Database Users

[GUIDE] Lollipop for XT1064 (CANADA ONLY)

This is a guide that is strictly for those who are as impatient as I am to get Lollipop on their Moto G (2014). I know there are several guides for folks in the US, and other countries as well, but currently there is no OTA for Canada yet. We are literally left out in the cold. So, I thought I would put a collaborative guide together so the Canadians can enjoy some 5.0, too!
First and foremost, if you F up your phone, that's on you. This will void your warranty, and I am in no way responsible for any stupidity you conjure up during the process.
I have only tested this on the XT1064, which is the single SIM US/Canada model.
The issue when trying to simply follow the upgrade guide for the XT1064 is that the OTA file looks for a 4.4.4 variant of Android that needs to be the same region as where the OTA came from. If you try to install it on the Canadian versions, you will get an error. So, here goes:
1. Unlock your bootloader. Follow this wonderful guide: http://forum.xda-developers.com/mot...wip-unlock-bootloader-moto-g-2nd-gen-t2875728
2. Download the US version of 4.4.4, it can be found here: http://www.filefactory.com/file/2ygnt0x45vcr/RETUAWS_XT1064_4.4.4_KXB21.85-17_cid9_CFC.xml.zip
3. Extract the above file to the same location you installed Minimal ADB in the first step (C:\Program Files(x86)\Minimal ADB and Fastboot)
4. Turn your phone off and disconnect it from the computer. Press and hold the volume down (-) button and power button to get into Fastboot mode. Connect your phone to the computer.
5. Run Minimal ADB and run these commands:
PHP:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk1
fastboot flash system system.img_sparsechunk2
fastboot flash system system.img_sparsechunk3
fastboot erase cache
fastboot erase userdata
fastboot reboot
I removed the modem commands on purpose, and I will explain why later.
6. Once the phone has rebooted, plug it in to the computer and follow this guide: http://forum.xda-developers.com/moto-g-2014/development/lollipop-moto-g-2014-xt1064-t2937361
You should now have Lollipop on your Canadian XT1064!
If you have issues with the WiFi or cellular, you may have to flash the modem commands again from the old file. I had to download the original Canadian ROM (http://www.filefactory.com/file/78znv8hx0tvt/RETCA_XT1064_4.4.4_KXB21.85-16_cid14_CFC.xml.zip) and using Fastboot flash the following:
PHP:
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
After that I had no issues and everything seems to be working as it should. You can relock your bootloader afterwards if you like as well.
Thanks to the other contributors above, I was simply trying to put a quick guide together for us Canadian folks who wish to get Lollipop, too!
Cheers!

This is great - although I think I'm still "out in the cold." I have 11.24 and couldn't flash the above due to "downgrading." Unless I'm missing something... Any ideas?

This worked for me! Thanks for the awesome tutorial!

brianshayne said:
This is great - although I think I'm still "out in the cold." I have 11.24 and couldn't flash the above due to "downgrading." Unless I'm missing something... Any ideas?
Click to expand...
Click to collapse
At which part do you get an error? Are you trying to use a script to flash, or are you doing exactly step by step like mentioned above? I had the latest of the late on my Moto G 2014, so I know that these steps work on it.
Is your bootloader unlocked as mentioned above?

NexusChrist said:
At which part do you get an error? Are you trying to use a script to flash, or are you doing exactly step by step like mentioned above? I had the latest of the late on my Moto G 2014, so I know that these steps work on it.
Is your bootloader unlocked as mentioned above?
Click to expand...
Click to collapse
Yeah - I'm not sure what the problem was - originally it wouldn't take the US ROM due to a downgrade error. Tried it again, after a factory reset and for some reason it went through. Flashing Lollipop and the modem after was no issue at all - so good to go now. It's beautiful.
Thanks for the follow-up.
AKA: I should have just ignored downgrade error + HAB fail on phone, the first time around

I am getting hab check failed for boot when i use the command " fastboot flash boot boot.img "
please help

ramzilla136 said:
I am getting hab check failed for boot when i use the command " fastboot flash boot boot.img "
please help
Click to expand...
Click to collapse
Disregard the error and move on to the next command. You are going to get a few errors. Don't worry.

installing update
verifying current system
/system/app/3c_main.apl has unexpected contents
installation aborted
this is after i run the commands and upload from sd card...
followed your commands and tried few fresh zips
can you please help, it won't let me install the lollipop file

Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot

TiGuy82 said:
Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot
Click to expand...
Click to collapse
Is this procedure better? Any enhancement? Thanks.

Botsok said:
Is this procedure better? Any enhancement? Thanks.
Click to expand...
Click to collapse
This one just avoid you to flash USA KitKat and then Lollipop. This one goes directly to Lollipop.
Doesn't flash Modem/Radio from USA Lollipop because doesn't work on Canadian models, at least didn't work with WIND Mobile model.

WIND canada moto G XT1064 lollipop
Thanks very much for posting this. and thanks for posting the link for 5.02 from MEGA which is a lot faster than filefactory!
I've attached a link to the original Wind 4.4 modem files in case someone's modem doesn't work afterwards, if they followed the top post original instructions and accidentally flashed the US KitKat 4.4 modems.. instead of downloading that huge file from filefactory.com (extremely slow site), the link has just the 2 files (22MB).
https://mega.co.nz/#!dk430ZBZ!diHa6V-rcidHFc3niGjshk-2A9ELbqZtCnb63pFK010
Also may be worth mentioning to ignore the "hab check failed" messages when flashing lollipop. (I was using mfastboot)
TiGuy82 said:
Another way:
Go to this link, XT1064 > Lollipop, download the file and extract it.
And follow the same idea of OP but with few changes:
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot erase cache
fastboot erase userdata
fastboot reboot
Click to expand...
Click to collapse

Just a super-dooper-uber Thanks To NexusChrist!
Who ever you are, I tried to follow your system. it didn't work for me, infact I lost wifi connection, but anyways what I did was I used another script for this (http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167) And this worked, but now I lost Cellular Service....Big problem eh? Well no more, thanks to you. I downloaded the Canadian rom, and just to be more specific (cause it was kinda vague in the tutorial, (Extract the files again to the Mininal ADB fastboot file location the whole c drive thing yenno?)) And I ran that php and BAM thank you so much I was worried out of my MIND that I f'ed up my phone somehow. Foreal, bless your soul....or your XT1064?
No XT1064s were hurt in the making of this post

UnderAppreciatedDev said:
Who ever you are, I tried to follow your system. it didn't work for me, infact I lost wifi connection, but anyways what I did was I used another script for this (http://forum.xda-developers.com/mot...dows-tool-moto-g-2014-xt1064-restore-t2957167) And this worked, but now I lost Cellular Service....Big problem eh? Well no more, thanks to you. I downloaded the Canadian rom, and just to be more specific (cause it was kinda vague in the tutorial, (Extract the files again to the Mininal ADB fastboot file location the whole c drive thing yenno?)) And I ran that php and BAM thank you so much I was worried out of my MIND that I f'ed up my phone somehow. Foreal, bless your soul....or your XT1064?
No XT1064s were hurt in the making of this post
Click to expand...
Click to collapse
That happened because you flash the modem from Lollipop... Just flash the modem in OP and you will be ok.

spiritflare said:
Thanks very much for posting this. and thanks for posting the link for 5.02 from MEGA which is a lot faster than filefactory!
I've attached a link to the original Wind 4.4 modem files in case someone's modem doesn't work afterwards, if they followed the top post original instructions and accidentally flashed the US KitKat 4.4 modems.. instead of downloading that huge file from filefactory.com (extremely slow site), the link has just the 2 files (22MB).
Also may be worth mentioning to ignore the "hab check failed" messages when flashing lollipop. (I was using mfastboot)
Click to expand...
Click to collapse
Just a tad bit curious I also have a Wind Mobile Moto G2 and i'm just wondering how you unlocked the bootloader in the first place. If you could please share the process on how you did it that would be great.

Anyone know how we can get the LP bootloader on the Canadian version?
I'd like to be able to update my CM12.
Thanks!

Awesome
I'm on Bell &
everything is working 100% radio/wifi/bluetooth all good
Thanks

This is a great guide. But I'm wondering if we've been given any explanation on why Canadian Moto G's aren't getting OTA updates? It's April and my Moto G is saying up to date with 4.4.4. It's from wind if that matters.
I understand we can do this work around. I'm just trying to understand why we're not getting updates.

Kewjoe said:
This is a great guide. But I'm wondering if we've been given any explanation on why Canadian Moto G's aren't getting OTA updates? It's April and my Moto G is saying up to date with 4.4.4. It's from wind if that matters.
I understand we can do this work around. I'm just trying to understand why we're not getting updates.
Click to expand...
Click to collapse
Your carrier is most likely the reason since they have the final say on updates.

Tel864 said:
Your carrier is most likely the reason since they have the final say on updates.
Click to expand...
Click to collapse
But what about the people that bought their phones from Staples. It's unlocked and not associated to any carrier. They are directly under Motorola and still no update at all. Phone are getting 5.1 update already, but we're still at 4.4.4
What's so different in the Canadian market from the US one that the update can't come fast? Specially if the phone is not associated to a carrier and the update should come directly from Motorola

Please help. Not sure what to do next.

Hi all,
I have a Moto G5 Plus that I brought on Amazon Prime day (11/07/17). and after trying to install TWRP I have ran into problems.
Heres what happened and where I'm left.
1) I unlocked the Bootlloader via moto website. No problems I now receive the BS message about the phone being unlocked.
2) Tried flashing twrp_3.1.1-0_potter.zip using "fastboot flash recovery twrp_3.1.1-0_potter.img"
Whenever I performed this command and rebooted in recovery I was never taken into the TWRP screen, but taken a screen showing a droid on it back with a message saying no command. I found how to bring up the command menu, but trying to flash the custom roms from the stock recovery always failed.
3) I used this article https://forum.xda-developers.com/g5-...-plus-t3605667 and found using this did allow me to boot into the TWRP screen. The only difference i noticed was that when i used the article mentioned above to get into TWRP the phone displayed the Moto boot ami before going into TWRP. It never did this when i used the Flash command manually.
4) Once in TWRP i flashed supersu and the RR .img, wiped cache etc..
On exiting TWRP I was asked whether I wanted TWRP installed as a system app, i selected yes to this question and now.....
5) BRICKED!!!
My moto will only boot into fastboot now and I get this message:-
Start up failed:
the bs about software repair assistant etc.
ap fastboot Flash Mode (secure)
Error: failed to load kernel!
Fastboot Reason: Fall-through from charge boot mode
usb....
6) I tried using this article https://forum.xda-developers.com/g5-plus/how-to/npn25-137-33-stock-firmware-t3577081
But I'm unsure of this version to use?
My question is can anyone help me to at least get my phone working again. Thanks will be paid.

JammieB said:
I have a Moto G5 Plus that I brought on Amazon Prime day (11/07/17). and after trying to install TWRP I have ran into problems.
Click to expand...
Click to collapse
Which Amazon Moto G5 Plus did you buy on Prime Day? The cheaper subsidized Amazon Prime version with ads or the more expensive non subsidized version without ads?
Apparently you cannot unlock the bootloader on the subsidized ad based Amazon Prime version. This is well discussed. One such discussion from the Lenovo/Moto support forum:
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Is-there-anyway-to-unlock-my-Moto-G5-Plus-from-Amazon/td-p/3638019
If one does a forum search on this site they'll find past discussions indicating the bootloader on Amazon Prime subsided Moto G5 Plus phones cannot be unlocked.

Try the Toolkit.
Once in it flash the TWRP and boot_image and try rebooting. If that doesn't work flash the Stock ROM and then flash the TWRP and boot_image. Once you get those flashed you should be able to flash the latest TWRP using fastboot.
Please let me know if that fixed it.
Thanks,
CP

cyber_prometheus said:
Try the Toolkit.
Once in it flash the TWRP and boot_image and try rebooting. If that doesn't work flash the Stock ROM and then flash the TWRP and boot_image. Once you get those flashed you should be able to flash the latest TWRP using fastboot.
Please let me know if that fixed it.
Thanks,
CP
Click to expand...
Click to collapse
Thanks for the suggestion, however I have tried this toolkit already and when connecting the USB cable, the toolkit only ever says connecting to device, but never manages to actually connect. As such, no command from the toolkit can be run, as when tried I get a "no device" message.
Also when I try to use the toolkit to install Windows 64bit driver, the install stops telling me I have a newer driver installed already.
Do you think I should uninstalled the newer device driver or should the toolkit still connect using the newer driver?

bennor3814 said:
Which Amazon Moto G5 Plus did you buy on Prime Day? The cheaper subsidized Amazon Prime version with ads or the more expensive non subsidized version without ads?
Apparently you cannot unlock the bootloader on the subsidized ad based Amazon Prime version. This is well discussed. One such discussion from the Lenovo/Moto support forum:
https://forums.lenovo.com/t5/Moto-G5-Moto-G5-Plus/Is-there-anyway-to-unlock-my-Moto-G5-Plus-from-Amazon/td-p/3638019
If one does a forum search on this site they'll find past discussions indicating the bootloader on Amazon Prime subsided Moto G5 Plus phones cannot be unlocked.
Click to expand...
Click to collapse
Im 100% confident that my moto has had its bootloader unlocked and that I was not sold a Moto G5 Plus with amazon ads.....
Thanks for your suggestion though.

FIXED back to stock rom. Here's what I did:-
1) Downloaded the stock rom from https://forum.xda-developers.com/g5/how-to/npp25-137-33-stock-firmware-moto-g5-t3577084
Used the mega link it took 5mins (1.4 mbps) to download.
2) Then run these commands:- (thanks to https://forum.xda-developers.com/member.php?u=5033408)
fastboot oem lock begin
fastboot oem lock begin
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize (gave error about bootloader)
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot oem lock
fastboot reboot
It still see the annoying unlocked bootloader screen, but my moto boots into the stock rom.
I'm not giving up on getting a custom rom onto this device, but thanks to anyone who's helped me to get back to square one.

JammieB said:
Thanks for the suggestion, however I have tried this toolkit already and when connecting the USB cable, the toolkit only ever says connecting to device, but never manages to actually connect. As such, no command from the toolkit can be run, as when tried I get a "no device" message.
Also when I try to use the toolkit to install Windows 64bit driver, the install stops telling me I have a newer driver installed already.
Do you think I should uninstalled the newer device driver or should the toolkit still connect using the newer driver?
Click to expand...
Click to collapse
I didn't install the drivers with the toolkit. Was your phone connected to it in fastboot mode? That's what I had to do to get it to detect mine.
If you can't get the toolkit to work you can still use fastboot to flash the included version of TWRP and the modified boot_image. They're located in TOOLKIT_DIR\resources\app.asar.unpacked\files.
CP

[HELP] Return to stock before selling G5 Plus!

Hi! I could really need some help over here!
I have a G5 Plus that i bought in Sweden, Europe. I unlocked bootloader, and flashed a ROM.
But now i´m going to sell it, so i need to reflash the stock image (ROM). Also i need to relock bootloader.
Can someone help me find the latest, working firmware, and also with the right commands to use with fastboot to do this?
Modell is: X1685.

Why would you need to relock the bootloader? I guess you will sell the device warning the person that it doesn't have warranty, right?

I was going to type this but then found this post....
lvvine said:
NPN25.137-35
https://drive.google.com/file/d/0B3G...ew?usp=sharing
Watch the Video which will help you to flash the firmware.
https://www.youtube.com/watch?v=blYQ28DZJQk
Use FastBoot Command to flash the firmware (Backup you data as it would erase the internal Memory)
Fastboot command:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
fastboot reboot
Click to expand...
Click to collapse

eemgee said:
I was going to type this but then found this post....
Click to expand...
Click to collapse
Be careful, it will flash the bootloader. If you have a newer version of the bootloader than th one you sumbitted, you will harfbrick your device.

M1810 said:
Be careful, it will flash the bootloader. If you have a newer version of the bootloader than th one you sumbitted, you will harfbrick your device.
Click to expand...
Click to collapse
If the stock ROM is older than what you have on your device, then the bootloaders usually prevent you from downgrading.
Hard bricks usually do not happen when you downgrade, they happen if you've downgraded and then take OTA updates (mismatches between the bootloader patch level and system patch level are a culprit). Best way to avoid this is to not downgrade.
At any rate, you cannot lock a bootloader with a build older than your existing stock firmware, regardless of custom ROMs flashed. You need a firmware of the same or newer build than your device stock firmware to relock. To the best of my knowledge, NPNS25.137-33-11 appears to be the newest or nearly newest firmware for EU devices. You can download from here https://firmware.center/firmware/Motorola/Moto G5 Plus/Stock/ please confirm that this firmware is suitable before flashing.
You could try re-locking with other firmware, however NPN25.137-35 is for US devices, so would not likely receive OTA updates if flashed onto EU devices. As for warranty, the warranty isn't transferable as far as I know and as Motorola's got a record of the device being unlocked, the warranty is void. However, under EU consumer laws, you or the buyer could still get repairs if you're both resident in the territory. Would be wise to check this and let the buyer know.

Do not do this! I lost my IMEI flashing that ROM on my XT1685, UK model.

syl0n said:
Do not do this! I lost my IMEI flashing that ROM on my XT1685, UK model.
Click to expand...
Click to collapse
Original current gb version is as screenshot, anything else may screw up you phone.

syl0n said:
Do not do this! I lost my IMEI flashing that ROM on my XT1685, UK model.
Click to expand...
Click to collapse
hi, i have similar issue. can you tell me how you fixed it?

Smeagal192 said:
Original current gb version is as screenshot, anything else may screw up you phone.
Click to expand...
Click to collapse
There appears to be no fastboot flashable file for this version available anywhere on the internet. I've searched for days and had absolutely no luck!
Looks like both the OP and I are stuck on custom ROMs. Why Lenovo don't make these available I don't know...
If anyone knows of anywhere to get this please help us.
EDIT: Oh, also mine is XT1684 which I've seen virtually nothing about on XDA.

darkglobe87 said:
There appears to be no fastboot flashable file for this version available anywhere on the internet. I've searched for days and had absolutely no luck!
Looks like both the OP and I are stuck on custom ROMs. Why Lenovo don't make these available I don't know...
If anyone knows of anywhere to get this please help us.
EDIT: Oh, also mine is XT1684 which I've seen virtually nothing about on XDA.
Click to expand...
Click to collapse
Mines a 1684, seems moto made 2 models for UK with same specs.
Regarding fastboot did you extract download zipped archive into fastboots folder.
When I say download follow the link above to firmware centre, if using phone to browse you need phone in landscape otherwise you cannot get name.

Smeagal192 said:
Mines a 1684, seems moto made 2 models for UK with same specs.
Regarding fastboot did you extract download zipped archive into fastboots folder.
When I say download follow the link above to firmware centre, if using phone to browse you need phone in landscape otherwise you cannot get name.
Click to expand...
Click to collapse
Thing is, there's no xt1684 version or retgb version. I fear it could be the wrong one, can't afford to replace phone so can't risk hard bricking it. Thanks though.

[GUIDE][addison] FACTORY STOCK IMAGES (ZIPs)

These have just about everything:
This is what you would use - using my guides - to flash your phone :
"firmware center"
https://firmware.center/firmware/Motorola/Moto Z Play/Stock/
"lolinet"
https://mirrors.lolinet.com/firmware/moto/addison/official/
- - - - - - - - - - - - - - - -
The rest of this is an old guide - use my or others later guides
- - - -
NEVER try to downgrade => permanently bricked phone.
ie if you're on nougat, DON'T try to go back to MM.
While I have not tested going from anything back to MM, I have certainly bounced back and forth many times between 7.x and 8.x bootloaders/ROMs - see my other guides.
windows: Remember if you are going to use RSD lite, use the latest one 6.2.4 from here http://rsdlite.en.lo4d.com/ , and start it in admin mode. Earlier versions won't recognize your phone. (boot phone to fastboot screen and usb plug to PC)( do lots of googling if you're using win10.)
Using RSD lite: [GUIDE][addison]RSD lite and adb - writing firmware to phone
OR
Using adb: This one is for India phone on 7.x . Remember never try to downgrade to MM or you will brick your phone. This was 7.x to 7.x .
How to go from Lineage OS 14.1 to stock? (Updated with the process & latest links)
Credit @kkube - see post 5 of above link.
Process to go from custom rom back to stock (August update)
There are several guides on going back from custom rom to full stock, but still I made this guide with latest links. I just went from LOS 14.1 back to full stock. Below is the step I took:
1) Download and install minimal ADB AND FASTBOOT
I used version 1.4.2 which is the latest version https://www.androidfilehost.com/?fid=745425885120698566
2) Download and install motorola drivers
https://motorola-global-portal.custh...ail/a_id/88481
3) Download the latest firmware
I used ADDISON_NPNS26.118-22-1 which has august security updates https://www.androidfilehost.com/?fid=673368273298986785
4) Extract the zip file (firmware) and move all its contents to the folder where you have installed minimal adb and fastboot
5) Create a text file, add the following text to it and save it as "launch.bat" in the same folder.
Quote:
echo off
fastboot getvar max-sparse-size
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash modem NON-HLOS.bin
fastboot flash fsg fsg.mbn
fastboot flash dsp adspso.bin
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash system system.img_sparsechunk.9
fastboot flash system system.img_sparsechunk.10
fastboot flash system system.img_sparsechunk.11
fastboot flash system system.img_sparsechunk.12
fastboot flash oem oem.img
fastboot erase modemst1
fastboot erase modemst2
fastboot erase carrier
fastboot erase cache
fastboot erase userdata
fastboot erase DDR
fastboot flash fsg fsg.mbn
fastboot oem fb_mode_clear
echo -------------------------------------------------------------------------
echo please scroll up and check your flash for any errors
echo -------------------------------------------------------------------------
pause
fastboot reboot
exit
6) Switch off your phone and open it in fastboot mode (press power and volume down button for few seconds after phone as switched off)
7) Connect your mobile to your computer
8) Click on the launch.bat file that you saved and it will install stock firmware on to your mobile. It will take a couple of minutes. (It will wipe everything on your mobile so take a backup of your important data)
9) Once the process is complete, it will ask you to enter any key, after which it will reboot itself.
Once rebooted, you will have full stock, non rooted, and latest firmware with august patches.
Click to expand...
Click to collapse

KrisM22 said:
These have just about everything:
You would likely only use these in a bricked situation and under guidance from someone experienced.
"firmware center"
https://firmware.center/firmware/Motorola/Moto Z Play/Stock/
"lolinet"
https://mirrors.lolinet.com/firmware/moto/addison/official/
NEVER try to downgrade => permanently bricked phone.
windows: Remember if you are going to use RSD lite, use the latest one 6.2.4 from here http://rsdlite.en.lo4d.com/ , and start it in admin mode. Earlier versions won't recognize your phone. (boot phone to fastboot screen and usb plug to PC)( do lots of googling if you're using win10.)
Click to expand...
Click to collapse
And make sure you use Motorola data cable - RSD is super sensitive to it! I nearly got grey before I actually found the reason RSD didn't recognize my phone - I used a random Chinese cable I found in the office.

okaban said:
And make sure you use Motorola data cable - RSD is super sensitive to it! I nearly got grey before I actually found the reason RSD didn't recognize my phone - I used a random Chinese cable I found in the office.
Click to expand...
Click to collapse
Yep, gotta try different cables!!!
Just used it because I forgot Alberto's "verity" patch. So 5 minutes later I'm looking at 7.1.1 Nov 1 which was where I was at before I unlocked BL. Easy!!!

KrisM22 said:
Yep, gotta try different cables!!!
Just used it because I forgot Alberto's "verity" patch. So 5 minutes later I'm looking at 7.1.1 Nov 1 which was where I was at before I unlocked BL. Easy!!!
Click to expand...
Click to collapse
hi friend this firmware also serves for moto z play mexico before installing Lineage OS I had NPNS26.118-22-2-12?

rubencho21 said:
hi friend this firmware also serves for moto z play mexico before installing Lineage OS I had NPNS26.118-22-2-12?
Click to expand...
Click to collapse
I would have no idea.
Do you know what channel you were on? I would guess retla but I only see 6.0.1 for that and you were on 7.1.1 so you certainly don't want to use that! @ TeamMex would probably have a much better idea. Or anyone in Mexico... Let us know if you find out!
EDIT also found this Nougat Moto Z on at&t mexico (this may be compatible with more models) but can't vouch for i since that's for Griffin - different phone.

If you follow my guide, you dont need a software channel..

SupahCookie said:
If you follow my guide, you dont need a software channel..
Click to expand...
Click to collapse
That guide is here [Guide] relock bootloader, and be back to lasted stock rom
You need to be in a custom (not stock) ROM
and need to have settings/developer options/"OEM unlocking" ON (and I assume android debugging (usb debugging) ON. both of those should always be on anyway... :|
I have not personally tried it but lots of folks there say it works.
Remember to give tons of thanks there if it works for you!!! _

KrisM22 said:
That guide is here https://forum.xda-developers.com/moto-z-play/how-to/guide-relock-bootloader-to-lasted-stock-t3718190
Start from back of thread to find latest fix zip link.
latest was at https://forum.xda-developers.com/showpost.php?p=75099150&postcount=126
You need to be in a custom (not stock) ROM
and need to have settings/developer options/"OEM unlocking" ON (and I assume android debugging (usb debugging) ON. both of those should always be on anyway... :|
I have not personally tried it but lots of folks there say it works.
Click to expand...
Click to collapse
Or just use the normal download, its the same link

edit

KrisM22 said:
edit
Click to expand...
Click to collapse
I have stock with unlocked bootloader and rooted with magisk. I have updated to security Feb 2018 then my device just keeps booting to TWRP..
Will this work with unlocked bootoader?
Will this procedure relocked my bootloader?

jeprox said:
I have stock with unlocked bootloader and rooted with magisk. I have updated to security Feb 2018 then my device just keeps booting to TWRP..
Will this work with unlocked bootoader?
Will this procedure relocked my bootloader?
Click to expand...
Click to collapse
Depending on your channel I would use RSD Lite or SupahCookie's thread

bump but only for ROM links at top

KrisM22 said:
These have just about everything:
This is what you would use - using my guides - to flash your phone :
"firmware center"
https://firmware.center/firmware/Motorola/Moto Z Play/Stock/
"lolinet"
https://mirrors.lolinet.com/firmware/moto/addison/official/
- - - - - - - - - - - - - - - -
The rest of this is an old guide - use my or others later guides
- - - -
NEVER try to downgrade => permanently bricked phone.
ie if you're on nougat, DON'T try to go back to MM.
While I have not tested going from anything back to MM, I have certainly bounced back and forth many times between 7.x and 8.x bootloaders/ROMs - see my other guides.
windows: Remember if you are going to use RSD lite, use the latest one 6.2.4 from here http://rsdlite.en.lo4d.com/ , and start it in admin mode. Earlier versions won't recognize your phone. (boot phone to fastboot screen and usb plug to PC)( do lots of googling if you're using win10.)
Using RSD lite: [GUIDE][addison]RSD lite and adb - writing firmware to phone
OR
Using adb: This one is for India phone on 7.x . Remember never try to downgrade to MM or you will brick your phone. This was 7.x to 7.x .
How to go from Lineage OS 14.1 to stock? (Updated with the process & latest links)
Credit @kkube - see post 5 of above link.
Click to expand...
Click to collapse
Hi, Kris. IDK if you're still around but I'm wondering if I can use the RSDLite method and that Android 8 ADDISON_NPNS26.118-22-1 to flash Oreo onto my XT1635-02 software channel attmx which currently has Android 6.0.1 and baseband M8953_10203.02.04.42R ADDISON_ROW_CUST and build number of MPN24.104-25 ?
Can anyone give me some insight on this, please?

Stuck in Bootloop

I'm currently stuck in a bootloop with a rooted (Prime Exclusive) Moto G5 Plus. Every time I turn on the phone or restart the phone, I keep getting sent to TWRP Recovery, and can't boot into the system. What I want to do is just restore this phone to the stock firmware and factory reset my device. Please help me.

FamilyGuy0395 said:
I'm currently stuck in a bootloop with a rooted (Prime Exclusive) Moto G5 Plus. Every time I turn on the phone or restart the phone, I keep getting sent to TWRP Recovery, and can't boot into the system. What I want to do is just restore this phone to the stock firmware and factory reset my device. Please help me.
Click to expand...
Click to collapse
Download your actual firmware, unpack it into your fastboot folder (recommend: Minimal ADB & Fastboot), bring your device in fastboot mode and flash everything one after the other:
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
Sent from my Moto G5 Plus using XDA Labs

@Wolfcity Can you be more clear as to what you mean by my "actual firmware"? I'm not sure what firmware version my device is on, nor can I find any repository on the Internet to download said firmwares for the (Prime Exclusive) Moto G5 Plus.

FamilyGuy0395 said:
@Wolfcity Can you be more clear as to what you mean by my "actual firmware"? I'm not sure what firmware version my device is on, nor can I find any repository on the Internet to download said firmwares for the (Prime Exclusive) Moto G5 Plus.
Click to expand...
Click to collapse
As you have flashed a TWRP you must have your bootloader unlocked. You need the firmware that your device was on when you did that.
Downgrading i.e. flashing an older firmware can brick your device.
The newer firmwares for reteu/retus are ending on 93-x, like
POTTER_NPNS25.137-93-4 (january security patch)
POTTER_NPNS25.137-93-8 (march security patch)
POTTER_NPNS25.137-93-10 (april security patch)
Earlier ones had another number scheme.
Firmware for India, Brazil and Asia Pacific is ending on 92-x.
I don´t know the Prime exclusive edition but I don´t think that it uses another firmware. But I heard of a Amazon version with ads and an unlockable bootloader?
How did you unlock then? Or are there different versions?

@Wolfcity I really don't know how to respond, but I can't figure this out. I don't know what firmware version to install, I don't know where I can find the firmware version, and whenever I try to run a fastboot command through adb I get stuck on an infinite "waiting for device" message. Can you please help me with step-by-step instructions on how to fix this?

FamilyGuy0395 said:
@Wolfcity I really don't know how to respond, but I can't figure this out. I don't know what firmware version to install, I don't know where I can find the firmware version, and whenever I try to run a fastboot command through adb I get stuck on an infinite "waiting for device" message. Can you please help me with step-by-step instructions on how to fix this?
Click to expand...
Click to collapse
Here are some firmware sources:
https://androidfilehost.com/?a=show&w=files&flid=171014
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25&page=1
I can´t tell you on which firmware you were when you unlocked your bootloader. And the next problem is that you can´t run any fastboot commands, you need fastboot to flash the stock firmware with the commands I posted above.
Have you the latest Motorola drivers and something like Minmal ADB & Fastboot installed?

1) from TWRP run "Bootloader reboot"
2) send the command "fastboot devices" receive the serial number of the phone. Once you have obtained the serial download "POTTER_NPNS25.137-93-4_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.info.txt" and execute the commands as suggested.

@Wolfcity, @antonio52 Thank you guys SO much! I finally got around to doing this, and my device is running perfectly well now! I couldn't have done it without you!

FamilyGuy0395 said:
@Wolfcity, @antonio52 Thank you guys SO much! I finally got around to doing this, and my device is running perfectly well now! I couldn't have done it without you!
Click to expand...
Click to collapse
You're welcome. Nice to hear you got it working again.
Sent from my Moto G5 Plus using XDA Labs