So I've had this phone for a few months but thanks to the mess with the US I wasn't able to get the Nougat update from ZTE's servers through the Gold's System Update. I later found a Nougat image on ZTE's support page, put it on an empty SD card and installed it from Settings>System Update. That went fine. I rebooted, did the setup, installed a few apps and everything seemed great until I tried to make a phone call. The display sits on 'Dialing...' for about 20 seconds with no ringing sound and then the call drops, followed by the signal bars going hollow and a message that I have left my Home network. After 10-20 seconds the signal meter returns to normal and I'm on my Home network again. Calling out aside, SMS works fine and 4G works fine.
Rebooting does nothing, re-seating the sim does nothing and factory resets do nothing. When I go to Phone>Settings>Call Settings>Carrier Settings>Additional Settings a pop-up says "Reading settings..." and then after about 20 seconds I get "Network or Sim card error" and the Data Roaming warning (mentioned above) appears in the Notifications bar. Just trying to get that information off of the card breaks my data connection. I called my carrier and they confirm my account is in order and everything is fine on their end. When I put the sim back into my old phone it works properly and I can make calls and browse, etc. Going to the same >Additional Settings on my old phone, it loads up without the "Network or Sim card error" message. This all seems like a very specific error, that trying to pull my connection or account information from the sim is breaking my connection and causing outgoing calls to crash. This never happened on the Gold under 6.0.1.
In case it's important, I have a 7 Mini Gold but the 7 Mini Gold page does not have an update image on it. I used the update image from the 7 Mini page. I figured the lack of an image on the Gold's support page was an oversight rather than the Gold being so different that it needs its own separate updates. I hope I didn't get that wrong.
Unless someone has some insight into fixing this as-is, right now I think I have to either rollback Nougat (except I haven't found an image of 6.0.1 yet) or install Lineage OS. I think I have all the files I need to flash Lineage, using Tulip from here and the directions found here and the image found here. All comments, even just speculation, are welcome.
What carrier are you on? Do you have the right APN settings? I've had similar on T-Mobile when I'm in a Band12\VoLTE market with a non-VOLTE device. I can get LTE data without issues but the device would not call out because it could not see an active voice network.
pizzaboy192 said:
What carrier are you on? Do you have the right APN settings? I've had similar on T-Mobile when I'm in a Band12\VoLTE market with a non-VOLTE device. I can get LTE data without issues but the device would not call out because it could not see an active voice network.
Click to expand...
Click to collapse
Freedom mobile (Canada).
APN settings match what is listed on their site.
Freedom doesn't appear to offer VoLTE. The problem happens whether VoLTE is switched on or off.
I have a similar problem with a UK model. It doesn't give me the roaming pop up but the rest of the symptoms are the same. Calls drop immediately and calling my number from another phone returns busy signal. The network type preference doesn't work as well. It stays on 4g/3g/2g auto no matter what I select. I think mine is like this because I tinkered with the service menu but I am not sure. On another thread someone suggested to erase modemst 1 and modemst2 partitions in fastboot mode but I can't make it connect in fastboot plus someone said that erase command is blocked. I'm looking for a stock firmware image to re-flash it but it's nowhere to be found...
UPDATE: I've managed to erase the modem partitions with twrp and adb shell but it didn't help. network type preference works now but the phone doesn't connect to the network at all.
After taking a long break from fighting with the Mini I dove back in today. I was able to back-up boot and recovery and then flash twrp recovery. After the phone was stuck on the blue ZTE logo when I tried to start it. I flashed the B12 noverity boot image and now it boots normally. SMS is still fine and calls still drop without connecting, briefly kicking the phone to roaming. While I nosed around in the settings again and compared them to my working phone I noticed something that I'd dismissed before. Under Available Networks everything has "null" beside it. "Null" doesn't show at all in that section when using the same SIM in my other phone.
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I call this a clue. Why I try to Google it I get articles about troubleshooting null SIM cards. I also found this stackoverflow thread and this comment:
https://stackoverflow.com/questions...k-is-on-or-available-or-not-on-android-device
in none of the code above i see a check for whether getNetworkInfo() returned null, which happens according to the docs when the requested network type is not supported.
Click to expand...
Click to collapse
This is probably a different kind of null than the one in my screenshot, but it makes me wonder. Are there any apps on either F-droid or Play that people would recommend that might report what is happening when the phone tries to connect to a tower to make a call?
I'm looking for a stock firmware image to re-flash it but it's nowhere to be found...
Click to expand...
Click to collapse
This index has what looks like B2017G-EU images. Can you use them?
http://files.nwwn.com/android/axon7mini/
Yoqui said:
This index has what looks like B2017G-EU images. Can you use them?
http://files.nwwn.com/android/axon7mini/
Click to expand...
Click to collapse
I'll try them, they look legit. Nothing to lose at this point. My mini is not registering in any network (Emergency calls only). Erasing modemst1 and modemst2 deleted my IMEI and MEID. I've managed to rewrite the IMEI but not the MEID. Flashing a custom rom didn't fix it. The phone is not bricked though so there is hope. I can still use ADB and EDL. There is a way to get the phone in deepflash mode even but I have nothing to flash on it so I haven't tried that yet.
PS: I've emailed ZTE and they are not responding. I think they are seizing support completely.
Related
My phone some how fixed itself. I hope no one else has to experience what I did for the past few days.
I forgot to install the google apps while rooting to cm6. Now whenever I boot into clockwork, it says something like sd mount 10 seconds and I can't use it to install the google apps. This is my first time rooting.
EDIT: I just realized that I could use ROM Manager but when I choose gapps-mdpi-20101020-signed I get, "The application Superuser Permissions (process com...) stopped unexpectedly...
So, how can I fix this?
EDIT 2: I did this and got this:
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
EDIT 3: Now I have no service or 3G. I'm attempting unrevoked again...
It just did the same thing from my first post, rebooting in 10 seconds. Still no service
EDIT 4: I just accessed clockwork by volume down + power then recovery. I did a clean wipe, let's see what happens...
EDIT 5: It booted up, went to set up google account (it did not ask this before) but no service still. Also, the market is there.
EDIT 6: I found out that the SIM is locked but I do not know the code. Help?? I'm pretty sure that I never had a sim pin because I was able to access the network before.
EDIT 7: Went back to stock backup, says no sim card in phone
EDIT 8: So I left my phone off for the past few days but I look at it today and it's on and has service!!! Idk what happened, but I'm not complaining! I just don't have any contacts >_>
donteatsoap7 said:
I forgot to install the google apps while rooting to cm6. Now whenever I boot into clockwork, it says something like sd mount 10 seconds and I can't use it to install the google apps. This is my first time rooting.
EDIT: I just realized that I could use ROM Manager but when I choose gapps-mdpi-20101020-signed I get, "The application Superuser Permissions (process com...) stopped unexpectedly...
So, how can I fix this?
Click to expand...
Click to collapse
How exactly are you getting into clockwork? Do you have your phone plugged into your computer during this process?
Edit: IRT your edit, I haven't experienced that and you may want to wait for someone who knows the answer but I would reflash the rom after a wipe data, cache, & dalvik...
Sent From My HTC Aria Using XDA App
zervic said:
How exactly are you getting into clockwork? Do you have your phone plugged into your computer during this process?
Edit: IRT your edit, I haven't experienced that and you may want to wait for someone who knows the answer but I would reflash the rom after a wipe data, cache, & dalvik...
Sent From My HTC Aria Using XDA App
Click to expand...
Click to collapse
Yes, I was previously using the computer, now I'm trying with Superuser
donteatsoap7 said:
Yes, I was previously using the computer, now I'm trying with Superuser
Click to expand...
Click to collapse
You can't have your phone plugged into USB while you are [initially] accessing clockwork. As for your sim issue, did you have the SIM card lock enabled prior to flashing cm6? i.e. "Require PIN to use phone".
If you did then that's your issue most likely, and if you didn't...gee i dunno to be honest. I can remember with older phones if the SIM card got locked I'd have to call up AT&T and get the PUK code or something of the such...i dunno if that applies here or not...does it give you an option to UNLOCK the card when it informs you that it is locked?
zervic said:
You can't have your phone plugged into USB while you are [initially] accessing clockwork. As for your sim issue, did you have the SIM card lock enabled prior to flashing cm6? i.e. "Require PIN to use phone".
If you did then that's your issue most likely, and if you didn't...gee i dunno to be honest. I can remember with older phones if the SIM card got locked I'd have to call up AT&T and get the PUK code or something of the such...i dunno if that applies here or not...does it give you an option to UNLOCK the card when it informs you that it is locked?
Click to expand...
Click to collapse
Yeah, it says Lock SIM card and the box is checked. I uncheck it then a keyboard pop up. I do not know the code so it says :Unable to change SIM lock state, possibly wrong pin
Once I get a hold of my sister's phone, I'll put my SIM in it and see if I could call ATT to reset the PUK and PIN
Question, how do you restore to stock?
maybe you can try RUU and restore to unrooted state, if the sim card still not work it's the sim card problem.
tleung11 said:
Question, how do you restore to stock?
maybe you can try RUU and restore to unrooted state, if the sim card still not work it's the sim card problem.
Click to expand...
Click to collapse
What's RUU? And I've tried unrooted, stock and it says please insert sim.
I've concluded either of these happened:
1. I accidently put on sim verification somehow
2. I've rooted it too many times in a row and my phone blocked my sim because it thinks I'm using it for T-Mobile, etc.
Hi guys,
I think I was messing around where I shouldn't have been and now I have 2 SIMs from 2 different providers down on my unlocked rooted W8. I had moved it back to XtreStoLite successfully and then for some reason I started exploring service codes and I think thats where I killed it. I've completely formatted both drives and reinstalled factory but I'm still getting the same result. The Bell SIM just says Emergency Calls only and then you go into the networking area and it says Insert SIM for network services. The Koodo SIM gets a totally different result as its getting the PUK-locked.
Any wonderful ideas?
Thanks a million.
Tony
Estrongs and CSC folder attached in zip format
Does anyone have any ideas on this? I got the PUK-Unlocked taken care of on one SIM only to end up with the same problems on both SIMs. The SIMs still show as unlocked as per CSC but the status is LIMITED.
I think what I need to do is blow away the CSC so any remaining tainted records are gone.... somehow without breaking the unlock. I guess this doesn't get wiped even when I'm in PHILS and highlighting and formatting everything and then reinstalling factory firmware from SAMMOBILE. I've tried updating Bootloader, Modem and then firmwares several times. I've been to the shop that unlocked my phone and they say well if its not asking for a code its still unlocked. I've talked to the PUK detective at Koodo. I've been to the Bell store only to be sent out the door in a rude manner.
I think what I need to do is reset part of the service code that contains SIM stuff.
Any guru can help me PLEASE???
Below is more descriptive info with screenshots of the issue and my troubleshooting.
Thanks,
Tony
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http://imageshack.com/a/img674/2472/6GqoAA.png
@AltaEgo
Not sure why did you attached the Estrongs folder?
Did you try to flash stock firmware? Are your IMEI and baseband still valid?
And please check the following:
open Dialer, enter *#0011#, Menu, Back item, Menu, Key Input, enter Q0 and OK, wait for some seconds until you get MAIN MENU. Then select DEBUG SCREEN > NAS INFORMATION > MM INFORMATION > capture this screenshot. And then Menu, Back item, MM REJECT CAUSE and also capture screenshot.
Can you show these 2 screenshots?
vndnguyen said:
@AltaEgo
Not sure why did you attached the Estrongs folder?
Did you try to flash stock firmware? Are your IMEI and baseband still valid?
And please check the following:
open Dialer, enter *#0011#, Menu, Back item, Menu, Key Input, enter Q0 and OK, wait for some seconds until you get MAIN MENU. Then select DEBUG SCREEN > NAS INFORMATION > MM INFORMATION > capture this screenshot. And then Menu, Back item, MM REJECT CAUSE and also capture screenshot.
Can you show these 2 screenshots?
Click to expand...
Click to collapse
---------------
Hi vndnguyen,
My IMEI LOOKS ok and my baseband does too but I'm just look at the About Phone>Status .
I'm not sure why I put the estrongs folder in there. Sorry, I was up for many hours straight trying to fix this. I used your Samsung Info folder to try many different codes with no luck. In this situation, you get the no sim error when you try to put a service code in the dialer so its necessary to root the phone and launch them your app. It seeps for whatever reason that the SIM is deregistered and almost not seen at all. One SIM I can get a little bit further than the other. I have tried restoring two different firmwares from Sammobile and also one with Kies, but NO LUCK.
I really hope you can help. I'll be so grateful. Even the provider wasn't helpful.
Thanks very much for your assistance.
Tony
https://www.dropbox.com/s/6q3liiwnqtgdh4a/2014-11-17 16.47.46.png?dl=0
https://www.dropbox.com/s/n554ict5zfj0r60/2014-11-17 16.47.58.png?dl=0
https://www.dropbox.com/s/o7yqtv574i1g7rx/2014-11-17 16.48.15.png?dl=0
https://www.dropbox.com/s/2enowxuhns4c1gn/2014-11-17 16.48.24.png?dl=0
https://www.dropbox.com/s/72ggwip7nztutjz/2014-11-17 16.48.36.png?dl=0
https://www.dropbox.com/s/nkl3l94e5cmdpsf/2014-11-17 16.49.10.png?dl=0
https://www.dropbox.com/s/p72el25pfu8wvcp/2014-11-17 16.50.15.png?dl=0
https://www.dropbox.com/s/yj3s1cobpxhaosy/2014-11-17 16.50.30.png?dl=0
https://www.dropbox.com/s/u1kmncey28iv0cx/2014-11-17 16.50.46.png?dl=0
https://www.dropbox.com/s/jamfcbnhr3va60u/2014-11-17 16.51.09.png?dl=0
https://www.dropbox.com/s/rhqqjfb57b1j1ce/2014-11-17 16.55.48.png?dl=0
https://dl.dropboxusercontent.com/u/100918384/S5-T2Y_NETWORK_ISSUES.zip
https://www.dropbox.com/s/bjlwhikvrhn7zcz/2014-11-17%2020.43.52.png?dl=0
Does anyone have any ideas? I've been down for 7 days now.
Much appreciated.
AltaEgo said:
https://www.dropbox.com/s/bjlwhikvrhn7zcz/2014-11-17%2020.43.52.png?dl=0
Does anyone have any ideas? I've been down for 7 days now.
Much appreciated.
Click to expand...
Click to collapse
According to the screenshots, the problem was that the network consider your phone as a illegal device. The network refuses service either because an ID of your device is not acceptable, or because the device does not pass the authentication check.
So please check:
1- Put your SIM card into another phone to make sure it works fine?
2- Make sure your phone's IMEI is not blacklisted?
vndnguyen said:
According to the screenshots, the problem was that the network consider your phone as a illegal device. The network refuses service either because an ID of your device is not acceptable, or because the device does not pass the authentication check.
So please check:
1- Put your SIM card into another phone to make sure it works fine?
2- Make sure your phone's IMEI is not blacklisted?
Click to expand...
Click to collapse
Thank you. This is very confusing as I got my S5 as new. I spent another 40 minutes with Bell on the phone tonight and they certainly didn't mention anything of the sort. I'll try these and then get back to you.
Thanks!
Tony
Well I've tried reinstalling stock and complying with Knox with no luck. I've tried completely blowing away everything to do with Knox after wiping EVERYTHING and reinstalling appropriate boatloads, kernel, modem.
I'm at Bell now. Gonna ask why the hell I've talked to 3 CRTs on the phone and in another store and Knox WASNT EVEN MENTIONED!
Sent from my SM-G900F using XDA Premium 4 mobile app
If your warrenty is void (knox tripped), you could risk it and try to add all bands to your phone. Maybe it could reset something?
http://forum.xda-developers.com/galaxy-s5/general/how-to-add-rf-lte-frequency-bands-to-t2886059
Blazing angel said:
If your warrenty is void (knox tripped), you could risk it and try to add all bands to your phone. Maybe it could reset something?
http://forum.xda-developers.com/galaxy-s5/general/how-to-add-rf-lte-frequency-bands-to-t2886059
Click to expand...
Click to collapse
I got the phone replaced through my smartphone insurance package. Luckily I don't have to pay the normal 150 deductible because my S5 was an insurance replacement and within its warranty. As far as the 0x1 causing warranty to be void, I highly doubt that crap will stand up in court. Because you install a custom recovery to BACKUP your phone for recovery, your warranty is void? That's a loud of sh*t! I think that all of us Samsung customers should put together a petition letter expressing our displeasure with Knox. I mean, it doesn't really do anything for us unless you're with a corporation or you pay for one of the upgraded copies. I can't even figure out how to login to Knox on my insurance replacement but it's there and running.... well it was. lol
I'd really like to find out what happened to this phone before I send it back. I think I might try adding the bands.
Anyone else have any ideas as how to reset the Qualcomms through the service menu. I suspect that this is totally separate from Android and that in here is where I messed something up that tripped up the modem settings so it won't read SIM cards. I want to reset the Qualcomm back to factory defaults.
Hi, guys. I have a 1 year old I9505. It started loosing network coverage without any reason. It was originally with Touchwiz 5.0.1 when the problem started. I installed Cyanogenmod 13 (Android 6.0.1) to try if the problem is in the OS, everything working, but the problem continues.
I leave it on the table working (with coverage) and some time after that I turn the screen on and I see an "x" over the mobile network indicator and there is no network. Only restart solves the problem, but not every time. Sometimes i keep on restarting the phone in order to get network coverage. I miss phone calls.
I told myself, when restart solves the problem, maybe I can restart the mobile/radio service without restarting the phone. I installed some apps from the play store, which reset the network coverage. No success. When I have coverage, they do reset it and reconnect. But when the coverage is lost (with an ''x''), those apps do nothing!
How can I restart the SIM card module/service?
It is a hardware problem? But if it is, how does a restart sometimes help?
PS: if i toggle airplane mode (when I have the "x" thing), then i cannot turn the airplane mode back off!
Could be your SIM is acting up.
GDReaper said:
Could be your SIM is acting up.
Click to expand...
Click to collapse
Tried with another SIM card, same thing.
Modem
deianr said:
Tried with another SIM card, same thing.
Click to expand...
Click to collapse
What modem version do you use?
qosmio- said:
what modem version do you use?
Click to expand...
Click to collapse
i9505xxuhob7
Tried stock rom from sam mobile.
I was with stock when the problem started.
I suspect the sim card reader.
Bro I mean flash again stock via odin if you know.5th month ago same issue with me.solved after latest firmware fro sam.good luck
i9505xxuhob7 is from a dutch firmware, flash your own country's firmware, the latest if possible. 9 out of 10 this problem will be solved by flashing original firmware as mentioned by other users before me.
OK, I'll try, but it worked 1 year with this firmware. Without any update, it started to make the problem. That's why I don't suspect the firmware it was with during this year.
deianr said:
OK, I'll try, but it worked 1 year with this firmware. Without any update, it started to make the problem. That's why I don't suspect the firmware it was with during this year.
Click to expand...
Click to collapse
Maybe your provider did change something on the network or something happend with your efs directory.
Good luck.
Qosmio- said:
Maybe your provider did change something on the network or something happend with your efs directory.
Good luck.
Click to expand...
Click to collapse
Thanks, man.
Phone has IMEI. I suppose no efs problem.
I changed the SIM card with new original micro-SIM. I've installed the newest modem I've found (again). Still no difference.
There is a difference in the behavior when there is no SIM at all and when there is SIM inserted, but no network.
When it looses network coverage:
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SIM card info app - screenshots:
With normal network coverage:
Lost coverage - SIM card status is "ОК", everything else - not available:
When I take out the SIM card - SIM not detected:
I see that when it looses network coverage, SIM card number is not seen in the app. So maybe it cannot read the SIM card. But SIM status is OK - maybe this is a flag when just SIM is inserted.
deianr said:
Thanks, man.
Phone has IMEI. I suppose no efs problem.
I changed the SIM card with new original micro-SIM. I've installed the newest modem I've found (again). Still no difference.
There is a difference in the behavior when there is no SIM at all and when there is SIM inserted, but no network.
When it looses network coverage:
SIM card info app - screenshots:
With normal network coverage:
Lost coverage - SIM card status is "ОК", everything else - not available:
When I take out the SIM card - SIM not detected:
I see that when it looses network coverage, SIM card number is not seen in the app. So maybe it cannot read the SIM card. But SIM status is OK - maybe this is a flag when just SIM is inserted.
Click to expand...
Click to collapse
You have tried other modem now, did you flash also and try original firmware from your provider so not from xda? If not try that, if not ok try using other sim from friend or someone else other then yours, if that is working then you know something is wrong with your sim, if not i am out of option and it could be your sim reader.
good luck.
Nothing. New SIM, original firm, I even tried this:
http://forum.xda-developers.com/galaxy-s4-att/general/how-to-fix-galaxy-s4-sim-card-removed-t3113480
still doesn't work. Powers up with network, wants my PIN code and a few minutes after that - gone.
deianr said:
Nothing. New SIM, original firm, I even tried this:
http://forum.xda-developers.com/galaxy-s4-att/general/how-to-fix-galaxy-s4-sim-card-removed-t3113480
still doesn't work. Powers up with network, wants my PIN code and a few minutes after that - gone.
Click to expand...
Click to collapse
Sorry to hear that nothing worked out for you, i am afraid that you have a hardware problem.
Not really sure when it happened (probably while I was playing around with different custom roms) but my phone managed to lose all private data as well as the ability to "see" what's installed on it.
I can't see my Baseband, Hardware or Software version, IMEI and even MSL is not working.
I can't perform ##RTN# or ##SCRTN# and if I switch to dm+adb+modem DFS doesn't want to connect to it (it doesn't see it on its port).
Also, phone is not recognized by the computer when it's booted but it is in the TWRP recovery.
If I try to ODIN a Lollipop STOCK rom it won't boot, but I can install a Lollipop that's TWRP compatible.
I do have a backup of the efs partition as well as m9kefs1-3 but restoring them didn't change anything.
I've even copied all the partitions from another Sprint S4 (including the system) and replaced them trough the terminal in TWRP but no luck.
I'm out of ideas.
Any help is appreciated.
djuka007 said:
Not really sure when it happened (probably while I was playing around with different custom roms) but my phone managed to lose all private data as well as the ability to "see" what's installed on it.
I can't see my Baseband, Hardware or Software version, IMEI and even MSL is not working.
I can't perform ##RTN# or ##SCRTN# and if I switch to dm+adb+modem DFS doesn't want to connect to it (it doesn't see it on its port).
Also, phone is not recognized by the computer when it's booted but it is in the TWRP recovery.
If I try to ODIN a Lollipop STOCK rom it won't boot, but I can install a Lollipop that's TWRP compatible.
I do have a backup of the efs partition as well as m9kefs1-3 but restoring them didn't change anything.
I've even copied all the partitions from another Sprint S4 (including the system) and replaced them trough the terminal in TWRP but no luck.
I'm out of ideas.
Any help is appreciated.
Click to expand...
Click to collapse
Install stock tar in Odin. Boot to recovery then wipe internal SD and do a factory reset. That should allow it to boot.
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Been there, done that. I can boot stock KitKat nut I can't boot stock Lollipop even with the factory reset. It just goes into a bootloop. Not sure that would change anything.
I can't explain how is it possible to replace the data on every partition from the working phone and still have a "broken" phone.
Is there any other memory on S4 that is not accessible?
From what I can see it seems that modem and system are not communicating - case in point, even if I put my phone in the airplane mode when I look at the battery consumption I can see that "cell standby" percent constantly increases. In the airplane mode this should be off, right?
Also, is there a way to see if the modem is functioning properly or it might be damaged?
djuka007 said:
From what I can see it seems that modem and system are not communicating - case in point, even if I put my phone in the airplane mode when I look at the battery consumption I can see that "cell standby" percent constantly increases. In the airplane mode this should be off, right?
Also, is there a way to see if the modem is functioning properly or it might be damaged?
Click to expand...
Click to collapse
I mean if you have service it's working, but other than that the only thing you can do is flash the stock tar. Putting it in airplane mode forces it into Cell Standby btw.
bilgerryan said:
I mean if you have service it's working, but other than that the only thing you can do is flash the stock tar. Putting it in airplane mode forces it into Cell Standby btw.
Click to expand...
Click to collapse
That's the whole point, I don't have service. I'm in Europe now, had my phone internationally unlocked, everything worked fine but now the system doesn't see the SIM card at all. It doesn't even report it as "Wrong SIM card" it just doesn't register it.
I've flashed a stock rom *NAE* and upgraded it (without a problem) trough OTA all the way to GPL1 (NAE-NG2-OD2-OH1-OK3-PI2-PL2) - six updates, problem stays the same. All the time I have the system as "Samsung Official", no suggestions what might be wrong.
And why, oh why, system doesn't want to accept my MSL when I try to do the ##RTN# or ##DATA# edit. I doesn't matter what number I put in, I still can't press OK. And ##MSL# "reacts" but does nothing.
djuka007 said:
That's the whole point, I don't have service. I'm in Europe now, had my phone internationally unlocked, everything worked fine but now the system doesn't see the SIM card at all. It doesn't even report it as "Wrong SIM card" it just doesn't register it.
I've flashed a stock rom *NAE* and upgraded it (without a problem) trough OTA all the way to GPL1 (NAE-NG2-OD2-OH1-OK3-PI2-PL2) - six updates, problem stays the same. All the time I have the system as "Samsung Official", no suggestions what might be wrong.
And why, oh why, system doesn't want to accept my MSL when I try to do the ##RTN# or ##DATA# edit. I doesn't matter what number I put in, I still can't press OK. And ##MSL# "reacts" but does nothing.
Click to expand...
Click to collapse
Sounds like it might be a hardware problem then, if the software is completely stock that usually indicates it is hardware. Maybe your SIM reader or the SIM card itself is damaged.
bilgerryan said:
Sounds like it might be a hardware problem then, if the software is completely stock that usually indicates it is hardware. Maybe your SIM reader or the SIM card itself is damaged.
Click to expand...
Click to collapse
Whatever it is, seems like the modem is dead (or there's no way to communicate with him).
I thought that AT commands might do but I can't reach it from the computer either. Tried DM+MODEM+ADB, RNIDS+DM+MODEM but it doesn't give me any reply. It is recognized in the Device Manager, but when I go to Properties\Diagnostics and then "Query Modem" I get - "The modem failed to respond".
I've tried changing UART between PDA and CDMA (AP/CP) but there's no difference.
I've bought a new phone, can't go around without one, this is kind of a side project now to see what I can learn but it will probably be sold for parts (it's not worth fixing it). Shame.
If you guys have any additional ideas, let me know, now I can experiment all I want.
Cheers!
Hi Guys,
I am stuck in a strange problem with my Note 4.
My reliance Jio SIM card wont connect to Mobile Data at all. Though it shows volte icon, there is no 4G packet switch indicator next to it. In Settings > About Phone > Status, it shows Mobile Network State = Disconnected.
I have deleted and re-entered the APN settings, restarted the phone several times, erased everything and flashed stock ROM, etc. I have also ticked "Aggressive wifi to mobile data handover" in Developer Settings; have tried it all but nothing works. When I enable mobile data and then when I go into Settings > About Phone > Status to check, it doesn't even show a "Connecting" attempt. It just remains "Disconnected" all the time.
Surprisingly, when I insert a different SIM (vodafone for example), it works straight away. However if I try this same Jio network SIM in an iPhone, it shows LTE and connects to mobile data instantly. So I know for sure that there's nothing wrong with the SIM nor with the phone. I thought it could be due to modem so I reflashed the whole stock ROM but it still wont work.
Please advise what are my options.
Bump! Anyone please?
lifehijack said:
Hi Guys,
I am stuck in a strange problem with my Note 4.
My reliance Jio SIM card wont connect to Mobile Data at all. Though it shows volte icon, there is no 4G packet switch indicator next to it. In Settings > About Phone > Status, it shows Mobile Network State = Disconnected.
I have deleted and re-entered the APN settings, restarted the phone several times, erased everything and flashed stock ROM, etc. I have also ticked "Aggressive wifi to mobile data handover" in Developer Settings; have tried it all but nothing works. When I enable mobile data and then when I go into Settings > About Phone > Status to check, it doesn't even show a "Connecting" attempt. It just remains "Disconnected" all the time.
Surprisingly, when I insert a different SIM (vodafone for example), it works straight away. However if I try this same Jio network SIM in an iPhone, it shows LTE and connects to mobile data instantly. So I know for sure that there's nothing wrong with the SIM nor with the phone. I thought it could be due to modem so I reflashed the whole stock ROM but it still wont work.
Please advise what are my options.
Click to expand...
Click to collapse
1st option is tell us your model .
2nd option is go to settings take a screenshot of about device and upload it here
Be more specific to help us understand we love to help but we are not gods.
Sorry about that. It's N910G full stock.
I recently tried an older modem but didn't work.
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lifehijack said:
Sorry about that. It's N910G full stock.
I recently tried an older modem but didn't work.
View attachment 4257646
Click to expand...
Click to collapse
I suggest you download and flash stock firmware from link below.
You must have "INU" indian CSC for IMS settings to get volte work.
https://www.sammobile.com/firmwares/galaxy-note4/SM-N910G/INU/download/N910GDTS1DQG2/180867/
Flash firmware then go to recovery and wipe cache/data factory reset/reboot.
Complete setup/set your apn settings correctly.
Try and let me know if it works.
Trex888 said:
I suggest you download and flash stock firmware from link below.
You must have "INU" indian CSC for IMS settings to get volte work.
https://www.sammobile.com/firmwares/galaxy-note4/SM-N910G/INU/download/N910GDTS1DQG2/180867/
Flash firmware then go to recovery and wipe cache/data factory reset/reboot.
Complete setup/set your apn settings correctly.
Try and let me know if it works.
Click to expand...
Click to collapse
I'm already on this one. I have also manually entered apn and ims settings. Still didn't work.
lifehijack said:
I'm already on this one. I have also manually entered apn and ims settings. Still didn't work.
View attachment 4257658
Click to expand...
Click to collapse
I can see your Volte/LTE is already active in screenshot.
Definitely your apn settings is not correct.
Nothing wrong with firmware/modem/csc/bootloader.
Trex888 said:
I suggest you download and flash stock firmware from link below.
You must have "INU" indian CSC for IMS settings to get volte work.
https://www.sammobile.com/firmwares/galaxy-note4/SM-N910G/INU/download/N910GDTS1DQG2/180867/
Flash firmware then go to recovery and wipe cache/data factory reset/reboot.
Complete setup/set your apn settings correctly.
Try and let me know if it works.
Click to expand...
Click to collapse
Trex888 said:
I can see your Volte/LTE is already active in screenshot.
Definitely your apn settings is not correct.
Nothing wrong with firmware/modem/csc/bootloader.
Click to expand...
Click to collapse
I've installed the apn settings i received via sms as well as manually entered the apn too. I even called the network provider to verify the settings. The apn is jionet. Not sure what else can i try.
lifehijack said:
I've installed the apn settings i received via sms as well as manually entered the apn too. I even called the network provider to verify the settings. The apn is jionet. Not sure what else can i try.
View attachment 4257682
View attachment 4257683
Click to expand...
Click to collapse
Try different simcard same from jio.
Trex888 said:
Try different simcard same from jio.
Click to expand...
Click to collapse
OK I tried 3 different JIO network SIM cards in this phone. Nothing works. Whereas all these 3 SIMs work on a different android phone. The settings are exactly the same as the other android phone. However its worth mentioning that the moment I change the MNC code inside APN Settings, it made the whole APN disappear but I got LTE icon. Nonetheless its of no use because by doing this , the voLTE icon disappeared. And even with the LTE data connection, it could not load any website. When I reset the APN back to defaults, the volte icon appeared but LTE icon disappeared.
Not sure what else is left to try.
Just got the SIM replaced. Same issue
I refuse to give up knowing that it has worked in the past and the fact that other network 4G SIM cards work fine, i dont believe this is a phone fault.
There's an interesting event that i would like to share with you guys.
If I leave the phone idle for around 2-3 days, the phone brings up LTE icon and connects to mobile data. Yes, this only happens when the phone is idle for 48 hours or more. However the moment i toggle airplane mode or if I restart the phone, mobile data disconnects and wont connect until next 2-3 days. So it works this way and only with this 1 particular network operator. With others, it works instantly.
Is it a faulty motherboard (modem)?
I am facing this same issue with my Galaxy Note 4