Droid Turbo 2 XT1585 Battery issues - Droid Turbo 2 Q&A, Help & Troubleshooting

So. My phone has this problem, and its pretty weird (IMO). It is possible that it is a hardware problem.
I going to work and I dropped my phone. Didn't think much of it. The phone worked fine for several hours. It started around 40% and only declined somewhat, until about 2-3 hours later where it dropped rapidly to 6%. It was in my pocket when it dropped. I figured at the time that I had just forgotten to turn the screen off, so it drained much more battery. I then plugged it in, and it charged for a little while on a non-turbo charged cord, getting to 21% (which is what it said when it was off). After I turned it on however, it was only at 12%. I didn't bother with it at the moment, but after about 5 minutes it dropped to zero in about 5-10 seconds from when it started dropping. This was concerning, but I had to go back to work so I plugged it back in. When I came back and rebooted it showed 11%, and it stayed at 11% for several hours while I was using it, even though I wasn't charging it. Then randomly it dropped super quickly and died. I turbo charged it overnight. In the morning I booted it up and it immediately shut down claiming there was 0% battery life. It will not boot up without being plugged in. This goes on.
Usually, I charge it for a while and it will give a higher number than it will say when it boots up. It sticks at that boot up number for longer than it should, then dies rapidly. Occasionally it will boot up to be 0% and immediately die. I have tried turning in on and off again (without it dying) and it wont turn back on claiming too low of power regardless of how charged it said it was before. I have tried various charging cables and wall outlets. I have tried several battery repair apps, which did nothing. I was going to try and do a root version, since I figured that would be better but cannot root it. (Using adb to sideload comes up with an error (signature verification failed), trying to flash twrp fails (pre-flash validation failed) and normal root methods fail.) Oh yeah, and I've also factory reset it a few times.
So it seems to me that it's a software problem, namely the battery driver, since it appears to be charging and holding a charge for the most part, but then shutting down randomly due to the driver saying it is at 0% battery life. Alternatively, it could be a problem with the battery or charging port, although nothing seems to be wrong with the charging port visually.
Also potentially of note is that my normal turbo charger, when plugged in, puts a lightning bolt icon in the battery symbol, but on battery usage it says not charging. This could also be the chargers fault, since it had begun to fail previously (only working at certain angles) but it worked earlier the same day and now doesn't.
I didn't install any new updates to the OS or installed any new apps before this occurred either.
Any idea whats going on and how to fix it?
EDIT: I've been trying to look up and see if there was a driver or something for the battery that I could reinstall but I couldn't find anything. So, I ordered a replacement battery of Amazon. Now the question becomes will that fix my problem if I replace the battery?

Think so this might solve your issue ,but getting it checked before ordering would be wise.
Going through your rooting steps , i didnt see that you unlocked your device thats why you are getting errors of signature verification failed.
There is no separate battrey driver for Android its the part of OS itself so you dont need to mess up with that area

Uh... yeah well, Droid Turbo 2's can't root. It wont work. The bootloader is locked up tight, even if you select it in developer options it does nothing.

JWeller said:
Uh... yeah well, Droid Turbo 2's can't root. It wont work. The bootloader is locked up tight, even if you select it in developer options it does nothing.
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HI,
has your problem resolved after replaced the battery?

Related

[Q] Charging Problem - Verizon xt907

Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
CallMeAria said:
Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
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I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
jco23 said:
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
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I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
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Doubt it. However, the issue seems to be with the hardware, and since it is not a software issue, Motorola could honor the warranty. Last resort would be to unroot and see if you can get an exchange.
Sent from my XT907 using xda app-developers app
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
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Did you ever find a solution? I am having the same issues with my xt907.
What did you have it plugged in to? The fact that it said it was not charging indicates maybe you didn't have enough power coming through the charging port...
Sent from my XT907 using Tapatalk 4 Beta
uthkuknwme said:
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
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yeah I tried my Samsung cable as well.
jgramkow said:
Did you ever find a solution? I am having the same issues with my xt907.
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No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
CallMeAria said:
yeah I tried my Samsung cable as well.
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
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Just an update: I ended up buying a replacement battery and it fixed the charging issue. I rsd back to stock. Then, playing around with it, I booted to bootloader and selected "Factory" and it immediately booted back to stock, but, the battery had a "?" again. Ready to throw the damn phone against the wall, I rebooted it. The "?" is mysteriously gone. What is the "Factory" setting? I think I tried it before, but had CM10.1 installed. My theory is that this "factory" boot from bootloader actually soft bricked the phone. Either that or the issue was truly the battery and simply replacing it fixed things. I am up and running now, cm10.1 is flawless, imho. Thanks for the quick reply and I hope this helps anyone with similar issues.
Beware of the "Factory" bootloader option...........
Here we go again. Upon a reboot into recovery. Recovery is twrp 2.5. What I notice is the motorola boot img takes an extremely long time (2 minutes) to turn off and cyanogenmod to begin. Could there be something corrupt in the bootloader? Is there any way to reload the bootloader on this device? Anyone have any ideas? Could it be Recovery?

[Help] Moto X Play won't show it is charging but the battery is working properly.

So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
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Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
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Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
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I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
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I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
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So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you

Charging intermittently stops and resumes rapidly

My 6P on 6.0.1 stock with the march update has had occasional times where it will intermittently charge, then stop, then charge endlessly, changing back and forth about once a second or more often. There's been times I've woken up, like today overnight when I noticed it barely inched up a percent or two on the Google USB-C cable connected to my laptop.
To isolate this from being a defective cable issue, this has also happened with the Google charger that came with the phone. I would see the screen turn on in fact, like when you first plug the phone with the screen off, to indicate charging has begun. That would occur every few seconds.
I'm a little concerned. The time it happened with the charger, a reboot seemed to have calmed it down. But today no matter the restart, the charging just keeps cycling nonstop.
Anyone else had this? Would it be wise to file a problem with the Google forums and contact support?
Thanks for any help!
Same problem here
Dang, good to know I'm not alone!
I've also experienced higher battery drain (twice more I'd say) than normal recently. Even overnight when I used to see hourly drain rates of 0.5%, now I see 1.5% and higher. Getting worried the charging issue may be damaging the battery. But it could also be the patch or a rogue app.
I have the same issue - it started about 3 days ago
Well either the cords bad, the brick is bad, or the receptacle. Or the charging port on the phone, the battery or power control module in the phone. Or if theirs a thick case on your phone.
Sounds like it starts to charge then stops. But I'm no electrician. Oh wait, yes I am.
It starts to charge, then stops as though the cable was disconnected, then resumes within half a second, then disconnects, and so on and so forth non stop.
Case might be a reason. It's a rubber and plastic transparent Spigen one. I'll try removing it when it happens again next time.
But at this rate, sounds like 3 people are having the same issue, and if it's a hardware one, then damn....
This isn't the charger... There is something buggy with the update. I woke up a few days ago after the march update with an almost dead phone, and the charging icon flashing over the battery, as if the phone new it was plugged in but refused to charge. I unplugged and plugged it back in with the same result. I restarted and tried again, same result. I was only able to get it to charge my plugging it into my girlfriend's nexus 5x charger, which instantly started charging my phone. I went back to my charger and all of the sudden no issue and the phone was charging fine. There is definitely something up with this update.
Well then, that makes 4 people now.
What's a good way to report this?
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
I have this problem too. It's fixed by a reboot so I'm assuming it's not a hardware problem. It only happens once a week or so.
The first time it happened I didn't notice the charging/not charging and only realised something weird had happened because my phone was off & showing fully charged. My phone is never switched off.
I figured it out the next time when I noticed the screen was still on during the night. Switching from charging to not charging was keeping the screen on.
So glad it's not just me.
flightsimmer said:
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
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I normally see it say that on the USB C charger. That being said, you seem to have an intermediate speed going on, as opposed to super slow normal USB cable speeds and the USB-C fast charger. In my experience most 1-1.5V low amp ports like my Mac's, or the car's USB port will charge at a rate of about 1% per 3-5 minutes. So a full charge would take 8-9 hours from 0%. From the USB-C wall charger it would be about 1%/m so an hour and forty is enough to get it back to full.
Based on that your charger seems to be somewhere in the middle.
But yes it isn't normal. If you are using Google's native hardware, you should see the same charging speed as I am.
I'm just terribly worried this cycling is destroying my battery. I have definitely not gotten the same battery life the last few weeks.
Hey guys!
I experience sort of the same problem as you guys, but i have the Nexus 5x
i copy from my thread at google nexus forum
My phone just randomly die. It will work for like 2 hours. Almost like the battery would been disconnected.
When the phone shutdowns it says the battery is low and try to charge. The Battery icon with a flash is showing, but just for 5-7 seconds, then it shutdown again and it's looping again and again and again.... To get out of the loop i'm booting in to fast boot, then push at start. and it is almost 50/50 if it is working. It can be booting up and you see the red/yellow/green/blue yada yada boot-up sequence then in 5-7 seconds in to the sequence it would shutdown again immediately.
I tried several factory-resets. re-flashed to stock. Nothing helps.
/marcus
Same issue
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
zxphenomenalxz said:
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
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I hadn't had it for a while then recently it happened again once. I still don't know what triggers it for sure.
The battery drain is also rather random. There are days I can expect the unit to idle and drain at or below 2%/h, but lately it just goes through it way faster, twice that. I am unsure why and how that happens so randomly. Seems the Google Play Services and Google Apps are using up some %s. Not much else I can identify.
I've had this issue since a few days ago, restarted the phone and it's come right for now.
Haven't experienced this in weeks now.
Seems largely gone.
Any updates on this? My Nexus 6P started showing the same symptoms (either won't charge at all, or charging cycles on and off rapidly (< 1 second) and only sometimes charges). The issue appeared out of the blue 4-5 days ago, just before the 1 year anniversary of receiving the phone. I tried different cables and adapters, still no change. Last night at 11pm it was at 50% when I set it to charge and it seemed to charge. This morning at 6:30 am it had only charged up to 83% and was charging on and off. Worried about how to reliably use the phone if it won't charge, and also how this might affect the battery / other circuitry.
Any help/tips appreciated!
Edit: The phone hasn't been dropped or had any other issue that may affect the hardware. Also, no OS update or anything recently (AFAIK - it did not ask me to install anything, not sure if there were any silent updates). It is currently on Android 7.0 Nougat (baseband version angler-03.72, build NBD90X, security patch level Oct 5, 2016).
Have not had this in a long time. It sort of stopped on its own. :S
Solved (for me anyways)
I just had to restart the device.
I'm having the same issue on my LG G5. Started out of the blue and like others, restarting temporarily solves the problem. Anyone solve this yet?

Stock X727 stuck in bootloop

Stock .21 firmware. Never tried any other ROMs. Battery went down to 1% last night, charged it on stock charger to 30% then moved it to a different charger. An hour after that I got a call, I hanged up and about 1 hour later I heard the phone buzzing every 30 sec or so, I looked at it and realized it's in bootloop. If I press Vol- and Power I can get it in fastboot and with Vol+ and Power in Recovery. Can't figure out what to do from there though.
Update: Pressed -+ and left it the whole day in that mode. Came home, and it booted up and looked fine for about 3 minutes then it shut down by itself. It seems to me that there's some sort of memory/storage corruption. Any suggestions on how to proceed from here?
Phone booted normally and I was able to use it for about 12 hours. I was doing a Whatsapp backup this morning when it shut down and got into the bootloop again.
nwaves said:
Phone booted normally and I was able to use it for about 12 hours. I was doing a Whatsapp backup this morning when it shut down and got into the bootloop again.
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If you are using stock, immediately get rid of your usb c cable and buy a new one. There could be an issue with the cable that is causing problems with your battery.
Try to keep the charge percentage between 20% and 80%
Finally, your battery stats may be off. To resolve a battery stats issue you will need to reset the phone. Which again, if you are using stock and have never used a custom rom. You should definitely do a factory reset.
Same issue on 2 different chargers with 2 different cables that used to work well until now. None of the cables are stock. One of the chargers is stock, the other one aftermarket. My wife's S3 doesn't have any issues using the same cables and chargers. Issue seems to be happening when battery is full or almost full. Phone gets into a soft reset bootloop. I let it drain yesterday and was able to get in and do a factory reset. I then added my account and left it installing and updating apps overnight, while connected to the charger. Woke up with the phone off and after pressing power for 12 sec it got into the bootloop again. As you can imagine, it's impossible to keep the battery under 80%. Would it help if I try a custom rom? Maybe a new battery? I'm open to any suggestions as I really like this phone and can't find anything similar at a reasonable price.
So phone still reboots when battery is high. I can however get into Fastboot Mode and Tool All-In-One detects it. Tried to unlock the bootloader in the tool but it failed. I'm willing to try anything to get the phone back up and running but not sure where to start. Would really appreciate some guidance.
It really sounds like the battery is bad. You can buy a new battery for $8 .
If you replace the battery : Do NOT use a hairdryer to remove the screen. You will need a heat gun, they cost 7 dollars at harbor freight.
With a heat gun the lcd screen will practically fall off into your gloved hand.
I was going to offer to connect remotely and help with unlocking the bootloader and installing TWRP, Root and a Rom. But I sincerely believe that you need to get a new battery first.

Essential Phone keeps powering off

Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Kalasingha said:
Hello everyone
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Click to collapse
Hello everyone
Kalasingha said:
Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Click to expand...
Click to collapse
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
IronRoo said:
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
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The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
Kalasingha said:
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
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Click to collapse
by corrupt I mean some data that is part of the boot process causes bootloop so it shuts down, but as your phone is shutting down at different points in boot cycle I think it's probably battery
Leaving the phone turned off unused for longish periods should not be a problem normally even with a few % left in battery. And even if left turned on it should shut itself down when battery low & be able to boot up again after a month due to the battery "reserve" capacity (but possibly a month was too long). And if it was not recharged straight away and/or rebooted multiple times the battery "reserve" could fall too low and not have enough power to start/shutdown properly (possibly causing data corruption ... though l don't know if there is some sort of fail-safe boot procedure ) Then there is a possibility there is a hardware fault with battery/phone that meant battery lost too much power.
There were some tricks ie "boost charge" you could do with removable batteries that were in "deep sleep" as shown here for example
https://m.youtube.com/watch?v=TEXA7qIJ968
But they don't really work without taking your battery out (for us we might as well get a new battery when opening phone up, & there would be some risk that you damage battery as we do not know the exact charge to apply on this battery, which could cause unsafe battery) I wouldn't want to freeze my phone even though it should survive OK, as I'd be alittle concerned about long term effect on our screens small pixels (I remember the guys at popular mechanics put an old flip phone with little LCD screen in liquid nitrogen & it still worked after being warmed up!).
See https://batteryuniversity.com/learn/article/low_voltage_cut_off
for more tech details
firmware issues do not cause the issue you are describing
you have a hardware problem
sounds like a bad battery to me
good news is the battery is not difficult to replace (don't listen to ifixit I am not sure what they where smoking when they did there tear down)
https://www.youtube.com/watch?v=BCKxAQXdTJ8
don't bother with silly and wrong tricks like trying to hack the battery back to life its the wrong way todo
if the battery ever gets to that point then the battery is bad enough said
Legitsu said:
don't listen to ifixit I am not sure what they where smoking when they did there tear down
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So true! )) As much as I respect the guys from iFixit, they screwed this one up pretty badly - basically, made a tutorial on how to destroy your phone. Fixez.com did much better.

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