I'm unable to unlock my qualified for unlocking Moto g4 plus

I'm unable to unlock my qualified for unlocking Moto g4 plus - Moto G4 Plus Questions & Answers

Hey, I am not able to unlock the bootloader of the Moto g4 plus. The cid is 0x0000. I am on stock nougat 7.0 with the April 2018 security patch. If I need to send more info, feel free to ask.

rick kode said:
Hey, I am not able to unlock the bootloader of the Moto g4 plus. The cid is 0x0000. I am on stock nougat 7.0 with the April 2018 security patch. If I need to send more info, feel free to ask.
Click to expand...
Click to collapse
Did you followed this guide https://forum.xda-developers.com/moto-g4-plus/how-to/guide-newbie-resource-thread-t3386584 ?

strongst said:
Did you followed this guide https://forum.xda-developers.com/moto-g4-plus/how-to/guide-newbie-resource-thread-t3386584 ?
Click to expand...
Click to collapse
Yes I have followed that guide, I have tried it multiple times

rick kode said:
Yes I have followed that guide, I have tried it multiple times
Click to expand...
Click to collapse
Where in the process is your unlocking attempt failing? Is it getting the unlock code from your device or requesting the code from Motorola?
Can we see your getvar info?
1) reboot your device to the bootloader. Connect your device to your computer via USB.
2) open an ADB terminal. In the ADB terminal, type 'fastboot getvar all' without the quotes. Press enter. You should get a list of variables about your device.
3) please post or upload the details here, you may wish to omit your IMEI.

echo92 said:
Where in the process is your unlocking attempt failing? Is it getting the unlock code from your device or requesting the code from Motorola?
Can we see your getvar info?
1) reboot your device to the bootloader. Connect your device to your computer via USB.
2) open an ADB terminal. In the ADB terminal, type 'fastboot getvar all' without the quotes. Press enter. You should get a list of variables about your device.
3) please post or upload the details here, you may wish to omit your IMEI.
Click to expand...
Click to collapse
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY2239XJQJ
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 1A8BC10000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: (i deleted this)
(bootloader) meid:
(bootloader) date: 06-13-2016
(bootloader) sku: XT1642
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Wed Mar 1 0: 9:19 UTC 2017"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-18/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.62.02R ATHENE_EMEA_D
(bootloader) version-baseband[1]: SDS_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-g44
(bootloader) kernel.version[1]: 2576f ([email protected]) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 06
(bootloader) kernel.version[3]: :58:16 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (210)
(bootloader) ro.carrier: unknown
all: listed above
finished. total time: 0.085s

C:\Users\RickK\Downloads\mfastboot-v2\mfastboot-v2>mfastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.105s]
finished. total time: 0.107s
and this is the result from trying to get the code

rick kode said:
C:\Users\RickK\Downloads\mfastboot-v2\mfastboot-v2>mfastboot oem get_unlock_data
...
(bootloader) Unlock data:
(bootloader) Unlock data unavailable
(bootloader) Failed
OKAY [ 0.105s]
finished. total time: 0.107s
and this is the result from trying to get the code
Click to expand...
Click to collapse
Hmm, thanks for that - looks like there's an issue with your device - looking at the getvar info, there's no carrier listed ((bootloader) ro.carrier: unknown ). What software channel is listed on your device under Settings>About Phone?
You may wish to submit the unlock data information and getvar info (including IMEI) to the official Motorola forums: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/td-p/3222809 Please follow the instructions on that thread, and provide all the information they request. Hopefully they can generate an unlock code for you, but please bear in mind they request at least 2 business days once the request is forwarded.

My software channel is reteu, it can Be true that I don't have a carrier, I bought this device stand alone and later put the Sim in. I will see what they can do at the official forums

rick kode said:
My software channel is reteu, it can Be true that I don't have a carrier, I bought this device stand alone and later put the Sim in. I will see what they can do at the official forums
Click to expand...
Click to collapse
In that case, that entry in the getvar info should show up as reteu, regardless of if you bought the device standalone. For example, my device was bought direct from Motorola, no phone carrier involved and it reports retgb as the carrier.
Code:
(bootloader) current-time: "Tue Jun 16 22:51:38 UTC 1970"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-18/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.62.02R ATHENE_EMEA_D
(bootloader) version-baseband[1]: SDS_CUST
<snip>
(bootloader) frp-state: protected (77)
[B](bootloader) ro.carrier: retgb[/B]
I'd consult the Motorola forum thread on the issue, they may be able to generate a code for you or ask you to submit your device for service.

Okay, thanks for the help! I'll check the forum!

Related

moto g4 bootloader can not unlock-help me

moto g4 on-then reboot and recovery screen-tried flashing without bootloader unlock-flashing ok-still same problem
so i tried bootloader unlock to again flash-status shows ok as below-but still locked-
C:\>CD ANDROID
C:\android>fastboot oem unlock ZYGXHZPVFQIWRRR3XBOO
< waiting for device >
... (bootloader) WARNING: This command erases all user data.
(bootloader) Please re-run this command to continue.
OKAY
Execution time is 52(s)
C:\android>fastboot oem unlock ZYGXHZPVFQIWRRR3XBOO
... (bootloader) WARNING: This command erases all user data.
(bootloader) Please re-run this command to continue.
OKAY
Execution time is 15(ms)
C:\android>fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B0.0C
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SAMSUNG QE13MB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 2GB SAMSUNG LP3 DIE=8Gb M5=01 M6=05 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY2237WS9T
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: F8BA5A0000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354115072570698
(bootloader) meid:
(bootloader) date: 05-09-2016
(bootloader) sku: XT1643
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Mar 28 20:53:49 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:6.0.1/M
(bootloader) ro.build.fingerprint[1]: PJ24.139-63/64:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.24.31.64.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.3-02720-8976.0
(bootloader) version-baseband[0]: M8952_70009.08.03.48R ATHENE_INDIA_DSD
(bootloader) version-baseband[1]: S_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g061c37c (hudsoncm
(bootloader) kernel.version[1]: @ilclbld87) (gcc version 4.9.x-google 20
(bootloader) kernel.version[2]: 140827 (prerelease) (GCC) ) #1 SMP PREEM
(bootloader) kernel.version[3]: PT Thu Aug 4 19:33:05 CDT 2016
(bootloader) sbl1.git: git=MBM-NG-VB0.0C-0-gd011e26
(bootloader) rpm.git: git=MBM-NG-VB0.0C-0-g72ae9d0
(bootloader) tz.git: git=MBM-NG-VB0.0C-0-g692463f
(bootloader) hyp.git: git=MBM-NG-VB0.0C-0-g692463f
(bootloader) keymaster.git: git=MBM-NG-VB0.0C-0-g692463f
(bootloader) cmnlib.git: git=MBM-NG-VB0.0C-0-g692463f
(bootloader) aboot.git: git=MBM-NG-VB0.0C-0-g0d66019
(bootloader) qe: qe 0/0
(bootloader) frp-state: protected (142)
(bootloader) ro.carrier: retin
all: listed above
Execution time is 109(ms)
so can not full flash-help me

Remove the IMEI number from the OP, please.
Have you tried to run the command more times?

have you enabled oem unlocking in developer options

What guide did you follow?
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-b
Important legal notice:
https://motorola-global-portal.cust...e/bootloader/unlock-your-device-a/action/auth

MOTOROLA G4 XT1643 rebooting problem

C:\Program Files\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.06
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223938NR
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: CBA58F0000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 358187070882751
(bootloader) meid:
(bootloader) date: 06-07-2016
(bootloader) sku: XT1643
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sun Sep 18 22:52:23 UTC 2016"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:7.0/NPJ
(bootloader) ro.build.fingerprint[1]: S25.93-14-10/10:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.221.10.athene.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband: <not found>
(bootloader) kernel.version[0]: Linux version 3.10.84-g9b51918 (hudsoncm
(bootloader) kernel.version[1]: @ilclbld26) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Mon Aug 28 09:30:48 CDT 2017
(bootloader) sbl1.git: git=MBM-NG-VB1.06-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.06-0-g0edfb0d
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retin
all: listed above
finished. total time: 0.125s
C:\Program Files\Minimal ADB and Fastboot>
before it was baseband unknow
i tried this ATHENE_NPJS25.93-14-10_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
after getting rebooting
pls help me solve

Bootloader Problem - No Recovery - XT1622

Having problems with bootloader, phone enters into flashboot mode on start up rather than OS and recovery has 'no command'.
Have attempted reflashing TWRP with unlocked bootloader but issues about 'slot count: not found' appear and I am unable to do so.
Any help would be sincerely appreciated!
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot getvar all
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.07
(bootloader) product: athene_13mp
(bootloader) board: athene_13mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 3
(bootloader) storage-type: emmc
(bootloader) emmc: 16GB SKHYNIX HAG4a2 RV=08 PV=E4 FV=00000000000000E4
(bootloader) ram: 2GB SKHYNIX LP3 DIE=8Gb M5=06 M6=03 M7=00 M8=1F
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY223JPCFC
(bootloader) cid: 0x0032
(bootloader) channelid: 0x41
(bootloader) uid: ED98A10100000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: yes
(bootloader) max-download-size: 536870912
(bootloader) reason: UTAG "bootmode" configured as fastboot
(bootloader) imei: 354122071001436
(bootloader) meid:
(bootloader) date: 09-09-2016
(bootloader) sku: XT1622
(bootloader) battid: SNN5970A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Sat Feb 17 0: 5:56 UTC 2018"
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:7.0/NPJS25.
(bootloader) ro.build.fingerprint[1]: 93-14-18/3:user/release-keys
(bootloader) ro.build.version.full[0]: Blur_Version.25.236.3.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.6-01710-8976.0
(bootloader) version-baseband: M8952_70004.04.03.32R ATHENE_EMEA_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-ge03508d-00131-g44
(bootloader) kernel.version[1]: 2576f ([email protected]) (gcc version
(bootloader) kernel.version[2]: 4.8 (GCC) ) #1 SMP PREEMPT Wed Mar 28 06
(bootloader) kernel.version[3]: :58:16 CDT 2018
(bootloader) sbl1.git: git=MBM-NG-VB1.07-0-g57d1343
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=69dd24b-dirty
(bootloader) hyp.git: git=69dd24b-dirty
(bootloader) keymaster.git: git=69dd24b-dirty
(bootloader) cmnlib.git: git=69dd24b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.07-0-gf9b89ba
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: retgb

unable to unlock bootloader

Dear Members,
I request you to please help me unlocking the bootloader of my phone.
When checked for eligiblity, the website shows that my device is not eligible for unlocking the bootloader,
below is the unlock data string and the getvar all details. My device runs on oreo 8.1.
Please help me.
3A45110517225963#
5A593232333853435754004D6F746F2047200000#
400346C746060C4A50361A1621BB90BCF1437429#
BDC19700000000000000000000000000
(bootloader) version: 0.5
(bootloader) version-bootloader: moto-msm8952-B1.09
(bootloader) product: athene_16mp
(bootloader) board: athene_16mp
(bootloader) secure: yes
(bootloader) hwrev: P2A
(bootloader) radio: 4
(bootloader) storage-type: emmc
(bootloader) emmc: 32GB SAMSUNG RX1BMB RV=08 PV=07 FV=0000000000000007
(bootloader) ram: 3GB SAMSUNG LP3 DIE=6Gb M5=01 M6=05 M7=00 M8=7B
(bootloader) cpu: MSM8952
(bootloader) serialno: ZY2238SCWT
(bootloader) cid: 0x0032
(bootloader) channelid: 0xc0
(bootloader) uid: BDC1970000000000000000000000
(bootloader) securestate: oem_locked
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: 354115071229536
(bootloader) meid:
(bootloader) date: 05-05-2016
(bootloader) sku: XT1643
(bootloader) battid: SNN5966A
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) current-time: "Mon Feb 22 19:16: 7 UTC 2021"
(bootloader) ro.build.fingerprint[0]: motorola/athene_f/athene_f:8.1.0/O
(bootloader) ro.build.fingerprint[1]: PJ28.111-22/532da:user/release-key
(bootloader) ro.build.fingerprint[2]: s
(bootloader) ro.build.version.full[0]: Blur_Version.28.11.26.athene.reta
(bootloader) ro.build.version.full[1]: il.en.US
(bootloader) ro.build.version.qcom: LA.BR.1.3.7-04410-8976.0
(bootloader) version-baseband[0]: M8952_70030.25.03.77R ATHENE_INDIA_DSD
(bootloader) version-baseband[1]: S_CUST
(bootloader) kernel.version[0]: Linux version 3.10.84-g4bcbf43 (hudsoncm
(bootloader) kernel.version[1]: @ilclbld68) (gcc version 4.8 (GCC) ) #1
(bootloader) kernel.version[2]: SMP PREEMPT Tue Jan 29 12:12:11 CST 2019
(bootloader) sbl1.git: git=MBM-NG-VB1.09-0-g6e71967
(bootloader) rpm.git: git=MBM-NG-VB1.06-0-ga970ead
(bootloader) tz.git: git=9af563b-dirty
(bootloader) hyp.git: git=9af563b-dirty
(bootloader) keymaster.git: git=9af563b-dirty
(bootloader) cmnlib.git: git=9af563b-dirty
(bootloader) aboot.git: git=MBM-NG-VB1.09-0-g9a76df4
(bootloader) qe: qe 0/0
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: retin

remove spaces in your string code, so that it is a single line.
try this again:
3A45110517225963#5A593232333853435754004D6F746F2047200000#400346C746060C4A50361A1621BB90BCF1437429#BDC19700000000000000000000000000

zitronenmelissa said:
remove spaces in your string code, so that it is a single line.
try this again:
3A45110517225963#5A593232333853435754004D6F746F2047200000#400346C746060C4A50361A1621BB90BCF1437429#BDC19700000000000000000000000000
Click to expand...
Click to collapse
That was indeed a great help. I am running out of words to thank you. It worked!!!! Now i am gonna enjoy custom roms............

Moto X4 (XT1900-7) - no unlockdata for bootloader

Hi Guys,
I´m stuck with a tricky problem, may someone can help/has an idea how to fix that.
My Moto X4 has no unlock data, I was also in contact with the lenovo support.
The reply of the lenovo support was:
"Sorry for the late reply. The team I endorsed this with told me that the phone cannot be unlocked. We don't know the reason for sure, but it's possible that unlock data block has gone missing, is corrupt, or has not been programmed into the device."
last option(may)
"You can try checking in the service center and reflash the phone, but I can't guarantee anything. Thanks."
Phone data:
fastboot oem get_unlock_data
(bootloader) Failed to get unlock data.
OKAY [ 0.007s]
Finished. Total time: 0.007s
fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-8510c11-190829
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB SAMSUNG DD68MB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 3GB SAMSUNG LP4x DIE=12Gb M5=01 M6=06 M7=00 M8=0E
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: (removed by me)
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 0E0D69C6
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: (removed by me)
(bootloader) meid:
(bootloader) date: 09-25-2017
(bootloader) sku: XT1900-7
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4140
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPWS29.69
(bootloader) ro.build.fingerprint[1]: -37-5/63ca8:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.29.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: M660_7045.36.01.100R PAYTON_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g3ff98f3 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Thu Aug 29 11:07:24 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-8510c11-190829
(bootloader) git:xbl: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) gitmic: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190829
(bootloader) git:tz: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:hyp: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:devcfg: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:keymaster: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) gitrov: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:storsec: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 6
all: listed above
Finished. Total time: 0.040s
So I tried first the recovery with the lenovo software (rescue_and_smart_assistant_v5.6.0.15),
fixed nothing.
So google gave me no hint how to "crack" the bootloader... does someone know how I could unlock the bootloader anyway,
I don´t care if i may break the phone, if it´s stuck in Android 9 it´s useless. I already upgraded to Moto Edge (G100).
Just want to use it as fallback phone.
Bests Marc

spacewan said:
Hi Guys,
I´m stuck with a tricky problem, may someone can help/has an idea how to fix that.
My Moto X4 has no unlock data, I was also in contact with the lenovo support.
The reply of the lenovo support was:
"Sorry for the late reply. The team I endorsed this with told me that the phone cannot be unlocked. We don't know the reason for sure, but it's possible that unlock data block has gone missing, is corrupt, or has not been programmed into the device."
last option(may)
"You can try checking in the service center and reflash the phone, but I can't guarantee anything. Thanks."
Phone data:
fastboot oem get_unlock_data
(bootloader) Failed to get unlock data.
OKAY [ 0.007s]
Finished. Total time: 0.007s
fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-8510c11-190829
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB SAMSUNG DD68MB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 3GB SAMSUNG LP4x DIE=12Gb M5=01 M6=06 M7=00 M8=0E
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: (removed by me)
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 0E0D69C6
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: (removed by me)
(bootloader) meid:
(bootloader) date: 09-25-2017
(bootloader) sku: XT1900-7
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4140
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPWS29.69
(bootloader) ro.build.fingerprint[1]: -37-5/63ca8:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.29.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: M660_7045.36.01.100R PAYTON_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g3ff98f3 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Thu Aug 29 11:07:24 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-8510c11-190829
(bootloader) git:xbl: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) gitmic: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190829
(bootloader) git:tz: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:hyp: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:devcfg: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:keymaster: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) gitrov: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:storsec: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot: b
(bootloader) running-bl-slot: _b/_b
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: yes
(bootloader) slot-unbootable:_a: yes
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 6
all: listed above
Finished. Total time: 0.040s
So I tried first the recovery with the lenovo software (rescue_and_smart_assistant_v5.6.0.15),
fixed nothing.
So google gave me no hint how to "crack" the bootloader... does someone know how I could unlock the bootloader anyway,
I don´t care if i may break the phone, if it´s stuck in Android 9 it´s useless. I already upgraded to Moto Edge (G100).
Just want to use it as fallback phone.
Bests Marc
Click to expand...
Click to collapse
You have an X4 so next time you should post in the X4 forum
https://forum.xda-developers.com/c/moto-x4.6912/
Well, looking at the getvar all it's not good.
XT1900-7 could be DTPL(TMO), Playpl, or RetEU
Cid 0x0000 cannot be unlocked
Code:
(bootloader) cid: 0x0000
You might be able to flash the stock firmware.
Looks like it's on the latest version
PPWS29.69-37-5
If you know which Carrier/software channel it was on download the firmware from
https://mirrors.lolinet.com/firmware/moto/payton/official/
If you have an old Windows 7 or XP machine use RSD Lite, that is your best option, it doesn't work on Windows 9/10.
If that's not an option use fastboot.exe or mfastboot
and flash this from Firmware
Code:
fastboot flash partition gpt.bin
If it's the firmware and it flashes successfully, Getvar all should have more info
[Guide] Using Fastboot.exe with Motorola devices
Guide: Using Fastboot.exe with Motorola Devices If your device has its own section please post in that section. You can ping me with @sd_shadow MediaTek or Qualcomm Chip? Do I have a MediaTek Device? see post #26 Info: If you have a MediaTek...
forum.xda-developers.com

sd_shadow said:
You have an X4 so next time you should post in the X4 forum
https://forum.xda-developers.com/c/moto-x4.6912/
Click to expand...
Click to collapse
I´m sorry, haven´ t seen it... @Admin... could you may move it?
sd_shadow said:
Well, looking at the getvar all it's not good.
XT1900-7 could be DTPL(TMO), Playpl, or RetEU
Click to expand...
Click to collapse
I´m almost sure that it´s the RetEU one
sd_shadow said:
Cid 0x0000 cannot be unlocked
Code:
(bootloader) cid: 0x0000
You might be able to flash the stock firmware.
Looks like it's on the latest version
PPWS29.69-37-5
If you know which Carrier/software channel it was on download the firmware from
https://mirrors.lolinet.com/firmware/moto/payton/official/
Click to expand...
Click to collapse
Thanks for this link I´ll gonna check. I´m using Vodafone, but the Phone is not branded.
sd_shadow said:
If you have an old Windows 7 or XP machine use RSD Lite, that is your best option, it doesn't work on Windows 9/10.
Click to expand...
Click to collapse
No I only have Win 10, but only for "emergency", I´m using generally a linux desktop,
so I gonna try it with fastboot of the adb-tools
sd_shadow said:
If that's not an option use fastboot.exe or mfastboot
and flash this from Firmware
Code:
fastboot flash partition gpt.bin
If it's the firmware and it flashes successfully, Getvar all should have more info
[Guide] Using Fastboot.exe with Motorola devices
Guide: Using Fastboot.exe with Motorola Devices If your device has its own section please post in that section. You can ping me with @sd_shadow MediaTek or Qualcomm Chip? Do I have a MediaTek Device? see post #26 Info: If you have a MediaTek...
forum.xda-developers.com
Click to expand...
Click to collapse
I´ll try that during the next days, let´s see what happens, thanks so far.
Bests Marc

HI Shadow,
made it (used XT1900-7_PAYTON_RETEU_DS_9.0_PPWS29.69-37-5_subsidy-DEFAULT_regulatory-DEFAULT_CFC)
, this was the output:
[email protected]:/home/moto-x4# fastboot flash partition gpt.bin
target reported max download size of 536870912 bytes
Sending 'partition' (37 KB)...
OKAY [ 0.001s]
Writing 'partition'...
(bootloader) Validating 'gpt.default.xml'
(bootloader) Committing 'gpt.default.xml'
(bootloader) - flashing 'gpt_main0.bin' to 'partition:0'
OKAY [ 0.112s]
Finished. Total time: 0.114s
[email protected]:/home/moto-x4# fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-8510c11-190829
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB SAMSUNG DD68MB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 3GB SAMSUNG LP4x DIE=12Gb M5=01 M6=06 M7=00 M8=0E
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: (removed by me)
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 0E0D69C6
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: (removed by me)
(bootloader) meid:
(bootloader) date: 09-25-2017
(bootloader) sku: XT1900-7
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4264
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPWS29.69
(bootloader) ro.build.fingerprint[1]: -37-5/63ca8:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.29.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: M660_7045.36.01.100R PAYTON_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g3ff98f3 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Thu Aug 29 11:07:24 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-8510c11-190829
(bootloader) git:xbl: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) gitmic: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190829
(bootloader) git:tz: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:hyp: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:devcfg: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:keymaster: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) gitrov: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:storsec: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
Finished. Total time: 0.048s
I see as quick view that the slot switched from b to a, may have have to specify the slot during the falsh as well?
Bests Marc

I was impatient, so I flashed everything, now the phone is (as may expected) stuck in a bootloop.
output is:
fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-8510c11-190829
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB SAMSUNG DD68MB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 3GB SAMSUNG LP4x DIE=12Gb M5=01 M6=06 M7=00 M8=0E
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: (removed by me)
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 0E0D69C6
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Volume down key pressed
(bootloader) imei: (removed by me)
(bootloader) meid:
(bootloader) date: 09-25-2017
(bootloader) sku: XT1900-7
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4246
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPWS29.69
(bootloader) ro.build.fingerprint[1]: -37-5/63ca8:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.29.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: M660_7045.36.01.100R PAYTON_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g3ff98f3 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Thu Aug 29 11:07:24 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-8510c11-190829
(bootloader) git:xbl: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) gitmic: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190829
(bootloader) git:tz: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:hyp: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:devcfg: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:keymaster: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) gitrov: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:storsec: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) frp-state: no protection (0)
(bootloader) ro.carrier: unknown
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: no
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 0
(bootloader) slot-retry-count:_b: 0
all: listed above
Finished. Total time: 0.041s
I´m wondering why fastboot set_active a/b is not working, get the message FAILED (remote failure).
Bests Marc

Ok, got it running again with recovering about the original LMSA Software.
Now it says:
fastboot getvar all
(bootloader) kernel: uefi
(bootloader) version-bootloader: MBM-3.0-payton_retail-8510c11-190829
(bootloader) product: payton
(bootloader) board: payton
(bootloader) secure: yes
(bootloader) hwrev: P4
(bootloader) radio: EMEA
(bootloader) storage-type: eMMC
(bootloader) emmc: 32GB SAMSUNG DD68MB RV=08 PV=02 FV=0000000000000002
(bootloader) ufs: N/A
(bootloader) ram: 3GB SAMSUNG LP4x DIE=12Gb M5=01 M6=06 M7=00 M8=0E
(bootloader) cpu: SDM630 1.0 (6)
(bootloader) serialno: (removed by me)
(bootloader) cid: 0x0000
(bootloader) channelid: 0x00
(bootloader) uid: 0E0D69C6
(bootloader) securestate: oem_locked
(bootloader) verity-state: enforcing (0)
(bootloader) iswarrantyvoid: no
(bootloader) max-download-size: 536870912
(bootloader) reason: Reboot mode set to fastboot
(bootloader) imei: (removed by me)
(bootloader) meid:
(bootloader) date: 09-25-2017
(bootloader) sku: XT1900-7
(bootloader) carrier_sku:
(bootloader) battid: SNN5995A
(bootloader) battery-voltage: 4275
(bootloader) iccid:
(bootloader) cust_md5:
(bootloader) max-sparse-size: 268435456
(bootloader) ro.build.fingerprint[0]: motorola/payton/payton:9/PPWS29.69
(bootloader) ro.build.fingerprint[1]: -37-5/63ca8:user/release-keys
(bootloader) poweroffalarm: 0
(bootloader) ro.build.version.full[0]: Blur_Version.29.381.29.payton.ret
(bootloader) ro.build.version.full[1]: ail.en.US
(bootloader) ro.build.version.qcom: LA.UM.7.2.r1-04900-sdm660.0
(bootloader) version-baseband: M660_7045.36.01.100R PAYTON_EMEADSDS_CUST
(bootloader) kernel.version[0]: Linux version 4.4.153-perf-g3ff98f3 (hud
(bootloader) kernel.version[1]: [email protected]) (gcc version 4.9.x 201
(bootloader) kernel.version[2]: 50123 (prerelease) (GCC) ) #1 SMP PREEMP
(bootloader) kernel.version[3]: T Thu Aug 29 11:07:24 CDT 2019
(bootloader) git:abl: MBM-3.0-payton_retail-8510c11-190829
(bootloader) git:xbl: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) gitmic: MBM-3.0-payton_retail-fe5d8a9-190829
(bootloader) git:rpm: MBM-3.0-payton_retail-b0c6622-190829
(bootloader) git:tz: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:hyp: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:devcfg: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:cmnlib64: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:keymaster: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) gitrov: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) git:storsec: MBM-3.0-payton_retail-3ea0392-190829
(bootloader) frp-state: no protection (77)
(bootloader) ro.carrier: unknown
(bootloader) current-slot: a
(bootloader) running-bl-slot: _a/_a
(bootloader) running-boot-lun: 0
(bootloader) slot-count: 2
(bootloader) slot-successful:_a: yes
(bootloader) slot-successful:_b: no
(bootloader) slot-unbootable:_a: no
(bootloader) slot-unbootable:_b: no
(bootloader) slot-retry-count:_a: 6
(bootloader) slot-retry-count:_b: 0
all: listed above
Finished. Total time: 0.048s
Again from the beginning...how to kill/crack this damn locked bootloader without oem_unlock_data...
I want to get a custom rom on it.
Bests Marc

Database Users

welcome