an amazing phone! i just cant fault it (obviously the size but when wearing a suit its alright because it can just go in your jacket.)
i am actully selling my xda exec. if you live near me i will be happy to let you play around with it before you buy. it is in great condition as it was a warrenty replacement device after the last one was playing up. havent used it for a while as i have an mda vario 2 now. since it is a better size for when you are down the pub..
ill probly sell the phone for around 240 or ono. comes with a spare battery as well
if you are interested my email is kerbys at gmail.com
most important from HW view is 2 check miniUSB connector, it loves to disconect from motherboard. if it will B possible try to connect it 2 computer, at least for few secs. if new HW appears in comp probable that its not dammaged, if U wonthave access 2 comp try 2 charge it (red led should be on)
vma said:
Hi,
Could you guy's please help me out: I want to buy a preowned ("used" or "second hand") Universal.
If I was to have 10 minutes to test if the device is working without faults, what should I look after?
I figured that I should test:
- Reset: check the screen and any possible error messages
- See if strange effects appear on the screen, when rotating it
- Check the keyboard and other keys
- Check Bluetooth connectivity
- Check WLAN connectivity
- Check the phone with my SIM-card
Anything else worth checking?
I already have a Blue Angel and I like it so much (actually I depend on it, as I found out when I had to send it in two weeks for reapir), that I figured another phone as a backup would be nice - so why not move to the Universal for it's VGA-screen and faster processor.
My last question would be: is it really that much better? Or will it rather be annoying to have an even bigger phone, than the BA?
Thanks for your time and patience!
Best regards,
vma
Click to expand...
Click to collapse
If possible try to put one in bootloader mode and see the bootloader version. If it is 1 or below avoid. If you get ver 2.00 or above you can be assured of the latest hardware.
d_ranade said:
If possible try to put one in bootloader mode and see the bootloader version. If it is 1 or below avoid. If you get ver 2.00 or above you can be assured of the latest hardware.
Click to expand...
Click to collapse
I agree. The G4 (which has the bootloader of 2 and above) also feels more solidly built and has a slightly better keyboard.
As well as the USB connector, also check that the phone accepts and recognises SD cards, check the infra red and check the screen carefully for scratches (you will need to hold it at different angles to a good light).
apd said:
I agree. The G4 (which has the bootloader of 2 and above) also feels more solidly built and has a slightly better keyboard.
Click to expand...
Click to collapse
Not necessarilly true. My friend's G4 is now dead and a paper weight in just 4 month's, both bought brand new, as opposed to my 1 year and 4 month old G3. I still have bootloader version 1.00 and never had been stuck in any screen while upgrading. All the ROMs I flashed worked, and I've flashed my G3 a lot.
Hi guy's,
Thanks for you replies so far. To sum it up:
- Reset: check the screen and any possible error messages
- See if strange effects appear on the screen, when rotating it
- Check the keyboard and other keys
- Check Bluetooth connectivity
- Check WLAN connectivity
- Check the phone with my SIM-card
- Check the MiniUSB Connector with a PC (new device message should appear) and with a charger (red light should turn on)
- If possible: enter Boot-Menu and check Bootloader release. If >1 then it's a G4 model, which is newer, better, more robust
This could probably help as a general aide for other's as well.
Last questions:
1) Is a G3 model really that bad? What if I had one in mint condition in my hands? Should I NOT buy it?
2) Will entering in Bootloader-Mode cause a Hardreset afterwards? Would not be nice to wipe other people's memory off the phone and then NOT buying the phone...
@xda_kerby: I live in Portugal - sorry!
Cheers,
vma
vma said:
Hi guy's,
Thanks for you replies so far. To sum it up:
- Reset: check the screen and any possible error messages
- See if strange effects appear on the screen, when rotating it
- Check the keyboard and other keys
- Check Bluetooth connectivity
- Check WLAN connectivity
- Check the phone with my SIM-card
- Check the MiniUSB Connector with a PC (new device message should appear) and with a charger (red light should turn on)
- If possible: enter Boot-Menu and check Bootloader release. If >1 then it's a G4 model, which is newer, better, more robust
This could probably help as a general aide for other's as well.
Last questions:
1) Is a G3 model really that bad? What if I had one in mint condition in my hands? Should I NOT buy it?
2) Will entering in Bootloader-Mode cause a Hardreset afterwards? Would not be nice to wipe other people's memory off the phone and then NOT buying the phone...
@xda_kerby: I live in Portugal - sorry!
Cheers,
vma
Click to expand...
Click to collapse
Yes, that is a good guide line.
To answer your questions:
- Having a G3 is not bad, as I stated from my above post. Think of it this way, if you want the latest computer chip, look for the G4, thus ensuring yourself of whatever reason they were replaced was fixed in your device. They all depend on how rough you use your device.
- No, entering a bootloader mode would not cause a hard reset. You might be referring to a setup screen where you either choose or press "0" if you want to hard reset or press "X" if you want to soft reset. They are different.
- Well, the seller should be responsible enough to know that it is his or her own duty to wipe it of by himself or herself before selling it. For what it's worth, he or she should be thanking you for doing it.
G4's perform much better with wm6 (I have both), so if you are thinking of upgrading to it then i would go for one
Sorry, if I am pushing my luck with another dumb question...
Suppose I wanted to buy one from eBay. I doubt that any seller would go through the trouble to tell me the Bootloader revision.
Is there a way to assume which Bootloader the device SHOULD have, from the purchase date, i.e. if purchased after MM.YYYY, it probably won't be Loader <v2?
Also, I have seen many sellers trying to sell a MDA PRO which has recently been replaced by T-Mobile. I imagine they had a broken one (i.e. G3 model, from what I understand) and it has been replaced by a new one (they don't write anything about refurbished). Would that be automatically one with Loader >v2?
Will the unlocking described in the Wiki work with G3 and G4?
Again, I thank you guy's for your time!
Cheers,
vma
In my experience with O2 UK, they recondition handset's and unless you ask specifically for a brand new handset, you'll receive a reconditioned G3 model.... I had a battle with them for a couple of months over this lol Broke them in the end Every handset they tried to give me as replacement was a G3.
Because of this, I think it may be hard to rely on purchase date being equivalent to model number from O2.
Thanks!
I will try my luck at eBay...
Cheers,
vma

[Q] Android geniuses, help me! Smashed Nexus 4 screen after 6 days, options?

Hey guys I need some advice on what to do with my Nexus 4 - I had it for less than a week when it slid right onto the kitchen tiles, and as a result I have an unrooted Nexus 4 with developer options disabled, a pattern screen lock and a completely smashed and unresponsive touch screen.
I don't want to fix the screen if I can help it as I would just end up selling it and would basically break even on just the repairs.
From my current position is there any way to get the phone functional in terms of being able to use a keyboard and mouse with it, perhaps as a server or some other capacity like that?
Please list any and all ideas of how you would proceed from here, from the research I've done it seems as though I'm severely limited by the fact I can't change certain settings without the touchscreen working (Such as getting OTG working)
PS. I don't care about getting data back, just want to be able to use the phone in some way so it's not a complete loss, if possible!
GrombleTromble said:
Hey guys I need some advice on what to do with my Nexus 4 - I had it for less than a week then I thought it would be fun to drop it on the kitchen tiles, and as a result I have an unrooted Nexus 4 with developer options disabled, a pattern screen lock and a completely unresponsive touch screen.
I don't want to fix the screen if I can help it as I would just end up selling it and would basically break even on just the repairs.
From my current position is there any way to get the phone functional in terms of being able to use a keyboard and mouse with it, perhaps as a server or some other capacity like that?
Please list any and all ideas of how you would proceed from here, from the research I've done it seems as though I'm severely limited by the fact I can't change certain settings without the touchscreen working (Such as getting OTG working)
Click to expand...
Click to collapse
I wonder how did u think of such S**t with this Lovely baby.
You had FUN! Now just pay the price for having fun with the unresponsive screen. Njoy.
Rohit :/ He didn't mean it literally. you are shame for us Indians..
OP - nexus 4 can't output enough power to use a keyboard or mouse.. Boot into recovery factory reset and flash a kernel that supports OTG. Then MAYBE with a Y-Cable you could connect a device to use.. though I doubt it.. Go to your nearest LG shop and repair it and BUY A CASE.
GrombleTromble;4178069..
PS. I don't care about getting data back said:
1.Cough up $150 to LG to fix it.
2. Read the return policy. In 2012, It stated you can "return the device for ANY reason within 14 days". In 2013, its been revised.
3. Sale it on amazon and ebay for $200-250.
Click to expand...
Click to collapse

ZenWatch Always-On screen option doesn't work

My newly purchased ZenWatch is set to have Always-On Screen but after 5 seconds it fades a little, then, shows the dimmed version for a second, then goes completely black so I can't see anything until I wake it again.
Wear version 5.0.1
Connecting to Android 4.4.4
This happens the same with any watch face I select: pre-installed or new custom ones. I have tried uninstalling Wear and ZenWatch Manager, resetting the watch and starting over again, same thing happens.
Could an app or watchface I have installed be interfering with the Always-On option somehow??
I don't know if this is related but I had to return my first watch as it didn't charge, so this is the second one connected to my phone (after 'forgetting' the first then pairing the new one).
When I click on the Always-On tick box on my phone, it immediately updates this option showing on the Watch so it's definitely sending the command to it. It shows as Always-On selected on the watch.
Has anyone else had this bug and know how to fix it? Thanks.
Is cinema mode on?
annik1s said:
Is cinema mode on?
Click to expand...
Click to collapse
Thanks, no, cinema mode isn't on.
It's really curious, the screen fades slightly in brightness after five seconds, then goes to the dim version of the watch face, then goes completely black a second later. One tap brings it back so I'm it's like the regular off screen mode.
TheGreatWaldopepper said:
My newly purchased ZenWatch is set to have Always-On Screen but after 5 seconds it fades a little, then, shows the dimmed version for a second, then goes completely black so I can't see anything until I wake it again.
Wear version 5.0.1
Connecting to Android 4.4.4
This happens the same with any watch face I select: pre-installed or new custom ones. I have tried uninstalling Wear and ZenWatch Manager, resetting the watch and starting over again, same thing happens.
Could an app or watchface I have installed be interfering with the Always-On option somehow??
I don't know if this is related but I had to return my first watch as it didn't charge, so this is the second one connected to my phone (after 'forgetting' the first then pairing the new one).
When I click on the Always-On tick box on my phone, it immediately updates this option showing on the Watch so it's definitely sending the command to it. It shows as Always-On selected on the watch.
Has anyone else had this bug and know how to fix it? Thanks.
Click to expand...
Click to collapse
Hi,
I'm very curious to know if you have found a solution to this problem as my new ZenWatch is doing the exact same thing. Asus support has told me it's a firmware issue but that seem odd to me as the feature seems to work for others.
Chewie01 said:
Hi,
I'm very curious to know if you have found a solution to this problem as my new ZenWatch is doing the exact same thing. Asus support has told me it's a firmware issue but that seem odd to me as the feature seems to work for others.
Click to expand...
Click to collapse
Oh thank you for telling me I'm not at least alone! No I haven't found a solution - I have reset the device, removed all the Wear apps one by one from the phone (in case a setting is interfering) and nothing makes it work as it should.
So... firmwear meaning the version of Wear that's installed on the watch? I was considering seeing what options are on the debug? menu but following online instructions I couldn't get this to work (you have to swipe from top left etc). I'm on 5.0.1 build LWX48S bought in the UK, how about you?
Have you had another watch that you replaced? I have and thought maybe settings got confused between watches. On my previous one, the always-on screen worked fine on it. When I booted it up for the first time, it did a software update. It however had a power problem (didn't charge after 2 days), so I replaced it.
The replacement didn't update when booted up, and doesn't update when I reset, so I assumed it shipped with newer firmwear - maybe the always-on problem is caused by this?
One weird problem with the replacement watch is that it notified me that it was almost out of power, despite having about 75% batter left, then it switched off and didn't turn on until charged over night. Only happened once.
I was planning on swapping it for another at the shop but someone else having the issue makes me think it's software. Might wait for an update, but if not solved long term then I'm not happy - I want it to look like a watch rather than a blank screen.
TheGreatWaldopepper said:
My newly purchased ZenWatch is set to have Always-On Screen but after 5 seconds it fades a little, then, shows the dimmed version for a second, then goes completely black so I can't see anything until I wake it again.
Wear version 5.0.1
Connecting to Android 4.4.4
This happens the same with any watch face I select: pre-installed or new custom ones. I have tried uninstalling Wear and ZenWatch Manager, resetting the watch and starting over again, same thing happens.
Could an app or watchface I have installed be interfering with the Always-On option somehow??
I don't know if this is related but I had to return my first watch as it didn't charge, so this is the second one connected to my phone (after 'forgetting' the first then pairing the new one).
When I click on the Always-On tick box on my phone, it immediately updates this option showing on the Watch so it's definitely sending the command to it. It shows as Always-On selected on the watch.
Has anyone else had this bug and know how to fix it? Thanks.
Click to expand...
Click to collapse
Just got my Zenwatch and I am having the same problem... Resetting the watch helped. But, I am still not getting the watch to vibrate on notifications. It vibrates when I set an alarm (on the watch) to it's not the vibrating device itself...
TheGreatWaldopepper said:
Oh thank you for telling me I'm not at least alone! No I haven't found a solution - I have reset the device, removed all the Wear apps one by one from the phone (in case a setting is interfering) and nothing makes it work as it should.
So... firmwear meaning the version of Wear that's installed on the watch? I was considering seeing what options are on the debug? menu but following online instructions I couldn't get this to work (you have to swipe from top left etc). I'm on 5.0.1 build LWX48S bought in the UK, how about you?
Have you had another watch that you replaced? I have and thought maybe settings got confused between watches. On my previous one, the always-on screen worked fine on it. When I booted it up for the first time, it did a software update. It however had a power problem (didn't charge after 2 days), so I replaced it.
The replacement didn't update when booted up, and doesn't update when I reset, so I assumed it shipped with newer firmwear - maybe the always-on problem is caused by this?
One weird problem with the replacement watch is that it notified me that it was almost out of power, despite having about 75% batter left, then it switched off and didn't turn on until charged over night. Only happened once.
I was planning on swapping it for another at the shop but someone else having the issue makes me think it's software. Might wait for an update, but if not solved long term then I'm not happy - I want it to look like a watch rather than a blank screen.
Click to expand...
Click to collapse
I have the same version of Wear with the same build number and I am also in the UK (which may be the common factor here as it is looking quite likely to be a manufacturing batch issue). When I first got the my watch from Heathrow terminal 2 it had an older version of Wear pre installed and the always on mode was not working then either. This would suggest the Wear version is not the issue here but the ASUS firmware which links Wear to the hardware is at fault.
I have also done the uninstall all apps from my Nexus 6 and factory reset the watch thing but ultimately it made no difference.
This the response I received from ASUS BTW,
Thank you for contacting ASUS. We are sorry to hear about this problem. I believe this is due to a firmware bug, it is not a setting that you can choose.
Please be advised that I will forward your feedback to our HQ development department to see if our engineers can resolve this problem in the next firmware update.
We are sorry for the inconvenience caused.
I also share your sentiment that a watch that doesn't tell the time is not much use to me so I will be rolling the dice and returning it for a replacement unit in the hope for a device that works as advertised.
Chewie01 said:
I have the same version of Wear with the same build number and I am also in the UK (which may be the common factor here as it is looking quite likely to be a manufacturing batch issue). When I first got the my watch from Heathrow terminal 2 it had an older version of Wear pre installed and the always on mode was not working then either. This would suggest the Wear version is not the issue here but the ASUS firmware which links Wear to the hardware is at fault.
I have also done the uninstall all apps from my Nexus 6 and factory reset the watch thing but ultimately it made no difference.
This the response I received from ASUS BTW,
Thank you for contacting ASUS. We are sorry to hear about this problem. I believe this is due to a firmware bug, it is not a setting that you can choose.
Please be advised that I will forward your feedback to our HQ development department to see if our engineers can resolve this problem in the next firmware update.
We are sorry for the inconvenience caused.
I also share your sentiment that a watch that doesn't tell the time is not much use to me so I will be rolling the dice and returning it for a replacement unit in the hope for a device that works as advertised.
Click to expand...
Click to collapse
Did you return it in the end?
After several frustrating emails with ASUS support in which they replied with general info on how the Always on-screen setting can be set, then asked me what build number I had even though I told them this in the first place, they concluded it must be a hardware problem.
"Taking in consideration that you have both the settings enabled on your watch as on your connected device and you are using the latest firmware, I also believe this is being cause by a hardware fault. Please return the ZenWatch back to your reseller."
So I took the plunge and exchanged it for the second time with suspicious staff at the shop (it was past their 21 day return policy cut-off, so I had to order another, then swap the new one for mine, on their system they refunded the new one). Hey presto, the new one works fine!
This one shipped with: 4.4w.2, KNX01W, updated to: 5.0.1, LWX48S.
So overall sounds like perhaps just a hardware issue. I know it's a new product but it's lucky I like the look of the watch so much that I'm tolerating quite a few teething problems. The one I have now has a very slight ridge on the right hand side of the screen where it meets the metal frame, which you can feel when swiping right. Hopefully I'm just being overly-fussy now and I won't notice after a while, but it's not as smooth as my previous two watches. On the left of the screen it's completely flush.
TheGreatWaldopepper said:
Did you return it in the end?
After several frustrating emails with ASUS support in which they replied with general info on how the Always on-screen setting can be set, then asked me what build number I had even though I told them this in the first place, they concluded it must be a hardware problem.
"Taking in consideration that you have both the settings enabled on your watch as on your connected device and you are using the latest firmware, I also believe this is being cause by a hardware fault. Please return the ZenWatch back to your reseller."
So I took the plunge and exchanged it for the second time with suspicious staff at the shop (it was past their 21 day return policy cut-off, so I had to order another, then swap the new one for mine, on their system they refunded the new one). Hey presto, the new one works fine!
This one shipped with: 4.4w.2, KNX01W, updated to: 5.0.1, LWX48S.
So overall sounds like perhaps just a hardware issue. I know it's a new product but it's lucky I like the look of the watch so much that I'm tolerating quite a few teething problems. The one I have now has a very slight ridge on the right hand side of the screen where it meets the metal frame, which you can feel when swiping right. Hopefully I'm just being overly-fussy now and I won't notice after a while, but it's not as smooth as my previous two watches. On the left of the screen it's completely flush.
Click to expand...
Click to collapse
I went to take mine back last week only to be told by PC World that this product can only be bought on-line and I would have to buy another one and then return the first for a refund. Which is a bit of a scam to me as the replacement was at a higher price than the first one I bought from Heathrow Duty Free.
I am due to collect the replacement and have an argument about the price difference tomorrow so finger crossed I get a working one as well.
Chewie01 said:
I went to take mine back last week only to be told by PC World that this product can only be bought on-line and I would have to buy another one and then return the first for a refund. Which is a bit of a scam to me as the replacement was at a higher price than the first one I bought from Heathrow Duty Free.
I am due to collect the replacement and have an argument about the price difference tomorrow so finger crossed I get a working one as well.
Click to expand...
Click to collapse
Ha, mine was from PC World too. I guess it's not their fault that your original one was bought duty free & therefore cheaper, but really if it's faulty they should treat it as such. They did offer me the option of booking it in as faulty, then it would have been sent off to ASUS and in all probability replaced with a new one anyways, but he didn't know how long this would take. So I just took the other option of buying another, having it delivered to the store the next day then swapping & refunding the latest transaction.
TheGreatWaldopepper said:
Ha, mine was from PC World too. I guess it's not their fault that your original one was bought duty free & therefore cheaper, but really if it's faulty they should treat it as such. They did offer me the option of booking it in as faulty, then it would have been sent off to ASUS and in all probability replaced with a new one anyways, but he didn't know how long this would take. So I just took the other option of buying another, having it delivered to the store the next day then swapping & refunding the latest transaction.
Click to expand...
Click to collapse
Well the good news is I now have the replacement watch and it works as advertised. I did have to complain a lot to get the difference in price resolved. I ended up complaining so much that the store manager gave me the money out of his own pocket just to get rid of me .

Direction Lock - New way to unlock your phone (Hidden feature on the Galaxy S6)

With direction lock, you can unlock your phone by drawing a pattern on it...pretty cool I think
https://youtu.be/iIQUWxuLhOI
Considering I'll be coming from a G2, it's a far cry from knock on. I will miss knock on more than anything on my G2 I'm sure. It might break the boredom of just swipe to unlock, but leaves more room for error and will take longer.
natypes said:
Considering I'll be coming from a G2, it's a far cry from knock on. I will miss knock on more than anything on my G2 I'm sure. It might break the boredom of just swipe to unlock, but leaves more room for error and will take longer.
Click to expand...
Click to collapse
Knock on was very cool, pressing the home button once with the fingerprint reader is cooler.
Well, I'm getting an S6, so I'm certainly willing to give it a shot.
After activating the direction lock feature I have run into a very serious issue. An OTA software update came in from AT&T after which the phone did a reboot. I cannot unlock the phone as it no longer recognizes the direction lock pattern and sadly, it is requiring that specific unlock method for the first unlock after reboot. Samsung tells me there is no way around this except a full master reset which the data loss would be devastating! I cannot locate any software that will pull the data via USB either as the model is an S6 Edge SM-G925A which is not offered via FonePaw, Phone Doctor or Mini Tool. Since the direction lock is located in the Accessibility menu the "unlocking" methods don't work either as the values are apparently in a different location. I seriously need some help with this issue. Losing all the critical data from my last backup to now is beyond stressing me out as it is vital as well as having some very sentimental items. If I could just find a way to either pull the data or explore the phone via third party software I would be one very happy man!! Please, if there is anyone that has an idea, I am willing to try just about anything to prevent a factory reset! Thank you very much in advance!! And yes, I have searched and read and searched and read..... over 5 hours worth of time spent online trying to get this solved... BTW, the phone does not have USB debugging enabled and is not rooted. Just stock Android 7.x

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