Can't install downloaded apk's - Droid Turbo 2 Q&A, Help & Troubleshooting

The first thing I did when I got this phone (Verizon XT1585) a couple months ago was to upgrade it to the latest (25.226.5) stock ROM, then factory reset. I then disabled a bunch of the stock apps, of which I will provide a list below. I enabled unknown sources, under security in settings, and was able to install downloaded apk's such as an old version of Google camera (I like the photo sphere function) and Seven Adclear. In fact, it was in trying to run the update that Adclear keeps bugging me about that I discovered this issue.
The behavior is essentially that I cannot tap the install button when trying to install downloaded apk's. The button is not greyed out, just won't accept clicks. Clicking cancel works fine. I have ruled out any touchscreen issues with that and any other region of the screen.
I have tried clearing cached data from the storage item under settings, as well as wiping the cache partition under settings. Unfortunately, there does not seem to be any option for dalvik cache anywhere.
Any ideas?
List of disabled apps:
Amazon
Amazon Kindle
Android Pay
Audible
Caller name ID
Cloud
Cloud print
Connect
Email
Google play movies and TV
Google play music
Hangouts
Imdb
Message+
My Verizon
Nfl mobile
Slacker radio
Support and protection
Vz navigator
YouTube

there is an app that is causing an overlay problem. Many times apps that assist with brightness settings will not allow you to install apps while they are running. Like Lux, Darker, etc.

Lux! That was it!!!

appye said:
Lux! That was it!!!
Click to expand...
Click to collapse
Awesome. yeah I had that same problem for awhile.

Related

Google Music- Invite, Updated App, No Cloud Music

I've searched around (and even tried the method mentioned here: http://forum.xda-developers.com/showthread.php?t=1086213&highlight=music) but to no avail: Even with my music invite (and I have uploaded music, and can access it without issue from a browser, or from my Thunderbolt) and the updated app, I still don't have an option for settings in the options menu in the music app (I just have "Shuffle all," "Hide now playing bar," and "Help."). When I go into applications, it shows that the music app version is 3.0.1, but I'm stuck without any means of connecting the app to the service.
Would appreciate any help.
I noticed that too. I checked my google sync options, synced and restarted my xoom and it worked shortly after I rebooted it. Now it shows up as an option under google sync.
I needed to go into the music app's settings and choose which google account I would use. Once I did that all my music appeared.
peoplesinc said:
I noticed that too. I checked my google sync options, synced and restarted my xoom and it worked shortly after I rebooted it. Now it shows up as an option under google sync.
Click to expand...
Click to collapse
Thanks, I went ahead and tried that, but it didn't have any effect. Did you have music as an option under google sync before what you tried, or did that only appear after your reset? I can't get it either way.
csscmaster3 said:
I needed to go into the music app's settings and choose which google account I would use. Once I did that all my music appeared.
Click to expand...
Click to collapse
How did you get into the music app's settings? That's basically my problem, I have no means of getting into the settings.
Usually when an app does not work properly especially after an update, the first thing you can try is going to Tablet Settings > Applications > Manage Application > Music then clear data and reboot and try again. Not sure if that will help here but worth a shot.
johnpwu said:
How did you get into the music app's settings? That's basically my problem, I have no means of getting into the settings.
Click to expand...
Click to collapse
On my Xoom I was able to get into the app's setting without any issues. On my d2 I couldn't get into the music app's setting until I uninstalled and then installed it again. Might have to try that.
Your music version should be V3.0.1.339. I you just have version v3.0 you don't have access to the cloud.
The "Settings" feature is not present in the v3.0 version.
You have to update your music app via the US marked = use market access to do this.
johnpwu said:
Thanks, I went ahead and tried that, but it didn't have any effect. Did you have music as an option under google sync before what you tried, or did that only appear after your reset? I can't get it either way.
Click to expand...
Click to collapse
I didn't have an option when I did the sync the first time. I also tried to update the music app but I didn't have an option to do so. Once I rebooted and I'm assuming it reloaded my google account to detect my music beta then updated the music app. Another thing you could try is signing out and signing back into your google account.
All right, I've tried stopping the music app, clearing data, and trying again. I also tried stopping the app, clearing data, uninstalling updates, soft resetting, then updating music again through the market. Still doesn't give me an option for settings.
When I check the version, I see 3.0.1.
Would anyone be willing to upload the apk they're using? I'm hoping that might help...
This happened to me when I got my invite. I uninstalled, reinstalled, cleared cache, data, uninstalled, resinstalled etc etc...it took a couple days before I saw a "settings" option in the menu. Now my problem is I can't get Music Manager to upload all my stuff when I want it to.
nooomoto said:
This happened to me when I got my invite. I uninstalled, reinstalled, cleared cache, data, uninstalled, resinstalled etc etc...it took a couple days before I saw a "settings" option in the menu. Now my problem is I can't get Music Manager to upload all my stuff when I want it to.
Click to expand...
Click to collapse
I've been trying it since I first posted, clearing the cache, resetting, uninstalling, reinstalling, etc. but with no luck so far. I guess I'll keep trying until someone comes up with a solution.
I just got my invite and I had this problem too.
The solution is to uninstall the app with titanium back up then reinstall through the market.
Kippui said:
I just got my invite and I had this problem too.
The solution is to uninstall the app with titanium back up then reinstall through the market.
Click to expand...
Click to collapse
I got so excited when I read this...right up until I tried to uninstall music with Ti Backup...I click the Un-install button, which turns yellow, then hangs. Forever (ok, I only gave it a couple of hours, but I assumed that was enough).
Thanks for the suggestion though, at least I have a new angle now.
johnpwu said:
I got so excited when I read this...right up until I tried to uninstall music with Ti Backup...I click the Un-install button, which turns yellow, then hangs. Forever (ok, I only gave it a couple of hours, but I assumed that was enough).
Thanks for the suggestion though, at least I have a new angle now.
Click to expand...
Click to collapse
Sometime it hangs(atleast on my phone)
just kill it and try again.
try installing busybox from TB itself

system apps don't show up in google play?

I'm having the following problem: 2 nexus 4 phones. One works perfectly. [both rooted and unlocked via the latest nexus toolkit]
The second - none of the system apps show up in google play. (chrome, google search, calendar etc), so I can't auto-update them (i can search for an app if I know the name and update it though). Tried clear data and cache on play/play services/g framework, factory reset and even downloading the 4.2.1 image and flashing it via nexus toolkit (incl wiping user data), but it still doesn't work. 3rd party apps I download show up in the market properly.
3rd party market things like the one in go launcher ex market also show the updates available for google apps, but can't update them on its own without going to each app individually via google play.
any ideas?
hmmm, the oddest thing is - if I use my long established google account it works fine, if I use a newly created friend's one, it doesn't show the system apps in installed apps in market :| k...google account problem maybe?

[Q] How to fix Unfortunately, the process phone (or various other apps) has stopped

Guys, Ive seen the other posts, about this issue, and want to know a few things.
First off I am new here, and new to phone programming and general security issues on them as well. So if I jack this up, my bad.
I have a Galaxy Note 2 AT&T SGH-I317 stock (not rooted)
Its running
android 4.1.2 kernel vers 3.0.31
build JZO54K.I317UCAMC3
(before you start with check the other posts, I have tried the reset "power, home and volume button" and chose number 4 to clear all partition cache, also ran in safe mode to see if it was a downloaded app, still didn't work) I also want to know what is causing it, before I do the "applications manager reset all apps" Got a lot of custom settings and items blocked. Don't want to redo all of it.
So as of last night I was disabling some running process in the application manager. I did it by checking on them before. But, its not like I had the OFFICIAL Droid guide to disabling stuff on your Note2. That being said I take care to do it the best I can. Before I disabled each one, I cleared the cache of each one (if it was a option) and unchecked Show notifications. Force stopped them, and disabled each one.
Starting around 2pm CST the next day, my phone started to lock up, messenger will not work, phone app crashes after every call. But I was using it all morning on twitter, and instagram with no issues. And various other will not load etc. What could cause this? and is there a official list of applications for note2 with what they do and what they control.
Short list of disabled applications from last night are
Market Feedback Agent
LogsProvider
Google Play services, and Play store.
Google Partner Setup
DRM Protected Content Storage
DioDict3services (not sure about this one)
com.google.andriod.voicesearch
com.android.providers.partnerbookmarks
Search Applications Provider, (found on android.forms to be ok to disabled)
TopicWall
Thank y'all in advanced.
matt
czarboom said:
Guys, Ive seen the other posts, about this issue, and want to know a few things.
First off I am new here, and new to phone programming and general security issues on them as well. So if I jack this up, my bad.
I have a Galaxy Note 2 AT&T SGH-I317 stock (not rooted)
Its running
android 4.1.2 kernel vers 3.0.31
build JZO54K.I317UCAMC3
(before you start with check the other posts, I have tried the reset "power, home and volume button" and chose number 4 to clear all partition cache, also ran in safe mode to see if it was a downloaded app, still didn't work) I also want to know what is causing it, before I do the "applications manager reset all apps" Got a lot of custom settings and items blocked. Don't want to redo all of it.
So as of last night I was disabling some running process in the application manager. I did it by checking on them before. But, its not like I had the OFFICIAL Droid guide to disabling stuff on your Note2. That being said I take care to do it the best I can. Before I disabled each one, I cleared the cache of each one (if it was a option) and unchecked Show notifications. Force stopped them, and disabled each one.
Starting around 2pm CST the next day, my phone started to lock up, messenger will not work, phone app crashes after every call. But I was using it all morning on twitter, and instagram with no issues. And various other will not load etc. What could cause this? and is there a official list of applications for note2 with what they do and what they control.
Short list of disabled applications from last night are
Market Feedback Agent
LogsProvider
Google Play services, and Play store.
Google Partner Setup
DRM Protected Content Storage
DioDict3services (not sure about this one)
com.google.andriod.voicesearch
com.android.providers.partnerbookmarks
Search Applications Provider, (found on android.forms to be ok to disabled)
TopicWall
Thank y'all in advanced.
matt
Click to expand...
Click to collapse
it is Note 3 thread. probably you should go to Note 2 thread
sorry
Daster_x said:
it is Note 3 thread. probably you should go to Note 2 thread
Click to expand...
Click to collapse
I know, I know... didnt realize until it was posted that it was in the wrong forum, thank anyway
I would unfreeze LogsProvider... Now!
Sent from my SM-N9005 using Tapatalk 2
Hello..i have a samsung note 3..And i feel that someone else has been accessing my emails some how..Can anyone tell me what partner set up is, and why half my emails end up in an endless loop,or say Bad Request..Thanks Donna
https://www.google.com/search?q=partner+set+up+apps+android&ie=utf-8&oe=utf-8&client=firefox-b
BAD REQUEST
Errors in an address or settings.
Suggest delete abd remake your email account.
You can always factory reset to out of the box state.

Hangouts force closing

Already went through the usual troubleshooting -- disabled / enabled, cleared cache, uninstalled update, singed out / in etc. -- but nothing helps.
The app opens, but force-closes when I start typing.
All was normal until 1 hour ago...
Any help?
*Device fully stock and untouched.
bishteca said:
Already went through the usual troubleshooting -- disabled / enabled, cleared cache, uninstalled update, singed out / in etc. -- but nothing helps.
The app opens, but force-closes when I start typing.
All was normal until 1 hour ago...
Any help?
*Device fully stock and untouched.
Click to expand...
Click to collapse
this happens only when google play services are out of date or you changed the hosts file. since you didn't root the problem will be with google play services. update play services and system update if any.
also check the keyboard which you're using, check with a different keyboard.
Karthik_pm said:
this happens only when google play services are out of date or you changed the hosts file. since you didn't root the problem will be with google play services. update play services and system update if any.
also check the keyboard which you're using, check with a different keyboard.
Click to expand...
Click to collapse
Apparently fixed itself -- thanks anyway @Karthik_pm. There are no Play Services or system updates for my device yet -- XT1640 DS.
Did a bunch of things, can't actually tell which one did the trick.
Digging into the app info screeen, I realized all permissions were disabled.
Re-enabled them all, app went back to normal.
Go figure...

Fire 10 (2017) - Google play apps won't open due to sd card error

Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
sga999 said:
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
Click to expand...
Click to collapse
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
ksnorris said:
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
Click to expand...
Click to collapse
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
sga999 said:
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
Click to expand...
Click to collapse
Oh no I haven't tried another launcher - didn't know what that was until I just looked.
I also notice that every app I update grays out now. Newly installed apps don't appear on the home screen. However, they all open fine if I open it through the app store or another functioning app. So I'm wondering if I uninstall it through total launcher if it won't even appear on the home screen once re-installed.
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
spooky71 said:
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
Click to expand...
Click to collapse
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
ksnorris said:
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
Click to expand...
Click to collapse
It sounds like this won't help you, but I'll point you to it anyway. Look for the XDA thread called New: Any Launcher, No Root (Launcher Hijack V3). This talks about installing other launchers and hijacking the home button. Sorry that I can't think of anything else. You might try I factory reset and start over, but you may not want to do that, and it may not solve your problem.
---------- Post added at 07:37 PM ---------- Previous post was at 07:33 PM ----------
Sorry, I didn't see one of your posts. I have also had the problem where anything I install does not show on the fire launcher home screen. But it will show on other launchers. This started yesterday or today for me, so something in one of the updates caused this. If you use another launcher it will probably solve the problem of not seeing the apps on a home screen. But you said it did not help your problem with those that you cannot delete. Evie is a nice launcher that is simple to use, so you might start with that one.
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
Click to expand...
Click to collapse
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Got the same Problem now, but on a new Fire HD8!
Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
ch1ller said:
Got the same Problem now, Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
Click to expand...
Click to collapse
Did you try the steps I mentioned in the previous post for the Home Pages app?
sga999 said:
Did you try the steps I mentioned in the previous post for the Home Pages app?
Click to expand...
Click to collapse
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
ch1ller said:
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
Click to expand...
Click to collapse
I'm talking about clearing cache, data, and force stop of the Home Pages app itself. I'm not talking about the apps that you installed. Try it and see what happens.
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
ch1ller said:
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
Click to expand...
Click to collapse
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
sga999 said:
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
Click to expand...
Click to collapse
Well not exactly the same... In Your Post you say to Stop/End the Launcher.. Thats different to Appstore.
I dont like fondling around with launchers... And i dont want other Launchers than Stock or missing/deleted Icons And Installing other Launcher to fix a problem is no alternative
You are right that I overlooked the part about App Store. I assumed that person was telling you to do the same thing that I did.
You don't have to install other launchers. I was just giving an example of how you could see the apps and do what you needed to do by installing another launcher. I wrote that part before I realized what the "fix" was for the stock launcher. But if you want the original stock launcher to work, you will need to do the steps that I mentioned. Clear cache and data and then force stop for Home Pages, which is the name of the stock launcher
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Click to expand...
Click to collapse
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Jimminy Cricket said:
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Click to expand...
Click to collapse
Glad I could help. It's happened to me a couple more times. I learned that the easiest way is just doing a force stop on the Home Pages app. Clearing cache and data means a little more work when the launcher comes back up (it wants you to step through some instructional screens, but I think you can exit out of them) . But if you don't have another launcher to switch to, I don't think you can do the force stop while you are actually using Home Pages as the home launcher. I can't be sure about that because I am rooted now, so the behavior might be different if I was not rooted.
Clearing cache and data probably works for all cases, so maybe that's the way to go. I've made it a little more confusing by adding the detail that I just did in that first paragraph!
Slowly does it
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had this problem. Tried everything to no avail
But I left my fire 10 on all day as I use alexa a lot and the greyed out icons slowly came back.
Restarted the tablet and they where greyed out again but they came back quicker this time.
I know it's a pain to leave it on but something seems to be running slow in the os,
Not a permanent fix but it may help until an update os comes out

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