Headphone jack Issue - Asus ZenFone Max Pro M1 Questions & Answers

I own the max pro and when i try to use my earphones with the 3.5 headphone jack it kinda malfunctions . It bugs out , that is it keeps on increasing the volume by itself (dosent stop) , In youtube it automatically hits the 'next' button . I Tried the same with bluetooth headphone and its working fine . Is it just me or do anyone face the same problem ? Thanks in advance .

kakakaku007 said:
I own the max pro and when i try to use my earphones with the 3.5 headphone jack it kinda malfunctions . It bugs out , that is it keeps on increasing the volume by itself (dosent stop) , In youtube it automatically hits the 'next' button . I Tried the same with bluetooth headphone and its working fine . Is it just me or do anyone face the same problem ? Thanks in advance .
Click to expand...
Click to collapse
Change the earphone to a compatible one...

ujilraj said:
Change the earphone to a compatible one...
Click to expand...
Click to collapse
Thank you for your response but the earphone is Sony , and i previously owned a Oneplus 3T and it worked perfectly fine . I dont think its the earphone's fault . Have you been experiencing any difficulties ?

Do you use a PU back cover? There have been instances when the side grips push & mess with volume. Try again without the case. Or else, a factory reset might work...

what you do is if the headphone has any mettel part or a mike keep it far from the screen.
i have had this that if the mettel part or the part having the mike touches the screen it doesnt behave properly

Cookie Ninja said:
Do you use a PU back cover? There have been instances when the side grips push & mess with volume. Try again without the case. Or else, a factory reset might work...
Click to expand...
Click to collapse
No , i do not use any cover ,il try resting ; thanks for the answer
austinpinto said:
what you do is if the headphone has any mettel part or a mike keep it far from the screen.
i have had this that if the mettel part or the part having the mike touches the screen it doesnt behave properly
Click to expand...
Click to collapse
I dont think thats the problem , are you implying the metal part ? as I have said before , i dont think its a problem with my headphone . Thank you for your response though .

Try changing your earphones
I also had this issue while using my JBL T150A earphones. I used have some glitches while using earphones. Some times apps started automatically as I touched the screen and started them. Scrolling through the lists also used to stop at intervals and no smooth scrolling.
Next time, I used another earphones (Mi Piston) and everything worked with them. No glitches. No "auto touch" etc.
Try giving it a shot and use another pair of earphones.
Attached image shows how my 9Gag app is highlighted due to my earphones.

kakakaku007 said:
Thank you for your response but the earphone is Sony , and i previously owned a Oneplus 3T and it worked perfectly fine . I dont think its the earphone's fault . Have you been experiencing any difficulties ?
Click to expand...
Click to collapse
Some headphones have different arrangements for mic & audio out in the jack... It may work perfectly on one phone but may not work on another... So, try another headphone first, before resetting... (i'm using a motorola headset without glitches)

Having the same issue
I'm also having the same issue. I used iPhone headphone it works after I adjust it. I tried 3 more headphones and I get headphone symbol only and not with mic one.
The volume increase decrease and all glitches are really present. I'm facing such issue for first time. I have used many smartphones but never faced so much issue related to headphone.

By the way, how is the audio quality via headphone jack on this phone?

the audio is good it depends on headphones.

Well did someone face issue like the headphone doesn't go in properly in headphone jack ..... ?

yes i did but with some force i managed it in and now it does it properly.

austinpinto said:
yes i did but with some force i managed it in and now it does it properly.
Click to expand...
Click to collapse
thanks for the advice, finally I got my headphone working

Its awesome

yes i have faced this problem..

I have some problem like this i been buying max pro m1 two day ago and try use two different headset sony and samsung but doesn't work and i try with another phone and working i know this not my headset fault ,maybe my jack 3,55 is trouble so somebody please tell me about this sorry my English not good

I also face the same problem but what I found that the headphone jack is a tight fit for most of the headphone/earphones but gentle push might work.
I am using "1more Piston Fit" at present and they works way to much good.
Try your luck at Paytm and grab that.

yes, I have bought the asus zenfone max pro m1 two days earlier, and when im trying to insert my earphone into the 3.5 mm jack, its not working properly.It malfunctions, and get disconnected by itself.

sujaya ranjan sahoo said:
....when im trying to insert my earphone into the 3.5 mm jack, its not working properly...and get disconnected by itself.
Click to expand...
Click to collapse
i experienced it too. so, i pushed the pin harder into the 3.5mm jack; it fit snugly and the sound is uninterrupted now.

Related

Himalaya loudspeaker-sound lost, headphone-sound ok

I lost the loudspeaker-sound in my Himalya. It works using headphones. I think it may have to do with another set of headphone I connected to it, which was not original. Perhaps it put the device on permanent headphone mode. But then again it might not have anything to do with that.
Is there a Himalaya expert in Berlin - Germany who might be able to help me with it? I dread having to send it to the official reapir center, as I expect it to cost a neck and a hand.
Happened to me when I received a call whilst listening to music. I pulled the headphones out before answering the call, and then answered it. I could here them but they cvouldn't hear me. If you plug the headphones in again and remove them it solves the problem. Well it did for me anyway
I tried that. I doesn't do it. It doesn't matter what kind of sound, if Media Player file is played of phone ringing, only the headphones work. I think I need a dotor.
I have read a lot about the problem in others threads. It seems the headphone-jack can get stuck, not making a contact, which normally is being made and which turns the XDA back to speaker mode, when the headphone-jack is pulled out. Hereto:
1- What does that mean exactely? Which part is that, in what part in the on-board jack? If it had been bent out of place, is it possible to bend the part pack (at best without having to disassemble)? (I tried the ramming in and out, no go).
2- I looked at the non-original jack I had used and it is about 2 mm longer than the original. Might perhaps that explain it? Is there a part in the back that could have been bent out of place?
3- If indeed this was the problem (if the jack had been bent out of place, one way or another), would the microphone work? I can record using the dictaphone and the micophone also works during a call.
When we had himalaya's it happened to both of our devices (my wife and I had one each).
It appears the spring in the speaker can come loose. I used to bang mine (pardon the pun) on my palm and sometimes it would start to work. Then we broke the speaker protection shield, and this made it easier sometimes and hard to fix in others.
When I sold it, my friend took it apart as it was out of warranty, and as he is electrically minded, he find the dodgy bit, and soldered it to the device, and now works perfectly.
Yes! Thanks Jasjar. It worked after a bit of beating.
I found a detailed instruction of how to fix it permanently in another thread. Sounds complicated and dangerous but eventually I must do it.
ran2far said:
I have read a lot about the problem in others threads. It seems the headphone-jack can get stuck, not making a contact, which normally is being made and which turns the XDA back to speaker mode, when the headphone-jack is pulled out.
Click to expand...
Click to collapse
Sorry for kicking the topic, but this was the solution for me. I just poked in the headphone-jack with a little stick and tataaaa... my sound is back!
Sound lost problem
Hi all,
same happen to me, the sound stoped working (on my side it had nothing to do with the phone jack).
After the modifaication which is described in this forum i had still the same problem so i solder the loud speaker directly - still same problem...
After some time i flashed the device again, now it works, so on my side it was a software problem...
The device was 3 month out of power, but i think remove the battery and if the sound appears on startup (on first boot) but later not, then flash the os and it will work ...
kr
chw
XDA 2 sound problem...
Hi!
Plese help me!
I have strange problem with my XDA 2.
I bough it 2 days ago. It was in O2 network.
Now when I unlocked it for my network (polish ERA-GSM) I saw that when I'm calling I cant hear anything. Person from the other sight can't hear me too..
XDA have sound becose I used media-player ando other sound stuff, thats why I think that speaker is ok. Microphone is ok too becose I can record animations with sound.
So what should I do now? ;/
Plese help...
Just for reference:
A friend of mine had this 2020, and both Speakerphone and mic were not working.
When somebody called, the ringtone DID sound.
Anyway, bluetooth handsfree worked fine.
All we did was play with the jack, using the stylus! Not even headphones...
And now it works fine!
He says he'll never put phones on it again... lol
cu around!
Looking for more Info
Hi, please help me find which points in the MDAII Motherboard can I solder to disable the headphones and get the audio and mic back to the MDA.
After a while my headphone-jack is broken from the motherboard and now I only have the pin outs in it.
The device is working perfect, and I can use bluetooth headphones. I just don't have audio in the speaker and no mic without bluetooth.
I hope someone can tell me which of the red points en the picture can I solder to disable the headphones.
I just want to do this temporally until I get a replacement spare part for it.
Thanks
EDIT: 12-12-2007
I got it. Just joining 1 and 3 and you will get audio back to the PDA disabling the headphones jack.
Thanks anyways for reading this..
Did you find out what all the mboard pins are for the jack?
I have a dodgy jack and would like to take flying leads of the mboard jack to an external (easily changed) inline jack. Does any know what the 1 to 6 pins correlate to. I would like to still switch the audio via the external jack. Not bothered about the mic.
TIA.

No sound without headphones after fall!!

Hi all
It would be great if you shed some light on the problem
Xda exec had a fall!..since then no sounds at all, phone won't ring or won't play music...but has sound if i plugged the headphones in
Any theories/ideas what might have gone wrong...& possible solutions..
any help would be appreciated...thanxs
sound failed on xda exec
i also had the same issue but my handset was replaced as it was within 28 days of getting the handset
i never did manage to find the exact issue
when your handset fell did it have external sound / handsfree plugged in at the time
about the only thing that made any sense with mine was the possibilty of the micro switch / contacts of the externl audio jack being damaged
dont know if any of this info helps you at all but best of luck getting it sorted
Still no explanation for the no sound problem Xda Exec
Does anybody find out allready what's the problem with no sound on the Xda Exec.
I not speak about the problem with the external audio jack.
I can make cals like normal, I only can not play music or listen if somenone is calling me.
Thanks
its hardware problem with universals audiojack .. just open device ..remove board . plug headphones ... and see on connector /.... in most cases no sound issue cames from third pin of jack (thst pin detect plugged headpnones .. if it disconnected device plays in headphones if connected device plays on builtin speakers) if near end of it ...
a may advice you more deeply but i didnot have proper photo to explan in his basis..
just give me HI RES PHOTO OF BOTH SIDES OF YOUR MOTHERBOARD.. i explain what to do
mo3ulla said:
its hardware problem with universals audiojack .. just open device ..remove board . plug headphones ... and see on connector /.... in most cases no sound issue cames from third pin of jack (thst pin detect plugged headpnones .. if it disconnected device plays in headphones if connected device plays on builtin speakers) if near end of it ...
a may advice you more deeply but i didnot have proper photo to explan in his basis..
just give me HI RES PHOTO OF BOTH SIDES OF YOUR MOTHERBOARD.. i explain what to do
Click to expand...
Click to collapse
Thanks for your post.
You are shure that this willbe the problem, because I can make calls without the headphone. I was thinking that in the case that the connector gives the problem, I should also not be able to make any calls without using the headphone.
Anyway I was going to open my friend one day, to look what's up.
problem may be repaired in home in 10mins
you need
hands
brain
tools to open
1 needle
do photo .. i say what next
mo3ulla said:
problem may be repaired in home in 10mins
you need
hands
brain
tools to open
1 needle
do photo .. i say what next
Click to expand...
Click to collapse
Ok, here we go.
We have hands, tools ( a hammer ) and 1 needle.
I think I forgot something, but...
I think the problem, when the problem is hardware,
is that when you put the headphone jack, the top of the jack he opens the microswitch what you see at first.
Ofcourse when this switch he stays also open when you take out the jack, than you have a problem.
And yes with a needle you can first open the contakt and than you can dress littlebit the position of the contakt.
I have only 1 problem on my tel, this switch is closed as well, when I take out the jack. The problem is not this switch.
here we go
Correct, I am shure that this is almost always the problem.
In fact the switch is closed in normal position, and he goes open when you put the headphones.
When he not close as well automatic than, you have a problem.
But in my case it is really not this switch, so I am still looking for the reason why I not have sound.
hi all
i have same probelem like you
my friend using my device for weeks and when she give it back to me i have no sound from my device & even from headset i call the i-mate center the girl told me maybe your jack is dameged but when i sent it to suport center they told me your flex cable is dameged by wrong rotating your device and we haven't that yet ....
they sent it back to me and after some day my screen shows nothing then i buoght a cable from ebay an change , now i have voice sound screen
&....
like before
i hope these usefull for you
This was exactly my issue, under that pinkbox you marked is the tiny tab that makes or breaks contact with the internal speaker. Because my headphones break the contact, this tab after much use was stuck in the open position even after the headphones were removed. When I did the procedure you mentioned magically, sound..wow. I am extremely greatful for your troubleshooting skill.
Thanks a million mo3ulla.
If only i had this fix 2 phones ago..hahhahah.
lambrechts said:
Correct, I am shure that this is almost always the problem.
In fact the switch is closed in normal position, and he goes open when you put the headphones.
When he not close as well automatic than, you have a problem.
But in my case it is really not this switch, so I am still looking for the reason why I not have sound.
Click to expand...
Click to collapse
Hi lambrechts,
Did you manage to find out the reason?
i have the same problem, my device fell, but i didn't notice the problem until next day (i didn't use it) so i'm not sure if it is because of the drop.
I will open my device and check the Jack pins, but i want to know if you got any fix for this.
mo3ulla said:
here we go
Click to expand...
Click to collapse
hey mo3ulla, did your method work after repeated use of the headphone port? did it get stuck again any time after you fixed it?
just asking cause i have this problem on my 9000 and haven't opened it yet so i don't want to open and close it repeatedly
thankss
I have this problem aswell. But I inserted a fork and twisted it around a little and now it works as it should again.
Bumping this thread. Should be a sticky or in the wiki.
Anyways,
I tried the pin trick back when I posted here, it worked but it wasn't permanent. Instead I put a crumpled piece of post-it note above the pink dot in the picture and it worked, up until recently. Does anybody have a method to bend the connecter back down? I'm probably not using the needle right, I press the pink spot, but it pops back up.
Ideas?
twisting the pin really helps. thanks for the solution. I tried to insert my headphone again and the pin always stucked. I'm trying to find a permanent solution for this. Maybe put something to push the pin to be connected everytime I remove the headphone...
I hope this helps. I found it very useful to my Dopod 900. I tried to connect my headphones (sounds works on my headphone) then I disconnect it and sounds works on my stereo/speakers.
*Please do it carefully in pushing the pin upward from inside the hole. Just push it a little bit just enough to touch the upper pin..
additional tip: after you fixed your device, try to install SRS Wow for great audio experience
Quick Fix
I found that if you apply a little pressure between the base and just above the send key this seems to work, I tried this tonight and will report back if goes again.
luckyearl said:
Hi all
It would be great if you shed some light on the problem
Xda exec had a fall!..since then no sounds at all, phone won't ring or won't play music...but has sound if i plugged the headphones in
Any theories/ideas what might have gone wrong...& possible solutions..
any help would be appreciated...thanxs
Click to expand...
Click to collapse
could be a damaged PCB motherboard, or lose connetion for the sound chip!
you could try fixnig it, or replacing the motherboard.
a new motherboard could be bought off E-Bay US for a cheapish price =]
genspeed said:
I hope this helps. I found it very useful to my Dopod 900. I tried to connect my headphones (sounds works on my headphone) then I disconnect it and sounds works on my stereo/speakers.
*Please do it carefully in pushing the pin upward from inside the hole. Just push it a little bit just enough to touch the upper pin..
additional tip: after you fixed your device, try to install SRS Wow for great audio experience
Click to expand...
Click to collapse
Not sure if the srs wow will work, last time i tried it give lots of other problems like; mute the sounds, works great after you press the power button on and off, then no GPRS and Internet conectivity but if you have worked around those probs pls give an idea?

No sound from speaker while calling

Hi ppl! Let's see if I can express my problem!
My wizard is having this problem:
The inside speaker doesn't work during a call, only loud speaker(hands free) works, or by handset or bluetooh speaker! Does any one have this kind of problem?
I've send this one to warranty but, i've got a stupid respond from HTC:
"....Dear Sr. You have used an illegal software that damage you HTC motherboad...". Uaaauuu I've never used any 3rd software on this one. after received this answer Yesterday I made the first update to this phone (install the XDA Mobile 6 Release 3) but the problem still there.
Does any one have some ideas?
Now a stupid question ? how many speakers does wizard have ? 2 ?
Thanks for your time.
Rui
A while ago i had a similar problem where the phone thought my wired headset was plugged in and would not send the sound to the speakers... Only the headset, so i put some music on and plugged the headset in and out pretty fast until the sound came out the speakers in the phone. I think it had something to do with the switch inside the jack port that controls where the sound goes. Anyway that fixed mine but im not sure whats happening with yours.
The wizard has 3 speakers
2 Stereo speakers, one on each side
1 Speaker for calling in between the flashing lights
intheloft said:
A while ago i had a similar problem where the phone thought my wired headset was plugged in and would not send the sound to the speakers... Only the headset, so i put some music on and plugged the headset in and out pretty fast until the sound came out the speakers in the phone. I think it had something to do with the switch inside the jack port that controls where the sound goes. Anyway that fixed mine but im not sure whats happening with yours.
The wizard has 3 speakers
2 Stereo speakers, one on each side
1 Speaker for calling in between the flashing lights
Click to expand...
Click to collapse
Thats very true, if headset is used often or used much of the time,then the clips inside the jack port get over stretched and won't come back to it's original place after the input jack of headsets is plugged out,thus,not allowing to pass through the voice to the speakers.
Hi again! thanks for your replay!
Yes it was true about the mini jack! A good cleaning have solve 50% of the case!
The sound now cames out from the 2 stereo speakers ! But not from the speaker for calling!
I'm start to suspects from the speaker! Is it hard to dismount the wizard ???
Regards ,
Rui
zabardast_1 said:
Thats very true, if headset is used often or used much of the time,then the clips inside the jack port get over stretched and won't come back to it's original place after the input jack of headsets is plugged out,thus,not allowing to pass through the voice to the speakers.
Click to expand...
Click to collapse
THANK YOU!!!
Thanks guys. Had the same problem and the cleaning seems to have helped for now.

[help]Phone outputs sound only in right ear phone

As title says, it used to work properly with both left and right headphones working properly, however now only the right earpiece outputs sound no matter what I try, played music, games, video and all have the same problems.
Could have been something I did with the phone, could have accidentally made it output in the right earphone only. if so, how do I fix it...
Tried other pairs of earphones and all experience the same problems too, the contact should be working as when i insert a earphone, i can hear the electrical contacts being made on the earphone
You can isolate instantly whether it's software or hardware by just reinstalling the firmware.. Then you'll know for sure (when I worked at a Apple reseller, restoring iPod's was the first action I told everyone to take if they didn't know what was wrong)
But I have yet to have seen any balance controls.
Are you using the Samsung earphones that were supplied with the phone? Samsung, and Nokia, use a different configuration to most phones as far as the four-pin socket is concerned, so if you are using any other make, the chances are that only one channel is connected. Also make sure you are using earphones with a FOUR pin plug, not the standard three pin supplied with mp3 players.
Geryatrix said:
Are you using the Samsung earphones that were supplied with the phone? Samsung, and Nokia, use a different configuration to most phones as far as the four-pin socket is concerned, so if you are using any other make, the chances are that only one channel is connected. Also make sure you are using earphones with a FOUR pin plug, not the standard three pin supplied with mp3 players.
Click to expand...
Click to collapse
Standard stereo mini-jack is a universal wiring standard, i.e. tip and two barrel contacts for ground and left/right channels. The fourth barrel contact is usually used for composite video.
If anyone decided to wire their socket differently then you'd never get any earplugs/headphones to work without an adaptor and it would be a totally stupid thing to do.
To the original poster, check whether you've adjusted balance settings to only one side. Not sure how you do that since haven't got mine yet.
Using stock headphones, have not changed any settings to output in right earphones only.will try re flashing when I can
This may sound a bit dumb but you checked you actually properly pressed the jack into the socket? Just asking because the first time I listened to something on my SGS I had the same problem just to notice that the socket was actually tight enough so that the jack wasn't completely in, once I pressed it the missing 1-2mm in the whole thing changed
akselic said:
This may sound a bit dumb but you checked you actually properly pressed the jack into the socket? Just asking because the first time I listened to something on my SGS I had the same problem just to notice that the socket was actually tight enough so that the jack wasn't completely in, once I pressed it the missing 1-2mm in the whole thing changed
Click to expand...
Click to collapse
though that this could have been the problem as well,pushed it all the way in but stop no luck.
Reflashed firmware, still have the problem.... This is already the second problem with my phone, if you have been frequenting this forums you would know that i have also posted a problem with my camera.
So gotta bring down to Samsung svc centre again?
Is there any way i can ask for a 1 to 1 exchange since i have gotten a lemon device...
Qazz~ said:
Is there any way i can ask for a 1 to 1 exchange since i have gotten a lemon device...
Click to expand...
Click to collapse
Yes I'd assume if you describe to them that some key functions don't work properly they should give you a new one, for instance the audio output isn't only for listening to music but also works as the handsfree socket so it is rather vital. You just got a bad copy so go and ask them
akselic said:
Yes I'd assume if you describe to them that some key functions don't work properly they should give you a new one, for instance the audio output isn't only for listening to music but also works as the handsfree socket so it is rather vital. You just got a bad copy so go and ask them
Click to expand...
Click to collapse
Just went down to Samsung svc centre today and described my problems,asked for a replacement and all they replied was "sorry sir, we do not do 1 to 1 exchanges"... Damn was really hoping to get a new phone, anyway now its with them and hope they don't screw anything up with it.
Sound Problem
You solved the problem? I have the same problem sounds to me more slowly in the left side of the headphone. I using Dark Knight 3.
I had such a problem with my old k800i mobile. After buying new earphones, the problem was solved.
Sound Problem
I tried, but no results
the sgs ( GT-I9000 ) uses a different type of wiring for the headphones, is the same nokia uses for the N95, the sgs2 headset wont work! the galaxy tabs headsets wont work, the iphone/ipod headsets wont work!!!!! why??? because the wiring is different!! why?? ask samsung!
ok, are you using the same headset? if yes, try to use them in someone else sgs (gt-i9000) if they work then it's your phone, if they don't ask if you can use his headset in yours, if they work then is your headset, just get a new one keeping in mind what i just told you.
if you narrowed it down to your phone being faulty.. (it happened to me too... ) and I just saw that you are waiting for it to be fixed, just wait until you get it back... ( i hope they will fix it for you too)... in my case they changed the logical board, so it's basically a new phone on the inside.
good luck.

Audio jack issue

when i plug a headphone or earphone i am getting very less sound(near to mute) even though volume is set to full anyone facing this issue ?
rockstar9411 said:
when i plug a headphone or earphone i am getting very less sound(near to mute) even though volume is set to full anyone facing this issue ?
Click to expand...
Click to collapse
Try
Making sure the headphones are going all the way in.
Different headphones
Try a different app
Check calling via headphones
Clean the port ( compressed air, something not too abrasive)
Check audio output on whatever program you're using ie: Dolby, viper etc
Reboot
Re install ROM (clean) don't restore any settings to the fresh install.
Check firmware
Change ROM
If you've done all this, provide us with more information, let us know specifically what set up you have.
Root status
ROM
Firmware
Did you install using a clean install
App to play music with
What you've tried.
My moneys on the headphones and or the port being dirty / blocked.
Hope this helps.
Having the same problem with mine. I am using Xiaomi piston 2 headphones and sound plays out of the speaker and not the headphones.
cdotjames said:
Having the same problem with mine. I am using Xiaomi piston 2 headphones and sound plays out of the speaker and not the headphones.
Click to expand...
Click to collapse
Sounds like they're not registering, test with some others.
I'm having problems with my jack's microphone. The volume is too low.
dladz said:
Sounds like they're not registering, test with some others.
Click to expand...
Click to collapse
Not having a problem with any of my other headphones but I like that particular pair a lot. Just hurt my heart that two of my favorite things are not compatible.
cdotjames said:
Not having a problem with any of my other headphones but I like that particular pair a lot. Just hurt my heart that two of my favorite things are not compatible.
Click to expand...
Click to collapse
Problem solved..your device does not like those headphones.. Could be the jack of your headphones or the amount of sections on the 3.5mm jack. Either way it looks like its not going to play.
I have same issue with my Piston2 as well. I noticed if you either put it in VERY slowly, and or a button when pressing in. The audio will work (but the buttons on the Piston2 still malfunction)
cdotjames said:
Not having a problem with any of my other headphones but I like that particular pair a lot. Just hurt my heart that two of my favorite things are not compatible.
Click to expand...
Click to collapse
Try using the headphones with another phone or computer? Just to make sure nothing is wrong with the cans themselves.

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