Broken screen - need to do a data wipe - Galaxy Note 4 Q&A, Help & Troubleshooting

My N910F had a terminal accident this evening, it received a blow to the screen and now there's no way fo me to use it. I tried to use google's remote device app to wipe it and though I'd managed it. But I'm not sure that it has!
I was running a custom rom with twrp and when I tried a button combo that's supposed to initiate a wipe, I noticed something pop up on the screen and when I connected it to my pc I could not only see the phone on windows explorer, it actually showed the files! From one of the very few times I saw something on the screen, I recognized the TWRP homescreen, so it had been put into recovery!
I'm not bothered about putting the phone back to stock, I just want to wipe it so I can sell it for parts. I can't do anything in KIES as it's locked (fingerprint with password backup). I cant even try using a usb mouse with my otg as whenever I disconnect from the pc, the screen goes off (it's rarely even showing anything anyway.
Is there any way to just install stock firmware or even my rom, directly through odin? I'm used to flashing roms through twrp.

woldranger said:
My N910F had a terminal accident this evening, it received a blow to the screen and now there's no way fo me to use it. I tried to use google's remote device app to wipe it and though I'd managed it. But I'm not sure that it has!
I was running a custom rom with twrp and when I tried a button combo that's supposed to initiate a wipe, I noticed something pop up on the screen and when I connected it to my pc I could not only see the phone on windows explorer, it actually showed the files! From one of the very few times I saw something on the screen, I recognized the TWRP homescreen, so it had been put into recovery!
I'm not bothered about putting the phone back to stock, I just want to wipe it so I can sell it for parts. I can't do anything in KIES as it's locked (fingerprint with password backup). I cant even try using a usb mouse with my otg as whenever I disconnect from the pc, the screen goes off (it's rarely even showing anything anyway.
Is there any way to just install stock firmware or even my rom, directly through odin? I'm used to flashing roms through twrp.
Click to expand...
Click to collapse
If the emmc is still sane, u can try stock with odin - google 4 files repair firmware for your model. Not a custom rom, it need the custom recovery which seems not to work anymore.

w41ru5 said:
If the emmc is still sane, u can try stock with odin - google 4 files repair firmware for your model. Not a custom rom, it need the custom recovery which seems not to work anymore.
Click to expand...
Click to collapse
I tried to flash it with 2 different versions of odin, 3.09 which is what I always used to use and 3.12.3 as this seemed the most recent. Ran with and without admin privilege and got a fail every time.
I've gone back onto the Sammobile site to download another version of the firmware but it's sooooo slow - when did they slow things down so much??
Is there likely to be any difference between the versions of the firmware? I'm running a N910F here in the uk. But at the end of the day, all I want to do is to wipe my personal data by flashing any stock N910F rom

So I managed to get through the flashing process but it doesn't appear to have worked! The device still shows up as it was before I tried flashing it - I repeated the process but still nothing.
I need to remove any data before I can try and sell it - what do you suggest?

Any suggestions guys? Sorry to bump an old thread but I never did get it sorted. I'm running an LG V20 now but would like to be sure that the N910 is wiped clean of any and all personal data before selling it.
USB debugging isn't active so I can't do anything with adb - I've tried lots of options.

Flash stock bootloader
start phone in recovery mode (vol up + home buttons)
press down 4 (3) times to select factory reset (5 (4) for cache wipe) and press power depend on bootloader factory reset is 4-th or 5-th option
press down 7 times and then power again.
But why to bother of it if it is finger and password protected?
Another option is to sell me the board, my emmc chip just died. I'm in UK too.

Alex[Y] said:
Flash stock bootloader
start phone in recovery mode (vol up + home buttons)
press down 4 (3) times to select factory reset (5 (4) for cache wipe) and press power depend on bootloader factory reset is 4-th or 5-th option
press down 7 times and then power again.
But why to bother of it if it is finger and password protected?
Another option is to sell me the board, my emmc chip just died. I'm in UK too.
Click to expand...
Click to collapse
I'll give that a try, but I don't know how I'd find out if it had been successful?
I'd rather not risk someone being able to access ALL the info on there for the money I'd get for it on ebay.

woldranger said:
I'll give that a try, but I don't know how I'd find out if it had been successful?.
Click to expand...
Click to collapse
No personal files when connected to PC should be enough.
woldranger said:
I'd rather not risk someone being able to access ALL the info on there for the money I'd get for it on ebay.
Click to expand...
Click to collapse
Another option go to repair shop and ask them to wipe it with their test display. Display removal (with its full destruction) will be required.

Alex[Y] said:
No personal files when connected to PC should be enough.
Thanks for jumping in!
"Should"? I wouldn't want to risk someone recovering my personal data.
Another option go to repair shop and ask them to wipe it with their test display. Display removal (with its full destruction) will be required.
Click to expand...
Click to collapse
But that would involve me paying - I won't get much for the phone as it is anyway.

I finally managed to flash the phone back to stock with Odin! :highfive:
It was last on N910FXXS1DQFA so I tried Odin v3.10.7 and flashed N910FXXS1DQE91 with no issues. Obviously, nothing of note shows up on the pc, but when I click on the device in windows explorer and look up the properties, it shows the new firmware is installed!
So, FINALLY, my Note 4 is fully wiped and I can try and sell it for spares - thanks a lot for any and all input and comments guys! :good::good:

woldranger said:
I finally managed to flash the phone back to stock with Odin! :highfive:
It was last on N910FXXS1DQFA so I tried Odin v3.10.7 and flashed N910FXXS1DQE91 with no issues. Obviously, nothing of note shows up on the pc, but when I click on the device in windows explorer and look up the properties, it shows the new firmware is installed!
So, FINALLY, my Note 4 is fully wiped and I can try and sell it for spares - thanks a lot for any and all input and comments guys! :good::good:
Click to expand...
Click to collapse
For my knowledge user data is wiped out by odin only if you tick "NAND erase all" but I'm not sure if it is not wiping some other important data like EFS partition. When phone is connected to PC try unlock it with the finger. Another possibility is that by downgrading you have corrupted EFS partition, but not sure of that.

Related

[Q] How bricked is my I9505? (reward offered for successful salvage!)

Hello friends.
I installed Xposed (http://forum.xda-developers.com/showthread.php?t=1574401) and now my shiny new S4 won't boot (stuck at Samsung logo).
According to the docs, I need only copy /system/bin/app_process.orig back to /system/bin/app_process but alas I cannot because my stock recovery is not letting me adb shell, reporting the device is offline. Note that adb devices shows the device as connected but offline.
Since there's no working TWRP or CWM (yet!!) I think I'm stuck.
If someone else can unlock me in the mean time. I'll buy you a beer or TWENTY. That's a promise.
Don't know whether it still works, but other SS phones have a save mode boot.
To enter it, you have to power off your phone first. Next, turn it on while holding the menu button and keep menu pressed until you see your homescreen.
hope it works.
Thanks for the reply! Nope. Tried the home button and the menu button. No cigar.
can you enter download mode?
Try and find something like the nexus root tool kit.....maybe there is one like it for Galaxy phones.
Its a great tool for such a thing, it helps you root, un root, lock, unlock, flash and re flash stock, it aslo lets you pick if phone is working as normal or is it soft bricked., and thats what saved my nexus 7 and 10 lol was stuck with bootloops and not able to get into recovery mode.
Anyway have a look see if there is something like that but for Samsung Galaxy.
Have a look at this, used it to flash s3 in the past, unsure what it can do s4 way though. http://forum.xda-developers.com/showthread.php?t=1703488
Thanks for replies.
Yes! I can get into download mode.
There is an S4 toolkit but it's early days and apparently doesn't actually work. I figure with time, a custom recovery will emerge and that will save the day. I'm sure I don't need to explain that I would like this fixed NOW without waiting tho!
bonstio said:
Hello friends.
I installed Xposed (http://forum.xda-developers.com/showthread.php?t=1574401) and now my shiny new S4 won't boot (stuck at Samsung logo).
According to the docs, I need only copy /system/bin/app_process.orig back to /system/bin/app_process but alas I cannot because my stock recovery is not letting me adb shell, reporting the device is offline. Note that adb devices shows the device as connected but offline.
Since there's no working TWRP or CWM (yet!!) I think I'm stuck.
If someone else can unlock me in the mean time. I'll buy you a beer or TWENTY. That's a promise.
Click to expand...
Click to collapse
Download firmware for Odin from Samsung-Updates or use Pre-Rooted OFFICIAL Rom from here
Turn OFF your phone, press&hold POWER+HOME+VOL_DOWN to enter Odin/Download Mode.
Connect your phone to the computer, use Odin3 v3.04 , load firmware as PDA, make sure that ONLY AutoReboot&F.Reset Time is ticked and click START.
After 5 minutes, all done, it should be back to life...
enjoY
Just flash a Official stock firmware and you will boot normally again.
Download a stock firmware
Download odin
Enter download mode in you unit by pressing power and volume down and home button.
Connect the device to your pc, wait for drivers to install.
Select your unzipped firmware (yeah the .md5 file) in the PDA section
Now start flashing and wait...your phone should boot as normal.
That is about it
no donation required btw...
download mode is great news. now get odin + stock firmware and flash your s4 back to life be aware, that all your data is most likely to be lost in the process.
a small price to pay if you ask me.
As others said, if you can get to download mode then be ready to have babies and fall in love with Odin, another life saver.
voodoochild2008 said:
As others said, if you can get to download mode then be ready to have babies and fall in love with Odin, another life saver.
Click to expand...
Click to collapse
Thanks guys. On the download. Server seems slow. Great to know that it's recoverable. I'll update when I'm up and running again.
djembey said:
Download firmware for Odin from Samsung-Updates or use Pre-Rooted OFFICIAL Rom from here
Turn OFF your phone, press&hold POWER+HOME+VOL_DOWN to enter Odin/Download Mode.
Connect your phone to the computer, use Odin3 v3.04 , load firmware as PDA, make sure that ONLY AutoReboot&F.Reset Time is ticked and click START.
After 5 minutes, all done, it should be back to life...
enjoY
Click to expand...
Click to collapse
SORTED. Thanks to everyone for jumping on board! djembey, mail me your PayPal for your reward or alternatively a shipping address and what color your S4 is. Which ever you prefer.
Thanks again.
bonstio said:
SORTED. Thanks to everyone for jumping on board! djembey, mail me your PayPal for your reward or alternatively a shipping address and what color your S4 is. Which ever you prefer.
Thanks again.
Click to expand...
Click to collapse
I'm happy for you! Next time be more careful with your new Baby
I've got white i9505 and love it to the bits (my first white phone...)
Under my avatar you'll see "DONATE TO ME" ..... if you want to....
Did you try my Pre-Rooted Rom?? If not, you should
djembey said:
I'm happy for you! Next time be more careful with your new Baby
I've got white i9505 and love it to the bits (my first white phone...)
Under my avatar you'll see "DONATE TO ME" ..... if you want to....
Did you try my Pre-Rooted Rom?? If not, you should
Click to expand...
Click to collapse
You just got a donation my friend!
Didn't try the prerooted... didn't see it for I9505XXUAMDF. Still, I'm used Chainfire's root and I'm back in business. No apps or data were wiped after the flash either, much to my surprise.
Waiting now for a working recovery and a decent ROM, like a Paranoid Android or CM10.1 port. In the mean time, I'm putting up with the TouchWiz jank + 320 DPI in spite of the odd scaling of some apps.
Cheers.
bonstio said:
You just got a donation my friend!
Didn't try the prerooted... didn't see it for I9505XXUAMDF. Still, I'm used Chainfire's root and I'm back in business. No apps or data were wiped after the flash either, much to my surprise.
Waiting now for a working recovery and a decent ROM, like a Paranoid Android or CM10.1 port. In the mean time, I'm putting up with the TouchWiz jank + 320 DPI in spite of the odd scaling of some apps.
Cheers.
Click to expand...
Click to collapse
Thanks a LoT! ) Appreciated
There's XXUAMDF on the list but it will give you just basic root permissions, no access to the system... In your case better use CF as it will give you full access..
Anyway, be more careful in future and enjoy it
S4 i9500 (I9500XXUAMDK with root) has soft brick
Dear friends. I would like your help, if possible! Please!
I did the actualization on my S4 i9500 (I9500XXUAMDK, with root) and after this, I was trying to put more space in sdcard (editing vold fstab files to try to change extSdCard into sdcard).
During this process, appeared a message on the phone about one error there is in sdcard and it suggested me to unmount the sdcard to try solve the problem. So, when I click yes, the phone froze and then I turned it off, but it stock now in Sangung Logo and go to recovery mode. In recovery mode I tryed to clear/mount/unmount any file, but it returns with error to mount any directories.
I think the phone has the files or some partition corrupted!!! . I can access it through ODIN and adb shell as well. There is (in adb commands) a command to fix the partition? How can I do?
With ODIN, I tried to re-install the original FW. It did well (complete the re-install perfectly), but the phone cant finish the instalation after this, because it cant mount anything, and goes to recovery mode with many messages about that it cant mount directories (list a vary directories that wasnt mounted correct).
Everything I try to do, the phones (in recovery mode) returns "cant mount... or error to mount something". I cant too clear cache, format /sdcard or other directory, or reset it to the factory data as well (because I think, the system cant mount any directories).
Somebody had this problem? or could help me to solve it, please!!!
Tks in advance!
Barros

[Q] Bypass screenlock on S4 (CAN VERIFY IM THE OWNER, WILLING TO PAY FOR HELP!!)

Hey Guys,
First post on here I have read the site alot though, I've rooted and installed CM yadda yadda from the help of this site. Otherwise complete n00b hence the willing to pay thing.
OK FIRST IS FIRST, I AM THE OWNER of this phone, I can verify that by taking a picture of the background which has my girlfriend on it and then another picture with me and her and then another picture with me writing on a sign XDA Developers or whatever. I bought the phone new so am Only user of it.
OK the story. There is a very intimate home video me and the girl took on the phone. Now after that i changed the pin because didnt want the house mate (who knew the pin) stumbling across it (Phone was only used for home as I swapped hands for a Blackberry q10) so the phone went away as I got a playbook for free with the phone. ANNNNNYWAYYYY we have moved and now living in Thailand (formerly Australia) and we wanted to watch ourselves in action or unaction . Now I cant for the life of me remember the PIN ive tried everything for days and days on end.
Now I have done a bit of research, because Im in Thailand now, I have no Internet access on the S4, so downloading that app from the Play Store is out of the question. I read it was regarding a different phone that you could use odin install cm then backup data or something along those lines. I would like clarification from someone or if someone is willing to spend 10 minutes on skype running me through it i'd happily pay for their time. I dont want to risk loosing all my data, especially the vid
I suppose another question would be can i do a backup through odin without installing cm that i could transfer onto sd? All the current data is on the device (No SD installed) or is there a program you can run that would trick it into thinking its got its old password (the one im sure of)?
I'm sure I could find a thai expert on phones but wouldnt trust them with my data in hands reach.
I appreciate your help in advance, and if this is not ok for public discussion I would be more than happy to receive a PM.
Like I said I can verify my identity and proof of being the owner
If your Phone is rooted as u said, y dont u simply Use Aroma FileManager to backup your data and then install a fresh One. Its Simple
Thanks for your quick reply! really appreciated. But I dont think it applies to me, To be honest I think I flashed back to stock or a lite rom, It seems to be telling me that from the start up screens:
Recovery:
Android system recovery<3e>
options are
reboot
apply update from ADB
apply update from external storage
wipe data/factory reset
wipe cache
apply update from cache.
And When I press power and up I get
ODIN MODE
Product name: GT-19505
Current Binary: Samsung Official
System Status: Official
KNOX KERNEL LOCK: 0x0
KNOX WARRANTY VOID: 0x1
CSB-CONFIG-LSB: 0x30
Write Protection: Enabled
eMMC BURST MODE: enabled
Is there another way to install Aroma File manager?
I apologize for being so naive, I have really no idea.
If it's only the video you that you want then do this:
Flash a custom recovery true Odin. Like this recovery if you have the i9505 http://teamw.in/project/twrp2/182
Select wipe > factory reset (make sure to pick the right one or it will wipe your sd)
Reflash the rom you want.
If you don't pick the wrong option in the recovery then you still have your data on your internal sd card.
Lennyz1988 said:
If it's only the video you that you want then do this:
Flash a custom recovery true Odin. Like this recovery if you have the i9505
Select wipe > factory reset (make sure to pick the right one or it will wipe your sd)
Reflash the rom you want.
If you don't pick the wrong option in the recovery then you still have your data on your internal sd card.
Click to expand...
Click to collapse
Ok, so by selecting wipe > factory reset would it not restore to factory everything, including the data and video.?
I dont like the chances of "if you dont pick the wrong option"
If you could be a little clearer Lenny I would appreciate it, delicate situation
Slayso said:
Ok, so by selecting wipe > factory reset would it not restore to factory everything, including the data and video.?
I dont like the chances of "if you dont pick the wrong option"
If you could be a little clearer Lenny I would appreciate it, delicate situation
Click to expand...
Click to collapse
If you have TWRP recovery then you can peform a factory reset. If you go to the wipe menu you see it's stated there: (not including internal storage).
You dont need any custom rom, just flash TWRP Recovery or CWM Recovery, Flash the SuperSU, then use AROMA filemanager.. no need to factory reset
Since your Phone has KNOX 0x1, warranty void, go ahead and flash the above mentioned files..
Flash via ODIN http://techerrata.com/file/twrp2/i9500/openrecovery-twrp-2.7.0.0-i9500.tar
http://forum.xda-developers.com/showthread.php?t=2663663
you can use twrp instead of Philz recovery,
Aamirx12 said:
You dont need any custom rom, just flash TWRP Recovery or CWM Recovery, Flash the SuperSU, then use AROMA filemanager.. no need to factory reset
Since your Phone has KNOX 0x1, warranty void, go ahead and flash the above mentioned files..
Flash via ODIN
http://forum.xda-developers.com/showthread.php?t=2663663
you can use twrp instead of Philz recovery,
Click to expand...
Click to collapse
Ok, Downloaded all the needed files, phones been connected in download mode with odin running but not recognising the phone? When I downloaded the Drivers all I did was press install then restart, there is now a file in Program Files full of seperate Samsung drivers, I am not sure are these meant to be placed in the system32/drivers folder? I also downloaded Kies to update drivers as per recommendation elsewhere.
I am using 3.07 ODIN, the USB is charging the phone but ODIN hasn't recognised it. Note: Kies Is NOT running.
please tell me if im doing the correct steps
1. Start up Odin
2. Put phone into Download mode
3. Once in download mode connect to USB
?
go to system properties, Device manager and see if you have any unrecognized hardware, install proper odin drivers..
Here http://forum.xda-developers.com/showthread.php?t=2038555
Aamirx12 said:
go to system properties, Device manager and see if you have any unrecognized hardware, install proper odin drivers..
Here http://forum.xda-developers.com/showthread.php?t=2038555
Click to expand...
Click to collapse
Ok will try them and see how it goes, I know its a funny one, but should windows make the usb connected noise once i plug phone in? all my other USB devices do within a few seconds.
Slayso said:
Ok will try them and see how it goes, I know its a funny one, but should windows make the usb connected noise once i plug phone in? all my other USB devices do within a few seconds.
Click to expand...
Click to collapse
take a look here
http://en.miui.com/thread-5684-1-1.html
It's simple if you want backup ur data. You dont need a PIN for it:
1. Flash a STOCK ROM through ODIN.
2. Power ON ur device till the Bypass screenlock (wait 15 seconds).
3. Conect ur phone to the PC through the USB conector.
4. You will receive one popup window avising u what u wanna do. Select OPEN FOLDERS.
5. If you don't receive the popup is other thing. Having your device conected on Bypass Screenlock -> Press Windows Key + R in ur pc -> devmgmt.msc and press ENTER. Attach a screenshot and we take a look the yellow admirations you have there.

Samsung Galaxy Note 3 (SM-N900) - Rooting failed (Odin stuck), need to recover

Hi all,
So I've decided to root my Exynos International Galaxy Note 3 (SM-N900) using Chainfire's CF-Auto-Root. All went well until Odin got stuck at cache.img, then fails after a couple of minutes. I unplug the phone and restart it, it then displays "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" whenever I try to boot. I can access download mode again, but not recovery. My phone is stock 4.2.2.
It's the first time I have such a problem, I flashed a couple of phones before without any trouble. I searched XDA for a solution and tried other Odin versions, different cable/ports, even tried on another computer: Same issue. Stuck at cache.img. I can't get my phone to work again. Some people suggested it might have something to do with USB debugging, but I can't remember if I left it enabled or disabled.
I didn't back any of my data (I didn't expect the root to fail...) and retrieving my phone, rooted or not, is of the utmost importance. Please avoid posting solutions that involve data loss.
Feel free to ask about anything I might have left out.
Thanks!
GST_Diandre said:
Hi all,
So I've decided to root my Exynos International Galaxy Note 3 (SM-N900) using Chainfire's CF-Auto-Root. All went well until Odin got stuck at cache.img, then fails after a couple of minutes. I unplug the phone and restart it, it then displays "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again" whenever I try to boot. I can access download mode again, but not recovery. My phone is stock 4.2.2.
It's the first time I have such a problem, I flashed a couple of phones before without any trouble. I searched XDA for a solution and tried other Odin versions, different cable/ports, even tried on another computer: Same issue. Stuck at cache.img. I can't get my phone to work again. Some people suggested it might have something to do with USB debugging, but I can't remember if I left it enabled or disabled.
I didn't back any of my data (I didn't expect the root to fail...) and retrieving my phone, rooted or not, is of the utmost importance. Please avoid posting solutions that involve data loss.
Feel free to ask about anything I might have left out.
Thanks!
Click to expand...
Click to collapse
I think you'll have to flash an official Sammy Firmware to get past the error, although if you look in the Note 3 Android Development, I recall seeing some deodexed, rooted firmware that is supposed to work from Odin. Not sure if any of them are for exynos version though.
Data? I keep everything I can on the extSD for exactly this reason. You should be able to remove the card and put it in a card caddy and read it in a PC and copy out your media etc. The root process shouldn't have overwritten anything you need.
For rooting, maybe DL the SuperSU zip file Chainfire's website and flash it in Recovery once you're up and running? I use TWRP but Philz or CWM recoveries will do it.
Journyman16 said:
I think you'll have to flash an official Sammy Firmware to get past the error, although if you look in the Note 3 Android Development, I recall seeing some deodexed, rooted firmware that is supposed to work from Odin. Not sure if any of them are for exynos version though.
Data? I keep everything I can on the extSD for exactly this reason. You should be able to remove the card and put it in a card caddy and read it in a PC and copy out your media etc. The root process shouldn't have overwritten anything you need.
For rooting, maybe DL the SuperSU zip file Chainfire's website and flash it in Recovery once you're up and running? I use TWRP but Philz or CWM recoveries will do it.
Click to expand...
Click to collapse
I see. So in newbie terms, if I flash the official firmware I have from SamMobile, I should have my phone back running with all my apps & data? Also, any hint about why rooting didn't work in the first place?
After this tragic experience with Odin, I'm gonna forget root for now, maybe update to Lollipop then think about rooting again.
Thanks for replying !
GST_Diandre said:
I see. So in newbie terms, if I flash the official firmware I have from SamMobile, I should have my phone back running with all my apps & data? Also, any hint about why rooting didn't work in the first place?
After this tragic experience with Odin, I'm gonna forget root for now, maybe update to Lollipop then think about rooting again.
Thanks for replying !
Click to expand...
Click to collapse
Did the official firmware work when you did it? If so, download Phone INFO Samsung from Play and use it to check what hardware you actually have.
I have had issues with CF-Auto root recently so I flash Stock, then the TWRP md5 file (in Odin 3.09) then I boot into Recovery and flash SuperSU. That gives me Recovery and root. You normally have to run SuperSU when you start so it can update.
U[pdating to LP is a good idea - most of the things going on in Dev are now LP versions.
Journyman16 said:
Did the official firmware work when you did it? If so, download Phone INFO Samsung from Play and use it to check what hardware you actually have.
I have had issues with CF-Auto root recently so I flash Stock, then the TWRP md5 file (in Odin 3.09) then I boot into Recovery and flash SuperSU. That gives me Recovery and root. You normally have to run SuperSU when you start so it can update.
U[pdating to LP is a good idea - most of the things going on in Dev are now LP versions.
Click to expand...
Click to collapse
I didn't flash the official firmware ever. Before trying to root with Odin and getting it stuck, I never flashed or modified anything internally on this phone.
Obviously, I can't use Phone INFO because my phone is stuck at BSOD.
I will upgrade to Lollipop, once I can get my phone working as it was. For now I'm still hesitating to flash the official firmware. I don't know if that would wipe the apps or just get back the phone as it was.
GST_Diandre said:
I didn't flash the official firmware ever. Before trying to root with Odin and getting it stuck, I never flashed or modified anything internally on this phone.
Obviously, I can't use Phone INFO because my phone is stuck at BSOD.
I will upgrade to Lollipop, once I can get my phone working as it was. For now I'm still hesitating to flash the official firmware. I don't know if that would wipe the apps or just get back the phone as it was.
Click to expand...
Click to collapse
It will wipe Apps and Data - it makes your phone like you just bought it.
I didn't realise it was stuck in that mode - just thought that happened whenever you tried to flash something.
First thing. Turn phone off. Take back off and remove battery for 10 secs or so. Turn it on holding down Vol Down + Home + Power - release when DL screen shows and press Vol Down. If that gets you into the phone, spend some time saving your data to extSD.
I use Call Logs Backup & Restore, SMS Backup & Restore, I export my Contacts to ext storage. I use TiBu to backup all my apps to a folder on extSDCard. If you are on Stock ROM, you should be able to set your camera to save to extSDCard but you need a file explorer (I use ES File Explorer) to copy your current DCIM folder across - other than that, look for music, documents and video folders on internal memory)
If it doesn't open the phone for you, & your data is important, take card out and use adapter to save data onto a computer.
Go to Sammobile and download the proper official firmware for your phone - note you need to set up a free account before you can DL.
Download Odin 3.09 Run Odin
Then repeat the phone process but this time press Vol Up when at the DL screen. It is important to have the phone Off and electrically flat before attempting a firmware update.
Connect phone to PC - Odin should recognise it. If it doesn't you probably need the Samsung USB Drivers so get them and install them.
Then connect phone again. Click AP and find your DL from Sammobile. Wait for it to load then press Start. Wait... it will reboot and usually sits on the logo for quite some time.
Set up your phone, and restore or reinstall your apps.
Rotsa Ruck!
Journyman16 said:
It will wipe Apps and Data - it makes your phone like you just bought it.
I didn't realise it was stuck in that mode - just thought that happened whenever you tried to flash something.
First thing. Turn phone off. Take back off and remove battery for 10 secs or so. Turn it on holding down Vol Down + Home + Power - release when DL screen shows and press Vol Down. If that gets you into the phone, spend some time saving your data to extSD.
I use Call Logs Backup & Restore, SMS Backup & Restore, I export my Contacts to ext storage. I use TiBu to backup all my apps to a folder on extSDCard. If you are on Stock ROM, you should be able to set your camera to save to extSDCard but you need a file explorer (I use ES File Explorer) to copy your current DCIM folder across - other than that, look for music, documents and video folders on internal memory)
If it doesn't open the phone for you, & your data is important, take card out and use adapter to save data onto a computer.
Go to Sammobile and download the proper official firmware for your phone - note you need to set up a free account before you can DL.
Download Odin 3.09 Run Odin
Then repeat the phone process but this time press Vol Up when at the DL screen. It is important to have the phone Off and electrically flat before attempting a firmware update.
Connect phone to PC - Odin should recognise it. If it doesn't you probably need the Samsung USB Drivers so get them and install them.
Then connect phone again. Click AP and find your DL from Sammobile. Wait for it to load then press Start. Wait... it will reboot and usually sits on the logo for quite some time.
Set up your phone, and restore or reinstall your apps.
Rotsa Ruck!
Click to expand...
Click to collapse
Thank you, I just tried going into download mode and pressing vol down, still get the same BSOD. I guess that means phone cannot be recovered as it is...
I'm backing up my stuff now. I have no problem backing up contacts/SMS/etc.., but can you tell me whether I can still back up applications and restore them as they were using Titanium Backup on PC ? I know this should have been done before even soft-bricking my phone, but since it inaccessible to run the app on it...
I already have the official firmware waiting to be installed, just need to be sure about TiBU and that I backed up everything correctly Thanks for answering !
GST_Diandre said:
Thank you, I just tried going into download mode and pressing vol down, still get the same BSOD. I guess that means phone cannot be recovered as it is...
I'm backing up my stuff now. I have no problem backing up contacts/SMS/etc.., but can you tell me whether I can still back up applications and restore them as they were using Titanium Backup on PC ? I know this should have been done before even soft-bricking my phone, but since it inaccessible to run the app on it...
I already have the official firmware waiting to be installed, just need to be sure about TiBU and that I backed up everything correctly Thanks for answering !
Click to expand...
Click to collapse
That depends... TiBu can only recover what you've saved (obvious I know...) and only if it didn't get wiped in the new firmware flash. (which it will if you didn't choose extSDCard for the backups)
Other than that, once your phone is set up and your Google account active, Play Store will DL all your apps.
Journyman16 said:
That depends... TiBu can only recover what you've saved (obvious I know...) and only if it didn't get wiped in the new firmware flash. (which it will if you didn't choose extSDCard for the backups)
Other than that, once your phone is set up and your Google account active, Play Store will DL all your apps.
Click to expand...
Click to collapse
Okay great So where exactly do I get TiBu for pc?
GST_Diandre said:
Okay great So where exactly do I get TiBu for pc?
Click to expand...
Click to collapse
Unfortunately it's a Play Store app, so first you have to get your phone working.
You could try the attached from Recovery but I have no idea if it would work as it's from my rooted CM12.1 system.
Journyman16 said:
Unfortunately it's a Play Store app, so first you have to get your phone working.
You could try the attached from Recovery but I have no idea if it would work as it's from my rooted CM12.1 system.
Click to expand...
Click to collapse
Recovery isn't working for me... The only thing I can access on the phone is Download mode.
I guess it's lost? :/
GST_Diandre said:
Recovery isn't working for me... The only thing I can access on the phone is Download mode.
I guess it's lost? :/
Click to expand...
Click to collapse
The only other thing I can think of would be using ADB over USB but I don't know if that would work with DL mode or if it is only for Recovery. You'd have to search and learn how to use it.
So maybe time to just get the phone working and make sure for future you have backups?
Journyman16 said:
The only other thing I can think of would be using ADB over USB but I don't know if that would work with DL mode or if it is only for Recovery. You'd have to search and learn how to use it.
So maybe time to just get the phone working and make sure for future you have backups?
Click to expand...
Click to collapse
SOLVED. I can't believe how easy it was. I was about to flash it over from scratch but then it struck me.
Chainfire ships Odin with all its root bundles, a version where you cannot untick "Auto Reboot". Because of Auto Reboot being ticked, Odin freezes at "cache.img". It might not freeze for some people but for me, having Auto Reboot activated causes the freeze
Downloading a different version of Odin (any version, I used 3.09) that allows changing parameters and LEAVING EVERYTHING UNTICKED BUT F. RESET TIME works like a charm.
Don't forget to reboot your phone after Odin displays PASS or RESET (Long press power).
I'm going to PM Chainfire about this, and tell a max of people about it.
Thank you for your support
EDIT: Also going to NANDroid my phone. I'm tired of panicking over failed roots

just a helpful little tip

so samsung has reps at most best buys that will help you free of charge ( i had to go there when i first started rooting because i softbricked my phone and had no idea what to do and needed it the next day so if you dont feel like waiting or need something done that second or just dont wanna post on here you can always head up there and just tellem your question and theyll try and help you with what you need
Veid71 said:
so samsung has reps at most best buys that will help you free of charge ( i had to go there when i first started rooting because i softbricked my phone and had no idea what to do and needed it the next day so if you dont feel like waiting or need something done that second or just dont wanna post on here you can always head up there and just tellem your question and theyll try and help you with what you need
Click to expand...
Click to collapse
Thank you for your post. I soft bricked my S5 (bootloop) and will keep this in mind. For now I am at home and want to see if I can figure it myself. I need help to push a working ROM to my device SD card. I found a toolkit on root page http://forum.xda-developers.com/showpost.php?p=64744448&postcount=2
***Is there a tutorial that can help me know how to use the toolkit?
cyberfem said:
Thank you for your post. I soft bricked my S5 (bootloop) and will keep this in mind. For now I am at home and want to see if I can figure it myself. I need help to push a working ROM to my device SD card. I found a toolkit on root page http://forum.xda-developers.com/showpost.php?p=64744448&postcount=2
***Is there a tutorial that can help me know how to use the toolkit?
Click to expand...
Click to collapse
http://forum.xda-developers.com/verizon-galaxy-s5/general/root-method-og5-ok3-t3290370
check that out if you werent previously rooted if you were previously rooted then try this
Use Odin to flash the lollipop kernel you were using. Then go into the stock recovery (hold Home + Vol UP and Power) and clear the cache and reboot. If that doesn't work, go back into the stock recovery, clear cache and select factory reset, then reboot. That should allow MOAR (whatever rom you want i stole this post from one of my other topics about when i softbricked mine) to boot, then you can reinstall SafeStrap Lollipop.
If you're getting any kind of logo screen showing up on boot, you are only "soft" bricked (not "hard" or permanently bricked) and you can fix it easily.
If you're only getting a logo, try what Veid71 said in the post above mine. If that doesn't work, then worst case you just need to flash a factory restore image with Odin and start over.
A word of caution, though: if your firmware version was updated to BOE1, BOG5, BOK3, do NOT flash an earlier factory image or you will brick because after BOD the bootloader was locked and you can't downgrade it.
painiac said:
If you're getting any kind of logo screen showing up on boot, you are only "soft" bricked (not "hard" or permanently bricked) and you can fix it easily.
If you're only getting a logo, try what Veid71 said in the post above mine. If that doesn't work, then worst case you just need to flash a factory restore image with Odin and start over.
A word of caution, though: if your firmware version was updated to BOE1, BOG5, BOK3, do NOT flash an earlier factory image or you will brick because after BOD the bootloader was locked and you can't downgrade it.
Click to expand...
Click to collapse
I get the logo screen like it is turning on then it goes to recovery mode options. I can get to Download mode and Odin has a blue port connection but my Win8 and Win7 PCs do not see the device at all, so I cant' flash in Odin. Background - I attempted to root using jrkruse method and got stuck and never rooted. Anyone know a way around this maybe using the external SD card?
cyberfem said:
I get the logo screen like it is turning on then it goes to recovery mode options. I can get to Download mode and Odin has a blue port connection but my Win8 and Win7 PCs do not see the device at all, so I cant' flash in Odin. Background - I attempted to root using jrkruse method and got stuck and never rooted. Anyone know a way around this maybe using the external SD card?
Click to expand...
Click to collapse
When it boots into the recovery mode options, try clearing cache and then reboot. If that doesn't work, do it again, clearing cache and also factory reset. That may allow your phone to boot back up normally.
The SDcard Unbrick method is only needed if your phone cannot boot into Download mode. In this case, it wouldn't help you because your phone is functioning in that regard.
When you have the phone in Download mode, your computer won't show it as a device in "My Computer" because it's not connected as a media device., but software that knows how to look for it can see it. If Odin is lighting up blue in the first ID:COM box, it IS seeing the phone and you will be able to flash to it.
If you're to a point where you need to flash a factory restore image, click the "AP" button in Odin to select it. The image needs to be one that ends with a file extension "tar.md5", or Odin can't see it. If what you've downloaded is a zip archive, the image is inside that and you need to extract it first. Use the image in "step 2" of the root thread
I figured out what went wrong from your response thanks! I had saved the .tar.md5 on the external SD card rather than pc. Now attempting to re-root, .bat sees device but doesn't root.
cyberfem said:
I figured out what went wrong from your response thanks! I had saved the .tar.md5 on the external SD card rather than pc. Now attempting to re-root, .bat sees device but doesn't root.
Click to expand...
Click to collapse
yeah its really annoying youll have to unplug and plug it back in and x out of the thing like 20 times before it acutually does it

Is there a way to back up my data from my s7e without booting it completely?

Hi guys,
my s7edge suddenly went into a continuous restart loop today. I'm only able to control the phone for around 10seconds before the phone hang and starts rebooting.
Tried going into safe mode but still the same.
My s7e's and Exynos version , Nougat 7, not rooted, no custom rom.
I've no problem going into the recovery mode, it won't reboot there.
I've sent to the customer service center and they offered to change the motherboard and battery under warranty.
I've a few photos and documents that I would like to retrieve can I back up my phone without having to fully boot it ? Through recovery mode perhaps ? Not familiar with all these but I'm willing to learn.
So far the only method I'm able to do is to boot it up, quickly upload a file online bfore it reboots. Repeating the cycle for each file..
Hope I'm able to recover them completely.
Thanks in advance.
Going into download mode and flashing firmware with odin?
Just dont forget to double check your model number, and if you use HOME_CSC file instead of CSC file your phone will not be wiped.
xantrk said:
Going into download mode and flashing firmware with odin?
Just dont forget to double check your model number, and if you use HOME_CSC file instead of CSC file your phone will not be wiped.
Click to expand...
Click to collapse
Can I flash firmware with Odin without downloading anything into my phone? I've read about flashing odin that i need to download some files into my s7edge first.
Developer mode is already enabled tho.
After flashing Odin, what should I do to back up the data?
Xalph92 said:
Can I flash firmware with Odin without downloading anything into my phone? I've read about flashing odin that i need to download some files into my s7edge first.
Developer mode is already enabled tho.
After flashing Odin, what should I do to back up the data?
Click to expand...
Click to collapse
No you dont need to download anything to the phone. You need to boot to download mode by pressing home button+power+volume down at same time while the phone is off. You will see the download mode.
Before that you download your rom to your computer using sammobile or samfirm. Samfirm is faster btw. You can check the tutorial here. Load appropriate files to appropriate spots in odin then connect your phone in download mode via usb. start and wait a couple mins. https://www.sammobile.com/forum/showthread.php?t=30800
btw download odin from here, it is more up to date version. http://odindownloader.com/download/odin3-v3-12-5
for backup, u can use samsung cloud for anything , google photos for free backup photos on cloud. And also, for solid backup on pc, I use smartswitch. It backs up pretty much anything except app data. ie you need to login all apps and will lose your game progress etc.
xantrk said:
No you dont need to download anything to the phone. You need to boot to download mode by pressing home button+power+volume down at same time while the phone is off. You will see the download mode.
Before that you download your rom to your computer using sammobile or samfirm. Samfirm is faster btw. You can check the tutorial here. Load appropriate files to appropriate spots in odin then connect your phone in download mode via usb. start and wait a couple mins. https://www.sammobile.com/forum/showthread.php?t=30800
btw download odin from here, it is more up to date version. http://odindownloader.com/download/odin3-v3-12-5
for backup, u can use samsung cloud for anything , google photos for free backup photos on cloud. And also, for solid backup on pc, I use smartswitch. It backs up pretty much anything except app data. ie you need to login all apps and will lose your game progress etc.
Click to expand...
Click to collapse
Hi thanks for the reply !
Okay i'll follow the steps above.
But as for the backup, i'm unable to use the above listed options as the phone will restart in within 10secs+- once i'm in the home screen.
And if i flash custom recovery, it will void my warranty right?
Xalph92 said:
Hi thanks for the reply !
Okay i'll follow the steps above.
But as for the backup, i'm unable to use the above listed options as the phone will restart in within 10secs+- once i'm in the home screen.
And if i flash custom recovery, it will void my warranty right?
Click to expand...
Click to collapse
oh sorry I just realised the point of the conversation. I thought you are trying to boot it to backup didnt realised your mo-bo is faulty. This may cause further issues with your files if installion fails. So maybe u should do reflashing as a last option . And yes, u can back up data thru a custom recovery but it will void your warranty. Did you try asking sammy's help?
xantrk said:
oh sorry I just realised the point of the conversation. I thought you are trying to boot it to backup didnt realised your mo-bo is faulty. This may cause further issues with your files if installion fails. So maybe u should do reflashing as a last option . And yes, u can back up data thru a custom recovery but it will void your warranty. Did you try asking sammy's help?
Click to expand...
Click to collapse
Hmm okay.. yeah I've been to the customer service center, they offered to replace the motherboard and battery under warranty. but need to wait for 2-3days for the stock to arrive.
I've asked about data recovery but they said they're not providing such service anymore due to the latest "data privacy act" of our country, hence they're unable to do that ><
I'll try ask them and see if with consent can they perform that or not.
Xalph92 said:
Hmm okay.. yeah I've been to the customer service center, they offered to replace the motherboard and battery under warranty. but need to wait for 2-3days for the stock to arrive.
I've asked about data recovery but they said they're not providing such service anymore due to the latest "data privacy act" of our country, hence they're unable to do that ><
I'll try ask them and see if with consent can they perform that or not.
Click to expand...
Click to collapse
I'm likewise trying to recover my USERDATA partition as my phone flipped out a few days ago. I literally did nothing to it... i went to bed with it working fine, and woke up to a boot loop. I suspect it may be a wonderful android update everyone is talking about. I really dont understand how an update could screw up partitions, but here i am Anyways, you are probably looking to use the DD utility. If it figure it out or someone points me in the right direction I'll pass it along to you.
Xalph92 said:
Hmm okay.. yeah I've been to the customer service center, they offered to replace the motherboard and battery under warranty. but need to wait for 2-3days for the stock to arrive.
I've asked about data recovery but they said they're not providing such service anymore due to the latest "data privacy act" of our country, hence they're unable to do that ><
I'll try ask them and see if with consent can they perform that or not.
Click to expand...
Click to collapse
did you ever manage to fix this? Im having the exact same issue

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