Google Voice not working - LG G6 Questions and Answers

I'm not sure what is happening here but i can't get my phone to place calls via Google Voice. Anyone else use Google Voice on their stock G6 successfully? If I dial a number the stock phone dialer calls the GV relay number but I never hear it ring on my end. If they answer I can't hear them either.
I'm on software version h87211g on T-Mobile. Completely stock phome. Did the BOGO deal and the problem happens on both of these phones.
I've been using GV for years and never experienced this. It works as it should on any other phone I test it on. LG Stylo 3, Galaxy S9, S9+ Note5, erc...
I can factory reset this phone, install Google Voice and no bueno. Can't make calls with GV.

Just tried again. Reset and wiped the phone to factory stock and did default setup. I let Google and LG do whatever updates it needed to do. Everything works perfectly. I went to the play store and downloaded Google Voice and setup normally and have it set to use my GV number to make all calls as I always have. Try to make a call and it never rings. The receiving line will ring but when they answer no audio is passed through.
I just grabbed my old Note 5, reset it back to stock and did the same process. Installed Google Voice and it works perfectly. Also grabbed an old LG F3 I had in a drawer and it worked on it also. Seems to be some combo issue with this dialer, maybe VOLTE and who knows what. It doesn't seem to make a difference if I have VOLTE on or off or if WiFi is on or off. It just doesn't work for me on this phone.

cahiatt said:
Just tried again. Reset and wiped the phone to factory stock and did default setup. I let Google and LG do whatever updates it needed to do. Everything works perfectly. I went to the play store and downloaded Google Voice and setup normally and have it set to use my GV number to make all calls as I always have. Try to make a call and it never rings. The receiving line will ring but when they answer no audio is passed through.
I just grabbed my old Note 5, reset it back to stock and did the same process. Installed Google Voice and it works perfectly. Also grabbed an old LG F3 I had in a drawer and it worked on it also. Seems to be some combo issue with this dialer, maybe VOLTE and who knows what. It doesn't seem to make a difference if I have VOLTE on or off or if WiFi is on or off. It just doesn't work for me on this phone.
Click to expand...
Click to collapse
That is very odd. I also have the h87211g and Google voice works flawlessly. Can you try calling once from the dialer within the Google Voice app and see if that works?

nikhilrathi10 said:
That is very odd. I also have the h87211g and Google voice works flawlessly. Can you try calling once from the dialer within the Google Voice app and see if that works?
Click to expand...
Click to collapse
Didn't work. It brings up the stock dialer, calls the relay number then no audio. Person called does receive the call but they can't hear anything and it never tells me the call connected on my end.
I found an older version of GV from January and get the same issue. Just installed Hangouts and the Hangouts dialer and it will make calls fine.
I can receive calls fine on GV also. Just cant make them. Two brand new and identical G6 doing this.
I'm going to stop by the TMO store and get a new SIM just to try anything at this point.

I had to use hangouts dialer

Spookymyo said:
I had to use hangouts dialer
Click to expand...
Click to collapse
Google voice not working on your phone either?

Got new SIM. Same issue.

cahiatt said:
Google voice not working on your phone either?
Click to expand...
Click to collapse
Yes it's working. I could always send texts but to be able to make calls I had to download the Google Hangouts dialer.

Finally got it to work. Ended up giving the G6 to my wife who doesn't use Google Voice and took her S9 which she complained would drop calls
Now both our problems are solved. I have a properly working Goole Voice and she says the call quality is better. Bigger battery is a plus for her too. Not sure how but she can put in a good four or five hours talking to ONE person.

cahiatt said:
Finally got it to work.
Click to expand...
Click to collapse
Sounds like you didn't actually get it to work, you just worked around the problem
I'm on AT&T and GV calling works fine for me. So I can't provide any direct data here and I don't have any need for a solution. But I would still prefer to see an explanation for why this wasn't working (and preferably a fix) since it could help others who are affected.
What I would have suggested is: manually call into your own GV number and hit the button when it answers (* or #, I forget which) that lets you get in and listen to messages and make calls. Try dialing out from that menu and see how it works. Also, you didn't mention whether you had the same problem regardless of who you called, or whether you were able to test from different locations (and thus using a different cell tower).
It seems most likely that there is some issue with the G6's implementation of VoLTE (and possibly only in your area). The only place I know I have made GV calls, I often won't have an LTE signal so I can't confirm whether it works over AT&T's VoLTE, but it would be even more interesting if it did not.

jdock said:
But I would still prefer to see an explanation for why this wasn't working (and preferably a fix) since it could help others who are affected.
Click to expand...
Click to collapse
I'd love to get to the bottom of it. I'll test it again when and if another system update comes out for this thing. I've added a few more things I've done to see if I could figure it out. The only thing I haven't done is try a SIM for a different carrier such as ATT or Cricket. The results of any test were the same. Outbound calling through Google Voice would never ring on my end and I could never hear anything. Two different G6 phones, brand new, stock, etc...
I tested on Wifi, regular LTE, VOLTE on or off. Same results. The other party may or may not be able to hear me or it may or may not even ring on their end. No particular setting with regard to being on wifi, LTE, VOLTE on or off made any consistent difference. Inbound calling always worked fine.
I also downloaded and installed a modified Pixel phone dialer to replace the LG version. I was hoping it was some bug in their dialer doing this. The dialer worked on my Note5 and S9 and worked on the G6 when installed also. Once setup and working I put Google Voice back on and tried to make a call. Same issue. It will not ring on outbound and if someone did answer, I couldn't hear them.

Related

Voicemail going to google voice instead of carrier (2.2 leak)

My voicemail settings are set for my carrier under settings...and yet my voicemail seems to be going to google voice every time. This is only after installing the leaked froyo.anyone else having this issue?
Sent from my ADR6300 using XDA App
kriskmk said:
My voicemail settings are set for my carrier under settings...and yet my voicemail seems to be going to google voice every time. This is only after installing the leaked froyo.anyone else having this issue?
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
I had some crazy stuff happen to my phone with google voice shortly after I got my Incredible. My calls were going to straight to voicemail an nothing I could do would change that. I called verizon, and they had me turn off my phone, and then she activated it on a phone she had there. The phone rang fine for her. When She turned that phone off, and I dialed *228 #1 to reactivate mine it started working again.
There's also a GV number you can dial to activate google voice mail, and to deactivate it you can dial *73
So I guess, I'd try dialing *73 first and if that doesn't fix it, try reprogramming the phone. Lasty try vzw support.
Dmtalon said:
I had some crazy stuff happen to my phone with google voice shortly after I got my Incredible. My calls were going to straight to voicemail an nothing I could do would change that. I called verizon, and they had me turn off my phone, and then she activated it on a phone she had there. The phone rang fine for her. When She turned that phone off, and I dialed *228 #1 to reactivate mine it started working again.
There's also a GV number you can dial to activate google voice mail, and to deactivate it you can dial *73
So I guess, I'd try dialing *73 first and if that doesn't fix it, try reprogramming the phone. Lasty try vzw support.
Click to expand...
Click to collapse
I tried *73.. but since that was being dialed thru Verizon.. it wasn't going anywhere..
but I tried reprogramming the phone by dialling *228 and that seems to have fixed the issue.
thank you very much for your help.
Re
I loved google voicemail, but hated that my phone would ring 6 times before switching over to googles side and the callers would have to wait for 6 more rings to get to my voice mail.
My friends stopped leaving messages and would just hang up.
Was there any remedy for this ?
sprintrjm said:
I loved google voicemail, but hated that my phone would ring 6 times before switching over to googles side and the callers would have to wait for 6 more rings to get to my voice mail.
My friends stopped leaving messages and would just hang up.
Was there any remedy for this ?
Click to expand...
Click to collapse
Google is officially supporting it as a voicemail system now, so they actually have an option you can enable in your preferences if that's all you're using it for. Whenever it forwards from Verizon to your GV number it automatically goes to voicemail instead of ringing some more.
Also, it should be noted that voicemail is on Verizon's side. Whenever you use the Google Voice app and call the number it dials for you, you're actually calling a Verizon number. That number programs where to forward calls if you don't pick up.
Dialing just *73 should disable the custom voicemail number.
Edit: Just to be a bit more specific, I meant the preferences online, not the ones in app. https://www.google.com/voice#phones
Re
Θmega said:
Google is officially supporting it as a voicemail system now, so they actually have an option you can enable in your preferences if that's all you're using it for. Whenever it forwards from Verizon to your GV number it automatically goes to voicemail instead of ringing some more.
Also, it should be noted that voicemail is on Verizon's side. Whenever you use the Google Voice app and call the number it dials for you, you're actually calling a Verizon number. That number programs where to forward calls if you don't pick up.
Dialing just *73 should disable the custom voicemail number.
Click to expand...
Click to collapse
Thx I'm going back to gvv

Verizon Galaxy Tab as a Phone (partial) Workaround.

Hi Folks,
So I am not a programmer but an avid user of technology. On my tab I can:
Send and receive SMS to my permanent number, and when someone calls me, the call is forwarded to my work cell. Out bound calls go from my work phone (with or without Google Voice). Or I can use the Google Voice web interface to dial and then Google calls my work phone and the other phone.
The Tab # call forwarding is as far as I can tell not an official feature offered by VZW. In fact most of the folks I spoke to, at VZW, swore up and down that it wouldn't work.
Here is what I did:
Activated call forwarding from the regular cell on my permanent line.
Got a Tab, with its own #. Then swapped the two numbers and the call forwarding stuck.
I think there are about 4 people out there that this will be useful for but none the less all 5 of us will revel in our geekyness. (Insert mad scientist laughter here)
The advantage of all this is that I can finally get my SMS messages without carrying 2 "phones" (yes now I carry a tab and a work phone, that is bulkier package, yes, stop pointing out the obvious. This is only for a total of me and the 4 others remember? haha)
PS. Any programmers reading this, a clean Dialer app for the Tab that interfaces with the Google web dial feature would be awesome.
Hey I'm one of those four that appreciates the suggestion and idea! Ended up borrowing a friends old turd phone to port my ATT number to Verizon on. After it was activated and working I setup call forwarding to forward to my Skype number then immediately had them transfer that number to my new unactivated Galaxy Tab.
Works great have my same old cell phone number that I can text and pictures message and at the same time get calls automatically sent to my Skype so it's transparent to everyone calling me. Went ahead and set up Caller ID on Skype to appear as that same old cell phone number.
Thanks works great here as well hopefully they don't disable that down the line .
i just dont get why people would buy sprint or verizon tab? you can't do much with them, to me the GSM versions are the best.
Verizon has much better 3G coverage then both ATT and T-Mobile combined. Add to that Skype calling is $2.99 a month unlimited and works pretty great. Consider those using Skype need some strong and consistant 3G traveling.
Does this work with a Bluetooth ?
Morkai Almandragon said:
Does this work with a Bluetooth ?
Click to expand...
Click to collapse
Current modded Skype app (allows 3G calling) supports media profile only meaning only sound no mic support from the bluetooth headset. It's not that bad in my opinion you just need the tab in your immediate space.
Apparently it's partially a limitation with the Skype app, there is a much newer version out that might have added full bluetooth support but I haven't seen anyone mod it for 3G calling yet (keeping eyes peeled).
Maybe not everyone wants to make carrier based calls on their Tab? I know I have no desire to do that. I have a Sprint Tab and can do exactly what I want with it. I don't need a 7" phone. I bought my EVO for that =)
Carrier based calls on my cell and voip calls on my Tab for when I am going to have long work related calls (once they fix the BT profile that is)
I'm not sure if I'm overlooking this or not, honestly surprised it hasn't been mentioned.... I'm using Sipdroid (which now supports google voice) to make and receive free calls on the tab. Incoming calls are forwarded to the tab and outgoing calls work fine. I've used it with a wired headset, haven't tried it bluetooth yet. Call quality is very clear.
WarlockLord said:
I'm not sure if I'm overlooking this or not, honestly surprised it hasn't been mentioned.... I'm using Sipdroid (which now supports google voice) to make and receive free calls on the tab. Incoming calls are forwarded to the tab and outgoing calls work fine. I've used it with a wired headset, haven't tried it bluetooth yet. Call quality is very clear.
Click to expand...
Click to collapse
I'm still new to android. Do you mind explaining how you set up superior with google voice. Don't know how to use superior.
WarlockLord said:
I'm not sure if I'm overlooking this or not, honestly surprised it hasn't been mentioned.... I'm using Sipdroid (which now supports google voice) to make and receive free calls on the tab. Incoming calls are forwarded to the tab and outgoing calls work fine. I've used it with a wired headset, haven't tried it bluetooth yet. Call quality is very clear.
Click to expand...
Click to collapse
I'm also using sipdroid to make free calls thru google voice but how do you configure sipdroid to receive calls thru your google voice number? Bluetooth works for me though
Sent from my HTC Evo using Tapatalk
I am now using the free CSipSimple app with a trial of Sipgate SIP service and Google Voice service.
I am giving out the GV# to my contacts so that I can change SIP or VOIP carriers without affecting the way I am contacted ever again. To do this I am forwarding calls that are made to the GV# to my Sipgate number, and in the future, any SIP or VOIP number I may end up with.
Sipgate seems pretty reasonable beyond the trial in that it costs 1.9 cents per miniute and you just load your account with credit when you need it. I am using the "Voice" GV app on my tab to handle text messaging to the same GV#, so that GV# is used for both text and voice.
Now to find a reasonable unlimited data plan.
Honestly for what Skype cost a month for unlimited calling in the US and Canada ($2.99 a month) it's a hard to beat option. I simply forward my cellphone/tab number and GV# to Skype and I have Skype caller ID setup to display my GV# when I make calls out.
Add in the latest release 1.0.0.614 (1.0.1) fixes every single shortfall with the Skype app including more notifications for chat and everything else, no more signing out / time outs (8 hours strong without touching the tab still signed in and running), contact integration, etc. I'm using a modded apk for 614 that allows incoming and outgoing calls on 3G and it works without issue.
I may look into Sipdroid and Sipgate as alternatives but for the price Skype works great and has a great backbone as well (considering it's size and use).
Can you post the link for .614? ....
Sent from my HTC Evo using Tapatalk
Well I hit the dreaded bug we've been experiencing on 614 since adding the 3G hack "Already 2 ongoing calls, you must end one call before you can start another one". So it worked great and then now road block , reboot and flush and still the same thing it's like it magically can't call out from 3G (strange).
I'll report as I figure it out.
beestee said:
I am now using the free CSipSimple app with a trial of Sipgate SIP service and Google Voice service.
I am giving out the GV# to my contacts so that I can change SIP or VOIP carriers without affecting the way I am contacted ever again. To do this I am forwarding calls that are made to the GV# to my Sipgate number, and in the future, any SIP or VOIP number I may end up with.
Sipgate seems pretty reasonable beyond the trial in that it costs 1.9 cents per miniute and you just load your account with credit when you need it. I am using the "Voice" GV app on my tab to handle text messaging to the same GV#, so that GV# is used for both text and voice.
Now to find a reasonable unlimited data plan.
Click to expand...
Click to collapse
Does anyone have this working over bluetooth on a Verizon SGT?
jtwebfusion said:
Does anyone have this working over bluetooth on a Verizon SGT?
Click to expand...
Click to collapse
Do you mean working over a bluetooth headset?
i have tmobile, i can forward calls to my tmobile number to google voice and have it work over 3g or wifi?
i get a very bad signal only at home and cant make calls sometimes, so when someone calls my number itll just send to GV instead?
*i have unlimited data and a voice plan with tmobile*
Coolsaber57 said:
Do you mean working over a bluetooth headset?
Click to expand...
Click to collapse
Sorry. Yes, over a bluetooth headset.
magnum_touchpro said:
i have tmobile, i can forward calls to my tmobile number to google voice and have it work over 3g or wifi?
i get a very bad signal only at home and cant make calls sometimes, so when someone calls my number itll just send to GV instead?
*i have unlimited data and a voice plan with tmobile*
Click to expand...
Click to collapse
With Google Voice you can forward calls to multiple devices, including your cell phone, or your land line if signal strength is poor at home. Alternatively, Skype over WiFi can be very cool and very cheap - I use Skype on my tab for all outgoing calls from home as I have a poor cell signal.
GV is more than just Visual VM for Android - it is opening the door to a new generation of voice communications that will leave telephone numbers as obsolete as the old Compuserve numbers...
Sent from my SGH-I987 using XDA Premium App
woneill1701 said:
With Google Voice you can forward calls to multiple devices, including your cell phone, or your land line if signal strength is poor at home. Alternatively, Skype over WiFi can be very cool and very cheap - I use Skype on my tab for all outgoing calls from home as I have a poor cell signal.
GV is more than just Visual VM for Android - it is opening the door to a new generation of voice communications that will leave telephone numbers as obsolete as the old Compuserve numbers...
Sent from my SGH-I987 using XDA Premium App
Click to expand...
Click to collapse
thanks i have it set up and will test it out when i switch over to 3g, my plan was to switch over to 3g and disable the phone but if someone calls my tmobile # it can forward to google voice and ring me while on 3g.. hopefully this works lol

Outgoing Google Voice Calls

Anyone else notice that outgoing Google Voice calls do not display properly in the call log? They all show as calls to the local Google Voice call routing service. Never had this problem with any other phone. Must be some limitation of the Touch Whiz interface. Anyone have a solution? This sucks.
It's something specific to this phone. I don't think the SII has this problem. Since the SIII is a popular phone hopefully Google sorts this out for the next update. For now I'm just saving the bridge number too since it's unique to the outgoing number.
It makes me super sad. I want to cry and shave my head.
pieces of cake said:
Anyone else notice that outgoing Google Voice calls do not display properly in the call log? They all show as calls to the local Google Voice call routing service. Never had this problem with any other phone. Must be some limitation of the Touch Whiz interface. Anyone have a solution? This sucks.
Click to expand...
Click to collapse
Google Voice will properly list calls in the call log if you use the AOKP rom for the att SGS 3 by Task650 & Ktoonesz. not sure if this is a GVoice or a Samsung TW thing, but it's disappointing for me. i use my GV number all the time... hope a fix is coming soon!
I noticed as well. It doesn't really bother me because the call connects properly and shows up correctly in the call log. My droid incredible running CM7 did the same thing so I'm use to it.
sage3 said:
I noticed as well. It doesn't really bother me because the call connects properly and shows up correctly in the call log. My droid incredible running CM7 did the same thing so I'm use to it.
Click to expand...
Click to collapse
so your verizon sgs 3 shows the number dialed in your call log vs. the Google Voice bridge number?
Yes. It shows the correct number in my call log. The only time I see the other number is in the voice notification as you call.
Sent from my SCH-I535 using xda app-developers app

GrooveIP

GrooveIP does not work for me on N 4.
Did anyone manage to make it work?
It works fine on my other devices w/same username/password.
could you elaborate a bit?
in what way does it not work?
it works just fine for me. i'm running the latest pa (3.65 from 7/10) and the latest franco nightly (r163).
Works fine for me...even used it 2weeks ago while in Canada.
Works fine for me. Better call quality then cellular.
I use it for the most part without issue. If you are trying to use it over you network and not wifi you net to go into the settings and check 3G/4G calling.
Sent from my Nexus 4 using xda app-developers app
I actually had trouble with it and didn't have time to troubleshoot yet. Check out GV Phone. Worked for the couple of test calls that I did.
Sent from my Nexus 4 using Tapatalk 4 Beta
I've had some troubles with GrooveIP this past month and a half. It works sometimes when I try, but receiving calls is very hit-and-miss. The app doesn't maintain connection to Google Voice very well. I tried using it as my main source of voice, but it hasn't worked well for me so I have to switch back to using cell minutes. It's weird; when it acts up, the app thinks it's connected to Voice, but it definitely isn't. Incoming calls hit Google Voice, but don't ring my phone. Outgoing calls don't even get to Google Voice, the app just sits at "Dialing..." and doesn't do anything. I've posted in a few threads on these forums and on their Play store page so hopefully they figure out what's wrong.
GrooveIP works well
I am on stock ROM and also tried it with CM 10.1
I have absolutely no issues. Used it in Canada as well as Hong Kong. Had it on N4 from day one. Previously used it on Atrix. HTC One S without any issues as well.
Johmama said:
I've had some troubles with GrooveIP this past month and a half. It works sometimes when I try, but receiving calls is very hit-and-miss. The app doesn't maintain connection to Google Voice very well. I tried using it as my main source of voice, but it hasn't worked well for me so I have to switch back to using cell minutes. It's weird; when it acts up, the app thinks it's connected to Voice, but it definitely isn't. Incoming calls hit Google Voice, but don't ring my phone. Outgoing calls don't even get to Google Voice, the app just sits at "Dialing..." and doesn't do anything. I've posted in a few threads on these forums and on their Play store page so hopefully they figure out what's wrong.
Click to expand...
Click to collapse
If you have Google Voice set for forwarding your Google Voice number to your phone, that is most likely the reason you are not receiving incoming calls to GrooveIP. Turn the forwarding off and then recheck the behavior.
Solutions Etcetera said:
If you have Google Voice set for forwarding your Google Voice number to your phone, that is most likely the reason you are not receiving incoming calls to GrooveIP. Turn the forwarding off and then recheck the behavior.
Click to expand...
Click to collapse
I have Google Voice only forwarding to Google Chat, which I believe is what GrooveIP uses (correct me if I'm wrong). I've ticked almost every option in GrooveIP, allowed it to use all wakelocks and everything. It just sometimes disconnects from the servers and refuses to reconnect automatically because it thinks that it is still connected when it isn't. I even have it reconnect to the servers every 5 minutes, still nothing. I have to manually go in and refresh the connect (by re-logging into Google Voice through GrooveIP)
Johmama said:
I have Google Voice only forwarding to Google Chat, which I believe is what GrooveIP uses (correct me if I'm wrong). I've ticked almost every option in GrooveIP, allowed it to use all wakelocks and everything. It just sometimes disconnects from the servers and refuses to reconnect automatically because it thinks that it is still connected when it isn't. I even have it reconnect to the servers every 5 minutes, still nothing. I have to manually go in and refresh the connect (by re-logging into Google Voice through GrooveIP)
Click to expand...
Click to collapse
Hmmm... not seeing that here, of course I only pretty much use it on wi-fi. Are you using it on cell data when you see this behavior?

Using Google Voice with V20 - they can't hear me

I sometimes use my Google Voice number to text and call folks. When I use the voice with the setting to "use carrier" then there are no issues. If the setting is to use data, then I can hear the person but they can't hear me. How do I fix this? Any suggestions?
V20, US99g, A-O Oreo Rom.
Anyone else experiencing this?
Any thoughts?
Any other place I should be posting this question?
I couldn't get voice to work. It worked fine on my note 4. But I wasn't on tmobile. Now I am. I think it is a tmobile issue.
H918 10j.
androiddiego said:
I couldn't get voice to work. It worked fine on my note 4. But I wasn't on tmobile. Now I am. I think it is a tmobile issue.
H918 10j.
Click to expand...
Click to collapse
I'm on Verizon. Does your phone support regular calls over WIFI/Data? I'm wondering it that might be the problem.
baldybill said:
I'm on Verizon. Does your phone support regular calls over WIFI/Data? I'm wondering it that might be the problem.
Click to expand...
Click to collapse
Sorry for the late reply. I've got wifi calling and all calls over data work fine. Even the video calling if the other person is on Tmo.
I'm on a custom rom, so wifi and data on at the same time doesn't work. That was true of all custom roms.
androiddiego said:
Sorry for the late reply. I've got wifi calling and all calls over data work fine. Even the video calling if the other person is on Tmo.
I'm on a custom rom, so wifi and data on at the same time doesn't work. That was true of all custom roms.
Click to expand...
Click to collapse
How did you get it working?
baldybill said:
How did you get it working?
Click to expand...
Click to collapse
I never could get google voice to work properly. I've read it is a t-mobile thing.
But then I found this:
In a browser, login to your Google Voice account, and click on Settings. In the Voicemail tab, set up your greeting.
On your phone, install the Google Voice App.
From your phone's dialer, enter * * 0 0 4 * [Your Google Voice Number] #
I haven't tried it, but it may work for you.

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