After 8.1 update my hotmail/outlook account in Gmail app does not seem to auto sync - Essential Phone Questions & Answers

Anyone else have this issue? I use the Gmail app and have my hotmail/outlook account added. Before the update I would get the new email notifications and emails automatically. Now I have to pull down to refresh my inbox just to see what new emails I have for my hotmail account. I have gone in and made sure everything is set for sync and for notifications but it still does not do it... I am puzzled at this point. It worked fine prior to update...

You need to allow Gmail to run in the background by removing it from the battery optimization. Doze on 8.1 is more aggressive than 7.1, Gmail would actually recommend you to take it off battery optimization because of this. After upgrading from 7.1.1 to 8.1 and opening up the app, it was the first thing it told me in a banner.

deltatux said:
You need to allow Gmail to run in the background by removing it from the battery optimization. Doze on 8.1 is more aggressive than 7.1, Gmail would actually recommend you to take it off battery optimization because of this. After upgrading from 7.1.1 to 8.1 and opening up the app, it was the first thing it told me in a banner.
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Where do I go to check these settings? Thanks for the reply!

lnimmer said:
Where do I go to check these settings? Thanks for the reply!
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Click to collapse
You need to go to Settings --> Battery --> Verticle Dots Menu --> Battery Optimization --> Press the dropdown that by default says "Not Optimized", switch it to "All Apps" --> Scroll to find Gmail & press --> Select "don't optimize" & press done.
Try this, it should work. I was able to get email notifications to my device from my Outlook account via the Gmail app.
Cheers!

deltatux said:
You need to go to Settings --> Battery --> Verticle Dots Menu --> Battery Optimization --> Press the dropdown that by default says "Not Optimized", switch it to "All Apps" --> Scroll to find Gmail & press --> Select "don't optimize" & press done.
Try this, it should work. I was able to get email notifications to my device from my Outlook account via the Gmail app.
Cheers!
Click to expand...
Click to collapse
I appreciate it! I will give this a shoot and see if it works! Thanks again

deltatux said:
You need to allow Gmail to run in the background by removing it from the battery optimization. Doze on 8.1 is more aggressive than 7.1, Gmail would actually recommend you to take it off battery optimization because of this. After upgrading from 7.1.1 to 8.1 and opening up the app, it was the first thing it told me in a banner.
Click to expand...
Click to collapse
I've never seen this banner...
And Gmail uses high-priority GCM push... So it should wake with every email...
How is your Outlook account set up?

rignfool said:
I've never seen this banner...
And Gmail uses high-priority GCM push... So it should wake with every email...
Click to expand...
Click to collapse
That was what the app suggested after I upgraded. I thought it uses the high-priority GCM push, but it could also be because I set up Outlook on the Gmail app via Exchange rather than POP/IMAP? Not sure. I wouldn't have said this if I wasn't instructed to & it working after following its suggestions.

deltatux said:
That was what the app suggested after I upgraded. I thought it uses the high-priority GCM push, but it could also be because I set up Outlook on the Gmail app via Exchange rather than POP/IMAP? Not sure. I wouldn't have said this if I wasn't instructed to & it working after following its suggestions.
Click to expand...
Click to collapse
Aha... Silly Exchange rules... Never mind what I said

deltatux said:
That was what the app suggested after I upgraded. I thought it uses the high-priority GCM push, but it could also be because I set up Outlook on the Gmail app via Exchange rather than POP/IMAP? Not sure. I wouldn't have said this if I wasn't instructed to & it working after following its suggestions.
Click to expand...
Click to collapse
well shoot that didnt work... still didnt get the auto push

lnimmer said:
well shoot that didnt work... still didnt get the auto push
Click to expand...
Click to collapse
Try removing the Outlook account & set it up again? I use the Exchange method & used m.hotmail.com as the Exchange server.
Cheers!

Related

Gmail apps vs email app

I actually prefer to use the email app. Problem is, the email app doesn't seem to download updates until I open it (even with it on ignore in Task MGR). Email app set to download every 10 mins. The Gmail app, however, seems to auto download updates.
Any seen or know of a solution?
kud0s said:
I actually prefer to use the email app. Problem is, the email app doesn't seem to download updates until I open it (even with it on ignore in Task MGR). Email app set to download every 10 mins. The Gmail app, however, seems to auto download updates.
Any seen or know of a solution?
Click to expand...
Click to collapse
The Gmail app supports push notifications, which means as soon as you get an email, you'll get it on your phone. But with the email app, it resorts to polling (checking for new messages every 10 minutes) so it refreshes only when you open it
Lucky you, but my gmail app doesn't do anything. I feel that its always off since I don't get any email notification on ie.
Makes sense. I just like the look of the email app better, but I guess u need to stick with gmail for the push ability.
Nimche said:
Lucky you, but my gmail app doesn't do anything. I feel that its always off since I don't get any email notification on ie.
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Click to collapse
Go to Settings in the Gmail app and make sure that Email Notifications is checked. That's the whole point of using Gmail compared to Hotmail/Yahoo.. (atleast for now)
It annoys me how you can't select multiples in th stock app. I use K9, it has colours (including led flash) for each account, push, and most importantly, multiple select.
Sent from my rooted X10i using XDA App
Can the SE email app be removed without causing any problems?
pngface said:
Go to Settings in the Gmail app and make sure that Email Notifications is checked. That's the whole point of using Gmail compared to Hotmail/Yahoo.. (atleast for now)
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Click to collapse
It is checked but I don't get any notification. Sorry to hijack the thread but let me know if you guys have any soluition to this,.
Cheers,
Nimche said:
It is checked but I don't get any notification. Sorry to hijack the thread but let me know if you guys have any soluition to this,.
Cheers,
Click to expand...
Click to collapse
What about in Settings/Data Sync - I think you need Google Sync, and then Google Mail Sync selected too.
settings ---> data synchronization ---> synchronize with Gmail
right, I forgot to check that back after the 100th times of rooting.
Thank you,
sskeleton said:
settings ---> data synchronization ---> synchronize with Gmail
Click to expand...
Click to collapse
nice one thx thats fixed my issue didnt even have to ask lol

How to get notifications from E-Mail App?

Hi guys.
When I first got my S4, I decided to use G-Mail like I normally do. I turned off the notifications for the stock E-Mail program on the device, and used G-Mail.
Now I want to switch back to the stock E-Mail app. However, I can't figure out how to get the notifications back on. I tried going into the settings on the program, but it looks like "E-Mail notifications" is checked, so it should be working.
I went to the App manager and checked out the info for Email under the "All" tab. The "Show Notifications" has a greyed out checkmark next to it. Not sure why it's not green, but shouldn't it still work? Not sure why it's not giving me notifications.
When you went to email settings, did you click on your email addy to get to the rest of the settings? Just asking.
Sent from my Galaxy S4 using Tapatalk
Baldilocks said:
When you went to email settings, did you click on your email addy to get to the rest of the settings? Just asking.
Sent from my Galaxy S4 using Tapatalk
Click to expand...
Click to collapse
Yes, I did. You know what though? I just got a notification for an Email. I guess I was just surprised that it took so long. Took about an hour, it seemed. I tested G-Mail and it seems like it takes 3-5 minutes at most to get a notification for an e-mail I changed the settings in the default Email program to sync every 15 minutes.. I'm thinking that should make the notifications come more often. I wish it had G-Mail speed though. Main reason I want to use the Samsung program is for the SmartScreen features. Hopefully there will be a G-Mail app w/ SmartScreen support soon.
the Gmail app will push emails down. The standard doesn't do that for gmail unless you set it up as an exchange account, and instead poll's the server at a set interval that you can select.
rkennison said:
the Gmail app will push emails down. The standard doesn't do that for gmail unless you set it up as an exchange account, and instead poll's the server at a set interval that you can select.
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Click to collapse
It would be nice if I could select 5 minutes, but the minimum is 15 minutes apparently. How would I set it up as an exchange account?
Add a new exchange account to sync with. Where it asks for server, use m.google.com. Your username / password are the same as normal. Thats all
rkennison said:
Add a new exchange account to sync with. Where it asks for server, use m.google.com. Your username / password are the same as normal. Thats all
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Hmm I tried doing this but I'm getting a Setup could not finish message "Unable to connect to server". I tried to make an exchange account and it automatically chose m.google.com. I used my normal username/PW. Not sure what the deal is. Do I need some kind of certificate?
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[Q] Galaxy S4 Stock Email App. So many flaws?

Got my new Galaxy S4. What is up with the email app? are you able to have it push email? i dont want it to poll every 5 minutes, i need my emails instantly...
I turned on sync in the email app, which apparently this is not push, anyways, throughout the day when i open the email app i get a popup saying email sync disabled. Why?
Can anyone confirm that the search function works?? I have my email set up as an imap account, whenever i want to search something in my email i get 0 results, and if i hit the search on server, it does not bring up anything either. This happens with all my email accounts on my phone, and my wife's accounts on her GS4. Any idea why??
I have a rooted S4, not using a custom rom. I have tried K9 email but it is just plain ugly. I actually like how the stock email app looks but nothing works!
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
aawshads said:
I use the stock email app with no issues. I have it set to recieve from my work exchange account, my outlook and gmail accounts. All are push, and all of mine are searchable with no issues.
You may try erasing the account, and then resetting it. I know my outlook account is also an exchange server, but the gmail I think is IMAP. All mine have the check box "sync email" checked, and I set all to push notifications. Be sure you are setting up the account in the email app itself, that may help.
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Click to collapse
Where do you see the email push setting? only see sync, and whenever i turn on sync, i get a popup a few hours later when i open the app that sync has been disabled. Even when i enable sync, it gives me the option for sync schedule for at most every 15 minutes.
As far as the search, i use godaddy imap and yahoo. I cant search anything out of what is showing when i open the app. It shows me default of i think 25 emails when i open the app and if i scroll to the bottom it starts to load more. When i do a search, it only searches through what is loaded and when i do continue searching on server i get nothing more. The only results is what is in the 25 loaded messages, or 50 messages if i scroll down at let it load more...
crammer04 said:
I searched all over the internet and i dont see anything on most of these issues so im assuming im doing something wrong if nobody else is talking about this. Please, any help would be awesome. My wife wants her iphone back because of this.
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Click to collapse
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
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Click to collapse
The thing is i actually really like the email app on the GS4. I think the layout is nice and the email app is one of the few times i actually feel that the air view feature is really useful. The problem is, is that it is not reliable. I need my emails instantly and the email app is not getting it for me. I just figured out the search problem i was having. If i just change in the settings messages to load from 25 to "total" all of my messages will be there and search is fine. I still wish there is a way to have my emails come instantly rather than every 15 minutes. Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
GeorgeP said:
The email app on the iphone is far better than the stock email app on the SGS4. I think the stock email app on the SGS4 is utter crap, at least with IMAP. Maybe it works better with exchange. I use Kaiten, which is an upgraded/updated version of K9. Another one that I looked at briefly was AquaMail.
Click to expand...
Click to collapse
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
You must be talking about an exchange account. You don't have that option with IMAP.
I dont see the push option, here is what i see
aawshads said:
on the app go to settings, tap on the account, then on Sync Schedule, set it to Push.
Click to expand...
Click to collapse
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
crammer04 said:
Aside from the push issue, what else do you dislike about the stock app that the other apps have? The only thing i noticed on the iphone is the push option...
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Click to collapse
Four major issues are (and there are other minor issues):
- Lack of IMAP IDLE (push)
- When you reply to someones message, the text in their message is reformatted in your reply (font changes and line spacing changes). Looks unprofessional for work email.
- html hyperlinks are sometimes not properly parsed and are unclickable. I get a news service hyperlinks to articles. None of the hyperlinks work on the stock email client. I have to forward the message to gmail or something to click on the hyperlinks.
- emails sent from stock email client do not sync properly and have a different format on my outlook client.
Kaiten has none of these problems. These are not problems with the iphone app either.
GeorgeP said:
You must be talking about an exchange account. You don't have that option with IMAP.
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Click to collapse
plus, to update on the syncing being disabled. I set the sync to on, reboot my phone, opened the mail app and i get the pop up that says sync disabled. I open the settings and the sync option is no longer checked.
Just tried Kaiten...It was downloading so many copies of my emails. It showed each email at least 4 times...uninstalled...
They are correct, the one I looked at was my Outlook.com email address, and my work address. The gmail address shows the same thing as yours.
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
The only thing I miss by using the stock email app is that I can't get it to come up in the combined inbox by default...I have to select it each time which is a bummer.
itiskonrad said:
I guess the news hasn't gotten around fully. Gmail accounts to do not support push with anything other than the native stock android gmail app anymore (since, when exactly, I don't remember. March or April of this year?). In that particular case, it's not the fault of the Samsung email app. No other app besides the official "gmail" app will receive emails by push from a gmail account, and that includes any email applications on any other system from iphone to any other operating system. Blame gmail.
Click to expand...
Click to collapse
If this is true its embarrassing.
Is there any workaround?
hmmm
this is strange cause i have a s4 and only get the 15 minute option, but on my note 3....i get the push option!!! that very strange
Use solmail....
Works with gmail and has neat interface
crammer04 said:
I dont see the option for push, this is what i get-
View attachment 1998784
View attachment 1998785
Click to expand...
Click to collapse
you think you got it bad, i paid for unlock code on a rogers 1337m and had the push option.
when i inserted a telus sim and and unlocked it, it force reset the phone, force factory reset rather, and now i dont have push.
i also picked up some crappy apps from telus
confused.

.

..
Oubadah said:
Anyone using the Outlook app on their Nokia 6? After the phone has been inactive for a while, Outlook stops notifying and I only get the notifications when i turn on the screen. I'm sure this has something to do with "doze". I have disabled "battery optimization" (which I thought was doze) for the Outlook app, but doing so made no difference. How do I disable this stupid behavior? I don't care how much battery time it saves if the result is a crippled phone. What's the point of a smartphone that doesn't notify?
Click to expand...
Click to collapse
Hello! Nothing is wrong with the device..Don't blame it!
It's the app itself.. The outlook app doesn't support FETCH / PUSH
(PUSH consumes more battery since it always contacts the email server...but keeps you updated
FETCH mean it FETCHES the email server the between intervals)
instead use
Blue Mail
Which is I use for Hotmail and Gmail I've set it to PUSH mode so I'm way updated than manually updating..
:good:

Outlook notification isn't working

Hi,
The notification for outlook doesnt pop. If i keep the app active , the notification works. But in background i get no notification
I tried following , but nothing works.
Lock outlook app in recents
Disabled smart power saver-> and enabled Allow background running
I guess app is being killed by coloros
Do you guys have same issue? Any solution?
iamnuub said:
Hi,
The notification for outlook doesnt pop. If i keep the app active , the notification works. But in background i get no notification
I tried following , but nothing works.
Lock outlook app in recents
Disabled smart power saver-> and enabled Allow background running
I guess app is being killed by coloros
Do you guys have same issue? Any solution?
Click to expand...
Click to collapse
Do you keep auto sync on all the time ? If so, it seems Outlook has rather weird behaviour. While gmail is responsive to push e-mail, to which your badge will appear accordingly. Outlook on the other hand will show the badge only if you refresh inbox manually (swipe/ pull down inbox). I'll comeback to you when I come up with solution.
Edit :
Try the following,
1. Make sure auto sync turned on
2. Go to Outlook setting (within the app)
3. On notifications, select "All mail"
4. Badge count, select "All"
5. Hope it works
sanctitude888 said:
Do you keep auto sync on all the time ? If so, it seems Outlook has rather weird behaviour. While gmail is responsive to push e-mail, to which your badge will appear accordingly. Outlook on the other hand will show the badge only if you refresh inbox manually (swipe/ pull down inbox). I'll comeback to you when I come up with solution.
Edit :
Try the following,
1. Make sure auto sync turned on
2. Go to Outlook setting (within the app)
3. On notifications, select "All mail"
4. Badge count, select "All"
5. Hope it works
Click to expand...
Click to collapse
Thanks
Notification works now :victory: Below are the steps
I have removed the outlook account and added again.
Disabled smart power saver-> and enabled Allow background running for outlook
On notifications, select "All mail"
Badge count, select "All"
One strange thing is the outlook [exchange] account isn't appearing in "account and sync" settings
1. Go to app info( by longpressing on app or by going via setting)
2. Now go to power saver option
3. Allow running in background
Done you will get notification for all the app
naqeeb26 said:
1. Go to app info( by longpressing on app or by going via setting)
2. Now go to power saver option
3. Allow running in background
Done you will get notification for all the app
Click to expand...
Click to collapse
Thanks for ur reply. But Please Read the op clearly.
This thread was created because exactly the step you mentioned didn't work for outlook.
iamnuub said:
Hi,
The notification for outlook doesnt pop. If i keep the app active , the notification works. But in background i get no notification
I tried following , but nothing works.
Lock outlook app in recents
Disabled smart power saver-> and enabled Allow background running
I guess app is being killed by coloros
Do you guys have same issue? Any solution?
Click to expand...
Click to collapse
Yes i hv the same issue all apps get hibernate automatically need serious help
sumanth.md said:
Yes i hv the same issue all apps get hibernate automatically need serious help
Click to expand...
Click to collapse
Below is partial solution. After below steps you have to launch the affected app frequently [for me weekly once]. I dont know any other way.
1. Disable smart power saver in settings->battery .
2.Go to custom power consumption protection->choose app->allow background running.
But the apps like gmail whatsapp doesnt have this issue. can Somebody explain??????
Regards
Bala

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