Skype chat notification problem - Huawei P9 Lite Questions & Answers

Hi,
I am having one weird issue with skype app installed on P9 lite. Whenever there is a new chat, I receive the chat notification banner both on lock screen and notification panel but there is no ringtone and vibration. I have tried many things like, uninstalling-reinstalling, clearing app data, settings change but nothing works.
The strange thing is that when I receive a call on skype, the vibration and ringtone works fine. The problem is only with the chat notification ringtone. All the other apps are producing the ringtones perfectly fine.
Does anyone else had the similar issue?

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I received new LeEco Le Pro 3 AI (X651/653) few weeks ago and all working good, except some notification tones.
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radenko said:
I received new LeEco Le Pro 3 AI (X651/653) few weeks ago and all working good, except some notification tones.
Viber, Whatsapp, Email tones often I can not hear, before manually starting this application.
Also I can not install any "Missed call reminder" app, because it can not work properly (not notification tone).
Do you have any idea how to solve problem?
Click to expand...
Click to collapse
Can you provide more details about what version rom you have installed and kernel? It sound like a permissions issue or when you attempted to install custom notification sounds the phone is looking for the sound in the wrong folder.
Have you performed a factory reset?

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