Database Users

Bell Canada finally admit the GPS bug!!!

I bought a Galaxy S from Bell Canada in august. Made the update to JH2 trough kies. Had the GPS bug (locked fine, but was sometimes way off (1-3 streets off)).
I told Bell. They said they didn't know any GPS problem affecting their device.
I tried many differents things, but I still had the problem so I recorded tracks with both my Hero and my Galaxy S to prove that the Galaxy S has a bug.
I called Samsung. I told them that I had a bug with the GPS. They said that they were not aware of any GPS bug affecting the GT-i9000M (the canadian version).
I went to Bell and asked for a repair. Seems like I was the first in Canada to report the problem because they told me again that there was no report on such problem, so it must be a specific problem with my device. They give me a Samsung Omnia II for the time of the repair. Worst touch screen ever, almost useless compared to a Galaxy S.
My device came back "repaired" (what they did was a factory reset and allegedly a ROM update, but it was JH2 before and after the repair, so this is bull****). In short they did nothing but loose my time.
Of course, I still have the exact same bug, the repair guy probably didn't even test it.
I call Bell again. Shock! Horror! They admit that there is a problem with ALL Galaxy S. Finally! Not that I told them since August... And it's not only in Canada, according to the tech support agent, it affects devices from all around the world. And that I shouldn't worry because the update to 2.2 will be released everywhere in the world in November and will fix that. Great!
Oh wait. The update to 2.2 is already released in some parts of Europe. I am not even sure that it fixes the GPS. At least I have an audio recording of Bell telling me that the bug will be fixed with an update in November. Better than nothing I guess.

+1
Two thumbs up for your effort. Hopefully canadian sgs froyo update comes on November like the rest of the world....
Sent from my GT-I9000M using XDA App

Great job on the audio recording too, nice move

Good job. Please keep us posted when froyo released.
Sent from my GT-I9000M Ver. UGJH2 using XDA App on Bell Mobility Network

sorry to say but some tech reps are more informed than others because they take time to do their own independant research. One tech i talked to barley knew a thing about the galaxy S, while another rep was fascinated by it and couldnt wait to get their own. Mine is in repair for faulty internal SD, lets hope froyo will fix the gps, as i didnt send it in for that issue.

Those who know something about the Galaxy S (and other smartphones) are the so-called "data" support.
1-877-328-2123 (choose language and then select the first option in the menu)

I agree data support are the only ones that know anything. I called customer service like 5 times before they gave me someone that knew anything, ala data support.
Sent from my GT-I9000M using XDA App

Well, I think that of course the response is "we haven't heard about any bugs". It's business -- they aren't allowed to admit to anything unless an order comes from the top to announce that a certain bug .. or a few bugs have been found. I haven't seen any admittals from Samsung that SGS is slow, laggy and the 2.2 update is crap. Or that there are any bugs at all. That would crash sales.

Same here
I got pretty much the same info. been through the same ordeal. I don't think I can last til the end of november for a maybe fix that might not fix anything or might get pushed back to january or even february or??? At least now with them endorsing the issue it should not be as hard to fight for an exchange, maybe get a Z.....

root your bell sgs, go to /system/etc, open gps.conf
change from:
NTP_SERVER=north-america.pool.ntp.org
To:
NTP_SERVER=xtra1.gpsonextra.net
you don't even have to change *#1472365#*. I get lock to 10 sat in Montreal within 30sec. give it a try!

sbcmp3 said:
root your bell sgs, go to /system/etc, open gps.conf
change from:
NTP_SERVER=north-america.pool.ntp.org
To:
NTP_SERVER=xtra1.gpsonextra.net
you don't even have to change *#1472365#*. I get lock to 10 sat in Montreal within 30sec. give it a try!
Click to expand...
Click to collapse
Well that's not the GPS bug I am talking about. My GPS locks just fine (as already said). The problem is that it is not always precise. But anyways xtra1.gpsonextra.net seems farther aways (mesured by ping times) than north-america.pool.ntp.org, so it should not fix anything.
And north-america.pool.ntp.org works just fine on my HTC Hero.

thurtig said:
Well, I think that of course the response is "we haven't heard about any bugs". It's business -- they aren't allowed to admit to anything unless an order comes from the top to announce that a certain bug .. or a few bugs have been found. I haven't seen any admittals from Samsung that SGS is slow, laggy and the 2.2 update is crap. Or that there are any bugs at all. That would crash sales.
Click to expand...
Click to collapse
Well the thing is, when you know that there is a bug and you hide it to increase your sales, you do not deserve any customers.

zorxd said:
At least I have an audio recording of Bell telling me that the bug will be fixed with an update in November. Better than nothing I guess.
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Click to collapse
I am very curious as to what software you used to record that call?
You didn't use a Korean Galaxy S (SHW-M110S) by any chance, did you? Because its firmware has a native call recorder function that I would die to get my hands on, but unfortunately Samsung doesn't allow international Galaxy S users to flash to the Korean firmware Send me a PM if you know how to force flash it!

dillovic said:
I am very curious as to what software you used to record that call?
You didn't use a Korean Galaxy S (SHW-M110S) by any chance, did you? Because its firmware has a native call recorder function that I would die to get my hands on, but unfortunately Samsung doesn't allow international Galaxy S users to flash to the Korean firmware Send me a PM if you know how to force flash it!
Click to expand...
Click to collapse
I am a proud user of the Asterisk PBX, which I installed on my OpenWRT router . I used that to record, not my cell phone.

zorxd said:
Well the thing is, when you know that there is a bug and you hide it to increase your sales, you do not deserve any customers.
Click to expand...
Click to collapse
All companies do that. Focusing on all the bugs takes the attention from the good to the bad. Basic stuff. All the companies that made you any of the things you own operate on the same principle. This is business. This is life.
But this does not mean they are not working hard on fixing the issues -- believe me, they are. Our comments and complaints are very important in bringing these things out. Stuff that gets discussed here on XDA dev is _vital_.

sbcmp3 said:
root your bell sgs, go to /system/etc, open gps.conf
change from:
NTP_SERVER=north-america.pool.ntp.org
To:
NTP_SERVER=xtra1.gpsonextra.net
you don't even have to change *#1472365#*. I get lock to 10 sat in Montreal within 30sec. give it a try!
Click to expand...
Click to collapse
Interesting- this is one fix I hadn't seen before. Where did you read about it?

zorxd said:
Oh wait. The update to 2.2 is already released in some parts of Europe. I am not even sure that it fixes the GPS. At least I have an audio recording of Bell telling me that the bug will be fixed with an update in November. Better than nothing I guess.
Click to expand...
Click to collapse
thats rite live in the uk and upgraded ma android to 2.2 using kies reg mod and guess what it made the GPS worst. it wont go two streets without losing gps signal. theres no hope i heard it may even be a hardware fault.

Stock update 2.50.405.2

I just got an update from HTC to 2.50.495.2 and I would like to know if anyone else got this and what are their observations. It happened just 5 minutes ago or so.

I didn't get it but i heard that they fixed the WiFi-issue. The connectivety seems to be better now.

Yup, fixed some wifi issues (constantly dropping connection) for me.

Thanks for the info. I never had the WiFi issue so I guess the update is rather useless for me. Oh well.
Thanks again!

I've never experienced any wifi problems, but updated anyway. Now, the battery is draining pretty quickly compared to before the update Anyone else experiencing the same?

Chivas610 said:
I've never experienced any wifi problems, but updated anyway. Now, the battery is draining pretty quickly compared to before the update Anyone else experiencing the same?
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Click to collapse
I'll be checking this for the next few days, but if anyone has any figures I'd appreciate the info.

I tried to do the update, but I think it failed, because my phone was completely resetted! Guess I'll try again...
Sent from my Desire HD using XDA Premium App

after update , htc location doesnt work for me anymore. i have to disable wifi and 3g to work again.

Chivas610 said:
I've never experienced any wifi problems, but updated anyway. Now, the battery is draining pretty quickly compared to before the update Anyone else experiencing the same?
Click to expand...
Click to collapse
I too see faster battery draining then before update..will se what happens next few days

No battery drain here, 4h. of wifi for 2%, I did however reboot it a few times, maybe that helped, dunno.

junta_mpb said:
I just got an update from HTC to 2.50.495.2 and I would like to know if anyone else got this and what are their observations. It happened just 5 minutes ago or so.
Click to expand...
Click to collapse
can you give me the link for the RUU, like PM me? Thanks

frank21cn said:
can you give me the link for the RUU, like PM me? Thanks
Click to expand...
Click to collapse
Sorry, but I cant provide a link as it was OTA. I noticed it yesterday on the phone and updated, although I dont know how long its been out. I did some quick research and there doesnt seem to be a lot of information about it except that some say they lost Arabic support.
My phone is, I think, a unit from France so I dont know if all regions have the update. Maybe the others who responded to this thread can shed some light to the updates availability.

junta_mpb said:
Sorry, but I cant provide a link as it was OTA. I noticed it yesterday on the phone and updated, although I dont know how long its been out. I did some quick research and there doesnt seem to be a lot of information about it except that some say they lost Arabic support.
My phone is, I think, a unit from France so I dont know if all regions have the update. Maybe the others who responded to this thread can shed some light to the updates availability.
Click to expand...
Click to collapse
im in australia, but my dhd is a unit from arabic region. Not sure if it will allow me to update to the WWE 2.50

Just got the update this morning too... (O2 Czech Republic)... can't really tell if is any different than before, I had no problems with the wifi....

Ota update
I get the OTA update last night, i seems that some devices had wifi issues (i haven't) i update in anyway. can we found an official announcement with changelog?
thanx in advace

My ota was on a Dutch network-free device.

i did The Update via RUU..
Check Shipped Rom site.. Its available in the last..
Still no Sense 3.0

No GPS since update. Waiting on HTC for answer. See this thread about GPS problems:
http://forum.xda-developers.com/showthread.php?t=1168531

designer_1 said:
No GPS since update. Waiting on HTC for answer. See this thread about GPS problems:
http://forum.xda-developers.com/showthread.php?t=1168531
Click to expand...
Click to collapse
My GPS is no different than before, just to let you know for comparison.

Thought my GPS was broken too but it just took a while to 'find' itself. Was hoping the update might have been a preparation for an unlocked bootloader (yes I know it has only been announced for 'current and future handsets'). But I still live in hope. Only had the update for a couple of hours so will need to monitor over a couple of days to assess the affect.

the rare SM-G900M

Hey guys, I know this has been posted before, but I need to know specifically where my phone is from..I have the SM-G900M. I think this model is very rare. I hardly see any posts regarding it. I live in the USA on TMobile. When I do a search, I am finding different countries...Brazil, Argentina, Dominican Republic, Chile, Panama. Colombia, Mexico and Peru. Is there anything in "About phone" that can allow me to pinpoint which country?
I am having issues with the power button not always waking up my device, so I wanted to know if a software update will fix it. My device is telling me that the latest software is G900MUBU1ANCE; however, doing a search online, I am finding another update, G900MUBU1ANE2. I need to know which is the most up to date. Any feedback on this would be great!

Mrplennium said:
Hey guys, I know this has been posted before, but I need to know specifically where my phone is from..I have the SM-G900M. I think this model is very rare. I hardly see any posts regarding it. I live in the USA on TMobile. When I do a search, I am finding different countries...Brazil, Argentina, Dominican Republic, Chile, Panama. Colombia, Mexico and Peru. Is there anything in "About phone" that can allow me to pinpoint which country?
I am having issues with the power button not always waking up my device, so I wanted to know if a software update will fix it. My device is telling me that the latest software is G900MUBU1ANCE; however, doing a search online, I am finding another update, G900MUBU1ANE2. I need to know which is the most up to date. Any feedback on this would be great!
Click to expand...
Click to collapse
Hi man,
This is indeed the Latin American model.
This G900MUBU1ANE2 is the latest update however I have not tested yet.
After I update my other phone Galaxy S3 LTE from JB 4.2.2 to JB 4.3 and get the KNOX as a bonus I am always afraid of updating.

You can check out your phone's detailed info with this app:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo

jopat said:
You can check out your phone's detailed info with this app:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Click to expand...
Click to collapse
Thanks for this! Just discovered my phone's software ties to Trinidad and Tobago. They are still stuck on the previous firmware. Wish I knew when the update would be rolling out for all SM-900M's. This power button thing is driving me crazy and I know it's software related because it doesn't happen all the time. I don't want to have to send my phone all the way to the Caribbean and back only to hear that they were not able to replicate the issue.

jvtrigo said:
Hi man,
This is indeed the Latin American model.
This G900MUBU1ANE2 is the latest update however I have not tested yet.
After I update my other phone Galaxy S3 LTE from JB 4.2.2 to JB 4.3 and get the KNOX as a bonus I am always afraid of updating.
Click to expand...
Click to collapse
Have you had any issues with your SM-900M? Any power button issues? or lag issues when waking the device? I am wondering if I should try manually installing. I check for updates everyday and nothing...

Mrplennium said:
Have you had any issues with your SM-900M? Any power button issues? or lag issues when waking the device? I am wondering if I should try manually installing. I check for updates everyday and nothing...
Click to expand...
Click to collapse
Yes, I had.
I have this phone for about one month now and I remember having this issue during the first week, It would take too long for the screen to light up after pressing the power button. I sideloaded Google Now Launcher and the problem went away.
Yesterday I update the firmware for the version above and everything is good so far. I´m using the standard TouchWiz.

jvtrigo said:
Yes, I had.
I have this phone for about one month now and I remember having this issue during the first week, It would take too long for the screen to light up after pressing the power button. I sideloaded Google Now Launcher and the problem went away.
Yesterday I update the firmware for the version above and everything is good so far. I´m using the standard TouchWiz.
Click to expand...
Click to collapse
That's a bit of a relief. Though, I just tried two other launchers and my power button still would take a time or two before waking the device.

Try updating. Download the firmware from sammobile.
Sent from my SM-G900M using Tapatalk

jvtrigo said:
Try updating. Download the firmware from sammobile.
Sent from my SM-G900M using Tapatalk
Click to expand...
Click to collapse
I don't know if it's ready for my device according to their website. What country is your phone from? Only Colombia, Panama, Brazil and Dominican Republic have received the new update.

Mine is from Brazil.
Sent from my SM-G900M using Tapatalk

The rare G900M is also used by GCI in here Alaska.

psychotropic said:
The rare G900M is also used by GCI in here Alaska.
Click to expand...
Click to collapse
GCI is my service provider and my G900M is made in Vietnam.

planning to travel to US and buy one of the variants of the S5 to use it in Mexico. Do you think the 'A' variant would be a better choice than 'M'? I want to make sure that whatever phone I buy will get the latest and greatest official/OTA Android version or at least there is enough ROM development to support a few years of usage.

BTW, is Samsung providing official OTA for 5.1.1 on this variant?

N950USQS2BQL9 pushed today

Doesn't look like the samsung site has the latest info on this update, but my phone just updated to this firmware, curious to see what this addresses.. i hope network performance lol

Downloadin it now appears it's a small update 165mb
Sent from my [device_name] using XDA-Developers Legacy app
December security patch

Not real helpful but...

I got it early this morning, here in Nashville TN.

Does this fix the data/voice dropout? (DNS, data and voice not working even though the 4G icon shows)

I thought this was Sprint bogging down my "unlimited data". Glad to know its not just me experiencing this issue. I had no issues when I first got my phone in October. Something told me not to download the update smh

Lyvewire said:
I thought this was Sprint bogging down my "unlimited data". Glad to know its not just me experiencing this issue. I had no issues when I first got my phone in October. Something told me not to download the update smh
Click to expand...
Click to collapse
Yeah, my phone became unusable. I had to restart to get data/voice working. This would happen randomly multiple times a day.
I had to send the phone back to Samsung for repair and all they did was send it back with the old software.

mrnamster said:
Yeah, my phone became unusable. I had to restart to get data/voice working. This would happen randomly multiple times a day.
I had to send the phone back to Samsung for repair and all they did was send it back with the old software.
Click to expand...
Click to collapse
Sounds like you already did everything I was thinking of doing already. Did that at least solve the issue. I wonder how they was able to roll it back being Samsung usually blocks it. Last hope may be the Oreo update..

Lyvewire said:
Sounds like you already did everything I was thinking of doing already. Did that at least solve the issue. I wonder how they was able to roll it back being Samsung usually blocks it. Last hope may be the Oreo update..
Click to expand...
Click to collapse
Yes, it solved the issue. I'm holding off on updates unless someone can confirm that the QL9 update fixes this issue.
The phone did not pass initial QC and Samsung replaced some internal parts as shown in the attached pic (the main board assembly I assume). I had the phone back in a week with software QI5.

mrnamster said:
Yeah, my phone became unusable. I had to restart to get data/voice working. This would happen randomly multiple times a day.
I had to send the phone back to Samsung for repair and all they did was send it back with the old software.
Click to expand...
Click to collapse
mrnamster said:
Yes, it solved the issue. I'm holding off on updates unless someone can confirm that the QL9 update fixes this issue.
The phone did not pass initial QC and Samsung replaced some internal parts as shown in the attached pic (the main board assembly I assume). I had the phone back in a week with software QI5.
Click to expand...
Click to collapse
How long did the whole process take and which version are you on now. I didn't wanna go back further then the update with the call and surf but maybe willing if it fixes the issue

Can I still install the Oreo beta after I installed this latest sprint OTA?

glserr said:
Can I still install the Oreo beta after I installed this latest sprint OTA?
Click to expand...
Click to collapse
No you need to Odin to BQL5 then you can flash the CRA2 Oreo update.zip

Can you Odin to BQL5 from BQL9?

Saafir said:
Yes
Click to expand...
Click to collapse
Okay, i tried to go from BQL9 to BQL5 and it does not work. model dismatch fail in odin.

S8 active camera app broken after update

I have the tmobile s8 active and everything is great with the phone until I updated to the January patch. After the update, the camera app no longer works. It will open, black screen, and then crash. I have tried everything I can think of to fix it. Reset, clear cache, factory reset, reflash current patch firmware, and reflash the previous December patch when it was still working. It is just somehow completely broken. The camera hardware is functional because I can use a third party camera app and take pictures. I am already in the process of getting a warranty replacement with tmobile and I am really hoping that I will just get a new phone instead of a refurb. However, this ordeal has soured me on the phone. I really like the active, but I am now worried that it will just randomly stop working and be unfixable. Is there something else I could possibly do? Any thoughts on what could have happened?

Tell me about your phone variant, snapdragon or exynos?

bobandar said:
Tell me about your phone variant, snapdragon or exynos?
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Click to collapse
G892U Snapdragon

No issues with it on the sprint variant... not a single glitch anywhere...

Karlinski said:
No issues with it on the sprint variant... not a single glitch anywhere...
Click to expand...
Click to collapse
I wish I could say the same...I'm just unlucky like that. I have found some people with the normal S8 that have had a similar issue which was not resolved. The only thing I can do now is wait for my replacement phone and hope it doesn't have the same problem.

Well, at least it's a warranty replacement