Just updated to Oreo now can't type in password to access phone. - Samsung Galaxy S8 Questions and Answers

I've just updated to Oreo and after doing all of the updates, installs etc it's taken me back to the screen to enter the main password but the keyboard won't pop up to get back in.
I've tried restarting a million times, tried going to the reboot screen but chickened out because I don't want to factory reset accidentally.
Can anyone help?
TIA

HELP!!
Please please please help someone. :crying:
I've just tried to clear the cache partition. I've also been on the phone to samsung and they've had me go in to my samsung account to unlock from in there but nothing is working.
It all comes back to the phone asking me to type in my password which I'd be happy to do if it would open up the darned keyboard.

Just a thought but when you get to the password bit have you tried pressing the back soft key I've had a few times when I've reset the keyboard hasn't appeared and that fixes it it's caused for me by it trying to setup the emoji setting at the wrong time

Strangeland16 said:
Just a thought but when you get to the password bit have you tried pressing the back soft key I've had a few times when I've reset the keyboard hasn't appeared and that fixes it it's caused for me by it trying to setup the emoji setting at the wrong time
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Thanks so much for replying. I was beginning to lose hope.
There is no back button when I'm on the enter password page. Just a down arrow that takes me back to the screensaver/notification page.

Wonder if the update screwed something download the firmware for your phone from samfirm program and download Odin and flash phone bit you will loose data so back it up first

Related

Fairly serious problem after Kies firmware update

OK, so today I decided to update my Galaxy S firmware via Kies as it was now available for Vodafone customers. All seemed to go ok, got to the final screen on Kies where it says completed, phone will reboot when firmware update completed. However it never did reboot, the menu and back button lights just lit up and stayed on for ages.
Now the phone would only boots to the Galaxy S start up screen and get stuck.
I decided to go into recovery mode and do a factory reset which sort of helped. The phone boots up into Andorid but only to the 'Welcome to GT-I9000, touch the Android to begin'. Except the 'force close' messages keep popping up saying XXXX process has stopped unexpectedly, and pressing the 'touch android to begin' doesn't do anything (more force close errors pop up). After a while the force close errors stop, but pressing 'the Android' does nothing.
If I plug the USB cable in it is recognised and I can choose Samsung Kies/Mass Storage mode on the phone. However, if I press Samsung Kies and fire up Kies it just gets stuck on 'connecting'. Nothing shows up on on the phone though.
Any ideas on what to do next? Flash firmware with Odin?
Any help would be much appreciated, really don't want to have to send it back to Vodafone
Have you tried unplugging the battery from the device and leaving it for a while and restart it. It may work out....
I've flashed it to JM8 now and is working okish.
I installed the project voodoo lag fix and now I can't sign into my gmail or facebook account which is slightyly irritating . Worked fine before, any ideas why it comes up with "Can't establish a reliable data connection to the server"?
I'm using wifi to connect to the internet, full signal, worked fine in same place before etc. Internet works fine so it suggests the connection is ok. Any ideas?
I had this issue yesterday and resolved it by doing a factory reset in the settings app. For some train the recovery mode reset doesn't reset the google link..
Sent from my GT-I9000 using XDA App
lex_87, did you ever resolve this? I've been having a tonne of issues since upgrading to the Vodafone-provided update that was released on 19/09, and after getting fed up with my phone crashing/panicking all the time, did a a factory reset from within the Settings menu. And now I've got exactly the same issue as you.
Really not sure what to do. If I flash it myself I'll end up voiding the warranty and if I send it back to Vodafone, I won't get a replacement for weeks, if not months, as they're out of stock.
Any help would be appreciated...
You need to re-enter your APN settings to get data to work again, Google for vodafone's APN settings.
lex_87 said:
OK, so today I decided to update my Galaxy S firmware via Kies as it was now available for Vodafone customers. All seemed to go ok, got to the final screen on Kies where it says completed, phone will reboot when firmware update completed. However it never did reboot, the menu and back button lights just lit up and stayed on for ages.
Now the phone would only boots to the Galaxy S start up screen and get stuck.
I decided to go into recovery mode and do a factory reset which sort of helped. The phone boots up into Andorid but only to the 'Welcome to GT-I9000, touch the Android to begin'. Except the 'force close' messages keep popping up saying XXXX process has stopped unexpectedly, and pressing the 'touch android to begin' doesn't do anything (more force close errors pop up). After a while the force close errors stop, but pressing 'the Android' does nothing.
If I plug the USB cable in it is recognised and I can choose Samsung Kies/Mass Storage mode on the phone. However, if I press Samsung Kies and fire up Kies it just gets stuck on 'connecting'. Nothing shows up on on the phone though.
Any ideas on what to do next? Flash firmware with Odin?
Any help would be much appreciated, really don't want to have to send it back to Vodafone
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Hi,
I'm having the same problem, but I didn't manage to enter in to the setup mode in order to do a factory reset. Can you please tell me how can I access factory reset? The phone never recover from a black screen and a few buzz.
Thanks.

[Q] A500 bricked after failed device encryption

Hi All,
Need your help. I tried setting up a corporate Exchange Account on my Iconia (rooted, running Honeyvillain 1.05). After set up of the account, I was asked to encrypt the table (policy from the corporate server). I followed the prompts to start the encryption process, entered a password, and then the device rebooted. It then was stuck on the screen with "Android" on it. I waited 30 minutes, and nothing. I forced a restart and then was presented with a green android (with a belt?) and prompting me for my password. After entering the password and hitting "OK" it would then immediately reboot and stop, again, at the screen with the white "Android". I tried wiping and restarting but nothing. I then tried installing a different ROM, but again was prompted for my password. This time (virtuous galaxy rom) it didn't actually restart, but just froze on the screen with the green android robot with the belt looking thing. I've tried running the unbricking process using the update.zip method, but still cannot get past the screen prompting me for my password. Would love your help with this! Am I out of luck?
Thanks,
-T
I use encryption with my tablet, and switched from various stock roms without problems, but I even didn't try with the custom roms, surely it will fail and loose all my data. The only thing I can think for you repair your tablet is to try to flash a stock rom and see if it boots, if not, then you have to erase everything from the tablet. There is a post saying to boot holding the power+vol up keys and then move the lock switch several times on and off, so it deletes everything on the tablet like a hard reset.
After you do that I will recommend stick with the stock rom (rooted if you want, it doesn't disturb the encryption) and encrypt the tablet again, it took quite a time to do it, specially if you have many data in the internal memory.
Hope it helps you.
Hi There,
Thanks for the reply. In the meantime, I actually found some instructions on how to do a factory reset (volume+ and power, then release power, then toggle screen lock twice) and I managed to revive it! I had previously tried installing the update.zip mentioned here: http://androidforums.com/acer-iconia-tab-a500/345419-un-brick-acer-iconia-tab-a500.html, and after a factory reset, the tab booted into this stock EMEA ROM.

[Q]Forgot Desktop Backup Password

So I've been trying to back up my phone's data before rooting...I've tried several method which are all doing the same thing. What happens is when I get prompted to enter the password, I enter it, press Back Up My Data, and the window dissappears and goes back to the app that was open before. I don't get any error message to tell me my password is wrong, but I have a feeling that's the problem. Is there any way of changing the password or fixing the issue I talked about above?
Thanks.

Trying to go back to stock firmware. Need help

I was messing around trying to root my phone. Now its stuck in the ODIN mode. Which is the necessary ODIN and stock firmware to flash it? Do all I need to do is load into ODIN using volume down home and power. And in ODIN, click AP and choose the tar file, and then start? Can someone link me the proper ODIN and AP file please? My phone is a brick. Im a retard noob. : ( lol. Im trying though. Any help is appreciated.
It says "An error has occured while updating the device software. Use the emergency recovery function in the Smart Switch PC software.
Using Samsung Switch
All hope is not lost. You may have done what I just did and tried to flash a root exploit inappropriate to you phone's firmware version. At this time, the latest factory firmware that you can revert to is rev02 (files with the string "G935TUVU4BQB1" in their name). If you're on the latest T-Mobile update, the you've got factory rev03 firmware, for which no online release is available. Basically, T-Mo users can't restore if we try to root and screw up. But don't panic yet. Hopefully you have a computer to install Samsung Switch on.
1) Download and install Switch, and start it up with your phone unplugged. When it shows the animation of connecting your phone, do so. It probably will list it as an unrecognised device, ignore that.
2)Next to the minimise button in the upper right, select "more", then "Emergency software recovery and initialization". Go to the second tab in the window that pops up, labeled "Device initialization". If you've got the T-Mobile version of the S7 Edge, your model number is SM-G935T (which I'm assuming since we're in the T-Mo subforum). If it rejects the model number, ensure that your internet connection is working; I experienced network issues at the same time and drove myself nuts for a few minutes.
3) It then asks for your device serial number. If you know that, great. Otherwise, unplug your device. Perform a safe reboot by holding Home+Volume Up+Power, and release when a blue screen comes up informing you that loading custom OSes is dangerous. At this point, push the Home key (which the phone should say leads to barcode). The barcode screen will have your serial number on it, write it down. Safe boot the phone again (Home+Volume Up+Power), but this time press Volume Up to get back to download mode. Go back to Switch, which reset itself when you power-cycled the device, go back to that "more" menu, to the second tab. Input your model again, followed by the serial you just wrote down.
4) At this point, Switch should start downloading a pretty big file. If it's anything like the size of the other factory firmwares I tried downloading (the rev02 ones that won't work, with the G935TUVU4BQB1 in the names), then it should be around 2GB. Wait for that to finish, and it'll start pushing it to the phone automatically. Afterward, your phone has been factory reset, and will ask you to sign in with a Google account that has been previously linked to it. This will most likely be the one you were using before you tried to root. From there, it's like doing the first time setup of a new phone.
Sorry my recommendation is a month late for you, I only just had the same problem tonight. We should have been on the same firmware version, though, so if you're still looking for a solution, then give this a go. Hopefully it also helps people who get stuck in a similar conundrum. Good luck!
-Kafte
Simply Odin stock and start over make sure partition is uncheckeded
same problem
kafte said:
All hope is not lost. You may have done what I just did and tried to flash a root exploit inappropriate to you phone's firmware version. At this time, the latest factory firmware that you can revert to is rev02 (files with the string "G935TUVU4BQB1" in their name). If you're on the latest T-Mobile update, the you've got factory rev03 firmware, for which no online release is available. Basically, T-Mo users can't restore if we try to root and screw up. But don't panic yet. Hopefully you have a computer to install Samsung Switch on.
1) Download and install Switch, and start it up with your phone unplugged. When it shows the animation of connecting your phone, do so. It probably will list it as an unrecognised device, ignore that.
2)Next to the minimise button in the upper right, select "more", then "Emergency software recovery and initialization". Go to the second tab in the window that pops up, labeled "Device initialization". If you've got the T-Mobile version of the S7 Edge, your model number is SM-G935T (which I'm assuming since we're in the T-Mo subforum). If it rejects the model number, ensure that your internet connection is working; I experienced network issues at the same time and drove myself nuts for a few minutes.
do you have a option if the smart switch is not recognizing at all?
3) It then asks for your device serial number. If you know that, great. Otherwise, unplug your device. Perform a safe reboot by holding Home+Volume Up+Power, and release when a blue screen comes up informing you that loading custom OSes is dangerous. At this point, push the Home key (which the phone should say leads to barcode). The barcode screen will have your serial number on it, write it down. Safe boot the phone again (Home+Volume Up+Power), but this time press Volume Up to get back to download mode. Go back to Switch, which reset itself when you power-cycled the device, go back to that "more" menu, to the second tab. Input your model again, followed by the serial you just wrote down.
4) At this point, Switch should start downloading a pretty big file. If it's anything like the size of the other factory firmwares I tried downloading (the rev02 ones that won't work, with the G935TUVU4BQB1 in the names), then it should be around 2GB. Wait for that to finish, and it'll start pushing it to the phone automatically. Afterward, your phone has been factory reset, and will ask you to sign in with a Google account that has been previously linked to it. This will most likely be the one you were using before you tried to root. From there, it's like doing the first time setup of a new phone.
Sorry my recommendation is a month late for you, I only just had the same problem tonight. We should have been on the same firmware version, though, so if you're still looking for a solution, then give this a go. Hopefully it also helps people who get stuck in a similar conundrum. Good luck!
-Kafte
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Click to collapse
do you have a solution or alternative if the smart switch in not recognizing or do you have access to stock firmware been looking everywhere

Help Exposed Installation gone wrong

Hey, so I have had my phone rooted for a long time. I have a Galaxy S5 6.0.1 Marshmallow.
I decided I wanted to get Framework installed so I downloaded the right files and flashed it in TWRP.
My phone took way longer than 10 min to reboot into system so I thought I was stuck in a bootloop and decided to run my phone through TWRP again.
I tried rebooting but that didn't work. I have my phone's backup saved onto a micro SD so I did a factory reset and then tried rebooting.
I got past the rebooting logo and actually got to my lock screen where it asks for my password.
From there, I've been getting spammed with 3 different messages, one saying that IMS service is down, com.sec.vsimservice is down, and WfcService is down.
After I press ok to all 3 of the messages, my phone is still in the lock screen asking for my password but the phone doesn't recognize that im touching the screen to type. After letting the phone stay like that for a few minutes, the lock screen that asks for my password goes away and all I can see is my wallpaper background (no notification panel either) but now the phone recognizes me touching the screen ( I know that because the LED lights up for the windows button and back button )
So basically I decided to go into TWRP and flash my recovery that I had saved on the microSD.
After that didn't work, I've just been going through a series of factory resetting my phone and wiping Dalvik files and then flashing my recovery. My phone is getting unrealistically hot too.
Btw I never downloaded the Exposed Uninstaller from the forum so I tried downloading it onto my pc and then sending the file over to my phone through download mode using Odin so that I could flash the uninstaller through my TWRP but that didn't work because the PDA in Odin does not recognize the uninstaller file.
Please, I really need help and thanks to anyone who tries, it would mean a lot if someone could figure out what I can do. Thanks.
Since you've tried restoring your backup and everything seems to have failed (it sucks, I know) you should try to install a completely stock firmware which you can download from here: http://live.samsung-updates.com/index.php?device=SM-G900I Just make sure you select your exact phone model from the dropdown menu at the top right side as you didn't mentioned which of the 40 S5s you have lol. And after you flash stock firmware and successfully boot up try to restore your backup. If it's still bugged - flash stock again and start off fresh. Let me know how it turns out. I'll help with installing xposed later as well, first let's get your phone running again

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