Access Point Names settings are not available for this user - Nexus 6P Q&A, Help & Troubleshooting

I had a cellphone plan with SoftBank(Japanese phone service). I recently cancelled the plan, and purchased a Sim card from a cheap carrier for just data.
One of the steps to activate the card is to go into the Mobile Network settings and add a APN. But opening up the APN settings, I see the error "Access Point Names settings are not available for this user". I can add them, but they don't save.
When I put my old sim card (deactivated one) into my phone, I don't get the error for the APN settings. In fact I see a bunch of pre-installed APNs, but when I go to add an APN, and then hit save, it doesn't add it.
This is for both my and my wife's Nexus 6p. I've tried resetting one of the devices, and still get the same problem.
Any idea why we can't add any APNs?

chrisjz said:
I had a cellphone plan with SoftBank(Japanese phone service). I recently cancelled the plan, and purchased a Sim card from a cheap carrier for just data.
One of the steps to activate the card is to go into the Mobile Network settings and add a APN. But opening up the APN settings, I see the error "Access Point Names settings are not available for this user". I can add them, but they don't save.
When I put my old sim card (deactivated one) into my phone, I don't get the error for the APN settings. In fact I see a bunch of pre-installed APNs, but when I go to add an APN, and then hit save, it doesn't add it.
This is for both my and my wife's Nexus 6p. I've tried resetting one of the devices, and still get the same problem.
Any idea why we can't add any APNs?
Click to expand...
Click to collapse
Maybe try updating to the latest factory build.

I got it figured out. Turns out, my phone was unlocked but they didn't give me an activation code to actually unlock it. Called their customer service, and they were able to give it to me.

im having this problem with my nexus 6p and chatr. i got my phone from factorydirect so it should be unlocked. i have unrooted my phone and factory reset it already and no luck. any advice?
thanks
---------- Post added at 05:00 AM ---------- Previous post was at 04:59 AM ----------
i dont even have an option to add a new apn.

update?
binholz said:
im having this problem with my nexus 6p and chatr. i got my phone from factorydirect so it should be unlocked. i have unrooted my phone and factory reset it already and no luck. any advice?
[/COLOR]i dont even have an option to add a new apn.
Click to expand...
Click to collapse
@binholz
Have you figured it out yet ? I have not despite several hours of troubleshooting and scouring the web.
Several threads elsewhere make mention of this exact issue but offer no solution.
Let us know!

Related

[Q] MMS won't work

After reading tons upon tons of answers for how to make MMS work after switching carriers (was on Rogers, now on Koodo) I still have yet to figure out how to make my MMS work...
What I've tried:
Soft Reset
Hard Reset
Official Network Profile App
Officially Developer Unlocking Phone
Using "Samsung Tools"
Acessing Root Menu and changing "AutoDataConfig"
My current Diagnosis version is 0628 (just reinstalled earlier - so... most recent?)
And my WinPhone is on Mango 7720
I apologize if perhaps you've answered this a lot, but I honestly have spent the past 5 continuous hours trying to figure this out (plus, many before)
Thanks for any help and suggestions!
Your Diagnosis is most recent (that's release date in MMDD format)
If you have any manual APN added, uninstall Network Profile, delete those and try again.
Thanks for the response!
Deleted Network Profile and all xap programs...
reinstalled Samsung Tools
Restarted...
Still doesn't work :/
Retry installing/using Root Tools...
Restarted...
MMS still won't send or download
Is there someway I can put in the exact information myself? Instead of it trying to automatically sync on startup?
(I'm with Koodo and they give exact settings:
MMSC URL: http ://aliasredirect.n et/proxy/koodo/mmsc
Proxy server: 74.49.0.18
Port: 80
any way to type that in somewhere?)
Try this. Pasting here fore search reference:
By default WP7 device configures data and MMS settings for the SIM card used on the first boot. If you change the SIM card you can manually change the APN for data, but for MMS settings you would need to reset the phone to initiate the automatic configuration. To reset the phone go to the System page under Settings, tap about, and then tap reset your phone.
Important note: Reset erases all user data from the phone. You must synchronize information using the Zune software or manually back up data before performing this step.
If this doesn't work either, try adding your settings in the APN (settings, cellular, add apn)
Yea, that was one of the first things I tried "Hard Reset"
I assume my Koodo SIM card doesn't like automatically syncing?
EDIT: Yep, Just did another hard/full reset (This time through diagnosis app) annd MMS Still won't send or receive...
(and then once again developer unlocked, tried Samsung Tools, tried Root, and then tried the official Network Profile app - nothing.)
Welcome to the club ! I've been trying to get my Focus to work with FIDO for better part of 7 months. Texting and MMS just does not seem to be configurable with the Rogers Samsung Focus. To the point that I'm now selling mine on Kijiji. Any takers for $200 ? I'll deliver anywhere in north Toronto area!
This is the one of the reasons I am not yet ready to jump to WP7. I have AT&T focus and I use StraightTalk pre-paid. I could never use MMS on it. So, went back to my Xperia Arc even though I love WP7.
I tried all methods OP tried already and gave up. I can never get why MS did such a dumb thing of not having a function to manually add settings. This is going to be a pain in countries like India as people switch SIM cards all the time when they cross state borders.
Im having the same issues with TELUS as well... It sometimes actually works but is really unreliable.
Sent from my Focus using XDA Windows Phone 7 App

help please s4 gsm data not working

Hi guys. Hope someone has an idea. My s4 was unlocked by sprint for my trip to england. Swapped the sim card for an o2 card. Talk and text work. I cannot get data to work. Tried turning it on and off. Rebooted the phone. Enabled mo ile data over mobile network. Enabled data under roaming settings for gsm data. Still nothing. Any ideas would be appreciated. Thanks
Add apns?
Sent from my SPH-L720 using xda premium
You are supposed to turn the phone off, insert the new Sim, turn the phone on and go to settings, more, system update and click UICC Unlock
Sent from my SPH-L720 using Tapatalk 2
Does it automatically do everyrhing for you? This is my first cdma device im used to gsm devices is y I ask
Sent from my SPH-L720 using xda premium
GiantJay said:
You are supposed to turn the phone off, insert the new Sim, turn the phone on and go to settings, more, system update and click UICC Unlock
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
I actually had to do this with the sprint sim in then when i replaced the sim i had to do it again. This made the text and voice work but not the data
devoureddreams said:
Add apns?
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Not sure how to add apn info. Can you enlighten me. I also do not find a pay and go apn that is non iphone
Thanks
Loyd
Pay Monthly iPhone APN: idata.o2.co.uk
Pay Monthly non-iPhone Tariff APN: mobile.o2.co.uk
Pay & Go iPhone APN: payandgo.o2.co.uk
If you can get wifi, download tweakker app. It will setup the APNs for you. Let us know if you get the data working.
I tried getting tweakker (https://play.google.com/store/apps/details?id=com.tweakker), but it says "This app is incompatible with all of your devices." I have a 3G Nexus 7 as well, so I'm surprised it's not compatible with that nor my Sprint Galaxy S4. Is there a way to get it to install? Am I looking at the wrong app? Or is there another way to change the APN settings on the S4?
Ingenium13 said:
I tried getting tweakker but it says "This app is incompatible with all of your devices." I have a 3G Nexus 7 as well, so I'm surprised it's not compatible with that nor my Sprint Galaxy S4. Is there a way to get it to install? Am I looking at the wrong app? Or is there another way to change the APN settings on the S4?
Click to expand...
Click to collapse
I found an apk to sideload but it crashes. I think the apn issue is the problem but havent found a workaround yet. Any ideas for other apps that might work.
Thanks
Loyd
loydster said:
I found an apk to sideload but it crashes. I think the apn issue is the problem but havent found a workaround yet. Any ideas for other apps that might work.
Thanks
Loyd
Click to expand...
Click to collapse
Yeah, it won't let me install it either. Weird. Worked on other phones before.
Try the different options under Connections->More Networks->Roaming. Maybe the APN options are buried there somewhere. Also, see if you have "data" checked under "GSM Network" in the roaming section, that might help.
Also, in the screen that shows you the network that you are on or allows you to select a network, make sure the green button is on the host network the SIM is associated with, then press the menu button, it might give you options for the APN.
Dial ##DATA# enter your MSL hit other then LTE APN settings then add your APN.
Sent from my SPH-L720 using xda premium
myphone12345 said:
Yeah, it won't let me install it either. Weird. Worked on other phones before.
Try the different options under Connections->More Networks->Roaming. Maybe the APN options are buried there somewhere. Also, see if you have "data" checked under "GSM Network" in the roaming section, that might help.
Also, in the screen that shows you the network that you are on or allows you to select a network, make sure the green button is on the host network the SIM is associated with, then press the menu button, it might give you options for the APN.
Click to expand...
Click to collapse
So tweaker almost finished and now killed my texts as well. Data is checked in roaming and gsm. This has been a giant pia.
oldnges registratratioj
nicotheandroidguy said:
Dial ##DATA# enter your MSL hit other then LTE APN settings then add your APN.
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
When I do this I get a view or edit menu. Others brings up browser, mmsc url, mmsc proxy, mmsc proxy port, dss, multimedia
Loyd
if you can hook up to wifi dl nova or apex (its just temporaory unless you want to keep it) hold on your home screen till you get the option to add shortcut>activities>settings>APNs this will give you access to add or remove apns at will without having to mess with your msl and sprint tech support.
xxaddictedxx said:
if you can hook up to wifi dl nova or apex (its just temporaory unless you want to keep it) hold on your home screen till you get the option to add shortcut>activities>settings>APNs this will give you access to add or remove apns at will without having to mess with your msl and sprint tech support.
Click to expand...
Click to collapse
That got me to a menu to add apn but the menu is grayed out and wont let me edit it. I figure I probably need root access.
loydster said:
That got me to a menu to add apn but the menu is grayed out and wont let me edit it. I figure I probably need root access.
Click to expand...
Click to collapse
I have root, and it's still greyed out. It doesn't prompt for root access either. That said, I don't have a GSM SIM in right now, so maybe when I put in a third party SIM it'll be available?
I'm guessing though it requires the MSL to add though, but there's no prompt to put it in either.
EDIT: Actually, I found the exact same APN menu under ##DATA# under Other, LTE APN. However, pressing menu doesn't even have the option to add an APN, and I put my MSL in to edit. I'm hoping it just won't let me add it because I still have the Sprint LTE SIM in.
loydster said:
That got me to a menu to add apn but the menu is grayed out and wont let me edit it. I figure I probably need root access.
Click to expand...
Click to collapse
hmm very strange you should be able to at least add new apns.....is there not a add icon once you go into the APN screen?
---------- Post added at 05:55 PM ---------- Previous post was at 05:50 PM ----------
Ingenium13 said:
I have root, and it's still greyed out. It doesn't prompt for root access either. That said, I don't have a GSM SIM in right now, so maybe when I put in a third party SIM it'll be available?
I'm guessing though it requires the MSL to add though, but there's no prompt to put it in either.
EDIT: Actually, I found the exact same APN menu under ##DATA# under Other, LTE APN. However, pressing menu doesn't even have the option to add an APN, and I put my MSL in to edit. I'm hoping it just won't let me add it because I still have the Sprint LTE SIM in.
Click to expand...
Click to collapse
shouldnt be under menu you should have like a little circle with a plus sign near the top right of the screen and that should prompt u to add your apn.
---------- Post added at 05:57 PM ---------- Previous post was at 05:55 PM ----------
if you can get it and as long as that works then once you are done adding your APNs before you leave that screen be sure to hit menu and save
xxaddictedxx said:
hmm very strange you should be able to at least add new apns.....is there not a add icon once you go into the APN screen?
---------- Post added at 05:55 PM ---------- Previous post was at 05:50 PM ----------
shouldnt be under menu you should have like a little circle with a plus sign near the top right of the screen and that should prompt u to add your apn.
Click to expand...
Click to collapse
Nope. I've attached screenshots
Ingenium13 said:
Nope. I've attached screenshots
Click to expand...
Click to collapse
well my friend im at a loss. the problem is that i am always rooted and even when i got my sgs4 it was rooted in the first 5 minutes of ownership. i know you said you are as well but based off what i saw in your screenies it lookes like your running stock (or something that closly resembles stock) so it may be something in the stock rom thats not allowing you to change your settings. this method is how i have done it since the epic 4g days so i dont know what to tell you. mabey one of the devs here can give you a better workaround or help you unlock that edit menu cause im outta ideas. good luck :s
Sprint Galaxy S4 APNs Are Unchangeable and therefore prohibit international data use.
xxaddictedxx said:
well my friend im at a loss. the problem is that i am always rooted and even when i got my sgs4 it was rooted in the first 5 minutes of ownership. i know you said you are as well but based off what i saw in your screenies it lookes like your running stock (or something that closly resembles stock) so it may be something in the stock rom thats not allowing you to change your settings. this method is how i have done it since the epic 4g days so i dont know what to tell you. mabey one of the devs here can give you a better workaround or help you unlock that edit menu cause im outta ideas. good luck :s
Click to expand...
Click to collapse
Update: This is a known issue on the Galaxy S4, primarily from Sprint. They have completely disabled all APN changing and editing I order to disallow data usage on any other network than their local and global roaming networks.
The only known way to fix this is to root your device which will void the warranty, stop OTA updates and software upgrades, and possibly brick your phone.
Or, you could just travel overseas and pay $500-800/ month for Sprints roaming.
And then there's the option of using your Galaxy S4 like a flop phone and just using it for SMS and phone calls.
Because even though Sprint says it's an international smartphone, it's not.. If you like to use data services that is.
Waiting for an update to fix Sprints proprietary obsessions...

Locked Verizon APN Settings

Good Evening All, (In the East Coast anyway)
I have done a lot of searching in XDA and Google and I can't seem to find too much detail aside from this post:
http://forum.xda-developers.com/showthread.php?t=1935144
My question is specifically for the Verizon Retail Samsung Galaxy S5. Since we are rooted, is it possible to navigate to where the APN settings are stored so changes can be made to them despite the fact that the OS locks us out of it? I read that if you use a non Verizon SIM card, the APN settings can be altered as needed.
Does anybody know what in the OS prevents us from changing the APN settings or know if there is some kind of way to force the OS to allow us to change the APN settings? My main goal was to edit the "APN Protocol" settings to force it to use IPv4 instead of allowing the network to use either or. Applications such as Opera Max, due to the Kitkat VPN bug, won't work unless the mobile data connection is an IPv4 address.
Edit: May found found my answer / solution: http://forum.xda-developers.com/sho...ates when the APN settings may be configured?
also need help with this issue i have tried everything
My fix for APN Settings SM-G900V [Verizon Galaxy S5]
Okay guys,
I figured I should post this since I can't find anything thing else online solving this issue.
It took me a couple hours of digging around and teaching myself some basic android stuff but I got APN edit access on my Verizon Galaxy S5 G900V APN settings. First, I wanted access because I switched to straight talk and found I wasn't receiving MMS's. But... Verizon locks access to APN's. I won't tell you the story of how I figured it out, I will just tell you what I did and let you make the decision to do it yourself or not AT YOUR OWN RISK.
1) Your phone must be rooted... look around online and choose your own method- it just needs to be rooted. (can't post a link, sorry)
2) install: Build Prop Editor and APN Settings apps from the App store
-----Build Prop Editor allows you to change system values
-----APN Settings is a menu shortcut that you'll need
3) From another forum, I got this information:
** This forum is written for a different phone (Note3) and so are the codes... but they should work long enough to create an APN...
a)Once [build prop editor] is installed find and open Build Prop Editor
b)Hit the menu button and select Edit
c)Scroll to the bottom of screen and add the following lines
#Code:
ril.sales_code=LOL
ro.csc.sales_code=LOL
d)Hit the save button at the top right hand corner of the screen (looks like a floppy disk)
e)Once this is done saving restart the phone
----This part is where it gets weird. Adding the codes in build.prop creates menu issues so you can't navigate to the APN menu
4) open the app that you downloaded in step 2 (APN Settings), that will bypass the menu.
5) determine the APN you need to create and create it (depends on your provider, do some research) (again, can't post url links)
6) go back to build.prop.editor and delete the lines that you added in step 3 and reboot the phone
7) navigate to your APN settings via the menu, the APN you created will not be visible but it will still be there. Select the Verizon APN so you can connect your phone to 3G or 4G data.
8) Try MMS or group texts
That should be it... If you don't get MMS's go through the process again and try another APN (you may have the wrong one) or you can delete all but the factory APN's to return your phone to the way it used to be.
This worked for me and I hope it works for you too.
P.S. sorry this is a bit late in all the forums
Hello. I was able to make all the changes listed above. I am running into a problem when I change the mnc to my provider straight talk. Basically whatever apn I was attempting to modify is deleted, and I run I to the same problem when creating new apns. I can enter a name and change the apn but that's it. If I make any other changes the apn is no longer in my list.
Thanks,
warrior350blue said:
Hello. I was able to make all the changes listed above. I am running into a problem when I change the mnc to my provider straight talk. Basically whatever apn I was attempting to modify is deleted, and I run I to the same problem when creating new apns. I can enter a name and change the apn but that's it. If I make any other changes the apn is no longer in my list.
Thanks,
Click to expand...
Click to collapse
Hey. So I am not too sure why you don't have permissions to edit apn settings. These are the apn settings Iaccessed and used to get it working on mine... then it is hidden when deleting the build prop codes.
Name
APN
MMSC
MMS Proxy
MMS Port
APN Type
If you don't have access to create a new APN and change those settings following my method, I don't know what to say... Is your phone model a SM-G900V running android 4.4.4? - that's what mine is.
The only other thing I could think is maybe the kernel version when you rooted your phone. I have 3.4.0 and used towelroot and oden to flash it.
Also, I am using Textra as my messaging application and manually configure the APN in those settings to the same one I created.
Hate bumping old threads, but I feel it's relevant in this case. I used the above method to successfully edit the APN and regain internet access and get MMS. However, if I go to Settings>More Networks>Mobile Networks>Access Point names, there are none listed at all. I am not getting 4G signal on my SM-G900V running android 4.4.2.
Is there a way to get the actual vzwinternet apn to appear in that menu?
I need help rooting my Verizon s5 if anyone can please help me?
Hollieanne said:
I need help rooting my Verizon s5 if anyone can please help me?
Click to expand...
Click to collapse
http://forum.xda-developers.com/verizon-galaxy-s5/general/root-method-og5-ok3-t3290370 go there and if you have any questions ask on there
Any updated fixes for this that don't mess with the APN menu? Running Deodexed Optimal ROM and just got my S5 activated on ST. It appears that I can receive photos, but I can't use any apps without being told I have no data/network connection unless WiFi is enabled. Calls and texts appears to work fine. Can not add new APN or edit the verizon one that's in there.
johnnyrichter said:
Any updated fixes for this that don't mess with the APN menu? Running Deodexed Optimal ROM and just got my S5 activated on ST. It appears that I can receive photos, but I can't use any apps without being told I have no data/network connection unless WiFi is enabled. Calls and texts appears to work fine. Can not add new APN or edit the verizon one that's in there.
Click to expand...
Click to collapse
I have the same problem as you with an LG G4 from Verizon on straighttalk. I had ST fix their end to get my data working. They have the Verizon APN settings saved on their server for your phone but their settings have to match your settings. Since you cannot add/edit your APN they have to delete their settings and let it pull from your phone. Verizon lets them use certain APNs for their side of the network, that is why their settings are different than your phone and why they will strongly ask you to update them (even though you cannot). I found this information out because their APN settings got updated when my service renewed. I'm not sure if this will be a problem on each renew or if Verizon/ST will work that out.
I have a Samsung Galaxy S5 g900v. I am currently using Straight Talk BYOP program. I am having some issues with service and having 3g instead of 4g. It is a 4g capable phone. I am trying to get into the APN settings to change it up to Straight Talks Information, but it is Locked (greyed) out. Is their any way to access this? I am currently rooted and running a custom deodexed rom
change your radio settings
cjmccormick said:
I have a Samsung Galaxy S5 g900v. I am currently using Straight Talk BYOP program. I am having some issues with service and having 3g instead of 4g. It is a 4g capable phone. I am trying to get into the APN settings to change it up to Straight Talks Information, but it is Locked (greyed) out. Is their any way to access this? I am currently rooted and running a custom deodexed rom
Click to expand...
Click to collapse
I think if you search you can find info on XDA about enabling all radios for your phone. if its rooted you can try an apk like signal booster or one of those. They have advanced settings that let you select CDMA/GSM/LTE and prioritize your connection.
If you are rooted you can use coded in the dialer to access those same settings and change your connection prefs.
If I had a link I would share.
---------- Post added at 04:58 PM ---------- Previous post was at 04:55 PM ----------
johnnyrichter said:
Any updated fixes for this that don't mess with the APN menu? Running Deodexed Optimal ROM and just got my S5 activated on ST. It appears that I can receive photos, but I can't use any apps without being told I have no data/network connection unless WiFi is enabled. Calls and texts appears to work fine. Can not add new APN or edit the verizon one that's in there.
Click to expand...
Click to collapse
I used Ricks ROM for a base and got this working. I was able to add APNs but not take away the Verizon one. It works.
milesius said:
I think if you search you can find info on XDA about enabling all radios for your phone. if its rooted you can try an apk like signal booster or one of those. They have advanced settings that let you select CDMA/GSM/LTE and prioritize your connection.
If you are rooted you can use coded in the dialer to access those same settings and change your connection prefs.
If I had a link I would share.
---------- Post added at 04:58 PM ---------- Previous post was at 04:55 PM ----------
I used Ricks ROM for a base and got this working. I was able to add APNs but not take away the Verizon one. It works.
Click to expand...
Click to collapse
I ended up just having to call Straight Talk and they did something on their end that took effect at or around midnight that night. Problem is I had to call them again the following month because after refilling my airtime a day before cutoff I lost my data(which is weird because the new card went in to my reserve). They did something on their end that immediately took effect after a reboot of my device. I'm hoping I don't have to do this every time I refill.
Straight Talk only works for 1 month at time
johnnyrichter said:
I ended up just having to call Straight Talk and they did something on their end that took effect at or around midnight that night. Problem is I had to call them again the following month because after refilling my airtime a day before cutoff I lost my data(which is weird because the new card went in to my reserve). They did something on their end that immediately took effect after a reboot of my device. I'm hoping I don't have to do this every time I refill.
Click to expand...
Click to collapse
I have the same problem. I have 2 Verizon Samsung S5 that I have transferred to Straight Talk. Every month for the past 4 months I lose my data signal (calls work fine) . I have to call ST tech support and spend between 15 - 45 minutes (depending on how knowledgeable the tech person is) to get it reset so it works. Each phone does this on a different day so I have to do this twice a month. :crying:
They reset the provisioning on their end. Then I power off and reboot and it works for another month. Does anyone know what I have to set the APN to to fix this problem?
When I used the method in this thread and take the lines out of the build.prop, Only Verizon Internet shows under the APN. Do I need to add a ST APN and not comment out the lines?
I know this is old, but I can't find any way to edit apn settings for my nougat phone on straight talk through verizon towers. Nothing works, even with root.
Hello. I was able to make all the changes listed above. I am running into a problem when I change the mnc to my provider straight talk. Basically whatever apn I was attempting to modify is deleted, and I run I to the same problem when creating new apns. I can enter a name and change the apn but that's it. If I make any other changes the apn is no longer in my list.
I have a galaxy j3 sm-j337vpp
Thanks,
I know this is really old, but if someone is searching for the unable to edit APN for a Verzion phone, I have a fix.
Connect the phone for ADB debugging. Then open ADB shell and use the command:
am start -a android.intent.action.INSERT content://telephony/carriers --ei simId -1
It won't let you edit the current one or list, but you can add a new one now, and use it. Just reboot the phone after the new APN is in place.

Can't add APN for StraightTalk on Phone

My gf just bought phone because she was tired of her iPhone. And she got the SIM card from StraighTalk. And the number works. She can call and Text but she cant use data. She's contacted them and Verizon and they already sent another StraightTalk SIM card. And that still didn't work. And yes the Amazon link says Verizon. Imgaes of the Phone settings. Imgur. She doesn't have an APN and she can't add one. And she doesn't have an APN from Verizon either.
If anyone can help me that would be great. I don't care if i have to root the phone to fix it. I have an S4 too and rooted.
It says "access is restricted for the current user profile"
What profile is she on?
She needs to be on the main user profile in order to have full access.
GDReaper said:
It says "access is restricted for the current user profile"
What profile is she on?
She needs to be on the main user profile in order to have full access.
Click to expand...
Click to collapse
How do i get her into the main profile??
yellowcooln said:
How do i get her into the main profile??
Click to expand...
Click to collapse
There should be something in the settings or the status bar. Look around.
I don't know my way around TouchWiz.

Debranded LG L6 LS993

After I got my ls993 unlocked from sprint, i inserted a metro pcs sim and everything worked { voice, sms and data}. After a couple minutes and i decided to debrand it.
after that, some features were removed which i dont really care. but now....i dont options to get to add apn / its all greyed out! i dont also have the Service or MSL Code. All I need is to add an APN! Can anyone help?
And sometimes its says no sim or sim error ..so i insert the sprint sim and dial this code ##72786# and insert the metro sim.
I get the same problem that my Sprint LG G6 after dial ##27263# Removes branding and it is now I can't add new APN. The add apn is grey out. I am looking for this solution.
I have the same problem that my unlock Sprint LG G6 after removes branding, I can't a dd new APN and it is grey out. I am here is looking for help solution too. Hope someone will get this problem solved and put the solution here.
Hi, for people to have this problem, dial 5689#*993#, then RAT selection, gsm/wcdma/lte auto, then the phone popup a window to said if you want to able netwok, put yes, and mobile networks going to appear again. xD :fingers-crossed::fingers-crossed::fingers-crossed::good:
Wiped out Sprint firmware
Please help!
I did wiped cash from bootloader menu, and now my phone just LG phone... How I can back Sprint firmware on it?
bto001 said:
Hi, for people to have this problem, dial 5689#*993#, then RAT selection, gsm/wcdma/lte auto, then the phone popup a window to said if you want to able netwok, put yes, and mobile networks going to appear again. xD :fingers-crossed::fingers-crossed::fingers-crossed::good:
Click to expand...
Click to collapse
This is all am seeing on ma LS-993 [ZVA]
try to search:field test---modem settings---RAT selection--- GSM/WCDMA/LTE auto
bto001 said:
try to search:field test---modem settings---RAT selection--- GSM/WCDMA/LTE auto
Click to expand...
Click to collapse
Network mode is in GSM/WCDMA/LTE auto already
The problem is that I can't add an apn because it is grayed out!
@marshallcodex - Have you tried contacting the community.sprint.com forum to see if they can provide us with more details or steps to add APN?
I just received a refurbished LS993 and applied the latest security update or patch released. Dialing the code to see the hidden menu also only provided the options you shared in your screen capture.
I am behind the curve because I am not eligible to receive the MSL code yet (the LS993 isn't listed as a DSU/UICC Unlockable from Sprint's unlock site). I need to either activate the phone with a new plan for 50 days or have a family/friend activate and use the phone for 50 days then request for the MSL code. Correct me if I'm wrong and I don't have to do it that way.
Anyhow good luck, hopefully you can find your answers and lead the way for us other LS993 owners.
GPhoenix said:
@marshallcodex - Have you tried contacting the community.sprint.com forum to see if they can provide us with more details or steps to add APN?
I just received a refurbished LS993 and applied the latest security update or patch released. Dialing the code to see the hidden menu also only provided the options you shared in your screen capture.
I am behind the curve because I am not eligible to receive the MSL code yet (the LS993 isn't listed as a DSU/UICC Unlockable from Sprint's unlock site). I need to either activate the phone with a new plan for 50 days or have a family/friend activate and use the phone for 50 days then request for the MSL code. Correct me if I'm wrong and I don't have to do it that way.
Anyhow good luck, hopefully you can find your answers and lead the way for us other LS993 owners.
Click to expand...
Click to collapse
The only possible way to unlock the apn section is to activate a new service with them....then the phone will be re-provisioned with all necessary stuff for the phone to work well.....i suggest we have to use their service [the $45 prepaid plan]...then cancel the service after a 3 or 4 days.....then get back to our normal carrier. I have my MSL but cant add apn still
If u already hav a sprint sim...just activate the $45 plan which will $50 [taxes included] the ready to go
Just install this app from Google Play Store and you can add/edit/remove APNs settings...
​https://play.google.com/store/apps/details?id=it.appando.app.changeApn​
Faraon.Horus said:
Just install this app from Google Play Store and you can add/edit/remove APNs settings...
​https://play.google.com/store/apps/details?id=it.appando.app.changeApn​
Click to expand...
Click to collapse
Requested url was not found on server
marshallcodex said:
Requested url was not found on server
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=it.appando.app.changeApn
Sorry, you can search it like Change APN... or visit the link attached again...
marshallcodex said:
it opened the system apn settings section and am not able to add one at that section
Click to expand...
Click to collapse
marshallcodex said:
marshallcodex said:
it opened the system apn settings section and am not able to add one at that section
Click to expand...
Click to collapse
Dial ​5689#*993# ; go to NAOT + NAO Test + NAO CARRIER (Select NONE).
Check if you can add/edit/remove APNs with the app.
Click to expand...
Click to collapse
Faraon.Horus said:
marshallcodex said:
Dial ​5689#*993# ; go to NAOT + NAO Test + NAO CARRIER (Select NONE).
Check if you can add/edit/remove APNs with the app.
Click to expand...
Click to collapse
Click to expand...
Click to collapse
marshallcodex said:
mmmmm Did you tried this:
​##72786# Resets provisioning and makes phone reactivate. Useful if you are having network issues. Sprint recommends this if you ever change your services or phone number. Reboots phone.
Backup your info...before proceed...
Click to expand...
Click to collapse
​##27263# Removes any branding (sprint) and resets phone to update branding. (useful if flashing to boost or other carrier) (##BRAND#) Reboots phone.
​​##72786# Resets provisioning and makes phone reactivate. Useful if you are having network issues. Sprint recommends this if you ever change your services or phone number. Reboots phone.
Faraon.Horus said:
​##27263# Removes any branding (sprint) and resets phone to update branding. (useful if flashing to boost or other carrier) (##BRAND#) Reboots phone.
​​##72786# Resets provisioning and makes phone reactivate. Useful if you are having network issues. Sprint recommends this if you ever change your services or phone number. Reboots phone.
Click to expand...
Click to collapse
I used ##72763# and thats why am not able to add and apn now.
I already did ##72786#
marshallcodex said:
I used ##72763# and thats why am not able to add and apn now.
I already did ##72786#
Click to expand...
Click to collapse
A factory reset doesn’t work?

Categories

Resources