I went to OnePlus store personally just now because the great people therr did not pickup the phone full day yesterday
one guy is telling that they're not ready now ( because they don't have internet or some crap) , two people discussed in a local language and asked me to come tomorrow.
one female is asking me to come on Sunday, it's just 10 minutes work.
I asked about data, one guy is saying that everything will be wiped, one is saying that nothing will happen
noob morons don't know ****, I am wondering why do they even hire them? such unprofessional assistance.
I visited OnePlus Experience Store in Brigade Road, Bangalore.
added OP tag
@Goutham Ganesh
Customer service centers in India generally run by third-party companies mostly. If the person did not understand what you were talking about you can also told them what's the Widevine encryption and should have asked them to talk to their superiors if they do not have any idea about it. India is a country which still lacks a proper internet connection. So if they have any issues regarding internet connection, they must have asked you to come on next day to get it flashed. Also you are of those luckiest persons who can visit the service centers in person and get it done within few minutes. OnePlus 5T users around the globe have that advantage? Try it once again in polite way. You should not shout here by abusing someone.
Goutham Ganesh said:
I went to OnePlus store personally just now because the great people therr did not pickup the phone full day yesterday
one guy is telling that they're not ready now ( because they don't have internet or some crap) , two people discussed in a local language and asked me to come tomorrow.
one female is asking me to come on Sunday, it's just 10 minutes work.
I asked about data, one guy is saying that everything will be wiped, one is saying that nothing will happen
noob morons don't know ****, I am wondering why do they even hire them? such unprofessional assistance.
I visited OnePlus Experience Store in Brigade Road, Bangalore.
Click to expand...
Click to collapse
I visited them today. They were completely professional and completed the update in 5 mins. No data loss as well. I have verified that the update has been installed via the DRM info app.
Sent from my ONEPLUS A5000 using Tapatalk
ashwinrajsr said:
I visited them today. They were completely professional and completed the update in 5 mins. No data loss as well. I have verified that the update has been installed via the DRM info app.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
I'm from Kolkata and the service centre i went to was called regeneresis. They said it would take barely 30 mins but after waiting for over 4 hours, i was given a completely wiped device with bl locked and they said they're having issues with their ip(?)
zeeshanonlyme said:
I'm from Kolkata and the service centre i went to was called regeneresis. They said it would take barely 30 mins but after waiting for over 4 hours, i was given a completely wiped device with bl locked and they said they're having issues with their ip(?)
Click to expand...
Click to collapse
Was your BL unlocked? Mine was locked but was on the open beta. No mods made otherwise. Not sure if an unlocked BL will require a wipe.
Sent from my ONEPLUS A5000 using Tapatalk
ashwinrajsr said:
Was your BL unlocked? Mine was locked but was on the open beta. No mods made otherwise. Not sure if an unlocked BL will require a wipe.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
Yeah unlocked and rooted
Was on ob4
I don't mind the wipe;had the data already backed up.
They kinda wasted 4 hours after telling me initially that it would take 30 mins max.
Now when i call them they tell me it might take a week or so. Where r u from?
zeeshanonlyme said:
Yeah unlocked and rooted
Was on ob4
I don't mind the wipe;had the data already backed up.
They kinda wasted 4 hours after telling me initially that it would take 30 mins max.
Now when i call them they tell me it might take a week or so. Where r u from?
Click to expand...
Click to collapse
Oh, that's bad. I'm from Bangalore. I got mine updated at the OnePlus experience store.
Widevine
I went to the exclusive service centre at Koramangala Today and got it updated with in 10 minutes without any data loss. My phone is unlocked and rooted with magisk.
What's this updates guys ??
chinnu07 said:
I went to the exclusive service centre at Koramangala Today and got it updated with in 10 minutes without any data loss. My phone is unlocked and rooted with magisk.
Click to expand...
Click to collapse
were you on stable OOS?
Sent from my OnePlus5T using XDA Labs
Nope I was on Open Beta 5 with Unlocked Bootloader and rooted with magisk
chinnu07 said:
Nope I was on Open Beta 5 with Unlocked Bootloader and rooted with magisk
Click to expand...
Click to collapse
I was on Open Beta 3 while upgrading and Open Beta 3 does not support L1, maybe that's why they wiped. (it is necessary to wipe to rollback to stable OOS)
Sent from my OnePlus5T using XDA Labs
I called OP customer care and enquired about the update and she told me that the update currently supports only Netlfix HD and not Amazon Prime video HD. Can someone confirm?
zeeshanonlyme said:
I called OP customer care and enquired about the update and she told me that the update currently supports only Netlfix HD and not Amazon Prime video HD. Can someone confirm?
Click to expand...
Click to collapse
I called and
Amazon is "still working" to support OnePlus devices.
I have problem playing Netflix HD, check this, I have been talking to ROM Support Team. https://forums.oneplus.net/threads/netflix-error-9.813186/
Sent from my OnePlus5T using XDA Labs
Goutham Ganesh said:
I called and
Amazon is "still working" to support OnePlus devices.
I have problem playing Netflix HD, check this, I have been talking to ROM Support Team. https://forums.oneplus.net/threads/netflix-error-9.813186/
Sent from my OnePlus5T using XDA Labs
Click to expand...
Click to collapse
Have you got the update done?
If yes then from where?
zeeshanonlyme said:
Have you got the update done?
If yes then from where?
Click to expand...
Click to collapse
please read the first post
Sent from my OnePlus5T using XDA Labs
ashwinrajsr said:
I visited them today. They were completely professional and completed the update in 5 mins. No data loss as well. I have verified that the update has been installed via the DRM info app.
Sent from my ONEPLUS A5000 using Tapatalk
Click to expand...
Click to collapse
If it says L3 Security level, the update is not applied, right? It must say L1?
Edit: Got the answer in another thread. Thanks
this seems to be an India thread? nobody else is providing any input re this "update". how do the rest of us with no OP service centers in our countries get this patch?
I had a conversation with OnePlus on live chat. I directly used the term "widevine level 1".
He told me that it's a 1-2 hour process and that if I have decrypted my storage and unlocked BL, I should ideally revert both and backup my data.
Related
Hey all I was wondering who all has had bad experiences with the Asus service or support people? I have called them at least 10 times over the course of 3 tablets and 1 RMA
Thanks in advance
Sent from my XT907 using Tapatalk 2
applesaregoodforeating said:
Hey all I was wondering who all has had bad experiences with the Asus service or support people? I have called them at least 10 times over the course of 3 tablets and 1 RMA
Thanks in advance
Sent from my XT907 using Tapatalk 2
Click to expand...
Click to collapse
I contacted them over their website, but all I ever got was a automated response.
I also tried contacting them over Facebook and I got a semi-automated response.
applesaregoodforeating said:
Hey all I was wondering who all has had bad experiences with the Asus service or support people? I have called them at least 10 times over the course of 3 tablets and 1 RMA
Thanks in advance
Sent from my XT907 using Tapatalk 2
Click to expand...
Click to collapse
Just found out theres was a 4.2.2 update which didn't know of or atleast think there is based on what some people are saying so went to check because my tablet never prompted me for it. Now i'm not unlocked and stock so should have no problem but getting server is busy error when attempting so decided to call asus. They say its google software and they have nothing to do with the server for update which makes no since to me at all from what i've learned and also say the current android version is 4.2.2 which wondering if it is because was without my tablet for couple weeks and haven't heard that yet and figuring is asus they should know. I guess i can see how the server issue maybe but no internet connection problems as im posting using the tablet right now so would think its a server issue. Wouldnt of thought would be googles problem as its an asus device but anyone have any info on that.
Hello,
We recently learned of a potential security issue with a BLU smartphone our records indicate you purchased or registered:
BLU R1 HD - 16 GB - Black - Prime Exclusive - with Lockscreen Offers & Ads
BLU intends to push out a software update that will fix the issue. Any phone that is powered on and connected to the Internet (through Wi-Fi or a cellular data connection) will automatically receive the update. For more information, including a list of affected phones and instructions for confirming that your phone has been updated, please visit www.bluproducts.com/security, or contact BLU customer service at 1-877-602-8762 or [email protected].
Sincerely,
Customer Service
Amazon.com
www.amazon.com
I haven't rooted mine and the update waiting is still the 6.6 one. Turned mine off just in case and going to root mine tonight.
i got this too. their website says:
Security Concern
BLU Products has identified and has quickly removed a recent security issue caused by a 3rd party application which had been collecting unauthorized personal data in the form of text messages, call logs, and contacts from customers using a limited number of BLU mobile devices.
Our customer’s privacy and security are of the upmost importance and priority.
The affected application has since been self-updated and the functionality verified to be no longer collecting or sending this information.
If you have any concerns or questions in regards to your BLU Smartphone, please call our customer service 1-877-602-8762.
Do we know what this even is...?
Sorakun_skyboy said:
Do we know what this even is...?
Click to expand...
Click to collapse
Yup, OTA update app
http://forum.xda-developers.com/showpost.php?p=69627703&postcount=1672
emc2cube said:
Yup, OTA update app
http://forum.xda-developers.com/showpost.php?p=69627703&postcount=1672
Click to expand...
Click to collapse
Thanks for that, and the link....my mind is at ease now! I followed the instructions on the Blu website to find that app, and it wasn't there because I'm all BL unlocked and debloated.
Please see this article, this is pretty bad..... http://www.nytimes.com/2016/11/16/us/politics/china-phones-software-security.html
App was sending talk, text, and location information back to China every 72 hours
and even after all that they still wont fu**in update the OS.
Go to http://bluproducts.com/security/
Says to check your version of Wireless Update in settings/apps. If you're on 5.4 you're OK. I am. But then, I updated to v6.6 firmware as soon as I got the phone.
We made the DM.
http://www.dailymail.co.uk/sciencet...retly-sending-users-texts-China-72-hours.html
Full article from Kryptowire:
http://www.kryptowire.com/adups_security_analysis.html
Rehash of NYT article:
http://www.pcworld.com/article/3141...1-hd-and-other-phones-sent-data-to-china.html
Sad that BLU got hit with this crappy stuff....the hardware is good! (For the price)
Probably a stupid question, but...
I checked my apps, and I don't even see a Wireless Update app, does this mean I'm safe?
Cute as Heck said:
Probably a stupid question, but...
I checked my apps, and I don't even see a Wireless Update app, does this mean I'm safe?
Click to expand...
Click to collapse
it wont bee in your app draw , you need to be rooted and at least install link2sd to see all the apps and remove fota* named apps and the wireless app thats written out clearly .
Go to setting/apps, scroll to bottom, wireless update. v5.4 is OK. Can't be disabled, only rolled back. Don't do that.
KazuDante said:
it wont bee in your app draw , you need to be rooted and at least install link2sd to see all the apps and remove fota* named apps and the wireless app thats written out clearly .
Click to expand...
Click to collapse
I didn't mean the app drawer, I was talking about the steps outline on the Blu security page linked in the OP.
I went through [settings > apps > show system] and there's no "Wireless Update" in there.
I rooted the phone to disable ads a while ago, if whatever method I used disabled OTA's, could that be the reason I don't see Wireless Update? If so, does that mean I'm in the clear?
raderator said:
Go to setting/apps, scroll to bottom, wireless update. v5.4 is OK. Can't be disabled, only rolled back. Don't do that.
Click to expand...
Click to collapse
So even uninstalling it does not disable it?
Sent from my BLU R1 HD using Tapatalk
According to ConsumerReports, Amazon is extending its return window for this phone. Anyone trying to return 4 months later? lol
waingro808 said:
According to ConsumerReports, Amazon is extending its return window for this phone. Anyone trying to return 4 months later? lol
Click to expand...
Click to collapse
Not me. This phone has grown on me.
raderator said:
Not me. This phone has grown on me.
Click to expand...
Click to collapse
Yeah, me too. I love this phone and had that app debloated anyway.
waingro808 said:
Yeah, me too. I love this phone and had that app debloated anyway.
Click to expand...
Click to collapse
Me too, keeping it, wishing I could buy one for family.
raderator said:
Go to http://bluproducts.com/security/
Says to check your version of Wireless Update in settings/apps. If you're on 5.4 you're OK. I am. But then, I updated to v6.6 firmware as soon as I got the phone.
We made the DM.
http://www.dailymail.co.uk/sciencet...retly-sending-users-texts-China-72-hours.html
Click to expand...
Click to collapse
I am 5.4 and am on stock debloated, no OTA updates at all.
---------- Post added at 09:33 AM ---------- Previous post was at 08:51 AM ----------
jacewt said:
Me too, keeping it, wishing I could buy one for family.
Click to expand...
Click to collapse
They will be back in stock in the next 2 weeks according to a consumer reports article. Amazon pulled them all to fix the security issue, and is restocking them. They might also be a BLU R1+ version released soon(which is rumored right now). http://www.androidheadlines.com/2016/10/blu-r1-plus-hits-fcc-likely-amazon-exclusive.html
I just hope Amazon gets on BLU for not giving us the official LET band 12 update yet. Maybe Amazon will pressure Blu to get the promised Nougat update out also. we can only hope.
waingro808 said:
According to ConsumerReports, Amazon is extending its return window for this phone. Anyone trying to return 4 months later? lol
Click to expand...
Click to collapse
I just returned mine after purchasing on launch. It was just a backup phone/extra Android device anyway.
Post here
Sent from my SM-N930P using XDA-Developers mobile app
My understanding is that Sprint opted out of this.
I though just Verizon did?
Sent from my SM-N930P using XDA-Developers mobile app
Verizon is dropping on the 5th. Sprint is dropping on the 8th. There's a good facebook group to help with blocking the updates. Note7Alliance. I'm still charging at 100% after disabling the update packages. No one really knows if that will stop the kill push. We'll see.
https://www.facebook.com/groups/344005685952372/?fref=nf
I'm in the same group. Still at 100%.
Sent from my SM-N930P using XDA-Developers mobile app
BubZX said:
I though just Verizon did?
Click to expand...
Click to collapse
There's still a lot of conflicting information out there. Here's a quote from an XDA member from another thread touching on the same topic...
"I just talked to a Sprint rep. She said that Sprint will not blacklist any Note 7's on the Sprint network, even after the update is released. So it seems like disabling Samsung updates should be enough."
I hope they don't. Just isn't any other phone out that's a worthy upgrade.
Sent from my SM-N930P using XDA-Developers mobile app
patrick_1 said:
My understanding is that Sprint opted out of this.
Click to expand...
Click to collapse
They did not opt out because i been getting text messages from sprint telling me that samsung is going to push the update and i should return my phone. My fear is that before the S8 or N8 comes out that Sprint will end up blacklisting the IEMI and just cut service to the phones. Everyone keeps saying they wont do this they wont do that then they do so best bet is at some point they are going to cut network service. And some of you saying you talk to a sprint rep. Please guys what do they know. You really think some rep who answers calls and sells phones or helps you when you need an extesion to pay your bills. Since the start one person says one thing then another. Like i said best bet is blacklisted at some point.
patrick_1 said:
There's still a lot of conflicting information out there. Here's a quote from an XDA member from another thread touching on the same topic...
"I just talked to a Sprint rep. She said that Sprint will not blacklist any Note 7's on the Sprint network, even after the update is released. So it seems like disabling Samsung updates should be enough."
Click to expand...
Click to collapse
I originally posted that. Let me clarify: Sprint will not blacklist any IMEI's on Note 7's. Which means that you can continue using your phone on the Sprint Network as long as it is on.
But Sprint will still send out the "kill" update to encourage people to return their devices. The kill update will disable Note 7's ability to be used as a mobile device. But if your phone doesn't get updated, you can still use it.
If you block Samsung updates, then you can still use it on the Sprint network indefinitely.
Ariel_PR said:
I originally posted that. Let me clarify: Sprint will not blacklist any IMEI's on Note 7's. Which means that you can continue using your phone on the Sprint Network as long as it is on.
But Sprint will still send out the "kill" update to encourage people to return their devices. The kill update will disable Note 7's ability to be used as a mobile device. But if your phone doesn't get updated, you can still use it.
If you block Samsung updates, then you can still use it on the Sprint network indefinitely.
Click to expand...
Click to collapse
"Indefinitely" doesn't mean "until it catches fire" xD
I know I've read all kinds of conflicting info in regards to this happening but according to this Pocketnow YouTube video, all carriers ARE moving forward with the "kill" update. This is covered around the 15 minute mark in the video.
patrick_1 said:
I know I've read all kinds of conflicting info in regards to this happening but according to this Pocketnow YouTube video, all carriers ARE moving forward with the "kill" update. This is covered around the 15 minute mark in the video.
Click to expand...
Click to collapse
I wouldn't doubt it. They will push the update. I'm sure you can still delay the update.
DarkManX4lf said:
I wouldn't doubt it. They will push the update. I'm sure you can still delay the update.
Click to expand...
Click to collapse
Unless they blacklist imei's, a package disabler or equivalent function should (I say this loosely) sustain functionality for the time being.
Still rockin 100%
Sent from my SM-N930P using XDA-Developers mobile app
Except for a software update notification every hour, all gravy here.
Got it today. How can i delete the update it shoudnt install?
Factory reset the phone and disable updates.. I just did it.
Sent from my SM-N930P using XDA-Developers Legacy app
I got the update today, even I had updates off, and download that other program to disable everything, it gave me option to delay update to overnight, and now in middle doing my backup is suddenly shut down and did the update, and now I have 41% battery left and once the juice is gone the phone is bricked, and my new phone that sprint finally agreed to ship to me won't be here before 1 -3 days. this us ridiculous, phone is off not charging at all. has no one figured out a workaround to charge it?
Try doing an odin update with ealier version PH something
Sent from my SM-N930P using XDA-Developers Legacy app
varaff said:
Try doing an odin update with ealier version PH something
Sent from my SM-N930P using XDA-Developers Legacy app
Click to expand...
Click to collapse
do I need root for that?
will it wipe my phone?
https://www.sammobile.com/news/samsung-one-ui-3-0-android-11-beta-live/amp/
Yeah but not released in US just yet.
Sent from my SM-G981U1 using Tapatalk
Every tech site and their mother saying it's live but not specifying not available US yet some saying on Twitter can be this week maybe next so will just have to wait and see
I signed up and about 30 mins ago and a couple of seconds later, I had a notification for download. It is live.
I'm here in the US by the way on T-Mobile S20 Ultra.
ray_longo said:
I signed up and about 30 mins ago and a couple of seconds later, I had a notification for download. It is live.
I'm here in the US by the way on T-Mobile S20 Ultra.
Click to expand...
Click to collapse
Where did you sign up from please?
Darkat70 said:
Where did you sign up from please?
Click to expand...
Click to collapse
Signed up on Samsung Members app. There should be a banner that you're able see deals or exclusive content. Its scrollable from left to right. At the very top of the page.
I don't know if this helps anyone, but this is where I got the enrollment at.
Guess i m too late. It says max participants reached.
Dammit
ray_longo said:
I don't know if this helps anyone, but this is where I got the enrollment at.
Click to expand...
Click to collapse
Thanks I enrolled
Guess they aren't doing it in Australia, i dont have it in Samsung Members. Only 3 items.
Hello, me neither, I have S20 DBT Germany even with Germany SIM card and I doesn't have anything new about Beta programm in Samsung Members app
Sent from my Samsung SM-G980F using XDA Labs
Duplicate thread closed. Please follow the topic here. Thank you.
--Badger50
FYI the unlock token page is now working for the T-Mobile OnePlus 8T + 5G
deltafire006 said:
FYI the unlock token page is now working for the T-Mobile OnePlus 8T + 5G
Click to expand...
Click to collapse
Just submitted mine. Hopefully it takes less than a week.
matteosaeed said:
Just submitted mine. Hopefully it takes less than a week.
Click to expand...
Click to collapse
Good news indeed!
Do you guys get a confirmation email when you submit it? The unlock request shows up in my "Check my applications" tab, but I don't have any email communication.
still not working for me it's says invalid serial no# invalid unlock token. I'm on phone with oneplus as we speak. this bullshirt smh
freddienuxx said:
still not working for me it's says invalid serial no# invalid unlock token. I'm on phone with oneplus as we speak. this bullshirt smh
Click to expand...
Click to collapse
I ended up copying the serial and unlock from fastboot to avoid any fat fingering. I'm sure you probably already tried that. Hopefully OnePlus is more helpful for you.
craznazn said:
Do you guys get a confirmation email when you submit it? The unlock request shows up in my "Check my applications" tab, but I don't have any email communication.
Click to expand...
Click to collapse
I did not get an email but I do have the pending application like you under "Check my applications".
deltafire006 said:
I did not get an email but I do have the pending application like you under "Check my applications".
Click to expand...
Click to collapse
This may be a dumb question but where is the "check my applications" at? I submitted my unlock code on their website but also received no conformation or even anything to indicate that they received it. I don't even see a pending applications option anywhere. All I see is service requests, which is empty for me.
Thanks, submitted two. Hopefuly it takes less then one week.
JDinAZ74 said:
This may be a dumb question but where is the "check my applications" at? I submitted my unlock code on their website but also received no conformation or even anything to indicate that they received it. I don't even see a pending applications option anywhere. All I see is service requests, which is empty for me.
Click to expand...
Click to collapse
It's at the link below. I have attached a screenshot circling the text you need to click to see your active unlock request.
https://www.oneplus.com/unlock_token
OMFG, just got my sim unlocked finally via T-Force.(sprint account so not technically allowed) I just submitted my unlock code amd waiting for my token.
Sent from my OnePlus KB2007 using XDA Labs
deltafire006 said:
It's at the link below. I have attached a screenshot circling the text you need to click to see your active unlock request.
https://www.oneplus.com/unlock_token
Click to expand...
Click to collapse
Thank you! I was looking in the complete wrong place.
Has anyone received there unlock bin yet? If so how long did you wait?
Sent from my OnePlus KB2007 using XDA Labs
I've heard it can take a week or so
Albinoman said:
I've heard it can take a week or so
Click to expand...
Click to collapse
It quotes 7 day max. Im just wondering if it typical to get it sooner. Also another question, does anyone know if it will be possible to enable the second sim slot? I know there's only one imei but the official spec is duak standby meaning only one sim can be actively used at a time. Most phones like that only have 1 imei which is what limits that. I dont really have a need for a second sim right now but it would be nice to have as an option.
Sent from my OnePlus KB2007 using XDA Labs
jwarrior319 said:
It quotes 7 day max. Im just wondering if it typical to get it sooner. Also another question, does anyone know if it will be possible to enable the second sim slot? I know there's only one imei but the official spec is duak standby meaning only one sim can be actively used at a time. Most phones like that only have 1 imei which is what limits that. I dont really have a need for a second sim right now but it would be nice to have as an option.
Sent from my OnePlus KB2007 using XDA Labs
Click to expand...
Click to collapse
They email you seven days to the day, sadly.
we_tu_lo said:
They email you seven days to the day, sadly.
Click to expand...
Click to collapse
I know its an extra "security" step but they really should make it like the rest after sim unlocking. Im just happy my carrier phone can be bootloader unlocked at all. Cant say that for samsunk or LG(disappointment).
Sent from my OnePlus KB2007 using XDA Labs
jwarrior319 said:
I know its an extra "security" step but they really should make it like the rest after sim unlocking. Im just happy my carrier phone can be bootloader unlocked at all. Cant say that for samsunk or LG(disappointment).
Sent from my OnePlus KB2007 using XDA Labs
Click to expand...
Click to collapse
Agree 100%
I emailed OnePlus to try to get the code earlier, simply due to the wait, No response so far (nor do I expect one).
we_tu_lo said:
Agree 100%
I emailed OnePlus to try to get the code earlier, simply due to the wait, No response so far (nor do I expect one).
Click to expand...
Click to collapse
Ive read past device threads on oneplus forums about people trying. So far none have succeeded. Lol
Sent from my OnePlus KB2007 using XDA Labs
Did you guys buy the phone outright? Is that why you're able to get the phone unlocked?
Sent from my [device_name] using XDA-Developers Legacy app